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The differences between service delivery coordinators and national account coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service delivery coordinator and a national account coordinator. Additionally, a service delivery coordinator has an average salary of $68,226, which is higher than the $40,090 average annual salary of a national account coordinator.
The top three skills for a service delivery coordinator include service delivery, project management and customer satisfaction. The most important skills for a national account coordinator are national accounts, powerpoint, and logistics.
| Service Delivery Coordinator | National Account Coordinator | |
| Yearly salary | $68,226 | $40,090 |
| Hourly rate | $32.80 | $19.27 |
| Growth rate | - | 4% |
| Number of jobs | 32,905 | 80,052 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 64% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Service delivery coordinators are professionals who are responsible for handling service orders from customers to ensure that the delivery of services is completed on time and within budget. These coordinators must manage the daily activities of the service delivery team and develop training programs to execute order requests accurately and within agreed-upon timelines. They must gather and enter customer service data into their database systems to initiate order activity and coordinate any changes. Service delivery coordinators must also participate in operational meetings to provide information and recommendations with other supervisors and coordinators.
A national account coordinator is primarily in charge of building positive relationships with new and existing clients, ensuring client satisfaction and profit growth. They support a company's sales team by conveying the needs of clients, developing sales strategies through research and analyses, and recommending solutions against problem areas. Moreover, a national account coordinator directly communicates with clients through calls and correspondence, assisting them by answering inquiries, arranging appointments, and addressing issues and concerns, resolving them promptly and efficiently.
Service delivery coordinators and national account coordinators have different pay scales, as shown below.
| Service Delivery Coordinator | National Account Coordinator | |
| Average salary | $68,226 | $40,090 |
| Salary range | Between $48,000 And $95,000 | Between $29,000 And $54,000 |
| Highest paying City | Washington, DC | - |
| Highest paying state | Illinois | - |
| Best paying company | Baker Hughes | - |
| Best paying industry | Technology | - |
There are a few differences between a service delivery coordinator and a national account coordinator in terms of educational background:
| Service Delivery Coordinator | National Account Coordinator | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between service delivery coordinators' and national account coordinators' demographics:
| Service Delivery Coordinator | National Account Coordinator | |
| Average age | 47 | 47 |
| Gender ratio | Male, 52.0% Female, 48.0% | Male, 33.4% Female, 66.6% |
| Race ratio | Black or African American, 8.2% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7% | Black or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |