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The differences between set up technicians and services desk technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a set up technician and a services desk technician. Additionally, a services desk technician has an average salary of $42,123, which is higher than the $36,486 average annual salary of a set up technician.
The top three skills for a set up technician include hand tools, CNC and safety procedures. The most important skills for a services desk technician are service desk, customer service, and troubleshoot.
| Set Up Technician | Services Desk Technician | |
| Yearly salary | $36,486 | $42,123 |
| Hourly rate | $17.54 | $20.25 |
| Growth rate | 10% | 10% |
| Number of jobs | 53,072 | 145,853 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 39% | Bachelor's Degree, 46% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Set up technicians are skilled employees who assemble and disassemble manufacturing machines as well as perform preventative maintenance to ensure that the manufacturing firm can produce high-quality products. These technicians must inspect products so that they can locate malfunctions in machine operations and then inform their supervisor about the repairs needed. They must observe production equipment to ensure its correct operation and collaborate with the engineering team to adjust the equipment when needed. Set up technicians must also assist in teaching new operators about the firm's standard operating procedures of production equipment.
Service Desk Technicians are technicians who specialize in providing support to clients. They are usually in fields related to information technology, and they provide technical support to the employees of the organization. They usually help clients in installing, updating, repairing, or maintaining technical components. They are technology-savvy and should be able to communicate well. Most of the time, Service Desk Technicians are contacted through phone calls and thus should be able to guide callers over the phone. They are also expected to be patient and to be customer service-oriented.
Set up technicians and services desk technicians have different pay scales, as shown below.
| Set Up Technician | Services Desk Technician | |
| Average salary | $36,486 | $42,123 |
| Salary range | Between $28,000 And $46,000 | Between $31,000 And $55,000 |
| Highest paying City | Manchester, NH | New York, NY |
| Highest paying state | New York | New York |
| Best paying company | Zoetis | Forum Energy Technologies |
| Best paying industry | Professional | Government |
There are a few differences between a set up technician and a services desk technician in terms of educational background:
| Set Up Technician | Services Desk Technician | |
| Most common degree | High School Diploma, 39% | Bachelor's Degree, 46% |
| Most common major | Business | Information Technology |
| Most common college | - | University of Pennsylvania |
Here are the differences between set up technicians' and services desk technicians' demographics:
| Set Up Technician | Services Desk Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 90.1% Female, 9.9% | Male, 79.0% Female, 21.0% |
| Race ratio | Black or African American, 10.8% Unknown, 5.1% Hispanic or Latino, 15.3% Asian, 8.9% White, 59.5% American Indian and Alaska Native, 0.4% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |