Desktop Support Specialist
Technical support engineer job in Encinitas, CA
Location: 100% Onsite - Based out of the IT main office in Encinitas, CA, with work performed at hospitals and clinics throughout the city
Shift: 11:00 AM - 7:00 PM, includes one weekend shift
The IS Support Technician provides hands-on desktop and technical support within a healthcare enterprise environment. This role is customer-facing and requires strong communication skills, technical troubleshooting expertise, and the ability to work independently with minimal supervision. The technician will support hardware refresh initiatives and day-to-day desktop support across multiple hospital and clinic locations.
Key Responsibilities
Install, configure, and support Windows 7 and Windows 10 systems
Perform PC and hardware refreshes, including imaging and deployment
Troubleshoot desktop hardware and software issues
Configure and support printers and peripheral devices (scanners, credit card readers, signature pads)
Utilize PXE boot processes and assist with system deployments
Provide excellent customer service while supporting medical professionals in a fast-paced environment
Support basic networking and telecom-related issues
Assist with SCCM-related tasks (imaging, deployments, updates)
Document issues, resolutions, and asset information as required
Travel between hospital and clinic sites as assigned, typically remaining at one site for several months at a time
Required Skills & Experience
1-2+ years of experience installing and configuring Windows 7 & Windows 10
Proven PC/hardware refresh experience
Strong desktop troubleshooting skills
Experience with PXE boot
Hands-on experience configuring printers and peripherals
Excellent customer service and communication skills (required)
Basic understanding of networking and telecom concepts
SCCM experience is a strong plus
Preferred / “Home Run” Skills
Experience working in a healthcare environment
Background supporting users in a large enterprise environment
Ability to work independently with minimal hand-holding.
Technical Support Engineer - Platform Technologies
Technical support engineer job in San Diego, CA
IDR is seeking a Technical Support Engineer - Platform Technologies to join one of our top clients for an opportunity in San Diego, CA. This role offers the chance to work within a leading technology organization that specializes in platform support and development. The position focuses on resolving complex technical issues, debugging code, mentoring team members, and enhancing customer satisfaction.
Position Overview for the Technical Support Engineer - Platform Technologies:
Manage and resolve challenging issues related to the ServiceNow platform
Act as the first point of escalation within the technical support team
Mentor junior team members across various technologies
Develop a deep understanding of the ServiceNow platform and related systems
Engage in customer-facing interactions requiring strong interpersonal skills
Requirements for the Technical Support Engineer - Platform Technologies:
Demonstrated ability to troubleshoot difficult technical issues
Working knowledge of components in a web applications stack
Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
Experience with relational databases (e.g. MySQL, Oracle)
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
Technical Support Engineer
Technical support engineer job in Carlsbad, CA
Technical Support Engineer (TSE) at XILO
XILO, a fast-growing Vertical AI company recently backed by a Series A financing round, is on the lookout for talented and detail-oriented Technical Support Engineer (TSEs) to join our team.
About XILO
Founded in 2019 by two best friends, Jon and Eli, XILO set out to revolutionize the insurance industry by solving its biggest challenges. Eli, a brokerage owner, brought invaluable industry expertise, while Jon, an experienced software engineer, saw an opportunity to innovate using technology. Initially launched as a vertical SaaS solution addressing core quoting challenges, XILO has since evolved into a trailblazing Vertical AI company leveraging the latest AI technology to transform the industry. By layering cutting-edge AI solutions onto its SaaS platform, XILO is driving innovation far beyond its original vision. Having recently closed our Series A funding round, XILO is growing rapidly and seeking talented individuals who want to do career-defining work in a mission-driven startup that's at the forefront of AI innovation.
About the Role
As a TSE at XILO, you're tasked with completing tasks required to deliver our product to our customers during onboarding. This could include using no-code builders to build insurance applications, map integrations, or map PDFs; but also includes data labeling for our AI models. This role is meant for newly graduated or soon to be graduating Computer Science with little professional software engineering experience who want to get their foot in the door of a software startup.
Key Responsibilities:
Complete 20 points per week (typically 5-10 cases).
Provide daily progress updates to Project Managers.
Test your work to achieve a 90%+ completion rate on cases.
Unblock your cases by proactively reaching out to customers or teammates.
Communicate consistently with the team via Slack.
What We're Looking For:
Proven technical experience and ability to learn complex subjects quickly.
Highly process-oriented and detail-focused.
Relentless work ethic: doesn't stop until the job is done.
Strong communicator who ensures transparency and clarity.
Positive, motivating, and supportive team player.
Accountable for successes and failures with a mindset for growth.
Balances individual contributions with team collaboration.
Passionate about technology and AI.
Why Join XILO?
Be part of a customer-obsessed team at the cutting edge of AI and insurance technology. You'll have the opportunity to impact customers directly, grow your technical and professional skills, and thrive in a positive and supportive work environment. At XILO, we don't stop until the job is done. If you're ready to roll up your sleeves, embrace challenges, and make a meaningful impact, we'd love to hear from you.
Apply only if you're ready to invest in your success and build a lasting career.
Information Technology Specialist
Technical support engineer job in San Diego, CA
Company: Insight Global
IT Specialist Mid
Pay Rate: $36/hr
Duration: 3 Years - On-rolling Contract (12 months)
Clearance Needed: Active DoD Secret
Summarized Day-to-Day
An employer in San Diego, CA is looking for an Information Technology Specialist to join the team on a large DoD contract. This specialist will be providing information technology troubleshooting support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 4-11 tickets a day involving issues with laptop, desktop, printer, phone, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
Wanted Background
- Active DoD Secret Clearance
-2-years in information technology support experience supporting desktops, servers, routers, printers, mobile devices, and networks
- Strong customer service skills and attitude
- Basic troubleshooting experience
- Active Secret clearance
- IAT 2 Certification (Sec + CE or CCNA Security)
Mid-Level Network Engineer
Technical support engineer job in San Diego, CA
Company: Sapient Logic
Job Type: Full-time
Sapient Logic is seeking a Mid-Level Network Engineer to support Navy Tactical Networks, CANES, and related programs in San Diego, CA. The ideal candidate will play a key role in the design, configuration, and maintenance of LAN/WAN systems and assist with automation and deployment efforts across Navy environments. This role is well-suited for professionals who are hands-on, solutions-oriented, and interested in advancing their expertise in next-generation networking and automation technologies.
Responsibilities
Design, configure, and install network infrastructure in support of customer requirements.
Configure and operate Cisco hardware including datacenter switches, routers, and firewalls.
Troubleshoot and resolve network performance and connectivity issues.
Implement and maintain network security measures, including firewall and VPN configurations.
Support SDN and SD-WAN solutions within customer environments.
Monitor and report network availability, utilization, throughput, and latency.
Document configurations, changes, and internal processes.
Collaborate with senior engineers and other IT personnel to maintain high network reliability and security.
Develop and maintain network automation scripts using Python or Ansible to streamline configuration deployment, automate compliance checks, and improve ongoing network monitoring operations.
Required Qualifications
Bachelor's degree in Information Technology, Computer Engineering, or related field with 7+ years of IT networking experience; OR Associate's degree with 9+ years of experience; OR High School Diploma/GED with 11+ years of experience.
CCNA certification required
Experience with Cisco networking equipment (routers, switches, and firewalls).
Working knowledge of LAN/WAN technologies, EIGRP, BGP, OSPF, VLANs, and QoS.
Familiarity with network automation tools (Ansible, Python scripting).
Understanding of network security concepts, including VPN, TACACS, and RADIUS.
Experience supporting DoD or Navy network environments (preferred).
DoD Secret Clearance required.
U.S. Citizenship required.
Desired Skills
Exposure to Software Defined Networking (SDN) and SD-WAN technologies.
Experience with Linux and Windows Server environments.
Basic familiarity with Cisco DNA Center, vManage, and automation frameworks.
Strong analytical and troubleshooting abilities.
Excellent documentation and communication skills.
Benefits
401(k) with company match
Health, dental, and vision insurance
Health savings and flexible spending accounts
Paid time off and parental leave
Life insurance
Professional development assistance
Employee referral and assistance programs
Schedule
Monday to Friday
8-hour shift
On-site in San Diego, CA
Salary Range
$125,000 - $165,000 (DOE)
Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services
Technical support engineer job in San Marcos, CA
Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners.
Position Summary
Speech Language Pathology Technology Support Specialist (Technology Support Specialist I)
This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.
