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The differences between service delivery coordinators and client service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service delivery coordinator and a client service coordinator. Additionally, a service delivery coordinator has an average salary of $68,226, which is higher than the $41,849 average annual salary of a client service coordinator.
The top three skills for a service delivery coordinator include service delivery, project management and customer satisfaction. The most important skills for a client service coordinator are PET, customer service, and good communication.
| Service Delivery Coordinator | Client Service Coordinator | |
| Yearly salary | $68,226 | $41,849 |
| Hourly rate | $32.80 | $20.12 |
| Growth rate | - | 12% |
| Number of jobs | 32,905 | 61,419 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 60% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Service delivery coordinators are professionals who are responsible for handling service orders from customers to ensure that the delivery of services is completed on time and within budget. These coordinators must manage the daily activities of the service delivery team and develop training programs to execute order requests accurately and within agreed-upon timelines. They must gather and enter customer service data into their database systems to initiate order activity and coordinate any changes. Service delivery coordinators must also participate in operational meetings to provide information and recommendations with other supervisors and coordinators.
A client service coordinator is responsible for maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals, generating revenues for the company, and increasing its profitability. Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms. They also negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables. A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.
Service delivery coordinators and client service coordinators have different pay scales, as shown below.
| Service Delivery Coordinator | Client Service Coordinator | |
| Average salary | $68,226 | $41,849 |
| Salary range | Between $48,000 And $95,000 | Between $26,000 And $65,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | Illinois | New York |
| Best paying company | Baker Hughes | Citi |
| Best paying industry | Technology | Media |
There are a few differences between a service delivery coordinator and a client service coordinator in terms of educational background:
| Service Delivery Coordinator | Client Service Coordinator | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 60% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between service delivery coordinators' and client service coordinators' demographics:
| Service Delivery Coordinator | Client Service Coordinator | |
| Average age | 47 | 47 |
| Gender ratio | Male, 52.0% Female, 48.0% | Male, 19.1% Female, 80.9% |
| Race ratio | Black or African American, 8.2% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7% | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |