Service supervisor vs office supervisor

The differences between service supervisors and office supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service supervisor and an office supervisor. Additionally, a service supervisor has an average salary of $52,539, which is higher than the $42,965 average annual salary of an office supervisor.

The top three skills for a service supervisor include patients, cleanliness and safety procedures. The most important skills for an office supervisor are patients, office procedures, and data entry.

Service supervisor vs office supervisor overview

	Service Supervisor	Office Supervisor
Yearly salary	$52,539	$42,965
Hourly rate	$25.26	$20.66
Growth rate	6%	-8%
Number of jobs	77,954	55,683
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 45%
Average age	47	47
Years of experience	6	6

What does a service supervisor do?

A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.

What does an office supervisor do?

An office supervisor is responsible for overseeing the progress of the workflow and workforce in an office or similar setting, ensuring everything is running smoothly. Aside from this, they must also carry out other tasks such as processing paperwork, preparing reports and presentations, managing schedules, responding to inquiries, and handling correspondence. There are also instances when a supervisor must evaluate staff and address any issues. Furthermore, as an office supervisor, it is also their responsibility to implement the policies and guidelines of the company.

Service supervisor vs office supervisor salary

Service supervisors and office supervisors have different pay scales, as shown below.

	Service Supervisor	Office Supervisor
Average salary	$52,539	$42,965
Salary range	Between $34,000 And $80,000	Between $30,000 And $60,000
Highest paying City	New York, NY	Jersey City, NJ
Highest paying state	New York	New Jersey
Best paying company	Apple	Epiq
Best paying industry	-	Health Care

Differences between service supervisor and office supervisor education

There are a few differences between a service supervisor and an office supervisor in terms of educational background:

	Service Supervisor	Office Supervisor
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Service supervisor vs office supervisor demographics

Here are the differences between service supervisors' and office supervisors' demographics:

	Service Supervisor	Office Supervisor
Average age	47	47
Gender ratio	Male, 54.1% Female, 45.9%	Male, 25.7% Female, 74.3%
Race ratio	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between service supervisor and office supervisor duties and responsibilities

Service supervisor example responsibilities.

Manage migrations from in-house to third party to SharePoint (SPS/WSS/CMS) architectures.
Monitor integration orders and product allocation, insuring the department's SLA's are achieved.
Manage night and day sort for DHL with routes run by union couriers and independent contract couriers.
Handle print queue issues, manage PC loaner program, and manage the PC refresh for the office.
Manage the rig up, pumping, and rig down of high pressure and high rate frac jobs.
Manage major plastic injection mold tool refurbishment and part bank build program for the top selling A/C recovery unit.

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Office supervisor example responsibilities.

Manage A/R, A/P, credentialing, surgery scheduling, and coordinate patient referrals to other physicians.
Create, execute, and maintain all AP and AR procedures
Set up presentations for clients with Microsoft PowerPoint.
Conduct all training in the office using Microsoft PowerPoint.
Process payroll in QuickBooks for up to 60 staff members.
Assist residents and families with billing issues, insurance questions and applying for Medicaid nursing home grants.

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Service supervisor vs office supervisor skills

Common service supervisor skills

Patients, 11%
Cleanliness, 7%
Safety Procedures, 6%
Patient Care, 5%
Direct Supervision, 5%
Professional Development, 4%

Common office supervisor skills

Patients, 17%
Office Procedures, 8%
Data Entry, 6%
Office Operations, 5%
Quality Customer Service, 5%
Patient Care, 4%

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Updated January 8, 2025

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