Technical support engineer jobs in Hanover Park, IL

🏫Attention education consulting applicants. I am looking to fill 2 Information Technology Support Specialist contracts in a school district🎓 Job Title: IT Consultant / Information Technology Support Specialist (Contract) Duration: 3-12 Month Contracts (Extensions Common) Type: W2 Contract or Corp-to-Corp Industry: Higher Education / School Systems Why This Role? Universities and large school systems are investing heavily in IT modernization, cybersecurity, and system upgrades-and they need experienced IT professionals now , not after a 6-month hiring cycle. This is a consulting-style contract role where you'll support education clients on high-impact initiatives while enjoying: Consistent contract work Stable, long-term projects Predictable schedules (little to no on-call) Meaningful work supporting students, faculty, and staff What You'll Do Depending on the engagement, you may work on one or more of the following: Provide Tier 1-2 helpdesk and desktop support for faculty, staff, and students Troubleshoot Windows, mac OS, Microsoft 365, and common academic applications Support identity and access management (Active Directory, Azure AD) Assist with system upgrades, migrations, and rollouts (ERP, LMS, CRM) Document issues and resolutions in a ticketing system Collaborate with project managers and senior engineers on modernization initiatives Deliver white-glove support in a professional, customer-facing environment

The End User Computing Specialist will be responsible for the delivery of internal and external customer facing technology services. This position will participate in a team charged with delivering high-quality, cost-effective services including client computing hardware and software support as we evolve into the modern workplace. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person or remotely) in a timely and accurate fashion and provide end-user assistance where required. Essential Job Functions Delivery of End User Computing (EUC) technologies Provide level 2 support and act as escalation point for service desk and other IT teams Perform systems analysis and consult with users to determine hardware, software or system specifications Perform analysis, diagnosis, and resolution of complex problems recommending and implementing corrective solutions The design, development, documentation, analysis, creation, testing or modification of computer systems or programs based on and related to user or system design specifications Automate and streamline current processes Document repetitive and predictable activities in order to shift workloads to first level teams Install, configure, test, maintain, monitor, and troubleshoot end-user workstations, laptops, printers and related hardware and software to deliver required service levels Assist with setting up for town halls and resolving any issues associated with A/V Work with vendors to resolve issues and provide technology solutions to users Hardware lifecycle management Provide timely verbal and written communications as required with users, vendors, and staff Help train and assist employees, establish/build and grow self-service solutions Ensure standards are met and maintained through the implementation of automated and/or manual tools and related reporting Other duties as directed by management Duties, responsibilities, and activities may be assigned or changed from time to time. Minimum Qualifications A Bachelor's Degree in Computer Science, Management Information Systems, or Information Studies and industry certifications or equivalent work experience, preferably in a large corporate environment Experience deploying and supporting Windows workstation environments including Active Directory Experience installing, troubleshooting and administration of Microsoft 365 and other common business applications Experience with configuring and troubleshooting desktop and laptop hardware Experience with end user workstation management platforms such as Microsoft Endpoint Configuration Manager and Intune Previous experience supporting end users in a Citrix Workspace environment a plus Experience with configuration and administration of Mac and other Apple products a plus Working knowledge of network protocols such as: TCP/IP, DNS, DHCP, WINS, and SMTP Ability to develop technical documentation for training and end user procedures presenting ideas in user-friendly language Strong customer service orientation with the ability to maintain a customer service focus while juggling multiple tasks and priorities Ability to adapt and work with people from multiple sites and countries Ability to constantly adapt to a fast paced, ever changing technology landscape filled with smart phones, virtual desktops, and a wide array of desktop computing hardware/software Ability to deliver under pressure and cope with a demanding workload often operating to tight deadlines Excellent oral and written communications skills are necessary, as well as the ability to interact in a team-oriented, collaborative environment Detail oriented, outgoing, and comfortable working with all levels of corporate personnel and possessing the ability to learn quickly and manage multiple priorities Excellent problem solving and troubleshooting skills Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment. Working Conditions Sitting for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other computer components Lifting and transporting of moderately heavy objects, such as computers and peripherals In addition to regularly scheduled hours and responsibilities, IT staff and management are frequently required to assist on special projects and emergencies. This includes, but is not limited to, regularly scheduled evening or early morning maintenance and emergency response at any time (24x7x365). These additional responsibilities are an essential function of the job and are required to ensure continuous operations and minimize disruption to end-users. ** This is a full-time, W2 position with Hub Group - We are NOT able to provide sponsorship at this time ** Salary: up to $56,700 This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand Benefits We offer a comprehensive benefits plan including: Medical Dental Vision Flexible Spending Account (FSA) Employee Assistance Program (EAP) Life & AD&D Insurance Disability Paid Time Off Paid Holidays BEWARE OF FRAUD! Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind Hub Group will never solicit money or credit card information in connection with a Hub Group job application. Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail. Hub Group job postings are posted on our career site: ******************************** About Us Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $4 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit ****************

Job Title: Senior DevOps - Tier 2 Support A leading financial services organization is seeking a highly skilled Senior DevOps professional to join their Incident Management Support Team. This role focuses on hybrid-cloud operations, container orchestration, and enterprise-level technical support, with a strong emphasis on integrating DevOps processes into IT service management platforms. Key Responsibilities: Cloud Engineering: Manage and support applications and services in a hybrid-cloud environment (AWS preferred), ensuring performance, security, and cost-efficiency. Container Orchestration: Administer Kubernetes clusters for deployment, scaling, and management of containerized applications. ServiceNow Integration: Configure and integrate DevOps tools with ServiceNow to streamline incident management and IT service workflows. Technical Support: Provide Level 2 support for complex software engineering, cloud infrastructure, and application performance issues. Collaboration: Work closely with software development, deployment, and SRE teams to align operational practices. Monitoring & Optimization: Implement monitoring and logging solutions to maintain system health and proactively resolve issues. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 2+ years of experience in DevOps, Software Engineering, or a similar technical role. Demonstrated expertise in at least one major cloud platform (AWS, Azure, or GCP). Hands-on experience with Kubernetes and containerized applications. Proficiency with ServiceNow, including ITSM, ITOM, and other relevant modules. Experience providing Level 2 technical support in fast-paced enterprise environments. Strong analytical, problem-solving, and communication skills. Benefits: Hybrid work environment with flexible remote options Tuition reimbursement and student loan repayment assistance Technology stipend Generous PTO and parental leave 401k with employer match Comprehensive health benefits (medical, dental, vision) About the Organization: This organization is a globally recognized financial market utility, providing clearing and settlement services for derivatives and securities. They are committed to operational excellence, stability, and innovation while fostering a collaborative and supportive workplace.

BIRDS ON A CABLE needs a new Starling … but what is a BIRD ON A CABLE ? Birds on a Cable is a small and personal IT consulting company in Chicago that breaks the mold of your typical “IT Guy.” Flat out, we don't want to be that guy, and we don't want to hire that guy. We want to make complex and difficult computer topics easy to understand for our clients. In doing so, we also want to develop actual relationships with our clients. We want our clients to enjoy calling us instead of dreading it. Our goal is to fix problems as efficiently as possible, with creative thinking to find the best solution for the situation. We work with the lights (and music) on. We work hard. Since we support everything from small startup shops to restaurants and law firms, we have an array of tricks in our tool belt and are always looking for more. so what's THE JOB ? We need a Technical Support Specialist in a full-time position. This includes the installation, repair, and tweaking of hardware and software for end users; as well as the coordination and planning for major projects and upgrades. We are growing, and our clients are growing; there is limitless administration with M365, SharePoint Exchange, and even on-prem systems. There is so much opportunity for growth. what are we looking for in an APPLICANT ? Our new Bird will have a solid understanding of Windows-based environments and platforms, as well as OSX generalities. We need someone with strong hardware troubleshooting skills. Someone able to pinpoint software errors and resolve them permanently. A good teacher, reminding users how to print to PDF or access OneDrive from mobile phones. Someone available for a full-time position with a work-hard, play-hard personality. Math is hard, but this JOB will be about: 31%: Face-to-face technical support to client end-users. New user onboarding and hand-holding. Responding to client (and fellow-Bird) requests from all angles, including: email, ticketing systems, chat. You will be on your toes. 37% Remote installs, configurations, and troubleshooting of software/hardware/network appliances in mixed environments. 25%: Communication of client needs, project opportunities, solution gathering. 7%: Meetings, happy hours, gatherings. YOU would fit in at BIRDS ON A CABLE if … You are a positive personality that can handle client interaction with care; you have a personal commitment to completely satisfying a customer. You can work and think in a fast-paced environment. Some days move fast, and we shift from one support issue to the next without much of a breath. § You are self-motivated and independent. Some days move slow, and we have a list of projects that need start-to-finish tending. § You are technically savvy. You can identify or research a problem, and follow-through to resolution. § You are detail-oriented and possess strong communication skills. § You can roll with the punches of a young IT company, make a positive impact and help us grow. § You have ideas. § You have a sense of humor. what do you NEED to apply? 2+ years professional experience providing software and hardware technical support services to end-users. 2+ years of experience supporting a Microsoft Windows environment. Knowledge of basic networking concepts. Ability to lift and transport equipment heavier than 50lbs. so what are the PERKS? We have medical, dental and vision plans available after a month on the job; a retirement plan after your first Birdversary (that's one year, happy hour included). We compensate with a traditional salary as well as bonus structure. We give a kickback for personal phone/tech use. We believe in summer Fridays. Casual dress, some free food, a good number of happy hours and outings. Personal transportation is a big plus, but not a must. INTERESTED? Wonderful! We look forward to your application. Be sure it includes: a COVER LETTER that illustrates why you're right for this position. We'd love to hear about the customer/client service moment you're most proud of in your career. Please note that communication is key, and this letter will demonstrate that you articulate your thoughts clearly. and a SUCCINCT RESUME, complete with references. Anything that exceeds 2pgs will be discarded. FINAL NOTES: Candidates undergo a full background screening and credit check. All applications remain confidential.

Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager. Responsibilities Provide Level 1 support for store and office users via phone, ticketing system, email, or in person. Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking. Resolve routine software, hardware, and connectivity issues or escalate when necessary. Assist with installing, configuring, and updating hardware and software across store locations. Help maintain back-office systems, time clocks, scanners, and communications tools. Support the rollout of new equipment, system upgrades, and store technology initiatives. Ensure devices and systems are maintained according to company standards. Collaborate with the IT team to improve processes and reduce recurring issues. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred. 2+ years of technical support experience required. Retail or grocery industry experience is highly preferred, especially with POS or store operations systems. Basic understanding of computer hardware, networking fundamentals, and mobile devices. Strong troubleshooting, communication, and customer service skills. Ability to prioritize tasks and work independently in a fast-paced environment. Willingness to learn new systems and technologies. Ability to travel to store locations as needed. Job Type: Full-time Work Location: In person Benefits: 401(k) 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off

The IT Technical Support Specialist - Sr. position will be responsible for ensuring proper IT technical support, allowing end users to accomplish their business tasks. Supports local and remote PC and mobile hardware and software, via direct or remote contact with the hardware and/or the end user, as well as performing network system administration. This position serves as the second-level escalation support to a third-party outsourced first-level helpdesk. Plans, implements, monitors and supports corporate hardware and software infrastructure. Deploys, administers, and supports corporate and remote office servers/desktops. Performs advanced system and user administration for the entire organization and design. Installs software and peripheral equipment onto corporate workstations. Manages and installs appropriate operating system and software upgrades, patches, printers, drivers, etc. Provides third-level support for issues which are escalated by the second-level service delivery team and first-level helpdesk. Resolves complex end-user requests for installs, problem diagnoses, and equipment repairs. Performs hands-on fixes, including software/ hardware install and upgrades.

Our client is a globally recognized established luxury fashion house specializing in high-end women's apparel. They are looking for an IT Analyst to provide technical support for their IT infrastructure. You will analyze system performance, troubleshoot issues, and implement solutions to optimize operations. Key Responsibilities Support day-to-day IT operations: network maintenance, system setup, software troubleshooting, and user support. Collaborate on improving system reliability, connectivity, and performance across departments. Develop and maintain scripts or automation tools to streamline workflows and data processes. Assist with data reporting and visualization where you would be connecting Excel reports and datasets into Power BI dashboards. Monitor system performance and proactively identify opportunities for optimization. Ensure adherence to IT and security policies while assisting in documentation and process updates. Partner with cross-functional teams to connect inventory workflows with the retail ERP system, ensuring accurate data flow for orders, receipts, adjustments, and reporting. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Solid understanding of IT systems, networks, and software applications. Exposure with Excel (advanced formulas, macros, VBA, or scripting) and experience connecting or transforming data for Power BI or other reporting tools. Proficient in SQL Strong problem-solving and analytical mindset with attention to detail. Excellent communication and collaboration skills, comfortable supporting teams and helping non-technical users.

An international chemical manufacturing and solutions company in the Itasca, IL area is looking for an IT Infrastructure and Network Administrator who responsible for designing and implementing the company's IT infrastructure systems as well as network management. IT Infrastructure and Network Administrator Responsibilities: - Design, implement and maintain core IT infrastructure systems - Write scripts to automate processes - Monitor overall IT systems to ensure high performance and stability - Maintain and improve backup systems - Maintain and monitor network security and seek for an improvements -Responsible for assisting help desk responsibilities as well as perform system updates, - Ensure systems meet security requirements - Design and develop communication systems - Provide technical support for hardware and software issues IT Infrastructure and Network Administrator Requirements: - Bachelor's degree in Information Technology, Computer Science or Business - At least 3 years of experience with IT infrastructure - At least 3 years of experience with M365, Entra ID - At least 3 years of experience with network work support - Experience with tier 1,2 helpdesk - Experience with Jira ticket is a plus - Ability to travel up to 10 percent to MI and CA - Strong communication and organizational skills - This position includes manufacturing and office work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision. Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success. We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. We prioritize direct applicants; third-party resumes may not be reviewed.

Objectives Provide technical support for computer systems and users. 4.0 Tasks and Delivery Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources. Responsible for providing technical support for usage of mac OS and Windows OS computers. Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro. Responsible for providing access to projects, groups, mailing lists, and Slack. Responsible for debugging issues with multi-factor authentication setup. Responsible for Improving existing helpdesk service processes where applicable. * Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups. Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services. Responsible for onboarding new users at the facility/directorate. Responsible for assisting with user communication as appropriate. Responsible for updating and tracking customer-reported issues from submission to resolution. Responsible for the fulfillment of IT service catalog requests from customers 5.0 Required Knowledge, Skills, and Abilities 2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support Bachelor's degree in Computer Science, Information Technology, or related field Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders Strong verbal and written communication skills Strong testing and troubleshooting skills to identify process bottlenecks Self-starter and a team player Hands-on knowledge using ticketing software (eg. ServiceNow) Some experience working in UNIX/Linux environments Some working knowledge of shell scripting or other coding experience

Title: Desktop Support Technician / Customer Experience (CX) Associate Engagement: Jan 12, 2026 - Jul 10, 2026 Type: W2 or C2C Rate: $45-$52 We are seeking a Desktop Support Technician / CX Associate to provide high-touch, on-site IT support in a fast-paced professional services environment. This is an internal enablement role supporting fully billable employees who require near-100% laptop uptime. The CX Associate is the first on-site responder and plays a key role in delivering a positive, professional end-user experience. Responsibilities Walk-up and desk-side IT support Troubleshoot Windows 10, Office 365, and SharePoint issues Laptop hardware repair, imaging, and software installs End-to-end ticket ownership using ServiceNow or Remedy Support printers, copiers, conference rooms, and video conferencing Asset tracking and inventory management Participate in major incident calls and escalation processes Support internal meetings, events, and conferences Routine maintenance of IT spaces, equipment, and on-site inventory Clear communication, proactive updates, and ownership through resolution Required Qualifications 1-3 years of desktop or end-user support experience Strong Windows and Microsoft Office skills Ticketing system experience (ServiceNow or Remedy preferred) Hands-on laptop hardware troubleshooting Comfortable supporting executives and billable professionals Strong communication, organizational, and customer-service skills Nice to Have Large corporate or professional services environment experience MSP background iOS and Android support exposure Not a Fit If You Are Seeking remote or hybrid work Coming strictly from call-center or phone-only support Uncomfortable with face-to-face user interaction

Systems Engineer - (Mid-Level - 3 to 5 Years' Experience) Company: ShadowTech Labs About ShadowTech Labs ShadowTech Labs is a leading security technology firm specializing in secure computing platforms and advanced surveillance systems for critical infrastructure. We partner with industry leaders to deliver air-gapped, high-availability solutions that are compliant with stringent regulatory requirements. Position Overview We are seeking a talented Systems Engineer with 3-5 years of hands-on experience in designing, deploying, and maintaining mission-critical IT infrastructure. The ideal candidate will join our systems engineering team in Willowbrook, Illinois, reporting directly to our Systems Engineering & Information Technology Manager. Due to the sensitive nature of our work, U.S. Citizenship and the ability to pass a rigorous background investigation, drug screening, and working on location are required. Key Responsibilities • Design, implement, and support VMware-virtualized and bare-metal Windows and Linux server environments, ensuring high availability and security. • Maintain and expand corporate IT environment, including Active Directory, Entra, Azure, Intune, SentinelOne, and other enterprise-level solutions. • Configure and maintain network infrastructure such as routers, switches, and firewalls from Ubiquiti, Cisco, Fortigate, and Netgear. • Develop and maintain automation scripts and tools (Bash, PowerShell, Ansible, etc.) for system provisioning and configuration management. • Collaborate with cross-functional teams to integrate virtualization (vSphere, Hyper-V), containerization (Docker), and cloud-based resources when applicable. • Assist in cybersecurity assessments, vulnerability scanning, and remediation; documenting findings in line with NRC RG 5.71, NEI 08-09, and industry best practices. • Create and maintain technical documentation, runbooks, and standard operating procedures. • Configuration of Active Directory, including group policy, and integrating Azure SAML authentication with other vendors. • Configuration and troubleshooting a diverse spectrum of IoT devices such as cameras, motion sensors, and industrial automation appliances. • Supporting day-to-day IT operations. • Troubleshoot and resolve system, network, and application issues promptly. Required Qualifications • Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered. • 3-5 years of professional experience in systems engineering, with demonstrated Windows and Linux server administration expertise. • 3-5 years of professional experience in virtualization and/or containerization, VMware VCP certifications are a plus. • Proficient with networking, switching, and routing. • Proficient in Microsoft Entra (Azure AD), Microsoft 365, and Active Directory. • Excellent problem-solving abilities and attention to detail. • Superior communication skills, both written and verbal. Desired Skills • Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls). • Experience with Netbox and Snipe-IT. • Experience with SMB-level storage infrastructure; SAN or NAS. • Ability to travel 20%. • Ability to lift 30 pounds. Desired Skills Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls). Experience with SMB-level storage infrastructure; SAN or NAS. Security & Employment Requirements • U.S. Citizenship and a compliant real ID are mandatory. Non-US Citizens cannot be considered. • Willingness to undergo and pass a comprehensive background investigation and drug screening in accordance with 10 CFR 73.56. • Ability to work on-site in Willowbrook, IL; no remote work options for this role. What We Offer Competitive salary ($80,000 - $125,000) based on experience, with bonus eligibility. Benefits package including health, dental, and vision. 401(k) retirement plan. Paid time off and holidays. Opportunities for professional development, certifications, and career growth. A collaborative, mission-driven work environment focused on cutting-edge national security. Hiring Process 1. Virtual Interview 2. On-site Interview & Facility Tour 3. Offer & Acceptance 4. Background Check & Onboarding ShadowTech Labs is an equal opportunity employer committed to diversity in the workplace.

About the job Operations Technician 1 **Shift - 12am - 10am Sun - Wed*** Csquare is a global data center leader in retail colocation and interconnection services. The company operates a footprint of 61 data centers in 29 markets around the world, providing services to more than 2,300 leading enterprises, service providers, and U.S. federal government agencies. Centersquare brings proven operational excellence, global scale, flexibility, and customer-focused innovation together to provide a comprehensive portfolio of data center and interconnection solutions. The Operations Technician 1 (O) is an entry-level position responsible for providing exceptional 24x7 data center support for internal and external customers. Primary responsibilities include installations, troubleshooting, monitoring, and documentation. Primary Responsibilities · Work directly with colocation customers to isolate and troubleshoot issues as necessary. · Responsible for the installation and troubleshooting of all copper and fiber cross connects and run bundles of cables throughout a data center. · Layer 1 cable testing, including light testing, continuity - Transmit/Receive, DB Loss Level, head-to-head testing. Terminate and test cabling using various connectors (LC/SC, RJ45). · Thoroughly document all work within a ticket system in support of customer requests and execution of installation tasks. · Manage and prepare incoming and outgoing customer tape backups/rotations and offsite transfers. · Assume monitoring role for all critical systems utilizing Building Monitoring System. Provide visibility and support to the Facilities Team. · Follow all global policies and procedures. Effectively escalate events in a timely manner to the appropriate team. · Perform and execute installation/de-installation projects that would include the racking and stacking, dressing cabling and labeling. · Work efforts which require work with ladders and various hand tools. · Employee's assigned work shift can vary based on site coverage requirements. Shifts include nights, weekends, and holidays. On-call and overtime will be necessary depending on workload requirements. · Lifting of hardware equipment required up to and in excess of 50 pounds. Standing, bending and kneeling as required to perform this task. Server lifts can be utilized where applicable. · Perform additional/other duties as assigned such as (but not limited to): Physical Security (monitoring and controlling access to the data center), cleanliness and appearance of raised floor (including physical clean-up) and shipping/receiving duties. Experience & Qualifications · High School Diploma or equivalent required, operational and technical experience in an IT environment preferred. · IT certification is desired. · Experience with the installation, testing and terminating of copper, fiber (multi & single mode) and coaxial cable is desired. · Windows operating system navigation, general commands and system programs/processes knowledge and experience. · Security clearance via Government or other agency background check may be required for customer support. · Excellent communication and organizational skills are required. · Strong team player. Employer will not sponsor visas for this role Csquare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Links Technology is seeking a driven and skilled Network Systems Engineer to join our client's team in Chicago, IL. Our client is the industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. They leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide their clients with a competitive edge in an increasingly interconnected world. Responsibilities of the Network Systems Engineer: The Pre-Sales Systems Engineer has the key responsibility of acting as a trusted advisor for our clients customers and partners to gather requirements and identify opportunities with existing and new customers. Own the pre and post-sales technical relationship with the assigned territory and customer base. Build and maintain a deep, sound knowledge of all our client's technologies, in order to support and help in the enablement of strategic customers. Facilitate technical training on our client's products, differentiators, solutions, and demos. Engage with key partners to develop proficiencies in delivering services around Our client's solution set. Participate in the execution of Proof of Concepts (POCs) and on-site customer testing. Execute technical Quarterly Business Reviews with customer base. Support onsite requirements at the customer site. Respond to inbound questions from the customers including research and lab testing of solutions. Present technical content to worldwide organizations both virtually and in-person. Create technical marketing materials for the global Arista organization. Travel expectations is approximately 10%. Qualifications of the Network Systems Engineer: Minimum of 5 years of networking design and implementation experience with a focus on Data Center, Campus, WI-FI and Security solutions working with Financial Services customers. Strong presentation and selling skills including communication of complex technical material. Solid understanding and knowledge of how to build successful relationships between an equipment manufacturer and a customer base of executives, architects, engineers and operations teams. Good interpersonal skills, customer relations skills, and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines. Experience creating technical material (slides, white papers, battle cards, solution guides, etc). Solid knowledge of competitive products, solutions, and services. Experience with Network Overlay and Virtualization is highly desired. Previous experience building network automation using Python and Ansible desired. Network Industry Certification including Arista Cloud Engineer (ACE) level 3-5 desired. Benefits of the Network Systems Engineer: 10 Days PTO Health, Dental, and Vision Insurance Matching 401k Direct hire opportunity! Hybrid role in Chicago, IL Salary Range: $112k - $160k

A fast-growing MSP in the northwest suburbs is looking for a Senior Systems Engineer to join their team. This group blends the flexibility of a local MSP with the backing of a nationwide network, supporting a wide range of clients and delivering modern, high-quality IT solutions. If you love solving complex issues, working directly with clients, and being part of a collaborative, people-first culture, this is a great fit. Work Schedule: • First 90 days: 5 days onsite (Palatine) • After onboarding: Hybrid (2-3 WFH) Responsibilities Act as a senior escalation point Provide remote + onsite support across servers, networks, desktops, and cloud Administer Azure, Microsoft 365, AD, DNS, DHCP Support onboarding, provisioning, and device configuration Diagnose network/server/desktop issues across varied client environments Use Kaseya RMM + Autotask PSA for ticketing, monitoring, documentation Install/configure hardware & software; perform hands-on support when needed Recommend improvements to client environments and internal processes Requirements 3-5+ years MSP experience (REQUIRED) Strong communication and customer-facing skills Expertise in Azure, Microsoft 365, Windows Server, Active Directory Solid networking fundamentals (DNS, DHCP, VLANs, firewalls) Experience with RMM/PSA tools preferred Windows/mac OS support experience Valid driver's license + reliable transportation Benefits $70,000- $90,000 base + $500 monthly bonus Health, dental, vision Mileage reimbursement Hybrid work schedule Supportive culture with real growth opportunities Ongoing training & development

We're looking for a technical Trade Support Engineer to provide front-office support for a high-pressure trading environment. This role bridges the gap between traders and engineers, ensuring smooth operation of proprietary trading systems, market data feeds, and connectivity tools. What You'll Do Provide production support, troubleshoot trading systems, market data feeds, and connectivity issues. Communicate directly with traders, engineers, and external partners (exchanges, clearing firms) to resolve technical problems. Develop and maintain automation scripts using Python and Bash. Query and analyze data using SQL for troubleshooting and reporting. Collaborate across teams (traders, DBAs, developers, QA, infrastructure) to maintain system health in a 24x7 environment. Create and update documentation for processes, troubleshooting, and system architecture. Required Skills 3+ years in financial services or trading support roles (preferred) Bachelor's degree in STEM or related field. Strong Python and Bash scripting experience. SQL proficiency for querying, reporting, and troubleshooting. Comfortable using Linux/Unix command line environments. Familiarity with version control systems (Git/GitHub). Experience supporting proprietary trading systems or similar high-pressure technical environments (preferred) Strong communication skills and a service-oriented mindset.

Chicago-based financial technology firm, is seeking a Systems Engineer to maintain and enhance the environment for a variety of innovative trading, market risk, and broker systems used by clients worldwide. The candidate is expected to be a highly motivated individual who will be responsible for collaborating with a top-notch team of technologists in growing a world-class organization. The position reports to the VP of Hardware and Infrastructure. Primary Responsibilities: Manage, support, and troubleshoot data storage, servers, and other virtual computing platforms including Microsoft Cluster Manager, Microsoft Hyper-V, Red Hat OpenShift. Install hypervisors and operating systems in support of infrastructure to include patching, updating releases, firmware, and BIOS updates. Serve as a subject matter expert for virtualization, automation, and orchestration platforms. Manage server stability, security, performance, and capacity. Adapt, Improve, Develop, execute, and troubleshoot Windows provisioning scripts that utilize multiple languages/scripting technologies to streamline deployment. Develop, execute, and troubleshoot Windows provisioning scripts that utilize multiple languages/scripting technologies. Perform root cause analysis for supported environments. Prioritize multiple work streams simultaneously and meet deadlines. Deploy, maintain, and troubleshoot multiple virtualized environments (DevTest, Stage, Production). Develop plans for the future strategy of server/serverless, container services, storage, and platforms. Provide budgetary information as needed. Job Requirements: • Achieved or working towards MCSA/MCSE of advanced Windows Server/Active Directory Certification. • 5+ years' experience supporting Hyper-V virtualization platform including cluster implementation and automated fail-over. • Must be a creative problem solver with excellent trouble-shooting skills; flexible, proactive, and able to work in a fast-paced, ever-changing, and exciting environment. Nice to have: Cybersecurity experience Experience with administering Microsoft 365, Intune and SolarWinds is a plus. Experience with Rubrik or similar backup solutions. Experience with Tanium or similar third-party patching Linux, Ansible, Puppet

W2 only role Remote Role No development in this role/ candidate must have knowledge of the fundamentals of Service Now/ Scripting knowledge is nice-to-have especially Java scripting/ must know various platforms within Service Now (Yokahama, Xanadu, etc.) Top 3 skill sets required for this role: 1. Understanding of basic platform administration (roles, ACL's, script includes, business rules, CMDB, etc) 2. Know how to debug in the ServiceNow environment using out-of-box tools 3. Javascript, XML, JSON Nice to have skills or certifications: 1. Knowledge of REST API's and how to debug them 2. Performance analytics experience 3. Certified System Administrator Responsibilities Configure and customize core ServiceNow applications (ITSM, CMDB, Change, Problem, Incident, etc.). Collaborate with business analysts, administrators, and other stakeholders to translate requirements into technical solutions. Build and maintain integrations between ServiceNow and external systems using REST, SOAP, or other methods. Develop and maintain client scripts, business rules, UI policies, and flow designer flows. Participate in platform upgrades and ensure customizations are compatible with new versions. Conduct unit and integration testing and support UAT activities. Write and maintain clear technical documentation. Identify areas for improvement in platform performance, user experience, and workflow efficiency. Provide support and troubleshooting for application issues and user inquiries. Help solution new ideas to improve existing and future business processes Work to uphold best practice and the integrity of the ServiceNow platform Education & Certification B.S. in IT related field OR degree and equivalent work experience ServiceNow Certifications - preferred ITSM, ITAM, CMDB, SAM, HAM, FSM TIL Certification - preferred Experience 2+ years IT experience, 1+ years working on ServiceNow Xanadu+ - preferred Portal, HR, ITSM, Customer Service, Catalog, MID Servers, Discovery Probes, Notify, Integrations, Scrum, ATF (automated-test framework), Transform Maps, JavaScript, XML, JSON, REST, SOAP

