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Technical services team leader vs technician support team leader

The differences between technical services team leaders and technician support team leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical services team leader and a technician support team leader. Additionally, a technical services team leader has an average salary of $108,100, which is higher than the $88,988 average annual salary of a technician support team leader.

The top three skills for a technical services team leader include technical support, customer satisfaction and java. The most important skills for a technician support team leader are customer service, printers, and desktop support.

Technical services team leader vs technician support team leader overview

Technical Services Team LeaderTechnician Support Team Leader
Yearly salary$108,100$88,988
Hourly rate$51.97$42.78
Growth rate10%10%
Number of jobs169,361142,576
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 56%
Average age4242
Years of experience22

Technical services team leader vs technician support team leader salary

Technical services team leaders and technician support team leaders have different pay scales, as shown below.

Technical Services Team LeaderTechnician Support Team Leader
Average salary$108,100$88,988
Salary rangeBetween $82,000 And $142,000Between $64,000 And $122,000
Highest paying CityNew York, NYSan Mateo, CA
Highest paying stateDelawareNew York
Best paying companyMongoDBChevron
Best paying industryProfessionalTechnology

Differences between technical services team leader and technician support team leader education

There are a few differences between a technical services team leader and a technician support team leader in terms of educational background:

Technical Services Team LeaderTechnician Support Team Leader
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Technical services team leader vs technician support team leader demographics

Here are the differences between technical services team leaders' and technician support team leaders' demographics:

Technical Services Team LeaderTechnician Support Team Leader
Average age4242
Gender ratioMale, 80.2% Female, 19.8%Male, 73.9% Female, 26.1%
Race ratioBlack or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.1% White, 55.6% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 54.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between technical services team leader and technician support team leader duties and responsibilities

Technical services team leader example responsibilities.

  • Manage daily operations for PC client support, encompassing desktop, network devices, and peripheral requirements.
  • Design and manage studies for alternative API qualification for commercial products.
  • Design and build SYSTIMAX PDS database using INFORMIX SQL and UNIX.
  • Promote processes that support the ITIL methodology.
  • Coordinate service with internal departments and 3rd party vendors to meet SLA compliance.
  • Work in a team of 40 individuals and support 8000 Linux servers nationwide.
  • Show more

Technician support team leader example responsibilities.

  • Manage a team SharePoint portal consisting of over 200 documents.
  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Support network connectivity issues for TCP/IP, RAS, VPN, DSL, and others.
  • Develop familiarity with Unix and Linux network operating systems.
  • Coordinate set up of POS equipment for new stores.
  • Experience in working with network diagnostic tools, DHCP, DNS
  • Show more

Technical services team leader vs technician support team leader skills

Common technical services team leader skills
  • Technical Support, 15%
  • Customer Satisfaction, 9%
  • Java, 8%
  • Service Desk, 6%
  • Customer Support, 3%
  • Performance Reviews, 3%
Common technician support team leader skills
  • Customer Service, 11%
  • Printers, 5%
  • Desktop Support, 4%
  • Customer Support, 4%
  • Linux, 4%
  • Technical Issues, 3%

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