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Technical support engineer jobs in Ann Arbor, MI

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  • IT Contract Specialist

    Select Source International 4.3company rating

    Technical support engineer job in Rochester, MI

    Job Description - IT Contract Specialist Contract Length: 5 months (with possible extension) Schedule: Monday-Friday Hours: 8:00 AM - 5:00 PM Position Overview- We are seeking an experienced IT Contract Specialist to support a healthcare system's contract mapping and negotiation process for 700-800 applications. This remote position requires local candidates who can attend occasional onsite meetings in Southeast Michigan. Key Responsibilities - Review, amend, and negotiate contracts related to IT applications used by Ascension Health Map and manage contract data for 700-800 software and application vendors Collaborate with legal, IT, and procurement teams to ensure accurate documentation and compliance Interpret and apply medical and technical terminology within contracts Track contract lifecycles, renewals, and updates as needed Required Skills And Experience - 2-3 years of experience in contract review and negotiation Proficiency in medical and technical acronyms/terminology Strong attention to detail and organizational skills Excellent communication and stakeholder management Required Education - Bachelor's degree in Business Administration, Information Systems or Supply Chain Management required. Preferred Qualifications - 5+ years of contracts experience Prior experience with IT contracts or healthcare technology vendors
    $64k-94k yearly est. 4d ago
  • Computer IT Support Technician (MSP Experience Preferred)

    Creative Programs and Systems

    Technical support engineer job in Brighton, MI

    Creative Programs & Systems (CPS) Brighton, MI (On-site) Full-Time | Mid-Advanced Level Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance. Responsibilities: Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs) Deploy, monitor, and maintain backup and disaster recovery solutions Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware) Implement security best practices, including patching, MFA, endpoint protection, and password management Monitor RMM tools for alerts, system performance, and automated maintenance tasks Document procedures, client configurations, and issue resolutions accurately in ticketing systems Provide occasional on-site support for client installations, upgrades, and troubleshooting Requirements: 3+ years of IT support experience, preferably in an MSP environment Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred Ability to manage multiple client environments and prioritize support tickets efficiently Excellent problem-solving and communication skills Valid driver's license and reliable transportation for client visits Preferred Certifications: CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator or Azure Administrator Any other relevant vendor certifications (Cisco, VMware, etc.) Why Join CPS: CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence. To Apply: Submit your resume and a brief cover letter detailing your IT support experience to **************.
    $38k-64k yearly est. 5d ago
  • IT Infrastructure & Support Specialist (Manufacturing sector experience)

    Zobility

    Technical support engineer job in Harper Woods, MI

    We are seeking an IT Infrastructure & Support Specialist who can deliver high-quality end-user support while managing on-site hardware, software, and IT inventory. Key Responsibilities Serve as the on-site IT point of contact for Harper users; manage walk-up support and scheduled requests. Install, configure, and troubleshoot AutoCAD LT, including workstation performance, drivers, and plotting issues. Set up and maintain printers/plotters (including CAD printers): jams, drivers, queues, connectivity. Provide Tier 1 remote and on-site support via TeamViewer and Freshservice. Support Office 365 (Outlook, Teams, OneDrive, SharePoint) and standard desktop applications. Perform workstation setup/imaging, device deployments, docks/monitors/scanners, and basic hardware troubleshooting. Manage on-site IT inventory: laptop/peripheral check-in/out, tracking spares, RMAs, asset updates. Maintain accurate ticket updates and documentation. Collaborate with central IT for escalations (networking, server, advanced CAD issues). No cabling/wiring work required. Nice to have skills Freshservice - Software High level ticketing experience Microsoft 360 and Windows experience Comp TIA A+ certification Ticketing and Troubleshooting Ability to lift/move up to 50 lbs. (IT equipment).
    $66k-96k yearly est. 5d ago
  • Telecom Technical Specialist I

    TPI Global Solutions 4.6company rating

    Technical support engineer job in Jackson, MI

    Job Title : Telecom Technical Specialist I Contract: 12+ Months (with possible extension) We are seeking a Telecom Technical Specialist I responsible for executing, managing, and enhancing standard processes related to telecom design and delivery for electric substation facilities. This role requires clear communication with stakeholders to provide project visibility, process updates, and actionable information throughout telecom buildout lifecycles. The specialist will support engineering, construction, and field teams with telecom coordination, infrastructure evaluations, and cellular study analysis using applicable tools and standards. Key Responsibilities: Execute and improve telecom design and delivery processes for electric substation facilities. Communicate work processes, timelines, and project status updates to internal stakeholders in a clear and concise manner. Support project engineering, design teams, construction personnel, and field teams with telecom-related coordination. Conduct cellular study analysis and document findings using appropriate technical tools. Submit, track, and manage telecom service orders including new requests, changes, and disconnects. Ensure telecom installations and designs follow IEEE standards for high-voltage (HVD) substation communications. Track and maintain multiple project tasks, deliverables, and overall statuses. Identify and drive improvements in systems, workflows, and telecom delivery processes. Enforce established procedures, standards, and best practices across telecom operations. Provide strong customer service and communication to business partners and project stakeholders. Work independently with minimal supervision while maintaining accurate and timely updates. Collaborate effectively with engineers, project managers, IT teams, vendors, and construction personnel. Required Skills & Qualifications: Minimum 2 years of experience in telecom, networking, or a related technical discipline. Strong knowledge of networking, LAN, WAN, and telecom technologies. Experience submitting and tracking telecom service orders (new, change, disconnect). Understanding of IEEE standards related to high-voltage (HVD) substation communications. Proficiency with databases and Microsoft Office applications. Strong problem-solving, analytical, and critical thinking skills. Ability to balance technical requirements with business needs. Excellent communication and interpersonal skills. Highly self-motivated, proactive, and capable of working independently with minimal supervision. Strong organizational skills with the ability to manage multiple tasks and projects concurrently. Ability to work effectively in a team environment and interact with engineers, IT, project managers, and vendors.
    $76k-105k yearly est. 4d ago
  • IT Infrastructure & Support Specialist

    Rgbsi 4.7company rating

    Technical support engineer job in Harper Woods, MI

    Job description: As an IT Infrastructure & Support Specialist, you will combine technical troubleshooting skills with hands-on infrastructure management. Your role involves resolving IT tickets, managing hardware/software assets, and performing physical tasks such as cable installations. You will ensure seamless connectivity and system functionality while supporting both end-users and backend infrastructure. This position is ideal for someone who enjoys working with both digital systems and physical infrastructure. **Role** Provide on-site end-user support at the Harper facility, focusing on printers/plotters, AutoCAD LT installs and performance troubleshooting, Office 365 support, Tier 1 remote assistance via TeamViewer and Freshservice, and on-site inventory management. No cabling/wiring work required. **Key responsibilities** - Serve as the on-site IT point of contact for Harper users; handle walk-ups and scheduled support. - Install, configure, and troubleshoot AutoCAD LT; address performance issues (workstations, drivers, plots). - Set up and maintain printers/plotters (including CAD printers); resolve jams, drivers, queues, and connectivity. - Provide Tier 1 ticket support remotely via TeamViewer/Freshservice; triage, resolve, and escalate per SOP. - Support Office 365 (Outlook, Teams, OneDrive/SharePoint) and common desktop apps; handle account/access issues. - Perform workstation setup/imaging, peripheral support (docks, monitors, scanners), and basic hardware troubleshooting. - Manage on-site IT inventory: track check-in/out of laptops and peripherals, maintain spares stock, process RMAs/repairs, and keep asset records current. - Maintain accurate ticket updates, asset records, and quick guides for recurring issues. - Coordinate with central IT for escalations (networking, server-side, advanced CAD issues); no wiring work. **Requirements** - 2-4+ years in IT support/help desk/desktop support. - Strong Windows workstation support; printer/plotter setup and troubleshooting experience. - Hands-on AutoCAD LT install/support; familiarity with CAD performance tuning basics. - Office 365 support experience; user/account/application troubleshooting. - Comfortable with remote support tools (TeamViewer) and ticketing (Freshservice). - Clear, patient communication; ability to work independently on-site. - Able to lift/move typical IT gear (monitors/printers) 50LB - **Certifications** - Required: CompTIA A+ (or equivalent experience). - Preferred: CompTIA Network+, ITIL Foundation, Microsoft MD-102 (or MS-900), Autodesk Certified User - AutoCAD. **Nice to have** - Basic scripting (PowerShell) for repeatable tasks. - Experience with CAD peripherals/environments; driver/package deployment familiarity. - ITIL/CompTIA A+/Network+ helpful but not required. **Success measures** - Ticket SLA adherence and first-contact resolution. - User satisfaction/CSAT at Harper. - Uptime/readiness of printers/plotters and CAD workstations. - Accuracy of on-site inventory and asset records. - Quality/coverage of documentation and ticket notes. **Work conditions** - On-site at Harper; occasional short trips to nearby buildings. - Standard business hours; after-hours only for priority escalations if needed (specify cadence if applicable). Reports to: IT Manager
    $64k-92k yearly est. 5d ago
  • Help Desk Technician

    Blue Chip Talent 4.3company rating

    Technical support engineer job in Bloomfield Hills, MI

    Blue Chip Talent is an award-winning, woman-owned staffing company that works hard to “Advance Careers Daily”. We pride ourselves on building lasting relationships. We do this through our unique ongoing touchpoint program, personalized orientation, bi-yearly appreciation lunches, company-sponsored charitable events, and our flagship family Woodward Dream Cruise event. We also offer industry-leading benefit options: Four (4) healthcare plans to choose from PTO & Paid Holidays Dental & Vision insurance Company-paid life insurance Long and short-term disability 401k with yearly arbitrary match Pet insurance You can count on Blue Chip Talent to be your reliable career coach and advocate. We look forward to connecting with you and guiding you on your career goals. What you'll be doing: Mobile device setup and support Onboarding and offboarding Asset management/inventory Documentation Help desk and desktop support Resolving tickets Need to have: 3+ years of IT experience AD Office 365 Ticketing system experience Onboarding and offboarding experience Asset management/inventory experience Nice to have: Degree Certifications *Blue Chip Talent will not be sponsoring visas or accepting C2C for this position at this time. Blue Chip Talent is an Equal Opportunity Employer (EOE) that values merit-based recruitment centered around technical ability, skillset, and personality/cultural fit with our employing partners.
    $34k-62k yearly est. 5d ago
  • Information Technology Specialist

    E7 Solutions

    Technical support engineer job in Troy, MI

    About Us E7 Solutions is a technology partner helping teams work smarter across the tools they love. As an Atlassian Platinum Solution Partner and a Superhuman partner, we deliver seamless integrations, process improvements, and scalable collaboration environments. Our growing network of partnerships ensures clients stay connected, efficient, and ready for what's next. Our core values underscore our work, and our unique culture is at the heart of our motivation. E7 embraces a remote-friendly culture built on trust, balance, and collaboration. We bring together distributed talent with a strong local presence in Troy, Michigan - proving that innovation and connection can thrive anywhere. We strongly believe in the philosophy that "to conquer every mountain, we must go as a team." This commitment to teamwork has earned us recognition, including being awarded Crain's Coolest Places to Work in recent years. E7 is a privately-owned firm headquartered in Troy, Michigan and serves clients both domestically and globally. About the Role The Information Technology Specialist will be responsible for the administration, configuration, and support of the company's core business applications, including Microsoft 365 Business Premium, Slack, Zoom, HubSpot, and other SaaS platforms. This role will also take ownership of the company's network and cybersecurity operations, ensuring the reliability and security of the office network, employee devices, and remote access infrastructure. The Specialist will also ensure the stability, security, and performance of business-critical applications and systems. Key responsibilities include: Administer and manage Microsoft 365 Business Premium, including Exchange, SharePoint, Teams, and security/compliance features. Configure and support Slack, Zoom, HubSpot, and other SaaS applications. Evaluate and implement new tools and features to improve productivity and collaboration. Maintain and troubleshoot office network hardware (routers, switches, firewalls, Wi-Fi). Manage VPN access and network configurations for secure remote connectivity. Lead the development, implementation, and enforcement of cybersecurity policies. Monitor systems for vulnerabilities, manage endpoint protection, and respond to incidents. Conduct regular audits and ensure compliance with data protection regulations. Develop and maintain user guides, knowledge base articles, and quick reference materials. About You Bachelor's degree in information technology, Computer Science, or a related field is preferred. Certifications such as MS-102 (Microsoft 365 Administrator) or the equivalent are required. Proven experience administering Microsoft 365 and other SaaS platforms. Strong understanding of cybersecurity principles, tools, and best practices. Prior experience managing small office networks and remote access infrastructure. Experience supporting Windows/mac OS devices and common productivity tools. Familiarity with ITIL or other IT service management frameworks is preferred. Experience with automation and scripting for SaaS administration is preferred. Additional certifications in cybersecurity (e.g., CompTIA Security+, CISSP, Microsoft SC-900) are a plus.
    $65k-93k yearly est. 1d ago
  • Desktop Specialist

    Hcltech

    Technical support engineer job in Sterling Heights, MI

    Job Description:- Must possess a professional demeanor and strong customer service/consulting/training skills Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area Basic understanding of networks, Intel servers and telecoms Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint) Strong Microsoft operating system troubleshooting skills Strong mac OS operating system (Big Sur & above) troubleshooting skills Strong problem solving and critical thinking skills Strong written and verbal communication skills Must be self-motivated and the ability to work independently with minimal supervision Must have excellent time management skills Must be detail and process oriented Ability to walk long distances across large facilities Must be able to pass a background security check Valid driver's license and reliable transportation What will make a candidate stand out Experience with ticketing systems (Service Now, Smart IT, IT connect etc.) Experience working with executives Certifications: Hardware such as A+ or equivalent, Microsoft - MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP Experience performing remote control of PCs and video conferencing knowledge SCCM experience Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
    $90k-119k yearly est. 3d ago
  • Hardware Technician

    Luxoft

    Technical support engineer job in Dearborn, MI

    Project Description: We are looking for a skilled and detail-oriented Hardware Technician to join our engineering support team. This role is primarily responsible for the installation, configuration, and maintenance of hardware test benches used in product development and validation processes. Responsibilities: - Install, wire, and set up hardware test benches according to engineering requirements and safety standards - Perform regular maintenance, troubleshooting, and repairs on test bench components - Assist engineering teams with hardware integration, diagnostics, and test setups - Maintain inventory of tools, components, and test equipment - Document procedures, configurations, and maintenance logs accurately - Support calibration and functional verification of test systems - Ensure compliance with lab safety protocols and cleanliness standards Mandatory Skills Description: - Associate's degree or certification in Electronics, Electrical Engineering Technology, or a related field - 2+ years of experience in hardware setup or lab support environment - Hands-on experience with wiring, soldering, and using diagnostic tools (e.g., multimeters, oscilloscopes) - Familiarity with automotive or electronics test environments is a plus - Strong attention to detail and problem-solving skills - Ability to work independently and in cross-functional teams Nice-to-Have Skills Description: - Experience working in automotive R&D or validation labs - Knowledge of CAN tools, electronic control units (ECUs), and test automation systems Languages: English: C1 Advanced
    $35k-54k yearly est. 3d ago
  • IT Field Technician

    Strategic Staffing Solutions 4.8company rating

    Technical support engineer job in Rochester, MI

    Job title: IT Field Technician Duration: 12+ months Location: Rochester, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Rochester, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
    $41k-63k yearly est. 4d ago
  • Information Technology System Administrator

    Imageone 4.5company rating

    Technical support engineer job in Oak Park, MI

    IT Systems & Operations Administrator Imagine working in a place where your manager truly believes in your personal and professional development. It's not imaginary. It's image One. It's for real. We have an award-winning company culture like none you've ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment. We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions. We strive for life balance, not work-life balance. We genuinely want you to be happy. We love to surprise you. Every single one of our team members gets a “We Care Friday” - an unexpected phone call on Thursday to tell you, “Don't come in tomorrow. We've got you covered!” No secrets here! We practice open book management, so you will always understand our financials. You'll learn how to read an income statement and balance sheet like a pro and you'll be financially rewarded through our profit bonus program. We hire awesome people who strive to deliver extraordinary service. We're looking for an experienced Sales Development Representative to join our growing team. We'd love to talk to you! Who We Are ImageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States - helping them decrease and control costs, improve productivity and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. How awesome is that? What will your Responsibilities be? Maintain regular and routine attendance, either onsite or remotely as scheduled. Fulfill all duties outlined in the IT Systems & Operations Administrator Accountability Sheet. Provide first-level IT support for hardware, software, networking, mobile devices, and AV/IT systems at the Oak Park office. Manage IT onboarding and offboarding processes, including equipment requests, asset tracking, and lifecycle management. Administer core business systems including Microsoft 365, ERP, CRM (SalesChain), Laserfiche, workflow tools, and security platforms. Monitor backups, system performance, and security alerts, escalating issues to senior IT or the Managed Service Provider (MSP) as needed. Collaborate with the Managed Service Provider on infrastructure maintenance, incident response, and system upgrades. Coordinate vendor support for third-party applications (e.g., HubSpot, ECI, SalesChain, etc.). Lead and contribute to continuous improvement initiatives, such as automation, process optimization, and system enhancements. Provide emergency after-hours support when required. Deliver an eXtraordinary IT experience for internal and external stakeholders through responsiveness, professionalism, and proactive service. Prepare and deliver ad hoc and routine IT reports for leadership and operational review. What do you need to have? 3-5 years of IT support, systems administration, or related technical role Experience with IT service management, infrastructure monitoring, and ticketing systems Preferred: CompTIA A+, Network+, Security + Microsoft or Cisco Certification SQL Certification Hands on Knowledge of Microsoft 365, Active Directory, CRM/ERP Systems (EA, Sales Chain, or others), and collaboration platforms; IT Ticket Systems Management/Knowledge of Huntress MDR Software, VMware Power PDF and general management/oversight of 3rd party software Hands on knowledge of rack mounts, tower server, ups, access points, and cabling infrastructure Excellent communication skills, both written and verbal Perks of this position Amazing workplace culture Medical, Prescription Drug, Dental and Vision Benefits Health Savings Account benefits Flexible Spending Account benefits Company paid Life Insurance Matching 401K savings instrument Paid Time Off Program Additional Days Off - Community Service Day, Your Birthday and We Care Friday...one surprise Friday off
    $62k-86k yearly est. 3d ago
  • Hardware Specialist

    Global Connect Technologies 4.4company rating

    Technical support engineer job in Auburn Hills, MI

    Hardware Architecture Basic Qualifications Master of Science in Electrical, Electronic, Compute, Aerospace Engineering, or equivalent program · Minimum of 8 years of experience in an architectural hardware/system role ·Good knowledge of state-of-the-art hardware systems, software tools and algorithms for interfaces required for actuators, firmware development, in-vehicle bus architectures, in-vehicle CPU/GPU/NPU computing platforms, image and audio signal processors, connectivity · Advanced knowledge on ARM based architectures · Knowledge of ADAS, Infotainment Systems and Zonal Architectures, Software defined vehicles Preferred Qualifications · Experienced in industrial or automotive (preferred) area (TIER1, TIER2…) · Solid understanding with embedded electronics design constraints · Familiar with system/component design, advanced EE architecture topologies and safety · Knowledge of applicable safety standards including ISO 26262, and other regulations, industry benchmarks and customer requirements
    $51k-72k yearly est. 5d ago
  • Systems Engineer - Direct Hire

    Robert Half 4.5company rating

    Technical support engineer job in Bloomfield Hills, MI

    Our client, a growing Managed Service Provider, is seeking an experienced Systems Engineer to support client projects and deliver high-level technical solutions across small to mid-sized business environments. This role partners closely with the Director of Technical Operations and internal teams to design, implement, and support secure, scalable IT systems. What You'll Do Serve as a primary technical resource and trusted advisor for clients Deliver remote and on-site support across Windows environments Design, deploy, and support Windows Server, virtualization (Hypervisor/VMware ESX), and Active Directory Configure and support firewalls, VPNs, and security solutions (FortiGate, Cisco, SonicWALL, DUO preferred) Manage tickets, execute client projects, and own issues from identification through resolution Troubleshoot hardware, software, networking, and endpoint security issues Create clear documentation and maintain accurate time tracking What You Bring Strong customer service and communication skills Advanced troubleshooting and problem-solving abilities Deep experience with Windows 11, Windows Server, AD, DNS, DHCP, GPO, and Microsoft 365 Working knowledge of networking fundamentals and TCP/IP Experience supporting VPNs, antivirus, EDR/MDR, email systems, and data migrations Ability to work independently in a fast-paced MSP environment Preferred Experience 10+ years of systems/network administration Managed Service Provider (MSP) background Experience with tools such as Autotask, Datto RMM, and ITGlue Relevant certifications (A+, Network+, CompTIA, MCITP) a plus Why Join Competitive compensation and benefits (medical, dental, vision, 401k match) Paid time off and holidays Bonus and revenue-sharing opportunities Clear growth and advancement potential
    $88k-122k yearly est. 4d ago
  • Information Technology End User & Network Support Engineer

    Systems Technology Group, Inc. (STG 4.0company rating

    Technical support engineer job in Troy, MI

    Description: STG is a fast-growing Digital Transformation services company providing Fortune 500 companies with Digital Transformation, Mobility, Analytics and Cloud Integration services in both information technology and engineering product lines. STG has a 98% repeat business rate from existing clients and have achieved industry awards and recognition for our services. Crain's Detroit Business named STG to Michigan's Fastest Growing Companies list in both 2020 and 2019, Top IT Services Company's List. STG puts company CULTURE at the forefront of every business decision and employees are EMPOWERED and MEASURED for RESULTS. Both TEAMWORK and INDIVIDUAL Performance is recognized and rewarded. POSITION OVERVIEW: This position is 100% ONSITE in Troy, Michigan. Key Responsibilities IT End-User & System Support Serve as the primary escalation point for incidents across hardware, software, networking, and business applications, ensuring timely and effective resolution. Perform comprehensive system troubleshooting and diagnosis on corporate endpoints (Windows 10/11, Mac OS), addressing issues related to operating system stability, security, and performance. Provide configuration, installation, and maintenance for corporate peripherals and infrastructure, including wireless network, printers, scanners, VoIP phones, etc. Create and maintain high-quality technical documentation, standard operating procedures (SOPs), and user knowledge base articles. Assist in the maintenance and monitoring of core Azure resources, including basic management of Azure Virtual Machines (VMs), Azure networking components (VNets, NSGs), and cloud storage accounts. Microsoft 365 Support: Administer and troubleshoot the Office 365 environment, focusing on user management, licensing, and solving advanced issues within Exchange Online, Teams, and SharePoint Online. Key Technical Proficiencies Virtualization: Hands-on experience with administration and maintenance of virtual environments, including Hyper-V and/or VMware (creating/managing VMs, resource monitoring, basic troubleshooting). Storage & File Services: Administration of NAS (Network Attached Storage) devices and management of Distributed File System (DFS) for corporate file shares, including security and replication monitoring. Networking & Security: Basic-to-Medium level knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs) and security practices (firewall policies, VPNs, endpoint protection). Required Qualifications 4+ years of progressive experience in an IT Support or Systems Administration role. Strong proficiency in providing Tier 2/3 desktop support and hands-on system troubleshooting (hardware and software). Proven expertise in managing and supporting corporate printers and general office IT infrastructure. Demonstrable experience administering and supporting the Microsoft 365/Office 365 suite. Solid understanding of Active Directory and Group Policy Management. Familiarity with PowerShell or other scripting languages for IT automation. Exceptional communication and customer service skills, with a proven ability to interact professionally with all levels of staff. Resume Submittal Instructions: Interested/qualified candidates should email their word formatted resumes to Ms. Sharmli Somaskandan at ***************************** and/or contact at ************. In the subject line of the email please include: First and Last Name (Sales Account Executive - Detroit, Michigan Applicant) Corporate Information: To learn more, visit *************
    $66k-85k yearly est. 4d ago
  • Technical Analyst / Developer - Python and MOSEL

    Vrtek Consulting Inc.

    Technical support engineer job in Detroit, MI

    Title: Business System Technical Analyst / Developer- Python and MOSEL Duration: 9-12 Months Required Skills: Python, the role on optimization team - FICO- priority MOSEL - if they have it that will be awesome Technical analyst, hands on writing code, MOSEL & Python Mosel- is mathematical - can be learned from Java Important they know lending, auto, credit card, aspect to lending Similar or on the auto side - Bachelor's degree preferred 3 + years experience in financial services or related industry project management/business analyst certification (or equivalent work experience) HIGHLY PREFERED Business and or IT experience Preferred Work with Stakeholders, Value Streams & Global Partners Excellent written and verbal communications skills Experience in facilitation project teams Experience in reading or querying SQL ,Oracle, SMSS REQUIRED Deliver results in high complex matrix Skilled with microsoft office applications
    $63k-77k yearly est. 4d ago
  • Network Engineer

    Akkodis

    Technical support engineer job in Dearborn, MI

    Akkodis is seeking a Network Engineer for a Contract job with a client in Dearborn, MI. "The ideal candidate should have experience with Lead design and implementation planning for Data Center LAN." Rate Range: $65/hour to $68/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Network Engineer Job responsibilities include: Lead design and implementation planning for Data Center LAN projects, ensuring compliance with standards and coordinating with server, storage, and facilities teams. Create logical/physical network designs, manage hardware procurement, and oversee change control, DNS updates, and documentation. Coordinate network refresh projects, software/firmware updates, and testing of new designs, hardware, and code with Network Engineering. Leverage deep expertise in Cisco IOS/NXOS/ACI, L2/L3 switching, and strong project management skills to deliver high-quality, reliable network solutions. Desired Qualifications: Bachelor's Degree in Computer Science or a related field. 5+ years of combined experience a Network Engineer. Project Management experience. Cisco Certifications (CCNA, CCNP) . Project management certifications (e.g. RCDD, PMI) If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ************ or ******************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance
    $65 hourly 1d ago
  • Network Engineer

    The McAlear Group

    Technical support engineer job in Maumee, OH

    This position will work with team members to identify the needs of the business and partner with IT leadership to develop solutions to address those needs. In addition, this role will help plan and manage network related projects and will serve as a liaison between the business and technical aspects of assigned projects. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Duties may include the proposal, design, configuration, implementation, and maintenance of all aspects of The McAlear Group's computer networks. Including but not limited to routers, switches, access points, wireless, VPNs, firewalls, and telecommunications devices. Monitoring of systems to assess or improve performance, reliability, and security. Troubleshoot, resolve, and communicate issues in a timely and effective manner. Display and maintain current knowledge and insight of networking and security best practices. Create and update documentation critical to the operation of the network. Effectively collaborate with team members and outside technology vendors. Participate and assist in the development of disaster recovery procedures. Responsible for updating and patching of network hardware and/or related software to mitigate security vulnerabilities and maintain stable operations of equipment. Follow IT polices of incident management, change management, backup, upgrade, and maintenance. Implement standards and operating procedures to ensure the integrity, consistency, security, quality, and performance of the network technology. Provide configuration and support to virtual networking for VMware, vSphere, and MS Azure. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Performs other related duties as assigned. Ensure work area is clean and organized. Attending team building events. PHYSICAL DEMANDS & WORK ENVIRONMENT: Prolonged periods sitting at a desk and working on a computer. Must be able to lift fifteen pounds at times. COMPENTENCY, KNOWLEDGE, SKILLS & ABILITIES: Strong knowledge of Cisco, Meraki, and Aruba networking products and operating systems. Ability to analyze, evaluate, identify, and rectify network issues. In-depth understanding and practical knowledge of the OSI networking model required. Excellent time management skills. Ability to manage multiple projects simultaneously. Experience and knowledge of on-premises network integration with cloud networks such as Microsoft Azure is strongly preferred. Experience in a manufacturing environment with industrial specific network devices such as PLCs and production machinery will be considered a strong plus. Ability to communicate technical information effectively to both technical and non-technical coworkers and management. Ability to work independently and exceptionally with minimal direction and supervision. EDUCATION & EXPERIENCE: REQUIRED: Associate degree or greater in a technology related field of study. Industry certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), and CompTIA Security + An equivalent combination of degree, certification, and/or relevant work experience will be considered. Three to five years of professional experience. PREFERRED: BSc degree in Computer Science or relevant field The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
    $66k-86k yearly est. 1d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Southfield, MI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $57k-79k yearly est. 3d ago
  • Automotive Systems Feature Engineer

    Global Connect Technologies 4.4company rating

    Technical support engineer job in Dearborn, MI

    We are seeking a highly skilled Automotive Systems Feature Engineer to lead and deliver Feature Assurance Engineering (FAE) activities across multiple vehicle domains. This role requires deep understanding of automotive feature development, validation, system integration, and issue resolution throughout the product lifecycle. The ideal candidate will work closely with Feature System Engineers (FSEs), testing teams, and cross-functional program stakeholders to ensure robust feature performance, regulatory compliance, and readiness for production. Key Responsibilities Feature Assurance & Systems Engineering Follow and deliver all Feature Assurance Engineering (FAE) deliverables. Work with the Feature System Engineer (FSE) to align and sign off on level of changes for assigned features. Lead the milestone feature signoff process in partnership with the FSE counterpart. Support creation, review, and signoff of Vehicle Specific Configuration Specifications (VSCS) by program milestones. Lead development and approval of Deliverable Recovery Plans (DRPs) for non-conformance items. Feature Validation & Test Planning Develop comprehensive feature validation plans, including: Functional & performance testing Functional Safety V&V Cybersecurity validation Regulatory compliance Select appropriate test cases, testing environments (Breadboard, HiL, vehicle), and required testing resources. Define software and hardware pedigree necessary to complete validation. Provide tester teams with all required artifacts (test cases, pedigrees, documentation). Coordinate execution of feature validation activities and provide support throughout testing. Assess test results for compliance with requirements and signoff criteria. Identify defects, determine P-ratings and Criticality Prioritization Numbers, and document issues in Jira. Lead triaging, troubleshooting, and resolution of issues throughout development. Feature Quality & Launch Support Support New Model Launch activities and adhere to launch timing guidelines. Lead resolution of Voice of the Customer (VOC) and AIM feature quality issues. Manage quality issues for both development and production phases. Develop negative test cases, stress tests, and Feature Assurance Test Procedures to evaluate edge cases and multi-interface conflicts. Correlate test results with customer expectations and ensure readiness for vehicle milestones. Jira Management & Documentation Create, manage, and maintain Jira tickets throughout feature lifecycle. Maintain a real-time, accurate open issues list with proper categorization, attachments, and descriptions. Upload all supporting engineering artifacts (CAN logs, Bus Queries, diagnostic traces, videos) for full traceability. Build and maintain Jira dashboards for reporting. Provide weekly/bi-weekly issue tracking reports and status updates. Prepare and deliver technical presentations and written reports for cross-functional teams and leadership. Vehicle Architecture Domains (Experience in at least one required) Battery Management & Charging Climate Control / HVAC Instrument Cluster / Infotainment Powertrain & Driveline Connected Vehicle Digital Keys Enclosure Systems Seat Controls & Passive Restraints Required Qualifications Bachelor's degree in Engineering (Electrical, Mechanical, Automotive, Systems, or related fields). Experience working with complex automotive systems. Strong troubleshooting, debugging, and analytical skills. Ability to lead validation projects across multiple test environments. Hands-on experience with vehicle logs, diagnostics, and test tools. Strong documentation, communication, and presentation skills. Experience working in cross-functional, fast-paced automotive development environments.
    $76k-107k yearly est. 1d ago
  • AI Systems Engineer

    Zobility

    Technical support engineer job in Superior, MI

    We are looking for an experienced AI Infrastructure & MLOps Engineer to design, deploy, and maintain our on-premises AI platform built for hosting and scaling large language models (LLMs). In this role, you will work closely with cross-functional teams to build secure, production-ready AI systems, integrate enterprise data, and help deliver advanced automation capabilities across the organization. Key Responsibilities Deploy and secure on-premises AI infrastructure for hosting and serving LLMs Install, configure, and maintain GPU-enabled servers and AI model-serving frameworks Develop and maintain scalable internal APIs that provide access to AI capabilities Build and support AI/ML data pipelines and automation scripts using Python Collaborate on designing and implementing a Retrieval-Augmented Generation (RAG) pipeline and AI agents to automate business workflows Ensure system reliability, performance, monitoring, and continuous improvements Requirements Bachelor's degree in Computer Science, Electrical/Computer Engineering, or related field 4+ years of Systems Engineering, DevOps, or MLOps experience Strong expertise in Linux server administration Hands-on experience with GPU-accelerated compute environments Proficiency in Python for automation, orchestration, and ML workflows Experience deploying LLMs or generative AI models in production Working knowledge of vector databases, embeddings, and RAG architectures
    $69k-93k yearly est. 4d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Ann Arbor, MI?

The average technical support engineer in Ann Arbor, MI earns between $52,000 and $103,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Ann Arbor, MI

$73,000
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