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The differences between support supervisors and client service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a support supervisor and a client service supervisor. Additionally, a client service supervisor has an average salary of $48,789, which is higher than the $47,047 average annual salary of a support supervisor.
The top three skills for a support supervisor include excellent interpersonal, customer service and training materials. The most important skills for a client service supervisor are background checks, customer satisfaction, and cash handling.
| Support Supervisor | Client Service Supervisor | |
| Yearly salary | $47,047 | $48,789 |
| Hourly rate | $22.62 | $23.46 |
| Growth rate | 10% | 10% |
| Number of jobs | 96,546 | 75,154 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 63% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A support supervisor is responsible for monitoring the daily operations of an organization, assisting the team members in resolving customer complaints, and managing process discrepancies to maintain the smooth delivery of services for customer satisfaction. Support supervisors conduct a one-on-one assessment with the team, identifying each member's challenges and strategizing techniques to address those difficulties and reach their maximum potentials. They also look for business opportunities according to industry trends and data analysis that would generate more resources for revenues and increase the company's profitability.
A client service supervisor oversees and spearheads the efforts put into providing an efficient service to clients. They are primarily in charge of managing a company's client service team, monitoring their progress to ensure a smooth workflow and client satisfaction. Their responsibilities include setting goals and objectives, overseeing budgets and schedules, developing strategies to optimize operations, and assisting staff in complicated situations. Above all, a client service supervisor must address issues and concerns, resolving them promptly and efficiently while adhering to the company's policies and regulations.
Support supervisors and client service supervisors have different pay scales, as shown below.
| Support Supervisor | Client Service Supervisor | |
| Average salary | $47,047 | $48,789 |
| Salary range | Between $31,000 And $69,000 | Between $34,000 And $68,000 |
| Highest paying City | San Francisco, CA | Toms River, NJ |
| Highest paying state | California | New Jersey |
| Best paying company | Cisco | Essence Global |
| Best paying industry | Technology | Media |
There are a few differences between a support supervisor and a client service supervisor in terms of educational background:
| Support Supervisor | Client Service Supervisor | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between support supervisors' and client service supervisors' demographics:
| Support Supervisor | Client Service Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 51.8% Female, 48.2% | Male, 32.7% Female, 67.3% |
| Race ratio | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6% | Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |