Industrial Automation Services Coordinator
Service assistant job in Solon, OH
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
it's We are looking for a Services Coordinator to join our Rexel team in Solon, OH!
Summary:
The Automation Services Coordinator is responsible for managing low-complexity services projects by generating quotations, placing orders, handling customer material, coordinating logistics, tracking shipments and billing the customer correctly. Act as a liaison between the customer(s), supplier(s) and internal stakeholders as required throughout projects, providing clear and timely communications. Customers' key day-to-day contact for certain portions of the Industrial Services offer, which may include, but is not limited to, Remanufacturing/ Repairs, Field Labor engagements, Training and Contracts.
What You'll Do:
* Create quotes for customer inquiries received by telephone, e-mail and fax for Rexel Industrial services. Converts quotes to orders as needed
* Create purchase orders for buy/ resell and services and process with Rockwell Automation
* Support outside sales personnel and product managers for Rockwell Automation services
* Process Rexel Industrial services quotations and provide continuous follow up throughout the completion of the customer's purchasing cycle
* Provide pre-sale and post-sale support for different types of Rexel and supplier support contracts
* Provide support as needed for in-person fee based training classes, including coordination of class schedules, marketing, and class logistics
* Achieve and maintain technical capabilities at required levels, attend customer seminars, schools and special promotions and participates in sales meetings, vendor seminars and training schools to enhance and maintain personal and product knowledge
* Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
* Equivalent experience in the industry with a strong sales background will be given serious consideration
* Experience in Inside Sales, Customer Service, Warehouse
* High School or GED - Required
* Other - Preferred
*
* Two-year technical degree or more preferred
Knowledge, Skills & Abilities
* Customer oriented and motivated with excellent communication, organization, and problem-solving skills
* Ability to prioritize and manage multiple tasks and deadlines
* Strong leadership and organizational skills
* Excellent negotiation skills, interpersonal skills and ability to drive decisions with influence
* Knowledge of the Services offer is essential
* Ability to exhibit a positive, friendly and helpful attitude with customers and to be sensitive to their needs
* Able to meet deadlines
* Excellent attendance record required
* Able to work overtime as needed
Additional Information
Physical Demands:
* Sit: Must be able to remain in a stationary position - Constantly - at least 51%
* Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
* Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
* Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
* Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
* Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
* Up to 10 pounds - Occasionally - up to 20%
* Up to 25 pounds - Occasionally - up to 20%
* Up to 50 pounds - Occasionally - up to 20%
Working Environment:
* Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
* Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20%
* Handles or works with potentially dangerous equipment - Occasionally - up to 20%
* Travels to offsite locations - Occasionally - up to 20%
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Our Benefits Include:
* Medical, Dental, and Vision Insurance
* Life Insurance
* Short-Term and Long-Term Disability Insurance
* 401K with Employer Match
* Paid vacation and sick time
* Paid company holidays plus flexible personal days per year
* Tuition Reimbursement
* Health & Wellness Programs
* Flexible Spending Accounts
* HSA Accounts
* Commuter Transit Benefits
* Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
* Employee Discount Programs
* Professional Training & Development Programs
* Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Customer Service Rep(02157) - 5892 Fulton Dr Nw,
Service assistant job in Canton, OH
Making Domino's high quality pizzas
Food and portion control
Hygiene and food safety
Food preparation
Taking customer orders and up selling
General cleaning duties
Taking orders over phone and in person
Dealing with customer concerns
Greeting customers within 10 seconds
Up selling
Cash handling
Keeping the customer area clean
Assisting Pizza Makers with toppings and dough
Family & Child Program Assistant
Service assistant job in Boardman, OH
Family & Child Program Assistant- Part-Time Akron Children's Boardman Campus If you are the kind of person who cares about making an impact and serving families, then you are exactly the kind of person we're looking for! Ronald McDonald House Charities of Northeast Ohio, Inc. (“RMHC NEO”) is looking for a highly motivated and driven individual who possesses passion, compassion, and dedication as a part-time STAR (Support, Teaching, Awareness and Resources) Corner Teacher. The Family & Child Program Assistant maintains a friendly, caring atmosphere for families and children in need of supportive care services while visiting the
Akron Children's Boardman Campus, located at 6505 Market Street, Boardman, OH.
The position is responsible for registering families, managing, and instructing children, ensuring that the STAR Corner is stocked with supplies, prepared for lessons, kept clean, while upholding all STAR Corner and hospital policies, and providing resources or other support to families. The STAR Corner currently has the hours of 9:00 a.m. to 5:00 p.m., Monday through Friday. This is a part-time, hourly position requiring up to 19 hours per week with a schedule established and agreed between the employee and manager. The STAR Corner Teacher reports to the Director, Hospital-Based Programs and supports the Hospital-Based Programs Team. JOB RESPONSIBILITIES:
Conducts all activities in a manner consistent with the Mission, Vision, and Core Values of the organization.
Registers new families and orients visitors/children to the STAR Corner.
Familiarizes families with the Corner's policies and procedures to be enforced when necessary.
Answers telephones.
Maintains statistical records.
Works with visitors/children on age-appropriate lessons involving healthy habits, medical procedures, positive peer socialization, and some school readiness skills.
Provides each family with take home lesson information “takeaways” and other supporting materials to promote a greater awareness of community resources to help impact future well-being.
Provides a satisfaction survey for each family served.
Offers resources to families.
Keeps Corner neat and clean to provide a comfortable environment for visitors.
Picks up and delivers supplies to the STAR Corner as needed.
Helps provide a warm, friendly, and supportive atmosphere for families and visitors.
Establishes priorities for managing own work while staying on a focused, efficient path for achieving results.
Acts as organizational ambassador and presents a positive image of RMHC NEO.
Performs other duties, as assigned.
EDUCATIONAL REQUIREMENTS & WORK EXPERIENCE:
High School Diploma or GED with 2 or more years of experience working in a classroom, childcare, or pre-school setting. Associate or Degree's in Child Development, Early Childhood Education, Education/Special Education or Family Studies is a plus.
OTHER QUALIFICATIONS:
Demonstrate responsibility to uphold STAR Center policies and procedures.
Effective communication skills and ability to interact efficiently as a team member.
Computer proficiency, including familiarity with all MS Office products and database software.
Must have a valid driver's license or State ID.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Regularly required to stand, climb, balance, stoop, kneel, crouch, or crawl while interacting with children; use hands to finger, handle or feel; and reach with hands and arms.
Regularly required to use vision, speech, and hearing to allow for supervision and interaction with children.
Regularly required to lift and carry up to 25 pounds.
Sitting, viewing computer monitors, and utilizing a computer keyboard.
Please apply online as indicated. All employees of Ronald McDonald House Charities of Northeast Ohio are expected to exemplify our Mission, Vision, and Core Values while performing their work functions: MISSION: To enhance the healthcare experience for families and children through comfort, care, and supportive services. VISION: To inspire hope when and where families need it most. VALUES:
Compassion - We support families and each other in a respectful, accepting, and equitable manner.
Excellence - We have an unwavering commitment to quality, collaboration, and continuous improvement.
Inclusion - We make everyone feel welcome.
Innovation -We encourage thoughtful and creative ideas to enhance our services and respond to changes in our environment.
Trust - We respect the privacy of our stakeholders, maintain a safe environment, and operate transparently.
Coordinator of Behavior Services
Service assistant job in Shaker Heights, OH
Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs, including the Monarch Boarding Academy. Our Monarch Boarding Academy is a co-ed therapeutic residential treatment program for individuals with Autism ages 8 through 20. The program focuses on developing communication and life skills so residents can learn how to function better - allowing them to return home or to a less-restrictive setting. Residents live in secure, home-like cottages based on peer relationship skill sets.
Check out “Bellefaire JCB: Join Our Team” on Vimeo!
POSITION SUMMARY:
We are hiring a Coordinator of Behavior Services to oversee the administration of functional behavior assessment and subsequent treatment planning for challenging behavior in our Autism Residential Services units. As the Coordinator of Behavior Services, you will conduct a variety of direct and indirect assessments and develop individualized programs for skill acquisition and/or behavior reduction based on assessment data and the individual's overall treatment goals. You will also be involved in the development, maintenance, and oversight of the data collection systems.
RESPONSIBILITIES INCLUDE:
Utilize evidence-based assessment and direct observation to generate appropriate, meaningful, and measurable treatment plans for clients.
Assess challenging behavior, interpret results, and design interventions using behavior analytic principles.
Set and achieve performance goals with the treatment team and case stakeholders.
Provide comprehensive training to staff members implementing designed programs and plans through instruction, modeling, direct observation, and providing positive/corrective feedback to maintain or improve performance.
Exercise discretion and independent judgement in the management of client services and consultation to the treatment team.
Prepare and review monthly progress reports in which daily data is summarized, visual representations are presented, and further treatment planning occurred.
Write and review clinical reports such as functional behavior assessments, discharge summaries, behavior recommendations, skill acquisition targets and programs, and behavior intervention plans.
Prepare supplemental teaching materials for the purpose of initial and ongoing training related to behavior analytic principles and interventions for new and current staff members as well as materials necessary for client program implementation such as visual supports, checklists, and schedules.
QUALIFICATIONS:
Bachelor's degree required. Minimum enrollment in a Master's degree program in applied behavior analysis, psychology, education or related field preferred
BCBA, COBA preferred.
Sensitivity in relating to persons of varying backgrounds and demonstrate ability to work with diverse groups of people possessing various strengths, aptitudes and abilities.
Ability to perform job responsibilities with a high degree of initiative and independent judgment.
Demonstrated oral and written communication skills and effective interpersonal skills.
BENEFITS AND SALARY:
The Salary for this role is $67,500 per year
At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include:
Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
50% tuition reduction at Case Western Reserve University for the MNO and MSW programs
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care
Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.
Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
Auto-ApplyLTSS Service Coordinator (Case Manager)
Service assistant job in Coshocton, OH
Candidates should live in one of the following counties: Auglaize, Coshocton, Defiance, Gallia, Harrison, Holmes, Jackson, Jefferson, Lawrence, Mercer, Paulding, Pike, Putnam, Ross, Scioto, Tuscawaras, Van Wert, Vinton, Williams Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The MyCare Ohio health plan is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs.
The LTSS Service Coordinator is responsible for managing service coordination for a designated caseload in specialized programs. Collaborate with individuals to lead the Person Centered Planning process, documenting their preferences, needs, and goals. Conduct assessments, create comprehensive Person Centered Support Plans (PCSP), and develop backup plans. Work with Medical Directors and partake in interdisciplinary care rounds to establish a fully integrated care plan. Engage the individual's support network and oversee management of their physical health, behavioral health, and long-term services and supports, adhering to state and federal regulations.
How you will make an impact:
* Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs.
* Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
* Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.
* At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians. Identifies members that would benefit from an alternative level of service or other waiver programs.
* May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.
* Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
* Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).
* Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.
Minimum Requirements:
* Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
* Strong preference for case management experience with older adults or individuals with disabilities.
* BA/BS in Health/Nursing preferred.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Medical Ops & Support (Non-Licensed)
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Nutrition Services Assistant
Service assistant job in Mantua, OH
Job Description
Hattie Larlham is now hiring - Food Service Worker / Dietary Aide / Kitchen Helper
The Food Service Assistant / Dietary Aide is a rewarding role that provides nutrition services for medically fragile children and adults with intellectual and developmental disabilities at our beautiful residential facility in Mantua. A career has never been so rewarding in our family-like, caring work environment.
Openings:
Full-Time, 36 hours per week, 2nd shift: 11:30am - 8:00pm
Part-Time, 32 hours per week, 1st Shift: 5:00am - 1:30pm
Every other weekend and holiday is required
Location: Mantua, OH in northern Portage County, less than 10 minutes from the I-480 exit in Streetsboro.
Duties: The Food Service Assistant / Dietary Aide prepares tube feedings, texturized food, and beverages in an airy, sanitary environment. Dietary Aides are responsible for the service, delivery, and safe storage of food as well as dishwashing / equipment sanitation, and stock rotation. All positions rotate every other weekend and alternate holidays
Apply today to learn more!
Don't panic if you lack experience. We provide paid training for all new employees so you can provide the high-quality care and services we demand for the people we serve.
Rewards and Benefits:
Competitive Rates - Starting rate $15.06 / hr + shift differential, more with experience
Earned Wage Access - Access your earned wages prior to Pay Day!
Bonuses - Earn up to $500 for each friend or family member we hire after you tell them about the great job opportunity you've discovered working at Hattie Larlham.
Paid Training - Learn your role with hands-on position specific training.
Get Recognized - Your hard work will be rewarded with special event meals, gift card drawings, service recognition, awards, and so much more!
Paid Time Off - Work hard and relax. We all need a vacation every now and then and it's pretty cool when we're paid to relax! PTO is available at 24 hours/week and you get six (6) paid holidays when you're full-time.
"Shif-Dif" - Make extra cash when you work 2nd or 3rd shift and on weekends.
Wellness - Health Insurance Eligibility 1st of the Month After Hire (when hired 30 hours or more per week) - multiple Medical Plan Options, Dental, and Vision Plans, Free Life Insurance Policy, Employer Match Retirement Program, Employee Referral Bonus Program, and much more.
Career or Stepping-Stone - With several employees with over 40 years of service, you too just might want to stay here awhile. If you are in college for a career in the medical field, Hattie Larlham is the perfect place to get hands-on experience for your chosen career.
About: Hattie Larlham is a not-for-profit disability service organization providing care and support to over 1,600 children and adults throughout Ohio. Because we believe life is sacred, Hattie Larlham enhances the quality of life for people with intellectual and developmental disabilities and their families through our commitment to comfort, joy and achievement. Our compassionate and dedicated staff focuses on creating a nurturing environment in which individuals have opportunities to learn, have fun, feel safe, loved, and make choices about what happens in their lives.
Powered by ExactHire:184736
Parts and Service Associate
Service assistant job in Akron, OH
TrailersPlus, the largest factory-owned trailer dealership in the United States with over 80 locations, is seeking a Parts and Service assistant for its Akron location. We also manufacture Interstate trailers, the highest quality cargo trailer in the world, and have over 400,000 satisfied customers.
Job Details:
Inspect, service and repair trailers
Install parts and accessories
Receive and process shipments
Maintain facility and grounds
Requirements:
Familiarity with basic tools used for trailer repair is preferred
Forklift Certification Required (company-paid training)
Ability to work in a fast-paced, detail-oriented environment
Ability to be on your feet for a long period of time
Ability to lift up to 50 pounds
Our ideal technician is professional, team-oriented, and shows a service-based mindset for uncompromised customer satisfaction.
Work Hours: Monday - Friday | 8:30am - 5:30pm
Pay Range: $18 to $19 per hour plus bonus and commission
Benefits:
Work/life balance with a 40 hour work week
Comprehensive health, dental, vision, and pet insurance
Life insurance paid by the company
Paid time off, sick pay, and a flexible spending account
Rain Instant Pay: Access up to $1,000 of earned wages before payday
Click Apply Now or navigate to our careers page, ************************************** to start the application process. A member of our HR team will respond quickly to assist all qualified candidates.
TrailersPlus is an equal opportunity employer. To learn more, visit us at trailersplus.com.
Auto-ApplyProgram Assistant, Legal Professions
Service assistant job in Parma, OH
Department: Business Reports To: Associate Dean Business & Legal Professions Recruitment Type: External/Internal Employment Type: Full-Time Support Staff Non-Union Work Schedule: standard hours. M-F 8:30 am - 5:00 pm
Number of Openings: 1
Job Description:
SUMMARY
Serves as an initial contact and information resource for new students and staff as needed, primarily for the Paralegal Studies, Criminal Justice, and Captioning and Court Reporting programs. Manages student online records and facilitates a variety of student processes both online and in person.
ESSENTIAL FUNCTIONS
* Manages the day-to-day front office activities of the program.
* Maintains accurate program data and is responsible for updating student and program records in the database in a timely fashion.
* Serves as primary point of contact for program inquiries and applications.
* Schedules classrooms, facilities, and workshop presenters for assigned campus.
* Assists in the data collection for preparation of program reports.
* Prepares correspondences for emails and marketing purposes.
* Creates the schedule for interview and intake appointments.
* Maintains an efficient program filing system.
* Assist in developing program brochures and other marketing materials to meet the program needs.
* Manages inventory of departmental property, supplies and office equipment and process orders efficiently as needed.
* Greets visitors and prospective participants, responds to requests for information, places and receives phone calls, and handles mail.
* Organizes office bulletin boards and office space.
* Serves as information liaison for staff, faculty, administrators and parents.
* Responsible for the overall coordination and supervision of work study students.
* Contributes to program's bi-weekly and monthly reports.
* Contributes to the course evaluation process for the Paralegal Studies Program.
* Updates program websites as needed, including managing paralegal job opportunities board.
* Performs other duties as assigned.
REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
* Associate's degree in a related field
* Significant related experience may substitute for education.
* Minimum of two years of demonstrated experience in a student-focused role in an educational environment.
* Demonstrated experience making sound decisions that affect a work unit or team.
* Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations.
KNOWLEDGE, SKILLS and ABILITIES
* Possess strong organizational and time-management skills.
* Possess excellent written, verbal and interpersonal communication skills.
* Ability to foster a team environment and work collaboratively.
* Ability to research and analyze issues and develop solutions.
* Ability to manage multiple projects simultaneously in a deadline-driven environment.
* Ability to work accurately with great attention to detail.
* Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships.
* Ability to effectively respond to requests from multiple levels of the College in various departments.
* Demonstrated basic project management skills.
* Demonstrated basic proficiency with Microsoft Outlook, Word, and Excel.
* Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity.
* Ability to develop and maintain relationships with key contacts to enhance workflow and quality.
* Possess basic knowledge of fundamental nursing concepts, practices and procedures and ability to apply in varied situations as it pertains to the departmental focus.
* Possess sensitivity to appropriately respond to the needs of students and the community.
COMPETENCIES
CRITICAL COMPETENCIES
* Service Focus
* Communication
* Quality of Work
VERY IMPORTANT COMPETENCIES
* Adaptability
* Time Utilization
IMPORTANT COMPETENCIES
* Collaboration
* Continuous Improvement
PREFERRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
* Demonstrated higher education experience
KNOWLEDGE, SKILLS and ABILITIES
* Demonstrated proficiency with Ad Astra
* Demonstrated proficiency with the Banner System
* Demonstrated proficiency with the Microsoft Office (Specifically Excel)
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)
* The work is performed in a normal, professional office environment.
* The work area is adequately lit, heated, and ventilated.
* Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying light items such as papers, files, pamphlets, books, etc.
* Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.
Target Starting Salary Range: $35,000 to $40,000
The final offer for the successful candidate is targeted to fall within this range but will be based upon an assessment of internal equity, the unit's available budget, and the candidate's qualifications in relation to the minimum and/or preferred job requirement(s).
Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
Patient Services Representative (Toronto, OH)
Service assistant job in Toronto, OH
UPMC Community Medicine Incorporated is hiring a part-time Patient Services Representative to support Orthopaedic Specialists located at 1800 Franklin Street Specialty Suite Toronto OH 43964. This role will work 7:15AM-4:00PM every Monday with Dr. Hughes and 8:00AM-4:30PM every Wednesday with Dr. Fye (travel to the Moon office on the 1st and 3rd Thursday afternoon for Dr. Thomas Hughes and once a month in the morning on Tuesdays with Dr. Fye will be required)
Responsibilities:
* provide a warm greeting for all patients Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference Collect copayments and any other applicable patient payments at the point of service Confirm and/or update patient registration information at checkout Schedule follow-up appointments within the practice at checkout Schedule or connect patient to resources to schedule for ancillary services at checkout Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Register patients in Biometrics (fingerprint recognition) program and explain benefits Promote MyUPMC patient portal and assist patients in registration when applicable
* Assist patients in education of financial responsibility and connect them to advocacy resources as needed Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations Appropriately distribute / triage phone calls to other areas and / or clinical providers Assist with administrative duties in the office including but not limited to scanning of medical records and faxing*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned.
* Completion of high school graduate or equivalent is required.
* Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred.
* Two years of experience in a medical / billing / fiscal or customer service function is preferred.
* Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred.
Licensure, Certifications, and Clearances:
* Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Parts and Labor Service Associate
Service assistant job in Medina, OH
Job Details Entry OHIO - Medina, OH Full Time None None DayDescription
Service Department Support
Interface with Service Technicians and ensure their Parts and Accessories needs are being met.
Take service technicians' orders for parts and fill them as fast as possible.
Assist service technicians in determining parts & accessories requirements for individual jobs
Update inventory control system and part catalogue
Notify service personnel when special parts or back-ordered parts are received.
Maintain cleanliness of Parts and Accessories Department and keep inventory neatly stacked and orderly.
Customer Service
Provide excellent customer service to all the dealership's customers.
Assist Parts and Services Manager with attaining retail sales and profitability plans in Parts and Accessories.
Develop and share knowledge of all Parts and Accessories merchandise, parts history, and motorcycle service.
Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
Handle telephone transactions quickly and courteously.
Point out any sales, specials, new merchandise and offer additional product that compliments the purchase
Assist customers with determination of Parts and Accessories requirements and research merchandise in catalogues
Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
Clean and Efficient Parts and Accessories Environment
Receive and process parts from distributors, check merchandise received against purchase invoice, and prepare product for showroom floor.
Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)
Ensure merchandise displays are stocked, clean, and appealing to customers
Maintain updated customer mailing lists
Become familiar and efficient with all phases of the computer system required for P&A management.
Other Duties
As assigned
Qualifications
Must have the ability to get along with a broad customer base.
Knowledge and experience with servicing Harley-Davidson motorcycles, and other products sold by the dealership or the demonstrated ability to quickly learn them
Experience with Point-of-Sale and computerized inventory systems or the ability to quickly learn.
Knowledge of motorcycle front end, suspension, and engine components and the commitment to continually develop knowledge
Ability to look up parts and quote prices for parts using proper catalogue for particular motorcycle.
Service Lane Assistant
Service assistant job in Akron, OH
Job Description
Service Valet
Summit Toyota has an outstanding opportunity for a results-focused Service Valet. The Service Valet will park and retrieve service clients' cars in a friendly and professional manner.
Job Responsibilities
Greets clients/ Escorts client to appropriate member
Parks cars in designated areas
Retrieves cars for clients
Finds and installs license plates
Replaces vehicle bulbs
Notifies Assistant Service Manager or Estimator if client is waiting
Keeps service drive free of vehicles
Maintains strict adherence to dealership policy on client vehicle care and operation
Help clients transfer luggage or packages between cars
Assists techs in moving inoperable vehicles
Alerts Manager to any damage to clients' vehicles
Assists with housekeeping on the service drive keeping it clean and clear of debris
Attends department meetings
Requirements
No prior experience necessary.
Certificates, Licenses, Registrations (Including Driver's License)
Operator Driver's License (must be insurable).
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to use hands to finger, handle, or feel and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Health Insurance
Dental Insurance
Life Insurance
Paid Vacation
Paid Holidays
401(K)
About Our Dealership
At Summit Toyota we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Summit Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
LTSS Service Coordinator - Clinician (LSW, LCSW, LPN)
Service assistant job in Akron, OH
LTSS Service Coordinator - Clinician (Case Manager) Hiring statewide across Ohio Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The MyCare Ohio health plan is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs.
The LTSS Service Coordinator-Clinician is responsible for working under the direction/supervision of an RN, with overall responsibility for the member's case. As required by applicable state law and contract, the Clinician contributes to the LTSS care coordination process by performing activities within the scope of licensure including, for example, assisting the responsible RN with telephonic or face-to-face assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.
How you will make an impact:
* Assists responsible RN in identifying members for high risk complications. Obtains clinical data as directed by the responsible RN.
* Assists the responsible RN in identifying members that would benefit from an alternative level of care or other waiver programs.
* Provides all information collected to the responsible RN, who verifies and interprets the information, conducts additional assessments, as necessary, and develops, monitors, evaluates, and revises the member's care plan to meet the member's needs.
* Participates in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities as directed by responsible RN, and in conjunction with the RN, member and the health care team, to ensure cost effective and efficient utilization of health benefits.
* Decision making skills will be based upon the current needs of the member and require an understanding of disease processes and terminology and the application of clinical guidelines but do not require nursing judgment.
Minimum Requirements:
* Requires an LPN/LVN, LSW, LCSW, or LMSW or license other than RN in accordance with applicable state law and Nursing Diploma or AS in Nursing or a related field and minimum of 2 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role; or any combination of education and experience, which would provide an equivalent background.
* Current, unrestricted LPN/LVN, LSW, LCSW, LMSW or license other than RN (as allowed by state law) in applicable state(s) required.
Preferred Skills, Capabilities and Experiences:
* Strong preference for case management experience with older adults or individuals with disabilities.
* BA/BS in Health/Nursing preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyMedical Services Assistant
Service assistant job in Wooster, OH
OneEighty, a private, non-profit organization that provides comprehensive addiction, domestic violence, mental health and behavior health services in and around Holmes and Wayne Counties is seeking to hire a full-time Medical Assistant who will work to assure that OneEighty clients receive integrated physical and behavioral healthcare services that enhance their overall health and recovery from addiction.
Essential Tasks, Duties and Responsibilities:
The Medical Assistant provides medical somatic services and the clinical oversight to ensure optimal clinical outcomes for clients using principles consistent with OneEighty philosophy.
The Medical Assistant maintains a professional demeanor and adheres to ethical, moral, legal and clinical practice standards established by professional organizations and governing entities.
The Medical Assistant fosters a positive and professional image of OneEighty in the community.
The Medical Assistant promotes a team approach and a positive working environment at OneEighty.
Acts as a liaison for OneEighty with contracted Doctors and Addictionologist for Medicated Assisted Treatment clients.
Assures that TB Testing, Hepatitis B vaccinations are provided to all staff as assigned by Human Resources. Trains all staff on administering Narcan.
-Attends all staff meeting and trainings as required.
-Gets along with others and works as a team.
-Any other duties as assigned.
Knowledge, Skills & Abilities:
High school Diploma or equivalent, required. Certified Medical Assistant required. Knowledge of substance abuse and addiction treatment preferred.
May not currently receive clinical services at OneEighty.
If in recovery must have two years of continuous sobriety.
Must have a valid Ohio Driver License and maintain a driving record that allows the individual to be insurable with the insurance company providing OneEighty's vehicle insurance. Local travel may be required.
Must be certified in CPR and First Aid.
Must submit to yearly TB Testing.
Must be trained in administering Narcan.
Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards.
Ability to use a computer; proficiency in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, Teams. Experience with Electronic Health Record preferred.
Strong organizational abilities and attention to detail. Communication proficiency.
Ability to multitask. Outstanding client focus skills. Ability to remain calm and professional.
Work Schedule and Benefits:
Full-time, Nonexempt, hourly. 40 hours per week, anytime between 8:00am-9:00pm (flexibility required). Benefits include: generous paid time off, holiday pay, 401(k) pension, health/dental/vision insurance, flexible spending and more!
Pay Range: Commensurate with education, certification and experience, available upon request
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required.
Any offer of employment will be based on the outcome of a background check and the ability to pass a drug screening prior to employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, protected veteran status or any other characteristic protected by law. OneEighty is an Equal Opportunity Employer.
Auto-ApplyDining Services Assistant- Chapel Hill Community
Service assistant job in Canal Fulton, OH
Community Name:
Chapel Hill Community
Our Dining Services Assistants are an important link in our care team. A link that makes all the difference in our resident's world.
Come make a difference in their lives; you are needed and you are valued.
At United Church Homes our careers go beyond a calling! UCH has a history of strong servant leadership, an inclusive and progressive culture with a focus on a positive and fun staff experience that is meaningful for everyone. We are dedicated to our Mission and it is in full motion at United Church Homes every day. Our compensation and benefits lead the profession with Medical, Dental, Vision, Paid time off, (bank with roll over), Tuition/loan reimbursement, Employee discount program, (including Verizon), Scholarship program for staff and dependents, Retirement savings account with company match, Flexible spending account, Dependent care spending account, Supplemental Insurance: STD, LTC, Accident, Life Insurance (Employer paid & Supplemental) Pet Insurance and DAILYPAY!
We are United Church Homes. Are You?
We are always looking for the next member of our team.Join UCH.
United Church Homes' inclusive culture welcomes and values a diverse workforce because it makes us stronger.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyFiscal Services Support Specialist- Cuyahoga Falls
Service assistant job in Cuyahoga Falls, OH
Under the direction of the Executive Director, the Fiscal Services Support Specialist is responsible for the delivery of fiscal operations support services to educational entities associated with the NEOnet consortium. This job has a FLSA status of Non-Exempt.
MAJOR RESPONSIBILITIES:
Maintain and enhance an understanding of the current fiscal software.
Provide rapid detection and solution to the current fiscal software application inquiries and effective means of ‘trouble-shooting' user questions, concerns and needs.
Assist, plan and deliver training for users on the current fiscal software.
Maintain and enhance a working knowledge of other software packages outside the respective software package of concentration.
Act as primary contact between school district personnel and NEOnet regarding related questions and issues.
Keep users notified of changes and/or updates to the current student software applications and supporting software modules.
Plan, write and distribute documentation as necessary to provide effective professional development, training and support for users.
Assist in developing various software procedures as needed by NEOnet and school district personnel.
Escalates and manages incidents with state support agency.
Assist Fiscal Team in meeting member district special project fiscal software needs including but not limited to; payroll processing, W2/1099 preparation, 5 Year Forecast submission, salary notice/mid-year contract change assistance, monthly, quarterly and annual financial statement balancing, and EMIS/Staff data work.
Provide second tier software support and training to Fiscal Services Support Liaisons.
Maintain and enhance an understanding of current fiscal software operating system and file structure.
Maintain and enhance fulfill user defined reports and data requests.
Maintain a working knowledge of related third party fiscal software programs and applications.
Perform other duties as assigned by the Executive Director.
REQUIRED QUALIFICATIONS:
Ability to read and understand software documentation, to develop instructional materials as needed, to conduct training programs in the use of software applications.
Ability to work cooperatively and harmoniously with many individuals of varying backgrounds and to handle information professionally and confidentially.
Ability to organize tasks into a logical and purposeful sequence.
Provide problem-solving initiative; cultivate resources available from other OECN sites, the Ohio Department of Education and associated commercial vendors.
Familiarity with various computer systems and ability to use associated computer equipment.
Ability to communicate with other employees and train others in the use of computer equipment.
DESIRED QUALIFICATIONS:
Minimum two-year college degree or equivalent business experience.
3 or more years of experience with fiscal software and related third party software.
Proficient knowledge of spreadsheet, word processing software and operating systems.
Ability to use software tools to perform needed tasks effectively.
