Team manager jobs in Sanford, FL

Sunday Cool is a mission-driven organization known for delivering exceptional custom apparel and creating remarkable customer experiences. Founded on the value of second chances, the company places a high priority on service and community impact. We are proud to serve ministries, organizations, and passionate individuals dedicated to making a difference in their communities. With a focus on super-soft tees, water-based inks, and swift 72-hour turnarounds, Sunday Cool is committed to quality and customer care. Based in Tavares, FL, we are deeply dedicated to fostering meaningful connections with our customers. The Sales Team Manager plays a dual role: leading, coaching, and developing Sunday Cool's Sales Team while also managing an active book of business. This role combines leadership, accountability, and hands-on production-modeling exactly what exceptional customer experience, pipeline discipline, and relationship-building should look like. You will guide a team of Project Advisors and Project Coordinators, drive revenue and retention, and maintain strong relationships with your own clients. As a leader within a mission-driven company that serves churches, ministries, and organizations nationwide, you'll help us uphold our core value: serve those who serve.Leade rship role Leadership Lead, coach, and support Project Advisors and PC's team members in daily activities and long-term goals. Conduct weekly 1:1s to review pipelines, revenue targets, activity levels, and development needs. Create a culture of accountability, encouragement, and clarity. Train team members on quoting, follow-up cadence, customer communication, and CRM best practices. Provide feedback and action plans for performance improvement. Sales Performance & Pipeline Management Oversee the team's sales pipelines to ensure healthy activity, predictable production, and clean CRM hygiene. Review team dashboards and metrics; address performance gaps proactively. Implement and monitor SLAs for response times, follow-up cadence, and order accuracy. Collaborate on quarterly planning, forecasting, and revenue reviews. Personal Book of Business (Active Selling Role) Manage and grow your assigned book of business through proactive outreach and relationship-building. Generate accurate, timely quotes and follow up consistently. Assess client needs, identify opportunities for upsell or re-engagement, and deepen account relationships. Handle inbound leads and maintain a healthy, organized pipeline that reflects Sunday Cool standards. Client Engagement & Account Management Build rapport with prospects and existing clients to foster long-term relationships. Assess apparel needs for inbound leads, returning customers, and assigned accounts. Create formal quotes and follow-up touchpoints with clear communication. Coordinate artwork checks, sizing details, approvals, and production readiness. Respond to emails and communication channels promptly and professionally. Engage with prospects and clients through Live Chat when needed. Review and scrub the Monday board to ensure accurate production scheduling. Send Wow Boxes to new clients to drive excitement and connection. Submit CSIs for incorrect orders and process ARFs for the Art Department. Partner with Marketing to create targeted email templates and outreach sequences. Process Accountability & Optimization Ensure team alignment with Sunday Cool sales processes: quoting, documentation, scheduling, follow-up, and handoffs. Identify workflow bottlenecks and collaborate with Art, Production, Scheduling, and CX to improve efficiency. Support CRM adoption and data cleanliness across all reps. Cross-Department Collaboration Work with Production, Scheduling, Marketing, Art, and CX teams to ensure smooth order flow. Bring team updates, challenges, and recommendations to leadership meetings. Help implement new initiatives, promotions, and engagement strategies. Skills & Requirements Required 3-5 years of sales leadership, account management, or team lead experience. Proven success managing a book of business while supporting or leading others. Strong understanding of pipeline management and customer engagement. Excellent communication, coaching, and accountability skills. Highly organized with strong multitasking abilities. Proficient in Microsoft Suite or Google Workspace. Familiarity with CRMs such as Salesforce, Pipedrive, etc. Preferred Bachelor's degree in Marketing, Sales, Ministry, Communications, or related field. Experience in custom apparel, printing, production, or operations-heavy environments. Understanding of church/ministry culture and how those organizations operate. Knowledge of screen printing or promotional products.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstruct Design + Build seeks a full-time, office administrator; ideally someone with experience working in commercial construction, architecture and/or engineering. The Office Administrator takes a proactive approach to help clients and provide a superior customer service experience. A positive attitude goes a long way in this professional, team-oriented, client-first environment. Learn more about our company culture: ******************************************************* Must have experience using MS Office; experience with QuickBooks is a plus. Job Description Entails: General permitting duties include: · submit plans to jurisdictions · record Notices of Commencement · record Notices to Owner · complete permit applications · facilitate signatures on all documentation · notarize some documents · request Early Start permits if necessary · request TCOs if necessary · schedule inspections when necessary · pay permit fees when necessary · call the jurisdiction for plan review/doc hold clarification · ensure jurisdictions have updated Contractor Licensing information and Certificates of Insurance · ensure NOCs are sent/uploaded to jurisdictions before first inspection General Office Administration duties include: · greet visitors and answer the company telephone · organize company events · stock office supplies, beverages and snacks · assist CEO and COO with various tasks pertaining to the smooth running of the company · incoming/outgoing mail and package duties (sorting, distribution, stamps, FedEx drop off, etc.) · liaise with IT for all employees · manage keys and key fobs for entry to the building facilitate Health Insurance and 401k paperwork for new hires · order Interstruct branded shirts · order/replace Verizon equipment · order new Home Depot cards when necessary · replenish SunPass account as needed Assist all Project Managers; duties include: · create work orders in Quickbooks · call vendors when requested · collect closeout documents at end of project · communicate Permit Status to PMs Assist the design team with permitting; duties include: · complete permitting paperwork · research jurisdictions for permit submittal · provide design team with correct information regarding permit submittal processes Assist Accounting with the bi-weekly check runs including: · maintain up-to-date NTO spreadsheets and file in correct project folders · Create Lien Waivers as needed · email check copies to vendors as needed · facilitate exchange of lien waivers for checks with vendors at Front Desk or by USPS/Fedex. · file check copies in vendor folders as they accumulate · call vendors or companies that service the office to resolve billing issues if Accounting is busy · go to the bank on a regular basis to complete deposits and loan payments · pay individual toll invoices when necessary Core Competencies · Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization. · Customer Focus: Makes service to internal and external customers a priority; focuses on exceeding customer expectations, not just meeting them; recognizes and values all key stakeholders; applies and develops service excellence skills. · Effective Communication: Listens for understanding and appreciation, encourages open feedback; presents clearly and effectively one on one, and in small and large group settings; considers the audience in preparing messages and in choosing the appropriate communication channels; creates and encourages open channels of communication. · Execution/Empowerment: Demonstrates the ability to get results; manages competing demands in fast paced environment with effective results; identifies and creates contingency solutions to ensure timely execution. · Learning & Development: Learning new skills and increasing capabilities a high priority; takes action to address development needs in self and others, if applicable; identifies gaps and learning opportunities to ensure complete technical job proficiency; takes responsibility for own development and skills improvement. Values · Team: Collaborate and demonstrate respect for team members, partners and everyone with whom we do business; open communication. · Excellence: Strive for quality and safety; executed best in class; creative and innovative; dedicated for continuous improvement. · Service: Passionate about customer service internal and external and to the community; and creates superior value. · Trust: High standards of ethics and personal accountability; transparency; credibility; fairness Submissions Interstruct is an Equal Opportunity Employer (Females/Minorities/Protected Veterans/Individuals with Disabilities) and Drug-Free Workplace. Please send cover letter and resume to Spencer Mitchell, **************************** Learn more about Interstruct at interstructinc.com; about our company culture at ******************************************************* Location: in-person employment at Interstruct's new HQ: 814 W. Church St, Orlando, FL Scope: Full-time employee Annual Salary: includes medical, dental and vision insurance, 401K and paid vacation Contact Spencer Mitchell; ****************************

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **What you get to do in this role:** As a Principal Customer Engagement Manager, you will be responsible for managing key internal and external initiatives with the aim of adding significant value to the customers as well as helping the broader organization innovate. Deliverables will include the implementation of ServiceNow solutions, navigating through conflict, and managing the internal and external stakeholders, as well as ServiceNow and customer delivery teams. **Responsibilities:** + Manage complex cross-functional projects and teams, senior-level business executives and customers to provide a seamless delivery and customer experience. + Provide and communicate status, risks, and necessary actions to the customer as well as to internal executive teams + Manage each phase of the project and be able to navigate the cross-functional team, both internal and external + Initiate and/or participate in strategic initiatives that impact the tactical approach to the effort as well as influencing the direction of the project. + Set proper expectations and align on desired outcomes with customers and stakeholders as you initiate the project and throughout it to ensure continued alignment. **To be successful in this role you have:** + Minimum 12+ years progressive experience as part of a professional services organization implementing large scale projects. + 8+ years in Customer Engagement roles. + Prior experience with implementing or supporting ServiceNow products in an Enterprise + Strong cross-functional, technical Project Management experience including planning, scheduling, monitoring and stakeholder reporting + Experience in the banking industry, or implementing projects supporting banking and financial sectors + Demonstrated experience in leading large key projects, including strategic customer programs from inception to successful roll-out and beyond + Experience with end to end project implementation at an enterprise level. + Strong documentation and presentation skills including creative thinking and willingness to work hands-on to deliver impactful outcomes + Experience with analytics and understanding of metrics and KPIs (as defined) + Thought leadership and strategic thinking + Executive presence + Ability to gather and analyze data to understand the pros and cons of different decisions and options + Ability to communicate abstract ideas clearly and independently manage complex project objectives + Excellent negotiation and persuasion skills. + Strong emotional intelligence, ability to read people and adapt to ensure the most successful communication tactics. + Facilitation skills in leading and planning meetings, reviews, and retrospectives. + Strong customer orientation and an innate ability to anticipate and act + Active listening skills to ensure feedback drives new initiatives and identifies areas of improvement + Ability to learn quickly and pick up tools, systems, and processes in a short amount of time + Critical thinking skills, and ability to assimilate and implement new information rapidly and think strategically + Travel up to 50% FD21 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

The clinical team manager is responsible for managing, supervising, coordinating, evaluating, and developing client care teams to ensure quality care delivery and appropriate case management within Brooks Rehabilitation's scope of services and policies; state, federal, and local laws; and Nurse Practice Act. Responsible for the oversight of personnel and all patient care services provided. The CTM may at times provide direct patient care to patients by utilizing the nursing process and accepted standards of practice. Participates in and is an active member of the patient's interdisciplinary treatment team. The CTM also directly supervises the patient care team and assists to implement the patient's plan of care. Job Responsibilities: Manages and directs a team of Nurse and Therapist Case Managers ensuring safe, effective, and appropriate home care services. Is available at all times during regular business hours and as needed to provide support and assure quality care delivery to home care clients. Coordinates and receives referrals, determines services required, and Brooks Rehabilitation's ability to meet needs. (484.105(c)(3) Facilitates making patient and personnel assignments. (484.105(c)(1) Coordinates patient care. (484.105(c)(2) Meets with Case Managers/clinical staff on a regular basis to provide guidance and information related to specific issues. Assures the development, implementation, and updates of the individualized plan of care. (484.105(c)(5). Provides direction to teams to assure that client needs are met and services are provided according to the plan and current clinical practice guidelines and professional standards. Assists clinical staff in establishing priorities, setting goals, and evaluating progress toward goals. Leads case conferences and other clinical meetings to facilitate coordination of care and assures patient needs are continually assessed. (484.105(c)(4) Collaborates with Brooks Rehabilitation Leadership in identifying operating budget needs and priorities for the department Reviews weekly team members' productivity information Coordinates 24-hour Agency coverage by Registered Nurses. Evaluates quality of on-call services Provides on-call coverage as needed Provide direct patient care in the field in accordance with the RN job specifications. Develops working relationships with other health care professionals in the community. Provides support and direction to Agency staff, other health care professionals, clients, and families related to appropriate and available health care resources Educates Agency staff on clinical services, policies, and procedures as needed Facilitates problem-solving sessions to enable Case Managers and other staff to resolve client and/or reimbursement source issues Stays current on available community resources, health care costs, and industry trends through self-education and access to outside educational opportunities Ensures accuracy, completeness, and timeliness of clinical documentation in accordance with Agency policies and procedures, regulatory requirements, and industry standards Monitors open and closed charts regularly, and participates in the quarterly clinical record reviews and QAPI activities. Reviews Agency policies and procedures and recommends changes or revisions as needed Provides educational programs and information regarding appropriate documentation practices Provides leadership to team and support staff in identifying Agency/client needs and opportunities for quality improvement Assists with marketing, public relations, and discharge planning by participating in departmental meetings Assists quality improvement teams with data collection for the Quality Assessment and Performance Improvement Plan established by Brooks Rehabilitation Reviews OASIS data collection to assure accuracy and consistency with requirements. Communicates with clinicians and provides training as indicated to achieve compliance with collection and reporting timelines Oversight of Teams clinical outcomes and process measures. Actively implements measures to improve outcomes including those identified in the QAPI program. Identifies and implements changes in clinical and/or operational practice based on the findings of the QAPI Program Interprets and enforces human resource policies and procedures in a fair and consistent manner Assists in the screening and interviewing of new Agency personnel and makes recommendations to Director of Nursing. Assists in the orientation of new personnel. Conducts timely performance evaluations in accordance with Agency policy Provides on-site supervision per Agency policy and as needed to determine staff competency and respond to educational and developmental needs Follows Agency guidelines for disciplinary actions. Documents all disciplinary actions in accordance with Human Resource policies and legal guidelines Monitors employee turnover, overtime, and absenteeism. Takes appropriate actions to address problems/issues Collaborates with Agency DON and other clinical management staff to ensure proper staffing of qualified, competent personnel Promotes personal safety and a safe environment for clients and co-workers Demonstrates knowledge of safety/infection control practices by compliance with policies and procedures and regulatory requirements Assesses safety of environment and takes the initiative to help prevent accidents and promote safety Recognizes and responds appropriately to potentially unsafe situations Performs other duties as assigned Maintain a working knowledge of commonly used medical equipment/devices. Respects confidentiality of information in the client clinical record and only shares this information in accordance with Agency policy and HIPAA Educate patients and families on medications, conditions and services. Responsible for ensuring that the standards of clinical practice are being followed at all times and the development, implementation and updates of the individualized plan of care. Acts in a professional manner, work as scheduled and report to work on time. Works with the Director of Nursing to ensure that Medicare guidelines and revisions are being followed. Follow procedures to work within the frame of the law. Keeps the Director of Nursing or Administrator apprised of any problems or potential problems. Meet with the nurses, therapists, home health aides and other disciplines involved in the patient care for case conference on a weekly basis. Takes and writes physician orders as necessary and appropriate. Establishes and maintains an ongoing relationship with the physicians and their office staff, facilities, or other members of the community involved to promote continuity of care. Represent Brooks Rehabilitation at all times in a professional and loyal manner. Attend meetings, luncheons and in-services as needed. Provide guidance to Clinicians and Staff as needed. May perform other duties as assigned. Job Qualifications: Graduate of an accredited school of professional nursing; BSN preferred. May also be a Physical Therapist (PT) or Occupational Therapist (OT). Registered Nurse with current/valid Florida Nursing license and approved Hands-On CPR certification. A minimum of two-years experience as a registered professional nurse and one year of supervisory experience desired, preferably in the area of home health care. Demonstrates organizational and leadership ability. Demonstrates a working knowledge of Medicare guidelines for home health coverage and compliance. Must have good verbal and written communication skills and evaluation techniques and demonstrate knowledge of clinical skills, judgment, current nursing practices and analytical capabilities. Knowledge of reimbursement sources and documentation requirements within home health care. Must be familiar with Medicare, Medicaid, and other third-party payer guidelines. Must have a current/valid driver's license, agency-required automobile liability insurance, and availability of personal, dependable transportation to conduct home visits. Able to assess patient status and identify requirements relative to age specific needs. Participate in the development of agency policies. Ensures care is provided in accordance with current clinical practice guidelines and quality outcomes Current CPR certification Hands-On BLS Location Overview: 1673 Mason Ave # 201, Daytona Beach, FL 32117

Dental Lake Mary is now hiring a Full Time Dental Office Manager in Lake Mary, Florida! As a Dental Office Manager, come join our community of collaborative, high-quality clinical, business and operations professionals. Joining the practice as Office Manager is a true growth opportunity with the runway to make this your own. Step into a well established practice with a retiring office manager. We are transitioning and investing in modern systems, ai driven tools and workflows that will give the new OM opportunity to elevate this practice and help build something better! This is an ideal role for a revenue focused leader who understands insurance, AR. and thinks like an owner. A true leadership opportunity that can leave a measurable impact on both culture and financial performance. Dental Office Manager Schedule Monday through Friday 7:00am - 4:00pm Lunch 12:00pm - 1:00pm Dental Office Manager Job Summary Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results. Full Time Benefits Quarterly Office Manager Bonus Incentive Quaterly Growth Bonus Incentive Monthly Employee Performance Incentive Program 401K Paid Time Off Paid Company Holidays, Bereavement, and Jury Duty Paid Basic Life & AD&D insurance Medical, Dental, and Vision Short Term Disability Employee Referral Bonus Program Pet Insurance Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives Additional Practice Perks Patient-centric community approach Work/life balance Opportunity for career growth Professional development and support with continuing education Strong business and operational teams Employee Assistance Program for all employees and their household Responsibilities • Team leadership, coaching and training • Profit & Loss (P&L) management • Staff and patient scheduling • Time & Attendance (T&A) management • Payroll process management • Accounts Payable (AP) management • Manage insurance claims and other forms of payment • Patient satisfaction and experience • Collaborate on internal and external marketing efforts • Implement policies and procedures • Promote SDP company policies and best practices (published or otherwise communicated) • Management of dental licenses and other related certifications • Maintain current safety procedures and personal protective equipment required to minimize health risks • Other job duties as assigned Qualifications • 3 years of dental office management or equivalent experience required • Proficient in dental performance management software (Denticon Preferred) • Strong understanding of marketing strategies, platforms, tools and metrics • Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word) • Solid understanding of P&L management, revenue cycle, A/R (budgeting) • Comprehensive understanding ability to enforce current labor laws • Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.) Work Environment/Conditions • Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required • Ability to travel up to 10% • Prolonged sitting and standing as needed • Ability to lift up to 15 lbs. • Exposure to potentially hazardous objects and/or materials • Ability to wear appropriate work attire as needed or required Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you want to further your career with an incredible team centered dental office, then look no further! Our practice is seeking a top-notch, high energy Dental Office Manager to join our team. Our goal is to provide quality patient care and helping patients to enjoy their dental experience. That's where you come in! We need a manager who can: • Answer phones, schedule efficiently, and create and present treatment plans • Work with insurances and provide financial arrangements for increased case acceptance • Maintain a friendly, warm and clean environment for patients and their families • Lead, motivate and supervise the team • Assist in dental team development • Maintain office flow, punctuality and productivity We offer: • Competitive Pay • Paid Time Off (PTO) and Paid Holidays Please send your resume today for immediate review. We look forward to hearing from you!

JobID: 210672228 JobSchedule: Full time JobShift: Day : Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Business Rules Management Post Charge Off, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will foster a culture of ownership, innovation, and continuous improvement-developing your team's skills and empowering them to raise the bar in solution delivery. You will blend project management, process engineering, problem solving, internal consulting, and hands-on analysis to support the implementation and ongoing enhancement of integrated business and technology initiatives. You will be expected to proactively identify opportunities, champion best practices, and deliver results that drive business success. Job responsibilities * Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination * Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements * Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners * Set and communicate a clear vision and measurable goals for the business rules team, ensuring alignment with organizational objectives and holding team members accountable for achieving results * Lead and mentor a team of analysts, fostering a culture of accountability, continuous improvement, and high performance through regular coaching, feedback, and development plans * Serve as a recognized Subject Matter Expert (SME) on business rules strategies and processes, providing thought leadership and expert guidance on best practices * Facilitate agile practices by leading scrum teams, managing JIRA boards, and ensuring effective sprint planning, execution, and delivery of business rules solutions * Generate new sources of work for the team by engaging process owners and business partners to identify opportunities for enhancement and seeking internal process improvements to expand the team's impact and value * Guide the team in designing, implementing, and optimizing complex business rules solutions using platforms such as Camunda, CACS, and mainframe applications, drawing on extensive technical and managerial experience * Model emotional intelligence and integrity, creating a safe environment for open feedback, managing change positively, and supporting team resiliency and growth Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product delivery or a relevant domain area * Demonstrated ability to execute operational management and change readiness activities * Strong understanding of delivery and a proven track record of implementing continuous improvement processes * Experience in product or platform-wide release management, in addition to deployment processes and strategies * Bachelor's degree in a STEM field, Engineering, Business Systems Analysis or a finance related field * 5+ years of people management experience leading teams of professionals responsible for complex business process design and continuous improvement initiatives, possibly within financial services or credit card/collections environments * Demonstrated success in managing and developing high-performing teams, with a proven ability to set clear goals, drive accountability, and deliver results in complex, multi-system environments * Superior analytical and logical thinking skills, with a continuous improvement mindset and the ability to translate complex concepts into actionable strategies * Outstanding interpersonal, verbal, and written communication skills, with the ability to succinctly communicate complex concepts and influence stakeholders at all organizational levels * Creative problem solver; ability to champion change and influence people to adopt new ways of performing work; ability to learn rapidly and apply new knowledge to drive business impact * Proven track record of extreme ownership-takes full responsibility for team and project outcomes Preferred qualifications, capabilities, and skills * Proficient knowledge of the product development life cycle, design, and data analytics * Expert level rule/workflow authoring experience using Camunda, IBM Operational Decision Manager software (ODM), CGI CACS, Camunda * Working knowledge of SQL or another programming language (e.g., Java, Python, R) * Knowledge of Agile development and use of an Agile software such as (Jira/Azure DevOps) * Prior management experience leading a team of analysts across geographically disperse and remote teams This is a full time in office role based in Wilmington, DE or Heathrow, FL

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today! As a Terminal Support Manager, you will play a pivotal role in delivering the exceptional service that defines the Disney experience. This position offers a unique opportunity to grow professionally within one of the most innovative and welcoming organizations in the world. The Terminal Support Manager is responsible for co-leading the Terminal Support Representatives and Terminal Services Specialists. This role involves managing a diverse team of Cast Members, ensuring performance standards are consistently met or exceeded, and providing ongoing coaching, feedback, and development. The ideal candidate will possess in-depth knowledge of Disney Cruise Line citizenship requirements, policies, and products. They will be adept at making strategic decisions, executing time-sensitive actions, leading a diverse group of Cast, and communicating effectively with various business partners. This role requires the ability to manage multiple priorities in a fast-paced, dynamic environment and collaborate with the Terminal Operations Business Support Team to ensure system configurations align with business rules. **Responsibilities:** + Monitor Cast performance, identify gaps, and implement solutions through coaching and feedback. + Maintain expert knowledge of citizenship requirements, policies, and products, adapting to changes as needed. + Oversee private transfer operations, including pricing and product updates. + Apply critical thinking to make strategic decisions and collaborate with support teams to ensure optimal outcomes for Cast, Guests, and the business. + Drive performance in a metric-driven environment. + Maintain and update citizenship reference materials; ensure accurate application in Online Check-In and Embarkation systems. + Communicate business direction clearly and consistently; advocate for and champion change. + Foster positive relationships with internal and external partners. + Manage shifting priorities and multiple tasks in a rapidly evolving environment. + Analyze key metrics to identify trends and improve operational efficiency. + Lead, develop, and recognize a diverse team of Cast Members. + Utilize various software applications to support team management and research. + Handle sensitive Guest information with integrity and discretion. + Respond effectively to leadership feedback and direction. + Support Business Support Managers as needed. + Perform additional duties as assigned. **Required Qualifications:** + Proven ability to coach and develop team members. + Strong understanding of Disney Cruise Line policies and citizenship requirements. + Process-oriented with excellent organizational and time management skills. + Analytical skills to interpret metrics and drive efficiencies. + Effective verbal and written communication across all organizational levels. + Self-motivated and accountable in a performance-driven environment. + Ability to remain composed and exercise sound judgment under pressure. + Proficiency in Microsoft 365 (Teams, OneDrive, OneNote, SharePoint) and its integrations. + Strong problem-solving and decision-making capabilities. + Ability to lead and build diverse teams. + Excellent relationship-building and influencing skills. + Demonstrated leadership experience. + Comfortable working across multiple software platforms. + Flexible schedule availability, including weekends, holidays, and variable shifts. + Valid passport and ability to travel domestically/internationally. + Ability to obtain a Transportation Worker Identification Credential (TWIC). + Physical capability to lift up to 50 pounds and operate warehouse equipment. **Desired Qualifications:** + Working knowledge of cruise products, industry standards, and terminal operations, especially citizenship requirements. + Familiarity with Disney Cruise Line systems (DXP, Moderate, Seaware, Fidelio) and their integrations. + Understanding of immigration policies in Disney Cruise Line ports (Canada, Oceania, Schengen Area, Singapore, U.K., U.S.). + Minimum three years of experience in cruise line pier operations or equivalent. + Knowledge of Disney Cruise Line Supervisor & Base policies and procedures. + Multilingual or bilingual proficiency. **Required Education:** + Bachelor's Degree or equivalent professional experience **Desired Education:** + Master's Degree \#DCLPJ **Job ID:** 10138202 **Location:** Celebration,Florida **Job Posting Company:** Disney Cruise Line The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: Demonstrates proactive ownership of the Front Office operation as a department head. Maintains consistent communication by monitoring and responding to emails and messages in a timely manner. Provides direction and follow-through on matters without reliance on continuous oversight. Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts. Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs. Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within. Spearhead upsells, audits, creation of Standard Operating Procedures based on needs. Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs. Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation. Proactively manage daily arrivals, departures, special occasions, and VIP programming. Oversee rooms control and billing accuracy to ensure a seamless guest journey. Represent Director of Front Office/Assistant Director of Front Office in their absence. Ensure brand standards are not only met - but exceeded - at every touchpoint. Required Skills/Abilities: Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution. Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred. Education and Experience: A 4-year degree or equivalent in hospitality or related studies. Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations. Benefits: Enjoy free meals in our colleagues' café Paid Time Off based on hours worked, up to 16 days in your first year 8 Paid Public Holidays Up to 4.5% Company Match - Retirement Savings Plan after one year of service Medical, Dental, Vision Insurance Flexible Spending Account Health Savings Account Colleague Commuter Benefit Hotel discounts at Spa & Dining Outlets Friends & Family Hotel Room Discounts

Property Description Elevate your career by joining the vibrant team at Renaissance Orlando Resort and Spa! Located in the heart of the magic, our resort offers an exhilarating work environment just steps away from Disney's world-renowned attractions. We are seeking energetic and passionate individuals to be part of our dynamic team. With modern luxury, exceptional amenities, and a commitment to extraordinary guest experiences, Renaissance Orlando is the perfect place to showcase and develop your hospitality skills. As a team member, you'll be part of a culture that values innovation, excellence, and growth, with ample opportunities for career advancement. Join us in creating unforgettable moments for our guests in a high-energy, fun-filled setting. Apply now to become part of the Renaissance Orlando Resort and Spa family and take your career to new heights! Overview Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity! Qualifications 2+ years of experience in hotel front desk management/supervisory operations or related field Strong leadership and management skills Excellent communication and interpersonal skills Read, write and speak English fluently Proficient in hotel management software and Microsoft Office - Marriott experience preferred Detail-oriented and able to multi-task effectively Customer service oriented and committed to providing exceptional guest experiences Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office Prior cash handling experience necessary Ability to work flexible hours, including weekends and holidays as needed Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Job Description Rowland Pest Management is currently hiring for a full-time Call Center Supervisor / Pest Control Customer Service Manager to manage our customer service representatives and oversee our office in the New Smyrna Beach, FL area. This office management position earns a competitive salary of $50,000-$65,000/year. In addition to competitive pay and our exceptionally positive culture, we offer our Call Center Supervisor / Pest Control Customer Service Manager the following benefits: 401k with a 5% match Paid time off (PTO) Paid training Additionally, we are proud of our: Upbeat work environment Fun co-workers Incredibly supportive management Don't let us forget we provide free coffee and snacks to keep you fueled! So, now that you've learned the who, what, where, and why, you may be wondering HOW to apply? It's easy! If you have call center or office management experience, just fill out our initial mobile-friendly online application. We hope to meet you soon! DAY-TO-DAY This full-time office management position typically works Monday - Friday with a rotating Saturday schedule. As a Call Center Supervisor / Pest Control Customer Service Manager, you play a critical role in our pest management company. Every day, you arrive at the office ready to take charge of our CSR team. Always driven and focused, you ensure our customers have a positive experience when they call in and our call booking rate remains high. Providing guidance for your team, you periodically coach them on proper phone communications and how to best handle the customers and prospects. You diligently oversee the office, making sure leads are booked and the schedule is full! It is up to you to set the tone in the department, leading by example and consistently following the company's core values. You get great satisfaction from helping your team fulfill our company's commitment to providing excellent customer service! ABOUT ROWLAND PEST MANAGEMENT We're a local family-operated company that proudly serves Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties. We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available. We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. We also offer Insulation and Attic Decontamination. With over 30 years of combined staff experience, we are so confident that we can provide our clients with the best possible service that we offer a 100% satisfaction guarantee. We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reach their personal goals. To that end, we offer paid training and a supportive team environment so that everyone can succeed together. OUR IDEAL CALL CENTER SUPERVISOR / PEST CONTROL CUSTOMER SERVICE MANAGER Effective communicator - excellent communication and customer service skills Natural-born leader - easily able to train a team toward success Go-getter - aims to accomplish objectives and surpass goals Detail-oriented - organized and precise for maintaining operations Success-driven mentor - effectively coaches a team to consistently meet department goals If this sounds like you, keep reading about this great office management opportunity! REQUIREMENTS FOR A CALL CENTER SUPERVISOR / PEST CONTROL CUSTOMER SERVICE MANAGER Call center OR office management experience Proficiency with technology If you meet the above requirements, we need you. Apply today to join our team! Location: 32168

Job Description We're looking for an enthusiastic hotel front office manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Responsibilities: Direct front desk operations and ensure customer service meets our high standards for guest satisfaction Handle the front desk budget and order office supplies as needed Compile occupancy reports and financial information for the general manager Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints Supervise current front desk staff and hire and train new staff to make sure they're providing excellent customer service and implementing hotel policies Qualifications: Prior hospitality experience of 1 year is required for this position Bookkeeping skills and experience with MS Office a plus Have superb communication skills, management skills, and multitasking skills Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position Must possess a high school diploma or equivalent certification (GED) Hilton experience preferred About Company Our Walt Disney World Good Neighbor resort offers a free scheduled shuttle to the parks or Disney Springs. Our hotel is built for family-friendly fun with tennis courts, indoor and outdoor pools, basketball, and volleyball courts, putting green, and fire pits.

Springhill Suites Lake Nona Orlando is seeking a highly motivated and experienced Front Office Manager who is responsible for overseeing the day-to-day operations of the hotel office team. The Front Office Manager ensures the efficient guest check-in and check-out processes, handles guest inquiries and requests, and provides exceptional customer service. This role requires strong leadership skills, attention to detail, and the ability to handle guest issues effectively. Flexibility to work varying shifts is needed. At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day. Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly. Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates, creating unforgettable memories together. Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions. Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security. Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most. Enriched Lifestyle: Enjoy a balanced lifestyle with paid time off and holidays, giving you time to recharge and celebrate with loved ones. Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, Sam's Club and more, making every day a little more extraordinary. Responsibilities Supervise and assist front desk agents in performing their duties, ensuring smooth operations and efficient guest service. Coordinate guest check-in and check-out processes, ensuring accuracy in registration, payment and room assignment procedures. Handle guest inquiries, requests, and complaints, resolving issues promptly and to the guest's satisfaction. Maintain a guest-centric approach, providing exceptional customer service and ensuring guest needs are met. Address guest concerns and complaints professionally, escalating issues as necessary. Monitor guest feedback and reviews, identifying areas for improvement and implementing appropriate measures. Train and mentor front desk agents, ensuring they have the necessary skills and knowledge to perform their role effectively. Provide ongoing coaching and feedback to enhance guest service skills and problem-solving abilities. Communicate effectively with other hotel departments to ensure smooth operations and guest satisfaction. Coordinate with housekeeping to ensure timely room readiness and cleanliness standards. Prepare and maintain front desk reports, including occupancy reports, guest arrival and departure lists, and revenue reports. Finish Assist in managing room inventory and reservations,optimizing room occupancy and revenue. Foster a positive work environment that promotes teamwork, collaboration, and employee engagement. Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards. Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience. Assist GM to hold regular briefings and meetings with all heads of departments - daily huddles, weekly management meetings, etc. Champion and maintain brand standards. Perform any other duties as assigned. Qualifications High school diploma or equivalent (required); bachelor's degree in Hospitality Management or a related field (preferred) A minimum of three years previous experience in front desk operations or guest services, with supervisory/management experience (required) Excellent customer service and communication skills. Strong problem-solving skills and ability to handle guest issues effectively. Proficient in hotel management systems, property management systems, and relevant software. Detail-oriented with strong organizational and multitasking skills. Ability to work under pressure and adapt to changing situations. Proficient in Microsoft Office and hotel & restaurant software(s) Must have a flexible work schedule. Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality in Lake Nona. This job description in no way states or implies that these are the only duties to be performed for this role. Employees are required to follow other instructions and perform other work-related duties requested by their employer. #LI-onsite #SpringhillSuitesLakeNona

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Call Center Supervisor in Orlando, Florida. What you'll do: The Contact Center Supervisor oversees and coordinates a team of telephone customer support services. Your job will include: * Make necessary changes in staffing based on the day of the week, sales promotions, other anticipated events and Private Branch Exchange (PBX) data. * Review PBX data to monitor the customer experience and subordinate statistics. * Monitor the productivity of customer service representatives and generate required reports. * Monitor individual, team and call center results to identify and address both positive and negative performance trends; ensure that the team meets both revenue goals and performance targets. * Monitor service calls to observe employee demeanor, technical accuracy and conformity to company policies. * Answer questions and recommend corrective services to address customer complaints. * Ensure that team members are fully informed with respect to new products, procedures, customer needs and company-related issues, changes and actions. * Compile work volume statistics to maintain records of customer service requests and complaints, and to meet accounting needs. * Determine work procedures, prepare work schedules and expedite workflow. * Study and standardize procedures to improve team members' efficiency. * Compile individual employee reports into composite team reports. Experience & skills you'll need: * Bachelor's degree in a relevant field, or the equivalent combination of education and experience. * 2+ years of experience in a customer service role. * Exceptional leadership, facilitation, conflict resolution and people management skills. * Strong communications and problem-solving skills. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today! As a Terminal Support Manager, you will play a pivotal role in delivering the exceptional service that defines the Disney experience. This position offers a unique opportunity to grow professionally within one of the most innovative and welcoming organizations in the world. The Terminal Support Manager is responsible for co-leading the Terminal Support Representatives and Terminal Services Specialists. This role involves managing a diverse team of Cast Members, ensuring performance standards are consistently met or exceeded, and providing ongoing coaching, feedback, and development. The ideal candidate will possess in-depth knowledge of Disney Cruise Line citizenship requirements, policies, and products. They will be adept at making strategic decisions, executing time-sensitive actions, leading a diverse group of Cast, and communicating effectively with various business partners. This role requires the ability to manage multiple priorities in a fast-paced, dynamic environment and collaborate with the Terminal Operations Business Support Team to ensure system configurations align with business rules. Responsibilities: Monitor Cast performance, identify gaps, and implement solutions through coaching and feedback. Maintain expert knowledge of citizenship requirements, policies, and products, adapting to changes as needed. Oversee private transfer operations, including pricing and product updates. Apply critical thinking to make strategic decisions and collaborate with support teams to ensure optimal outcomes for Cast, Guests, and the business. Drive performance in a metric-driven environment. Maintain and update citizenship reference materials; ensure accurate application in Online Check-In and Embarkation systems. Communicate business direction clearly and consistently; advocate for and champion change. Foster positive relationships with internal and external partners. Manage shifting priorities and multiple tasks in a rapidly evolving environment. Analyze key metrics to identify trends and improve operational efficiency. Lead, develop, and recognize a diverse team of Cast Members. Utilize various software applications to support team management and research. Handle sensitive Guest information with integrity and discretion. Respond effectively to leadership feedback and direction. Support Business Support Managers as needed. Perform additional duties as assigned. Required Qualifications: Proven ability to coach and develop team members. Strong understanding of Disney Cruise Line policies and citizenship requirements. Process-oriented with excellent organizational and time management skills. Analytical skills to interpret metrics and drive efficiencies. Effective verbal and written communication across all organizational levels. Self-motivated and accountable in a performance-driven environment. Ability to remain composed and exercise sound judgment under pressure. Proficiency in Microsoft 365 (Teams, OneDrive, OneNote, SharePoint) and its integrations. Strong problem-solving and decision-making capabilities. Ability to lead and build diverse teams. Excellent relationship-building and influencing skills. Demonstrated leadership experience. Comfortable working across multiple software platforms. Flexible schedule availability, including weekends, holidays, and variable shifts. Valid passport and ability to travel domestically/internationally. Ability to obtain a Transportation Worker Identification Credential (TWIC). Physical capability to lift up to 50 pounds and operate warehouse equipment. Desired Qualifications: Working knowledge of cruise products, industry standards, and terminal operations, especially citizenship requirements. Familiarity with Disney Cruise Line systems (DXP, Moderate, Seaware, Fidelio) and their integrations. Understanding of immigration policies in Disney Cruise Line ports (Canada, Oceania, Schengen Area, Singapore, U.K., U.S.). Minimum three years of experience in cruise line pier operations or equivalent. Knowledge of Disney Cruise Line Supervisor & Base policies and procedures. Multilingual or bilingual proficiency. Required Education: Bachelor's Degree or equivalent professional experience Desired Education: Master's Degree #DCLPJ

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: As a Principal Customer Engagement Manager, you will be responsible for managing key internal and external initiatives with the aim of adding significant value to the customers as well as helping the broader organization innovate. Deliverables will include the implementation of ServiceNow solutions, navigating through conflict, and managing the internal and external stakeholders, as well as ServiceNow and customer delivery teams. Responsibilities: Manage complex cross-functional projects and teams, senior-level business executives and customers to provide a seamless delivery and customer experience. Provide and communicate status, risks, and necessary actions to the customer as well as to internal executive teams Manage each phase of the project and be able to navigate the cross-functional team, both internal and external Initiate and/or participate in strategic initiatives that impact the tactical approach to the effort as well as influencing the direction of the project. Set proper expectations and align on desired outcomes with customers and stakeholders as you initiate the project and throughout it to ensure continued alignment. Qualifications To be successful in this role you have: Minimum 12+ years progressive experience as part of a professional services organization implementing large scale projects. 8+ years in Customer Engagement roles. Prior experience with implementing or supporting ServiceNow products in an Enterprise Strong cross-functional, technical Project Management experience including planning, scheduling, monitoring and stakeholder reporting Experience in the banking industry, or implementing projects supporting banking and financial sectors Demonstrated experience in leading large key projects, including strategic customer programs from inception to successful roll-out and beyond Experience with end to end project implementation at an enterprise level. Strong documentation and presentation skills including creative thinking and willingness to work hands-on to deliver impactful outcomes Experience with analytics and understanding of metrics and KPIs (as defined) Thought leadership and strategic thinking Executive presence Ability to gather and analyze data to understand the pros and cons of different decisions and options Ability to communicate abstract ideas clearly and independently manage complex project objectives Excellent negotiation and persuasion skills. Strong emotional intelligence, ability to read people and adapt to ensure the most successful communication tactics. Facilitation skills in leading and planning meetings, reviews, and retrospectives. Strong customer orientation and an innate ability to anticipate and act Active listening skills to ensure feedback drives new initiatives and identifies areas of improvement Ability to learn quickly and pick up tools, systems, and processes in a short amount of time Critical thinking skills, and ability to assimilate and implement new information rapidly and think strategically Travel up to 50% FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: Demonstrates proactive ownership of the Front Office operation as a department head. Maintains consistent communication by monitoring and responding to emails and messages in a timely manner. Provides direction and follow-through on matters without reliance on continuous oversight. Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts. Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs. Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within. Spearhead upsells, audits, creation of Standard Operating Procedures based on needs. Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs. Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation. Proactively manage daily arrivals, departures, special occasions, and VIP programming. Oversee rooms control and billing accuracy to ensure a seamless guest journey. Represent Director of Front Office/Assistant Director of Front Office in their absence. Ensure brand standards are not only met - but exceeded - at every touchpoint. Required Skills/Abilities: Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution. Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred. Education and Experience: A 4-year degree or equivalent in hospitality or related studies. Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations. Benefits: Enjoy free meals in our colleagues' café Paid Time Off based on hours worked, up to 16 days in your first year 8 Paid Public Holidays Up to 4.5% Company Match - Retirement Savings Plan after one year of service Medical, Dental, Vision Insurance Flexible Spending Account Health Savings Account Colleague Commuter Benefit Hotel discounts at Spa & Dining Outlets Friends & Family Hotel Room Discounts