Desktop Support Engineer
Support specialist job in South Bend, IN
Must Have Technical/Functional Skills:
• Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services
• Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
• Work with vendors to conduct physical asset audit and maintain asset stock rooms
• End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
• Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
• Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
• Smart hands support for Server and Network devices
• Train the Trainer
Roles & Responsibilities:
• 100% Work from Office (Client location)
• Asset inventory management (New Device Asset/Import/Physical Stocking)
• PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
• Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
• Accessory Request Fulfillment and Unknown Device Research/Investigation
• PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
• Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
• Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
• New Hire onboarding training and orientation
• AV Meeting Room support
Base Salary Range: $50,000 - $70,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Desktop Tech Support / IT Support
Support specialist job in Elkhart, IN
Our large healthcare client is currently going through a Windows upgrade. This role will run through at least February of 2026.
Skill sets:
Familiarity with Windows 10 and 11.
Comfortable working with end users to assist with any basic questions on computer usage. (How to open programs/install a printer/basics of MS Office)
Comfortable swapping computer hardware/peripherals.
Basics of installing software/drivers within Windows.
Job Description:
Our client is upgrading our workstation fleet from Windows 10 to Windows 11.
Our client currently has ~5K desktops and laptops that need to be upgraded.
Some older hardware is being physically replaced, while newer hardware is being reimaged to Windows 11.
The client will provide training on internal processes such as imaging/software installation.
This role entails PXE installing Windows 11 onto workstations via BigFix OS Deployment - our PXE boot software. Then, installing drivers/software/configuring the replacement to match the old device. Then, physically swapping the replacement.
This is across our Health System, but the current focus would be in South Bend and Elkhart. However, we have several off-site clinics/locations, so some driving will be required.
IT Support Specialist I
Support specialist job in Lawrence, MI
Job Goal(s):
The overall job goal of the IT Support Specialist I is to serve as a team player for technical support of staff and service functions. Responsible for installation of computer equipment, software and client network software; troubleshooting and repair of computer hardware, support for repair of media and telecommunications equipment, and support for Microsoft network management. Maintain a high standard of customer service philosophy and responsiveness to staff computer needs.
Minimum Qualifications:
Education:
Associate's degree in a computer-related discipline or related field required. Extensive technical experience related to the area of assignment may be considered as a substitute for the degree requirement.
Work Experience:
Two years of computer technical support experience and experience with a wide range of electronic media technologies.
Skills:
Require extensive knowledge and skill level for installation, maintenance and repair of current personal computer hardware, operating systems, network connections and software
Possess excellent communication skills and the ability to interact effectively with both technical and non-technical personnel
Possess demonstrated leadership skills
Essential Job Functions:
Demonstrate excellent customer-focused attitude and service skills.
Serve as a team player for technical support staff and service functions.
Set up and install new computer systems, including hardware, client network software and application software.
Diagnose computer, network and data communications malfunctions; perform maintenance and repairs on computer hardware and peripherals.
Perform on-site maintenance and repair services on computer, media and telecommunications hardware and peripherals.
Perform problem analysis to resolve system hardware and application issues.
Perform diagnosis of problems, providing solutions within area of responsibility, and/or through consultation with the District Technology Coordinator; and coordinate implementation of fixes and enhancements.
Provide backup for other team members, as required.
Create and maintain all appropriate system documentation.
Maintain inventory of computer technology-related equipment, supplies and parts.
Maintain appropriate records of equipment repairs and costs.
Work cooperatively with other technical support staff to perform the above duties.
Communicate appropriately and effectively with District Technology Coordinator, co-workers, District staff and public.
Perform other related duties as assigned by the District Technology Coordinator
Regular and reliable, in person attendance
Valid driver's license required.
Terms of Employment: As per master agreement and provisions established by the Van Buren Board of Education.
This posting and our online application can be found on the Van Buren ISD's website at ************* under Employment. If you do not have access to a computer with internet access, you may use a computer at VBISD by calling ************.
Position is open until filled.
In-house staff must fill out the online internal application.
Technical Support Specialist I
Support specialist job in Granger, IN
Reports to the Manager Technical Support or Director of Information Technology. Responsibilities include the installation of new and replacement computer equipment and maintenance of equipment. Provides support of personal computer (PC) related software and operations; may also provide some training to end users. Serving as a liaison with Beacon Health System (BHS) end-user departments regarding PC equipment needs and/or problems.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Installs new and replacement PC / Server-related hardware and software by:
* Installing new and replacement PCs for end-user departments, as directed by the Manager.
* Installing new PC software and verifying that new computer systems are functioning correctly; also providing some training to end users.
* Maintaining required documentation according to established departmental policies and procedures.
* Find open network data jacks and patch in at device location, patch data jack in at the patch panel and make sure switch ports available and set proper for device being patched in.
*
Resolves or troubleshoots computer problem areas and provides maintenance for PC / Server equipment (hardware and software) by:
* Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve PC -related problems.
* Determining steps to be taken in order to correct PC-related problems. Also arranging for corrective action to resolve the problem and, if necessary, serving as a liaison between the end-user department and an outside vendor (repair person).
* Reimaging computer hardware and related equipment as a part of standard operating procedures and maintaining related documentation.
* Facilitating the delivery of solutions which meet the end-user department's needs by informing them as to the plan of action required to address their problem and also verifying that these steps are agreeable with the customer.
* Resolving more complex problems (issues that may require coordination with additional I.S. teams and issues that may require enterprise level application technologies).
Programs, Installs and Troubleshoot Printers by:
* Unboxing, assembling and installing new printers
* Configuring printers to work on the network and work with analyst on application setup
* Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve printer related problems.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Providing excellent customer service at all times. Also maintaining high customer satisfaction by delivering quality customer service as measured on internal customer satisfaction surveys and/or other measures approved by the Director of Information Technology.
* Maintaining records, reports and files as required by departmental policies and procedures. Assisting in the care and maintenance of Department facilities, equipment and supplies.
* Completing other job-related duties and special projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's degree in Computer Science, Management Information Systems or a computer-related field from an accredited college or university (or equivalent course work and/or technical training). Experience using computer hardware and software applications pertinent to Beacon Health System is preferred.
Knowledge & Skills
* Requires technical knowledge of computer operations.
* Requires the technical skills and knowledge to effectively install PC / Server-related hardware and software.
* Requires the organization and time management skills necessary to prioritize requests and manage customer service expectations.
* Possesses the ability to work independently and pro-actively, as well as in a team-oriented environment.
* Demonstrates the strong analytical and problem-solving skills needed to gather, analyze and interpret data. Also requires detail orientation and the ability to identify and resolve computer needs/problems in a timely and efficient manner.
* Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of staff and co-workers in a professional, clear, courteous and responsive manner.
Working Conditions
* Works in an office environment.
* May experience some mental/visual fatigue due to continued use of computer equipment.
* Work is performed in a fast-paced environment requiring the ability to prioritize workload in order to meet deadlines.
* Requires the ability to work a flexible schedule, including being on-call, in order to meet the needs of the Department.
Physical Demands
* Requires the physical ability and stamina (i.e., to sit, stand and/or walk for prolonged periods of time, lift, hold and carry objects weighing up to 50 pounds, use common computer hand tools, etc.) to perform the essential functions of the position.
Production Support Specialist
Support specialist job in Kalamazoo, MI
We are looking for a talented individual to join our dynamic Keystone Manufacturing team located in Kalamazoo, MI. The Production Support Specialist is a motivated, self-starter who supports production while managing inventory and the warehouse to enable production to achieve on-time order fulfillment. In addition, the Production Support Specialist oversees creation and closing of work orders and works with Operations and Supply Chain to ensure production schedules are met. The Production Support Specialist also manages inbound and outbound shipping and logistics.
A successful Production Support Specialist must be capable of working with minimal supervision, have a “can do” attitude, possess creative problem-solving skills and be willing to do “whatever it takes” to complete assigned tasks efficiently and effectively. This team member should have excellent interpersonal skills, great attention to detail and be highly organized with the ability to multi task with minimum interruption to work progress.
Responsibilities and Activities
Manage inbound and outbound shipping
Facilities transfers
Pick, pack, and ship activities
Preparing bills of lading and shipping documents
Verifying shipments against orders and maintaining accurate records
Coordinating with carriers and scheduling pickups
Ensuring compliance with all shipping, safety, and DOT requirements
Ensure the warehouse is safe, clean and organized per Keystone standards
Support other production activities, such as working in manufacturing area with the production, as needed to meet production schedules
Support the set up and organization of new manufacturing cells for product launches, as needed
Minimum Requirements/Qualifications
High school diploma or equivalent
Valid Michigan driver's license
Chauffeur's license or CDL with Air Brake endorsement
Valid DOT Physical
Current forklift license
Prior shipping/receiving experience is highly beneficial
Excellent communication and attention to detail
Must have excellent documentation and organizational skills
Physical Requirements
Must be able to work in both an office environment and a manufacturing work cell/cleanroom environment
Must be able to perform repetitive work for extended periods of time
Extended hours, including weekends and holidays may be required to support the organizations objectives
Must be able to perform sedentary work with periods of active work such to support the organizations objectives
Benefits
Excellent full-time benefits including comprehensive medical coverage, dental and vision options
Company paid life insurance, short term disability and long-term disability insurance
Retirement savings plan with company match
Paid vacation and holidays
Auto-ApplyHelp Desk Technician
Support specialist job in Sturgis, MI
Help Desk Technician Salary Grade: 6
with NO remote work available.
Primary Purpose: Organize, install, and support all computer systems; investigate and resolve computer software and hardware problems.
Roles: Expected behaviors and activities performed to fulfill responsibilities
Practice and encourage the best safety practices resulting in zero lost time within department.
Implement and practice effective 5S and participate in regular team 5S audits.
Set an example of working hard and doing the right things, exhibit energy and positivity.
Accountable to work independently with standardized instructions to achieve results.
Solve semi-routine issues utilizing problem solving analysis and prioritizing processes and routines.
Understand and achieve Reasonable Expectations (REs) for current position and responsibilities (excellent productivity and quality) and participate in regular team process audits.
Engage in clear, courteous, effective, honest, and open communications with team members and others within and outside the company.
Develop and seek positive relationships; actively participate in regular huddles and goal setting.
Responsibilities: Quantifiable metrics to which a person is held accountable
Arrive at work and position consistently on time; remain present and engaged the entire assigned shift.
Able to categorize, recognize, and document patterns in process and problem solving.
Participate in regular employee reviews including setting and achieving goals.
Act as the primary point of contact for IT support utilizing the OAK request system.
