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Technical services team leader vs information technology technical services manager

The differences between technical services team leaders and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a technical services team leader, becoming an information technology technical services manager takes usually requires 6-8 years. Additionally, an information technology technical services manager has an average salary of $114,021, which is higher than the $108,100 average annual salary of a technical services team leader.

The top three skills for a technical services team leader include technical support, customer satisfaction and java. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Technical services team leader vs information technology technical services manager overview

Technical Services Team LeaderInformation Technology Technical Services Manager
Yearly salary$108,100$114,021
Hourly rate$51.97$54.82
Growth rate10%16%
Number of jobs169,361209,334
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 64%
Average age4247
Years of experience28

Technical services team leader vs information technology technical services manager salary

Technical services team leaders and information technology technical services managers have different pay scales, as shown below.

Technical Services Team LeaderInformation Technology Technical Services Manager
Average salary$108,100$114,021
Salary rangeBetween $82,000 And $142,000Between $86,000 And $150,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateDelawareCalifornia
Best paying companyMongoDBMayo Clinic
Best paying industryProfessionalFinance

Differences between technical services team leader and information technology technical services manager education

There are a few differences between a technical services team leader and an information technology technical services manager in terms of educational background:

Technical Services Team LeaderInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeStanford UniversityCarnegie Mellon University

Technical services team leader vs information technology technical services manager demographics

Here are the differences between technical services team leaders' and information technology technical services managers' demographics:

Technical Services Team LeaderInformation Technology Technical Services Manager
Average age4247
Gender ratioMale, 80.2% Female, 19.8%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.1% White, 55.6% American Indian and Alaska Native, 0.4%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between technical services team leader and information technology technical services manager duties and responsibilities

Technical services team leader example responsibilities.

  • Manage daily operations for PC client support, encompassing desktop, network devices, and peripheral requirements.
  • Design and manage studies for alternative API qualification for commercial products.
  • Design and build SYSTIMAX PDS database using INFORMIX SQL and UNIX.
  • Promote processes that support the ITIL methodology.
  • Coordinate service with internal departments and 3rd party vendors to meet SLA compliance.
  • Work in a team of 40 individuals and support 8000 Linux servers nationwide.
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Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
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Technical services team leader vs information technology technical services manager skills

Common technical services team leader skills
  • Technical Support, 15%
  • Customer Satisfaction, 9%
  • Java, 8%
  • Service Desk, 6%
  • Customer Support, 3%
  • Performance Reviews, 3%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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