Microsoft 365 Engineer Onsite Daily Locals Preferred This is a Full time, permanent position and is not open to sponsorship, 3rd party representation or H1B transfer at this time. I am looking for a hands-on Microsoft 365 Engineer to own, administer, and continuously improve our enterprise M365 environment. This is a great opportunity for someone who wants full ownership of a modern collaboration platform, enjoys solving complex technical challenges, and thrives in an onsite team environment. You'll manage daily operations, lead platform enhancements, and drive adoption across the business. Your work will directly impact company productivity, data security, and collaboration effectiveness. OVERVIEW OF RESPONSIBILITIES Microsoft 365 Administration Manage user identities, groups, licensing, and security settings in Entra ID (Azure AD). Administer Exchange Online (mail flow, hybrid connectivity, retention policies). Maintain and optimize Teams, SharePoint Online, OneDrive, Outlook, and collaboration workflows. Implement backup and recovery procedures for M365 email and files. Security & Compliance Enforce Conditional Access, MFA, and identity protection protocols. Configure retention/sensitivity labels and compliance policies via Microsoft Purview. Perform periodic security audits and resolve vulnerabilities. Support hybrid identity integration between AD and Azure AD. Monitoring & Troubleshooting Use PowerShell, Graph API, M365 Admin Center, and Defender portal to monitor performance and security. Quickly resolve complex issues related to email flow, Teams meetings, SharePoint access, and identity authentication. Build automation scripts, runbooks, and dashboards. Support & Collaboration Partner with the Service Desk and app teams to improve processes and ensure change control. Provide user training, communications, and documentation. Participate in on-call rotation and off-hours upgrades. Windows Server Management Maintain and support on-prem Windows Server infrastructure. Install, upgrade, patch, and troubleshoot server systems to ensure reliability. QUALIFICATIONS 5+ years in IT; 3+ years administering Microsoft 365 / Azure environments. Strong experience with Exchange Online, Teams, Intune, SharePoint Online, and Entra ID. Azure experience, including VMs, AKS, SQL managed instances, and Azure firewall. Strong PowerShell automation expertise. Experience with backup/disaster recovery and security protocols. Excellent communication and problem-solving ability. Microsoft or Azure certifications are a plus (Azure Admin, Azure Architect, M365, CCNA). Overview: Sterling Engineering / Staffing has a rich history of delivering top talent to our clients. We are a nationwide Staffing Firm that has been in business for over 56 years. With over 200 currently active clients, Sterling works within the Automation, Energy, Facilities, Information Technology, Food, Logistics / Supply Chain, Manufacturing, Packaging, Life Sciences, Pharmaceuticals, Engineering and R&D industries. Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

Wells Street Growth is searching for a Customer Solutions Engineer on behalf of a client. Our client is a disrupter in the payments processing industry, with a product that allows businesses and their customers to receive funds instantly. As their client base grows, there is a need to add a technical customer success professional to the team. There are three high level areas of responsibility that this person will have: Help customers solve both non-technical and technical issues related to the platform Contribute to increased platform usage/revenue by working towards customer retention and identifying opportunities to upsell Aid in building a sustainable customer solutions practice Skills that will make someone successful in the role: Experience in a customer success role at a start up, with a connection to revenue Prior work with SQL, to troubleshoot issues and examine customer data Experience evaluating log files to determine the cause of technical issues This role carries an expectation to be onsite in Chicago's West Loop neighborhood 4 days per week. We will be prioritizing candidates who are currently local to the Chicago area during the search.