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Service assistant jobs in Lake Ridge, VA

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  • Shared Services Assosiate

    Seneca Resources 4.6company rating

    Service assistant job in Vienna, VA

    Shared Services Advisor Schedule: Hybrid (Onsite 3 days/week) Experience: 1-5 years Business Unit: HR Shared Services Center - Leave Management The Shared Services Advisor provides support, guidance, and issue resolution across multiple HR shared services functions. This role is focused on ensuring smooth leave-management operations, managing employee inquiries, and coordinating with internal stakeholders and external vendors to maintain compliance and efficiency. Key Responsibilities Employee Support & Communication Serve as the primary point of contact for employees following vendor approval of disability claims. Respond to inbound calls and conduct outbound calls to provide information, clarify processes, and offer guidance. Case Management Manage employee-submitted cases, including those requiring detailed research, complex information gathering, and comprehensive responses. Ensure timely and accurate resolution of inquiries. Reporting & Data Accuracy Generate reports to support operations and compliance activities. Conduct data validations to ensure accuracy and integrity. System & Record Management Review and update employee statuses and other HR data within Oracle HCM. Maintain accurate and compliant documentation. Vendor & Stakeholder Coordination Collaborate with vendors, contractors, and internal HR advisors involved in disability claim processing and payments. Ensure alignment across partners and timely completion of tasks. Required Skills & Qualifications Knowledge of shared services operating models and operational efficiency best practices Strong analytical and problem-solving skills, with a focus on process improvement Excellent verbal and written communication skills, with a consultative approach Understanding of compliance, regulatory requirements, and HR policy standards. About Seneca Resources: Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
    $33k-44k yearly est. 3d ago
  • Director of Women & Infants Services

    Sibley Memorial Hospital

    Service assistant job in Washington, DC

    About the Role: As the Director of Women's & Infants Services, you will provide strategic and operational leadership across all departments within the WIS service line. You'll ensure high-quality nursing care, spearhead program development, and align initiatives with our hospital's mission and strategic plan. Key responsibilities include overseeing daily operations, fiscal management, performance improvement, and leading recruitment and professional development for our exceptional nursing staff. What You'll Bring: A Bachelor's Degree in Nursing is required, along with a Master's Degree in Nursing or a healthcare-related field. A valid RN license in the District of Columbia. 5-7 years of progressively responsible nursing administration experience. Strong knowledge of healthcare information systems. Proven experience in project development and implementation. Current CPR Certification. At Sibley Memorial Hospital, we pride ourselves on our commitment to delivering exceptional care in a community-focused environment. As a Director, you'll serve as a vital ambassador for our mission, fostering relationships both within our hospital and the wider community.
    $25k-49k yearly est. 4d ago
  • MEP Coordinator

    Holder Construction 4.7company rating

    Service assistant job in Washington, DC

    Holder Construction, an Atlanta-based commercial construction company with operations throughout the United States, is seeking a highly motivated MEP Coordinator to join our Washington D.C team. Primary Responsibilities Controls/power monitoring coordination including RFIs, submittals, graphics, testing, and checkout. CX lead, including CX schedule ownership, issue tracking and closure, CX checklist readiness reviews, and overall CX communication with client, engineer, and CX provider. Responsible for the specific mechanical and electrical construction needs of Aviation facilities (e.g., Airports) and other related construction projects. This position will supervise all Mechanical, Electrical, and Special Systems Trade contractors and vendors involved in the project. Coordinate all Mechanical, Electrical, and Special Systems schedules, budgets, reports, and documentation from pre-construction through close-out. Requirements For This Position Include 5+ years. commercial construction experience with large sophisticated mechanical and electrical systems. Position requires extensive experience managing the construction of aviation projects and complex electrical and mechanical infrastructure projects. Candidate must have experience in developing project scopes and schedules, coordinating change orders and RFIs, managing and tracking project budgets, and cost control. Strong experience managing professional relationships with owner's representatives, architects, engineers, and clients while supervising trade partners and vendors is a priority.
    $67k-87k yearly est. 1d ago
  • Discrepancy Coordinator

    CBNA (Civil & Building North America LLC

    Service assistant job in Washington, DC

    Responsibilities: Assist in tracking differences between orders, deliveries, and invoices using established tools and procedures. Help maintain accurate records of all materials delivered to the site, working closely with the production team. Enter and verify cost information in the SAP system as directed. Support the identification and reporting of discrepancies between invoices and order details (such as quantity or price). Communicate regularly with operational staff, finance team members, and suppliers as required. Assist in processing invoices, credit notes, and rebates after confirmation with the production team. Work with the supply chain team to help resolve any differences due to supplier errors. Support problem-solving activities with guidance from procurement, cost controllers, and supply chain staff. Help ensure suppliers are paid on time by completing assigned tasks promptly. Required Skills Essential: Rigorous and detail-oriented Good organizational skills to meet key deadlines Ability to maintain positive relationships with all stakeholders Strong cross-functional communication skills Good knowledge of Excel Desirable: Financial accounting background Familiarity with SAP Experience in construction projects
    $44k-73k yearly est. 21h ago
  • Veterinary Triage Coordinator

