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Service delivery coordinator vs project coordinator

The differences between service delivery coordinators and project coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service delivery coordinator and a project coordinator. Additionally, a service delivery coordinator has an average salary of $68,226, which is higher than the $50,375 average annual salary of a project coordinator.

The top three skills for a service delivery coordinator include service delivery, project management and customer satisfaction. The most important skills for a project coordinator are project management, customer service, and powerpoint.

Service delivery coordinator vs project coordinator overview

Service Delivery CoordinatorProject Coordinator
Yearly salary$68,226$50,375
Hourly rate$32.80$24.22
Growth rate--8%
Number of jobs32,90538,743
Job satisfaction-5
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 66%
Average age4747
Years of experience66

What does a service delivery coordinator do?

Service delivery coordinators are professionals who are responsible for handling service orders from customers to ensure that the delivery of services is completed on time and within budget. These coordinators must manage the daily activities of the service delivery team and develop training programs to execute order requests accurately and within agreed-upon timelines. They must gather and enter customer service data into their database systems to initiate order activity and coordinate any changes. Service delivery coordinators must also participate in operational meetings to provide information and recommendations with other supervisors and coordinators.

What does a project coordinator do?

Project coordinators act as the liaising body between different departments involved in a specific project. They are members of the group assigned to work together for special projects or undertakings that will benefit the organization. Project coordinators join meetings of the special committee, from planning to evaluation. They take notes and jot down action plans. They ensure that the committee members assigned to do specific tasks are doing so. They also guarantee project success by ensuring that the people involved in the project are working well together.

Service delivery coordinator vs project coordinator salary

Service delivery coordinators and project coordinators have different pay scales, as shown below.

Service Delivery CoordinatorProject Coordinator
Average salary$68,226$50,375
Salary rangeBetween $48,000 And $95,000Between $33,000 And $75,000
Highest paying CityWashington, DCNew York, NY
Highest paying stateIllinoisNew York
Best paying companyBaker HughesMeta
Best paying industryTechnologyFinance

Differences between service delivery coordinator and project coordinator education

There are a few differences between a service delivery coordinator and a project coordinator in terms of educational background:

Service Delivery CoordinatorProject Coordinator
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Service delivery coordinator vs project coordinator demographics

Here are the differences between service delivery coordinators' and project coordinators' demographics:

Service Delivery CoordinatorProject Coordinator
Average age4747
Gender ratioMale, 52.0% Female, 48.0%Male, 37.7% Female, 62.3%
Race ratioBlack or African American, 8.2% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7%Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between service delivery coordinator and project coordinator duties and responsibilities

Service delivery coordinator example responsibilities.

  • Review and manage any contractual inquires from branches, patients, referral sources, case managers while monitoring all EDI transmission.
  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Create and develop POS materials used throughout the company.
  • Complete HUD require reports and enter ISP into database.
  • Summit semi-report to the HUD and other funds relate projects.
  • Monitor building HVAC systems to ensure most efficient operating schedules.
  • Show more

Project coordinator example responsibilities.

  • Create and lead Smartsheet training for team members.
  • Manage timely delivery of regular deliverables to the CIO.
  • Project manages all aspects of office redesign to include; new furniture, layout, logistics, and telephony requirements.
  • Manage FTP site for all projects and coordinate with all consultants and clients to help upload and download auto cad drawings.
  • Manage Minnesota Medicaid billing and patient eligibility from admission and renewals.
  • Manage the PMO Intranet site and develop related standard operating procedure documents.
  • Show more

Service delivery coordinator vs project coordinator skills

Common service delivery coordinator skills
  • Service Delivery, 25%
  • Project Management, 17%
  • Customer Satisfaction, 10%
  • Customer Service, 7%
  • Data Entry, 5%
  • SLA, 5%
Common project coordinator skills
  • Project Management, 15%
  • Customer Service, 11%
  • PowerPoint, 7%
  • Data Entry, 5%
  • Purchase Orders, 5%
  • Project Coordination, 5%

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