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The differences between technical interns and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical internship and a technical support specialist. Additionally, a technical support specialist has an average salary of $48,667, which is higher than the $38,417 average annual salary of a technical internship.
The top three skills for a technical internship include python, java and patients. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.
| Technical Internship | Technical Support Specialist | |
| Yearly salary | $38,417 | $48,667 |
| Hourly rate | $18.47 | $23.40 |
| Growth rate | 10% | 10% |
| Number of jobs | 119,178 | 157,425 |
| Job satisfaction | - | 4.6 |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In a technical internship, the responsibilities will vary according to the organization or industry. Despite this, most of the tasks will revolve around accomplishing tasks or directives handed out by managers or supervisors, which might include duties such as researching and analyzing, crafting new ideas from scratch, assisting other personnel, and sharing insights during discussions. One may also have to create or improve systems, detect issues, provide solutions, and maintain an active communication line with team members.
A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.
Technical interns and technical support specialists have different pay scales, as shown below.
| Technical Internship | Technical Support Specialist | |
| Average salary | $38,417 | $48,667 |
| Salary range | Between $27,000 And $54,000 | Between $30,000 And $76,000 |
| Highest paying City | Hillsboro, OR | San Francisco, CA |
| Highest paying state | Oregon | New Jersey |
| Best paying company | OCC | Meta |
| Best paying industry | Telecommunication | Finance |
There are a few differences between a technical internship and a technical support specialist in terms of educational background:
| Technical Internship | Technical Support Specialist | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 50% |
| Most common major | Medical Technician | Computer Science |
| Most common college | Duke University | Stanford University |
Here are the differences between technical interns' and technical support specialists' demographics:
| Technical Internship | Technical Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 58.9% Female, 41.1% | Male, 75.4% Female, 24.6% |
| Race ratio | Black or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 15.1% White, 53.6% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |