Service department manager vs team service leader

The differences between service department managers and team service leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service department manager and a team service leader. Additionally, a team service leader has an average salary of $48,523, which is higher than the $41,773 average annual salary of a service department manager.

The top three skills for a service department manager include food safety, food quality and direct reports. The most important skills for a team service leader are cleanliness, food safety, and culinary.

Service department manager vs team service leader overview

	Service Department Manager	Team Service Leader
Yearly salary	$41,773	$48,523
Hourly rate	$20.08	$23.33
Growth rate	6%	-
Number of jobs	114,922	103,107
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

What does a service department manager do?

A service department manager is responsible for leading the service department operations by assisting the staff in customer interaction, providing the highest customer service, and negotiating contracts and partnerships with clients. Service department managers coordinate with the sales and marketing team for brand promotions and advising the staff in selling new products to potential customers. They also handle and resolve high-level complaints, process replacements, and issue refunds as needed. A service department manager must have excellent communication and leadership skills, especially in encouraging and supporting the team members to meet the department's goals and objectives.

What does a team service leader do?

Team Service Leaders oversee a group of employees in the service industry. These industries are often food service, hospitality, or customer service. Team Service Leaders are usually tenured or experienced employees. They are familiar with the company's products and service protocols. They should be able to address concerns in a fast manner and come up with ways to mitigate other problems that may arise. They manage the team who work on service delivery. They also train new employees and enhance the skills of existing ones. They continuously find ways to improve service delivery and to address pertinent issues in the industry.

Service department manager vs team service leader salary

Service department managers and team service leaders have different pay scales, as shown below.

	Service Department Manager	Team Service Leader
Average salary	$41,773	$48,523
Salary range	Between $29,000 And $60,000	Between $27,000 And $84,000
Highest paying City	Vancouver, WA	New York, NY
Highest paying state	Massachusetts	New York
Best paying company	HNTB	Chevron
Best paying industry	Government	-

Differences between service department manager and team service leader education

There are a few differences between a service department manager and a team service leader in terms of educational background:

	Service Department Manager	Team Service Leader
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Service department manager vs team service leader demographics

Here are the differences between service department managers' and team service leaders' demographics:

	Service Department Manager	Team Service Leader
Average age	47	47
Gender ratio	Male, 64.3% Female, 35.7%	Male, 48.7% Female, 51.3%
Race ratio	Black or African American, 9.5% Unknown, 4.8% Hispanic or Latino, 18.3% Asian, 5.7% White, 61.0% American Indian and Alaska Native, 0.7%	Black or African American, 10.5% Unknown, 4.8% Hispanic or Latino, 17.3% Asian, 5.6% White, 61.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between service department manager and team service leader duties and responsibilities

Service department manager example responsibilities.

Manage service plumbers & HVAC technicians in daily operations, interview & hire new employees.
Manage parts and service department operations while consistently meeting or exceeding industry standards for profitability and CSI.
Process inventory through store computer system, POS register system and completion of all require paperwork.
Enter schedule edits into KRONOS.
Operate POS system and perform cashier duties.
Enter schedule edits for entire store into KRONOS time clock system.

Team service leader example responsibilities.

Manage payroll specialists base both domestically and offshore processing as the payroll department for outsource payroll.
Lead team through tactical military operations training focuse on leadership strategy and survival in vary deployment locations across the globe.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Maintain excellent and extensive customer service for Medicare members.
Provide visionary leadership, strategic direction and oversight to ensure effectual operations, optimal customer service and goal attainment.
Ensure compliance with UL, OSHA and EPA requirements.

Service department manager vs team service leader skills

Common service department manager skills

Food Safety, 49%
Food Quality, 43%
Direct Reports, 1%
Customer Satisfaction, 1%
Payroll, 1%
Warranty Claims, 1%

Common team service leader skills

Cleanliness, 32%
Food Safety, 28%
Culinary, 25%
Sales Floor, 2%
Ladders, 1%
Patients, 1%

Service Department Manager vs. similar jobs

Service Department Manager related careers

Service Department Manager related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Service Department Manager
Service Department Manager vs Team Service Leader

Updated January 8, 2025

Browse office and administrative jobs