Senior vice president jobs in Concord, NH - 178 jobs

Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients. As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities. The Expertise and Skills You Bring 15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers. You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps. You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure. You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems. You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement. You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services. You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities. You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution. You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure. You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization. You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them. The Value You Deliver Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint. Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates. Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results. Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps. Ensuring the solutions that are delivered meet high standards for quality, performance, and scale. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. The base salary range for this position is $140,000-285,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications: Category: Information Technology

Pay or shift range: $220,000 USD to $245,000 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Description Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a Senior Vice President, Chief Financial Officer. Under the general direction of the CEO, the SVP, Chief Financial Officer leads, plans, organizes, directs and controls the financial functions of the Health Center, including Finance and Patient Accounts. Job Responsibilities and Performance Standards: Administration Participates in long-term strategic and financial planning initiatives as a member of the Senior Management team. Ensures timely and accurate communication between all areas of responsibility and other Center staff. Leads the financial component of strategic planning. Coordinates the timing, preparation and presentation of the annual operating, capital, program and cash flow budgets. Monitors and controls expenditures and analyzes/identifies variances. Staffs Finance Committee, attends Board meetings and external meetings to present financial information and to respond to related inquiries and requests. Attends other board committees as requested by the CEO. Advises the Chief Executive Officer of issues or inconsistencies in center wide policies and suggests corrective actions. Assists with the research and decision making process related to capital equipment purchases. Assists the Chief Executive Officer and administrative team in developing and recommending plans, policies and strategies for the Health Center. Assists in the review of new and/or existing fringe benefits for the Center. Quantifies the financial impact during the decision making process. Maintains knowledge of current trends and developments in the field to enhance professional expertise by attending conferences, seminars, etc. Ensures the development and establishment of financial plans, systems and controls for the Center to ensure financial stability and viability of the organization. Ensures adequacy and soundness of the Center's financial structure and participates in negotiations for any outside financing that may be required. Oversees all general accounting functions, including financial reporting, payroll, accounts payable, accounts receivable, etc. Implements systems improvements and audit recommendations. Maintains and updates as necessary appropriate financial systems, ledgers, policies and procedures. Directs the preparation of all financial reports and statements in support of financial planning and analysis activities. Ensures that grant related financial reporting requirements are met. Ensures timely processing of contract vouchers and third party billings. Ensures that all financial systems are monitored, evaluated and improved as feasible, according to Center policies. Oversees preparation and filing of local, state and federal reports / tax forms including other statistical reports. Serves as the financial representative of the Center with outside agencies. (e.g., audit firm, banks, Dept. of Revenue, IRS, City of Lawrence, and State and Federal government). Ensures that all financial reports and backup data are filed and secured for as long as required by law. Completes periodic cash flow forecasts. Forecast business trends and related expenses and revenues; provides lead time for operational changes necessary based on forecasts. Oversees all patient accounting and reimbursement functions, including representation of the Health Center with third party payers, etc. Implements systems to assure that the organization captures all of the revenue it has earned for services provided. Ensures that fee collection policies are updated and compliant to all state and federal regulations and disseminated to staff as required. Ensures that patient referral policies and procedures are updated and applied appropriately. Oversee the timely and accurate billing and reimbursement functions to ensure prompt payment of accounts and optimal reimbursement. Supervisory Responsibility Leads and supervise directly and indirectly, through subordinate supervisors, all Financial and Patient Accounts. Oversees selection, training and development of Financial and Patient Accounts Reviews work performance and initiates corrective action of all direct reports. Assists supervisory staff reviewing staffing needs, job descriptions and performance appraisals. Reviews and approves departmental operating policies and procedures recommended by managers and supervisors, ensuring their consistency with overall Center policies. Provide leadership for employees to experience training opportunities related to quality improvement. Integrate department/workgroup improvement initiatives with GLFHC system-wide projects and strategic aims. Travel between sites will be required. Qualifications: Minimum 7-10 years of progressive leadership experience in finance preferably in ambulatory or community health settings. Education Bachelors degree in Accounting or related field. #IND123 QualificationsSkillsBehaviors : Motivations : EducationExperienceLicenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM is seeking a highly experienced and motivated professional to lead our New England Transit Market Sector and serve as the Client Account Manager (CAM) for the Massachusetts Bay Transportation Authority (MBTA). This senior-level position, VP New England Transit Market Sector Leader will be based out of our Boston or Chelmsford office and will report directly to the Regional Business Line Leader. This VP New England Transit Market Sector Leader also will play a critical role in driving business growth, fostering client relationships, and overseeing all transit-related activities in New England. The successful candidate will bring a deep understanding of the transit industry, particularly in New England, and a proven track record of working with key clients such as the Massachusetts Bay Transportation Authority (MBTA) and Connecticut Department of Transportation (CTDOT). This individual will be responsible for growing the transit business, managing project performance, and building strong teams to deliver exceptional results. Key Responsibilities Market Leadership: Lead and oversee all transit-related activities in New England, ensuring alignment with AECOM's strategic goals. Serve as the primary point of contact for the MBTA, cultivating and maintaining strong client relationships. Develop marketing strategies and plans, anticipate opportunities, and identify market trends to position AECOM as a leader in the transit sector. Drive business growth within the New England transit market, identifying opportunities for expansion and innovation. Client Account Management: Act as the Client Account Manager (CAM) for the MBTA, ensuring client satisfaction and successful project delivery. Collaborate closely with clients and partners to develop effective teaming strategies and deliver value-driven solutions. Business Development: Lead business development efforts, including proposal writing, oral presentations, and strategic planning to secure new projects. Develop and implement strategies to achieve long-term business goals while balancing short-term priorities. Anticipate market opportunities and trends to stay ahead of industry demands. Team Leadership and Management: Recruit, hire, and manage a high-performing transit team to support business growth and project delivery. Oversee project performance, ensuring quality, budget, and schedule adherence. Develop and execute succession planning to ensure sustainable growth and continuity within the transit business. Qualifications Minimum Qualifications * BA/BS plus 12+ years of demonstrated equivalency of experience, including 4 years of leadership * 10 years of professional experience in the transit industry, with demonstrated expertise in working with the MBTA (Massachusetts Bay Transportation Authority) or other similar transit agencies. Preferred Qualifications 15 years of professional experience in the transit industry, with demonstrated expertise in working with the MBTA (Massachusetts Bay Transportation Authority) or other similar transit agencies Professional Engineer (P.E.) license or equivalent certification. Proven experience in proposal writing and delivering compelling oral presentations for business development purposes. Exceptional written and verbal communication skills, with the ability to effectively convey complex ideas to diverse audiences. Demonstrated strategic thinking skills, with the ability to balance long-term goal achievement with short-term objectives. Self-motivated and proactive, with the ability to identify and act on risks and opportunities aligned with business goals. Strong leadership and organizational skills, with the ability to manage teams and projects within a matrixed organizational structure. Additional Information Relocation assistance is available for this position. This position requires a hybrid work schedule which includes in-office work in Boston, MA or Chelmsford, MA office Sponsorship for US employment authorization is not available now or in the future for this position. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Role Overview: The Global Director of Procurement will lead Veranova's global procurement strategy, ensuring the efficient, cost-effective, and compliant acquisition of goods and services across all business units. This role is pivotal in driving strategic sourcing, supplier performance, risk mitigation, and sustainability across a complex, regulated supply chain. Core Responsibilities: Strategic Leadership: Develop and execute a global procurement strategy aligned with corporate goals, including cost optimization, supplier innovation, and risk management Supplier Management: Build and maintain strategic relationships with global suppliers, ensuring quality, reliability, and compliance with regulatory standards (FDA, EMA, ICH) Contract Negotiation: Lead high-value contract negotiations across direct and indirect categories, including raw materials, equipment, and CDMO/CMO services Compliance & Risk: Ensure procurement activities adhere to internal policies and external regulations, including sustainability and ethical sourcing standards Team Leadership: Build and mentor a high-performing global procurement team, fostering cross-functional collaboration and talent development Digital Enablement: Champion procurement technology adoption (e.g., ERP, eSourcing platforms) to enhance transparency, efficiency, and data-driven decision-making Spend Analysis & Reporting: Monitor procurement KPIs, conduct spend analysis, and report performance to executive leadership Qualifications: Required Bachelor's degree in Supply Chain, Engineering, Business, or related field; Master's preferred 10+ years of progressive experience in procurement, supply chain, or manufacturing, with global scope Proven success in strategic sourcing, supplier negotiations, and procurement transformation Strong knowledge of regulatory environments and compliance frameworks Experience with ERP systems (e.g., SAP, D365), eProcurement tools, and digital procurement strategies Excellent leadership, communication, and stakeholder engagement skills Preferred Certification in Procurement or Supply Chain (e.g., CPSM, CSCP) Experience in pharmaceutical or CDMO environments Familiarity with zero-based budgeting and sustainability programs Ability to work across diverse cultures and matrixed organizations Salary Range: $175,000 - $275,000 annual base salary Our Commitment: Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies. Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs. Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs. Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don't meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team. Additional Information: Applicants for this role must be authorized to work in the United States without further employer sponsorship. Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting. All your information will be kept confidential according to EEO guidelines. Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.