    Ethos Veterinary Health 3.8company rating

    Service assistant job in Washington, DC

    Are you passionate about delivering exceptional service and making a real difference in the lives of pets and their families? Join East End Veterinary Center 's Emergency team located in Riverhead, NY as a Veterinary Triage Coordinator ( Client Liaison) - where compassion meets coordination. Compensation: $22 - $25 based on knowledge & experience Schedule: Four 10-hour shifts (3 week days and one weekend) What You'll Do: As the face of EEVC, you'll provide concierge-level support for clients navigating emergency visits. You'll be a vital link between our client service and clinical teams, ensuring a seamless, compassionate experience. Daily responsibilities include: Delivering warm, knowledgeable customer service in person and over the phone Professionally documenting medical records Assisting with estimates and invoices in collaboration with DVMs Triage support and patient assessment upon arrival Coordinating multiple priorities in high-stakes situations Providing basic animal restraint and veterinary assistance What You Can Expect: At EEVC, we believe in taking care of you so you can provide the best care for our beloved pets. We value your well-being: Enjoy flexible leave policies, mental health awareness support, and a unique team-oriented work culture that promotes happiness and health in body, mind, and spirit. We value your professional growth: We are committed to mentoring our team to help you reach your full potential. We have a friendly/inclusive culture: Step into an environment where mutual respect and kindness thrive. You'll work in a stimulating, high-volume environment alongside colleagues who are eager to share their expertise . What We're Looking For: 1 year of veterinary experience required (CSR or VA); triage experience strongly preferred. High school diploma or equivalent A calm, caring demeanor and strong multitasking abilities Someone who thrives in a fast-paced, emotionally rewarding environment Basic veterinary knowledge is a plus! Fluent English skills (speaking & reading) are required for the role. Why Choose EEVC? At EEVC, we value autonomy - we believe in empowering our team members to take ownership of their work and make meaningful contributions. From day one, our onboarding process sets you up for success . You'll receive continued support throughout your training as you navigate your role. Our monthly team introductions provide a unique opportunity to connect with your colleagues in a class setting, fostering a sense of camaraderie and community from the outset. While we strive for a welcoming and inclusive atmosphere , we are committed to ensuring that everyone feels respected and valued . We encourage initiative and support your professional growth every step of the way. Our structured career path program helps you chart your course within the company. Whether you aspire to transition to a different department or advance in your current role, we're here to help you achieve your goals . We're excited to welcome individuals who are passionate about making a difference in the lives of animals and their owners. Full-time Benefits Include: CE Allowance Uniform Allowance Paid Time Off RECOVER Training Holidays = 1.5x pay! Medical/Dental/Vision Short & Long-Term Disability Life Insurance 401k with employer match Employee Pet Discount Access to VetBloom for RACE-approved continuing education and training Access to VetGirl Subscription Partnership with Penn Foster Veterinary Technology program, including scholarships License application and renewal reimbursement for LVTs. VTS Support One-time VTNE Reimbursement Fully stocked kitchen with snacks and beverages Employee Pet Area - We have plenty of space for you to bring your own pets to work! Ready to be the calm in the chaos and the kind voice that makes all the difference? Apply today and join our incredible team at EEVC!For more information about our hospital, please visit . PM19 Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. RVT, Registered Veterinary Tags: RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse Powered by JazzHR Compensation details: 22-25 Hourly Wage PIa22782b34d75-30***********2
    $22-25 hourly 1d ago
  • Membership Services Assistant

    America's Essential Hospitals 4.0company rating

    Service assistant job in Washington, DC

    We are seeking a highly organized, task-oriented and future-thinking Membership Services Assist to join our dynamic membership team. The Membership Services Assistant supports the association's volunteer committee members by planning and executing the meeting schedule, creating and organizing meeting materials, and answering member inquiries. Also, the Membership Services Assistant provides administrative, logistical, and technological assistance for C-Suite leaders, member engagement functions, board of directors' activities, meetings, events, and webinars. This is an excellent opportunity for an individual who loves to plan and organize, manage projects with detailed subtasks, and apply lessons learned from annual recurring key volunteer activities. The Membership Services Assistant enjoys a hybrid schedule, coming to the office two days per week and as needed for internal and external meetings, events, or general administrative coverage. The projected salary range for the Membership Services Assistant is $55,000-$62,000 per year. PRINCIPAL DUTIES AND RESPONSIBILITIES OF THE MEMBERSHIP SERVICES ASSISTANT*: * below is a summary, not an inclusive list of all responsibilities Member Support * Assure current and accurate data in the Association Management System regarding all board members, committee members, and member CEOs. * Develop and maintain annual committee meeting schedule; manage meeting invitations and RSVPs. * Coordinate multiple schedules, prioritized requests, and correspondence on behalf of senior leadership to support board and committee volunteer projects. * Prepare and disseminate agendas and supporting materials; synthesize committee discussions, prepare, and disseminate minutes of each meeting; handle sensitive information with discretion. General Administrative Support * Perform membership data entry and maintenance, including individual records, company records, dues contacts, and other routine database updates. * Provide administrative support to the member services team, including but not limited to: expense reports, document preparation, and dissemination. * Support association interest groups: manage all scheduling and communications with the group leadership and participants and assist members with accessing calls, as needed. * Coordinate large mailings for membership recruitment, retention, and dues billing. * As a member of the association Admin team, serve as back up to Office Coordinator as needed. Meetings and Events * Provide administrative support to the meetings and events team, including but not limited to: complex calendaring, materials production, and SharePoint organization and upkeep. * Input and ensure current and accurate data in the association's membership database related to events. * Schedule and coordinate planning meetings and conference calls. * Support logistics for in-person events, including coordinating materials production, printing, collating, and shipment.
    $55k-62k yearly 32d ago
  • Customer Service Support Specialist - TS/SCI with Polygraph

    GDIT

    Service assistant job in McLean, VA

    Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Lotus Notes Administration, Microsoft Office, Technical Support Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on a Customer Service Support Specialist joining our team. WHAT YOU'LL NEED TO SUCCEED: Education: Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. Experience: 5+ years of related Required technical skills: Windows troubleshooting Active Directory Networking basics O365 / Outlook Printer troubleshooting Lotus Notes First and second-tier problem solving support related to standard desktop hardware, software, and peripherals. Demonstrated experience with troubleshooting and the ability to resolve complex problems with maximum resourcefulness and speed using available resources. Demonstrated experience working independently to successfully resolve routine to complex technical problems in a fast-paced environment with minimal supervision. Experience with standard operational Windows environment, including but not limited to, desktop hardware, software, peripherals, and web technologies. Requirements management. Experience with transferring data between different systems. Security Clearance Level: TS/SCI with Polygraph Desired skills and abilities: Experience with account administration and maintenance. Demonstrated experience working both independently and as part of a team, with effective interpersonal skills. Ability to communicate effectively orally and written to convey complex technical concepts and project information to various audiences, and to make recommendations on both current and emerging technologies and design approaches. Demonstrated experience with procedures to download secure communication keys and equipment. Experience installing computer peripherals and rebuilding workstations. Location: McLean, VA - On Customer Site U.S. Citizenship Required GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays #GDITCareers #WeAreGDIT #JET #GDITEnhanced2025 The likely salary range for this position is $97,750 - $132,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA VA McLean Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $97.8k-132.3k yearly Auto-Apply 3d ago
  • PSAP Liaison, Crisis Services

    Hopelink Behavioral Health

    Service assistant job in Oakton, VA

    Job Description For over 60 years, HopeLink Behavioral Health (formerly PRS) has been a beacon of support for individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through high-quality mental health services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can achieve well-being and a sense of belonging. SUMMARY STATEMENT OF POSITION: The PSAP Liaison operates under the direction of the Director of Virginia Programs in Crisis Services. The PSAP Liaison provides in person training, support, and guidance in partnership with Region 2 Regional Projects, CSB's and Public Safety to enhance and oversee Marcus Alert Implementation in relationship to the Regional Crisis Call Center. PRIMARY DUTIES: Provide in-person and virtual training's, meetings, and engagements related to Marcus Alert in the Region 2 Community. Provide in-person and virtual support and consultation with regional PSAP's for implementation of Marcus Alert and ongoing support to enhance the use of the Marcus Alert initiatives in Region 2. Provide quarterly training to improve the skills of crisis workers in areas such as Marcus Alert Triage, Mobile Crisis Response assessment, Virginia Crisis Connect usage, and services related to the regional CSBs. Provide ongoing consultation and facilitation of skill building related to regional behavioral health referrals, mobile crisis dispatch, and REACH services within the call center and in consultation with Regional Partners. QUALIFICATIONS: Master's degree in psychology, social work, rehabilitation counseling, or related field. License in Virginia preferred. Crisis mental health experience required. Excellent written, oral, interpersonal, and presentation communication skills. Self-starter: Ability to work independently as well as part of a team, and well organized. Possess knowledge and skill in computer procedures relevant to this position. High degree of empathy toward individuals with intellectual disabilities, mental illness, emotional, and/or behavioral disorders. WORK HOURS/SITE: Telework position, must be located in northern Virginia. Full-time Monday - Friday, day shift Must be willing to provide in-person training and support regularly. EXPECTATIONS REGARDING QUALITY OF WORK: Documentation is clear, concise, and submitted in the correct format. Communication is clear, professional, and demonstrates knowledge of evidence-based person-centered practices. Provide effective skill teaching to address different learning styles. The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position. Ready to Join Our Mission? If you're passionate about helping people achieve mental wellness, we encourage you to apply! HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion. 'Where Hope Meets Help.' We are unable to hire in the following states: California, Illinois, Massachusetts, Michigan, New York, North Dakota, Ohio, Oregon, Washington, Wyoming Job Posted by ApplicantPro
    $28k-40k yearly est. 22d ago
  • Mason Student Services Center, Triage Assistant

    George Mason University 4.0company rating

    Service assistant job in Arlington, VA

    Department: Division of Enrollment Management Classification: GMU Worker Job Category: Part-Time / Hourly Wage Job Type: Part-Time Work Schedule: Tuesday - Thursday, 2:30pm to 6:30pm Workplace Type: On Site Required Sponsorship Eligibility: Not eligible for visa sponsorship Salary: $22/hr, commensurate with education and experience Criminal Background Check: Yes About the Department: The Mason Student Services Center (MSSC) is the first stop and the central resource for information and solutions related to registration, enrollment, financial aid, billing, academic records and other student support services. About the Position: The Mason Student Services Center is seeking a part-time Triage Assistant. Triage Assistants provide essential information, aid in navigation of online resources, and answer questions for perspective and continuing students, their families, and the university community in one or more of the areas served by the Mason Student Services Center including Admissions, Financial Aid, Student Accounts, and the Office of the University Registrar. The primary function of this position is to operate in the spirit of advocacy on behalf of the student. The primary goal of the Triage Assistant is to remove barriers to student success by helping the student manage business-related University processes. The Triage Assistant must effectively address student concerns and requests, while proactively anticipating additional issues. A successful Triage Assistant is a motivated individual who loves research, problem solving, and most importantly, helping students and their families reach their educational goals. This a part-time, non-student wage position based on the Mason Square, Arlington, VA campus. The minimum required working hours are Tuesday - Thursday, 2:30pm to 6:30pm. Additional hours are offered as needed based on volume. This position has a pay rate of $22 per hour. Responsibilities: * Assist and provide excellent customer service to customers in a front-facing environment; * Analyze information received from customers and evaluate results to choose the best outcome and solve problems; * Understand and effectively communicate university and other applicable policies and procedures to students and their families; * Understand and follow proper escalation and referral processes to home offices; * Provide first-level technical support to customers; * Utilize a case management system (Salesforce) to troubleshoot, analyze and track customer inquires; * Handle complaints and resolve conflicts while maintaining a professional manner; * Refer unsolved customer inquiries to the designated departments or areas for further investigation; and * Perform duties in a fast-paced, high-volume environment. Required Qualifications: * Positive, proactive attitude; * Strong communication skills; * Works well under pressure; * Works cooperatively within a fast-paced, team-oriented environment; * Attention to detail; * Ability to multi-task; * Ability to work independently; * Adaptability to change; and * Microsoft Office experience. Preferred Qualifications: * Higher education experience; and * Previous customer service experience. Instructions to Applicants: For full consideration, applicants must apply for Mason Student Services Center, Triage Assistant at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review. Posting Open Date: November 24, 2025 Posting Close Date: December 12, 2025 Open Until Filled: No
    $22 hourly 19d ago
  • Director of Surgical Services + Relocation Assistance + Annual Bonus

    K.A. Recruiting

    Service assistant job in Sterling, VA

    We are seeking an experienced and dynamic Director of Surgical Services to lead a high-performing surgical team in a growing Northern Virginia facility. This is a full-time, day-shift leadership opportunity with no weekends, offering strategic oversight of perioperative operations, physician relationships, and service line growth. Shift Details Full-time, day shift No weekends Compensation and Benefits Competitive compensation commensurate with experience Relocation assistance available Annual director bonus Comprehensive benefits including medical, dental, vision, retirement plans, PTO, and tuition assistance Why Join Us Lead a top-performing hospital recognized for quality and patient safety Work with cutting-edge surgical technology, including robotics and specialized programs Influence strategic growth in a high-volume surgical environment Collaborate with an engaged leadership team and supportive staff Your Role Provide strategic leadership and oversight of 18 ORs, 2 endoscopy suites, and 12,000 annual surgeries Coach and mentor managers and surgical leaders for career development Ensure consistent compliance with standards of care and regulatory requirements Oversee performance improvement initiatives and quality metrics Develop and implement strategic vision for perioperative services Collaborate with physicians, administration, and multidisciplinary teams to optimize patient care and outcomes About the Location Sterling, VA offers a suburban lifestyle with access to the broader Washington, D.C. metro area Excellent schools, parks, and cultural amenities Close to major transportation routes, shopping, and recreational opportunities
    $27k-43k yearly est. 4d ago
  • Surgery House Advanced Practice Provider (Nurse Practitioner or Physician Assistant)

    Inova Health System 4.5company rating

    Service assistant job in Fairfax, VA

    We are seeking a skilled nurse practitioner or physician assistant/associate to join our team in the House Surgery department. Clinicians care for acutely ill patients admitted to the acute care setting. APPs treat patients in multiple settings and are always available to see acute patients anywhere in the hospital Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities. House Surgery Advanced Practice Provider Job Responsibilities: Collaborate with surgeons to assess and manage the care of acute surgical patients in the inpatient setting. Management of patients in the emergency department, intensive care unit, intermediate care unit, and floor. Administer medications and treatments. Monitor patients' vital signs, laboratory values, and response to treatment. Provide education to patients and their families on the plan of care and post-operative management. Communicate effectively with the surgical team regarding patient status and changes in condition. Participate in quality improvement initiatives and clinical research projects. Maintain accurate and complete patient records. Night shift opportunity with rotating weekend Minimum Qualifications: Master's or Doctorate preparation from an accredited program as an adult (or adult-gero) acute care nurse practitioner or physician assistant/associate Board certification as an adult (or adult-gero) acute care nurse practitioner or physician assistant/associate Current state licensure in the Commonwealth of Virginia DEA license required BLS and ACLS for Healthcare Provider with an expiration date greater than 90 days from date of beginning practice Strong interpersonal and communication skills Ability to work collaboratively as part of the surgical team Excellent problem-solving and critical-thinking skills Preferred Qualifications: Experience working as an Advanced Practice Provider
    $33k-63k yearly est. Auto-Apply 60d+ ago
  • IT Services Support Specialist

    Teksynap

    Service assistant job in Arlington, VA

    Responsibilities & Qualifications TekSynap is seeking a IT Service Support Specialist to provide Tier 1/2 helpdesk support to JPO end users, resolving issues, managing tickets, and assisting with onboarding and adoption of IT tools. RESPONSIBILITIES * Deliver Tier 1/2 IT support for JPO's 1,500-4,000 users. * Manage tickets, perform troubleshooting, and escalate as needed. * Support onboarding and training of end users. * Provide customer-focused service to U.S., partner, and FMS stakeholders. REQUIRED QUALIFICATIONS * Associate's degree (Bachelor's preferred) in IT or related. * 3+ years helpdesk or IT service support experience. * Proficiency with ITSM tools (ServiceNow, Remedy). * Strong customer service and troubleshooting skills. * DoD 8570: IAT Level I (A+ CE, Network+ CE, or equivalent). * Active Secret clearance (Top Secret/SAP preferred).) COMPETENCIES * Helpdesk / ITSM systems (ServiceNow, Remedy) * Tier 1/2 troubleshooting (Windows, Linux, networks) * Customer service & user training * Ticket management & escalation procedures * Knowledge base maintenance and documentation Overview We are seeking a IT Service Support Specialist to join our team at the F-35 Joint Program Office (JPO). TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Location: Arlington, VA * Type of environment: Office * Noise level: Low * Work schedule: On-site * Amount of Travel: Minimal (5%); primary presence required in Arlington, VA for user support. Limited travel for surge user training or deployment activities. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship Clearance requirement: Active Secret clearance (Top Secret/SAP preferred).) OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
    $39k-74k yearly est. 60d+ ago
  • Customer Service Support Specialist - TS/SCI with Polygraph

    GD Information Technology

    Service assistant job in Vienna, VA

    Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Microsoft Office, Microsoft Windows, Technical Support Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on a Customer Service Support Specialist joining our team. HOW A CUSTOMER SERVICE SUPPORT SPECIALIST WILL MAKE A DIFFERENCE: Assess and validate requirements for stand-alone tablets and other IT equipment used for training courses. Track hardware devices and software licenses and to be proactive to ensure nothing enters end-of-life status, ensuring devices and licenses have been identified for procure replacement. Provide Tier 1 and Tier 2 support to include access administration, desktop support, problem resolution to IT systems and applications, support to classroom IT systems, and to initiate IT hardware and software procurements, Provide operations and maintenance support and access administration to an application that resides in a cloud environment to ensure the application runs smoothly and efficiently. Track, monitor, and communicate the status on procurements and installations. Provide polished skills in customer service while managing customer expectations. Track and perform operations and maintenance of stand-alone laptops per security regulations to include updating the anti-virus and patches to the operating system. Responsible for moving data between different procured systems, according to security guidelines and procedures. REQUIRED SKILLS AND DEMONSTRATED EXPERIENCE: Demonstrated experience with, but not limited to, MS Office suite, Adobe products to include Captivate and Connect and Skype Demonstrated experience with standard operational Windows environment, including but not limited to, desktop hardware, software, peripherals, and web technologies. Demonstrated experience with requirements management Demonstrated experience in account management including access management of systems and applications and for applications in a cloud environment. Effective oral and written communication skills. Experience with delegation of duties, knowledge sharing, and cross training in a team environment. Ability to identify and initiate process improvements. Experience with procurement mechanisms and processes for hardware and software procurement orders. Assessing and validating requirements for stand-alone tablets to include operations and maintenance and to keep system security plans up-to-date. DESIRED SKILLS AND DEMONSTRATEED EXPERIENCE: Demonstrated experience with IT security guidelines and policies. Experience with procurement mechanisms and processes for hardware and software procurement orders. Basic knowledge of Project Management concepts and principles. Ability to clearly and accurately explain rules, procedures, and highly complex technical information both orally and written. Experience with transferring data between different systems. WHAT YOU'LL NEED TO SUCCEED: Education: Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. Required Experience: 3+ years of related Security Clearance Level: TS/SCI with Polygraph Location: Vienna, VA - On Customer Site Hours: M-F 7:00 am-3:00 pm U.S. Citizenship Required GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays #VA_2025Alumni #GDITEnhanced2025 #OpportunityOwned #GDITCareers #WeAreGDIT #JET The likely salary range for this position is $104,188 - $140,960. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA VA Vienna - Customer Proprietary (VAC098) Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $39k-74k yearly est. Auto-Apply 60d+ ago
  • Resident Service Support Specialist (RS3) - Call Manager Specialist

    Decisiveinstincts

    Service assistant job in Quantico, VA

    Description DecisiveInstincts, LLC, a Joint Venture between ActioNet and Akamai Intelligence has an immediate opportunity for has an opportunity for a Resident Service Support Specialist (RS3) - Call Manager Specialist located in Quantico, VA. The candidate must have an Active Secret clearance. ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense. The RS3 Call Manager Specialist is an on-site technical expert responsible for the configuration, maintenance, and support of enterprise voice systems, with a focus on Cisco Unified Communications Manager (CUCM). This role ensures reliable voice communication services across the organization by managing call routing, troubleshooting VoIP issues, and supporting end-user telephony needs. The ideal candidate combines deep technical knowledge of voice infrastructure with strong customer service and documentation skills.Key ResponsibilitiesUnified Communications (UC) Administration Configure and maintain Cisco Unified Communications Manager (CUCM), Unity Connection, and related voice systems. Manage dial plans, call routing, hunt groups, and voicemail systems. Monitor system health and performance, applying patches and updates as needed. VoIP Troubleshooting & Support Diagnose and resolve VoIP issues including call quality, dropped calls, and registration failures. Provide Tier 2/3 support for escalated voice-related incidents. Collaborate with network teams to resolve latency, jitter, and packet loss affecting voice services. User Support & Provisioning Provision new users, phones, and extensions in CUCM. Assist users with voicemail, call forwarding, and softphone setup. Conduct training and create documentation for common telephony tasks. System Integration & Upgrades Integrate CUCM with other systems such as Active Directory, SIP trunks, and call recording platforms. Participate in system upgrades, migrations, and new site deployments. Ensure compatibility with security and compliance requirements. Documentation & Reporting Maintain accurate records of configurations, changes, and troubleshooting steps. Generate reports on call volume, system usage, and performance metrics. Support audits and ensure adherence to DoD and organizational standards. Change Management Participate in planning and execution of voice-related changes. Conduct risk assessments and post-change reviews. Communicate changes to stakeholders and ensure minimal disruption. Qualifications Education: Bachelor's degree in Information Technology, Telecommunications, or a related field. Experience: 3+ years of experience in voice systems administration or unified communications support, with a focus on Cisco Unified Communications Manager (CUCM). Proven experience configuring and maintaining CUCM, Unity Connection, and related voice infrastructure. Experience supporting enterprise VoIP environments, including troubleshooting call quality issues and managing dial plans. Familiarity with integrating CUCM with Active Directory, SIP trunks, and voicemail systems. Technical Skills: Proficiency in Cisco Unified Communications platforms (CUCM, Unity, IM&P). Strong understanding of VoIP protocols (SIP, SCCP, RTP) and network QoS principles. Experience with Cisco IP phones, softphones, and Jabber/Webex endpoints. Ability to analyze call logs, CDRs, and system traces for troubleshooting. Familiarity with network infrastructure (switches, routers, firewalls) as it relates to voice traffic. Knowledge of security best practices for voice systems, including encryption and access control. Certifications (preferred): Cisco Certified Network Associate (CCNA) Collaboration or equivalent. Cisco Certified Specialist - Collaboration Core or equivalent. Certifications compliant with DoD 8140.03M (if applicable). Soft Skills: Strong communication and interpersonal skills to support end-users and collaborate with cross-functional teams. Excellent documentation and organizational abilities. Ability to work independently and manage multiple priorities in a fast-paced environment. ********Direct Applicants, only. No Agencies, No third-party recruiters, please********
    $39k-73k yearly est. Auto-Apply 60d+ ago
  • Fitness Center Services Support Specialist

    Seneca Holdings

    Service assistant job in Falls Church, VA

    Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Global Services, LLC, and our partner CIRE Business Solutions are seeking a highly motivated Fitness Center Support Specialist to provide top-tier support running a physical fitness center for our government client in Falls Church, Virginia. This position provides critical health and wellness support to the Defense Health Agency (DHA). DHA is a combat support agency delivering integrated, affordable, and high-quality health services to beneficiaries of the Department of Defense's Military Health System. The candidate shall provide day-to-day support (Monday through Friday, excluding Holidays) by operating day-to-day functions of a physical fitness center. This position requires working with other employees to open and close the fitness center, schedule fitness activities, greet customers, instruct customers on the operation of equipment, account for and arrange maintenance for gym equipment, and monitor safety protocols. Responsibilities include but are not limited to: Provide oversight of the operation of the front desk, vendors, and repair technician. Validate all participants/guests have the DHHQ Fitness Center Waiver Form completed and on file. Greeting, assisting, and providing equipment to guests and authorized users. Assist in coordinating instructors, contractors, athletic activities, and related functions throughout the year. Act as the primary point of contact to coordinate for equipment maintenance and repair when needed. Order and track necessary supplies. Coordinate, establish, and maintain communications with the volunteer fitness instructors. Create and distribute the monthly fitness center instructional class schedules. Prepare various reports for DHHQ leadership. Partner with the DHHQ Facilities Maintenance for repairs, maintenance, and general upkeep of the fitness center facility. Coordinate with facility cleaning contractors as needed. Serve as the primary help desk POC for fitness center hardware and equipment malfunctions. Monitor fitness equipment condition; track maintenance repair or replacement as appropriate. Monitor and ensure that the established goals for the fitness center facility are met and that customer service, employee surveys, employee questions and reasonable employee requests are met in a timely manner. Assist with the publicity of programs and events and assist with the delivery and placement of posters, flyers and other promotional material. Administratively support other contract functions as required. The contractor shall assist in monitoring general safety protocols for the fitness center and customer compliance to safety guidance, and report any issues, as appropriate, to the government for resolution Other Qualifications: High school diploma required. Degree or certifications in exercise physiology or fitness training a plus. 2+ years experience of relevant experience preferred. Proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, etc.). Strong interpersonal and communication skills a must. Ability to successfully pass a government background check. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
    $39k-74k yearly est. Auto-Apply 4d ago
  • Support Services Spec

    Medstar Research Institute

    Service assistant job in Washington, DC

    About the Job Performs a variety of tasks for the departments within support services including but not limited to transporting patients and items delivering linen food equipment and medical supplies receiving medical supplies and/or equipment patient room cleaning trash and soiled linen pick-up assisting in maintaining all areas of the Food Service department in a sanitary condition including heavy cleaning and washing dishes pots and pans. The Support Service Specialist may work in any of the following departments: Central Patient Transport Clinical Equipment Support Environmental Services Food and Nutrition Services Supply Chain and/or Linen Distribution. Primary Duties and Responsibilities * Performs a number of tasks within Support Services including but not limited to: the duties of the following job titles of Material Handler Receiving & Shipping Specialist Food Service Worker I/II Central Transport Assistant Environmental Services Aide Hospitality Assistant Waste Technician Linen Distribution Assistant Equipment Ortho Technician. * Completes other duties and special projects as assigned by the Support Services Staffing Manager/Float Pool Manager or designee. Minimal Qualifications Education * High School Diploma or GED required * Minimum of 3 years of directly relevant job-related experience may be substituted for the educational requirement. Experience * 6 to 12 months experience required Licenses and Certifications * DL NUMBER - Driver License Valid and in State (DRLIC) may be needed for specific job functions Knowledge Skills and Abilities * Ability to read write and perform basic addition and subtraction * Ability to comply with basic oral and written instructions This position has a hiring range of USD $19.36 - USD $28.77 /Hr. General Summary of Position Performs a variety of tasks for the departments within support services including but not limited to transporting patients and items delivering linen food equipment and medical supplies receiving medical supplies and/or equipment patient room cleaning trash and soiled linen pick-up assisting in maintaining all areas of the Food Service department in a sanitary condition including heavy cleaning and washing dishes pots and pans. The Support Service Specialist may work in any of the following departments: Central Patient Transport Clinical Equipment Support Environmental Services Food and Nutrition Services Supply Chain and/or Linen Distribution. Primary Duties and Responsibilities * Performs a number of tasks within Support Services including but not limited to: the duties of the following job titles of Material Handler Receiving & Shipping Specialist Food Service Worker I/II Central Transport Assistant Environmental Services Aide Hospitality Assistant Waste Technician Linen Distribution Assistant Equipment Ortho Technician. * Completes other duties and special projects as assigned by the Support Services Staffing Manager/Float Pool Manager or designee. Minimal Qualifications Education * High School Diploma or GED required * Minimum of 3 years of directly relevant job-related experience may be substituted for the educational requirement. Experience * 6 to 12 months experience required Licenses and Certifications * DL NUMBER - Driver License Valid and in State (DRLIC) may be needed for specific job functions Knowledge Skills and Abilities * Ability to read write and perform basic addition and subtraction * Ability to comply with basic oral and written instructions
    $19.4-28.8 hourly 37d ago
  • Payer Services Assistant (Hunt Valley, MD)

    Trend Health Partners

    Service assistant job in Huntingtown, MD

    At TREND Health Partners, a tech-enabled payment integrity company, our mission is to facilitate collaboration between payers and providers for mutual benefit and waste reduction, ultimately improving access to healthcare. We achieve this by aligning the common goals of payers and providers and fostering collaboration through a shared technology platform and seamless workflows.Joining TREND Health Partners means becoming a part of a dynamic growing organization that promotes a collaborative and innovative work environment. Our comprehensive compensation package includes competitive salaries, highly valued health insurance, a 401(k) plan with employer match, paid parental leave, and more. The Payer Services Assistant's primary responsibility is to process claim updates in TREND systems and assist with managing health information related to medical records and audit findings.ROLE AND RESPONSIBILITIES Process claim updates in TREND systems (e.g., TRENDConnect) under the direction of the Coding Manager Clearly and concisely document actions taken to resolve assistance requests Support auditors with tasks under the direction of the Coding Manager Collaborate with the Health Information Management (HIM) Coordinator to process letters for medical record requests, audit findings, recovery and appeals Contact providers/facilities to obtain records Scan paper records for electronic processing Maintain patient confidentiality Secure health information from unauthorized access Ensure compliance with all healthcare privacy and security laws, including HIPAA May require client or vendor communication to identify and support processes Collaborate with leadership, team members, vendors and clients to continually improve on processes QUALIFICATIONS High School Diploma, or equivalent Knowledge of administrative and office procedures and systems such as managing files and records, typing, printing and scanning, and mailing Proficiency with Electronic Health Record (EHR) systems Microsoft Office experience, specifically Excel Well-developed verbal and written communication skills coupled with recognizable organization Skilled in managing one's own time Skilled in adjusting actions in relation to others' actions Skilled in actively looking for ways to help people Ability to shift back and forth between two or more activities Ability to listen to and understand information and ideas presented verbally Ability to read and understand information and ideas presented in writing PREFERRED SKILLS Health information document management experience Experience with medical record handling Client communication experience Vendor communication experience MENTAL AND PHYSICAL DEMANDS This is an on-site position. This position will be exposed mainly to an indoor office environment and will be expected to work in or around computers and printers. The nature of the work may require lifting/moving paper records of 25 to 50lbs. Essential physical functions of the job include typing and repetitive motion to utilize computer software and hardware continuously throughout the day. Essential mental functions of this position include concentrating on analytical tasks, reading information, and verbal/written communication to others continuously throughout the day. RELATED DUTIES AS ASSIGNED This job description documents the general nature and level of work but is not intended to be a comprehensive list of activities, duties, or responsibilities required for this position. Consequently, employees may be asked to perform other duties as required. Employees may also be asked to complete certain compliance requirements set forth by our Business Partners in the performance of their jobs including but not limited to requests for background and drug screenings and disclosures of personal health information or personally identifiable information. Exemptions as provided under the ADA and TITLE VII of the Civil Rights Act will be observed and followed. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions outlined above. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $26k-43k yearly est. 24d ago
  • Trainer Support Services Specialist (contract contingent)

    Prosidian Consulting

    Service assistant job in Vienna, VA

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Consulting seeks a Trainer Support Services Specialist to support and participate in a project supporting a Federal Government Agency Contract focusing on Financial Crimes Enforcement. The Trainer Support Services Specialist plays an integral role by effectively participating in day to day operations and by offering quality service and excellence in the administration provided for the ProSidian Engagement Teams services supporting the Federal Government Agency Contract. The duties of this position include performing a broad range of advance skills and expertise in the Federal sector: responsibilities may include but are not limited to addressing management concerns in accordance with agency policies, assisting in scheduling and coordinating meetings, interviews, events and other similar activities, as needed, in support of the training process and performing and tracking day-to-day training matters. Specific Task Order Swim lanes For this contract cover Training Support, Print Production, Freedom of Information Act (FOIA),Operations Management, Facility & Contract Support, & 508 Compliance so that the ProSidian Consulting Engagement Team Member can provide administrative, clerical, and research support for Financial Crimes Enforcement Network (FinCEN) program offices The ProSidian Consulting Engagement Team Member shall provide expert training instructors for a range of students from basic users to advanced users. They will schedule training in coordination with offices within Financial Crimes Enforcement Network (FinCEN) . The ProSidian Consulting Engagement Team Member shall provide reports detailing their training sessions in a format approved by Financial Crimes Enforcement Network (FinCEN) . The ProSidian Consulting Engagement Team Member shall develop lesson plans. Qualifications Have a Bachelor's degree from a nationally accredited institution or relevant work experience Have strong oral and written communication skills (English) and demonstrate knowledge of proper grammar and terminology commonly used in business office environments to prepare business analyses Have strong analytical skills Have a strong customer service mindset Be able to make independent judgments and recommendations with confidence Be capable to proficiently produce work accurately and efficiently Ability to work and lead others in ambiguous situations Ability to effectively analyze and structure problems and service requirements based on the services we provide Ability to participate in the management of work streams that support of large, complex projects Results orientation/self-directed -- ability to drive change in unstructured environment Strong interpersonal communication skills and ability to work well in teams Must have proficiency with various software applications including Microsoft Suite External, client-facing consulting experience Excellent written communication skills ======= HIRING EXPECTATIONS/ POSITION SPECIFICATIONS Participates in the development and implementation of best practices and programs. Demonstrates commitment to excellence and service in dealing with all internal and external customers. Offers best possible solutions while displaying best possible values. Participates in effective retention and recruitment strategies for the Practice. Elevates consulting services to a new standard of professionalism and sales contribution. Elevates the level of consulting to achieve further competitive advantage with speaking engagements, client case studies and on site evaluations. Establishes a sense of professionalism among the consulting staff to further elevate the standards of the Practice. Establishes, communicates and guides the accomplishment of relevant objectives, measurable goals, and performance standards to ensure effective, efficient and economical client outcomes. Fosters trust and support from the various constituents to position ProSidian Consulting as a trusted partner and the preferred quality provider in the market place. Supports and participates through influence in a matrix environment. Leadership is accomplished through a positive team approach, resulting in achievement of standards for all service lines. Supports initiatives to assess productivity and throughput to optimize resources. Effectively participates in the establishment and guidelines for relevant objectives, measurable goals, and performance standards to ensure effective, efficient and economical client outcomes. Serves as a leader in performance improvement and best practices initiatives - encouraging 'best of the best' mindset. Works closely with members of senior management support strategic and tactical plans to meet sales goals, drive pipeline growth and facilitate new sales opportunities. Works closely with members of senior management to devise budgets to meet sales goals. Works collaboratively with other disciplines to assure that standards for excellence in consulting are met, clients and employees are treated fairly and with respect, and that all client needs are met in a positive and responsive fashion. ***Military Background a plus and or experience working in a Federal Government Environment Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our full time team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following for internships: Competitive Compensation: ProSidian provides an opportunity to gain college credit through requirements set and approved by your university as well as a stipend granted by ProSidian Consulting when all requirements for such are met at the termination of the internship. ProSidian will work with your university to meet any and all requirements which will allow you to achieve your goals in this position and obtain college credit transferable to your school. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO **********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $5k monthly Easy Apply 60d+ ago
  • Bilingual Community Service Aide, Linkages to Learning - Gaithersburg, MD

