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The differences between service supervisors and regional supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service supervisor and a regional supervisor. Additionally, a regional supervisor has an average salary of $61,453, which is higher than the $52,539 average annual salary of a service supervisor.
The top three skills for a service supervisor include patients, cleanliness and safety procedures. The most important skills for a regional supervisor are OSHA, customer satisfaction, and financial reports.
| Service Supervisor | Regional Supervisor | |
| Yearly salary | $52,539 | $61,453 |
| Hourly rate | $25.26 | $29.54 |
| Growth rate | 6% | 5% |
| Number of jobs | 77,954 | 46,491 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 59% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.
The regional supervisor determines the operational practices of all stores in the area, making sure each runs smoothly, cleanly, complies with marketing and sales campaigns, and meets budget and sales goals. They run operations in a certain area and make sure that all activities and workers are working to achieve targets.
Service supervisors and regional supervisors have different pay scales, as shown below.
| Service Supervisor | Regional Supervisor | |
| Average salary | $52,539 | $61,453 |
| Salary range | Between $34,000 And $80,000 | Between $40,000 And $92,000 |
| Highest paying City | New York, NY | Tacoma, WA |
| Highest paying state | New York | Massachusetts |
| Best paying company | Apple | Stryker |
| Best paying industry | - | Technology |
There are a few differences between a service supervisor and a regional supervisor in terms of educational background:
| Service Supervisor | Regional Supervisor | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between service supervisors' and regional supervisors' demographics:
| Service Supervisor | Regional Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 54.1% Female, 45.9% | Male, 62.2% Female, 37.8% |
| Race ratio | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6% | Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 17.6% Asian, 5.9% White, 60.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |