Service assistant jobs in Glen Burnie, MD

Responsibilities Provide administrative support for the Tuition Assistance and Continuing Education program The candidate will be spending an extensive amount of time on the phone registering and enrolling students, as well as providing additional administrative support to the Organization and students (sending confirmation letters to students and student rosters to teachers, coordinating registration materials, evaluations etc.). Process applications, notifying students of their selection, collecting and tracking required documents, keeping a record of student's progress and providing member service for student's in person, on the phone, or via email Provide customer service and answer a high volume of calls to enroll and register students, answer program related questions, assist with recruitment and marketing, and understanding all facets of program offerings Compose and send confirmation letters to students, student rosters to teachers, coordinate registration materials, and evaluations to ensure the smooth operation of the training initiatives Obtain missing documents and manage paperwork flow and communicate course outcomes to mandatory partners Provide support for successful program implementation and functioning Qualifications High School Diploma or GED required; some College or Degree preferred Minimum three (3) years administrative experience required, preferably in training, finance, adult education or tuition assistance environment Bilingual preferred, Spanish, Haitian Creole, Mandarin/Cantonese Must have great working knowledge of Microsoft Office Suite Strong administrative skills with excellent attention to detail; ability to facilitate multiple activities Strong verbal and written communication skills; ability to work both independently and as a team player EXCELLENT customer service skills and ability to maintain a pleasant attitude and provide excellent service Excellent organizational skills with ability to work under deadline pressure Ability to work flexible hours including evenings and weekends as needed

About the Role: As the Director of Women's & Infants Services, you will provide strategic and operational leadership across all departments within the WIS service line. You'll ensure high-quality nursing care, spearhead program development, and align initiatives with our hospital's mission and strategic plan. Key responsibilities include overseeing daily operations, fiscal management, performance improvement, and leading recruitment and professional development for our exceptional nursing staff. What You'll Bring: A Bachelor's Degree in Nursing is required, along with a Master's Degree in Nursing or a healthcare-related field. A valid RN license in the District of Columbia. 5-7 years of progressively responsible nursing administration experience. Strong knowledge of healthcare information systems. Proven experience in project development and implementation. Current CPR Certification. At Sibley Memorial Hospital, we pride ourselves on our commitment to delivering exceptional care in a community-focused environment. As a Director, you'll serve as a vital ambassador for our mission, fostering relationships both within our hospital and the wider community.

As part of the University of Maryland School of Medicine's Heart Failure program expansion, the Department of Medicine is actively recruiting a full-time faculty member to help continue to grow our extensive clinical programs in heart failure, cardiac transplantation, and mechanical circulatory support, as well as to contribute to the scientific mission of the University. The Advanced Heart Failure, Mechanical Circulatory Support and Heart Transplant cardiologist will provide clinical cardiology services in both the inpatient and outpatient settings and will be in the donor call pool, taking UNOS heart donor call for potential matches of donor hearts to existing UMMC heart transplant candidates. It is expected that the candidate, with mentorship, will develop a research portfolio with extramural funding. The advanced heart failure section is nationally known with an excellent track record in cutting edge mechanical circulatory support, heart transplant and in advanced heart failure. The University of Maryland Division of Cardiovascular and Maryland Heart Center are home to some of the brightest minds in the world in medical and surgical management of heart failure. The heart failure program is nationally recognized with an extended patient referral base. This position requires an MD degree from a recognized accredited university (or foreign equivalent) and must be eligible for an unrestricted Maryland medical license. The individual we seek will have fellowship training in advanced heart failure. Expected faculty rank is Assistant Professor or higher, however, final rank, tenure status, and salary will be commensurate with the selected candidate's qualifications and experience. Expected salary range for Assistant Professors is $223,754 (min) and $461,371 (max). The referenced salary range reflects base pay, which is based on faculty rank and years in rank. This salary range does not include all components of the departmental faculty compensation program or pay from participation in departmental variable compensation programs. Therefore, the actual compensation paid to the selected candidate may vary from the salary range stated herein. For more information, please contact the hiring department. The referenced salary range represents the minimum and maximum salaries for this position and is based on the University of Maryland School of Medicine's good faith belief at the time of posting. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered to the selected candidate may vary and will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, internal equity, market conditions, education/training and other factors, as reasonably determined by the University. UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. This position participates in a retirement program that must be selected and is effective on your date of hire. Faculty receive a generous leave package that includes over 4 weeks of vacation accrued each year, paid holidays, personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school. You are also invited to view the Department of Medicine benefits for full-time faculty members. Qualified candidates should apply online at the following link: ********************************************************************** When applying, please provide a CV and cover letter with the names and contact information of three references. Though not required, you are also invited to include a perspective statement on equity, diversity, inclusion, and civility. UMB is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. We value diversity and how it enriches our academic and scientific community and strive toward cultivating an inclusive environment that supports all employees. If you need a reasonable accommodation for a disability, for any part of the recruitment process, please contact us at ******************** and let us know the nature of your request and your contact information. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For additional questions after application, please email *********************************

Holder Construction, an Atlanta-based commercial construction company with operations throughout the United States, is seeking a highly motivated MEP Coordinator to join our Washington D.C team. Primary Responsibilities Controls/power monitoring coordination including RFIs, submittals, graphics, testing, and checkout. CX lead, including CX schedule ownership, issue tracking and closure, CX checklist readiness reviews, and overall CX communication with client, engineer, and CX provider. Responsible for the specific mechanical and electrical construction needs of Aviation facilities (e.g., Airports) and other related construction projects. This position will supervise all Mechanical, Electrical, and Special Systems Trade contractors and vendors involved in the project. Coordinate all Mechanical, Electrical, and Special Systems schedules, budgets, reports, and documentation from pre-construction through close-out. Requirements For This Position Include 5+ years. commercial construction experience with large sophisticated mechanical and electrical systems. Position requires extensive experience managing the construction of aviation projects and complex electrical and mechanical infrastructure projects. Candidate must have experience in developing project scopes and schedules, coordinating change orders and RFIs, managing and tracking project budgets, and cost control. Strong experience managing professional relationships with owner's representatives, architects, engineers, and clients while supervising trade partners and vendors is a priority.

Ultimate Staffing is seeking compassionate and service-oriented Administrative Counselors to join our client's dedicated team in Montgomery County, Maryland. This role is pivotal in supporting families during one of the most significant moments in their lives by guiding them through the process of arranging burial services. The Administrative Counselor will work closely with families to ensure all aspects of cemetery arrangements are handled with care, dignity, and professionalism. Hours are 8am-4:30pm with alternating Saturdays. Key Responsibilities: Serve as the primary point of contact for families to provide guidance on burial arrangements, ensuring all needs and wishes are met with empathy and attention to detail. Coordinate all administrative aspects of burial services, including the preparation of contracts, scheduling of services, and completion of necessary documentation. Educate families on available burial options, including plots, memorials, and additional services, while maintaining sensitivity to their emotional and financial needs. Liaise with funeral homes, religious organizations, and other service providers to ensure seamless coordination of services. Maintain accurate records and ensure compliance with all legal and regulatory requirements. Provide ongoing support to families before, during, and after services, addressing any questions or concerns with compassion and professionalism. Collaborate with cemetery grounds and operations teams to ensure timely and respectful preparation of burial sites. Assist families with pre-need planning, offering guidance on future burial arrangements. Contribute to creating a welcoming and supportive environment for all visitors. Qualifications: High school diploma or equivalent 2+ years of experience in administrative support and customer service ideally in a highly service-oriented environment. Exceptional interpersonal and communication skills with the ability to provide comfort and reassurance during difficult times. Strong organizational skills and attention to detail. Ability to manage multiple tasks with sensitivity and discretion. Experience in Microsoft Office Suite and database management. Knowledge of burial processes and regulations (preferred but not required; training will be provided). Must have a valid driver's license. Why Join Them? This position offers an opportunity to provide meaningful service to families at a critical time in their lives. You will become part of a supportive team that values empathy, professionalism, and dedication to the community. Comprehensive training and ongoing professional development will be provided. If you are seeking a career where you can make a difference, we invite you to apply for this rewarding role. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

The Choice is managing an exciting direct hire search for our client, a highly-regarded membership and policy-focused organization that recognizes accomplished leaders in nursing. This is a new position to help support the busy membership division. Salary: $57,000 In office schedule: 2 days a week or 8 days a month. Wednesdays in office required, with other in-office days likely on Tuesdays or Thursdays. The office is located in downtown DC. Qualifications: Bachelor's degree preferred Previous professional office experience (at least 1 year through internships, volunteer work, or professional positions) Previous experience using a membership database/CRM would be a large plus. Friendly, highly organized, customer service-minded, and excellent communicator are a must A professional and/or personal interest in healthcare policy, nursing, public health, etc is strongly preferred Job Duties will include: Membership and Project Management: Support the Senior Membership and Project Manager in operating the annual dues, application, election process, and nomination cycles by responding to member inquiries, processing payments, applications, and providing customer support. Tracks membership data and prepares reports Supports customer service by answering the organization's phone line Responds to inquiries email inquiries; monitors contact forms submitted through the website Makes necessary updates to the membership database Provides administrative support to the Senior Membership and Project Manager committee portfolio, including scheduling meetings, maintaining rosters, drafting agendas, meeting minutes, and general logistical correspondence with committee members as needed. Support members with customer service needs related to navigating the website and technology (ie logging into membership profiles and using the engagement platforms, etc) Communications and Marketing: Supports the development and distribution of the organization's internal and external communications including digital, print, and social media content, including creating graphics, and writing copy. Tracks content updates for the organization's website and makes updates in coordination with the Senior Communications and Outreach Manager Analyzes website traffic, social media, and email traffic and trends to prepare reportsfor the and support preparation of organizational monthly/quarterly dashboard as needed. Provides administrative support to the Senior Communications and Outreach Manager committee portfolio, including scheduling meetings, maintaining rosters, drafting agendas, meeting minutes, and general logistical correspondence with committee members. Process, post, and distribute advertisements and job postings for the organization.

Responsibilities: Assist in tracking differences between orders, deliveries, and invoices using established tools and procedures. Help maintain accurate records of all materials delivered to the site, working closely with the production team. Enter and verify cost information in the SAP system as directed. Support the identification and reporting of discrepancies between invoices and order details (such as quantity or price). Communicate regularly with operational staff, finance team members, and suppliers as required. Assist in processing invoices, credit notes, and rebates after confirmation with the production team. Work with the supply chain team to help resolve any differences due to supplier errors. Support problem-solving activities with guidance from procurement, cost controllers, and supply chain staff. Help ensure suppliers are paid on time by completing assigned tasks promptly. Required Skills Essential: Rigorous and detail-oriented Good organizational skills to meet key deadlines Ability to maintain positive relationships with all stakeholders Strong cross-functional communication skills Good knowledge of Excel Desirable: Financial accounting background Familiarity with SAP Experience in construction projects

Why You Want to Work Here: This role is ideal for a detail-oriented, proactive professional looking to support office operations in a dynamic environment. You will help keep the office running smoothly by managing administrative and event-related tasks. Responsibilities of the Office Assistant: Maintain organization and cleanliness of shared spaces, including the copy room, kitchen, conference rooms, and common work areas Coordinate with building management for cleaning, repairs, and maintenance Assist with scheduling meetings and managing calendars Organize and maintain both physical and digital records Monitor and order office and kitchen supplies as needed Operate office equipment such as printers, copiers, scanners, and network systems Greet and assist guests upon arrival Assign and track employee access cards and key fobs Provide support for staff meetings, mail/package distribution, and general office upkeep Assist in the coordination and preparation of office events, including setting up and cleaning conference rooms and kitchen areas Ship materials, swag, and signage with attention to detail to ensure accuracy Provide in-house printing support as needed Attend and support all DC-based events in person Occasionally assist with non-DC events as required Qualifications of the Office Assistant: College degree preferred but not required Clear, professional communication (written and verbal) Proficient in Outlook, Word, Excel, Slack, Dropbox, and Zoom Proactive and willing to take on diverse responsibilities Discreet with sensitive information; maintains confidentiality Highly organized with keen attention to detail Self-sufficient, dependable, and follows through on tasks Punctual, reliable, and team-oriented

Are you passionate about delivering exceptional service and making a real difference in the lives of pets and their families? Join East End Veterinary Center 's Emergency team located in Riverhead, NY as a Veterinary Triage Coordinator ( Client Liaison) - where compassion meets coordination. Compensation: $22 - $25 based on knowledge & experience Schedule: Four 10-hour shifts (3 week days and one weekend) What You'll Do: As the face of EEVC, you'll provide concierge-level support for clients navigating emergency visits. You'll be a vital link between our client service and clinical teams, ensuring a seamless, compassionate experience. Daily responsibilities include: Delivering warm, knowledgeable customer service in person and over the phone Professionally documenting medical records Assisting with estimates and invoices in collaboration with DVMs Triage support and patient assessment upon arrival Coordinating multiple priorities in high-stakes situations Providing basic animal restraint and veterinary assistance What You Can Expect: At EEVC, we believe in taking care of you so you can provide the best care for our beloved pets. We value your well-being: Enjoy flexible leave policies, mental health awareness support, and a unique team-oriented work culture that promotes happiness and health in body, mind, and spirit. We value your professional growth: We are committed to mentoring our team to help you reach your full potential. We have a friendly/inclusive culture: Step into an environment where mutual respect and kindness thrive. You'll work in a stimulating, high-volume environment alongside colleagues who are eager to share their expertise . What We're Looking For: 1 year of veterinary experience required (CSR or VA); triage experience strongly preferred. High school diploma or equivalent A calm, caring demeanor and strong multitasking abilities Someone who thrives in a fast-paced, emotionally rewarding environment Basic veterinary knowledge is a plus! Fluent English skills (speaking & reading) are required for the role. Why Choose EEVC? At EEVC, we value autonomy - we believe in empowering our team members to take ownership of their work and make meaningful contributions. From day one, our onboarding process sets you up for success . You'll receive continued support throughout your training as you navigate your role. Our monthly team introductions provide a unique opportunity to connect with your colleagues in a class setting, fostering a sense of camaraderie and community from the outset. While we strive for a welcoming and inclusive atmosphere , we are committed to ensuring that everyone feels respected and valued . We encourage initiative and support your professional growth every step of the way. Our structured career path program helps you chart your course within the company. Whether you aspire to transition to a different department or advance in your current role, we're here to help you achieve your goals . We're excited to welcome individuals who are passionate about making a difference in the lives of animals and their owners. Full-time Benefits Include: CE Allowance Uniform Allowance Paid Time Off RECOVER Training Holidays = 1.5x pay! Medical/Dental/Vision Short & Long-Term Disability Life Insurance 401k with employer match Employee Pet Discount Access to VetBloom for RACE-approved continuing education and training Access to VetGirl Subscription Partnership with Penn Foster Veterinary Technology program, including scholarships License application and renewal reimbursement for LVTs. VTS Support One-time VTNE Reimbursement Fully stocked kitchen with snacks and beverages Employee Pet Area - We have plenty of space for you to bring your own pets to work! Ready to be the calm in the chaos and the kind voice that makes all the difference? Apply today and join our incredible team at EEVC!For more information about our hospital, please visit . PM19 Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. RVT, Registered Veterinary Tags: RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse Powered by JazzHR Compensation details: 22-25 Hourly Wage PIb19cb058b6fe-30***********2

We are seeking a highly organized, task-oriented and future-thinking Membership Services Assist to join our dynamic membership team. The Membership Services Assistant supports the association's volunteer committee members by planning and executing the meeting schedule, creating and organizing meeting materials, and answering member inquiries. Also, the Membership Services Assistant provides administrative, logistical, and technological assistance for C-Suite leaders, member engagement functions, board of directors' activities, meetings, events, and webinars. This is an excellent opportunity for an individual who loves to plan and organize, manage projects with detailed subtasks, and apply lessons learned from annual recurring key volunteer activities. The Membership Services Assistant enjoys a hybrid schedule, coming to the office two days per week and as needed for internal and external meetings, events, or general administrative coverage. The projected salary range for the Membership Services Assistant is $55,000-$62,000 per year. PRINCIPAL DUTIES AND RESPONSIBILITIES OF THE MEMBERSHIP SERVICES ASSISTANT*: *below is a summary, not an inclusive list of all responsibilities Member Support Assure current and accurate data in the Association Management System regarding all board members, committee members, and member CEOs. Develop and maintain annual committee meeting schedule; manage meeting invitations and RSVPs. Coordinate multiple schedules, prioritized requests, and correspondence on behalf of senior leadership to support board and committee volunteer projects. Prepare and disseminate agendas and supporting materials; synthesize committee discussions, prepare, and disseminate minutes of each meeting; handle sensitive information with discretion. General Administrative Support Perform membership data entry and maintenance, including individual records, company records, dues contacts, and other routine database updates. Provide administrative support to the member services team, including but not limited to: expense reports, document preparation, and dissemination. Support association interest groups: manage all scheduling and communications with the group leadership and participants and assist members with accessing calls, as needed. Coordinate large mailings for membership recruitment, retention, and dues billing. As a member of the association Admin team, serve as back up to Office Coordinator as needed. Meetings and Events Provide administrative support to the meetings and events team, including but not limited to: complex calendaring, materials production, and SharePoint organization and upkeep. Input and ensure current and accurate data in the association's membership database related to events. Schedule and coordinate planning meetings and conference calls. Support logistics for in-person events, including coordinating materials production, printing, collating, and shipment.

Job Description Security Clearance: Must be able to obtain a Public Trust Clearance Job Type: Full-Time Target Salary Range*: $67,000 - $82,000. *This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary Position Overview: Strong knowledge of Mainframe environment including CICS, DB2, MQ and ITM products Key Responsibilities: Work with advanced technical principles, theories, and concepts. Challenge with working on complex technical problems and providing innovative solutions. Work with highly experienced and technical resources All other duties as assigned or directed Qualifications: Required Qualifications 5 or more years of technical experience with mainframe demand, capacity, and performance management 2 or more years of Tivoli Enterprise tools, DB2 and CICS region management and maintenance experience. Experience integrating new technologies with existing technologies Experience implementing technologies with enterprise-wide impact Must be passionate about contributing to an organization focused on continuously improving consumer experiences ?Experience managing major projects from end to end Analyze and debug CICS and WebSphere MQ series performance problems using Tivoli Enterprise Portal (TEPS), Introscope, etc. Analyze and debug WebSphere Application Server (WAS) problems including heap usage, garbage collection, CPU response, EC3 abends and backend systems. Troubleshoot other WebSphere related issues using EJES to check logs, TEPS, and Omegamon. Respond to Hot Terminal, SSA Alerts and email messages identifying problems. Identify and report Z/OS, JES3, Top Secret and other underlying system software problems. Identify and troubleshoot CICS and database problems. Download CICS system and application dumps. Perform CICS system dump analysis and provide recommendations. Troubleshoot DB2, Oracle and IDMS problems. Demonstrate CICS programming experience using, Java, Common Business Oriented Language (COBOL), or assembly to identify and isolate problems. Upon determination and resolution of a problem, ensure that all members of the monitoring room staff, management, developers and customers are briefed on the problem including how the problem was detected, resolution alternatives and reasoning for the course of action taken. Monitor WebSphere MQ and WebSphere Application Server (WAS) applications using various monitoring tools including Omegamon/Omegaview, Tivoli ITCAMS, CICSplex, Introscope, Dynatrace and ABEND Aid to identify and isolate problems. Monitor more than 700 CICS regions in production, training and integration environments using various monitoring tools including Omegamon/Omegaview, Tivoli ITCAMS, CICSplex and ABEND Aid to identify and isolate problems. Update all troubleshooting databases as needed via SMAB's internal reporting mechanism (the Greenbook) detailing event and actions taken, and opening and closing associated CAPRS tickets as requested, publicly documenting problem or resolution information. Preferred Qualifications: Maintain operating system performance parameters Performs mid-level troubleshooting Monitor critical system resources Real-time performance monitoring Supports operating system upgrades Review workload delay data to determine root cause and effect on system throughput Provide On-call 7 x 24 rotation, weekend work, etc. Works through differences of opinion with others in an objective and constructive manner to achieve results while maintaining composure when dealing with difficult people and challenging situations Speaks effectively, clearly communicating thoughts in person and in writing, ideas, and information in groups and/or in one-on-one discussions Demonstrates enthusiasm, concern, and a sense of urgency for issues that are important to others Actively involved in the team process by making suggestions, proposing solutions, and researching problems?

Work with advanced technical principles, theories, and concepts. Challenge with working on complex technical problems and providing innovative solutions. Work with highly experienced and technical resources All other duties as assigned or directed Skills Requirements: Required Qualifications 5 or more years of technical experience with mainframe demand, capacity, and performance management 2 or more years of Tivoli Enterprise tools, DB2 and CICS region management and maintenance experience. Experience integrating new technologies with existing technologies Experience implementing technologies with enterprise-wide impact Must be passionate about contributing to an organization focused on continuously improving consumer experiences Experience managing major projects from end to end Analyze and debug CICS and WebSphere MQ series performance problems using Tivoli Enterprise Portal (TEPS), Introscope, etc. Analyze and debug WebSphere Application Server (WAS) problems including heap usage, garbage collection, CPU response, EC3 abends and backend systems. Troubleshoot other WebSphere related issues using EJES to check logs, TEPS, and Omegamon. Respond to Hot Terminal, SSA Alerts and email messages identifying problems. Identify and report Z/OS, JES3, Top Secret and other underlying system software problems. Identify and troubleshoot CICS and database problems. Download CICS system and application dumps. Perform CICS system dump analysis and provide recommendations. Troubleshoot DB2, Oracle and IDMS problems. Demonstrate CICS programming experience using, Java, Common Business Oriented Language (COBOL), or assembly to identify and isolate problems. Upon determination and resolution of a problem, ensure that all members of the monitoring room staff, management, developers and customers are briefed on the problem including how the problem was detected, resolution alternatives and reasoning for the course of action taken. Monitor WebSphere MQ and WebSphere Application Server (WAS) applications using various monitoring tools including Omegamon/Omegaview, Tivoli ITCAMS, CICSplex, Introscope, Dynatrace and ABEND Aid to identify and isolate problems. Monitor more than 700 CICS regions in production, training and integration environments using various monitoring tools including Omegamon/Omegaview, Tivoli ITCAMS, CICSplex and ABEND Aid to identify and isolate problems. Update all troubleshooting databases as needed via SMAB's internal reporting mechanism (the Greenbook) detailing event and actions taken, and opening and closing associated CAPRS tickets as requested, publicly documenting problem or resolution information. Desired Skills: Maintain operating system performance parameters Performs mid-level troubleshooting Monitor critical system resources Real-time performance monitoring Supports operating system upgrades Review workload delay data to determine root cause and effect on system throughput Provide On-call 7 x 24 rotation, weekend work, etc. Works through differences of opinion with others in an objective and constructive manner to achieve results while maintaining composure when dealing with difficult people and challenging situations Speaks effectively, clearly communicating thoughts in person and in writing, ideas, and information in groups and/or in one-on-one discussions Demonstrates enthusiasm, concern, and a sense of urgency for issues that are important to others Actively involved in the team process by making suggestions, proposing solutions, and researching problems Education: Bachelors degree with 3+ years of experience Must be able to obtain a Public Trust Clearance

To be eligible to apply for this position, you must be a current student enrolled at McDaniel College. Event Service Assistant * Reports to: Event Scheduling Manager * Department: Event Services * Supervisor: Valerie Royer * Salary Grade: Maryland minimum wage * FSLA Status: Non-exempt * Location of Position: Smith House, McDaniel College, 2 College Hill, Westminster, MD 21157 * Duration of Appointment: 8/6/2025-5/20/2026 * Schedule: Schedule is at discretion of supervisor * Evaluation Procedures: Student workers are evaluated on a continuing basis Scope: Responsible for desk duties, physical event set-up/audio-visual, shuttle and completing other tasks as assigned by Event Scheduling Manager. Responsibilities: Desk Duties: * Greet guests * Answer phones, transfer calls, and take messages * Light housekeeping * Running Errands Set-Up/Technology: * Assist in completing physical room setups (including tables, chairs, etc.) in various locations both inside and outside of campus buildings * Move equipment, set up computers, audio-visual equipment, and sound systems for events * Check setups to ensure correctness according to the request/given diagram * Attend Events to provide technical support for computer and sound * Driving truck or golf cart * Keep storage areas clean and organized Shuttle Driver: * Post and remove shuttle signs * Driving golf cart for events * Keep records of riders per event Requirements: Qualifications: * Current undergraduate student at McDaniel College * Punctual * Ability to accurately follow directions, problem-solve, and think creatively * Be available to work early morning, evening, and weekend events * Trustworthy and reliable * Able to complete other tasks as assigned by supervisor Physical Characteristics: This is a physical position that requires lifting up to 20lbs, walking campus, sitting for long periods of times, as well as stooping and bending when working. Additional Information: McDaniel College, in compliance with federal and state laws and regulations, does not discriminate in the recruitment, admission, and employment of students, faculty, and staff in the operation of any of its educational programs and activities. McDaniel College will not tolerate any discrimination or harassment on basis of any protected status including protective hairstyle, race, religion, color, ancestry or national origin, disability, age, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, military status, genetic information, marital status, veteran's status, or any other actual or perceived legally protected characteristics. Application Instructions: In addition to a resume, please download the following "Work Availability" spreadsheet, fill it out, and attach it with your application materials. ********************************************************************************************************************************

SERVICE ASSISTANT MISSION To maintain a clean, safe restaurant, and all dishware and utensils necessary to ensure a memorable dining experience for our guests. ESSENTIAL FUNCTIONS Maintain a clean, neat, and safe environment. Maintain a constant state of urgency. Make sure production areas have adequate supplies of clean dishes and utensils. Anticipate coworker's needs and react before they need to ask. Consider all back of the house areas to be your responsibility in regards to cleanliness and neatness. Look for ways to go above and beyond for your guests and coworkers. Own the entire dining experience, engage whenever necessary. Be rush ready, never allow a lack of planning to interfere with the guest's satisfaction. Inform management of slow-downs and the need to take corrective action. Work as a team, utilize our systems and procedures for maximum efficiency. Bus tables in the dining room when necessary to speed service and resupply. Check equipment temperatures constantly to insure compliance and safety. Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go. Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guest's needs and react before they need to ask. Create an emotional attachment to our restaurant by helping our guests create great memories. SERVICE ASSISTANT MISSION To maintain a clean, safe restaurant, and all dishware and utensils necessary to ensure a memorable dining experience for our guests. ESSENTIAL FUNCTIONS Maintain a clean, neat, and safe environment. Maintain a constant state of urgency. Make sure production areas have adequate supplies of clean dishes and utensils. Anticipate coworker's needs and react before they need to ask. Consider all back of the house areas to be your responsibility in regards to cleanliness and neatness. Look for ways to go above and beyond for your guests and coworkers. Own the entire dining experience, engage whenever necessary. Be rush ready, never allow a lack of planning to interfere with the guest's satisfaction. Inform management of slow-downs and the need to take corrective action. Work as a team, utilize our systems and procedures for maximum efficiency. Bus tables in the dining room when necessary to speed service and resupply. Check equipment temperatures constantly to insure compliance and safety. Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go. Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guest's needs and react before they need to ask. Create an emotional attachment to our restaurant by helping our guests create great memories. GENERAL JOB REQUIREMENTS Must read, write, and communicate in English as it relates to the job and to the safety regulations. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must participate in company orientation and training. Must be able to follow instructions. Must be able to work the scheduled / assigned times and required overtime for the position. SPECIFIC JOB SKILLS AND QUALIFICATIONS High School Diploma / GED preferred. Must be able to stand and walk for extended period of time. Must know safety information regarding all materials used within the scope of the work. Skills & Requirements GENERAL JOB REQUIREMENTS Must read, write, and communicate in English as it relates to the job and to the safety regulations. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must participate in company orientation and training. Must be able to follow instructions. Must be able to work the scheduled / assigned times and required overtime for the position. SPECIFIC JOB SKILLS AND QUALIFICATIONS High School Diploma / GED preferred. Must be able to stand and walk for extended period of time. Must know safety information regarding all materials used within the scope of the work.

Job Description For over 60 years, HopeLink Behavioral Health (formerly PRS) has been a beacon of support for individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through high-quality mental health services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can achieve well-being and a sense of belonging. SUMMARY STATEMENT OF POSITION: The PSAP Liaison operates under the direction of the Director of Virginia Programs in Crisis Services. The PSAP Liaison provides in person training, support, and guidance in partnership with Region 2 Regional Projects, CSB's and Public Safety to enhance and oversee Marcus Alert Implementation in relationship to the Regional Crisis Call Center. PRIMARY DUTIES: Provide in-person and virtual training's, meetings, and engagements related to Marcus Alert in the Region 2 Community. Provide in-person and virtual support and consultation with regional PSAP's for implementation of Marcus Alert and ongoing support to enhance the use of the Marcus Alert initiatives in Region 2. Provide quarterly training to improve the skills of crisis workers in areas such as Marcus Alert Triage, Mobile Crisis Response assessment, Virginia Crisis Connect usage, and services related to the regional CSBs. Provide ongoing consultation and facilitation of skill building related to regional behavioral health referrals, mobile crisis dispatch, and REACH services within the call center and in consultation with Regional Partners. QUALIFICATIONS: Master's degree in psychology, social work, rehabilitation counseling, or related field. License in Virginia preferred. Crisis mental health experience required. Excellent written, oral, interpersonal, and presentation communication skills. Self-starter: Ability to work independently as well as part of a team, and well organized. Possess knowledge and skill in computer procedures relevant to this position. High degree of empathy toward individuals with intellectual disabilities, mental illness, emotional, and/or behavioral disorders. WORK HOURS/SITE: Telework position, must be located in northern Virginia. Full-time Monday - Friday, day shift Must be willing to provide in-person training and support regularly. EXPECTATIONS REGARDING QUALITY OF WORK: Documentation is clear, concise, and submitted in the correct format. Communication is clear, professional, and demonstrates knowledge of evidence-based person-centered practices. Provide effective skill teaching to address different learning styles. The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position. Ready to Join Our Mission? If you're passionate about helping people achieve mental wellness, we encourage you to apply! HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion. 'Where Hope Meets Help.' We are unable to hire in the following states: California, Illinois, Massachusetts, Michigan, New York, North Dakota, Ohio, Oregon, Washington, Wyoming Job Posted by ApplicantPro

