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The differences between service delivery coordinators and coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a service delivery coordinator, becoming a coordinator takes usually requires 6-12 months. Additionally, a service delivery coordinator has an average salary of $68,226, which is higher than the $41,599 average annual salary of a coordinator.
The top three skills for a service delivery coordinator include service delivery, project management and customer satisfaction. The most important skills for a coordinator are customer service, patients, and excellent organizational.
| Service Delivery Coordinator | Coordinator | |
| Yearly salary | $68,226 | $41,599 |
| Hourly rate | $32.80 | $20.00 |
| Growth rate | - | 12% |
| Number of jobs | 32,905 | 151,508 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 57% |
| Average age | 47 | 43 |
| Years of experience | 6 | 12 |
Service delivery coordinators are professionals who are responsible for handling service orders from customers to ensure that the delivery of services is completed on time and within budget. These coordinators must manage the daily activities of the service delivery team and develop training programs to execute order requests accurately and within agreed-upon timelines. They must gather and enter customer service data into their database systems to initiate order activity and coordinate any changes. Service delivery coordinators must also participate in operational meetings to provide information and recommendations with other supervisors and coordinators.
Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.
Service delivery coordinators and coordinators have different pay scales, as shown below.
| Service Delivery Coordinator | Coordinator | |
| Average salary | $68,226 | $41,599 |
| Salary range | Between $48,000 And $95,000 | Between $27,000 And $61,000 |
| Highest paying City | Washington, DC | San Francisco, CA |
| Highest paying state | Illinois | Alaska |
| Best paying company | Baker Hughes | Meta |
| Best paying industry | Technology | Technology |
There are a few differences between a service delivery coordinator and a coordinator in terms of educational background:
| Service Delivery Coordinator | Coordinator | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | University of Southern California |
Here are the differences between service delivery coordinators' and coordinators' demographics:
| Service Delivery Coordinator | Coordinator | |
| Average age | 47 | 43 |
| Gender ratio | Male, 52.0% Female, 48.0% | Male, 36.3% Female, 63.7% |
| Race ratio | Black or African American, 8.2% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7% | Black or African American, 11.5% Unknown, 5.2% Hispanic or Latino, 20.9% Asian, 6.4% White, 53.9% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 8% | 11% |