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The differences between service delivery coordinators and office managers/office coordinator can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service delivery coordinator and an office manager/office coordinator. Additionally, a service delivery coordinator has an average salary of $68,226, which is higher than the $44,616 average annual salary of an office manager/office coordinator.
The top three skills for a service delivery coordinator include service delivery, project management and customer satisfaction. The most important skills for an office manager/office coordinator are customer service, financial reports, and office equipment.
| Service Delivery Coordinator | Office Manager/Office Coordinator | |
| Yearly salary | $68,226 | $44,616 |
| Hourly rate | $32.80 | $21.45 |
| Growth rate | - | -8% |
| Number of jobs | 32,905 | 63,703 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 40% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Service delivery coordinators are professionals who are responsible for handling service orders from customers to ensure that the delivery of services is completed on time and within budget. These coordinators must manage the daily activities of the service delivery team and develop training programs to execute order requests accurately and within agreed-upon timelines. They must gather and enter customer service data into their database systems to initiate order activity and coordinate any changes. Service delivery coordinators must also participate in operational meetings to provide information and recommendations with other supervisors and coordinators.
An office manager/office coordinator is responsible for managing daily administrative tasks and monitoring workflow processes to ensure maximum productivity on meeting client deadlines and maintaining customer satisfaction. Office managers/office coordinators respond to customers' inquiries and concerns, manage records accurately, assist the marketing department on promoting brand image, develop strategic procedures, and identify business opportunities to grow revenues and increase profitability. An office manager/office coordinator must have excellent communication and organization skills to perform various duties in supporting business operations.
Service delivery coordinators and office managers/office coordinator have different pay scales, as shown below.
| Service Delivery Coordinator | Office Manager/Office Coordinator | |
| Average salary | $68,226 | $44,616 |
| Salary range | Between $48,000 And $95,000 | Between $33,000 And $59,000 |
| Highest paying City | Washington, DC | - |
| Highest paying state | Illinois | - |
| Best paying company | Baker Hughes | - |
| Best paying industry | Technology | - |
There are a few differences between a service delivery coordinator and an office manager/office coordinator in terms of educational background:
| Service Delivery Coordinator | Office Manager/Office Coordinator | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 40% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between service delivery coordinators' and office managers/office coordinator' demographics:
| Service Delivery Coordinator | Office Manager/Office Coordinator | |
| Average age | 47 | 47 |
| Gender ratio | Male, 52.0% Female, 48.0% | Male, 8.8% Female, 91.2% |
| Race ratio | Black or African American, 8.2% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7% | Black or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.2% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |