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  • Route Service Supervisor- UniFirst

    Unifirst 4.6company rating

    Service manager job in Grundy Center, IA

    Route Service Supervisor UniFirst is seeking a Route Service Supervisor to join our team! The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: Some companies say they like to promote from within, we just do…constantly! Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the training and development of a team of Route Service Representatives Respond to service requests Negotiate customer contract renewals Build strong relationships with your customers and team Work closely with all other leadership and management team members to provide the best customer service and product programs Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep's performance and their customers' level of satisfaction and loyalty. Qualifications What we're looking for: A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles An individual ready to learn and work to become a customer service and loyalty expert High school diploma or GED, some college is a plus 21 years of age Valid non-commercial driver's license in the state of residence Reliable transportation Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Communication and language skills Basic computer proficiency Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
    $41k-56k yearly est. 4d ago
  • ASST STORE MGR in JESUP, IA S17647

    Dollar General 4.4company rating

    Service manager job in Jesup, IA

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we're still growing. Learn more about Dollar General at ********************** Job Details GENERAL SUMMARY: The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS: Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase. Open and close the store a minimum of two days per week. Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures. Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays. Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction. Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Assist with management of the store in the Store Manager's absence. Qualifications KNOWLEDGE and SKILLS: Effective interpersonal, written and oral communication skills. Ability to solve problems and deal with a variety of situations. Good organization skills with attention to detail. Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Ability to perform cash register functions and generate reports. Knowledge of cash, facility, and safety control policies and practices. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of experience in a retail environment and six months supervisory experience preferred. WORKING CONDITIONS: Frequent walking and standing Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds Occasional climbing (using step ladder) up to heights of six feet Fast-paced environment; moderate noise level Occasional exposure to outside weather conditions Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores. Dollar General Corporation is an equal opportunity employer.
    $35k-41k yearly est. 2d ago
  • Technical Lead-Valve Condition Monitoring Service

    Emerson 4.5company rating

    Service manager job in Marshalltown, IA

    We are seeking a highly skilled and motivated Technical Lead to oversee the implementation phase, support activities, and continuous improvement of our Valve Condition Monitoring (VCM) data collection models. This strategic global and hands-on role is responsible for supporting global teams, sustaining existing service contracts, and leading the development and deployment of secure data collection solutions. This role is critical to ensuring the successful implementation and long-term reliability of VCM services across diverse industrial environments. **In This Role, Your Responsibilities Will Be:** **1. Technical Support for Global Opportunities** + Serve as the technical authority for VCM technologies to provide expert technical guidance to world area teams pursuing new VCM opportunities. + Assist in solution design, proposal development, and customer presentations to ensure alignment with service capabilities and customer needs. + Act as a technical liaison between regional teams and central engineering, software development, and support resources. + Ensure compliance with industry standards and internal quality protocols during service implementation. **2. Service Sustainment & Troubleshooting** + Act as the primary technical contact for world area VCM teams, providing expert guidance, troubleshooting, and resolution of VCM-related issues. + Diagnose and resolve technical issues affecting existing VCM contracts to maintain service continuity and performance. + Lead root cause analysis and corrective actions for system failures, data collection anomalies, or connectivity issues. + Collaborate with field service and support teams across various Emerson groups to ensure timely resolution and customer satisfaction. + Conduct training sessions and workshops for world area VCM teams on systems configurations and maintenance best practices. + Translate complex technical findings into actionable insights for world area VCM teams, enhancing operational excellence. + Develop and maintain documentation, including service manuals, troubleshooting guides, and FAQs. + Identify recurring issues and lead root cause analysis efforts to implement long-term solutions. **3. Development & Deployment of Online Data Collection Solutions** + Lead the review, design, and implementation of secure online data collection models using Purdue Enterprise Reference Architecture (PERA) and Data Diode solutions for Industrial Control Systems. + Work closely with cybersecurity, IT, and engineering teams to ensure compliance with data protection standards and operational integrity. + Drive innovation in remote monitoring capabilities to enhance service scalability and responsiveness. **4. Ownership of VCM Implementation Process** + Define, document, and continuously improve the end-to-end VCM implementation process. + Ensure consistent execution across projects, including planning, installation, commissioning, and validation. + Develop and/or recommend tools, training materials, process guides, and best practices to support global deployment teams. **Who You Are:** + **Customer obsession & ownership bias** -proactively drives closure on escalations. + **Structured problem-solving** -data-driven, clear baselines and verification steps. + **Influence without authority** -coordinates world area teams, vendors, and central engineering. + **Clarity in communication** -simplifies complex technical topics for execs and technicians. + **Continuous improvement mindset** -detects patterns, codifies fixes, and scales standards. **For This Role, You Will Need:** + **Education:** Bachelor's degree in Electrical, Mechanical, Controls/Instrumentation, Computer/Electrical Engineering, or related field; or equivalent practical experience. + **Experience:** 5 years in **industrial automation/OT** or **asset management/condition monitoring** , including commissioning, support, and troubleshooting of instrumentation or control systems in **process industries** . + **Instrumentation:** Hands-on with **control valves, positioners/digital valve controllers, instrumentation protocols (HART/FOUNDATION Fieldbus/Modbus)** . + Good understanding of **predictive maintenance** and valve diagnostics technologies. + Familiarity with industrial plants architectures, control systems, asset management platforms, and IIoT technologies. + **OT Networking & ICS Security:** Experience with secure data architectures, including **Purdue Model zones/levels** , **firewalls/jump servers** , secure remote access, **data diodes/unidirectional gateways** , and segmented architectures in plant environments. + **Troubleshooting & Sustainment:** Proven experience in customer-facing technical role, root cause analysis ( **RCA)** process, diagnosing **anomalies** , **connectivity issues** , and **system failures** across field devices and control network. + **Cross‑functional leadership:** Experience acting as a **technical authority/liaison** across regional teams, central engineering, and customer stakeholders; able to run workshops and **deliver training** . + Analytical thinker with excellent project management and prioritization skills; well-organized and detail oriented. + Excels at self-managing workload and executing multiple concurrent projects to meet deadlines. + Strong communication, presentation, and interpersonal skills, with ability to lead colleagues by influence (often virtually), and comfortably engage with customers at decision-making levels. + Ability to effectively interact with all levels of the organization to meet milestones. + **Documentation & Process:** Able to **define, document, and continuously improve** implementation processes, create **service manuals & troubleshooting guides** , and maintain high-quality knowledge base content. **Preferred Qualifications That Set You Apart:** + **Instrumentation:** Experience with Emerson DVCs, ValveLink software, Asset Management Systems, smart instrumentation; calibration and loop checks. + **Cybersecurity:** Familiarity with **IEC/ISA 62443** standard and **NIST SP 800‑82** guide. + **End-to-end solution implementations:** Designed and deployed secure architectures from **field device/positioner → control network → historian/cloud → analytics.** + **Cyber-OT collaboration:** Worked with **cybersecurity/IT/engineering** to meet **policy/standard requirements** , including segmentation, hardening, logging, and remote access governance; successfully integrated **data diodes** without impacting operations. **Our Culture & Commitment to You:** + At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. + We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. \#LI-AN1 **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together. **Work Authorization** Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go! **No calls or agencies please.** **Requisition ID** : 25028154 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
    $95k-128k yearly est. 28d ago
  • Patron Services Manager

    City of Marion 3.4company rating

    Service manager job in Marion, IA

    Posting open until filled. JOB INFORMATION Department: Marion Public Library Bargaining Unit: Non-Bargaining Library Director Pay Grade: NB Pay Scale FLSA Classification: Exempt JOB SUMMARY This is a supervisory professional position at the Marion Public Library. The Manager is responsible for a core function of the library under the direction and supervision of the Library Director. The Manager assists the library's diverse patron population, both in person and through designing, managing, and facilitating specialized library functions. Additional personnel management is essential in this role. Supporting and guiding patron accounts staff & volunteers to accomplish the organization's mission, and working to ensure staff have the resources and training needed to deliver quality service. The employee serves as a member of the leadership team that develops and facilitates library policies, service programs, and collections; participates in visioning, strategic planning, problem solving, marketing and outreach activities, and space utilization planning. ESSENTIAL JOB DUTIES & RESPONSIBILITIES Customer Experience · Actively assess customer experience at the Circulation Desk; identify areas for improvement; design and implement strategies to enhance onsite and remote use of library services and resources · Solicit and respond to customer feedback related to customer service and library experience Account Services · Plan, coordinate and manage circulation and access services, including application of policies and procedures, public relations, informal readers'/viewers'/listeners' advisory functions, and collection of fines and other payments · Manage self-check station actives and equipment · Develop and maintain procedures for circulation and customer record access functions, including reserves, overdue materials, and library card applications with an emphasis on exceptional customer experience · Mediate and resolve customer disputes, complaints, and inquiries related to circulation policies and procedures · Prepare circulation and holdings reports monthly and annually, or as needed · Manage library volunteer program and supervises volunteers · Serve as library liaison to Unique Collection Agency · Liaise with access services and circulation departments at other Metro Library Network libraries Other Responsibilities · Oversee creation and maintenance of master and daily schedule for Circulation Desk and classification of volunteers · Hire, train, supervise, and evaluate Circulation staff and volunteers · Conduct library tours · Attend and participate in library staff meetings and training sessions · Participate in professional organizations and continuing education activities · Work at public service desks regularly · Supervise the library when the Library Director and the Deputy Library Director are not present Daily work may include some clerical and paraprofessional tasks including but not limited to general circulation duties and minor maintenance ESSENTIAL JOB KNOWLEDGE AND SKILLS · Knowledge of the principles and practices of library science; demonstrated ability to apply knowledge of professional practices to library service, including but not limited to programming, reference service, collection development, and organization of information · Knowledge of library of service, circulation, and account services best practices · Knowledge of best privacy practices · Knowledge of management of integrated online library systems (shared catalog and circulation functions) · Awareness of readers' viewers'/ listeners' advisory practices · Awareness of trends and developments in information storage and access technologies and practices · Familiarity with web-based library services and applications and ability to apply this knowledge to provide services · Ability to supervise and train a large staff of part- and full-time employees · Ability to communicate clearly and concisely, both orally and in writing · Ability to calculate statistics and perform quantitative analysis of services · Ability to work with minimum supervision · Ability to represent the library to the public and profession · Ability to work collaboratively · Ability to act with political savvy · Ability to identify potential community partners and develop and maintain relationships as appropriate REQUIRED EXPERIENCE, EDUCATION AND/OR CERTIFICATIONS · MLS Degree from an American Library Associate accredited program is required. If an otherwise qualified candidate does not currently hold an MLS degree, the candidate must be able to obtain one prior to their third work anniversary. · 5-10 years' experience in providing customer service, circulation, and account services is preferred but not required and may substitute for by an MLS degree or its equivalent · Demonstrated project management experience required · A valid Iowa driver's license is required within 30 days of hire PHYSICAL REQUIREMENTS & WORKING CONDITIONS · Ability to sit, bend, stoop, reach, stand, push, pull as required · Physical agility, strength, and dexterity necessary for handling library materials up to 35 pounds · Dexterity to use basic technology equipment, including a keyboard, mouse, and touchpad · Interpersonal skills and cognitive flexibility to interface with a variety of internal and external customers in diverse, sometimes high-stress, situations · Executive functioning skills appropriate for a busy, fast-paced environment · Works in an office environment · May be required to work some overtime upon demand of workload · The Marion Public Library is a busy, customer focused library with a high level of use by patrons of all ages. Patrons have high expectations regarding the quality and efficiency of library service · Managers may be required to work one evening per week and in a Saturday-Sunday rotation. They regularly work with and have access to patron records that are confidential according to the Code of Iowa. POTENTIAL BACKGROUND CHECKS INCLUDE: Sex Offender Registry Criminal Background Check Drug Screening Driving Record Pre-Employment Physical This City of Marion is an equal opportunity employer. We value and celebrate diversity. Employment is decided based on qualifications, merit and business need.
    $42k-54k yearly est. 60d+ ago
  • IT Field Service Manager

    Loenbro 3.5company rating

    Service manager job in Cedar Rapids, IA

    Job Description - IT Field Services Manager Reporting to: Director IT Operations Department: Information Technology Build and lead a team responsible for reliable technology operations at job sites nationwide. Ensure consistent deployment standards, rapid response capability, and exceptional end-user support for field crews. Core Responsibilities * Oversee all jobsite IT setup and operations (trailers, Mobile Office Site boxes, Starlink, LTE, etc.). * Standardize the Mobile Office Site (MOS) field IT kit (firewall, switch, access point, UPS) and maintain configuration baselines. * Manage site mobilizations, cutovers, relocations, and decommissions. * Coordinate with networking, Intune/M365, and cybersecurity teams for compliance and endpoint readiness. * Build and maintain the knowledge base and SOP library for repeatable deployments. * Supervise and mentor regional field technicians. * Track asset inventory and field kits via Freshservice (ITAM). * Monthly Reporting, incident metrics, and SLA adherence, etc. * Ensure field deployments meet performance, reliability, and security standards. * Coordinate with vendors for connectivity, logistics, and field service support. Required Skills * Strong networking background (firewalls, routing, wireless). * Desktop and mobile device management expertise (Windows, iOS, Android). * Experience with Starlink, Cradlepoint, or equivalent cellular/WAN solutions. * Field operations experience (construction, oil & gas, or industrial preferred). * Excellent communication and customer service skills. * Ability to work in physically demanding jobsite environments. * Experience producing and maintaining technical documentation and SOPs. * Strong problem-solving capability in remote and resource-limited environments. Soft Skills * Clear, direct communication style; able to translate technical issues into operational impact. * Adaptability and resourcefulness when facing changing field conditions. * Leadership and mentoring ability to develop field technicians into a high-performing team. * Strong customer service orientation with empathy for field operations. * Calm, steady presence under pressure and during critical outages. * Ability to drive process consistency and continuous improvement across regions. Performance Metrics * Jobsite connectivity, uptime and reliability. * SLA adherence for deployments, relocations, and incident response. * Quality and completeness of documentation and asset management. * Field technician performance, training completion, and development. * End-user and field leadership satisfaction scores. Experience * Minimum of 7 years of IT experience, including at least 3 years in field services, networking, or infrastructure support. * Bachelor's degree in Computer Science, Business Administration, or a related field preferred. * Demonstrated experience managing technicians or leading field deployments across multiple sites. * Strong hands-on experience with WAN technologies including Starlink, LTE, VPN, and wireless systems. * Proficiency with M365, Intune, and endpoint management in distributed environments. * Proven ability to work effectively with project managers, superintendents, and field leadership. * Preferred background in both technical and managerial roles within an IT service organization. * Experience researching, evaluating, and implementing new technologies. * ITIL v4 Foundations certification preferred.
    $44k-70k yearly est. 10d ago
  • Service Manager, Hvy

    Altorfer

    Service manager job in Cedar Rapids, IA

    Experienced, safety minded, team leader to manage the Heavy Equipment Service Department. Managing shop, field, and support personnel. Provide leadership to ensure safe, efficient and productive operations, while maintaining a high level of customer satisfaction. Demonstrate strong customer communication skills as well as the ability to manage and motivate a large, diverse workforce. Assist customers and technicians on repairs and define the scope of work to ensure expectations are met. Assist shop personnel, PSRs, and customers with quoting, opening, closing and invoicing work orders Oversee technician and supervisory staff productivity and performance including annual reviews, administering disciplinary action as necessary. Promote safety in the workplace and help lead technical and professional development. Perform other duties as assigned. Qualifications 2-4 year college degree or 10 years of Caterpillar Heavy Equipment repair experience. Previous supervisory experience helpful. Basic knowledge of diesel engine, hydraulic, electrical, and undercarriage systems. Knowledge of Caterpillar Equipment and Technical Training preferred. Must have the ability to express ideas and influence others in a positive manner to accomplish long term goals. Ability to write professional business communication by email or letter is required. Excellent communication skills and customer service skills are needed. Ability to work in a fast paced environment Must be able to lift 75lbs. Computer literate, PC experience with programs such as Microsoft, Excel, Word, and Outlook is required. Must have a High School Diploma or equivalent Must have a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). Physical Requirements/Working Conditions This position works in an office environment and in the service shop. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May on a continuous basis be on the shop floor supporting service operations. Noise level in the shop environment is usually moderate, and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran . Why Work for Altorfer? At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
    $44k-72k yearly est. Auto-Apply 60d+ ago
  • Auto Service Manager

    Mills Fleet Farm

    Service manager job in Cedar Rapids, IA

    If you have a customer first attitude, possess strong leadership skills, and a passion for the automotive service industry, this position is perfect for you! The Auto Service Manager is responsible for providing superior service to our customers and leading the auto service sales and technician team. Job duties: * Teach, train, coach, and mentor your team to develop consistent and Best in Class execution and customer service. * Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with the HR & Training Manager, hire, train, develop, and manage the performance of all Team Members. * Assist customers with questions and handle customer issues. * Establish a working knowledge of Fleet Farm's entire line of tires, parts, and accessories * Promote and sell automotive products and services that meet customer needs. * Develop service estimates by costing materials, supplies and labor, and calculating customer's payment. * Perform basic maintenance and tire specialist duties, such as changing oil, checking fluids, installing batteries, mounting and balancing tires, and wheel alignment checks. * Create employee schedules for auto service sales and technician Team Members. * Provide store leadership with sales and payroll budget reports. * Managing auto center profitability by monitoring and controlling payroll and controllable expenses. * Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: * Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. * Bachelor's degree in Automotive, Management, or related field, or relevant experience preferred. * 3 years of retail / automotive management experience preferred. * Demonstrated strong interpersonal and leadership skills. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $44k-72k yearly est. 20d ago
  • Remodeling Service Manager

    Renuity

    Service manager job in Cedar Rapids, IA

    Job Description Mad City Windows & Baths, a Renuity Company Remodeling Service Manager Earn up to $60,000/yr The home improvement industry is broken. Renuity is here to fix it. We've united seven of the most trusted home renovation companies in America under one powerful brand - Renuity. Together we're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started. If you're ready to build the future of home improvement, join us. What We Offer Competitive salary of $50 - 60k/yr Comprehensive benefits including medical, dental, and vision Consistent schedules and professional growth opportunities A respectful, forward-thinking work culture About the Role In this position, you will: Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects. Create detailed service tickets and parts lists. Order, track and keep reports on all service parts. Schedule servicing appointments. Communicate with Field Managers and Service Technicians for proper follow up on field issues. Keep employees up to date on new or old product issues. Key Qualifications Previous Remodeling, Construction or Carpentry experience required Experience working with customers to solve problems Excellent communication skills Ability to multi-task in a fast-paced environment Basic computer skills About Mad City Windows & Baths At Mad City Windows & Baths, a Renuity company, we're making home improvement faster, easier, and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we're combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality, we continue to grow rapidly, offering unparalleled career opportunities-100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization, you'll have the opportunity to make an impact, grow your career, and help people create homes they love. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************. If you have a question regarding your application, please contact ****************** To access Renuity's Privacy Policy, please click here: Privacy Policy
    $50k-60k yearly Easy Apply 5d ago
  • Service Manager

    Dave Wright Nissan Subaru

    Service manager job in Hiawatha, IA

    AWARDED 'BEST DEALERSHIPS TO WORK FOR' 12 TIMES! FAMILY OWNED AND OPERATED! OUR BUSINESS IS GROWING AT A RAPID RATE! The Service Manager is a crucial position in the overall success of the service department. This person must have passion for serving. Serving both our customers and fellow employees. The Service Manager will provide guidance and training to our team of advisors and step in to assist guests whenever needed. Dave Wright Nissan Subaru Core Values: We Solve It We Are All One Team We Do What We Say We Grow Or We Die We Commit And Never Quit Service Manager Requirements: Hold staff accountable to our processes Achieve above average Customer Service scores for the department Provide training to service department personnel Assist guests in a professional and courteous manner Positive, upbeat energy Excellent communicator Excellent written and verbal skills Confident, strong and engaging personality Detail Oriented Career Oriented Valid driver's license Service Manager Benefits: Paid Vacation, PTO days and Holidays Health, Life, Dental, and Vision Insurance Company Contributed 401K Additional Benefits Include: Exciting company Christmas Party 3 National Holidays each month Company golf outing Appreciation for a job well done Apply to our Service Manager position today!
    $44k-72k yearly est. Auto-Apply 12d ago
  • District Manager- Eastern IA

    Johnson Brothers 4.6company rating

    Service manager job in Cedar Rapids, IA

    Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry! Job Description: Johnson Brothers Liquor Company is accepting resumes for a District Sales Manager to lead a team of Sales Representatives in the Eastern Iowa Surrounding Areas (Cedar Rapids, Waterloo, Cedar Falls). Job Duties: * Achieve division yearly sales plan. * Conduct weekly sales team meetings to review progress, programs, new items and initiatives, pre-planning sessions, and to celebrate successes. * Develop, coach and train sales team to achieve sales goals, placement objectives and to ensure company standards are met. * Evaluate progress and work with sales reps to determine growth potential. * Manages sales performance by measuring and reporting results, evaluating and correcting performance and administering policies and procedures. * Conduct key account calls by helping to prepare and present programs. * Assist in the development of sales forecasts and scheduling of product. * Plan for activities by forecasting conditions, market analysis, market trends, defining objectives and strategies. * Oversee distribution, allocation and pricing of product. * Manage budget, forecasting and sales trends of accounts. * Follow-up and comply with requests from upper management. * Report weekly/monthly/quarterly to management team to be sure sales targets are met. Position Requirements: * 4 year BA/BS college degree (preferred) * Previous Sales experience required * Previous beverage sales management experience * Strong working product knowledge of wine and liquor * Strong interpersonal skills with focus on communication and problem resolution * Strong ability to multi-task efficiently within given time parameters * Excellent planning/organizational skills necessary to achieve business goals * Customer service and results oriented * Computer proficient: MS Office (AS400 is a plus) * Valid driver's license with an acceptable driving record * Reliable transportation and proof of insurance Worker Sub-Type: Regular Time Type: Full time
    $60k-106k yearly est. Auto-Apply 37d ago
  • Swine Service Manager

    Prestage 4.4company rating

    Service manager job in Iowa Falls, IA

    Reports to: Production Manager Service manager will oversee an assigned territory of contract & company owned wean to finish sites. Train & manage farm staff to ensure proper production practices are followed. Initial inventory & assessment of newly placed pigs. Marketing - weekly projections & selection of pigs for market. Work with maintenance dept. to ensure all site maintenance is current. Ability to troubleshoot & adjust ventilation. Accessing health issues and the ability to perform on farm diagnostics. Requirements Requirements: Excellent verbal & written communication skills. Excellent organizational & time management skills. Prior swine management experience. Valid drivers license with a clean driving record Benefits Benefits In addition to very competitive pay employees of Prestage Farms receive: Sick Pay Vacation Pay Holiday Pay 401(k) Plan Medical Insurance Voluntary Insurance options such as Dental, Vision, Etc.
    $37k-54k yearly est. Auto-Apply 60d+ ago
  • District Manager (QSR)

    Las Vegas Petroleum

    Service manager job in Holland, IA

    The District Manager is responsible for overseeing operations across multiple QSR locations within a designated area. This role focuses on driving sales, ensuring operational excellence, mentoring store management teams, and maintaining brand standards. The ideal candidate is a results-oriented leader with a strong background in multi-unit restaurant operations. Key Responsibilities: Leadership & Team Development: Coach and support General Managers and Assistant Managers to improve performance, execution, and leadership capability. Recruit, train, and develop high-performing teams. Foster a positive, accountable, and customer-focused culture. Operational Excellence: Ensure each location meets or exceeds operational standards for food quality, speed of service, cleanliness, and customer satisfaction. Conduct regular store visits and audits to assess compliance with company policies, safety regulations, and brand procedures. Financial Management: Drive sales growth and profitability across all locations. Analyze financial reports (P&L, labor, food cost) and implement corrective actions when needed. Set and monitor goals for sales, labor, and cost control. Strategic Planning: Assist in planning and executing marketing initiatives, promotions, and community involvement. Identify underperforming stores and implement turnaround strategies. Provide feedback and insights to senior leadership on market trends and competitive activity. Compliance & Standards: Ensure all restaurants follow local health department and food safety guidelines. Maintain brand consistency in food prep, presentation, and guest experience. Enforce all HR, legal, and safety protocols. Qualifications: Minimum of 3-5 years of multi-unit management experience in the QSR or restaurant industry. Proven track record of managing performance, driving sales, and reducing costs. Strong leadership, coaching, and communication skills. Working knowledge of budgeting, financial analysis, and operational KPIs. Ability to travel frequently between stores. Proficient in POS systems, Microsoft Office Suite, and reporting tools. Bachelor's degree in Business, Hospitality, or related field preferred (not required).
    $62k-104k yearly est. Auto-Apply 60d+ ago
  • District Manager

    Planet Fitness-PF Baseline Fitness

    Service manager job in Cedar Rapids, IA

    Job DescriptionJob Title: District Manager Reports to: Regional Manager Status: Full Time/Supervisor/Exempt Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports. Essential Duties and Responsibilities Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district. Operational consistency amongst all clubs within the region, including but not limited to: o Outstanding member experience o Planet Fitness and Baseline Fitness brand standards o Club cleanliness o Policy implementation o Weekly payroll approval o Front desk management o Facility maintenance and repair o Vendor and inventory Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district. Develop and train staff to build a bench for the Club Manager positions. Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets. Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls. Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager. Handle all incoming email complaints and mystery shops from district location. District Manager Schedule District manager schedules are approved by the Regional Manager monthly. The expectation is that 70% of the District Managers time is spent in the clubs. When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications Honesty and good work ethic High school diploma Willingness to travel At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once. Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Monthly vehicle reimbursement Monthly cell phone reimbursement Unlimited PTO Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
    $62k-105k yearly est. 13d ago
  • FOH Service Supervisor

    Barrel House 4.0company rating

    Service manager job in Marion, IA

    The Front of House (FOH) Service Supervisor is a team leader and is primarily responsible for overseeing employees and guiding the tempo of service throughout operations at Barrel House. A Supervisor position monitors team members participation to ensure everyone has proper training and provides additional training if needed. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity. Benefits & Perks: Health Insurance (Medical, Dental, & Vision) 401k Match Retirement Plan Employee Meal Discount Program Company Overview: At Barrel House, the foundation of any position is our We CARE Culture. The Barrel House Team displays Commitment, Attentiveness, Respect, and Excellence in every decision they make; for both customers and fellow team members. Core Responsibilities: Managing the workflow of day-to-day operations for their employees by creating team objectives, assigning, and delegating tasks Communicates with the general manager regarding all issues that happen on a shift. Create and distribute reports to update the company on the teams progress. Responsible for quality leadership in the restaurant promoting positive employee morale. Leads by example. Motivate and encourage team members to recognize and embody the Barrel House We CARE Culture. Ensures Barrel House Steps of Service, service standards are being met. Determine the completion timeline and monitor progress to keep the project on track and on schedule. Develop a strategy that the team members can use to better reach goals. Responsible for training and implementing roll-out specials to all FOH team members. Manages FOH Service Staff and ensures checklist duties are complete. Ensures bar standards are being followed & supervises or coordinates activities of bartending staff engaged in cocktail preparation. Responsible for completing a liquor order and forwarding to the GM for review. Backs up all FOH personnel as needed, including running orders to the guest's table. Communicate clear instructions & delegates responsibilities to team members. Ensures menu items are prepared properly by monitoring and overseeing Expediting role (Expo). Delivers quality guest service and monitors the level of service throughout the restaurant. Assisting in the development of strategies that the team members can use to better reach goals. Assessing the work performance of their employees and identifying areas that need improvement Ensuring that business goals, deadlines and performance standards are met Training and onboarding new hires to make sure they understand their roles Setting goals for workers and making sure they comply with the companys plans and vision Recommend new employees to the human resources team based on an assessment of their performance Reporting performance records and evaluations to HR and senior management Adheres to Barrel House company standards, including personal hygiene and appearance. Adheres to health and safety standards when handling food. Qualifications: Efficiently operate a Point Of Sale (POS) system, including Kitchen Display System (KDS). Be able to work in a standing position for extended periods of time. Be able to reach, bend, stoop, and frequently lift up to 50 pounds. Must be able to reliably commute to on-site location. Must be authorized to work in the United States. Must be over the age of 18 years old.
    $31k-47k yearly est. 21d ago
  • Auto Service Manager

    Fleet Farm Careers 4.7company rating

    Service manager job in Cedar Rapids, IA

    If you have a customer first attitude, possess strong leadership skills, and a passion for the automotive service industry, this position is perfect for you! The Auto Service Manager is responsible for providing superior service to our customers and leading the auto service sales and technician team. Job duties: Teach, train, coach, and mentor your team to develop consistent and Best in Class execution and customer service. Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with the HR & Training Manager, hire, train, develop, and manage the performance of all Team Members. Assist customers with questions and handle customer issues. Establish a working knowledge of Fleet Farm's entire line of tires, parts, and accessories Promote and sell automotive products and services that meet customer needs. Develop service estimates by costing materials, supplies and labor, and calculating customer's payment. Perform basic maintenance and tire specialist duties, such as changing oil, checking fluids, installing batteries, mounting and balancing tires, and wheel alignment checks. Create employee schedules for auto service sales and technician Team Members. Provide store leadership with sales and payroll budget reports. Managing auto center profitability by monitoring and controlling payroll and controllable expenses. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Bachelor's degree in Automotive, Management, or related field, or relevant experience preferred. 3 years of retail / automotive management experience preferred. Demonstrated strong interpersonal and leadership skills. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $33k-44k yearly est. 19d ago
  • Assistant General Manager

    Marion 3.4company rating

    Service manager job in Marion, IA

    Pizza Ranch Inc. began as a single restaurant in Hull, Iowa, in 1981 and has since grown into a leading fast-casual franchise with over 200 locations across fifteen states. Known for our legendary pizza, crispy chicken, fresh salad bar, and delicious dessert buffet, we offer an exceptional dining experience through dine-in, takeout, and delivery services. At Pizza Ranch, we are driven by a powerful mission: "To establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives." If you are a passionate leader who thrives in a fast-paced environment, values community impact, and excels in delivering exceptional guest experiences, we want you to join our team! Position Summary The Assistant General Manager (AGM) plays a vital role in the restaurant's success, supporting the General Manager in daily operations, team leadership, and guest satisfaction. This role is perfect for someone who is passionate about hospitality, team development, and business operations. As an AGM, you will: Support & Lead: Assist in building and developing a high-performing team that consistently delivers legendary guest experiences. Ensure Operational Excellence: Help oversee restaurant operations, ensuring high food quality, exceptional service, and a welcoming environment. Enhance the Guest Experience: Utilize guest feedback and Qualtrics data to drive continuous improvement in service and satisfaction. Drive Business Success: Work alongside the General Manager to control food and labor costs while maximizing sales and profitability. Foster a Positive Team Culture: Support and motivate employees, promoting teamwork, accountability, and growth. Be a Community Leader: Represent Pizza Ranch as a trusted community partner, fostering relationships and giving back locally. This is a full-time position that requires availability during evenings and weekends. Key Responsibilities (but are not limited to) While every day brings new challenges, the core responsibilities of the AGM include: Guest Satisfaction · Ensure each guest receives a legendary dining experience. · Handle guest feedback with professionalism and a problem-solving approach. · Maintain high standards in food quality, cleanliness, and service. · Assist in community engagement efforts to strengthen Pizza Ranch's presence locally. Business & Financial Management · Support sales growth and profitability through effective operations management. · Help monitor and manage food, labor, and operational costs. · Assist in controlling costs related to food, labor, and operations. Team Leadership & Development · Assist in recruiting, training, and developing team members. · Set clear expectations and provide regular coaching and feedback. Lead by example, fostering a team-oriented, positive work environment. Operational Excellence · Maintain compliance with health, safety, and brand standards. · Oversee daily operational procedures to maintain efficiency. · Ensure proper inventory management and cost control. Qualifications, Skills, and/or Competencies: • Passion for leading and developing people • Have and maintain a valid driver's license • Proven record of management, communication, and organizational skills • The ability to prioritize multiple situations • Effective communicator and listener with good oral and written communication skills • Restaurant management experience, preferred • Proficient in basic computer skills • High School graduate or equivalent education • Possess business acumen Why Join Pizza Ranch? · Competitive Pay & Bonus Potential · Leadership Growth · Positive & Family-Oriented Culture · Impact Your Community If you're ready to lead with purpose, make a difference, and take your career to the next level, apply today! View all jobs at this company
    $34k-45k yearly est. 15d ago
  • Retail Assistant Store Manager

    L'Oreal 4.7company rating

    Service manager job in Cedar Rapids, IA

    SalonCentric Retail Assistant Store Manager Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products? If you answered YES, apply today for our Retail Assistant Store Manager Position! SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates. Fabulous FT Benefits: * Enjoy Medical, Dental, Vision, 401K, and PTO benefits, just to name a few * Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off! * Enjoy a generous employee discount on the best brands in the business * Bring your unique personality and join our creative and fun store teams * Enjoy continuous education on hair and beauty products * Explore growth and development opportunities within the SalonCentric and L'Oréal USA family! Assistant Store Manager Competencies/Responsibilities: * Build a Great Team-You have a passion for delivering exceptional customer service. You assist the store manager in developing high performing teams that exceed customer expectations. You help recruit great talent for the store and ensure all team members have the knowledge and tools for success. You treat team members with respect and dignity. * Set Clear Direction- You work alongside your store manager to establish and communicate a clear vision to your team. You champion company vision/goals and motivate the team effectively. * Drive the Business- You support your store manager in creating new approaches to increase sales and profitability by identifying opportunities and acting quickly to address them. You seek out opportunities to understand and analyze sales trends and share your knowledge with your store associates. * Lead with Passion- In partnership with your store manager, you take an active role in motivating your team and creating an environment of open communication. You are an out of the box thinker that is always open to new ideas. You share that passion and can do attitude with your team on a daily basis. * Influence and Inspire- You help create a positive, enthusiastic working culture within the store. You consistently work towards understanding what motivates others and always lead by example. * Act with Integrity Always- You exhibit integrity in all words and actions and act with care and compassion. You build trust by delivering on all commitments. You are highly trusted by your store manager and respected by your store associates. Requirements: * 1 to 2 Years of retail leadership experience * Self-directed with excellent organizational and time management skills * Outstanding customer service, written and verbal communication skills * Ability to use computerized point of sale system, SAP experience preferred * Must be able to work weekends as availability guidelines require * 18 years of age and High School Diploma or equivalent GED, preferred * Must be able to lift up to 20 lbs. * Must be able to stand and walk about the store throughout scheduled shift * A Cosmetology license is a plus, but not required * Salary Range: From: $18.30 To: $20.30 To learn more about the position and what the company is up to, please follow us on: INSTAGRAM|FACEBOOK|YOUTUBE|TWITTER|PINTEREST|PERISCOPE SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS. #SCJOB1
    $35k-44k yearly est. 38d ago
  • Assistant Manager - Northland Square

    The Gap 4.4company rating

    Service manager job in Cedar Rapids, IA

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $25k-35k yearly est. 60d+ ago
  • STORE MANAGER IN WEST UNION, IA

    Dollar General 4.4company rating

    Service manager job in West Union, IA

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. Make recommendations regarding employee pay rate and advancement. Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. Provide superior customer service leadership. Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. Ensure that store is adequately equipped with tools necessary to perform required tasks. Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions to generate reports. Knowledge of inventory management and merchandising practices. Effective oral and written communication skills. Effective interpersonal skills. Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) Good organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. Certain store locations may give preference to bilingual Spanish speakers. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of management experience in a retail environment preferred. COMPETENCIES: Aligns motives, values and beliefs with Dollar General values. Supports ownership by tapping into the potential of others. Acts as a liaison between the corporate office and store employees. Fosters cooperation and collaboration. Interacts with staff tactfully yet directly and maintains an open forum of exchange. Demonstrates responsiveness and sensitivity to customer needs. Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). Provides continuous attention to development of staff. Recruits, hires and trains qualified applicants to fulfill a store need. Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. Fast-paced environment; moderate noise level. Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer. #CC#
    $27k-44k yearly est. 3d ago
  • Technical Lead-Valve Condition Monitoring Service

    Emerson 4.5company rating

    Service manager job in Marshalltown, IA

    We are seeking a highly skilled and motivated Technical Lead to oversee the implementation phase, support activities, and continuous improvement of our Valve Condition Monitoring (VCM) data collection models. This strategic global and hands-on role is responsible for supporting global teams, sustaining existing service contracts, and leading the development and deployment of secure data collection solutions. This role is critical to ensuring the successful implementation and long-term reliability of VCM services across diverse industrial environments. In This Role, Your Responsibilities Will Be: 1. Technical Support for Global Opportunities Serve as the technical authority for VCM technologies to provide expert technical guidance to world area teams pursuing new VCM opportunities. Assist in solution design, proposal development, and customer presentations to ensure alignment with service capabilities and customer needs. Act as a technical liaison between regional teams and central engineering, software development, and support resources. Ensure compliance with industry standards and internal quality protocols during service implementation. 2. Service Sustainment & Troubleshooting Act as the primary technical contact for world area VCM teams, providing expert guidance, troubleshooting, and resolution of VCM-related issues. Diagnose and resolve technical issues affecting existing VCM contracts to maintain service continuity and performance. Lead root cause analysis and corrective actions for system failures, data collection anomalies, or connectivity issues. Collaborate with field service and support teams across various Emerson groups to ensure timely resolution and customer satisfaction. Conduct training sessions and workshops for world area VCM teams on systems configurations and maintenance best practices. Translate complex technical findings into actionable insights for world area VCM teams, enhancing operational excellence. Develop and maintain documentation, including service manuals, troubleshooting guides, and FAQs. Identify recurring issues and lead root cause analysis efforts to implement long-term solutions. 3. Development & Deployment of Online Data Collection Solutions Lead the review, design, and implementation of secure online data collection models using Purdue Enterprise Reference Architecture (PERA) and Data Diode solutions for Industrial Control Systems. Work closely with cybersecurity, IT, and engineering teams to ensure compliance with data protection standards and operational integrity. Drive innovation in remote monitoring capabilities to enhance service scalability and responsiveness. 4. Ownership of VCM Implementation Process Define, document, and continuously improve the end-to-end VCM implementation process. Ensure consistent execution across projects, including planning, installation, commissioning, and validation. Develop and/or recommend tools, training materials, process guides, and best practices to support global deployment teams. Who You Are: Customer obsession & ownership bias-proactively drives closure on escalations. Structured problem-solving-data-driven, clear baselines and verification steps. Influence without authority-coordinates world area teams, vendors, and central engineering. Clarity in communication-simplifies complex technical topics for execs and technicians. Continuous improvement mindset-detects patterns, codifies fixes, and scales standards. For This Role, You Will Need: Education: Bachelor's degree in Electrical, Mechanical, Controls/Instrumentation, Computer/Electrical Engineering, or related field; or equivalent practical experience. Experience: 5 years in industrial automation/OT or asset management/condition monitoring, including commissioning, support, and troubleshooting of instrumentation or control systems in process industries. Instrumentation: Hands-on with control valves, positioners/digital valve controllers, instrumentation protocols (HART/FOUNDATION Fieldbus/Modbus). Good understanding of predictive maintenance and valve diagnostics technologies. Familiarity with industrial plants architectures, control systems, asset management platforms, and IIoT technologies. OT Networking & ICS Security: Experience with secure data architectures, including Purdue Model zones/levels, firewalls/jump servers, secure remote access, data diodes/unidirectional gateways, and segmented architectures in plant environments. Troubleshooting & Sustainment: Proven experience in customer-facing technical role, root cause analysis (RCA) process, diagnosing anomalies, connectivity issues, and system failures across field devices and control network. Cross‑functional leadership: Experience acting as a technical authority/liaison across regional teams, central engineering, and customer stakeholders; able to run workshops and deliver training. Analytical thinker with excellent project management and prioritization skills; well-organized and detail oriented. Excels at self-managing workload and executing multiple concurrent projects to meet deadlines. Strong communication, presentation, and interpersonal skills, with ability to lead colleagues by influence (often virtually), and comfortably engage with customers at decision-making levels. Ability to effectively interact with all levels of the organization to meet milestones. Documentation & Process: Able to define, document, and continuously improve implementation processes, create service manuals & troubleshooting guides, and maintain high-quality knowledge base content. Preferred Qualifications That Set You Apart: Instrumentation: Experience with Emerson DVCs, ValveLink software, Asset Management Systems, smart instrumentation; calibration and loop checks. Cybersecurity: Familiarity with IEC/ISA 62443 standard and NIST SP 800‑82 guide. End-to-end solution implementations: Designed and deployed secure architectures from field device/positioner → control network → historian/cloud → analytics. Cyber-OT collaboration: Worked with cybersecurity/IT/engineering to meet policy/standard requirements, including segmentation, hardening, logging, and remote access governance; successfully integrated data diodes without impacting operations. Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. #LI-AN1
    $95k-128k yearly est. Auto-Apply 28d ago

Learn more about service manager jobs

How much does a service manager earn in Waterloo, IA?

The average service manager in Waterloo, IA earns between $35,000 and $90,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Waterloo, IA

$56,000

What are the biggest employers of Service Managers in Waterloo, IA?

The biggest employers of Service Managers in Waterloo, IA are:
  1. Hy-Vee
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