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The differences between service delivery coordinators and assistant supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service delivery coordinator and an assistant supervisor. Additionally, a service delivery coordinator has an average salary of $68,226, which is higher than the $39,907 average annual salary of an assistant supervisor.
The top three skills for a service delivery coordinator include service delivery, project management and customer satisfaction. The most important skills for an assistant supervisor are customer service, safety procedures, and direct supervision.
| Service Delivery Coordinator | Assistant Supervisor | |
| Yearly salary | $68,226 | $39,907 |
| Hourly rate | $32.80 | $19.19 |
| Growth rate | - | - |
| Number of jobs | 32,905 | 32,901 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 43% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Service delivery coordinators are professionals who are responsible for handling service orders from customers to ensure that the delivery of services is completed on time and within budget. These coordinators must manage the daily activities of the service delivery team and develop training programs to execute order requests accurately and within agreed-upon timelines. They must gather and enter customer service data into their database systems to initiate order activity and coordinate any changes. Service delivery coordinators must also participate in operational meetings to provide information and recommendations with other supervisors and coordinators.
An assistant supervisor is responsible for assisting supervisors in various tasks and functioning as their point of contact to coordinate with employees in a company, ensuring that their needs are understood and relayed. Aside from overseeing the operations of workflow and workforce, an assistant supervisor's duties will also revolve around clerical tasks such as preparing reports and necessary documents, handling the leaves of employees, and other forms of correspondence. Furthermore, an assistant supervisor can also recruit and train staff, assign workload and verify documentation procedures.
Service delivery coordinators and assistant supervisors have different pay scales, as shown below.
| Service Delivery Coordinator | Assistant Supervisor | |
| Average salary | $68,226 | $39,907 |
| Salary range | Between $48,000 And $95,000 | Between $28,000 And $55,000 |
| Highest paying City | Washington, DC | Rochester, NY |
| Highest paying state | Illinois | New York |
| Best paying company | Baker Hughes | Emerson College |
| Best paying industry | Technology | Government |
There are a few differences between a service delivery coordinator and an assistant supervisor in terms of educational background:
| Service Delivery Coordinator | Assistant Supervisor | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 43% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between service delivery coordinators' and assistant supervisors' demographics:
| Service Delivery Coordinator | Assistant Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 52.0% Female, 48.0% | Male, 53.0% Female, 47.0% |
| Race ratio | Black or African American, 8.2% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7% | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.2% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |