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Special services supervisor vs customer service supervisor

The differences between special services supervisors and customer service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a special services supervisor and a customer service supervisor. Additionally, a special services supervisor has an average salary of $53,315, which is higher than the $38,792 average annual salary of a customer service supervisor.

The top three skills for a special services supervisor include direct supervision, front end and customer service. The most important skills for a customer service supervisor are strong customer service, customer care, and customer support.

Special services supervisor vs customer service supervisor overview

Special Services SupervisorCustomer Service Supervisor
Yearly salary$53,315$38,792
Hourly rate$25.63$18.65
Growth rate3%-4%
Number of jobs79,124233,004
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 44%
Average age4747
Years of experience66

Special services supervisor vs customer service supervisor salary

Special services supervisors and customer service supervisors have different pay scales, as shown below.

Special Services SupervisorCustomer Service Supervisor
Average salary$53,315$38,792
Salary rangeBetween $32,000 And $86,000Between $27,000 And $53,000
Highest paying City-New York, NY
Highest paying state-Maryland
Best paying company-Schneider Electric Industrial Services
Best paying industry-Finance

Differences between special services supervisor and customer service supervisor education

There are a few differences between a special services supervisor and a customer service supervisor in terms of educational background:

Special Services SupervisorCustomer Service Supervisor
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Special services supervisor vs customer service supervisor demographics

Here are the differences between special services supervisors' and customer service supervisors' demographics:

Special Services SupervisorCustomer Service Supervisor
Average age4747
Gender ratioMale, 44.1% Female, 55.9%Male, 34.9% Female, 65.1%
Race ratioBlack or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 61.0% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between special services supervisor and customer service supervisor duties and responsibilities

Special services supervisor example responsibilities.

  • Manage crew by utilizing professional leadership skills.
  • Used exceptional interpersonal skills in assisting guests with questions regarding directions, dinner reservations, transportation and travel requests.
  • Schedule services for professionals and DIY customers

Customer service supervisor example responsibilities.

  • Manage customer relationships and acting Salesforce administrator.
  • Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
  • Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
  • Perform employee monthly/annual reviews/evaluations, payroll, and disciplinary actions.
  • Develop service and performance management standards, facilitating exceptional patient experiences for patients and families of the medical center.
  • Give estimates on installation of windows and doors.
  • Show more

Special services supervisor vs customer service supervisor skills

Common special services supervisor skills
  • Direct Supervision, 17%
  • Front End, 14%
  • Customer Service, 13%
  • IEP, 6%
  • CST, 5%
  • Customer Issues, 4%
Common customer service supervisor skills
  • Strong Customer Service, 16%
  • Customer Care, 15%
  • Customer Support, 10%
  • Payroll, 4%
  • Customer Complaints, 4%
  • Front End, 4%

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