Store manager vs multi-unit manager

The differences between store managers and multi-unit managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a store manager and a multi-unit manager. Additionally, a multi-unit manager has an average salary of $64,703, which is higher than the $46,950 average annual salary of a store manager.

The top three skills for a store manager include store management, retail store and customer service. The most important skills for a multi-unit manager are customer service, work ethic, and product knowledge.

Store manager vs multi-unit manager overview

	Store Manager	Multi-Unit Manager
Yearly salary	$46,950	$64,703
Hourly rate	$22.57	$31.11
Growth rate	6%	6%
Number of jobs	446,127	369,227
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 56%
Average age	44	44
Years of experience	6	6

What does a store manager do?

A store manager is responsible for monitoring the daily operations, making sure of its smooth and efficient performance with the best services provided to the customers. Store managers' duty also includes tracking the budget of the store to ensure that all expenses are meeting the sales goals. A store manager must also be able to plan and share strategies to boost sales performance and provide the needed support for the employees by communicating with them regularly, listening on suggestions, and taking necessary actions for complaints as required.

What does a multi-unit manager do?

A multi-unit manager is responsible for supervising multiple departments and overseeing various process sectors within an organization. Multi-unit managers handle the budget limitations for each unit, allocating adequate resources to support business functions and client requirements. They recruit and train new staff, review compensation details with the human resources department, respond to employees' concerns, and facilitate training and programs that would maximize the staff's productivity and efficiency. A multi-unit manager must have excellent communication and leadership skills, especially in determining and achieving goals for the team and ensuring the highest customer satisfaction.

Store manager vs multi-unit manager salary

Store managers and multi-unit managers have different pay scales, as shown below.

	Store Manager	Multi-Unit Manager
Average salary	$46,950	$64,703
Salary range	Between $30,000 And $73,000	Between $48,000 And $87,000
Highest paying City	Washington, DC	Chicago, IL
Highest paying state	Delaware	Colorado
Best paying company	Meta	American Residential Services
Best paying industry	Manufacturing	Retail

Differences between store manager and multi-unit manager education

There are a few differences between a store manager and a multi-unit manager in terms of educational background:

	Store Manager	Multi-Unit Manager
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Store manager vs multi-unit manager demographics

Here are the differences between store managers' and multi-unit managers' demographics:

	Store Manager	Multi-Unit Manager
Average age	44	44
Gender ratio	Male, 51.2% Female, 48.8%	Male, 71.8% Female, 28.2%
Race ratio	Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5%	Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between store manager and multi-unit manager duties and responsibilities

Store manager example responsibilities.

Store achieve highest UPT in company for FY11.
Assist the DM and help to manage the district in her absence.
Manage the store's inventory with GNC guidelines; receiving, checking and shelving all merchandising orders.
Train and develop to manage multi-unit operations.
Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
Develop and implement operational strategies utilizing less payroll expenses and allot hour usage to accomplish logistical and operational excellence.

Multi-unit manager example responsibilities.

Ensure completion of quarterly projections; and manage labor demon forecasting and payroll and talent acquisition efforts.
Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
Maintain cleanliness of the kitchen, as well as the equipment on a daily, weekly and monthly basis.
Perform human-resource-management activities involving unemployment insurance, benefits, payroll, and new-employee hiring.
Train assistant managers and employees in operations of the restaurant that exceed quality service and cleanliness expectations.
Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.

Store manager vs multi-unit manager skills

Common store manager skills

Store Management, 8%
Retail Store, 5%
Customer Service, 5%
PET, 5%
Loss Prevention, 5%
Sales Floor, 4%

Common multi-unit manager skills

Customer Service, 27%
Work Ethic, 20%
Product Knowledge, 11%
Food Safety, 3%
Payroll, 3%
Restaurant Operations, 3%

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Store Manager
Store Manager vs Multi-Unit Manager

Updated January 8, 2025

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