Description & Requirements The Senior Vice President of Federal Government Relations will serve as a key strategic advisor and operational leader, responsible for sharing intel, insights and coordinating influence campaigns in shaping and executing the company's federal engagement strategy. This role will lead efforts influencing key stakeholders and decision makers addressing federal legislative, regulatory, and administrative developments impacting the company's business, with a particular focus on public assistance programs, federal contracting, and performance-based policy implementation. Civil and defense related Federal and state government awareness required. This position requires a seasoned government relations executive with deep knowledge of federal appropriations, agency operations, and political dynamics that drive funding, policy, and accountability across projects. Key Responsibilities Federal Strategy & Engagement - Develop and execute a comprehensive federal government relations strategy aligned with corporate priorities. - Build and maintain relationships with key federal stakeholders, including congressional members and staff, agency officials, and policy influencers/stakeholders. - Monitor and interpret legislative and regulatory developments, including appropriations, rescissions, and continuing resolutions. Policy Implementation & Advocacy - Lead internal coordination on federal rule changes - Provide strategic guidance on performance-based contracting and flexibility-to-contract models. - Represent Maximus in federal forums and coalitions, ensuring a consistent and compliant voice. - Ensure compliance with all federal lobbying disclosure and compliance requirements, including timely reporting, documentation, and adherence to ethical standards as mandated by law and company policy. Cross-Functional Leadership - Partner with Legal, Compliance, Operations, Business Development and other Maximus shared services to assess and mitigate federal policy risks. - Support state-level engagement strategies in coordination with federal priorities. - Help lead internal "message factory" efforts to generate actionable ideas of influence for government clients, leaders and stakeholders. - Political Action Committee (PAC) Management & Operations - Actively involved in overseeing the management and operations of the company's Political Action Committee (PAC), closing working to ensure compliance with all federal regulations and reporting requirements. - Help develop and implement strategies in growing PAC participation, engaging eligible employees, and aligning PAC activities with the company's government relations objectives. - Crisis & Change Management - Advise leadership on political risks such as but not limited to shutdown scenarios, funding disruptions, and other policy decisions impacting business, including attacks from third-party organizations and competitors. - Ensure the company remains politically aware but non-partisan, maintaining neutrality while influencing policy through operational excellence. Minimum Requirements - 15+ years of experience in federal government relations, public policy, or legislative affairs. - Proven track record of navigating complex federal and political environments, including appropriations, OMB processes, and agency rulemaking. - Exceptional communication, negotiation, and strategic planning skills. - Experience working with or within federal agencies, Congress, or large government contractors. - Ability to lead cross-functional teams and influence at the executive level. Preferred Qualifications - Prior experience in performance-based contracting or public assistance program implementation. - Familiarity with federal procurement frameworks and compliance standards. - TS/SCI clearance or eligibility preferred. #HotJobs0106LI #HotJobs0106FB #HotJobs0106X #HotJobs0106TH #TrendingJobs #c0rejobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 272,340.00 Maximum Salary $ 368,460.00

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a Senior Vice President, Chief Financial Officer. Under the general direction of the CEO, the SVP, Chief Financial Officer leads, plans, organizes, directs and controls the financial functions of the Health Center, including Finance and Patient Accounts. Job Responsibilities and Performance Standards: Administration * Participates in long-term strategic and financial planning initiatives as a member of the Senior Management team. Ensures timely and accurate communication between all areas of responsibility and other Center staff. Leads the financial component of strategic planning. * Coordinates the timing, preparation and presentation of the annual operating, capital, program and cash flow budgets. Monitors and controls expenditures and analyzes/identifies variances. * Staffs Finance Committee, attends Board meetings and external meetings to present financial information and to respond to related inquiries and requests. Attends other board committees as requested by the CEO. * Advises the Chief Executive Officer of issues or inconsistencies in center wide policies and suggests corrective actions. * Assists with the research and decision making process related to capital equipment purchases. * Assists the Chief Executive Officer and administrative team in developing and recommending plans, policies and strategies for the Health Center. * Assists in the review of new and/or existing fringe benefits for the Center. Quantifies the financial impact during the decision making process. * Maintains knowledge of current trends and developments in the field to enhance professional expertise by attending conferences, seminars, etc. Financial Management * Ensures the development and establishment of financial plans, systems and controls for the Center to ensure financial stability and viability of the organization. * Ensures adequacy and soundness of the Center's financial structure and participates in negotiations for any outside financing that may be required. * Oversees all general accounting functions, including financial reporting, payroll, accounts payable, accounts receivable, etc. Implements' systems improvements and audit recommendations. * Maintains and updates as necessary appropriate financial systems, ledgers, policies and procedures. Directs the preparation of all financial reports and statements in support of financial planning and analysis activities. * Ensures that grant related financial reporting requirements are met. * Ensures timely processing of contract vouchers and third party billings. * Ensures that all financial systems are monitored, evaluated and improved as feasible, according to Center policies. * Oversees preparation and filing of local, state and federal reports / tax forms including other statistical reports. * Serves as the financial representative of the Center with outside agencies. (e.g., audit firm, banks, Dept. of Revenue, IRS, City of Lawrence, and State and Federal government). * Ensures that all financial reports and backup data are filed and secured for as long as required by law. * Completes periodic cash flow forecasts. Forecast business trends and related expenses and revenues; provides lead time for operational changes necessary based on forecasts. Patient Accounts * Oversees all patient accounting and reimbursement functions, including representation of the Health Center with third party payers, etc. * Implements systems to assure that the organization captures all of the revenue it has earned for services provided. * Ensures that fee collection policies are updated and compliant to all state and federal regulations and disseminated to staff as required. * Ensures that patient referral policies and procedures are updated and applied appropriately. * Oversee the timely and accurate billing and reimbursement functions to ensure prompt payment of accounts and optimal reimbursement. Supervisory Responsibility * Leads and supervise directly and indirectly, through subordinate supervisors, all Financial and Patient Accounts. * Oversees selection, training and development of Financial and Patient Accounts Reviews work performance and initiates corrective action of all direct reports. * Assists supervisory staff reviewing staffing needs, job descriptions and performance appraisals. * Reviews and approves departmental operating policies and procedures recommended by managers and supervisors, ensuring their consistency with overall Center policies. * Provide leadership for employees to experience training opportunities related to quality improvement. * Integrate department/workgroup improvement initiatives with GLFHC system-wide projects and strategic aims. * Travel between sites will be required. Qualifications: * Minimum 7-10 years of progressive financial leadership experience in ambulatory or community health care settings required. Education * Bachelors degree in Accounting or related field.

Description Manchester, NH/Boston, MAAbout Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalized digital experiences that connect the world. We empower the world's most iconic brands to build lifelong relationships with their customers-seamlessly, smartly, and at scale. As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L'Oréal, Sitecore helps brands transform engagement through experiences that are not only personalized, but predictive and dynamic. Our foundation is our people-a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction.As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences. Learn more at Sitecore.com About the Role:At Sitecore, we believe exceptional customer experiences start with exceptional support. We're looking for a Global Vice President, Customer Support Experience to lead, inspire, and scale our world-class support organisation. This is a rare opportunity to shape how thousands of customers experience Sitecore every day, bringing together innovation, empathy, and operational excellence to deliver outcomes that truly matter.This is a customer-facing role - you'll regularly engage with customers across the globe to build trusted relationships, understand their evolving needs, and take accountability for their overall service experience. You'll be a true customer champion, ensuring their voice is heard at every level of Sitecore and that customer centricity remains at the heart of every decision we make.We welcome candidates from all backgrounds who share our belief that diversity drives better ideas, better products, and better results. If you're passionate about driving change and building an inclusive culture where every customer and every team member feels valued, we'd love to meet you.What You'll Do: Lead with purpose: Define and execute a bold global support strategy that elevates the customer experience and aligns with Sitecore's mission to deliver the best customer experience in SaaS. Be customer-facing: Meet with customers around the world to build deep relationships, understand their challenges, and take ownership of their end-to-end support experience. Act as their advocate within Sitecore, driving continuous improvement and transparency. Drive Operational Excellence: Build maturity in our support processes, define meaningful operational KPIs, and ensure they're tied to top-level business performance. Analyse support trends, identify root causes, and hold senior stakeholders accountable for solving systemic issues and reducing case volume. Foster collaboration: Partner across Product, Engineering, Sales, and Customer Success to ensure a seamless end-to-end customer journey. Build culture and capability: Develop, mentor, and inspire a global team of support professionals who are passionate about customer advocacy, continuous improvement, and learning. Be a change agent: Lead a global team through significant organisational change while increasing customer satisfaction, enhancing service delivery, and deepening customer engagement. Act as a creative and dynamic leader whose impact extends beyond functional boundaries - shaping culture, inspiring innovation, and influencing how Sitecore delivers value to every customer. What You'll Bring: Proven success leading global customer support teams within SaaS or technology-driven environments. A passion for operational excellence - driving process maturity, measuring performance, and delivering continuous improvement. Demonstrated experience in leveraging AI and automation to improve support efficiency and customer satisfaction. Strong analytical and problem-solving skills, with the ability to turn data into meaningful action. A natural collaborator who builds trust across teams and cultures. Excitement for Sitecore's products, customers, and mission to be recognised for the best customer experience in SaaS. The curiosity, creativity, and courage to challenge the status quo and drive transformation. We recognise that great leaders come from all walks of life. If you bring the mindset and passion to excel in this role, even if your experience looks a little different from the list above, we encourage you to apply. Why Sitecore:At Sitecore, we're on a mission to make every digital experience feel personal. You'll join a team of innovators who care deeply about quality, collaboration, and making an impact. We celebrate diversity, creativity, and authenticity - because when everyone feels included, innovation thrives.We offer competitive compensation, comprehensive benefits, and opportunities for growth in a global, inclusive culture that values both results and wellbeing.Ready to Redefine Customer Experience?If you're excited by the idea of leading a transformative support organisation and shaping how customers experience Sitecore around the world, we'd love to hear from you. Apply now and help us set a new standard for excellence in customer support.Salary range: $220k to $260k salary, plus 30% bonus structure Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic. #LI-HYBRID

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $262,900.00 - $404,200.00 **Target Openings** 1 **What Is the Opportunity?** Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how developments in the broader medical environment impact Property & Casualty product lines. This role will serve as a thought leader and help develop the following critical areas for Travelers: Develop strategies and direction to advance Travelers medical capabilities to keep Travelers at the leading edge of the P&C industry. Develop medical management strategies that help injured employees return to work as soon as medically appropriate. Ensure Travelers is prepared to incorporate new and emerging medical technology and practices into its strategies, practices and workflow where appropriate. Conduct research and analysis related to medical and healthcare trends. This includes the physical and psychological influences which can impact claim outcomes. Organize and coordinate Travelers' medical review functions. This includes interpreting Federal and State regulations and medical guidelines to establish medical review policies. Works in close collaboration with the Claim leaders and in partnership with other Medical and Pharmacy professionals. **What Will You Do?** + Provide overall program leadership as the organization's lead physician. Serve as the key enabler and facilitator for the Travelers medical strategies and represent the Travelers brand both internally and externally. + This position will oversee the following key areas: + Medical Claim Product Research, Strategy and Innovation: + Design and direct innovative, outcome focused strategies and business plans for medical related product development and enhancements. Strategies may influence design, marketing, best practices, system development, vendor management, policies and procedures and response to legislative and regulatory issues. + Conduct industry research and analysis related to medical, healthcare and group health trends and practices to keep Travelers at the leading edge of the P&C industry. + Partner with stakeholders to develop and design projects and proofs of concept to improve business results. + Stay connected to industry and relevant external bodies/associations to assess trends and coordinate Travelers medical position as appropriate. + Inform Product and Underwriting insights as appropriate to anticipate, respond to and manage trends. + Attend external forums representing Travelers. Function as a liaison and professional relations contact on a local and national level. + May provide input and support medical vendor strategies including vendor selection, negotiation and contracting. + Medical Direction and Oversight: + Participate in the design and development of organizational design and workflows that ensure effective implementation of medical strategies. + Oversee engagement of Regional Medical Directors, Medical Consortiums and other medical resources as appropriate. Train and evaluate physician and non-physician medical review personnel and activities. + Stay apprised of changes in medical technology and adjust review organizational design and workflows functions accordingly. + Interpret regulations, statutes and guidelines to establish medical policies as necessary. + Provide input into the investigation of new technology and the application for improving business process and increasing productivity. + Claim Practices & Support: + Provide Medical guidance, support and direction as needed to the Claim Field organization. + Provide input into to claim practices, marketing strategy and customer services as appropriate to anticipate, respond to and manage medical trends. + Partner with key stakeholders to assist in the review and monitoring of financial and qualitative operating results related to medical. Share accountability with business partners to achieve and sustain quality results. + Partner with other medical and pharmacy experts on the development and design of training strategies, programs and curriculum. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Understanding of healthcare systems including Hospital Services, Pharmacy and Group Health insurance + Strong background in Occupational Medicine + Background in pain management or orthopedics a plus + Understanding of the psychological factors in achieving optimal medical outcomes a plus + Experience leading major projects or transformational initiatives from inception through implementation + Management experience preferred + Proven ability to work in a team environment and collaborate on innovative projects + Demonstrated thought leadership + Strong research and project management skills + Ability to analyze business problems thoughtfully and draw conclusions in uncertain situations + Ability to communicate complex issues and connect with all levels of the organization + Direct and/or indirect leadership skills + Financial management and analysis skills **What is a Must Have?** + Licensed MD + 5 years clinical and utilization management experience + Certified by the American Board of Medical Specialties **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Director of Workforce Management, Forecast Planning & Capacity will provide strategic leadership and long-term planning for all Payer WFM programs supporting multi-site, multi-channel and Global contact center operations. This leader will own the end-to-end forecasting, capacity planning, scheduling strategy, and workforce technology ecosystem to ensure the organization can meet service, efficiency, and growth objectives. The Director will oversee a high-performing team of leaders, analysts, and system SMEs responsible for developing proactive staffing models, building scalable workforce processes, and operationalizing automated and dynamic plans across phone, digital, and outsourced channels. This role will partner closely with Operations, Finance, HR, Technology, Inventory Management, and senior leadership to align workforce strategies to business goals, emerging customer demand, and evolving contact center capabilities. **You will:** _Strategic Leadership & Workforce Planning_ + Develop the enterprise workforce management vision, strategy, and operating model for forecasting, staffing, capacity planning, scheduling, and intraday management across all channels. + Create dynamic capacity models incorporating growth projections, seasonal and cyclical patterns, product roadmap changes, financial targets and personnel types for all retrieval methods. + Lead long-range forecasting development that leverages predictive analytics, advanced modeling, and scenario planning to support budget planning and operational readiness.Build dynamic staffing frameworks that respond to real-time volume trends and inventory shifts, enabling proactive decision-making and rapid load balancing. _Operational Excellence & Technology Ownership_ + Oversee the governance, optimization, and roadmap of WFM technology systems, including forecasting engines, scheduling platforms, outbound dialers, and real-time management tools. + Drive automation initiatives that reduce manual effort, streamline capacity workflows, and increase forecasting accuracy (e.g., machine learning-enabled models, automated campaign pacing, real-time dynamic intraday tools). _Business Partnership & Cross-Functional Alignment_ + Collaborate with Operations and Inventory leaders to align staffing strategies to operational needs, inventory flows, and priority work drivers. + Partner with Finance, Operations and HR to ensure workforce plans and staffing models align with budget expectations, headcount targets, and ROI frameworks. + Present workforce forecasts, business cases, and performance narratives to executive leadership, translating data into clear, actionable insights for decision-makers. _Team Leadership & Development_ + Lead, mentor, and develop a team of managers, supervisors, analysts, and system administrators responsible for forecasting, planning, scheduling, intraday actions, and telephony operations.Establish performance standards, KPIs, and continuous improvement programs across the WFM organization. + Create a culture of operational excellence, cross-training, and analytical rigor while ensuring succession planning and skill development across the team. _Performance Monitoring & Continuous Improvement_ + Oversee enterprise reporting of forecast accuracy, staffing adherence, capacity utilization, dialer performance, and service delivery metrics. + Identify gaps in performance, workflow inefficiencies, and control weaknesses while leading strategic initiatives to close those gaps. + Optimize vendor/BPO partner models, including capacity plans, performance SLAs, and volume allocation strategies. _Risk, Compliance & Governance_ + Ensure all outbound dialing activities and workforce processes comply with regulatory requirements, risk controls, and documented procedures.Partner with business stakeholders and risk teams to maintain accurate control inventories, workflows, and monitoring routines that support consistent internal and external control testing. **What you will bring to the table:** + Bachelor's Degree in Business, Operations, Analytics, or related field (Master's preferred), or equivalent experience. + 10-12+ years of progressive Workforce Management experience, including forecasting, capacity planning, scheduling, and real-time management in a multi-channel contact center environment. + 5+ years of leadership experience managing large, multi-layered WFM teams (managers, analysts, supervisors, administrators). + Demonstrated expertise in Director-level strategic planning, including enterprise forecasting models, long-range capacity planning, budget alignment, and scenario modeling. + Advanced analytical capability, including experience developing automated forecasting models, predictive analytics, or machine learning-supported planning tools. + Proven experience overseeing large-scale telephony and outbound dialing platforms (NICE/CXOne, RingCentral, Genesys, or equivalent), including campaign strategy and system performance optimization.Strong knowledge of WFM platforms, telephony routing systems, and dialer technologies, with a focus on automation and scalability. + Exceptional business acumen, with the ability to translate data insights into strategic recommendations for senior executives. + Strong understanding of complex inventory management and how inventory flows impact capacity demand, dialing strategy, and operational performance. + Advanced proficiency in SQL, analytics tools (PowerBI, Tableau), and Excel, with the ability to build and direct analytical frameworks. + Experience working with outsourced contact centers, including staffing governance, productivity metrics, and performance management. + Deep knowledge of call center KPIs, workforce optimization methods, and operational workflows. + Outstanding communication abilities, with experience presenting to executives, leading cross-functional workstreams, and influencing strategic decisions. \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $167,000-$208,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Shift: Department: HC-RD-DV Service Provider Management Recruiter: Rena Ann Peterson This information is for internals only. Please do not share outside of the organization. In your role as the Director Vendor Delivery and Alliance Management, you will lead the overall relationship management with one or more strategic or preferred partners. You will drive partnership governance and support internal stakeholders through effective vendor selection, contracting, and performance oversight. Your responsibilities will include managing open or escalated issues, facilitating bi-directional communication, and identifying outsourcing needs in collaboration with internal teams. You will also drive the RFP process for new vendors and support the development of contract modules, ensuring efficient operations and innovative solutions. Who You Are * Must-Have Qualifications: * Graduate degree in a scientific, medical, or relevant business discipline. * At least 10 years of work experience in alliance management, CRO, vendor management, or equivalent experience in clinical outsourcing and pricing analysis. * Fluent in spoken and written English. * Strong expertise in contract negotiations and issue resolution. * Desirable Qualifications: * Knowledge of clinical operations functions and drug development processes. * Substantial managerial and cross-functional leadership experience. * Excellent communication skills with the ability to work cross-functionally in a matrix environment. * Proven adaptability, critical thinking, and negotiation skills. * Demonstrated agility in responding to changing circumstances and priorities. * Strategic thinking capabilities to drive innovative solutions and enhance operational efficiency. * Resilience in overcoming challenges and maintaining focus on objectives * Location: Billerica MA on-site Pay Range for this position: $146,200 - $219,300 The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here. The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