Department: Division of Enrollment Management Classification: GMU Worker Job Category: Part-Time / Hourly Wage Job Type: Part-Time Work Schedule: Tuesday - Thursday, 2:30pm to 6:30pm Workplace Type: On Site Required Sponsorship Eligibility: Not eligible for visa sponsorship Salary: $22/hr, commensurate with education and experience Criminal Background Check: Yes About the Department: The Mason Student Services Center (MSSC) is the first stop and the central resource for information and solutions related to registration, enrollment, financial aid, billing, academic records and other student support services. About the Position: The Mason Student Services Center is seeking a part-time Triage Assistant. Triage Assistants provide essential information, aid in navigation of online resources, and answer questions for perspective and continuing students, their families, and the university community in one or more of the areas served by the Mason Student Services Center including Admissions, Financial Aid, Student Accounts, and the Office of the University Registrar. The primary function of this position is to operate in the spirit of advocacy on behalf of the student. The primary goal of the Triage Assistant is to remove barriers to student success by helping the student manage business-related University processes. The Triage Assistant must effectively address student concerns and requests, while proactively anticipating additional issues. A successful Triage Assistant is a motivated individual who loves research, problem solving, and most importantly, helping students and their families reach their educational goals. This a part-time, non-student wage position based on the Mason Square, Arlington, VA campus. The minimum required working hours are Tuesday - Thursday, 2:30pm to 6:30pm. Additional hours are offered as needed based on volume. This position has a pay rate of $22 per hour. Responsibilities: * Assist and provide excellent customer service to customers in a front-facing environment; * Analyze information received from customers and evaluate results to choose the best outcome and solve problems; * Understand and effectively communicate university and other applicable policies and procedures to students and their families; * Understand and follow proper escalation and referral processes to home offices; * Provide first-level technical support to customers; * Utilize a case management system (Salesforce) to troubleshoot, analyze and track customer inquires; * Handle complaints and resolve conflicts while maintaining a professional manner; * Refer unsolved customer inquiries to the designated departments or areas for further investigation; and * Perform duties in a fast-paced, high-volume environment. Required Qualifications: * Positive, proactive attitude; * Strong communication skills; * Works well under pressure; * Works cooperatively within a fast-paced, team-oriented environment; * Attention to detail; * Ability to multi-task; * Ability to work independently; * Adaptability to change; and * Microsoft Office experience. Preferred Qualifications: * Higher education experience; and * Previous customer service experience. Instructions to Applicants: For full consideration, applicants must apply for Mason Student Services Center, Triage Assistant at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review. Posting Open Date: November 24, 2025 Posting Close Date: December 12, 2025 Open Until Filled: No

**Responsibilities & Qualifications** TekSynapis seekinga **IT Service Support Specialist** toprovide Tier 1/2 helpdesk support to JPO end users, resolving issues, managing tickets, andassistingwith onboarding and adoption of IT tools. **RESPONSIBILITIES** + Deliver Tier 1/2 IT support for JPO's 1,500-4,000 users. + Manage tickets, perform troubleshooting, and escalate as needed. + Support onboarding and training of end users. + Providecustomer-focused service to U.S., partner, and FMS stakeholders. **REQUIRED QUALIFICATIONS** + Associate's degree (Bachelor'spreferred) in IT or related. + 3+ years helpdesk or IT service support experience. + Proficiencywith ITSM tools (ServiceNow, Remedy). + Strong customer service and troubleshooting skills. + DoD 8570: IAT Level I (A+ CE, Network+ CE, or equivalent). + Active **Secret clearance** (Top Secret/SAP preferred).) **COMPETENCIES** + Helpdesk / ITSM systems (ServiceNow, Remedy) + Tier 1/2 troubleshooting (Windows, Linux, networks) + Customer service & user training + Ticket management & escalation procedures + Knowledge base maintenance and documentation **Overview** We are seekinga IT Service Support Specialistto join ourteamattheF-35 Joint Program Office (JPO). TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + **L** **ocation** :Arlington, VA + **Type of environment** :Office + **Noise level** :Low + **Work schedule** :On-site + **Amount of Travel** :Minimal(5%);primary presencerequiredin Arlington, VA for user support. Limited travel for surge user training or deployment activities. **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employeeis regularly required touse hands tohandle, feel, touch; reach with hands and arms; talkandhear. The employeeis regularly required tostand;walk;sit;climb or balance; and stoop, kneel, crouch, or crawl. The employeeis regularly required tolift upto 10 pounds. The employee isfrequentlyrequired tolift upto 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** USCitizenship **Clearance requirement** :Active **Secret clearance** (Top Secret/SAP preferred).) **OTHER DUTIES** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties,responsibilitiesand activities may change at any time with or without notice. **EQUAL EMPLOYMENT OPPORTUNITY** In order toprovide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, geneticinformationor any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Arlington_ **ID** _2025-8489_ **Category** _Information Technology_ **Type** _Regular Full-Time_

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Microsoft Office, Microsoft Windows, Technical Support Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on a Customer Service Support Specialist joining our team. HOW A CUSTOMER SERVICE SUPPORT SPECIALIST WILL MAKE A DIFFERENCE: Assess and validate requirements for stand-alone tablets and other IT equipment used for training courses. Track hardware devices and software licenses and to be proactive to ensure nothing enters end-of-life status, ensuring devices and licenses have been identified for procure replacement. Provide Tier 1 and Tier 2 support to include access administration, desktop support, problem resolution to IT systems and applications, support to classroom IT systems, and to initiate IT hardware and software procurements, Provide operations and maintenance support and access administration to an application that resides in a cloud environment to ensure the application runs smoothly and efficiently. Track, monitor, and communicate the status on procurements and installations. Provide polished skills in customer service while managing customer expectations. Track and perform operations and maintenance of stand-alone laptops per security regulations to include updating the anti-virus and patches to the operating system. Responsible for moving data between different procured systems, according to security guidelines and procedures. REQUIRED SKILLS AND DEMONSTRATED EXPERIENCE: Demonstrated experience with, but not limited to, MS Office suite, Adobe products to include Captivate and Connect and Skype Demonstrated experience with standard operational Windows environment, including but not limited to, desktop hardware, software, peripherals, and web technologies. Demonstrated experience with requirements management Demonstrated experience in account management including access management of systems and applications and for applications in a cloud environment. Effective oral and written communication skills. Experience with delegation of duties, knowledge sharing, and cross training in a team environment. Ability to identify and initiate process improvements. Experience with procurement mechanisms and processes for hardware and software procurement orders. Assessing and validating requirements for stand-alone tablets to include operations and maintenance and to keep system security plans up-to-date. DESIRED SKILLS AND DEMONSTRATEED EXPERIENCE: Demonstrated experience with IT security guidelines and policies. Experience with procurement mechanisms and processes for hardware and software procurement orders. Basic knowledge of Project Management concepts and principles. Ability to clearly and accurately explain rules, procedures, and highly complex technical information both orally and written. Experience with transferring data between different systems. WHAT YOU'LL NEED TO SUCCEED: Education: Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. Required Experience: 3+ years of related Security Clearance Level: TS/SCI with Polygraph Location: Vienna, VA - On Customer Site Hours: M-F 7:00 am-3:00 pm U.S. Citizenship Required GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays #VA_2025Alumni #GDITEnhanced2025 #OpportunityOwned #GDITCareers #WeAreGDIT #JET The likely salary range for this position is $104,188 - $140,960. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA VA Vienna - Customer Proprietary (VAC098) Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Job Description Seneca Federal Health, LLC (SFH) provides solutions to federal health agencies that enable better health outcomes to those our federal customers serve. SFH is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Federal Health is looking to hire a Customer Service and Visitor Support Specialist to support our government client in Silver Spring, MD. This position provides critical support to the Defense Health Agency (DHA) at the National Museum of Health and Medicine (NMHM). This position provides assistance and information to the NMHM visitors and contributes to maintaining a clean, organized and safe workspace. Responsibilities include but are not limited to: Responsible for opening and closing the museum, staffing the reception desk, providing customer service to visitors. Monitoring museum appearance and supporting other museum departments as requested. Monitoring the Museum appearance and helps to maintain a clean, organized and safe workplace, ensuring the use of required PPE at all times adhering to laws, regulations, and policy governing accountability and proper use of government equipment and resources. Solicits information from visitors about their awareness of the museum; records information on the daily tally sheet, and encourage visitors to leave feedback in the (digital) guest book. Provides, in a friendly manner, accurate information about the Museum to visitors. Outlines Museum activities and provides orientation and directional information about the galleries. Initiates film and other visitor activated services including setting up program spaces as needed. Answers the NMHM's central telephone lines promptly, answers inquiries courteously, and directs callers to appropriate staff offices and individuals as needed. Informs visitors with children of age-appropriate activities within Museum. Provides a basic introduction to the museum, exhibits, and collections. Directs inquiries to appropriate staff or volunteers. Provides basic first aid and emergency response to visitors and staff to include an AED, if trained. Provides tour program/special event support. Provides subject matter expertise to all areas of museum mission, when requested. Attends virtual and in-person training and professional development, as directed by supervisor. Prepares demonstrations and docent materials in advance of planned/scheduled guided tours. Provide impromptu, guided demonstrations of approved materials Assists docents and staff as needed in their efforts to conduct educational activities within the galleries and auditorium. Sets up program spaces with chairs, tables, and other materials, as requested. Fills in as desk monitors and entry control at bldg. 178 main entrance or at multipurpose room entrance, as requested. Performs light cleaning of exhibit cases and other exhibit display elements and high-touch surfaces; informs requisite offices of other cleaning requirements. Visually inspects ALL objects on display twice a day and reports anomalies in writing via email to their supervisor. Monitors visitor experience by performing bi-hourly rounds, troubleshooting computers/interactives, and handling minor problems on gallery floor. Complies with appropriate physical security measures for the museum and its visitors. Attends regular meetings, or attends other meetings as needed or directed, and performs other tasks as assigned. Individuals will work on weekends and holidays, as well as morning and evening events (Subject to overtime requirements). Requirements One year of experience in visitor and customer support. Knowledge of computers/word processing programs, demonstrably excellent customer service skills, and excellent, demonstrable oral and written communication skills. Must be able to work weekends, evenings, and holidays and support light facility maintenance. Desired Qualifications Bachelor's degree in History, Museum Studies, Education or related field Museum experience preferred Knowledge of the operation of basic audio/visual technologies, such as public address systems, projectors and projection screens, TV monitors and playback devices. Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees. The projected compensation range for this position is:$20-$23.92 USD Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.