Supervisor, patient access vs staff supervisor

The differences between supervisors, patient access and staff supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a supervisor, patient access and a staff supervisor. Additionally, a staff supervisor has an average salary of $48,991, which is higher than the $46,091 average annual salary of a supervisor, patient access.

The top three skills for a supervisor, patient access include patients, customer service and patient care. The most important skills for a staff supervisor are patients, home health, and customer service.

Supervisor, patient access vs staff supervisor overview

	Supervisor, Patient Access	Staff Supervisor
Yearly salary	$46,091	$48,991
Hourly rate	$22.16	$23.55
Growth rate	28%	-
Number of jobs	85,777	93,676
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 56%
Average age	47	47
Years of experience	6	6

What does a supervisor, patient access do?

A patient access supervisor is an individual who is responsible for supervising a health facility's patient registration, inpatient and outpatient, the financial counseling division, central scheduling, and the PBX department. Patient access supervisors must ensure that high-quality service for patients is achieved as well as the accuracy of information. They must create staffing calendars and make hiring decisions to maintain adequate staffing in the department. Patient access supervisors must also develop and implement policies and procedures for the department.

What does a staff supervisor do?

A staff supervisor is responsible for supervising staff and organizing work procedures. Their main duty is to monitor staff. They maintain staff by recruiting, training, and coaching them. They may also gather budget information. They must have good communication skills and be team-oriented.

Supervisor, patient access vs staff supervisor salary

Supervisors, patient access and staff supervisors have different pay scales, as shown below.

	Supervisor, Patient Access	Staff Supervisor
Average salary	$46,091	$48,991
Salary range	Between $31,000 And $67,000	Between $34,000 And $70,000
Highest paying City	New York, NY	-
Highest paying state	Delaware	-
Best paying company	Guidehouse	-
Best paying industry	Health Care	-

Differences between supervisor, patient access and staff supervisor education

There are a few differences between a supervisor, patient access and a staff supervisor in terms of educational background:

	Supervisor, Patient Access	Staff Supervisor
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Supervisor, patient access vs staff supervisor demographics

Here are the differences between supervisors, patient access' and staff supervisors' demographics:

	Supervisor, Patient Access	Staff Supervisor
Average age	47	47
Gender ratio	Male, 21.8% Female, 78.2%	Male, 46.7% Female, 53.3%
Race ratio	Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 18.5% Asian, 5.2% White, 60.0% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.9% Hispanic or Latino, 17.7% Asian, 6.1% White, 60.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between supervisor, patient access and staff supervisor duties and responsibilities

Supervisor, patient access example responsibilities.

Manage oversight to joint commission and other regulatory requirements.
Adhere to regulations and policies set forth by JCAHO and HIPAA.
Oversee financial counseling of under-insure and uninsure patients for Medicaid eligibility, pay arrangements and charity care/uncompensate care programs.
Train all staff on JCAHO and HIPPA regulations and compliance.
Monitor activities for and ensures compliance with laws, government regulations, JCAHO requirements and DMC policies.
Maintain scripting and service levels in accordance with insurance contracts and HIPAA regulations to ensure privacy of protect health information.

Staff supervisor example responsibilities.

Provide administrative support to include managing and maintaining payroll for office staff member and personnel.
Demonstrate leadership and expertise managing schedules for staff and delegating projects as assigned ensuring smooth organization for attorneys.
Move up to overnight supervisor quickly.was able to implement new ideas to management to ensure customer satisfaction.
Certify instructor for employee CPR a certification.
Use POS system to settle customer payments.
Supervise the shift and run the floor scrubber.

Supervisor, patient access vs staff supervisor skills

Common supervisor, patient access skills

Patients, 20%
Customer Service, 10%
Patient Care, 7%
Revenue Cycle, 6%
Medical Terminology, 5%
HIPAA, 4%

Common staff supervisor skills

Patients, 18%
Home Health, 13%
Customer Service, 12%
Rehabilitation, 8%
Safety Procedures, 8%
Direct Supervision, 8%

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Office and Administrative Industry
Supervisor, Patient Access
Supervisor, Patient Access vs Staff Supervisor

Updated January 8, 2025

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