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Service delivery coordinator vs certified medical technician

The differences between service delivery coordinators and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a service delivery coordinator, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a service delivery coordinator has an average salary of $68,226, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a service delivery coordinator include service delivery, project management and customer satisfaction. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Service delivery coordinator vs certified medical technician overview

Service Delivery CoordinatorCertified Medical Technician
Yearly salary$68,226$38,859
Hourly rate$32.80$18.68
Growth rate-5%
Number of jobs32,905164,424
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 28%
Average age4744
Years of experience612

What does a service delivery coordinator do?

Service delivery coordinators are professionals who are responsible for handling service orders from customers to ensure that the delivery of services is completed on time and within budget. These coordinators must manage the daily activities of the service delivery team and develop training programs to execute order requests accurately and within agreed-upon timelines. They must gather and enter customer service data into their database systems to initiate order activity and coordinate any changes. Service delivery coordinators must also participate in operational meetings to provide information and recommendations with other supervisors and coordinators.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Service delivery coordinator vs certified medical technician salary

Service delivery coordinators and certified medical technicians have different pay scales, as shown below.

Service Delivery CoordinatorCertified Medical Technician
Average salary$68,226$38,859
Salary rangeBetween $48,000 And $95,000Between $28,000 And $53,000
Highest paying CityWashington, DCDenton, TX
Highest paying stateIllinoisAlaska
Best paying companyBaker HughesFavorite Healthcare Staffing
Best paying industryTechnologyHealth Care

Differences between service delivery coordinator and certified medical technician education

There are a few differences between a service delivery coordinator and a certified medical technician in terms of educational background:

Service Delivery CoordinatorCertified Medical Technician
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 28%
Most common majorBusinessNursing
Most common collegeCalifornia State University - BakersfieldUniversity of Connecticut

Service delivery coordinator vs certified medical technician demographics

Here are the differences between service delivery coordinators' and certified medical technicians' demographics:

Service Delivery CoordinatorCertified Medical Technician
Average age4744
Gender ratioMale, 52.0% Female, 48.0%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 8.2% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7%Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage8%8%

Differences between service delivery coordinator and certified medical technician duties and responsibilities

Service delivery coordinator example responsibilities.

  • Review and manage any contractual inquires from branches, patients, referral sources, case managers while monitoring all EDI transmission.
  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Create and develop POS materials used throughout the company.
  • Complete HUD require reports and enter ISP into database.
  • Summit semi-report to the HUD and other funds relate projects.
  • Monitor building HVAC systems to ensure most efficient operating schedules.
  • Show more

Certified medical technician example responsibilities.

  • Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
  • Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
  • Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
  • Perform first aid and apply CPR when necessary.
  • Perform first aid or CPR during medical emergencies until paramedics arrive.
  • Assist the residents in their ADL needs and prepare their meals.
  • Show more

Service delivery coordinator vs certified medical technician skills

Common service delivery coordinator skills
  • Service Delivery, 25%
  • Project Management, 17%
  • Customer Satisfaction, 10%
  • Customer Service, 7%
  • Data Entry, 5%
  • SLA, 5%
Common certified medical technician skills
  • Patients, 17%
  • Vital Signs, 12%
  • CPR, 8%
  • Administer Medications, 7%
  • Resident Care, 6%
  • HIPAA, 6%

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