Successfully install and configure workstations as required, including hardware, software, peripheral equipment, and cabling.
Discover, evaluate, and resolve issues presented; log all repairs accurately and timely.
Discuss software errors with developers and recommend changes to programs.
Attendance at multi-day off-site training sessions, weekend and evening work, and after-hours emergency calls may be required.
Provide basic computer usage training and company resource orientation as required.
Identify computer and network equipment shortages and assist with replacements as required.
Skills: Essential qualifications and functions gained through training and experience
Associates degree and IT Related certifications are preferred.
1-2 years of help desk experience in a Windows domain environment.
Excellent written and verbal communication skills; excellent computer skills.
Ability to remain calm and determined to attain goals.
High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities.
Must be able to work well under pressure and keep up with rapidly changing technology, business environments, and departmental and company goals.
Strong interpersonal skills. Ability to get along with diverse personalities, tactful, mature, and flexible.
Documentation of a drug screen must be provided prior to starting this position.
Computer Field Technician
Support specialist job in South Bend, IN
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Production Support Technician
Support specialist job in Plymouth, IN
Ready to Elevate Your Career? Join SpiTrex CTE!
At CTE, we offer more than just a job-we provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance.
Here's 5 ways that CTE makes a difference:
Training/Career Development
Bamboo's Path Track and WorkForge Learning Management System offer education for advancement when and where needed.
Work/Life Harmony with Flextime
Have an appointment or emergency pop up and you don't want to use your PTO? No worries! Use “Time Off without Pay” option of up to 3 hours and then make up missed time during the week.
CTE Perks
Whether it's Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called “CTE Reads”, or FriYAY Fridays…CTE strives to maintain a positive culture and support our employees.
CTE Incentives
Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonuses…but that's just the beginning! What if we told you there's more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation!
Health Benefits
CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offered first of the month after hire. There is also a
no-cost medical option
through Schumacher Family Medicine.
Essential Functions:
Pulling and moving material
Monitoring tool crib as needed
Issuing out and receiving in items (tooling, gaging, fixtures etc.)
Setting tools and retrieving gages
Cutting blank profiles of material as needed
Following GDP as required
Cross train on multiple work centers
Other work-related tasks as assigned
Good housekeeping
Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements
Technical Applications Specialist I
Support specialist job in Portage, MI
At Thermo Fisher Scientific, our people share a common set of values - Integrity, Intensity, Innovation and Involvement. We work together to accelerate research, solve complex analytical challenges, improve patient diagnostics, drive innovation and increase laboratory productivity. Each one of us contributes to our mission every day - to enable our customers to make the world healthier, cleaner and safer
How will you make an impact?
The Technical Applications & Support Specialist I, plays a key role in empowering customers to achieve reliable, high-quality results. You will combine your scientific expertise and technical skills to deliver exceptional support, training, and troubleshooting for our diagnostic systems.
Key Responsibilities:
Provide responsive technical assistance through our Technical Support Hotline, email, and remote tools for both internal and external customers.
Diagnose and resolve hardware, software, and system operation issues to ensure instrument uptime and customer satisfaction.
Lead root-cause investigations for confirmed product complaints, documenting findings and recommending effective corrective and preventive actions (CAPA).
Deliver engaging on-site and virtual training sessions for customers on instrument operation, assay setup, software workflows, and best practices.
Collaborate cross-functionally with Field Service Engineers, Quality, and R&D to resolve performance issues and share insights that drive continuous improvement.
Perform performance qualification, correlation, and verification studies to support new instrument or assay implementations in clinical and research environments.
Interpret and communicate scientific results clearly, providing expert guidance on assay optimization, calibration, and quality control strategies.
Enhance your professional and technical growth by continuously developing both technical expertise and life skills that support long-term career success.
How will you get here?
Education
Associate's degree in Biological Science required; Bachelor's degree preferred.
Certification as a Medical Laboratory Technician or Medical Laboratory Scientist desired.
Experience
Minimum of 3 years of laboratory or related professional experience required.
Strong customer service and interpersonal communication skills.
Training experience preferred.
Clinical laboratory experience highly preferred
Knowledge, Skills, Abilities
Mechanical knowledge and abilities regarding instrumentation preferred
Demonstrates clear and concise communications
Passion for problem-solving, collaboration, and lifelong learning.
Commitment to providing outstanding customer experiences.
Ability to travel up to 20%
Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Auto-ApplyELP Supportive - Part Time
Support specialist job in Kalamazoo, MI
PRIMARY FUNCTION: Early Learning Professionals work within a teaching team to support the care and development of young children ages 6 weeks-12 years in a structured early learning environment.
QUALIFICATIONS:
High school diploma or equivalent required.
Significant and relevant post-high school education or training in early childhood education or child/family-related field, but at minimum meet the requirements for a Lead Teacher as required by State of Michigan Child Care Licensing.
Two years of experience working with young children and families in some capacity at minimum. Licensed childcare experience preferred.
Understanding of Creative Curriculum (curriculum), Teaching Strategies GOLD (developmental assessment tool), and Ages and Stages Questionnaire (developmental screener) preferred.
Ability to meet requirements of Bureau of Child and Adult Licensing.
Satisfactory response to criminal and child abuse and neglect history checks.
Able to work with people of diverse backgrounds.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
RESPONSIBILITIES:
Assists children in all daily activities including, but not limited to: toileting, personal hygiene, dressing and eating.
Organizes and implements age-appropriate learning activities/ experiences with individual children and small and large groups within the approved curriculum.
Observes and assesses utilizing Teaching Strategies GOLD and ASQ-3/ASQ-SE.
Supervises children's activities to ensure safety, promote socialization and enjoyment of children attending the facility.
Works cooperatively with the Site Director, Program Coordinator, Community and Family Liaison and/or teaching team to resolve any programmatic or family concerns including but not limited to communication, service delivery, quality, curriculum, personnel, and assessment.
Works cooperatively with the Site Director, Program Coordinator, Community and Family Liaison, and/or teaching team on assigned duties, such as preparing activity materials, room cleanliness and using time effectively.
Participates in mealtime activities with the children to encourage good eating habits, good table manners, conversation and clean-up.
Accompanies and supervises children on field trips.
Commits to self-education on anti-bias education, racial justice, and gender equity issues.
Monitors health status of children for illness or areas of concern.
Cleans up after activities.
Provides written and/or verbal communication to parents regarding child's daily activities, progress and behavior.
Observes all Children's Center and YWCA policies and procedures.
Complies with applicable local, state and federal licensing requirements/certification and/or regulations.
Complies with association policy regarding required reporting of child abuse.
Safeguards confidential information gained as a result of the position.
As a YWCA employee, projects a positive image of the Association and its programs to the community, the Association and the program.
Works cooperatively with program participants, YWCA staff and volunteers.
Performs other duties as assigned.
WORKING CONDITIONS AND ESSENTIAL FUNCTIONS:
YWCA location
Off-site location
Potential outdoor events
Sitting, standing, kneeling, bending, some lifting
Frequently required to stand
Frequently required to walk
Frequently required to sit
Occasionally required to utilize hand and finger dexterity
Frequently required to climb, balance, bend, stoop, kneel or crawl
Continually required to talk or hear
Frequently required to taste or smell
Frequently exposure to outside weather conditions
Occasionally exposure to extreme heat or cold (non-weather)
Frequently exposure to blood borne and airborne pathogens or infectious materials (does this mean when we get exposed to blood of kids)
While performing the duties of this job, the noise level in the work environment is usually Moderate-Loud
The employee must frequently lift and/or move up to 60 pounds
Specific vision abilities required by this job include: Close vision, Depth perception and ability to adjust focus
TRAINING REQUIREMENTS:
Orientation to YWCA Personnel Policies, Mission, Purpose and One Imperative.
Racial Justice Training
Pronoun Training
Orientation to Domestic Violence, Sexual Assault, Confidentiality, Mandatory Reporting.
Training as required by State of Michigan Child Care Licensing and high-quality program implementation
Other appropriate training and in-service which will occur during employment.
Auto-ApplyTechnical Support Specialist - Help Desk Operative
Support specialist job in Notre Dame, IN
Job Description
Ready to join a mission-driven team where your tech skills truly make an impact? At the Congregation of Holy Cross, US Province, we're not just about technology-we're about purpose. If you're looking for a role where you're valued, appreciated, and part of something bigger, this is your sign to apply!
We want you to step into a role where your technical skills truly make a difference as our full-time Technical Support Specialist - Help Desk Operative, based at the beautiful Moreau Seminary in Notre Dame, IN. Enjoy a competitive hourly wage of $20-$25, based on your experience and education, while working a consistent Monday through Friday schedule from 8:00 AM to 4:30 PM. This is your opportunity to become part of a supportive team, grow your expertise, and help others every day in an environment that values your contributions.
Your Day-to-Day:
While working as our Technical Support Specialist - Help Desk Operative, you can expect to:
Respond to help desk requests and provide hands-on IT support
Set up and configure new computers, hardware, and software.
Troubleshoot technical issues to keep systems running smoothly.
Manage user access, permissions, and security protocols.
Maintain organized IT inventory and assist with technology upgrades.
Ideal Candidate:
1+ years of customer service experience
1+ years of IT-related experience
High school diploma or GED (Minimum education required)
Associate degree in an IT-related field preferred
IT certifications (such as CompTIA A+) are a plus
Are you the Technical Support Specialist - Help Desk Operative we've been looking for? If so, APPLY TODAY-you won't regret it!
ABOUT OUR TEAM:
The Congregation of Holy Cross is a distinguished community of Catholic and apostolic priests and brothers dedicated to education, parish support, and mission service. Our work uplifts the underprivileged and creates lasting impact. When you join us, you'll find exceptional benefits, professional growth opportunities, and a culture that values work-life balance. Be part of a mission that matters-your skills can help us make a difference!
THE BENEFITS WE OFFER:
Medical plans (PPO & HDHP)
Dental
Vision
Employer HSA contribution
403(b) and pension
Employer-covered short-term and long-term disability
Free life insurance
Free counseling through EAP service
Paid time off (PTO) and paid holidays
Employee events throughout the year
APPLY TODAY TO BECOME OUR TECHNICAL SUPPORT SPECIALIST - HELP DESK OPERATIVE!
Don't wait-apply now with our quick, initial application and start making an impact today!
Job Posted by ApplicantPro
IT Support Specialist
Support specialist job in Three Rivers, MI
Overview The IT Support Specialist is responsible for providing technical support to end users across the division, ensuring efficient operation of computer systems, networks, and related technologies. This role requires strong troubleshooting skills, attention to detail, and a commitment to maintaining a reliable, secure IT environment. The individual will serve as the first point of contact for technical assistance requests, perform system maintenance, and assist in infrastructure and application support as directed by the IT Operations Manager. Responsibilities Respond to and resolve hardware, software, and network support requests in a timely and professional manner. Install, configure, and maintain workstations, printers, mobile devices, and related peripherals. Support Microsoft 365 applications. Monitor end user system performance, apply updates, and ensure endpoint security compliance. Provide support for conference rooms, A/V systems, and presentation equipment. Maintain accurate documentation of technical procedures, system changes, and support incidents. Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems. Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle. Provide end-user training and guidance to promote technology adoption and best practices. Provide hands-on support and lifecycle management for mobile devices Qualifications Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience 2-4 years of experience in IT Support, systems administration, or helpdesk operations Technical Skills Proficiency in Windows operating systems. Experience with Microsoft 365, SharePoint, and Teams. Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN). Familiarity with endpoint protection, backup systems, and remote management tools. Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus. Basic understanding of PowerShell or scripting for automation is advantageous. Additional Requirements Strong communication and interpersonal skills with a professional, service-oriented demeanor. Proven problem-solving ability and attention to detail. Capable of working independently or collaboratively. Demonstrated reliability and discretion when handling sensitive data. This role is critical in maintaining a dependable and secure IT environment, ensuring employees have the tools and systems they need to perform effectively. The IT Support Specialist will act as both a technical resource and a representative of the IT department's commitment to quality service and operational excellence.
Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience 2-4 years of experience in IT Support, systems administration, or helpdesk operations Technical Skills Proficiency in Windows operating systems. Experience with Microsoft 365, SharePoint, and Teams. Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN). Familiarity with endpoint protection, backup systems, and remote management tools. Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus. Basic understanding of PowerShell or scripting for automation is advantageous. Additional Requirements Strong communication and interpersonal skills with a professional, service-oriented demeanor. Proven problem-solving ability and attention to detail. Capable of working independently or collaboratively. Demonstrated reliability and discretion when handling sensitive data. This role is critical in maintaining a dependable and secure IT environment, ensuring employees have the tools and systems they need to perform effectively. The IT Support Specialist will act as both a technical resource and a representative of the IT department's commitment to quality service and operational excellence.
Respond to and resolve hardware, software, and network support requests in a timely and professional manner. Install, configure, and maintain workstations, printers, mobile devices, and related peripherals. Support Microsoft 365 applications. Monitor end user system performance, apply updates, and ensure endpoint security compliance. Provide support for conference rooms, A/V systems, and presentation equipment. Maintain accurate documentation of technical procedures, system changes, and support incidents. Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems. Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle. Provide end-user training and guidance to promote technology adoption and best practices. Provide hands-on support and lifecycle management for mobile devices
Document Support Specialist
Support specialist job in Kalamazoo, MI
The Document Support Specialist supports all areas in a complex, integrated, production environment. The individual(s) selected will have attention to detail, a positive attitude, a strong work ethic, be a self- starter, and have the ability to manage multiple priorities.
Job Requirements
• Process site master record changes in accordance with applicable standard operating procedures (SOPs) and safety guidelines, as well as applicable. regulatory standards, such as current Good Manufacturing Practices (cGMPs).
• Process site documentation changes in accordance with applicable standard operating procedures (SOPs) and safety guidelines, as well as applicable. regulatory standards, such as current Good Manufacturing Practices (cGMPs).
• Create and Monitor change control for documentation creation/revision.
• Ability to work well and communicate with operators, supervisors, and technical support.
• Gown as appropriate and work in production as necessary to take pictures, understand the processes, accurately document operator steps.
• Ability to gain access to and navigate systems used for change control, documentation storage, and master records.
Education and Experience
• H.S. Diploma or equivalent required.
• Technical Writing or Documentation experience in a regulated industry.
• Experience with MS Office, specifically Word, Visio, and Excel is required.
Preferred candidate qualifications
• Previous manufacturing or packaging experience is a plus
• Technical Writing or Documentation experience in a regulated industry
• Knowledge of SAP.
Physical and Time requirements
• Prolonged periods of sitting
• Gowning, as required by production areas
• Must not be penicillin or cephalosporin sensitive
Hours - Primarily day shift. Flexible hours may be required.
Qualifications
Education and Experience
• H.S. Diploma or equivalent required.
• Technical Writing or Documentation experience in a regulated industry.
• Experience with MS Office, specifically Word, Visio, and Excel is required.
Preferred candidate qualifications
• Previous manufacturing or packaging experience is a plus
• Technical Writing or Documentation experience in a regulated industry
• Knowledge of SAP.
Physical and Time requirements
• Prolonged periods of sitting
• Gowning, as required by production areas
• Must not be penicillin or cephalosporin sensitive
Hours - Primarily day shift. Flexible hours may be required.
Technical Support Specialist II
Support specialist job in Berrien Springs, MI
ITS CLIENT SERVICES - Technical Support Specialist II Job Classification The Technology Support Specialist II is part of a team responsible for providing comprehensive, multi-tiered IT support for Andrews University employee and student computing devices, including department-wide and institutional-wide systems. This role is responsible for diagnosing and resolving hardware, software, and connectivity problems while supporting device lifecycle management, endpoint security, and project execution. Collaborates closely with fellow IT staff and helps mentor junior support personnel and student workers.
Qualifications summary
See qualifications in the full position description.
Must be a Seventh-day Adventist in good and regular standing.
Duties and responsibilities
Advanced Technical & Endpoint Support
* Provide level two (on-site or remote) response and resolution of single or multiple end user technical incidents in a timely manner
* Provide technical consultation for employees and students by resolving complex computer, software, hardware and networking-related issues
* Document and track incidents and service requests utilizing enterprise service management platform
* Provide maintenance, troubleshooting and problem resolution for desktop, laptop and mobile computing devices as well as printers and other authorized devices
* Assists in creating, managing and modifying Microsoft Active Directory objects including security groups, organizational units, group policies, scripts and Microsoft Exchange objects
* Install, modify and maintain end user hardware systems including operating systems, applications and peripherals. This may include desktops, laptops, mobile devices, printers and other authorized devices
* Assist in maintaining endpoint security environment including network authentication, threat detection, security updates, patches and version upgrades for operating systems and applications
* Utilize deployment and imaging tools to facilitate workstation installations
* May be required to participate in implementation of discipline-specific, third-party applications
* May be required to develop new system or application implementation plans, create custom scripts, and develop testing procedures to ensure proper integration with existing campus software
* Facilitate backups and implement disaster recovery procedures
Project & Team Collaboration
* Participate in ITS projects such as campus-wide rollouts, classroom upgrades, and process improvement initiatives
* Provide technical support for events, labs, and university-wide programs requiring specialized setup
* Interact with other backend IT teams to resolve complex system problems and triage cross-functional IT incidents
* May be responsible for supervision and guidance of student technical employees by overseeing job performance, customer relations, and technical proficiency
* Perform other duties as assigned by Client Services management
User Experience, Service Quality & Interpersonal Skills
* Deliver timely, professional, and respectful service aligned with ITS service level agreements (SLAs)
* Demonstrate on a daily basis customer centricity, teamwork, communication, coordination and top-tier technical aptitude
* Proponent for industry best practices for IT security, protection of electronic data assets, endpoint computing security issues, requirements and trends
* Ability to identify end user requirements for computing hardware and software
* Ability to work effectively with a wide range of constituencies in a diverse community
* Ability to work independently under minimal or no supervision
* Problem ownership from start to finish
Mentorship & Documentation
* Collaborate with team members in a professional and collegial manner
* Guide and mentor student workers
* Contribute to and maintain internal documentation, troubleshooting guides, and end user support materials
* Help ensure consistent knowledge transfer across the Client Services team
Supervisory responsibilities
N/A
Qualifications
Minimum Qualifications:
* Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent professional experience
* 2-4 years of experience in technical support or a related IT role
* Strong working knowledge of Windows , mac OS, enterprise productivity tools (Microsoft 365, Google, Zoom), basic TCP/IP networking concepts and 802.1x wireless protocols; knowledge of Linux a plus
* Demonstrated ability to troubleshoot and resolve moderate to complex technical issues on various software platforms including Windows, mac OS, iOS and Android
Preferred Qualifications:
* Industry certifications such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator
* Experience with enterprise ticketing systems (e.g., Freshservice), Active Directory, TCP/IP networking principles and 802.1x wireless protocols; knowledge of Linux a plus
* Familiar with software packaging and remote support tools
* Familiar with higher education IT environments, including student device support, classroom AV, and academic software
Must be a Seventh-day Adventist in good and regular standing.
Technical competencies
Advanced Technical & Endpoint Support
* Provide level two (on-site or remote) response and resolution of single or multiple end user technical incidents in a timely manner
* Provide technical consultation for employees and students by resolving complex computer, software, hardware and networking-related issues
* Document and track incidents and service requests utilizing enterprise service management platform
* Provide maintenance, troubleshooting and problem resolution for desktop, laptop and mobile computing devices as well as printers and other authorized devices
* Assists in creating, managing and modifying Microsoft Active Directory objects including security groups, organizational units, group policies, scripts and Microsoft Exchange objects
* Install, modify and maintain end user hardware systems including operating systems, applications and peripherals. This may include desktops, laptops, mobile devices, printers and other authorized devices
* Assist in maintaining endpoint security environment including network authentication, threat detection, security updates, patches and version upgrades for operating systems and applications
* Utilize deployment and imaging tools to facilitate workstation installations
* May be required to participate in implementation of discipline-specific, third-party applications
* May be required to develop new system or application implementation plans, create custom scripts, and develop testing procedures to ensure proper integration with existing campus software
* Facilitate backups and implement disaster recovery procedures
Project & Team Collaboration
* Participate in ITS projects such as campus-wide rollouts, classroom upgrades, and process improvement initiatives
* Provide technical support for events, labs, and university-wide programs requiring specialized setup
* Interact with other backend IT teams to resolve complex system problems and triage cross-functional IT incidents
* May be responsible for supervision and guidance of student technical employees by overseeing job performance, customer relations, and technical proficiency
* Perform other duties as assigned by Client Services management
Interpersonal interactions
User Experience, Service Quality & Interpersonal Skills
* Deliver timely, professional, and respectful service aligned with ITS service level agreements (SLAs)
* Demonstrate on a daily basis customer centricity, teamwork, communication, coordination and top-tier technical aptitude
* Proponent for industry best practices for IT security, protection of electronic data assets, endpoint computing security issues, requirements and trends
* Ability to identify end user requirements for computing hardware and software
* Ability to work effectively with a wide range of constituencies in a diverse community
* Ability to work independently under minimal or no supervision
* Problem ownership from start to finish
Physical demands
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work environment
* May include frequent disruptions and frequent changes in work priorities
* On-site role with occasional after-hours support during campus events or system upgrades.
* Must be able to lift up to 50 lbs. and perform work in classrooms, labs, and wiring closets, including work performed in cramped or awkward positions
* May be required to travel within campus locations on short notice
Line Support Specialist (2nd Shift)
Support specialist job in Michigan City, IN
Role: Line Support Specialist
Duties & Responsibilities: •Operate pneumatic hoist and loading machinery helping with the plating process.
•Manually load / unload raw parts as directed
•Visually inspect all parts to ensure that all are plated and the quality of product is always being checked.
•Understand and follow quality standards.
•Complete all documentation and logs required for the line operation as determined by management
•Oversee line cleanliness - line should be free of loose parts, debris, and trash prior to leaving for the day.
•Report any machinery, quality, material, or team problems to management immediately
•Follow all safety requirements.
Knowledge, Skills, and Abilities
•Ability to be shifted across different production process to help meet need of customers
•Visually able to identify and determine any plating discrepancies on parts by focusing on the quality of product
•Must be able to stand for extended periods of time. This job does not allow an employee to sit down.
•Must be able to walk back and forth continuously throughout the day
•Must be able to reach above your head.
•Must be able to use hands/arms to run the required machinery.
•Must be able to follow direction with little or no supervision and work well with others.
•Must be able to follow all safety requirements.
•Must be able to take and follow direction from others
•Must understand the company's quality policy and objectives
•Must know where the quality policy is posted within the facility
•Must know how to operate the plating thickness gage to check the plating thickness on parts
•Must understand and abide by the company's policies as defined in the Employee Handbook
•Ability to notify management of any issues concerning quality of product
•Ability to read process tags and understand flow charts and determine the type of plating required
Essential Job Functions
•Regular and reliable attendance is an essential job function of this role.
•Must be able to remain in a stationary position 75% of the time; excludes break time.
• The person in this position needs to constantly move around the production area to identify defects or quality concerns during and after the production process.
• Constantly operates computer and x ray machines and other productivity tools, such as a calculator, scan gun, pen and paper, and calculator.
• Constantly positions self to maintain a clean work environment to reduce accidental slippage or machine shutdowns, including on the floor, under and over designated spaces.
• Constantly positions self to reach parts on shipping floor requiring climbing up and down
• The person in this position frequently communicates with numerous team members to take and give work instructions and feedback about production processes. Must be able to exchange accurate information in these situations to produce high quality parts and keep everyone safe.
• Must be able to detect defective raw material, defective finished material, and machine problems from medium to long distances.
• Frequently moves production equipment and parts weighing up to 45 pounds across production facility for various production processing needs.
• Constantly works indoors in a non-temperature-controlled environment that includes, heat and humidity and cold. Noise level is frequently loud.
Supervisory Responsibility
Not applicable
Work Environment
Consistent exposure to extreme temperatures (hot and cold), dust, odors, fumes indoor and outdoor. Noise level is moderate to loud.
Physical Demands
• May be required to stand for long periods of time
• May involve some repetitive motions
• Must be able to lift up to 75 pounds
• May also engage in frequent bending, reaching, twisting, stooping, squatting, pushing and pulling of parts and part containers
• Due to the open environment of the warehouse, must be able to work in various weather and temperature conditions to include extreme heat, humidity and cold
• Occasionally required sit.
Position Type
• Full Time; Monday - Friday as needed; Weekends as needed
Travel
• 0%
Required Education and Experience
• 1 -2 years' experience in similar role
Additional Qualifications
•Good communication skills
•Team interaction
•Multi-tasking
•Understand and follow basic verbal and written instructions
•Possess basic mathematical skills: addition, subtraction, multiplication and division
•Perform basic visual quality inspections on machinery
•Utilize power tools and various equipment as needed to perform duties
•Must be certified or become certified in operation of forklifts
AAP/EEO Statement
Triplex Plating provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Triplex Plating complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Triplex Plating expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Triplex Plating employees to perform their job duties may result in discipline up to and including discharge.
Other Duties
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Disclaimers
•Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time
•This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned
•This job description is subject to change at any time
Technical Support Specialist I
Support specialist job in Kalamazoo, MI
Reports to the Manager Technical Support or Director of Information Technology. Responsibilities include the installation of new and replacement computer equipment and maintenance of equipment. Provides support of personal computer (PC) related software and operations; may also provide some training to end users. Serving as a liaison with Beacon Health System (BHS) end-user departments regarding PC equipment needs and/or problems.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Installs new and replacement PC / Server-related hardware and software by:
* Installing new and replacement PCs for end-user departments, as directed by the Manager.
* Installing new PC software and verifying that new computer systems are functioning correctly; also providing some training to end users.
* Maintaining required documentation according to established departmental policies and procedures.
* Find open network data jacks and patch in at device location, patch data jack in at the patch panel and make sure switch ports available and set proper for device being patched in.
*
Resolves or troubleshoots computer problem areas and provides maintenance for PC / Server equipment (hardware and software) by:
* Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve PC -related problems.
* Determining steps to be taken in order to correct PC-related problems. Also arranging for corrective action to resolve the problem and, if necessary, serving as a liaison between the end-user department and an outside vendor (repair person).
* Reimaging computer hardware and related equipment as a part of standard operating procedures and maintaining related documentation.
* Facilitating the delivery of solutions which meet the end-user department's needs by informing them as to the plan of action required to address their problem and also verifying that these steps are agreeable with the customer.
* Resolving more complex problems (issues that may require coordination with additional I.S. teams and issues that may require enterprise level application technologies).
Programs, Installs and Troubleshoot Printers by:
* Unboxing, assembling and installing new printers
* Configuring printers to work on the network and work with analyst on application setup
* Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve printer related problems.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Providing excellent customer service at all times. Also maintaining high customer satisfaction by delivering quality customer service as measured on internal customer satisfaction surveys and/or other measures approved by the Director of Information Technology.
* Maintaining records, reports and files as required by departmental policies and procedures. Assisting in the care and maintenance of Department facilities, equipment and supplies.
* Completing other job-related duties and special projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's degree in Computer Science, Management Information Systems or a computer-related field from an accredited college or university (or equivalent course work and/or technical training). Experience using computer hardware and software applications pertinent to Beacon Health System is preferred.
Computer Field Technician
Support specialist job in South Bend, IN
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Production Support Technician
Support specialist job in Plymouth, IN
Job DescriptionSalary:
Ready to Elevate Your Career? Join SpiTrex CTE!
At CTE, we offer more than just a jobwe provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance.
Heres 5 ways that CTE makes a difference:
Training/Career Development
Bamboos Path Track and WorkForge Learning Management System offer education for advancement when and where needed.
Work/Life Harmony with Flextime
Have an appointment or emergency pop up and you dont want to use your PTO? No worries! Use Time Off without Pay option of up to 3 hours and then make up missed time during the week.
CTE Perks
Whether its Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called CTE Reads, or FriYAY FridaysCTE strives to maintain a positive culture and support our employees.
CTE Incentives
Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonusesbut thats just the beginning! What if we told you theres more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation!
Health Benefits
CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offeredfirst of the month after hire. There is also a
no-cost medical option
through Schumacher Family Medicine.
Essential Functions:
Pulling and moving material
Monitoring tool crib as needed
Issuing out and receiving in items (tooling, gaging, fixtures etc.)
Setting tools and retrieving gages
Cutting blank profiles of material as needed
Following GDP as required
Cross train on multiple work centers
Other work-related tasks as assigned
Good housekeeping
Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements
EUC technician/Site IT Support
Support specialist job in South Bend, IN
Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
* Work with vendors to conduct physical asset audit and maintain asset stock rooms
* End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
* Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
* Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
* Smart hands support for Server and Network devices
* Train the Trainer
Roles & Responsibilities
* 100% Work from Office (Client location)
* Asset inventory management (New Device Asset/Import/Physical Stocking)
* PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
* Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
* Accessory Request Fulfillment and Unknown Device Research/Investigation
* PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
* Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
* Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
* New Hire onboarding training and orientation
* AV Meeting Room support
Base Salary Range: $50,000 - $70,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
Technical Support Specialist - Help Desk Operative
Support specialist job in Notre Dame, IN
Ready to join a mission-driven team where your tech skills truly make an impact? At the Congregation of Holy Cross, US Province, we're not just about technology-we're about purpose. If you're looking for a role where you're valued, appreciated, and part of something bigger, this is your sign to apply!
We want you to step into a role where your technical skills truly make a difference as our full-time Technical Support Specialist - Help Desk Operative, based at the beautiful Moreau Seminary in Notre Dame, IN. Enjoy a competitive hourly wage of $20-$25, based on your experience and education, while working a consistent Monday through Friday schedule from 8:00 AM to 4:30 PM. This is your opportunity to become part of a supportive team, grow your expertise, and help others every day in an environment that values your contributions.
Your Day-to-Day:
While working as our Technical Support Specialist - Help Desk Operative, you can expect to:
Respond to help desk requests and provide hands-on IT support
Set up and configure new computers, hardware, and software.
Troubleshoot technical issues to keep systems running smoothly.
Manage user access, permissions, and security protocols.
Maintain organized IT inventory and assist with technology upgrades.
Ideal Candidate:
1+ years of customer service experience
1+ years of IT-related experience
High school diploma or GED (Minimum education required)
Associate degree in an IT-related field preferred
IT certifications (such as CompTIA A+) are a plus
Are you the Technical Support Specialist - Help Desk Operative we've been looking for? If so, APPLY TODAY-you won't regret it!
ABOUT OUR TEAM:
The Congregation of Holy Cross is a distinguished community of Catholic and apostolic priests and brothers dedicated to education, parish support, and mission service. Our work uplifts the underprivileged and creates lasting impact. When you join us, you'll find exceptional benefits, professional growth opportunities, and a culture that values work-life balance. Be part of a mission that matters-your skills can help us make a difference!
THE BENEFITS WE OFFER:
Medical plans (PPO & HDHP)
Dental
Vision
Employer HSA contribution
403(b) and pension
Employer-covered short-term and long-term disability
Free life insurance
Free counseling through EAP service
Paid time off (PTO) and paid holidays
Employee events throughout the year
APPLY TODAY TO BECOME OUR TECHNICAL SUPPORT SPECIALIST - HELP DESK OPERATIVE!
Don't wait-apply now with our quick, initial application and start making an impact today!