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Technical manager vs technical account manager

The differences between technical managers and technical account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical manager and a technical account manager. Additionally, a technical manager has an average salary of $116,619, which is higher than the $100,010 average annual salary of a technical account manager.

The top three skills for a technical manager include project management, infrastructure and architecture. The most important skills for a technical account manager are cloud, database, and project management.

Technical manager vs technical account manager overview

Technical ManagerTechnical Account Manager
Yearly salary$116,619$100,010
Hourly rate$56.07$48.08
Growth rate8%8%
Number of jobs116,732154,495
Job satisfaction-5
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 73%
Average age4040
Years of experience22

What does a technical manager do?

A technical manager is responsible for maintaining the company's information systems database and analyzing technology system matters to ensure its efficiency and accuracy in supporting business operations. Technical managers perform network checks regularly to assess any possible malfunctions that might compromise the company's cybersecurity. They carefully analyze business and clients' specifications on working with systems integration, responding to end-users' concerns and inquiries. A technical manager must have excellent knowledge of the information technology systems industry, as well as a strong command on network codes to conduct adjustments and manage network infrastructure.

What does a technical account manager do?

A technical account manager is primarily responsible for providing technical support to clients through calls and correspondence, securing sales and ensuring customer satisfaction. Aside from assisting clients, a technical account manager may conduct an assessment to determine the needs of a client, perform follow up calls, offer upgrades and add-ons, answer inquiries, troubleshoot, and even provide extensive and detailed instructions to customers on using their products or services. Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.

Technical manager vs technical account manager salary

Technical managers and technical account managers have different pay scales, as shown below.

Technical ManagerTechnical Account Manager
Average salary$116,619$100,010
Salary rangeBetween $84,000 And $161,000Between $73,000 And $135,000
Highest paying CitySan Francisco, CARedwood City, CA
Highest paying stateCaliforniaCalifornia
Best paying companyA.T. KearneyPure Storage
Best paying industryManufacturingManufacturing

Differences between technical manager and technical account manager education

There are a few differences between a technical manager and a technical account manager in terms of educational background:

Technical ManagerTechnical Account Manager
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityStanford University

Technical manager vs technical account manager demographics

Here are the differences between technical managers' and technical account managers' demographics:

Technical ManagerTechnical Account Manager
Average age4040
Gender ratioMale, 83.7% Female, 16.3%Male, 75.0% Female, 25.0%
Race ratioBlack or African American, 8.0% Unknown, 5.6% Hispanic or Latino, 14.6% Asian, 6.4% White, 65.2% American Indian and Alaska Native, 0.2%Black or African American, 7.8% Unknown, 5.6% Hispanic or Latino, 14.4% Asian, 6.3% White, 65.8% American Indian and Alaska Native, 0.2%
LGBT Percentage14%14%

Differences between technical manager and technical account manager duties and responsibilities

Technical manager example responsibilities.

  • Lead efforts to establish asset and desktop /server management best practices.
  • Provide project management and KPIs development to ensure service levels are achieve and improve upon.
  • Project manage WebEx's customer call flow (IVRU) structure to meet both business and customer needs.
  • Lead project to implement Salesforce.com.
  • Manage high level support resources and evaluate XML technology against business requirements.
  • Optimize chemical formulas, manage chemical supply chain, troubleshoot laboratory and plant implementation.
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Technical account manager example responsibilities.

  • Manage product life-cycle, windows configurations, networking and updates.
  • Achieve mastery of all aspect of project executions: planning, tagging, recruitment, QA and monitoring.
  • Facilitate clients' integration and adoption of product features to achieve business goals and maximize value of enterprise CRM software.
  • Manage product procurement, warranty and SLA agreements, plan resources, budget, and inventory for large, public sector accounts
  • Manage multiple functions-projects-programs through impact/scope analysis, resource forecasting, and quality/timely SDLC delivery.
  • Project manage, private label and turnkey enterprise-class, cloud-base SaaS platforms to deliver integrate marketing solutions.
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Technical manager vs technical account manager skills

Common technical manager skills
  • Project Management, 7%
  • Infrastructure, 6%
  • Architecture, 6%
  • Java, 5%
  • Customer Service, 5%
  • Emerging Technologies, 4%
Common technical account manager skills
  • Cloud, 8%
  • Database, 6%
  • Project Management, 6%
  • Technical Support, 5%
  • Customer Service, 4%
  • Strong Analytical, 4%

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