Operations Supervisor/Leader
Supervisor job in Tampa, FL
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Leader / Supervisor to join our management team. This role offers the opportunity to lead and develop associates in our growing Sales organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experiences, we want to hear from you!
Success in this role is built on the foundation of GEICO's core leadership behaviors:
Ownership: You take responsibility for outcomes in all scenarios.
Adaptability: You navigate dynamic environments with creativity and resilience.
Leading People: You empower individuals and teams to achieve their best.
Collaboration: You build and strengthen partnerships across organizational lines.
Driving Value: You use data-driven insights to align actions with strategic goals.
What You'll Do:
Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust.
Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims.
Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations.
Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention.
Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service.
Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence.
Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance the customer experience.
Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge.
What We're Looking For:
Bachelor's or Associate's degree with 2+ years of supervisory experience or a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required).
Experience successfully managing teams in insurance, financial services, call center, retail or other industries.
Ability to obtain and/or maintain an active Property & Casualty Insurance License or Personal Insurance License (required).
Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment.
Strong results orientation, with a history of meeting or exceeding performance goals.
Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations.
Ability to analyze data and metrics to inform decision-making and improve customer outcomes.
Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence.
Why Join GEICO?
Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction.
Inclusive Culture: Join a company that values diversity, collaboration, and innovation.
Workplace Flexibility: Benefit from a hybrid work model-80% in-office, 20% remote after training-and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year.
Professional Growth: Access GEICO's industry-leading training programs and development opportunities:
Licensing and continuing education at no cost to you.
Leadership development programs and hundreds of eLearning courses to enhance your skills.
Additional Perks:
Health & Wellness: Comprehensive healthcare and well-being support available on Day 1.
401(k) Match: From day one, you'll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.
Increased Earnings Potential:
Pay Transparency: The starting salary for this position is between $72,000 and $96,000 annually
Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers.
#geico300
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplySupervisor - Tampa
Supervisor job in Tampa, FL
After nearly 15 years in the fashion corporate world, Pink Chicken Founder and CEO, Stacey Fraser, decided to take a break and focus on her young daughter and new baby girl while living in NYC and spending summer weekends at the beach. During nap times, she would sew garments made of a multitude of patterns from bright block prints to 60's florals. The spirit of sunny beach days and her love for vintage textiles came together to create easy and stylish pieces for the beach or dinner, for herself and her daughters.
Today, Pink Chicken is more than a clothing company. We are a joyful flock of happy and creative souls who believe in spreading sunshine, creating original prints and patterns that are designed to last, giving back, sustainability and providing the best customer service to our loyal and growing community.
We are so excited to open our first store in the Tampa area, which is the perfect opportunity to set the foundation for this location.
Position Summary:
PINK CHICKEN is seeking a Supervisor to join our flock and represent our brand at our Tampa store in Hyde Park Village. This is a full-time opportunity for a customer-focused retail leader who is passionate about service, sales, and building meaningful customer relationships.
The Supervisor plays a key role in supporting the Store Manager with daily store operations while leading on the sales floor. This role has a strong focus on clienteling and relationship-building.
Key Responsibilities
Support the Store Manager in maintaining a positive, high-performing store culture focused on exceptional customer service, teamwork, and results
Lead by example on the sales floor, consistently delivering strong personal sales performance
Own clienteling efforts, including building and maintaining customer relationships, driving outreach, and coaching the team on effective clienteling practices
Partner with the Store Manager to set expectations and accountability around client outreach, follow-ups, and repeat business
Provide hands-on coaching to sales associates to elevate service standards and selling behaviors
Maintain strong product knowledge and effectively communicate brand stories and product details to customers
Assist with visual merchandising and maintaining brand standards on the sales floor
Support store operations including opening and closing procedures, restocking, and organizing back stock
Assist with inventory management, including receiving shipments and replenishing the sales floor
Support training of new team members and reinforce service and operational expectations
Help plan and support in-store events and community outreach initiatives
Adhere to and help enforce company policies, procedures, and presentation standards
Take direction well and execute tasks with consistency and attention to detail
Maintain a high level of professionalism, integrity, and accountability at all times
Qualifications:
2+ years of retail experience preferred
Demonstrated ability to drive sales through excellent customer service and relationship-building
Passion for clienteling and developing repeat business
Strong interpersonal and communication skills
Ability to lead by example and positively influence team performance
Organized, reliable, and able to take ownership of responsibilities
Basic understanding of retail operations and visual standards
Ability to frequently bend, lift, carry, and move merchandise weighing up to 30 pounds
Flexibility to work days, evenings, weekends, and holidays
Compensation
At Pink Chicken, we are committed to providing competitive pay and benefits. Compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.
The annual total cash compensation is $20/hour. However, actual pay can vary based on a candidate's qualifications, skills and competencies, as well as location.
Equal Employment Opportunity Statement
Pink Chicken is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.
Disability Accommodation
We are committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
Employment Eligibility
Pink Chicken participates in the U.S. Department of Homeland Security's E-Verify program to confirm work authorization of all new employees. Employment is contingent upon completing Form I-9 and successfully passing the E-Verify process.
Cash Management Lead, Treasury Operations
Supervisor job in Fish Hawk, FL
Title: Cash Management Lead, Treasury Operations Responsibilities and Skills * Oversee North American and global cash flow to ensure sufficient liquidity and optimize cash utilization. * Maintain accurate short-term cash forecasts by closely monitoring cash balances, inflows, and outflows.
* Assess and report cash flow risks and opportunities through continuous tracking and analysis of execution of cash activities.
* Prepare timely, insightful cash flow reports that highlight trends and provide actionable insights.
* Execute cash settlements for various financial transactions, while managing short-term debt and investment portfolios.
* Demonstrate strong organizational skills and the ability to thrive in a fast-paced environment while managing multiple, competing priorities.
* Ability to be a treasury strategic partner by actively collaborating with internal and external stakeholders, including banks and other financial institutions.
* Establish and maintain value-driven strategic partnerships of trust and credibility with internal teams.
* Foster a culture of collaboration, operational efficiency, and process improvement, by proposing the re-design of processes, data driven or analytical solutions, and automations.
* Design, develop, optimize, and maintain cash management strategies and process to continuously improve efficiency, increase cash forecast accuracy and reduce risks.
* Ensure compliance by maintaining adherence with treasury policies and procedures.
Qualifications
* Education: Bachelors degree in Economics, Finance, Accounting or a relevant discipline required.
* Experience: Extensive technical knowledge of worldwide banking systems, regulations, and treasury management structures.
* Technical Literacy: Proficient in Microsoft Office Suite with advanced Excel skills, SAP S/4 HANA, SAP FI (Financial Accounting) and TRM (Treasury and risk Management), Power BI.
* Schedule: Hybrid - 3 days a week in-office presence required on at the Lithia, FL location.
Branch Operations Lead - Florida and Hwy 41 - Lutz, FL
Supervisor job in Lutz, FL
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
You have 1+ years of retail banking experience.
You have a high school degree, GED, or foreign equivalent.
You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
You have 6+ months of Associate Banker (Teller) experience.
You have a college degree or military equivalent.
Training and Travel Requirement
You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
You'll need to be able to travel as required for in-person training and meetings.
Auto-ApplyCustomer Service
Supervisor job in Tampa, FL
Ensuring customers are satisfied with products or services
Letting customers or clients know about additional prodcuts or services
Escalating queries and concerns
Toubleshooting common issues with a prodcut or service
Working with a team of CSR's and other departments to fidn appopriate solutions
Customer Service Inbound
Supervisor job in Largo, FL
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Tittle: Customer Support Representative
Location: Largo, FL
Must have:
1. Flexible work schedule Monday through Friday (1st, 2nd, or 3rd shift; including one weekend day)
2. Call center or retail customer service experience.
3. Excellent clear communication skills
4. Flexibility to work an ongoing temp assignment through the end of February 26th 2017.
5. Must be able to start 8/22
Job Description:
Role and Responsibilities
Provide empathetic assistance to stranded motorists centered around towing, jumpstarts, tire changes and vehicle exchanges 24 hours a day, 7 days a week
Determine specific breakdown location, and secure appropriate dispatch service for the customer
Represent well established and internationally known brands
Work in a positive, production driven environment
Qualifications and Education Requirements
Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide
Ability to read maps and utilize internet resources to determine customer's location
Active listening skills
1-2 years of experience in Customer Service (Call Center preferred)
High School Diploma or equivalent
Schedule Flexibility is a must
Desire to help others
Possess a positive attitude
Regular, predictable attendance is an essential function of this job
Preferred Software Skills (please include skill level for each)
Intermediate Microsoft Office/Windows Proficiency
Basic PC knowledge and ability
Additional Information
Please contact Roja Maturi at 727-378-1166
Manufacturing Lead
Supervisor job in Saint Petersburg, FL
Accountable for leading the production activities within their department and responsible for overall performance of manufacturing equipment including equipment operation, staffing, quality, cost, delivery, safety, continuous process improvement and training.
Essential Duties and Responsibilities:
Oversees departmental staffing, scheduling, development and coaching, performance review, planning for continuous improvement, and input to the budgeting process.
Accountable for managing various work centers to support Lean (process, quality, safety) requirements to meet organizational objectives and meet or exceed defined production goals.
Collects and analyzes data to support decision making and employee development.
Participates in interview and selection process for the cell and/or job family, collaborates with interview team members to select candidates based on specific knowledge, skills, abilities, and behaviors representative of successful employees in existing positions.
Develops and coaches individuals to support the process and to support operational objectives, strategic goals, and individual career goals. Has responsibility for final approval of training/progression plans.
Collaborates with other family leaders to support decisions that affect business continuity.
Develops and manages staffing schedules that support operational requirements to deliver material requirements. Communicates with previous and next shift Process Leads to maintain smooth shift transition related to operational status and work in process.
Manages subordinate work time and time off records in company payroll systems.
Leads or assists project teams to support continuous improvement.
Communicates appropriately to create understanding of how daily activities link to operational goals and strategies.
Cross-trains in other families to support business continuity.
Assists with the administration of Progression certifications for subordinates by serving as the Lead representative on the certification team. Monitors Progression to ensure skill development.
Partners with Process Manager for the designated family to maintain his/her own self development. Accountable for personal continuous learning through participation in routine and complex problem-solving activities related to the process or equipment in the designated job family and other job families. Develops his/her personal knowledge through participation in seminars, recommended readings, or company developmental activities on an ongoing basis.
Accomplishes duties using safe work practices and equipment while being responsible for reporting all injuries and observed unsafe practices. Coaches fellow employees on safe work practices as appropriate and contributes to the overall success of the company's safety program.
Performs related work and additional duties as needed or required.
Requirements
Education/Experience:
Five years related experience with two of the five years in a supervisor, lead or senior process technician role.
Knowledge & Skills:
Work in a team environment and effectively coach and train others
Diagnose routine mechanical issue
Strong problem solving and organizational skills
Strong verbal and written communication skills
Basic to intermediate math computation
Basic computer and office application skills
Ability to lift/move up to 40#
Ability to distinguish a full range of color
Work in a noisy area using hearing protection
Familiar with SAP and shop floor applications
Ability to lead a high performing team
Valid driver's license required or eligible to get a valid Florida state driver's license
#LI-PW1
Call Center Supervisor
Supervisor job in Clearwater, FL
Participating as a member of the Member and Provider Services Department Management Team, including strategy, budgeting, staffing projection and quality improvement. Creating a culture within the Team of exceptional service to members and their providers, as well as transparency in reporting results, trends and issues to Senior Management and clients.
On an ongoing basis, monitoring the phone system and Team queues to ensure that service levels (i.e., percentage of call answered by a live operator in 45 seconds, average speed to answer, longest hold time and abandon rate) are met, and Team member production measured by number of calls handled and average length of call is reasonable based on each Team member's experience.
During exceptionally busy times, supporting the remainder of the Team in meeting service levels by signing into a queue and handling calls.
Responsible for managing the Team's staffing, including analysis of call patterns, service trends and attendance so that requires service levels are met.
Responsible for ensuring that any messages left for the Team or scheduled outbound calls occur within 1 working day of the message being left or the request for an outbound call.
Responsible for ensuring that Representatives take an active role in ensuring that any support requested from other Departments for Open calls is received, and the member or provider is provided with updates on progress toward resolving an issue.
Responsibility for ensuring that any correspondence received by the Team, including mail and electronic mail is answered within 1 working day. Any email issue noted as urgent should be responded to within 4 hours.
Assuming responsibility for expertise in all facets of the client being serviced by the Supervisor's Team, including programs, plans, marketing organizations, contacts and relevant Policies and Procedures.
Working with PAS' Documentation Coordinator and Trainer to ensure that reference materials for the Team's client are accurate, up-to-date and designed in such a manner as to create efficiency in call resolution.
Within the Team, ensuring that appropriate lines of communication and standards for call escalation are established. This may include formal or informal designation of senior representatives or team leaders to support the remainder of the team.
Ensuring that all Team members understand the importance of privacy and accuracy in the information they provide, and work with Enterprise Risk Management (ERM) Auditors on any quality issues which emerge.
Act as a liaison with clients for escalation of service issues or program questions, establishing a strong working relationship and client trust.
Assists with the development of Policies and Procedures for the Member and Provider Services Department.
Supervisory Responsibilities: 2 + employees in a growing department
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
A minimum of at least 2 years in a Supervisory role in an inbound Customer Service Center, servicing health insurance policies or benefits.
A minimum of at least 5 years working in an inbound Customer Service Center, including acting in the role of a Representative, Supervisor or Auditor/Trainer.
Strong organizational, interpersonal, and motivational skills.
Excellent written and verbal communication skills.
Certificates, Licenses, Registrations:
None
Computer Skills:
Proficiency using software programs such as MS Word, ACCESS, PowerPoint, Excel and Outlook n/a
Call Center Supervisor
Supervisor job in Clearwater, FL
Job Description
The Call Center Supervisor provides leadership and coordinates the activities of a call center team. This role ensures high-level service by managing inbound/outbound calls and correspondence from members and providers, strictly adhering to all service level agreements (SLAs). The Supervisor is responsible for driving service excellence for their assigned team.
Essential Duties and Key Expectations
Team Management & Service Levels: Lead and coordinate the team, constantly monitoring call center metrics to ensure all SLAs are met (e.g., minimum 90% of calls answered in 45 seconds; Average Speed to Answer under 40 seconds; Abandon Rate under 5%).
Call & Correspondence Oversight: Ensure prompt handling of all member/provider communications. Urgent email issues must be addressed within 4 hours, and all other correspondence/scheduled calls within 1 working day.
Support & Production: Handle calls during peak times to maintain service levels. Ensure representatives follow up on open issues and maintain a minimum production of 150 transactions (calls or written responses) per week.
Quality & Compliance: Maintain a team audit score average of 93% or higher. Ensure absolute team compliance with privacy (HIPAA) and data accuracy standards.
Client & Process Liaison: Act as the point of contact for external parties on escalated service issues. Assist in developing departmental policies and procedures.
Qualifications and Experience
Insurance Sector Experience Required: A minimum of 2 years in a Supervisory role within an inbound Customer Service Center, specifically servicing health insurance policies or benefits.