    Sheppard Pratt Careers 4.7company rating

    Service assistant job in Gaithersburg, MD

    Coordinate services, events, and activities for a school-based mental health and social services program offered in collaboration with elementary and middle schools and the county's Department of Health and Human Services in the Gaithersburg and Germantown school/community region. Community Service Aide assist in working to promote mental and emotional wellness of students and families and self-sufficiency of families. Principal Responsibilities and Duties: Community Outreach: Plans and coordinate outreach/prevention programming and emotional and wellness services for parents/families within Linkages to Learning Plans psycho-educational and emotional support groups with assistance from the Linkages to Learning school team Plans, supports and implements special events for the team Public speaking Provides information/referral services Support the work of increasing family self-sufficiency by assisting family care manager in obtaining community resources Collaborative Responsibilities: Coordinates with therapist, care manager, school staff and community partners in providing comprehensive care Administrative: Office Management (includes maintaining office equipment/supplies) Tracks client assistance/flex funds budget for site team Trains and supervises volunteers Orients new staff to site procedures Monitors attendance at activities Attends regular supervision and staff meetings with agency supervisor Attends monthly CSA and CSC meetings, collaborative and agency trainings and retreats Staffs at least one weekend agency outreach booth shift per year Knowledge, Skills, and Abilities Required: Bachelor's degree in related field. An equivalent combination of education and work experience may be considered in lieu of bachelor's degree. Must be able to demonstrate written and verbal fluency in English and Spanish. Excellent leadership and collaboration skills. Desire to work with diverse array of families and professionals. Experience working within collaborative school-based models of service delivery is preferred. Prior experience/equivalent knowledge of immigrant populations & acculturation issues and thorough knowledge of community resources in Montgomery County is preferred. What you'll get from us. At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program The pay range for this position is $45,760 minimum to $51,417.60 maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.
    $45.8k-51.4k yearly 2d ago
  • Customer Service and Visitor Support Specialist

    Seneca Holdings

    Service assistant job in Silver Spring, MD

    Job Description Seneca Federal Health, LLC (SFH) provides solutions to federal health agencies that enable better health outcomes to those our federal customers serve. SFH is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Federal Health is looking to hire a Customer Service and Visitor Support Specialist to support our government client in Silver Spring, MD. This position provides critical support to the Defense Health Agency (DHA) at the National Museum of Health and Medicine (NMHM). This position provides assistance and information to the NMHM visitors and contributes to maintaining a clean, organized and safe workspace. Responsibilities include but are not limited to: Responsible for opening and closing the museum, staffing the reception desk, providing customer service to visitors. Monitoring museum appearance and supporting other museum departments as requested. Monitoring the Museum appearance and helps to maintain a clean, organized and safe workplace, ensuring the use of required PPE at all times adhering to laws, regulations, and policy governing accountability and proper use of government equipment and resources. Solicits information from visitors about their awareness of the museum; records information on the daily tally sheet, and encourage visitors to leave feedback in the (digital) guest book. Provides, in a friendly manner, accurate information about the Museum to visitors. Outlines Museum activities and provides orientation and directional information about the galleries. Initiates film and other visitor activated services including setting up program spaces as needed. Answers the NMHM's central telephone lines promptly, answers inquiries courteously, and directs callers to appropriate staff offices and individuals as needed. Informs visitors with children of age-appropriate activities within Museum. Provides a basic introduction to the museum, exhibits, and collections. Directs inquiries to appropriate staff or volunteers. Provides basic first aid and emergency response to visitors and staff to include an AED, if trained. Provides tour program/special event support. Provides subject matter expertise to all areas of museum mission, when requested. Attends virtual and in-person training and professional development, as directed by supervisor. Prepares demonstrations and docent materials in advance of planned/scheduled guided tours. Provide impromptu, guided demonstrations of approved materials Assists docents and staff as needed in their efforts to conduct educational activities within the galleries and auditorium. Sets up program spaces with chairs, tables, and other materials, as requested. Fills in as desk monitors and entry control at bldg. 178 main entrance or at multipurpose room entrance, as requested. Performs light cleaning of exhibit cases and other exhibit display elements and high-touch surfaces; informs requisite offices of other cleaning requirements. Visually inspects ALL objects on display twice a day and reports anomalies in writing via email to their supervisor. Monitors visitor experience by performing bi-hourly rounds, troubleshooting computers/interactives, and handling minor problems on gallery floor. Complies with appropriate physical security measures for the museum and its visitors. Attends regular meetings, or attends other meetings as needed or directed, and performs other tasks as assigned. Individuals will work on weekends and holidays, as well as morning and evening events (Subject to overtime requirements). Requirements One year of experience in visitor and customer support. Knowledge of computers/word processing programs, demonstrably excellent customer service skills, and excellent, demonstrable oral and written communication skills. Must be able to work weekends, evenings, and holidays and support light facility maintenance. Desired Qualifications Bachelor's degree in History, Museum Studies, Education or related field Museum experience preferred Knowledge of the operation of basic audio/visual technologies, such as public address systems, projectors and projection screens, TV monitors and playback devices. Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees. The projected compensation range for this position is:$20-$23.92 USD Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
    $20-23.9 hourly 2d ago

Learn more about service assistant jobs

How much does a service assistant earn in Lake Ridge, VA?

The average service assistant in Lake Ridge, VA earns between $21,000 and $53,000 annually. This compares to the national average service assistant range of $23,000 to $43,000.

Average service assistant salary in Lake Ridge, VA

$34,000

What are the biggest employers of Service Assistants in Lake Ridge, VA?

The biggest employers of Service Assistants in Lake Ridge, VA are:
  1. Mavis Tire
  2. Charles County Public Schools
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