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The differences between service delivery coordinators and office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service delivery coordinator and an office manager. Additionally, a service delivery coordinator has an average salary of $68,226, which is higher than the $43,395 average annual salary of an office manager.
The top three skills for a service delivery coordinator include service delivery, project management and customer satisfaction. The most important skills for an office manager are customer service, patients, and financial statements.
| Service Delivery Coordinator | Office Manager | |
| Yearly salary | $68,226 | $43,395 |
| Hourly rate | $32.80 | $20.86 |
| Growth rate | - | -8% |
| Number of jobs | 32,905 | 53,712 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 44% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Service delivery coordinators are professionals who are responsible for handling service orders from customers to ensure that the delivery of services is completed on time and within budget. These coordinators must manage the daily activities of the service delivery team and develop training programs to execute order requests accurately and within agreed-upon timelines. They must gather and enter customer service data into their database systems to initiate order activity and coordinate any changes. Service delivery coordinators must also participate in operational meetings to provide information and recommendations with other supervisors and coordinators.
Office managers oversee the entire workplace. They maintain office processes and services to ensure that everything is running well. They manage office supplies by managing inventory and procurement procedures. They also device filing systems, create needed and relevant office policies, and ensure that all the policies are being followed. As a way to make sure that the office is in top shape, office managers supervise most of the logistical aspects inside the office. They also provide support to both management teams and the rest of the employees. They often act as the bridge between the two and would sometimes even assist in the training of new employees.
Service delivery coordinators and office managers have different pay scales, as shown below.
| Service Delivery Coordinator | Office Manager | |
| Average salary | $68,226 | $43,395 |
| Salary range | Between $48,000 And $95,000 | Between $30,000 And $62,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | Illinois | New York |
| Best paying company | Baker Hughes | Moody's |
| Best paying industry | Technology | Construction |
There are a few differences between a service delivery coordinator and an office manager in terms of educational background:
| Service Delivery Coordinator | Office Manager | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between service delivery coordinators' and office managers' demographics:
| Service Delivery Coordinator | Office Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 52.0% Female, 48.0% | Male, 13.5% Female, 86.5% |
| Race ratio | Black or African American, 8.2% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7% | Black or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |