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Technical services team leader vs supervisor, technical support

The differences between technical services team leaders and supervisors, technical support can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical services team leader and a supervisor, technical support. Additionally, a technical services team leader has an average salary of $108,100, which is higher than the $87,039 average annual salary of a supervisor, technical support.

The top three skills for a technical services team leader include technical support, customer satisfaction and java. The most important skills for a supervisor, technical support are customer service, customer satisfaction, and direct reports.

Technical services team leader vs supervisor, technical support overview

Technical Services Team LeaderSupervisor, Technical Support
Yearly salary$108,100$87,039
Hourly rate$51.97$41.85
Growth rate10%10%
Number of jobs169,361147,833
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 51%
Average age4242
Years of experience22

Technical services team leader vs supervisor, technical support salary

Technical services team leaders and supervisors, technical support have different pay scales, as shown below.

Technical Services Team LeaderSupervisor, Technical Support
Average salary$108,100$87,039
Salary rangeBetween $82,000 And $142,000Between $62,000 And $121,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateDelawareNew York
Best paying companyMongoDBApplied Materials
Best paying industryProfessionalFinance

Differences between technical services team leader and supervisor, technical support education

There are a few differences between a technical services team leader and a supervisor, technical support in terms of educational background:

Technical Services Team LeaderSupervisor, Technical Support
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Technical services team leader vs supervisor, technical support demographics

Here are the differences between technical services team leaders' and supervisors, technical support' demographics:

Technical Services Team LeaderSupervisor, Technical Support
Average age4242
Gender ratioMale, 80.2% Female, 19.8%Male, 74.6% Female, 25.4%
Race ratioBlack or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.1% White, 55.6% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between technical services team leader and supervisor, technical support duties and responsibilities

Technical services team leader example responsibilities.

  • Manage daily operations for PC client support, encompassing desktop, network devices, and peripheral requirements.
  • Design and manage studies for alternative API qualification for commercial products.
  • Design and build SYSTIMAX PDS database using INFORMIX SQL and UNIX.
  • Promote processes that support the ITIL methodology.
  • Coordinate service with internal departments and 3rd party vendors to meet SLA compliance.
  • Work in a team of 40 individuals and support 8000 Linux servers nationwide.
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Supervisor, technical support example responsibilities.

  • Manage all network-relate issue resolution (Ethernet & TCP/IP).
  • Manage organizations ticketing queue and assign tickets as per establish SLA guidelines.
  • Manage new facility infrastructure architecture and engineering installation as well as existing facility technology upgrades and expansions.
  • Identify and resolve windows server, SQL and TCIP networking issues.
  • Program and troubleshoot POS terminals for check and gift card processing.
  • Use SQL to query client systems to troubleshoot data and configuration issues.
  • Show more

Technical services team leader vs supervisor, technical support skills

Common technical services team leader skills
  • Technical Support, 15%
  • Customer Satisfaction, 9%
  • Java, 8%
  • Service Desk, 6%
  • Customer Support, 3%
  • Performance Reviews, 3%
Common supervisor, technical support skills
  • Customer Service, 26%
  • Customer Satisfaction, 9%
  • Direct Reports, 5%
  • Customer Support, 4%
  • Performance Reviews, 3%
  • PCS, 3%

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