Technical services team leader vs technology services specialist

Differences between technical services team leader and technology services specialist duties and responsibilities

Technical services team leader example responsibilities.

• Manage daily operations for PC client support, encompassing desktop, network devices, and peripheral requirements.
• Design and manage studies for alternative API qualification for commercial products.
• Design and build SYSTIMAX PDS database using INFORMIX SQL and UNIX.
• Promote processes that support the ITIL methodology.
• Coordinate service with internal departments and 3rd party vendors to meet SLA compliance.
• Work in a team of 40 individuals and support 8000 Linux servers nationwide.
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Technology services specialist example responsibilities.

• Manage customs processes, paperwork and QA of regulatory processes.
• Work with various app support team while patching and manage all Linux servers.
• Use CRM software application or other means to communicate and manage sales and daily work activities.
• Develop and manage systems using SDLC while adopting agile DSDM methodology to promote development, teamwork and process adaptability.
• Document procedures for ITIL foundations base projects.
• Train engineers to install and maintain energy-saving devices for HVAC equipment.
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