Pay, Benefits, and Work Schedule
Anticipated Hiring Salary Amount: $4,595 per month
CSU Classification Salary Range: $4,595 - 6,694 per month
Salary is commensurate with the background and experience of the individual selected.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.
This position is required to work in person on campus.
California State University San Marcos
A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.
California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.
Cutting-edge research meets hands-on application at our campus and in the real world.
Application Process
This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025.
Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************.
Supplemental Information
Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at ***********************************************
Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.
California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
Advertised: Nov 20 2025 Pacific Standard Time
Applications close:
Easy ApplyTechnical Support Specialist
Technical support engineer job in San Diego, CA
Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at San Diego, CA. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent on contract award.
How Role will make an impact (Duties and Responsibilities):
Technical Proficiency:
* Computer networking concepts, protocols, and security methodologies
* System performance and availability monitoring
* Network access, identity, and access management (e.g., Public Key Infrastructure)
* Remote access technologies
* Systems administration concepts
* Common network tools (e.g., ping, traceroute, nslookup)
* Electronic device functionality (computers, network components, peripherals)
* Operating System command line execution (e.g., ipconfig, netstat)
* Cloud computing service and deployment models (SaaS, IaaS, PaaS)
* Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
* Cybersecurity principles, threats, and vulnerabilities
* National and international cybersecurity laws, regulations, and ethics
* Organizational IT user security policies (e.g., account management, access control)
* Data security standards (PII, PCI, PHI)
* Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
* Risk management processes (assessment and mitigation)
* Incident data analysis and trend identification
* Service desk best practices
* Customer service and communication skills
* Technical training development and delivery
* Incident tracking and solution database management
* Trouble ticketing system utilization (incident, problem, event documentation)
* Standard Operating Procedure (SOP) development and maintenance
Requirements
What you'll need to have to join our award-winning team (Minimum LCAT Requirements):
* Clearance: Must possess and maintain an active Secret Clearance
* Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help
* Desk support.
* IAT II Certification
Desktop Support Technician
Technical support engineer job in San Diego, CA
We are seeking a Computer User Support Specialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols.
Key Responsibilities
Provide front-line technical support via phone, email, and in person
Install, configure, and maintain workstations, laptops, and peripheral devices
Troubleshoot user access issues related to CAC, Active Directory, and network permissions
Support patch management, antivirus, and STIG compliance tasks
Assist in imaging systems and software deployment using tools like SCCM or MDT
Maintain inventory of IT assets and support lifecycle management
Escalate unresolved issues to higher-level system administrators or network teams
Log all support interactions in the ticketing system and track resolution status
Provide user guidance and training on common applications and security best practices
Minimum Qualifications
U.S. Citizenship and Secret clearance or eligibility
Associate's degree in IT, Computer Science, or related field (Bachelor's preferred)
3+ years of experience providing user and desktop support in a DoD or secure environment
Experience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshooting
Familiarity with DoD security policies, including RMF and DISA STIGs
Security+ certification required
Additional Preferred Qualifications
Experience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networks
Knowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systems
Experience with DoD user account provisioning and revocation procedures
Familiarity with VDI environments (e.g., Citrix, VMware Horizon)
ITIL v4 Foundation certification
Experience working in a SIPR/NIPR dual-environment support role
Strong communication skills and ability to support non-technical users
Information Technology Administrator
Technical support engineer job in San Diego, CA
Job Description
Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking full-time Information Technology Administrators to support contract work out of San Diego, CA.
Responsibilities:
Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), and internet systems or a segment of a network system, to include data communications network, operating systems, and physical and virtual servers.
Perform System monitoring and verify the integrity and availability of hardware, network, and server resources and systems.
Review System and application logs and verify completion of scheduled jobs, including system backups.
Analyze network and server resource consumption and control user access.
Install and upgrade software and maintain software licenses.
Install hardware and software; Maintain or repair equipment
Troubleshooting a variety of computer issues
Offering technical support on-site or via phone or email
Diagnose computer problems
Set up computer equipment
Schedule maintenance and teach clients to use programs
Perform repairs and computer parts ordering
Utilize SCCM to apply necessary OS patches and upgrades on a regular basis, upgrade administrative tools and utilities and configure/add new services as necessary
Perform installs of servers/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Assist with the administration and maintenance of telephone equipment, protocols and routing queues necessary to meet business needs
Plans and executes Information Technology activities projects/administrative duties as needed: document task, management of user and operational forms, inventory records, data calls, office file maintenance, etc.
Qualifications:
Active Top-Secret Security Clearance
Bachelor's Degree plus 6 years of additional relevant work experience; or
Associate's Degree plus 4 years of additional relevant experience; or
10 years of additional relevant work experience
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support engineer job in San Diego, CA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Technical Support Specialist
Technical support engineer job in San Diego, CA
Apply today if you:
Are passionate about the customer experience and have previous experience assisting customers via email or live chat
Can autonomously troubleshoot and further investigate technical issues to fix a problem and ultimately take full ownership to provide a full resolution to the customer
Are an expert at learning software, interested in building knowledge around API's and CRM integrations, and has an intuition toward solving technical problems
Excellent verbal and written communication skills
What you'll get to do everyday:
Work 100% remotely to assist our customers and effectively resolve issues through email, chat, and other communication methods as needed
Provide positive support & guidance to marketers, salespeople, and service professionals across our customer base that use our platform
Communicate thoughtful, customized solutions that help customers move forward and grow their business
Show composure, resilience, and flexibility as customer needs evolve and case volume changes
Develop and maintain comprehensive knowledge to diagnose software issues, engaging with our product and engineering teams to solve more complex product issues
Collaborate with account managers or sales teams to identify opportunities for existing customers to grow their existing account
Information Technology
Technical support engineer job in San Diego, CA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyNetwork Support Technician
Technical support engineer job in San Diego, CA
Job DescriptionPosition Title: Network Support Technician Clearance Required: Active Top SecretOverview The Network Support Technician will provide network, desktop, and on-site technical support for the Portsmouth Naval Shipyard Detachment in San Diego (PNS-DET). This role combines traditional network support duties with hands-on field work, desktop support, and secure equipment handling in operational Naval environments-including work aboard submarines and pier-side facilities. The ideal candidate has a mix of Help Desk experience, switch configuration capability, cable handling skills, and the ability to operate confidently in tight, high-security, Navy workspaces.Key Responsibilities
Network Support & Troubleshooting
Configure and troubleshoot network switches (Cisco or similar).
Diagnose communication issues between endpoint devices and switches.
Update IOS/firmware on switches, routers, and wireless access points.
Support installation, removal, and reinstallation of network equipment during submarine or barge moves.
Map network drives, assign IP addresses, configure printers, and support network connectivity for users.
Desktop / Help Desk Responsibilities
Provide Tier I/II user support for software installs, printer setup, account access, and common workstation issues.
Utilize ticketing systems for documentation and workflow (Remedy, ServiceNow, or similar).
Enable/disable user accounts following established procedures.
Support end users in a secure military environment with professionalism and clear communication.
Secure Communications Equipment (COMSEC) Support
Handle TACLANE devices, including key uploads (EKMS) and battery changes.
Follow all Navy COMSEC handling policies-errors can result in personal consequences.
Maintain strict policy discipline when managing encryption equipment.
Physical Network Infrastructure
Install, mount, label, and document wired and wireless equipment in network closets, cabinets, safes, and pier-side locations.
Assist with copper and fiber optic cable runs (pulling, terminating, routing).
Transport equipment, tools, and materials between PNS-DET sites.
Support site surveys in accordance with BICSI and Unified Facilities Criteria standards.
Operational Environment Work
Perform technical tasks aboard submarines and in confined spaces.
Carry equipment down ladders and maneuver gear in tight quarters.
Work in close proximity with Navy personnel and contractor teammates.
Coordination & Communication
Serve as a liaison with Code 109.11 and PNS-DET technical teams.
Participate in planning for building moves, cabling changes, or infrastructure modifications.
Communicate clearly with both technical and non-technical personnel.
Qualifications
Required
Active Top Secret clearance.
Hands-on experience configuring switches and troubleshooting network connectivity.
1-3 years of Help Desk/Desktop Support experience.
Experience using ticketing systems in an IT operations environment.
Ability to work in tight or confined spaces (submarines).
Ability to transport and install network equipment.
Strong communication skills and adaptability to military work environments.
