Post job

Service delivery coordinator vs assistant supervisor

The differences between service delivery coordinators and assistant supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service delivery coordinator and an assistant supervisor. Additionally, a service delivery coordinator has an average salary of $68,226, which is higher than the $39,907 average annual salary of an assistant supervisor.

The top three skills for a service delivery coordinator include service delivery, project management and customer satisfaction. The most important skills for an assistant supervisor are customer service, safety procedures, and direct supervision.

Service delivery coordinator vs assistant supervisor overview

Service Delivery CoordinatorAssistant Supervisor
Yearly salary$68,226$39,907
Hourly rate$32.80$19.19
Growth rate--
Number of jobs32,90532,901
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 43%
Average age4747
Years of experience66

What does a service delivery coordinator do?

Service delivery coordinators are professionals who are responsible for handling service orders from customers to ensure that the delivery of services is completed on time and within budget. These coordinators must manage the daily activities of the service delivery team and develop training programs to execute order requests accurately and within agreed-upon timelines. They must gather and enter customer service data into their database systems to initiate order activity and coordinate any changes. Service delivery coordinators must also participate in operational meetings to provide information and recommendations with other supervisors and coordinators.

What does an assistant supervisor do?

An assistant supervisor is responsible for assisting supervisors in various tasks and functioning as their point of contact to coordinate with employees in a company, ensuring that their needs are understood and relayed. Aside from overseeing the operations of workflow and workforce, an assistant supervisor's duties will also revolve around clerical tasks such as preparing reports and necessary documents, handling the leaves of employees, and other forms of correspondence. Furthermore, an assistant supervisor can also recruit and train staff, assign workload and verify documentation procedures.

Service delivery coordinator vs assistant supervisor salary

Service delivery coordinators and assistant supervisors have different pay scales, as shown below.

Service Delivery CoordinatorAssistant Supervisor
Average salary$68,226$39,907
Salary rangeBetween $48,000 And $95,000Between $28,000 And $55,000
Highest paying CityWashington, DCRochester, NY
Highest paying stateIllinoisNew York
Best paying companyBaker HughesEmerson College
Best paying industryTechnologyGovernment

Differences between service delivery coordinator and assistant supervisor education

There are a few differences between a service delivery coordinator and an assistant supervisor in terms of educational background:

Service Delivery CoordinatorAssistant Supervisor
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 43%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Service delivery coordinator vs assistant supervisor demographics

Here are the differences between service delivery coordinators' and assistant supervisors' demographics:

Service Delivery CoordinatorAssistant Supervisor
Average age4747
Gender ratioMale, 52.0% Female, 48.0%Male, 53.0% Female, 47.0%
Race ratioBlack or African American, 8.2% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7%Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.2% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between service delivery coordinator and assistant supervisor duties and responsibilities

Service delivery coordinator example responsibilities.

  • Review and manage any contractual inquires from branches, patients, referral sources, case managers while monitoring all EDI transmission.
  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Create and develop POS materials used throughout the company.
  • Complete HUD require reports and enter ISP into database.
  • Summit semi-report to the HUD and other funds relate projects.
  • Monitor building HVAC systems to ensure most efficient operating schedules.
  • Show more

Assistant supervisor example responsibilities.

  • Interact with clients and manage client relationships, including escalate issues; team with executive leadership regarding strategy and operations.
  • Monitor and update admit status to maintain CMS compliance for place of service.
  • Facilitate and deliver training as required under CMS department guidelines including EJT, initiatives, and up training.
  • Implement menu plans to meet customers' requirements, ensuring availability of food items for those patrons with food allergies.
  • Report monthly/quarterly/annual reports in PowerPoint for presentation to clients and corporate executives.
  • Train faculty and students to create course relate videos/audio and PowerPoint presentations.
  • Show more

Service delivery coordinator vs assistant supervisor skills

Common service delivery coordinator skills
  • Service Delivery, 25%
  • Project Management, 17%
  • Customer Satisfaction, 10%
  • Customer Service, 7%
  • Data Entry, 5%
  • SLA, 5%
Common assistant supervisor skills
  • Customer Service, 23%
  • Safety Procedures, 12%
  • Direct Supervision, 11%
  • Payroll, 4%
  • CPR, 4%
  • Patient Care, 3%

Browse office and administrative jobs