The Boys Girls Clubs of Central and Northern New Hampshire is a dynamic organization that currently supports 200 staff working in 30 Early Childhood and Out of School Time programs with a large geographic footprint.The COO serves as a member of the Executive Leadership Team and is responsible for overseeing the ongoing operations and procedures of these programs as they align with the organization's mission and strategic plan. Ongoing review, modification, and implementation of priorities, processes, and standards as the organization grows are keystones of the COO's role. While the COO reports directly to the CEO and collaborates with the Executive Leadership Team, the COO works under minimal supervision with extensive latitude for initiative and independent judgment. Duties Objectives of this Role ·To collaborate with the CEO to support the organization's vision, mission, and operations strategies. ·To translate vision and strategies into actionable steps. ·To implement organization-wide goals and performance targets. ·To coach, develop, and support the BGC Area Managers team and Site Directors. ·To work in partnership with all BGC department leaders. ·To ensure compliance with the NH Child Care Licensing and the Boys and Girls Club of America policies and regulations at all sites. ·To maintain and build community relationships and partnerships. Key Responsibilities Leadership 1.Provides effective communication in interpreting and articulating key decisions, policies, and major developments. 2.Creates regular opportunities for all staff to give feedback on program operations. 3.Promotes and guides all staff in following the vision and mission of the BGC. 4.Works with Area Managers and the Human Resources department in developing recruiting, onboarding, and retention strategies to guide direct service staff in professional growth. 5.Identifies strengths and areas in need of improvement at each program site and provides appropriate support in order to achieve the expected level of high-quality programming. 6.Leads the program management team to becoming a high-performing team. 7.Manages the performance of staff in achieving goals, providing coaching and other support as needed. Operations 1.Oversees program development to ensure the needs of families are being met. 2.Works with staff, site directors, center directors, and area managers to ensure that programs are maintaining enrollment capacity as determined by appropriate staffing and adherence to BGCA safety guidelines and NH Child Care Licensing rules. 3.Ensures that the organization's cultural DNA code is maintained and incorporated into everyday operations including evaluations and the acquisition of new programs and service sites. 4.Ensures all programs reflect the mission of the Boys and Girls Club, in terms of programming, appearance, safety, family relationships, and the organization's DEI policies. 5.Participates with the Executive Team in updating internal policies and procedures annually and as needed, as required by NH Child Care Licensing and Boys and Girls Club of America. 6.Collaborates with the Director of Operations to ensure that facilities are maintained in a condition that promotes efficiency, health, comfort, and safety for youth, families, and staff. Requirements • A bachelor's degree from an accredited college or university is required; a master's degree is preferred. • A minimum of five years of experience in operational/administrative management in a nonprofit agency. •Demonstrated experience in operations management and planning with previous experience overseeing human resources, day-to-day operations, agency policies and procedures, contracts, and risk management. •Thorough knowledge of the mission, objectives, policies, programs, and procedures of Boys Girls Club; the principles and practices of managing nonprofits; and resource development activities and sources of funding. •Depth of experience in successfully managing teams through supervision, recruiting, developing, and retaining personnel. •Strong communication skills, both verbal and written. •Ability to set clear goals, manage multiple tasks, and develop solutions to problems with limited supervision. •Proven ability to plan and implement effective operations. •Ability to establish and maintain effective working relationships with the Board of Directors, staff, community groups, and other related agencies. •Availability to travel as needed to events, fundraisers, and similar responsibilities that the COO must attend on nights and weekends. •Basic knowledge of asset management including financial resources and property. Physical Requirements/Work Environment Requires working under normal office working conditions with the exception of children's voices/noises during program times. Requires sedentary work including prolonged sitting and operation of general office equipment; lifting and/or pushing up to 50 lbs. required. Some after-hours are required during special events. Additional Expectations ·All candidates that are offered an employment opportunity with the Boys and Girls Clubs of Central New Hampshire must have a FBI fingerprint background check and submit to a background check through the State of NH Criminal Records Dept. and FirstAdvantage. Note: The State of NH Childcare Licensing Bureau may prohibit you from being employed by the Boys Girls Clubs of Central New Hampshire should there be a disqualifying finding on your criminal record. In addition, even if the State of NH reviews your records and allows you to work at the Club, we still reserve the right to determine your employment status. ·This organization has a zero-tolerance policy for abuse and will not tolerate mistreatment or abuse in its programs. Any mistreatment or abuse by an employee will result in disciplinary action, up to and including termination of employment and cooperation with law enforcement. Nice To Haves Please visit *************** to learn more about our organization. Benefits We offer an extensive benefits package. Benefits include: Health Insurance Dental Insurance Vision Insurance Disability Insurance Life Insurance Retirement (403B) Contribution Paid Time Off Professional Development Assistance/Tuition Reimbursement Child Care Program This job description is subject to change at the discretion of the Executive Director, Board, or organizational needs. The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. This is a salaried, exempt position. Employee-at-will; serves at the discretion of the Chief Executive Officer. To apply please submit a resume and cover letter outlining your experience and qualifications. About Us The Boys Girls Clubs of Central and Northern New Hampshire provides early learning, out-of-school time programs, summer day camps, and basketball leagues to 1200 youth weekly throughout the central and northern New Hampshire. Our mission is to inspire and enable all young people, especially those who most need us, to reach their full potential as productive, caring, and responsible citizens. We offer a safe place to belong, caring adult mentors and programs covering everything from academics and leadership development to physical fitness and healthy habits.

Looking for a leadership position with a growing, innovative behavioral healthcare organization? Give your career a boost by joining the #1 new behavioral healthcare company in New Hampshire-GateHouse. Why this field, why this company? Behavioral Healthcare is growing much faster than other industries New Hampshire is in the top ten markets for Behavioral Healthcare jobs GateHouse and its affiliated companies are expanding even in this economy GateHouse only hires people who want to make a difference in the lives of people on the path to recovery from drug and alcohol addiction. About GateHouse GateHouse is a nationally recognized group of drug and alcohol addiction treatment centers, with facilities in Nashua, New Hampshire, and Nashville, Tennessee. The GateHouse group offers a full range of inpatient and outpatient treatment methods, including sober living facilities. We offer a competitive compensation and benefits package including a base salary with performance-based incentives, medical, dental, vision, short/long-term disability, life insurance and 401(k). Your Position: The Chief Executive Officer is responsible for the leadership, management, and vision necessary to ensure proper operational controls of all entities. This position manages administrative and reporting procedures and implements systems to grow all entities. They will partner with internal and external stakeholders to oversee all nation-wide growth, compliance, licensing, and accreditation. The CEO will devise and implement special projects which ensure operational efficiency and profitability while expanding the reach of the GateHouse family of programs to more individuals with substance use disorder across our regions. What You Will be Doing Maintain open communication lines with direct reports, coworkers, and the C-level suite. Provide day-to-day leadership and accountability to the organization that incorporates the adopted mission and core values of the company. Bottom line: Build a profitable company that serves the SUD community. Responsible for the identification of KPIs, and implementation of a KPI-centered culture Partner with internal stakeholders to provide timely, accurate and complete reports on the operating condition of each entity. Spearhead the development, communication and implementation of effective growth strategies and scalable processes. Partner with internal stakeholders to develop, implement, and enforce all company policies and procedures (including client and employee rights) according to agency, state, federal and accreditation standards. Participate in oversight for client care, staff retention, and staff performance. Monitor monthly budgets to ensure that each entity is operating within budget and staff is aware of budget changes. Ensures each facility operations meet State and Federal guidelines. Conduct and manage ongoing review of staff to ensure competency. Develop entity-wide performance improvement goals and objectives. Foster a culture of clear and precise communication, continuous improvement, and team member engagement. Effectively develop strong managers and promote team building and problem solving. Collaborate with the C-Suite team and direct reports to develop and effectuate plans continue building operational infrastructure consisting of systems, processes, and personnel designed to accommodate the rapid growth of our organization. Partner with the VP of Real Estate and other internal stakeholders to spearhead the opening of new service offerings and programs thru out the eastern United States. Foster a success-oriented, accountable environment within the company. Represent the firm with the utmost integrity with both internal and external stakeholders. Your Qualifications Master's Degree or higher strongly preferred. 5+ years of experience in the Healthcare Industry preferred. Knowledge of Accounting and Finance. Knowledge of EMR/EHR and proper documentation. Regulation and Licensing experience. Strong planning skills. Leadership Experience. Strong people and communication skills. Ability to communicate with various departments. Working Conditions Candidates must meet the company's hiring criteria to include a pre-employment background investigation and drug test. Our organization and its affiliate companies are Equal Opportunity/Affirmative Action employers of minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Standard precautions and trainings include: Universal Precautions, Cough Etiquette, Hand Hygiene, Safe Handling of Potentially Contaminated Equipment, Aggression Control, Infection Control, Domestic Violence, Understanding Co-Occurring Disorders, Cultural Diversity, Ethics & Boundaries, Suicide & Self-Harm, HIPAA, Sexual Harassment, HIV/AIDS, Incident Reporting Requirements, Abuse Reporting & Affirmative Duties, The American's with Disability Act. Staffing Agencies Unsolicited resumes from search firms will not be honored as valid. Consequently, we politely ask agencies not to solicit our business managers directly as well. Thank you in advance. Job Type: Full-time

Job Description Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day. We have a great team, we're growing fast and have a winning culture based on innovation, teamwork, and mutual respect. Job Overview The Vice President of Partnerships is a senior executive responsible for developing and executing a comprehensive partner ecosystem strategy that accelerates growth through indirect sales channels, consulting alliances, and technology partnerships. This role oversees the identification, development, and management of strategic relationships that expand market reach, enhance solution offerings, and drive revenue through joint go-to-market initiatives. The ideal candidate is a visionary leader with deep experience building scalable partner programs across multiple partner types-resellers, systems integrators, consulting firms, and technology platforms. They will collaborate cross-functionally with sales, marketing, product, and customer success teams to ensure partner success, alignment with corporate objectives/strategy, and measurable business impact. This is a hybrid position, with 3 days per week in our Nashua, NH headquarters. Responsibilities Strategic Leadership & Partner Ecosystem Development Develop and execute a global partnership strategy that supports company growth through indirect sales, consulting, and technology partners. Identify, negotiate, and structure strategic relationships with channel resellers, systems integrators, consulting firms, and technology alliances. Build and maintain a diversified partner portfolio that enhances market coverage and drives joint value creation. Establish clear goals, KPIs, and governance models for partner engagement, enablement, and performance tracking. Indirect Sales & Channel Growth Lead the design and execution of programs that empower channel partners to sell, implement, and support company offerings. Create and manage partner incentive structures, sales enablement resources, and joint go-to-market (GTM) initiatives. Collaborate with the sales organization to forecast, measure, and drive revenue from indirect channels. Consulting & Alliance Partnerships Develop strategic relationships with global and regional consulting firms to expand co-delivery, co-marketing, and joint solution offerings. Drive collaborative initiatives that enhance customer outcomes and strengthen the company's presence in key industries and verticals. Partner with consulting organizations to integrate the company's products and services into their delivery models. Technology Partnerships & Integrations Establish and nurture partnerships with complementary technology providers to enhance interoperability, expand solution capabilities, and strengthen competitive differentiation. Oversee the development of joint product integrations, co-marketing campaigns, and ecosystem-based customer solutions. Work closely with product management and engineering to prioritize technology alliances that drive innovation and customer value. Leadership & Team Development Build and lead a high-performing partnerships team across business development, partner marketing, and partner operations. Foster a collaborative, metrics-driven culture of accountability and excellence. Represent the partnership organization at executive and industry forums, demonstrating thought leadership and strengthening brand reputation. Performance Management & Forecasting Lead quarterly and annual forecasting for all partner-sourced and partner-influenced pipelines. Partner with finance and sales operations to build scalable revenue models and forecasting tools. Monitor performance against targets and identify opportunities to optimize growth through data analysis. Partner Recruitment & Onboarding Identify and recruit new partners aligned with the company's strategic priorities and growth objectives. Establish a structured partner recruitment process, including qualification criteria, pipeline management, and onboarding workflows. Collaborate with marketing and sales to develop compelling partner value propositions and co-marketing campaigns that attract top-tier partners. Requirements Bachelor's degree in business (MBA preferred). 10+ years of progressive experience in partnerships, business development, or channel leadership roles, preferably within the technology or consulting sectors. (MBA preferred) Proven experience developing and executing successful channel sales strategies, building and managing partner ecosystems, and consistently exceeding revenue targets. Deep understanding of partner business models (reseller, referral, OEM, integration, and strategic alliances). Demonstrated success in developing and scaling indirect sales and partnership ecosystems. Strong leadership skills with the ability to manage, motivate, and influence both internal and external partner teams. Demonstrated success in creating a collaborative and high-accountability culture. In-depth understanding of the accounting software landscape, including familiarity with key players, trends, and regulatory issues affecting the industry. Knowledge of accounting firms is desirable. Strong negotiation and relationship-building skills. Excellent communication, presentation, and interpersonal skills. Proficiency in CRM software (Salesforce preferred) and other sales tools. Strong analytical skills and the ability to leverage data to drive decisions. Ability to see the big picture, forecast trends, and align channel strategies with broader business goals. Focus on results and achieving sales objectives while maintaining quality and partner satisfaction. Ability to influence and drive consensus among internal teams and external partners. Ability to adjust strategies quickly based on market dynamics, customer feedback, and evolving business needs. Ability to travel as required (up to 30% of the time). Eligibility Requirements This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship. Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska. Relocation will not be offered for this position. Benefits To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer! Powered by JazzHR G62hmSjVhc

**_What Data Science contributes to Cardinal Health_** The Data & Analytics Function oversees the analytics life-cycle in order to identify, analyze and present relevant insights that drive business decisions and anticipate opportunities to achieve a competitive advantage. This function manages analytic data platforms, the access, design and implementation of reporting/business intelligence solutions, and the application of advanced quantitative modeling. Data Science applies base, scientific methodologies from various disciplines, techniques and tools that extracts knowledge and insight from data to solve complex business problems on large data sets, integrating multiple systems. **_Job Summary_** The Vice President, Artificial Intelligence (AI) will lead the Artificial Intelligence Center of Excellence (CoE). This is a critical leadership role responsible for leading the organization's AI strategy, fostering innovation, and ensuring the successful implementation of AI & GenAI solutions across the global enterprise. This individual will lead a team of AI specialists, collaborate with business unit leaders, and champion the adoption of responsible and ethical AI practices. The ideal candidate will possess a blend of executive leadership, technical expertise, and business acumen, with a proven track record of building and scaling AI & GenAI capabilities within a complex large organization. **_Responsibilities_** **Strategic Leadership & Vision:** + Develop and execute a comprehensive AI strategy aligned with the organization's overall business objectives. + Demonstrate thought leadership in the rapidly changing world of AI. This person should have great networks in the AI & GenAI space and knowledge of and experience in the changing technology. Additionally, they should have the ability to translate what this means to Cardinal Health so that they can bring concepts back to set strategic direction and unlock value for the enterprise. + Maintain an enterprise perspective, identifying opportunities to leverage AI for competitive advantage and operational efficiency. + Drive continuous improvement and innovation within the AI COE, staying abreast of the latest advancements in AI and related technologies. + Apply critical thinking to complex problems and make strategic decisions, even when dealing with ambiguity and incomplete information. **Team Leadership & Talent Development:** + Build, lead, and mentor a high-performing team of AI specialists, including data scientists, machine learning engineers, and AI architects + Develop and implement talent planning strategies to attract, retain, and develop top AI talent. + Foster a collaborative and innovative culture within the AI COE, encouraging knowledge sharing and experimentation. **Stakeholder Management & Communication:** + Act as a dynamic and versatile leader who can generate excitement around our AI strategy with leadership and the broader organization. + Effectively communicate the AI strategy and roadmap to stakeholders at all levels of the organization (developers to CEO/Board of Directors). + Build strong relationships with business unit leaders, IT partners, and other key stakeholders to drive AI adoption and alignment. + Present complex technical concepts in a clear and concise manner, tailoring the message to the specific audience. + Demonstrate influence and navigate the corporate landscape to secure resources and support for AI initiatives. **AI Project Execution & Delivery:** + Oversee the entire lifecycle of AI projects, from ideation and proof-of-concept to deployment and ongoing maintenance. + Ensure the successful execution of AI projects, adhering to timelines, budgets, and quality standards. + Balance delivery of a portfolio across a large enterprise + Manage global resources, including FTEs, contractors, and external partners + Apply financial acumen to develop business cases, manage budgets, and track the ROI of AI investments. **Operational Excellence & Governance:** + Establish and maintain operational metrics to track the performance and impact of AI solutions. + Implement robust AI governance and AI ethics frameworks to ensure responsible and compliant AI practices. + Oversee IT risk, security, and controls related to AI systems and data. + Drive simplification and efficiency in AI operations. **Partnerships & Collaboration:** + Collaborate effectively with partner roles across the organization, including IT, SOX, EA, and OpEx teams. + Maintain a strong understanding of business processes and industry trends to identify opportunities for AI innovation. **Technology & Innovation:** + Maintain a strong understanding of digital technologies and trends, with a focus on AI, machine learning, data analytics, and cloud computing. + Promote a culture of innovation and experimentation within the AI COE, encouraging the exploration of new AI techniques and technologies. + Ensure the security and appropriate controls are in place for AI systems and data. **_Qualifications_** + Bachelor's degree in Computer Science, Artificial Intelligence, or a related field preferred. Master's degree or Ph.D. a plus. + Understanding of AI and machine learning principles, techniques, and technologies. + Strong knowledge of data analytics, data governance, and data visualization. + Familiarity with cloud computing platforms (e.g., GCP) and AI development tools. + Knowledge of AI ethics and responsible AI principles. + Experience with MLOps practices and tools. + Healthcare experience. + Demonstrated ability to think strategically, execute effectively, and drive continuous improvement. Strong social/emotional intelligence and critical thinking skills. + Proven experience building and leading an enterprise AI COE for a large organization. + Excellent written and verbal communication skills, with the ability to simplify complex concepts and present them effectively to diverse audiences at all levels of the organization. + Ability to influence stakeholders at all levels of the organization and build strong working relationships. Experience with change management methodologies to guide stakeholders through change. This person will need to be a dynamic leader who is able to guide the organization through change, drive adoption of AI, and work cross-functionally to make this happen at an enterprise-scale. + Strong understanding of financial principles, including budgeting, business case development, and ROI analysis. + Project/Program Management: Proven ability to manage complex AI projects and programs, delivering results on time and within budget. The person should have meaningful/transformative high-impact examples of use cases they've implemented and an ability to help Cardinal Health accelerate their AI journey and value realization. **_What is expected of you and others at this level_** + Provides leadership and direction for multiple operational units or disciplines through; Directors may manage Managers + Manages an organizational budget + Approves significant policies and procedures that will result in the achievement of organizational goals + Develops and implements functional and/or operational strategy + Decisions have a serious impact on overall success or failure on area of accountability and external stakeholders + Interacts with all levels of internal and/or external leaders + Influence senior level leaders regarding matters of significance **Anticipated salary range:** $171,000 - $263,000 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/28/26 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description VP/DIRECTOR OF OPERATIONS Our client is currently seeking a VP/Director of Operations to oversee and lead property teams to achieve top-tier financial, operational, and resident satisfaction outcomes. This role involves shaping strategies for sales, marketing, financial performance, and service across multifamily residential properties within the region. The Vice President will collaborate with various stakeholders to develop and implement company policies and initiatives while maintaining the client-owner relationship for each property. WHAT YOU'LL DO Responsible for ensuring property teams are managing, communicating, and in compliance of all Fair Housing and EPA laws and regulations as well as government programs. Lead Regional Managers in implementing effective sales, marketing, and occupancy strategies. Conduct market analysis and respond to changing market conditions. Manage key performance indicators like Net Collected Rent (NCR), Net Operating Income (NOI), and occupancy rates. Provide guidance on vendor selection and expense management. Oversee property maintenance, ensuring safety and cleanliness standards are met. Lead teams through emergency situations and insurance claims processes. Assist with company-wide projects and property acquisitions/dispositions. WHY YOU MATTER Create a motivating environment for your team to excel Provide coaching and development opportunities for team members Manage performance through regular feedback and growth plans Engage in meaningful conversations to make residents feel at home Take responsibility for solving customer problems and ensuring satisfaction Actively contribute to maintaining the community's excellence WHAT IT TAKES 8+ years of relevant experience Strong leadership and motivational skills, with the ability to manage complex customer and employee situations. Previous sales experience with a strong sales aptitude. Proficiency in Multifamily software such as AppFolio, Entrata, RealPage, Rent Manager, Yardi Voyager, etc. Proficiency in Microsoft Office Suite (Word, Excel, SharePoint, Outlook). Valid driver's license, vehicle, and insurance required. Excellent communication skills in reading, writing, and speaking English.

Working at Freudenberg: We will wow your world! Responsibilities: Financial Management: Oversee the Company's financial operations, including cash management, budgeting, and forecasting. Ensure accurate financial reporting and compliance with regulations. Ensure that all investments are additive to the Company's return on capital employed; the required profit margins, which are necessary for an adequate return and future growth for the company, will be generated on a continuous basis. Strategic Planning: Collaborate with the other executives to develop financial strategies that align with the Company's goals. Analyze financial strengths and weakness to propose corrective actions. Risk Management & Compliance: Identify and manage financial risks, ensuring the organization is protected against potential financial pitfalls. Develop risk mitigation strategies. The integrity of the Company is upheld through internal controls that allow accurate and relevant financial reporting and compliance with all financial oversight bodies Team Leadership: Manage and lead the finance team, including financial controllers and analysts. Foster a culture of continuous improvement and support professional development in the organization Stakeholder Communication: Communicate financial performance and strategies to stakeholders, including the board of directors and senior management. Prepare reports and presentations that clearly convey financial information. Qualifications: Masters in Finance and Administration or Business with CPA or CMA certification; Public Accounting experience is an added advantage 10+ years of experience in controlling, finance and accounting experience Understanding of macroeconomic relationships Strong analytical and problem-solving skills Excellent leadership and communication skills Proficiency in financial software and tools Strong personal sovereignty, integrity and credibility Resilient, high frustration tolerance Cross-cultural competence [ The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Klüber Lubrication NA LP

Chief Advancement Officer Community Action Partnership of Strafford County Dover, New Hampshire Compensation: $90,000-$115,000 (DOE) + comprehensive benefits Executive Opportunity Community Action Partnership of Strafford County (CAPSC), a highly respected nonprofit organization with a 60-year history of service, seeks a seasoned Chief Advancement Officer (CAO) to lead and elevate its fundraising, communications, and community engagement functions. This is a pivotal executive leadership role for a results-driven advancement professional who thrives in mission-centered, complex organizations. CAPSC operates with an annual budget of approximately $19 million and a staff of 147, delivering essential services-including food security, housing, early childhood education, utilities assistance, transportation, and emergency shelter-across 13 communities in Strafford County, New Hampshire. Position Summary Reporting directly to the Chief Executive Officer and partnering closely with the Board of Directors, the Chief Advancement Officer will provide strategic vision and operational leadership for all philanthropic and advancement activities. The CAO will be responsible for growing and diversifying revenue, strengthening donor and community relationships, enhancing brand visibility, and leveraging data to inform strategy and measure impact. This role oversees a multidisciplinary Advancement team and serves as a key member of the senior leadership team, contributing to agency-wide strategy, sustainability, and organizational growth. Key Responsibilities • Lead and execute a comprehensive advancement strategy encompassing major gifts, annual giving, corporate and foundation partnerships, grants, planned giving, communications, marketing, and special events • Serve as a principal relationship-builder for CAPSC, personally cultivating and stewarding major donors and key institutional partners • Advise and support the CEO and Board in fundraising strategy, donor engagement, and external relations • Oversee brand management, marketing, and communications to advance fundraising and client service goals • Direct advancement data strategy, including collection, analysis, dashboards, and reporting to inform executive and Board decision-making • Ensure strong systems for donor management, gift tracking, and performance measurement • Lead, mentor, and develop a high-performing Advancement team • Partner with executive leadership on cross-functional strategic initiatives that strengthen CAPSC's long-term impact and sustainability Ideal Candidate Profile • Bachelor's degree required; advanced degree a plus • Minimum of five years of progressive senior-level fundraising leadership with demonstrated revenue growth • Proven success in major gifts and relationship-driven philanthropy • Experience working effectively with Boards, executive leadership, and diverse external stakeholders • Strategic thinker with strong execution skills and attention to detail • Demonstrated ability to lead teams, manage budgets, and drive organizational change • High level of professionalism, integrity, and passion for community-based mission work • Comfortable working evenings and weekends as needed to support advancement activities Compensation & Benefits CAPSC offers a competitive compensation package, including comprehensive medical, dental, and vision coverage; 403(b) retirement plan; generous paid time off; twelve paid holidays; flexible spending accounts; childcare reimbursement; life and disability insurance; and work/life support resources. Application Process Interested candidates should submit a resume, cover letter, and three professional references

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you. **PagerDuty's Vision for Architecture** We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability. **How You Impact Our Vision:** + Lead technology strategy that influences across multiple products, teams, and geographies + Driving and promoting reliability engineering strategy and best practices + Lead design reviews to ensure scalable and reliable systems + Stay close to technology with a hands on approach + Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together + Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence + Act as coach and mentor to our Staff+ engineers + Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes + Bring a pragmatic approach to technology driven decisions and investments + Ability to participate quickly in teams at both architecture design and implementation **Requirements:** + Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments + Strong leadership skills that showcases by leading through influence across functional and organization boundaries + Experience in driving architecture throughout a product portfolio across a diverse technology organization + Experience in establishing, driving, standardizing reliability engineering practices + Excellent communications skills to engage with both business and technical audiences + Proven track record of innovative, creative, and results driven outcomes + Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps + Experience with cloud platforms (e.g., AWS, Azure, or GCP) + Experience working with team members across various geographies + Experience in evaluating talent and products in mergers and acquisitions **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

FirstLight is a leading telecommunications company dedicated to providing cutting-edge communication solutions to our customers. We are committed to innovation, reliability, and customer satisfaction. As we continue to grow and expand our services, we are seeking a talented Director, Corporate Finance, to join the team. Job Summary: The Director, Corporate Finance, will lead financial planning and capital strategy efforts for the company, with a focus on debt management, banking relationships, and strategic transactions. This role is central to supporting the company's capital-intensive fiber network expansion and M&A activity, ensuring financial resources are effectively deployed to maximize growth and shareholder value. The Director plays a key role in the CFO department and will partner closely with Sales, Operations, and Accounting teams. Key Responsibilities: * Lead development and maintenance of detailed financial and banking models to evaluate debt structures, financing arrangements, and capital deployment strategies. * Assist on relationships with banks, credit facilities, and lenders; oversee compliance with debt covenants and reporting requirements. * Provide strategic financial analysis for acquisitions, joint ventures, partnerships, and other corporate transactions. * Partner with FP&A to incorporate financing and capital markets assumptions into budgets, forecasts, and long-range plans. * Drive scenario and sensitivity analyses to assess liquidity, leverage, and capital structure under varying market conditions. * Support debt and equity capital raises, refinancing activities, and negotiations with financial institutions. * Monitor industry trends, market benchmarks, and competitive activity to inform corporate finance strategy. * Serve as a senior finance advisor on ROI and payback analyses for fiber builds, network expansion, and new market entry. Qualifications: * Bachelor's degree in Finance, Accounting, Economics, or related field; MBA, CFA, or CPA strongly preferred. * 8-12 years of progressive experience in corporate finance, investment banking, infrastructure/telecom finance, or private equity. * Expertise in financial modeling, valuation, and capital structure analysis (DCF, IRR, ROI, payback, leverage metrics). * Strong knowledge of debt instruments, credit facilities, and capital markets transactions. * Demonstrated experience in M&A evaluation and execution. * Excellent communication skills with the ability to present to senior executives, boards, and external stakeholders. * Proven ability to manage multiple priorities in a fast-paced, growth-oriented environment. Skills: * Experience in the telecom, fiber, utilities, or infrastructure sectors. * Familiarity with key telecom metrics such as ARPU, churn, and network build economics. * Track record of leading lender presentations, due diligence processes, and capital market transactions. * Strong relationships with banking, infrastructure, or PE communities a plus. Benefits and Compensation: FirstLight offers a competitive benefits package including a comprehensive medical benefit, tuition reimbursement, paid time off, 401(k) and flexible work arrangements. Join us in shaping the future of our dynamic telecommunications company and making a difference in the world through telecommunications. Your expertise and leadership can help us achieve our goals and empower our employees to thrive. About FirstLight: FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.