Preferred
Familiarity with TACLANE/EKMS devices or other COMSEC equipment.
Navy, DoD, shipyard, or submarine environment experience.
Experience conducting site surveys using BICSI standards.
Fiber/copper cabling installation experience.
Understanding of basic network security principles.
CompTIA Security+, Network+, or CCENT/CCNA certifications.
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Systems Engineer/Technician (Secret Clearance)
Technical support engineer job in San Diego, CA
Who is DRT?
DRT Strategies delivers expert management consulting and information technology (IT) solutions to large federal agencies, the U.S. Navy, state and local government and commercial clients in health care, technology, and the financial services industries. The three letters of our name, DRT, stand for Driving Resolutions Together, which is the core philosophy on which the company was founded. That is, we collaborate with our clients to solve their most pressing IT challenges - together.
We are problem solvers dedicated to your success, combining Fortune 500 experience with small business responsiveness. We have established a reputation with our clients as a forward-thinking consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people to work collaboratively to achieve project goals and make your vision a reality.
Job Description
US Citizenship Required! Must have active Secret Clearance
DRT Strategies delivers expert management consulting and information technology (IT) solutions to large federal agencies, the U.S. Navy, state and local government and commercial clients in health care, technology, and financial services industries.
The three letters of our name, DRT, stand for Driving Resolutions Together, which is the core philosophy on which the company was founded. That is, we collaborate with our clients to solve their most pressing IT challenges - together.
We are problem solvers dedicated to your success, combining Fortune 500 experience with small business responsiveness. We have established a reputation with our clients as a forward thinking consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people to work collaboratively to achieve project goals and make your vision a reality.
Position Summary
The Systems Engineer/Technician will be responsible for providing troubleshooting, repair, and maintenance of Communications Data Link (CDL) systems within a shipboard and shore lab facility environment.
Responsibilities
Perform on-site technical assists, Casualty Reporting (CASREP) support, and System Operational Verification Tests (SOVT) for multiple Communications Data Link systems
Participate in integrated product teams and engineering/design reviews
Assist design team to perform, prepare, review, analyze, and modify system designs, technical documents and data packages for Communications Data Link (CDL) systems to ensure customer requirements are satisfied.
Ability to operate effectively in a team environment as well as independently and provide direct interface with customers
Troubleshoot, repair, and maintain CDL systems to include CDLMS, C2PS, CDLS, NTCDL, VIG and JTIDS
Facilitate training courses on previously mentioned CDL systems
Construct, test and integrate equipment racks for CDL systems
Responsible for facilitating training courses for CDL systems and reviewing/updating training curriculums
Assist with engineering analysis, designing solutions to system obsolete hardware and providing all appropriate documentation and drawings associated with delivery for production
Qualifications
Must have experience with test, analysis, and troubleshooting of complex communications hardware problems for development and/or modification to C4I system hardware components
Experience in design, installation, integration, and testing of complex communications systems
Familiarity with CDLMS, C2P, CDLS, LOS and satellite communications, power supplies, and encryption devices desired
Experience with commercial and militarized documentation and configuration management.
4+ years in a C5I or C4I-SR military or DoD environment performing system validation and repair
Experience with Communications Data Links and military networks a plus
Ability to operate effectively in a team environment as well as independently and provide direct interface with customers
Qualifications and Education Requirements:
Must be a US Citizen
Must have active Secret Clearance
AA or BS degree or equivalent experience; at least 6 years of experience working with complex communications systems and equipment OR equivalent relevant experience
COMPTIA Security+ certification desired
Certified at DoDINST 8570.01M IAT Level I ideal
Proficient in Microsoft Word and Excel
Must be able to travel 20%.
DRT Strategies, Inc. (DRT) celebrates diversity and is proud to provide Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetics, disability, or protected veteran status. In addition to federal law requirements, DRT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Presently, due to the COVID-19 pandemic, DRT employees are teleworking from home and leveraging video conferencing along with other virtual productivity tools. During normal circumstances, the requirement of this position is to be onsite, however, DRT has not yet determined when employees will be required to return to their workspaces. Please be aware that at the time a date is determined, the requirement of this position will be to report to the worksite.
Additional Information
More About DRT
DRT Strategies, Inc. (DRT) celebrates diversity and is proud to provide Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetics, disability, or protected veteran status. In addition to federal law requirements, DRT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Network Project Support Technician
Technical support engineer job in San Diego, CA
1. Asset Preparation & Deployment: 1.1. Prepare network hardware (routers, switches, firewalls, access points) for deployment. 1.2. Tag devices with RFID labels or asset tags per configuration and labeling guidelines. 1.3. Ensure all devices are deployment-ready per client specifications. 1.4. Deploy network hardware at client sites, ensuring proper installation and connectivity. 2. Inventory Management & Tracking: 2.1. Track incoming and outgoing network assets using the client's Configuration Management Database (CMDB). 2.2. Maintain accurate and up-to-date logs using asset management software. 2.3. Conduct regular inventory audits to ensure accuracy and proper storage. 3. Receiving & Shipment Coordination: 3.1. Receive and inspect network hardware shipments for damage or discrepancies. 3.2. Log and label incoming devices and update relevant databases. 3.3. Coordinate outbound shipments, ensuring proper packaging and documentation. 4. Deployment & Installation Support: 4.1. Provide on-site or remote support to network technicians during hardware installation. 4.2. Ensure devices are configured and deployed according to client standards. 4.3. Assist in troubleshooting hardware-related issues during deployment or retrieval. 4.4. Support network project implementation, including setup and configuration tasks as directed by the Network Engineering team. 5. Warehouse Organization & Maintenance: 5.1. Organize and store network hardware in designated warehouse areas. 5.2. Perform routine maintenance, including cleaning and ensuring a safe work environment. 5.3. Assist in loading and unloading shipments of network hardware. 6. Documentation & Reporting: 6.1. Document all hardware movements, inventory updates, deployments, and project related activities. 6.2. Submit daily reports to the Warehouse Coordinator and Network Operations team. .3. Ensure compliance with client policies for asset management and documentation. 7. Cross-Team Collaboration: 7.1. Collaborate with Network Engineering and IT teams to meet hardware needs and support project timelines. 7.2. Provide feedback to optimize warehouse, asset management, and deployment processes.
Auto-ApplyPersonal Computer Technician
Technical support engineer job in San Diego, CA
PC Refresh Technician
Contract Duration: ASAP - 6 months
Pay Rate: $30 per hour, no flexibility
Reporting Structure: Full onsite role with the requirement to drive to different hospital/clinic sites across the county based on current project needs. Usually stationed at one location per shift.
Job Description:
We are seeking an experienced IS Support Technician to join our team. The ideal candidate will have 2 years of experience in installation and configuration of Windows 7 and Windows 10, along with hardware refresh experience. The role requires outstanding customer service skills, a solid understanding of PXE Boot, desktop troubleshooting, and experience configuring printers and peripheral devices such as scanners, credit card readers, and signature pads. A basic understanding of networking, telecom, and SCCM is a significant plus.
Key Responsibilities:
Install and configure Windows 7 & Windows 10 operating systems.
Perform hardware refresh tasks, ensuring minimal disruption to end users.
Troubleshoot desktop issues and resolve them promptly.
Configure printers and various peripheral devices including scanners, credit card readers, and signature pads.
Utilize PXE Boot for system imaging and deployment.
Provide exceptional customer service to internal clients, ensuring their technical needs are met efficiently.
Drive to different hospital/clinic sites throughout the county as needed.
Top 3 Required Skills:
SCCM (System Center Configuration Manager)
Windows Refresh Experience
Strong Customer Service Skills
Desired Skills:
Experience in a healthcare environment.
Flexibility and adaptability in scheduling and location.
Why Join Us? This is an excellent opportunity to work with a reputable healthcare provider, with the potential for long-term employment and career growth within the organization.
Technical Support Specialist
Technical support engineer job in San Diego, CA
Full-time Description
Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at San Diego, CA.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent on contract award.
