Support supervisor vs supervisor, patient access

The differences between support supervisors and supervisors, patient access can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a support supervisor and a supervisor, patient access. Additionally, a support supervisor has an average salary of $47,047, which is higher than the $46,091 average annual salary of a supervisor, patient access.

The top three skills for a support supervisor include excellent interpersonal, customer service and training materials. The most important skills for a supervisor, patient access are patients, customer service, and patient care.

Support supervisor vs supervisor, patient access overview

	Support Supervisor	Supervisor, Patient Access
Yearly salary	$47,047	$46,091
Hourly rate	$22.62	$22.16
Growth rate	10%	28%
Number of jobs	96,546	85,777
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 46%
Average age	47	47
Years of experience	6	6

What does a support supervisor do?

A support supervisor is responsible for monitoring the daily operations of an organization, assisting the team members in resolving customer complaints, and managing process discrepancies to maintain the smooth delivery of services for customer satisfaction. Support supervisors conduct a one-on-one assessment with the team, identifying each member's challenges and strategizing techniques to address those difficulties and reach their maximum potentials. They also look for business opportunities according to industry trends and data analysis that would generate more resources for revenues and increase the company's profitability.

What does a supervisor, patient access do?

A patient access supervisor is an individual who is responsible for supervising a health facility's patient registration, inpatient and outpatient, the financial counseling division, central scheduling, and the PBX department. Patient access supervisors must ensure that high-quality service for patients is achieved as well as the accuracy of information. They must create staffing calendars and make hiring decisions to maintain adequate staffing in the department. Patient access supervisors must also develop and implement policies and procedures for the department.

Support supervisor vs supervisor, patient access salary

Support supervisors and supervisors, patient access have different pay scales, as shown below.

	Support Supervisor	Supervisor, Patient Access
Average salary	$47,047	$46,091
Salary range	Between $31,000 And $69,000	Between $31,000 And $67,000
Highest paying City	San Francisco, CA	New York, NY
Highest paying state	California	Delaware
Best paying company	Cisco	Guidehouse
Best paying industry	Technology	Health Care

Differences between support supervisor and supervisor, patient access education

There are a few differences between a support supervisor and a supervisor, patient access in terms of educational background:

	Support Supervisor	Supervisor, Patient Access
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Support supervisor vs supervisor, patient access demographics

Here are the differences between support supervisors' and supervisors, patient access' demographics:

	Support Supervisor	Supervisor, Patient Access
Average age	47	47
Gender ratio	Male, 51.8% Female, 48.2%	Male, 21.8% Female, 78.2%
Race ratio	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6%	Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 18.5% Asian, 5.2% White, 60.0% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between support supervisor and supervisor, patient access duties and responsibilities

Support supervisor example responsibilities.

Lead the planning and implementation of APPLIX, a call tracking software product on SQL.
Manage and maintain various departmental desktops, procedures, tip sheets, reports and inventories using SharePoint.
Manage budget allocation, reimbursement, and payroll deductions
Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
Work with ICD-9 and CPT code.
Develop and maintain local ISO standards compliance document.

Supervisor, patient access example responsibilities.

Manage oversight to joint commission and other regulatory requirements.
Adhere to regulations and policies set forth by JCAHO and HIPAA.
Oversee financial counseling of under-insure and uninsure patients for Medicaid eligibility, pay arrangements and charity care/uncompensate care programs.
Train all staff on JCAHO and HIPPA regulations and compliance.
Monitor activities for and ensures compliance with laws, government regulations, JCAHO requirements and DMC policies.
Maintain scripting and service levels in accordance with insurance contracts and HIPAA regulations to ensure privacy of protect health information.

Support supervisor vs supervisor, patient access skills

Common support supervisor skills

Excellent Interpersonal, 18%
Customer Service, 12%
Training Materials, 5%
Patients, 4%
Performance Evaluations, 4%
Direct Supervision, 4%

Common supervisor, patient access skills

Patients, 20%
Customer Service, 10%
Patient Care, 7%
Revenue Cycle, 6%
Medical Terminology, 5%
HIPAA, 4%

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Office and Administrative Industry
Support Supervisor
Support Supervisor vs Supervisor, Patient Access

Updated January 8, 2025

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