Surgical Coordinator
Cincinnati, OH
JOB TITLE: Surgical Coordinator DEPARTMENT: Surgery Scheduling BENEFITS: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Optical Education Reimbursement
* Competitive Base Pay
POSITION SUMMARY
Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.
PERFORMANCE EXPECTATIONS
This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks.
* Schedules surgery and performs pre-surgery patient education regarding preparation for surgery and communicates with all associated facilities.
* Schedules and coordinates pre-op appointments with the patient and/or the patient's care giver.
* Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.
* Counsel patients for Physician Fee and Eye Surgery Center.
* Follow up/collect for surgery payments for ECA and ESC.
EDUCATION REQUIREMENTS
* High School diploma or GED
* Experience in financial counseling is preferred.
* Must be able to provide proof of their identity and their right to work in the United States
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyDistribution Scheduler
Columbus, OH
Salary Description
Up to $25/ hour
ED Registration 11a-1130p rotating 3 week schedule
Wooster, OH
Job Description
ED Registration Clerk
______________________________________________________________________________
Main Function:
Greeting our customers in a friendly and courteous manner to help customers feel welcomed to Wooster Community Hospital ED.
Help customers have a streamlined, private registration experience by accurately verifying patient demographics for those being seen in the ED.
Answering phone calls from various departments to complete customer check in or admissions.
Offer assistance to customers in need to create a supportive experience.
Assist team members with registration functions to support the team and customers.
Must Have Requirements:
Computer and other applications, Meditech computer system and or Registration experience.
Demonstrated effective oral communication skills including good telephone and email etiquette.
Ability to work under high volume and stressful situations within the ER setting
Must be organized and able to multi-task
Preferred Attributes:
High School Diploma or GED
Medical Terminology or Medical Office related Experience
Attention to details and organized; calm in a high-volume, fast paced environment; self- starting; excellent at multitasking and have a good sense of prioritizing duties. Candidates must have the ability to regularly stand, walk and push WOW (Workstation on Wheel) around the ED areas while performing mobile registration in the patient(s) room. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to adapt to any emergency circumstances with customers and remain professional.
Performance Special Requirements:
Must be able to perform all duties of registration areas
Ability to explain benefits of insurance including co-payments in accordance to Point of Service collection policy and documentation of account
Must have good communication skills oral, written and listening to patients
Flexible and long hours are sometimes required due to patient volume and department needs
Develop and maintain an ongoing understanding of current practices for the types of patients for whom care is provided
Follows appropriate Service Standards
Maintains knowledge of all aspect of patient access and maintains those skills for accuracy of performance
Performs other duties as requested by Director or Managers of Patient Access
Customer Service
Display a positive attitude. Treats others with honesty and respect. Speaks positively in all internal or external customer interactions. Consoles, assists patients and families
Assesses customer satisfaction when interacting with patients and other non-patient customers and uses appropriate chain of command for unresolved issues or problems
Ability to answer patient or visitor's questions and direct them where help is available. Escorting the visitors whenever possible.
Promote hospital services; including Senior Partners; Health and Wellness programs
Managing up other areas
Understand Wooster Community Hospital core mission, vision, and values
Follows all departmental and hospital policy and procedures located in Policy Stat
11a-1130p rotating 3 week schedule
36 hrs per week.
Release of Information Specialist - On-Site Fairlawn
Fairlawn, OH
Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC.
Key Responsibilities / Essential Functions
Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance
Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client
Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC
validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure
classifies request type correctly
logs request into ROI software
retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository)
performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI)
checks for accurate invoicing and adjusts invoice as needed
releases request to the valid requesting entity
Rejects requests for records that are not HIPAA-compliant or otherwise valid
For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure
Documents in ROI software all exceptions, communications, and other relevant information related to a request
Alerts supervisor to any questionable or unusual requests or communications
Alerts supervisor to any discovered or suspected breaches immediately
Alerts supervisor to any issues that will delay the timely release of records
Answers requestor inquiries about a request in an informative, respectful, efficient manner
Stores all records and files properly and securely before leaving work area.
Ensures adequate office supplies available to carry out tasks as soon as they arise
Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs
Understands that healthcare facility assignments (on-site and/or remote) are subject to change
Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations
Maintains confidentiality, security, and standards of ethics with all information
Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner
Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment
Must adhere to all VRC policies and procedures.
Completes required training within the allotted timeframe
Creating invoices and billing materials to send to our clients
Ensuing that client information details are kept up to date
All other duties as assigned.
Requirements
Minimum Knowledge, Skills, Experience Required
High School Diploma (GED) required; degree preferred
Prior experience with ROI fulfillment preferred
Demonstrated attention to detail
Demonstrated ability to prioritize, organize, and meet deadlines
Demonstrated documentation and communication skills
Demonstrated ability to maintain productivity and quality performance
Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred
Prior experience with EHR/EMR platforms preferred
Prior experience with Windows environment and Microsoft Office products
Displays strong interpersonal skills with team members, clients, and requestors
Must have strong computer skills and Microsoft Office skills
Prior experience with operations of equipment such as printers, computers, fax
machines, scanners, and microfilm reader/printers, etc. preferred
Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time.
Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.
Salary Description $17-$18
Scheduler Imaging
Boardman, OH
Southwoods Health is hiring a Scheduler for our Imaging location in Boardman, Ohio. The Scheduler will be responsible for coordinating with physician offices the scheduling of radiology exams. Responsible to the customer for courteous, accurate and timely service.
Essential Duties:
Answer incoming calls, route calls efficiently, take accurate phone messages when unable to connect caller to requested party
Update patient information and insurance in chart or EMR
Perform miscellaneous duties as needed and/or assigned by Director
Verify Provider orders with the procedure
Enter information into Meditech
Verify insurance eligibility
Schedules exams with referring doctor's office
Calls patients for referring doctor to schedule exams
Ensures authorizations, blood work, patient preps, screening, previous films and any other information required is obtained before the patient's exam
Ensure all processes at responsible physician practice maintains compliance with all regulatory agencies
Qualifications:
Training or courses in business office activities, computer skills, and medical terminology
Effective communication skills, ability to problem solve
Maintain professional demeanor at all times, strong ethical and moral principles
Good typing and computer skills
Medical receptionist experience preferred
Full-time. Monday-Friday 8:30am-5pm.
At Southwoods, it's not just about the treatment, but how you're treated.
#SWH
************************
Family referral Coordinator
Columbus, OH
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
This is a UK Based role. You MUST be living in the United Kingdom with the Right to work in the UK to be considered for this role. Applications from outside of the UK will be unsuccessful.
This role will be predominantly home based but some travel will be required to events in Bristol therefore we can only consider candidates in the Bristol area.
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
Role duties:
• Call families who receive an above healthy weight NCMP letter
• Discuss how they feel about receiving the letter
• Have sensitive and perhaps tough conversations with parents regarding their child's weight
• Discuss the support available in the local community and talk through the services we provide
• If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
• Update system with communications with families
• Manage family profiles on the CRM
• Manage the NCMP data
• Understand the community support available for families
• Support the delivery team on asset mapping of local services
• Meet with local partners and stakeholders to update on our services
• Any other requirements for the business.
Community Outreach and Stakeholder Collaboration
Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration.
Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families.
Qualifications and Experience
• Experience working with families in a supportive or educational capacity
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concerns or issues
• Experience of working remotely
• Experience in communicating information with other teams
• An understanding of the stages of behaviour change
Individual competencies
• A personable, non-judgmental and sensitive approach to communicating with the public
• IT literate especially excellent working knowledge of Microsoft Office
• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team
• Fluent and clear in English speaking
• Active listening skills
• Excellent data processing and data management system skills
• Confident, self motivated, passionate, flexible and adaptable
• Good attention to detail
• Able to respond positively to new situations
• Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information.
• Ability to reflect and appraise own performance and that of others.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
12,500.00
Maximum Salary
£
14,000.00
Health Information Technician 2**
Ohio
Health Information Technician 2** (250007ND) Organization: Behavioral Health - Northcoast Behavioral HealthcareAgency Contact Name and Information: Bernadette Dudley ************** Ext. 2335Unposting Date: OngoingWork Location: Northcoast Behavioral Health 1756 Sagamore Road Northfield 44067Primary Location: United States of America-OHIO-Summit County Compensation: $24.16 - $30.55Schedule: Full-time Work Hours: 8:00 am - 4:30 pm M-FClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Medical RecordsTechnical Skills: Medical records Professional Skills: Analyzation, Attention to Detail, Teamwork, Confidentiality, Proofreading Agency OverviewHealth Information Technician 2Who we are:At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.DBH Values:Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused) Collaborative (Approachable, Reasonable, Transparent) Value DrivenInnovative (Yes Before No) Strong Sense of UrgencyOur team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the health and well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.Job DutiesPlease note: Effective October 1, 2025, the Ohio Department of Mental Health & Addiction Services has transitioned to its new name-the Ohio Department of Behavioral Health. This change reflects our continued commitment to providing comprehensive, person-centered care that addresses the full range of behavioral health needs for Ohioans. All positions and services now fall under the Ohio Department of Behavioral Health as we move forward in serving individuals, families, and communities across the state. What you'll do at DBH:Meet with and interview patients Patient billing including responding to billing inquiries and issues Process new applications, suspensions, terminations, appeals, and payments Coordinate (HCAP) Hospital Care Assurance ProgramLiaison to Social Work and Internal customers Diagnostic Coding advisor Attend meetings, seminars, and trainings Organize and monitor EHR and medical records to ensure compliance Enforce all State, and Federal guidelines Comply with Medicaid/Medicare standards, and follow CMS guidelines This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of #29 on the OCSEA Pay Range Schedule. Normal working hours are Monday - Friday 8:00 am - 4:30 pm, M-F. This position is located within our Northcoast Behavioral Healthcare at 1756 Sagamore Road, Northfield, Ohio.Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.Additional Salary / Appointment Information: 3% increase July 1, 2026.Longevity supplement after 5 years of service Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsMINIMUM CLASS QUALIFICATIONS FOR EMPLOYMENT:Completion of health information technology or health information administration program offered by technical school oruniversity/college which would qualify applicant for accreditation as registered health information administrator (RHIA) orregistered health information technician (RHIT). If curriculum did not include training in pharmacology, applicants mustalso have 1 course in pharmacology. Completion of 90 hr. national association of practical nurses educational servicesmay be substituted for 1 course in pharmacology. MAJOR WORKER CHARACTERISTICS:Knowledge of health information technology or health information administration program; JCAH & Medicare/Medicaidregulations governing medical record keeping; laws governing confidentiality of patient information; medical terminology.Skill in use of typewriter & calculator. Ability to deal with problems involving few variables within familiar context; writeroutine business letters, evaluations or records following standard procedures; write meaningful, concise & accuratereports; proofread medical records & reports & recognize errors & missing information; gather, collate & classifyinformation about data, people or things. Required Educational TranscriptsOfficial transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution's website will not be accepted. The Ohio Department of Behavioral Health reserves the right to evaluate the academic validity of the degree-granting institution.Supplemental InformationApplication ProceduresTo be considered for this position, you must apply online through this posting website (careers.ohio.gov). We no longer accept paper applications. When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications, experience, education, and training in the job selection process if there is no evidence provided on your application. In addition, “see resume” is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may check the status of your application by signing into your profile on this website (careers.ohio.gov). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly.Background Check NoticeThe final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.Rule 5122-7-21, “Background check on applicants,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Behavioral Health.If you require a reasonable accommodation for the application process, assessment &/or interview, please contact Andrew Seifert, EEO/ADA Administrator at *************************** or ************.***For safety sensitive positions and unclassified permanent positions ONLY.All final applicants tentatively selected for this class will be required to submit to urinalysis to test for illegal drug use prior to appointments. An applicant with a positive test shall not be offered employment.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyPatient Coordinator
Columbus, OH
Skinfinity spa (***************************** is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities:
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements:
Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
Strong organizational and time management skills.
Job Type: Full-Time (Availability to work 1 day on weekends)
Compensation and Benefit:
Base Salary: $3,000/month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
Address of the Spa: 99 N Brice Rd Suite 120, Columbus, OH 43213
Front Office Support FT
Columbus, OH
Job Details COL - Columbus, OH Full Time Admin - Clerical
Brief Description
We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO!
Requirements
Previous customer service/front desk experience
Experience in a luxury retail environment preferred
Good organizational and multi-tasking abilities
Ability to pass background check and drug screening
Excellent oral communication skills
Sit or Stand for long periods of time
Working Saturdays are a must
Summary
Greet customers and initiate a luxury experience
Professional and welcoming presentation
Ability to maintain composure in high pressure and fast-paced environment
Answer and direct calls of multi-line phone system
Assist with inventory counts and store open and/or close
Type appraisals
Proficient computer skills
Prepare outgoing mail
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
A commitment to personal excellence
Inclusive team player with a positive attitude
Dependable
A passion for the jewelry industry
Scheduling and Routing Coordinator
Powell, OH
Job Description
1st Response Pest Management of Powell, Ohio is looking to hire a full-time Scheduling and Routing Coordinator to provide organizational structure, stability, and consistency in operations and growth. Are you looking for more than just a job and want to get started in an essential industry? Are you a customer service rockstar? Are you energetic and hardworking? If so, please read on!
This entry-level position is designed to lead to a stimulating and rewarding career in Pest Management. It also comes with great benefits, including paid time off (PTO), dental and vision insurance, and professional development assistance. After the first year, it also provides the benefits of a 401k with company match and paid vacation! If this sounds like the right career opportunity in an essential industry for you, apply today!
ABOUT 1ST RESPONSE PEST MANAGEMENT
1st Response Pest Management locally owned, family-operated business that provides outstanding customer service and valuable pest control and extermination services. Offering residential and commercial pest control to Powell and the surrounding communities, we use the highest quality methods and products to deliver effective results that are safe for people and pets while also being eco-friendly.
Our success wouldn't be the same without our Team's dedication and professionalism. That's why we offer competitive compensation, growth opportunities, a team atmosphere, and a positive work-life balance.
A DAY IN THE LIFE OF THE SCHEDULING AND ROUTING COORDINATOR
As a Scheduling and Routing Manager, your primary focus will be customer service and organization! The Coordinator's primary responsibility is to ensure effective communication between office staff, sales representatives, field technicians, and customers in scheduling services and addressing customer and employee concerns.
The position requires communication skills, IT proficiency, and the ability to work with office staff, field technicians, and customers. The position also requires a positive attitude toward sales and growth, the ability to handle dispatching, scheduling and routing. The Coordinator must be a leader, possess strong communication and interpersonal skills, and demonstrate a positive attitude.
Whether performing routine duties or tackling challenging issues, you are always patient and more than happy to answer questions. Your calm, helpful demeanor puts clients and employees at ease as you assess problems and devise solutions. You take pride in your work and keep your team informed and your customers happy at all times. You enjoy interacting with people and get great satisfaction from helping our customers safely keep their homes pest-free!
QUALIFICATIONS
Entry-level business administration (0-2 years experience)
no experience needed (willing to train the right candidate)
Ability to pass a criminal background check
First-class customer service skills
IT proficiency and comfortable with Google Suite, Excel, Word, etc.
Willing and able to obtain a Pest Control Operator's License after training
ARE YOU READY TO JOIN OUR TEAM OF PEST MANAGEMENT PROFESSIONALS?
If you're interested in long-term growth potential, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 43065
An Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on age, race, color, sex, gender, gender preference, sexual orientation, national origin, religion, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local, state and federal laws.
Service Department Scheduler
Lancaster, OH
Immediate availability for individuals that are highly productive excel in customer service! We are seeking energetic individuals to join our thriving and fast-paced Business Development Team as a Service Department Scheduling Representative. You will be required to contact and follow up with our service customers and improve customer retention. Daily duties consist of inbound calls, high volume outbound calls and helping customers through the dealerships service process.
In this role, you will be the link between our service customers and the service department. You will assist the customer by scheduling their vehicle for service. You will be on the phone most of your day, so a strong passion for helping customers and developing your skills is crucial. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers. Come and see what we have to offer!
Who We Are
At Hugh White Chevy Buick Lancaster, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White Chevy Buick Lancaster is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.
Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!
What We Offer
Medical, Dental, and Vision Insurance
Life Insurance
401(k) Savings Plan with 4% Employer Match
Paid Vacation
6 Company Holidays
Paid Training
Ongoing Professional Development
Employee Discounts
Closed on Sundays
Saturday Lunches Provided
Legacy Company (over 100 years in business)
Employee Pot-Lucks, Luncheons, and Team Activities
Tight-Knit and Inclusive Culture
Internal Career Progression and Promotions
Custom and Competitive Wage Plans
Long-Term Job Security
Responsibilities
Answer customer calls and establish follows-up with service appointments.
Respond quickly to internet and phone inquiries using email, scripts and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Follow up calls with customer after service visit
Participate in team and process development sessions - keeping positive relationships with teammates, service teams and dealership management.
Utilize CRM tracking system daily.
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Previous call center experience is a HUGE PLUS
Valid driver's license
Willing to submit to a pre-employment background check and drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyInsurance Coordinator
Columbus, OH
Do you like puzzles?
The world of insurance benefits is a big puzzle these days.
Help our patients put all of the pieces of their insurance information together.
We need your help to assist our patients, and staff, with understanding how to get most out of their insurance benefits. Make the complex, simple.
Determining patient benefits directly from source information.If you are the type of person that has a "close enough is good enough" mentality or a person who rejects consistency as a primary goal, this job is not for you.
No experience necessary.
You just need to bring good ethics, good morals and dependability to the table and we will train you on the rest!
Hourly + flexible schedule. If this sounds "like you", please send your resume.
Injection Room Front Office Coordinator LPN/RN
Hilliard, OH
Full-time Description
Job Title: Injection Room Front Office Coordinator LPN/RN
Employment Classification: Non-exempt, Hourly
Status: Full Time M-F
Travel: Delaware and Worthington
The Injection Room/Front Office Nurse is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values.
Summary of Duties and Responsibilities
Prepare the injection room area each morning
Administer allergy injections
Re-stock area, as needed, and order supplies through the approved clinic procedure
Complete daily log of charges and total at end of day
Collect co-pays and print out patient receipt
Re-order vials in a timely manner
Organize refrigerated vials in appropriate bins
Log daily refrigerator temperatures
Monitor shot cards monthly and discard expired vials
Ensure that consent forms are signed; explain shot room policies to new patients
Education of patients in first injection policy
Maintain and follow HIPAA policies and procedures
Stay the required 30 minutes after last injection is given before lunch or the end of the day
Clean toy and lobby area
Knowledge of all medications and IT treatment
Check emergency medications monthly and reorder, as needed
Effectively manage emergency procedures and protocols
Other relevant duties as assigned by Director
Perform and complete triage tasks
Regular closing of offices
Front Office Responsibilities:
Check patients in/out and collect co-pays
Schedule appointments
Answer phones when needed
End of day clinic charge reports
Copy patient insurance cards and update information, as needed
Requirements
Abilities, Knowledge and Skills
Effective communication skills to include:
Ability to fluently speak and read English
Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals
Ability to communicate effectively, verbally and written, with all levels of staff and patients
Education, Prior Work Experience, Special Skill And Knowledge Requirements
Diploma in Nursing- LPN/RN with an active and unrestricted OH Nursing License, or an eNLC multistate nursing license
6 months' experience in a medical office setting, preferred
Previous allergy/asthma experience preferred
CPR certification required
Valid Driver's License required
Active CPR Certification
Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks
Ability to travel to satellite offices as needed
Must be at least 18 years of age
Ability to work with patients directly and pleasantly
Ability to work independently
Strong computer skills
Previous experience with EMR systems
Physical Demands and Work Environment
Physical Demands
The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.
While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift.
The employee must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.
Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.
The noise level in the work environment is usually moderate; lighting is in the standard range.
The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions.
EEOC Compliance
Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please use link to complete this survey to be considered: ********************************* M7SYDhF
Customer Scheduling Coordinator
Youngstown, OH
Job DescriptionBenefits/Perks
Competitive, biweekly pay
Performance based raises
Retirement Plan (401K)
Major Medical Insurance
Dental/Vision Insurance
Colonial Life Insurance Policies
Paid time off
Paid Holidays
Family culture
Job Summary:
Window World Customer Contact Coordinators (CCs) work with both current and future customers in a variety of tasks. The CCs day will fly by while handling inbound/outbound calls, scheduling appointments and entering data. We're looking for energetic and positive people with a customer-first mentality to create positive experiences for all Window World customers. All of this within a fun filled team culture.
Role and Responsibilities:
At Window World, we take pride in our customer service! As the Window World of Youngstown Contact Coordinator, you will be responsible for the following:
Handle inbound and outbound calls using genuine phone etiquette.
Maintain knowledge of products and services.
Convert customer inquiries from phone, email, and text into in-home sales appointments.
Manage multiple Window World locations in one system.
Accurately create and update customer information and leave notes in a CRM.
Maintain a well-organized and professional workspace.
Work as a team to get the work for the day handled.
Additional Notes:
Window World Penn-Ohio is a replacement window company. We also have products including doors and siding. We value our customers and are dedicated to serving them. All responsibilities above should be held at a top-level standard and level of professionalism.
Dental Front Office
Toledo, OH
Job Description
We are seeking an exceptional and energetic dental receptionist to join our team. If you have a passion for dentistry, patient care, customer service, highly organized and able to multi task. You could be the perfect fit for the position we are offering. We are a fast paced office.
Some duties will be answering phones, scanning, filing, pulling charts, patient scheduling using Dentrix software, collecting and posting payments.
*THE PAY RANGE IS NEGOTIABLE, DEPENDING ON EXPERIENCE*
24-35 hours weekly
Tuesday: 8-5
Wednesday: 11-8
Thursday: 8-5
Friday: 8-4
Saturday: 9-1 The office is open 1 Saturday a month during September - May ( this will be rotated by front office staff )
Dental Office Experience ( 1-2 years preferred )
Dentrix software ( 1-2 years preferred , will train the right candidate )
Customer service
Job Type: Part-time/Full-time
Skills:
General Practice
Billing
Insurance
Scheduling
Treatment Planning
Claims/Appeals
Dentrix
Benefits:
Dental
401k
Compensation:
$18-$22/hour
Entry-Level Patient Concierge Coordinator
Cincinnati, OH
The Patient Concierge Coordinator will join a team working to establish and cultivate this global service offering at Medpace. This new service directly supports the patient in their journey of participating in a clinical trial through coordinating travel logistics on their behalf and reimbursing any out-of-pocket expenses. The goal is to provide a positive experience for the patient by easing the financial burden and coordination effort when traveling from their home to clinic. This position will be coordinating processes between several internal groups at Medpace and working with the technology team on website and integration enhancements.
Responsibilities
* Main point of contact for the patient and clinic nurse to receive and fulfill travel and payment requests
* Work with the client and trial manager to create guidelines and parameters for each new study
* New study set-up activities: add to portal, set-up in finance, generate materials from existing templates, ensure proper regulatory filing and translations
* Onboard the clinic nurse for new sites
* Liaising with patients (or patient's primary caregiver/family member)
* Coordinate logistics and translation needs with various outside vendors
* Effectively plan for future visit needs and utilize efficiencies whenever possible
* Track spending and prepare monthly usage financial reporting
* Maintain effective and efficient communication
* May be responsible for other projects and responsibilities as assigned
* Some evening and or weekend work for patient travel emergency assistance
Qualifications
* Bachelor's degree
* Experience in a patient-facing role preferred
* Knowledge and experience of global travel logistics, infrastructure and cost drivers
* Knowledge of the pharmaceutical clinical research industry and how participation in clinical trials affects patients, as well as clarity on the benefits of this support
* Prior experience of working within a clinical research/healthcare setting
* Spanish speaking is a bonus, however not essential
* Effective time management skills, with a strong ability to manage multiple projects and timelines
* Computer literacy and knowledge of Microsoft Office products (e.g., Word, Excel, Power Point)
* Determined and enthusiastic to embrace an opportunity within a new service
* Team-player with a positive attitude and genuine love to support patients
Medpace Overview
Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
Why Medpace?
People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.
The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.
Cincinnati Perks
* Cincinnati Campus Overview
* Flexible work environment
* Competitive PTO packages, starting at 20+ days
* Competitive compensation and benefits package
* Company-sponsored employee appreciation events
* Employee health and wellness initiatives
* Community involvement with local nonprofit organizations
* Discounts on local sports games, fitness gyms and attractions
* Modern, ecofriendly campus with an on-site fitness center
* Structured career paths with opportunities for professional growth
* Discounted tuition for UC online programs
What to Expect Next
A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Auto-ApplyMedical Office Specialist
Cleveland, OH
JOB CONTENT ) * Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above:
(The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.)
* Greets patients and visitors in a prompt, courteous, and helpful manner.
* Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner.
* Responsible for accurate and timely scheduling and registration.
* Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage.
* Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily.
* Educate patients on options available for all patients eligible for financial assistance.
* Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons.
* Follows office policies and procedures for your department as well as the organization.
* Maintains work area and lobby in a neat and orderly manner.
* Effectively communicates with providers or other departments.
* Responds to emergency calls and uses overhead paging system according to procedure.
* Coordinates patient transportation for scheduled patients with need.
* Calls and confirms patient appointments as needed.
* Makes outreach calls to patients for care and quality team as needed.
* Participates in educational activities or training sessions as appropriate.
* Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation.
* Handles faxes and copying as requested.
Front Desk Coordinator
Centerville, OH
Front Desk Coordinator - Join Our Friendly Optometry Team! Type: Full-Time (Part-Time opportunity available) Do you love helping people and making a great first impression? Are you someone who's always on time, organized, and takes pride in your work? Our small, privately owned optometry practice is looking for a Front Desk Coordinator who brings warmth, dependability, and attention to detail to everything they do.
We're not a big chain - we're a close-knit team that truly cares about our patients and each other. Our philosophy is simple: Provide the BEST patient care. We go the extra mile to find a way to say
yes
to our patients, and we're looking for someone who shares that same mindset.
A Little About the Role
As the first person our patients see and speak with, you set the tone for their entire experience. We need someone who is:
Friendly, professional, and genuinely enjoys helping people
Reliable and punctual - our team depends on you being here!
Calm under pressure and able to multitask with a smile
Organized, accurate, and detail-oriented
A great communicator - in person and on the phone
Willing to learn and follow our systems (we do things a certain way because it works!)
What You'll Be Doing
Greeting patients and making them feel welcome
Answering phones and scheduling appointments
Checking patients in and out
Verifying insurance and processing payments
Keeping patient records organized and accurate
Helping wherever needed to keep the office running smoothly
What We Offer
We believe in rewarding great work and taking care of our team:
$17+ per hour, depending on performance and experience
Bonus program
Healthcare stipend if employer-sponsored insurance is needed
Free vision care for you and your immediate family
Free glasses
401(k) with employer contribution
Who We're Looking For
You're the kind of person who shows up, takes initiative, and always gives your best. You have a heart for helping people and want to be part of a practice that values kindness, consistency, and teamwork.
If this sounds like you, we'd love to meet you!
Auto-ApplyPatient Coordinator
Cleveland, OH
Job Details Broadview - Cleveland, OH Full TimeDescription
Be part of a legacy of care.
At Hudec Dental, dentistry is more than clinical work - it's about creating genuine connections and delivering care that makes patients feel like family. Since 1977, we've been 100% family owned and 100% family operated. For more than 40 years, Hudec Dental has remained a family practice in every sense - family-owned, family-driven, and focused on treating patients like our own family.
Founded by Dr. John Hudec, who once did it all - from patient coordinator to dental assistant to doctor - our practice was built on humility, hard work, and an unwavering commitment to people. That legacy lives on today in every smile we help create.
We're looking for a Patient Coordinator who shares those same values - someone personable, organized, and compassionate, who will be the first smile our patients see and help guide them through their care experience with warmth and professionalism.
What You'll Do
Greet and assist patients, creating a welcoming and positive first impression
Manage scheduling, verify insurance, and coordinate patient flow to ensure smooth operations
Answer inbound and outbound calls with professionalism, providing information and support
Collect copays, manage patient accounts, and assist clinical staff as needed
Partner with the Office Manager to maintain efficient office operations and a positive patient experience
Contribute to a culture of teamwork, respect, and patient-first care
What We Offer
Compensation: Competitive pay based on experience
Flexibility: Monday-Friday schedules, no evenings or weekends
Growth: Career development opportunities and mentorship within our growing organization
Support: Backed by expert leadership and departments including Billing, Marketing, IT, HR, and more
Balance: A family-focused culture that values both professional growth and personal well-being
Your Qualifications
Customer service experience, preferably in healthcare
Administrative experience and strong organizational skills
Personable, positive, and professional demeanor
Ability to multitask and maintain accuracy in a fast-paced environment
Strong communication skills and a commitment to excellent patient care
Comprehensive Benefits
Medical and vision coverage
Internal dental allowance for employees and immediate family
401(k) with employer match
Paid time off (PTO) and paid holidays
Career advancement opportunities
Referral program
Supportive, family-focused culture
Why Hudec Dental?
When you join us, you're not just joining a dental practice - you're becoming part of a 40+ year family legacy built on care, compassion, and community. We empower our patient coordinators to grow their careers while providing the tools, training, and support they need to thrive.
If you're ready to make a difference in a place where patients always come first - and where you'll always feel like family - Hudec Dental is the home for you.
Front Desk Coordinator
Youngstown, OH
Join Our Team as a Front Desk Coordinator!
Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Jamboree Dental in Youngstown!
At Jamboree Dental, we create smiles that last a lifetime by making every visit a Kidsperience! We re on the lookout for a reliable, energetic, and compassionate Front Desk Coordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers.
Why Join Us?
Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits.
Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do.
Competitive Pay & Perks: Enjoy a flexible schedule, full-time hours, and a benefits package that includes:
Medical, Dental & Vision Insurance
401K
Paid Time Off & Holiday Pay
Bonus Opportunities
Company-Paid Continuing Education
Referral Bonus Program
Who We re Looking For:
Someone who loves working with kids and creating a positive experience.
A dependable team player with a strong work ethic.
A difference-maker who is eager to learn and grow.
Requirements:
1 year experience is preferred, but we will train the right person!
Experience with Denticon software is a plus.
Full-time role (30+ hours per week).
A Typical Day as a Front Desk Coordinator:
Welcoming kiddos and making them feel comfortable.
Assisting caregivers and doctors in providing top-notch care.
Creating a fun and engaging experience for each patient.
Ensuring smooth patient flow and maintaining a kid-friendly environment.
Schedule:
8-hour shifts
? Daytime hours No nights!
Be Part of Something Bigger!
Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, Creating healthy habits that last a lifetime, is at the heart of everything we do.
YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you re ready to bring smiles and make a lasting impact, we can t wait to meet you!
Apply today and become a Difference Maker!
Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.