Total Call Center Experience: A minimum of 5 years working in an inbound Customer Service Center (as a Representative, Supervisor, or Trainer/Auditor).
Competencies
Strong organizational, interpersonal, and motivational skills.
Excellent written and verbal communication skills.
High level of reasoning and analytical skills; detail-oriented.
Supervisor, Distribution
Supervisor job in Lakeland, FL
Preferred Qualifications
Bachelor's degree in a related field.
5+ years of experience working in a distribution center.
2+ years of experience in a lead or mentorship role.
Supervises multiple departments within the distribution center, including case pick, shipping, receiving, returns, loading, order processing, and replenishment. Provides direction and motivation to warehouse associates while ensuring safety, productivity, and quality.
Major Tasks, Responsibilities, and Key Accountabilities
Monitors productivity of warehouse associates and balances workload to ensure production and delivery goals are met.
Provides training, tools, and equipment for warehouse associates to ensure tasks are completed safely and efficiently.
Ensures all warehousing functions are running smoothly and acts as a point-of-contact for escalated issues.
Identifies process improvements to enhance distribution center performance and the effectiveness of each department.
Evaluates the distribution center's alignment for efficiency and inventory management.
Ensures all associates maintain clean work areas and follow company safety policies and procedures.
Completes appropriate paperwork and productivity reports.
Nature and Scope
Experience provides solutions.
Ensures that work is performed consistently with company policies and procedures.
Leads a group or team of support, craft, or lower level professional associates.
Work Environment
Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes, or odors.
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
Typically requires overnight travel less than 10% of the time.
Education and Experience
Typically requires BS/BA in a related discipline. Generally 5+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Auto-ApplyManufacturing Supervisor 2nd Shift
Supervisor job in Tampa, FL
Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.
Lead Operator, GMP Manufacturing is responsible for direct oversight of staff operations on behalf of the Shift Supervisor of all GMP clinical manufacturing, GMP commercial manufacturing and packaging operations assigned. Lead Operator is responsible for ensuring that all projects assigned are executed in a compliant and efficient manner. Lead Operator is responsible for leading the personnel assigned to their unit. They are intimately involved with the technical aspects of all assigned projects per direct supervision and ensure that their unit works across the entire organization to facilitate the successful development and completion of all projects, which ultimately meets the objectives and goals of Lonza.
Key Accountabilities:
* Able to perform all tasks associated with Operators l, ll and lll.
* Help organize workflow for assigned unit and delegate tasks to team members.
* Communicate with direct supervision regarding goals, targets, deadlines and plans accordingly to accomplish tasks and bring projects to completion.
* Lead, train and advise personnel as applicable.
* Represent Management as "Designee" for process-related signatory duties.
* Peer review executed batch records for completeness and clarity.
* Perform and or assign equipment set-up and daily checks to support the manufacturing operation.
* Interact with client representatives as necessary to address project needs.
* Write, review and approve Standard Operating Procedures (SOPs), specifications, and other procedures as required.
* Participate in and recommend staff hiring. Provide recommendations for staff changes and improvement.
* Execute batch record instructions and oversight of team execution (including but not limited to: dispensing, operating equipment, testing, inspection, packaging as required, general support of the manufacturing operation in any capacity.)
* Work cross-functionally with supervision, QAU, PM, Technical Services (Mfg. Technical Specialists, Purchaser, Planner, Equipment & Instrumentation Engineer, Process Engineer, Validation Engineer), PDS, EHS, WH, etc. to achieve goals of the team and organization.
Key Requirements:
* A high school diploma required.
* A minimum of 5 years of experience as a leader or in a management position is required.
* Pharma cGMP Experience is required.
Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
Auto-ApplyManufacturing Supervisor 2nd Shift
Supervisor job in Tampa, FL
Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.
Lead Operator, GMP Manufacturing is responsible for direct oversight of staff operations on behalf of the Shift Supervisor of all GMP clinical manufacturing, GMP commercial manufacturing and packaging operations assigned. Lead Operator is responsible for ensuring that all projects assigned are executed in a compliant and efficient manner. Lead Operator is responsible for leading the personnel assigned to their unit. They are intimately involved with the technical aspects of all assigned projects per direct supervision and ensure that their unit works across the entire organization to facilitate the successful development and completion of all projects, which ultimately meets the objectives and goals of Lonza.
Key Accountabilities:
Able to perform all tasks associated with Operators l, ll and lll.
Help organize workflow for assigned unit and delegate tasks to team members.
Communicate with direct supervision regarding goals, targets, deadlines and plans accordingly to accomplish tasks and bring projects to completion.
Lead, train and advise personnel as applicable.
Represent Management as “Designee” for process-related signatory duties.
Peer review executed batch records for completeness and clarity.
Perform and or assign equipment set-up and daily checks to support the manufacturing operation.
Interact with client representatives as necessary to address project needs.
Write, review and approve Standard Operating Procedures (SOPs), specifications, and other procedures as required.
Participate in and recommend staff hiring. Provide recommendations for staff changes and improvement.
Execute batch record instructions and oversight of team execution (including but not limited to: dispensing, operating equipment, testing, inspection, packaging as required, general support of the manufacturing operation in any capacity.)
Work cross-functionally with supervision, QAU, PM, Technical Services (Mfg. Technical Specialists, Purchaser, Planner, Equipment & Instrumentation Engineer, Process Engineer, Validation Engineer), PDS, EHS, WH, etc. to achieve goals of the team and organization.
Key Requirements:
A high school diploma required.
A minimum of 5 years of experience as a leader or in a management position is required.
Pharma cGMP Experience is required.
Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
Auto-ApplyCall Center Supervisor
Supervisor job in Tampa, FL
Are you an insurance professional with a passion for leadership? Are you interested in leading a team to provide exemplary customer service? Submit your application to our Personal Lines Customer Service Supervisor role today! Supervising Customer Service team members in a business unit and call center environment. Develop and lead a team of Customer Service Representatives to ensure the highest level of customer service is provided and that the customer service integrity established by the company is adhered to and enforced.
Duties and responsibilities
Directly involved in the recruitment of the Customer Service employees.
Create comprehensive training program for newly hired employees.
Facilitate training program and job shadowing program.
Partner with technology to build efficiency and automation into the work flow.
Partner with Marketing to build agent relations.
Responsible for establishing productivity and quality metrics and the departmental adherence to these established metrics.
Communicates effectively internally and externally.
Other tasks and projects as may be assigned
Essential Functions
Ability to communicate clearly verbally and in writing
Ability to supervise and provide guidance to Customer Service Representatives and direct reports
Ability to obtain and maintain resident licensing through the Florida DFS and reciprocal licensing in all 50 states in the continental US
Ability to think critically, assess risk, and make informed decisions
Ability to commit to attendance schedule on-site
Qualifications
5-7 years of experience in property and casualty insurance.
2-3 years of experience as a Supervisor in a call center environment
State of Florida 440, 20-44, or 220 licensure, or the ability to obtain a 440 license within first 30 days
Thorough knowledge of the underwriting process and the analytics involved.
Excellent communication and organizational skills
Advanced computer skills and strong systems knowledge
College degree preferred
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Working Conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.
Compensation and Benefits
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:
Prof. Development and Educational Assistance Programs
Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
15 Paid Time-Off Days
3 Discretionary Days
5 Parental Leave Days
5 Jury Duty Days
5 Bereavement Days
8 Company Paid Holidays
Health Insurance
Dental Insurance
Vison Insurance
Short and Long Term Disability Insurance (company paid premium)
Flexible Spending Accounts with Company Contribution
Health Savings Accounts with Company Contribution
Employee Life and AD&D Insurance
Dependent Life and AD&D Insurance
Company paid AAA Membership
Company paid Identity Theft Protection
Other Ancillary Insurance Benefit Programs
And more…
Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.
Auto-ApplyCall Center Collections Supervisor
Supervisor job in Tampa, FL
LOCATION Tampa, FL JOB TYPE Full-Time POSITION OVERVIEW
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a Collections Supervisor who will be responsible for overseeing the daily operations of the collections team within the call center. Your role involves leading a team of collections agents, monitoring performance metrics, and implementing strategies to maximize debt recovery while maintaining compliance with regulatory standards. You will provide guidance, support, and coaching to collections agents to optimize their performance and achieve collection targets.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
POSITION RESPONSIBILITIES
Key Responsibilities:
Provide leadership, direction, and support to a team of collections agents, fostering a positive and high-performing work environment.
Conduct regular team meetings, one-on-one coaching sessions, and performance evaluations to monitor progress and provide feedback.
Set clear performance expectations, goals, and targets for collections agents, and monitor performance against key metrics, including collection rates, call quality, and productivity.
Identify performance gaps and develop action plans to address areas for improvement, providing training, support, and resources as needed.
Manage the daily workflow of the collections team, including call distribution, queue management, and scheduling, to ensure efficient operations and optimal resource utilization.
Monitor call volumes, handle time, and adherence to schedule adherence targets, taking proactive measures to address deviations and maintain service levels.
Conduct regular quality assurance reviews of collections calls and interactions to ensure compliance with company policies, regulatory requirements, and industry best practices.
Provide feedback, coaching, and training to collections agents on compliance standards, call handling techniques, and negotiation strategies.
Ensure that collections agents deliver exceptional customer service, handling inquiries, disputes, and complaints in a professional, empathetic, and respectful manner.
Empower collections agents to address customer concerns, resolve disputes, and negotiate payment arrangements to achieve mutually beneficial outcomes.
Generate and analyze reports on collections performance, call metrics, and key performance indicators (KPIs), identifying trends, insights, and opportunities for improvement.
Collaborate with management to develop strategies, initiatives, and action plans based on data-driven insights to optimize collections effectiveness and drive continuous improvement.
Facilitate training sessions, workshops, and skill-building exercises to enhance the capabilities, knowledge, and skills of collections agents.
Keep abreast of industry trends, best practices, and regulatory changes in debt collection and share relevant information with the team.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated, dedicated and should possess the below qualities:
Associate degree, Certification or Equivalent Combination of Training and Experience
Proven experience in debt collection, customer service, or call center operations role, with a minimum of 2-3 years in a supervisory or leadership role.
Strong leadership, coaching, and mentoring skills, with the ability to motivate and inspire teams to achieve their full potential.
Excellent communication and interpersonal skills, with the ability to effectively communicate with diverse teams, stakeholders, and customers.
Sound knowledge of debt collection laws, regulations, and compliance requirements, with a commitment to ethical conduct, integrity, and professionalism.
Proficiency in using call center technology, CRM systems, and productivity tools to manage operations, track performance, and drive continuous improvement.
Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make data-driven decisions to improve performance and mitigate risks.
Ability to work collaboratively in a fast-paced, dynamic environment, prioritize competing demands, and adapt to changing business needs and priorities.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Auto-Apply1st Shift - Machine Shop Supervisor
Supervisor job in Tampa, FL
We are seeking an experienced Machine Shop Supervisor for an Industrial Service shop located in Tampa, FL. The ideal candidate will have extensive experience with all aspects of machining including Lathes, Mills, Grinders, and Honing.
Qualifications:
Must have a minimum of 10+ years experience working in machine shop environment
Ability to read and interpret blueprints
Effective communication skills, both verbal and written, including ability to communicate effectively to the intended audience
Excellent MS Office skills, specifically Word, and PowerPoint and Excel skills
Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics
Interpersonal Skills: Ability to lead change, with enthusiasm and a positive approach.
Focuses on solving conflict, not blaming, complaining or making excuses; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things
Business Acumen: Understands business implications of decisions; Displays orientation to profitability and works within budgets
Self-Management: Demonstrates persistence and overcomes obstacles; Displays willingness to make decisions while exhibiting sound judgment and reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans
Professionalism: Approaches others in a tactful/respectful manner; Reacts well under pressure; Follows through on commitments
Job Duties:
Manage machine shop personnel. Responsible for the overall direction, coordination, and evaluation of these units.
Carry-out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; resolving problems and terminating employees as necessary.
Safely assist Machinist to quickly and efficiently complete tasks as required.
Benefits:
Full Health / Dental / Vision Coverage
Retirement Savings with a company match
Long-Term and Short-Term Disability
Paid Vacation and Sick Time
Uniform and Uniform Laundry Service
Boot Allowance
All offers of employment are contingent upon the successful completion of a pre-employment drug screen and background check.
Culinary Services Supervisor
Supervisor job in Tampa, FL
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide.
Full Time Position at Aston Gardens At Tampa Bay
Responsibilities:
Assist the Culinary Services Manager by overseeing the operations of the dining room, including the supervision and assistance of dining services' Team Members.
Maintain a customer focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers.
Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met.
Prepare schedules and assigning tasks to wait staff, including assigning of tables and closing duties;
Ensure uniform and personal appearances meets standards, customer service, and proper food handling techniques;
Trains wait staff on all operating procedures and menu education.
Ensures efficient operating within budgeted guidelines.
Promotes customer engagement activities and interacts with residents during meal times to monitor resident satisfaction or concerns about food service and develops plans to address as appropriate.
Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room.
Maintains sanitation and control standards in the dining room and wait stations.
Ensures standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by food service dining team.
Operates in compliance with State and federal government laws.
Monitors and evaluates food quality for presentation, temperature and serving portion size. Provides leadership and communicates with food kitchen personnel for adjustments and shares resident feedback.
Monitors and evaluates table service adequacy for timing, etiquette and thoroughness; provides service hospitality training and adjustments as appropriate.
Monitors and adjusts resident's accounts for meal and charge accuracy.
Ensures floor charts and tables are set up correctly.
Assists servers as needed with table service.
Records and tracks daily sales transactions.
Assists with ordering in specific assigned areas (i.e. liquor) and maintaining budgetary compliance.
Maintains POS system through communication with IT support.
Assists Director with timekeeping procedures and practices, and payroll entries, as needed.
Qualifications:
High school diploma or equivalent.
Two (2) years' experience in fine dining.
Dining Room Supervisory experience preferred.
Must be able to work a flexible schedule including nights and weekends.
Excellent communication, organization and customer service skills.
Benefits:
In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
Thank you for your interest in Discovery Management Group careers. If you have any questions about the position you are applying for, please contact the community directly.
EOE D/V
JOB CODE: 1007089
Call Center Jobs - Earn up to $65K
Supervisor job in Largo, FL
Click
here
to
view
our
2025
Benefits
Guide
Auto-ApplyService Supervisor
Supervisor job in Ellenton, FL
Full-time Description
The Service Supervisor oversees service staff and maintains a luxurious appearance of the community. Ensures all maintenance upholds a safe living environment for the residents. Possesses a thorough knowledge of preparing for resident move ins and outs, and general household repairs are your keys to success. Leads a team to strategize innovative preventative maintenance ideas that will save the organization money and increase safety level.
RESPONSIBILITIES:
Tasks listed below and are not an exhaustive list of all the tasks that may be required for this position.
Establish and manage a team of qualified and trained Teammates
Assist Property Director in hiring, inspecting, counseling and promoting, staffing levels as directed by the Regional Director
Maintain a safe working environment and educate Teammates on practicing safe procedures
Inspect common areas to ensure they are safe, clean, and well serviced and meets Crown Residential Standards
Report liability hazards found in the community to Property Director and or, Regional Director
Schedule maintenance for apartments, pools, parking lots, building exteriors, common areas, etc.
Respond to all service requests in a timely manner to ensure resident satisfaction
Responsible for 24-hour emergency maintenance for on-call rotations and provide reliable and timely service
Responsible for service follow-ups and team's success in service delivery and completion
Prepare and inspect apartments for move-in readiness after becoming vacant
Conduct all work in compliance of OSHA and Equal Housing Opportunity
Monitor storing of equipment, supplies, and tools in a secure area
Delegate+ inventory of supplies and tools
Manage budget for equipment and supplies for maintenance and order supplies from vendors
Manage and authorize overtime for non-exempt teammates
Ensure that all work is performed according to Crown Residential's procedures and standards
Make recommendations and modifications regarding property performance, business needs, etc.
Any other tasks assigned or directed
OTHER KNOWLEDGE, SKILLS, AND ABILITIES:
Maintain a high-quality condition of the community, provide excellent customer service, supervise preparation of move-ins, and operate within approved budget
Attend all required Crown Residential maintenance trainings
Ability to effectively work in a team setting and collaborate with administrative staff
Possess and practice exceptional safety skills while on the job.
Be highly motivated and have a positive attitude
Valid Driver's License and reliable transportation
Ability to prioritize multiple tasks, follow-up, and follow through
Ability to provide coverage on a rotating basis for property on an on-call basis as needed
Awareness of working long hours outdoors and in the elements
Professional appearance and demeanor
Have a thorough knowledge of safety and the proper operation of all tools and equipment.
Ability to effectively manage and lead a team of Service Teammates
Have excellent customer service skills when talking to residents about service needs.
Hands on working knowledge of typical apartment maintenance
Ability to work a schedule during normal working hours and that may be other than Monday-Friday, 8-5. Work in excess of 40 hours per week is likely
Consistent, regular and in person attendance during assigned hours at the workplace are required
Crown Residential, LLC. is an equal employment opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other consideration made unlawful by applicable federal, state, or local laws.
Requirements
EDUCATION, EXPERIENCE, CERTIFICATION:
Required:
High school diploma or equivalent
EPA Section 608 HVAC Type I
Preferred:
Bachelor or Teammates degree
Previous experience in a maintenance supervisory role in the multi-family/hospitality industry
CFC/EPA, CPO certifications
North American Technician Excellence (NATE)
Heating, ventilation, air conditioning, and refrigeration certification (HVAC)
Supervisor of Imaging Services - Orlando Health Watson Clinic Lakeland Highlands Hospital-Lakeland, FL
Supervisor job in Lakeland, FL
Opening Summer 2026 at 4000 Lakeland Highlands Road, Lakeland, FL. Orlando Health offers a great DAY ONE benefits package that includes: Medical, Dental, Vision & Prescription Drug Plans Flexible Spending Accounts & Health Savings Accounts Paid Time Off (accrued) Education Assistance: Preferred Education Program-100% PAID Tuition, Tuition reimbursement & repayment of previous loans Disability and Life Insurance Retirement Savings Plan Family Care Benefits & so much more! The supervisor of Imaging Services monitorsthe daily operations of patient and staff workflow efficiently and accurately to ensure highquality patient care and directly supervises Imaging personnel. Responsibilities Essential Functions • Directsthe work of technologists and support staff to ensure workflow efficiency and accuracy to achieve high quality care. • Establishes and productively assesses and corrects staffing patterns that support excellent customer service. • Ensures images meet the established Quality Control standards. • Applies the principles of radiation protection and safety to minimize exposure to patients, self, and others. • Consistently exercises professional judgement and maintains a professional demeanor. • Communicates and interacts closely with the scheduling department, Physicians, and Radiologists to ensure optimal patient/staff flow and resolves patient care issues. • Compiles, monitors, and analyzes data for critical successfactors, Joint Commission, and budget variance reports. • Interacts and works with other department supervisors and staff to continually improve patient care issues(i.e., tasksforces, focus studies, PI teams, steering committees). Performs PI initiatives, and process flow changes as directed. • Administers medical aid as required in cases of adverse reactions to contrast medication and/or other emergencies. • Utilizes all Corporate Imaging computer systems effectively and accurately. • Performs staff orientation. • Facilitates monthly staff and lead meetings. • Provides team members with in-services, training, and education. • Serves as a resource for students and faculty membersfor affiliated Imaging programs. • Ensures the safety of all customers. • Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. • Adheres to Orlando health's mission statement and strategic imperatives. • Maintainsreasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures, department guidelines and education requirements. Other Related Functions • Evaluatestime entry for accuracy/completeness. • Monitors all Radiology systemsto ensure appropriate use, accuracy, and completion of tasks. • Maintains a cooperative work environment. • Maintainsinventory for the section. • Monitors compliance forlicense,registry, and mandatory education of technologists. • Assists with patient care as necessary to ensure quality customer satisfaction. Qualifications Education/Training • Associate's degree required. • Graduate of an accredited school of Radiologic Technology. Licensure/Certification Mustmeet one of the following: 1. Valid Certified Radiologic Technologist licensure by the State of Florida AND valid American Registry of Radiologic Technologists (ARRT) certification; or 2. Valid American Registry of Diagnostic Medical Sonographers (ARDMS) AND maintains current BLS/Health Care Provider certification required. Experience Two (2) year of experience in Radiology or Radiology Specialty, as applicable for area. (E.g., MRI, Sonography, CT, etc.).
Education/Training • Associate's degree required. • Graduate of an accredited school of Radiologic Technology. Licensure/Certification Mustmeet one of the following: 1. Valid Certified Radiologic Technologist licensure by the State of Florida AND valid American Registry of Radiologic Technologists (ARRT) certification; or 2. Valid American Registry of Diagnostic Medical Sonographers (ARDMS) AND maintains current BLS/Health Care Provider certification required. Experience Two (2) year of experience in Radiology or Radiology Specialty, as applicable for area. (E.g., MRI, Sonography, CT, etc.).
Essential Functions • Directsthe work of technologists and support staff to ensure workflow efficiency and accuracy to achieve high quality care. • Establishes and productively assesses and corrects staffing patterns that support excellent customer service. • Ensures images meet the established Quality Control standards. • Applies the principles of radiation protection and safety to minimize exposure to patients, self, and others. • Consistently exercises professional judgement and maintains a professional demeanor. • Communicates and interacts closely with the scheduling department, Physicians, and Radiologists to ensure optimal patient/staff flow and resolves patient care issues. • Compiles, monitors, and analyzes data for critical successfactors, Joint Commission, and budget variance reports. • Interacts and works with other department supervisors and staff to continually improve patient care issues(i.e., tasksforces, focus studies, PI teams, steering committees). Performs PI initiatives, and process flow changes as directed. • Administers medical aid as required in cases of adverse reactions to contrast medication and/or other emergencies. • Utilizes all Corporate Imaging computer systems effectively and accurately. • Performs staff orientation. • Facilitates monthly staff and lead meetings. • Provides team members with in-services, training, and education. • Serves as a resource for students and faculty membersfor affiliated Imaging programs. • Ensures the safety of all customers. • Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. • Adheres to Orlando health's mission statement and strategic imperatives. • Maintainsreasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures, department guidelines and education requirements. Other Related Functions • Evaluatestime entry for accuracy/completeness. • Monitors all Radiology systemsto ensure appropriate use, accuracy, and completion of tasks. • Maintains a cooperative work environment. • Maintainsinventory for the section. • Monitors compliance forlicense,registry, and mandatory education of technologists. • Assists with patient care as necessary to ensure quality customer satisfaction.
Auto-ApplyAssistant Supervisor, Merchandise
Supervisor job in Tampa, FL
Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
In this key role, you will oversee one of our in-park Merchandise business units (Retail, Photos, Events, Vending) while inspiring and guiding a team of frontline ambassadors.
Compensation Rate: $14.25/hr
Evening Shift Differential Incentive (9/4/2025-11/5/2025): Earn an additional $1.50 when you work at least 5 productive hours between 6:00pm - 2:00am.
What you get to do:
* Ensure Ambassadors are engaging guests and making a positive impact to service scores (GSAT).
* Financial responsibility over assigned locations (revenue, labor management).
* Assist with in-park cycle counts and annual physical inventory.
* Coach and course correct negative Ambassador behaviors, as needed.
* Ensure the safety of all Ambassadors and Guests.
* Turn a negative guest experience into a positive one, as needed.
* Communicate professionally and effectively with Ambassadors and Guests.
* Assist with in-park store changeouts and event setups.
* Train, coach, and provide regular performance feedback to all direct reports.
* Monitor facility integrity of all locations, to include maintaining attractive and functional displays.
* Manage inventory flow to your assigned locations by maintaining appropriate Min/Max levels.
* Perform other duties as assigned.
What it takes to succeed:
* At least 18 years old
* High School Diploma or GED
* Theme Park or high-volume retail experience preferred.
* Proficient in all Microsoft Office products.
* Must be a self-starter with excellent organizational and time management skills.
* Ability to multitask projects/tasks at the same time and meet strict deadlines.
* Excellent problem solving and conflict resolution skills.
* Ability to adjust quickly to ever changing business demands.
* Ability to frequently lift/move up to 50 pounds, stand and sit for prolonged periods of time.
* Ability to kneel, squat, bend, reach overhead, climb a ladder, and walk for prolonged periods of time.
* Ability to work in all weather conditions: sun, extreme heat, cold, rain.
* Ability to perform all types of cleaning duties, including use of cleaning chemicals.
* Busch Gardens is open 365 days a year. Candidate MUST be able to work a variety of shift times to fit the business need, this includes shifts that are early, late, on weekends, and on holidays.
The perks of the position:
* Paid Time Off
* Complimentary Park Tickets and Passes
* Park Discounts on Food and Merchandise
* Medical, Dental, and Vision Insurance
* 401K Retirement plan
* Voluntary Insurance
* Life Insurance
* Disability Benefits
* Tuition Reimbursement
* Dependent and Health Care Flexible Spending Accounts
* Employee Assistance Program
* Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Auto-Apply