Familiarity with professional development organizations, attendance at FAAST meetings and OEDSA conference.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language skills: Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from staff members and clients, regulatory agencies, or members of the business community. Ability to write reports. Ability to effectively present information to top management, public groups, and/or boards of directors.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Physical Demands: While performing the duties of this job, the employee is required to sit, stand, walk, and use hands to finger, handle or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms, talk, or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl, taste and smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee may occasionally be expected to move and/or lift 100 pounds or move but may obtain assistance or use equipment and carts to facilitate these tasks. Specific vision abilities by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work Environment: While performing the duties of this job, the employee frequently works near moving, mechanical parts and is frequently exposed to fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate to occasionally loud.
The employee shall remain free of any alcohol or nonprescribed controlled substance abuse in the workplace throughout his/her employment in the Council.
Admissions Coordinator and Student Services Assistant
Service assistant job in Strongsville, OH
Job DescriptionDescription:
The Student Services and Admission Team Coordinator will lead the organization in attracting, retaining, and developing applicants to the Brown Aveda Institute. Responsible for the duties assigned to Student Services that help assist the student while in school. Assists the Manager of Admissions and Placement in meeting business goals in compliance with all standards set forth by the Ohio State Board of Cosmetology, NACCAS, and Brown Aveda Institute.
Essential Duties and Responsibilities
-First line of contact for prospective students - Assist with contacting student leads via phone, text, email, and setting up interview appointments.
- Assists the Manager of Admissions with prospects; conducts informational interviews and gives Institute tours. Schedule appointments and conduct contract signings for new enrollments or re-enrollments.·
-Ensures ADA students' needs are met through face-to-face conversations and ensures proper documentation is provided.
-Responsible for negotiations and discussions with students regarding withdrawal, transfers, and leaves of absence.
-Tracks weekly timesheets and runs weekly attendance.
-Educates students regarding school policies, including our SAP policy and the importance of attendance and satisfactory scores.
-Participates in College Fair and High School Visits
-Assists with organizing school events such as Career Fairs, Meet & Greet events, Graduation Celebrations, Annual Scholarship contest, and other school-related events
-Responsible for auditing and inputting all new student files into the student tracking system .
-Process graduate paperwork and -Ensure they are registered for their state board licensure exam
-Perform other duties as assigned
Requirements:
minimum qualifications:
High school diploma 2-4 years of previous admissions experience or post-secondary school recruiting preferred.
Previous experience in the cosmetology industry is a plus.
Exceptional verbal and written skills.
Strong organizational skills.
Flexible schedule and willingness to work evenings and weekends, when needed
4:00-6:30 PM Dining Services Aide
Service assistant job in Orrville, OH
Dining service aide is responsible for assistance and set-up in the dining room. Responsible to adhering to all health code regulations.
Supervisory Responsibilities:
None
Duties/Responsibilities:
Assist with pick-up of trays as needed
Assist in the clean up of dining room, washing, sanitizing of tables, sweeping, and resetting of the dining room
Gather soiled kitchen laundry, wash, dry, and put away
Assist seating residents at evening meal and pouring of hot beverages
Assist serving evening meal
Assist with sweeping and mopping of kitchen
Trash removal and any cleaning within the kitchen
Willingness to cross-train and assist where needed
The employee is required to maintain all HIPAA information in confidentiality
Required Skills/Abilities:
Ability to multi-task
Strong communication skills
Strong time management skills
Education/Experience:
High school diploma or equivalent
ServSafe certification
Experience in food service
Physical Requirements:
Ability to walk, stand, bend for long periods of time
Ability to lift a maximum of 50 pounds
Ability to go up and down stairs
Service Coordinator
Service assistant job in Beachwood, OH
Take the next step in your career as a Service Coordinator with a supportive team, room for career growth, and comprehensive benefits!
Ashton Solutions is a fast-growing MSP (tech support company) servicing businesses across the Northeastern Ohio Region. We are looking for a Service Coordinator to become a part of our collaborative team. You'll ensure that service requests received are dispatched, scheduled and followed up on in a manner that adheres to Ashton Solutions' industry-leading SLA and service delivery standards. This is an on-site role in Beachwood, Ohio.
We'll Provide:
Retirement plan, health insurance benefits, paid time off
Friendly, people-focused management and technical mentors
Strong core values within a tight-knit team
Salary of $45,000-55,000 based on experience
What You'll Do:
Manage system monitor alerts and end-user service requests to ensure courteous, timely, and effective resolution of service issues, according to respective Service Level Agreements (SLA)
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue
Build rapport and elicit problem details from help desk customers
Identify priority and urgency of issues and ensure they are addressed by the service team accordingly
Assist with managing engineering staff schedules for maximum utilization and efficiency
Assist with the coordination for setup and installation of new and existing equipment, hardware, and software upgrades.
Facilitate service request handling and escalation policies and procedures.
Skills You'll Need:
Strong interpersonal skills, positive mentality, and ability to change tasks rapidly-as a service business, we expect the unexpected to disrupt our plans
Confidence and commitment to top-tier customer service in a fast-paced environment
Ability to stay organized and follow tasks through to completion with accuracy
Willingness and ability to learn new applications and skills
Office 365 experience
Knowledge of basic computer use, including PCs, printers, and network components
Ability to present ideas in user-friendly language to non-technical staff and end users
Familiarity with Managed Service Provider (MSP) software tools such as HaloPSA, ConnectWise, etc. is a plus
Ready to apply?
Quick apply with your resume
OR
Get a head start on the application process through our online portal here:
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Auto-ApplyIndustrial Automation Services Coordinator
Service assistant job in Solon, OH
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
it's We are looking for a Services Coordinator to join our Rexel team in Solon, OH!
Summary:
The Automation Services Coordinator is responsible for managing low-complexity services projects by generating quotations, placing orders, handling customer material, coordinating logistics, tracking shipments and billing the customer correctly. Act as a liaison between the customer(s), supplier(s) and internal stakeholders as required throughout projects, providing clear and timely communications. Customers' key day-to-day contact for certain portions of the Industrial Services offer, which may include, but is not limited to, Remanufacturing/ Repairs, Field Labor engagements, Training and Contracts.
What You'll Do:
Create quotes for customer inquiries received by telephone, e-mail and fax for Rexel Industrial services. Converts quotes to orders as needed
Create purchase orders for buy/ resell and services and process with Rockwell Automation
Support outside sales personnel and product managers for Rockwell Automation services
Process Rexel Industrial services quotations and provide continuous follow up throughout the completion of the customer's purchasing cycle
Provide pre-sale and post-sale support for different types of Rexel and supplier support contracts
Provide support as needed for in-person fee based training classes, including coordination of class schedules, marketing, and class logistics
Achieve and maintain technical capabilities at required levels, attend customer seminars, schools and special promotions and participates in sales meetings, vendor seminars and training schools to enhance and maintain personal and product knowledge
Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
Equivalent experience in the industry with a strong sales background will be given serious consideration
Experience in Inside Sales, Customer Service, Warehouse
High School or GED - Required
Other - Preferred
Two-year technical degree or more preferred
Knowledge, Skills & Abilities
Customer oriented and motivated with excellent communication, organization, and problem-solving skills
Ability to prioritize and manage multiple tasks and deadlines
Strong leadership and organizational skills
Excellent negotiation skills, interpersonal skills and ability to drive decisions with influence
Knowledge of the Services offer is essential
Ability to exhibit a positive, friendly and helpful attitude with customers and to be sensitive to their needs
Able to meet deadlines
Excellent attendance record required
Able to work overtime as needed
Additional Information
Physical Demands:
Sit: Must be able to remain in a stationary position - Constantly - at least 51%
Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
Up to 10 pounds - Occasionally - up to 20%
Up to 25 pounds - Occasionally - up to 20%
Up to 50 pounds - Occasionally - up to 20%
Working Environment:
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20%
Handles or works with potentially dangerous equipment - Occasionally - up to 20%
Travels to offsite locations - Occasionally - up to 20%
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Our Benefits Include:
Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
PSM Coordinator
Service assistant job in Massillon, OH
Competitive Health, Vision, and Dental benefits
Company match 401(k) Plan
Company-paid Short Term Disability benefits.
PTO is pro-rated based upon start date
Yearly hourly rate increases
Pay
The starting hourly wage for this role is $28.50/hr
Work Schedule
1st Shift, 5/6:00am - 2/3:00pm Monday through Friday
OT and occasional travel as needed
Job Overview
The Kraft Heinz Company is currently seeking a talented PSM Coordinator to maintain the facility Process Safety Management (PSM) program in accordance with Kraft Heinz Corporate Kraft Heinz Ammonia Refrigeration Management (ARM's) program.
Job Description:
Own the Management of Change (MOC) process.
Participate in a 3 year PSM Compliance Audit at another facility at least once every three years.
Attend the annual Kraft Heinz Ammonia Safety & Best Practices Workshop. Network with the Kraft Heinz PSM Team to remain aligned, up to date on information, and current on the direction being shared across all Kraft Heinz ammonia refrigeration facilities.
Ensure PSM program is audit-ready and maintain monthly team meetings and documentation
Develop and update maintenance and operating procedures for ammonia equipment
Assist with environmental issues related to the Ammonia Refrigeration System
Provide PSM leadership and training to Refrigeration Operators
Coordinate associated ammonia best practices across the plant and facilitate continuous improvement in the Utility group. Participate in monthly Corporate PSM Coordinator conference calls.
Minimum Qualifications:
5+ years of experience with ammonia refrigeration systems and PSM requirements
Familiarity with Word, Excel, and AutoCAD (helpful)
Organizational skills and working knowledge of refrigeration and maintenance systems
About Us
Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We're on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.
Around the world, our people are connected by a culture of ownership, agility, and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet! We're proud of where we've been - and even more thrilled about where we're headed - as we nourish the world and lead the future of food.
Why Us
We grow our people to grow our business. We champion great people who bring ambition, curiosity, and commitment to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures - as we work together to lead the future of food.
Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and cultivating strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we're growing something great here at Kraft Heinz.
Consideration will be given to individual qualifications and seniority in making final selection among applicants for this job. Applicants must be willing to work any shift, weekends and holidays, maintain work area in an orderly and sanitary condition, perform any and all duties assigned, and perform all duties in compliance with Federal, State and local codes and laws, plant rules and practices of safety, conduct, sanitation, good housekeeping and quality.
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact ********************
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Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training
Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial - 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Massillon - Hourly
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact ***********************.
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