How Role will make an impact (Duties and Responsibilities):
Technical Proficiency:
Computer networking concepts, protocols, and security methodologies
System performance and availability monitoring
Network access, identity, and access management (e.g., Public Key Infrastructure)
Remote access technologies
Systems administration concepts
Common network tools (e.g., ping, traceroute, nslookup)
Electronic device functionality (computers, network components, peripherals)
Operating System command line execution (e.g., ipconfig, netstat)
Cloud computing service and deployment models (SaaS, IaaS, PaaS)
Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
Cybersecurity principles, threats, and vulnerabilities
National and international cybersecurity laws, regulations, and ethics
Organizational IT user security policies (e.g., account management, access control)
Data security standards (PII, PCI, PHI)
Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
Risk management processes (assessment and mitigation)
Incident data analysis and trend identification
Service desk best practices
Customer service and communication skills
Technical training development and delivery
Incident tracking and solution database management
Trouble ticketing system utilization (incident, problem, event documentation)
Standard Operating Procedure (SOP) development and maintenance
Requirements
What you'll need to have to join our award-winning team (Minimum LCAT Requirements):
Clearance: Must possess and maintain an active Secret Clearance
Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help
Desk support.
IAT II Certification
Information Technology Administrator
Technical support engineer job in San Diego, CA
Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking full-time Information Technology Administrators to support contract work out of San Diego, CA.
Responsibilities:
Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), and internet systems or a segment of a network system, to include data communications network, operating systems, and physical and virtual servers.
Perform System monitoring and verify the integrity and availability of hardware, network, and server resources and systems.
Review System and application logs and verify completion of scheduled jobs, including system backups.
Analyze network and server resource consumption and control user access.
Install and upgrade software and maintain software licenses.
Install hardware and software; Maintain or repair equipment
Troubleshooting a variety of computer issues
Offering technical support on-site or via phone or email
Diagnose computer problems
Set up computer equipment
Schedule maintenance and teach clients to use programs
Perform repairs and computer parts ordering
Utilize SCCM to apply necessary OS patches and upgrades on a regular basis, upgrade administrative tools and utilities and configure/add new services as necessary
Perform installs of servers/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Assist with the administration and maintenance of telephone equipment, protocols and routing queues necessary to meet business needs
Plans and executes Information Technology activities projects/administrative duties as needed: document task, management of user and operational forms, inventory records, data calls, office file maintenance, etc.
Qualifications:
Active Top-Secret Security Clearance
Bachelor's Degree plus 6 years of additional relevant work experience; or
Associate's Degree plus 4 years of additional relevant experience; or
10 years of additional relevant work experience
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Technical support engineer job in San Diego, CA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Network Support Technician
Technical support engineer job in San Diego, CA
Network Support Technician Clearance Required: Active Top SecretOverview The Network Support Technician will provide network, desktop, and on-site technical support for the Portsmouth Naval Shipyard Detachment in San Diego (PNS-DET). This role combines traditional network support duties with hands-on field work, desktop support, and secure equipment handling in operational Naval environments-including work aboard submarines and pier-side facilities. The ideal candidate has a mix of Help Desk experience, switch configuration capability, cable handling skills, and the ability to operate confidently in tight, high-security, Navy workspaces.Key Responsibilities
Network Support & Troubleshooting
Configure and troubleshoot network switches (Cisco or similar).
Diagnose communication issues between endpoint devices and switches.
Update IOS/firmware on switches, routers, and wireless access points.
Support installation, removal, and reinstallation of network equipment during submarine or barge moves.
Map network drives, assign IP addresses, configure printers, and support network connectivity for users.
Desktop / Help Desk Responsibilities
Provide Tier I/II user support for software installs, printer setup, account access, and common workstation issues.
Utilize ticketing systems for documentation and workflow (Remedy, ServiceNow, or similar).
Enable/disable user accounts following established procedures.
Support end users in a secure military environment with professionalism and clear communication.
Secure Communications Equipment (COMSEC) Support
Handle TACLANE devices, including key uploads (EKMS) and battery changes.
Follow all Navy COMSEC handling policies-errors can result in personal consequences.
Maintain strict policy discipline when managing encryption equipment.
Physical Network Infrastructure
Install, mount, label, and document wired and wireless equipment in network closets, cabinets, safes, and pier-side locations.
Assist with copper and fiber optic cable runs (pulling, terminating, routing).
Transport equipment, tools, and materials between PNS-DET sites.
Support site surveys in accordance with BICSI and Unified Facilities Criteria standards.
Operational Environment Work
Perform technical tasks aboard submarines and in confined spaces.
Carry equipment down ladders and maneuver gear in tight quarters.
Work in close proximity with Navy personnel and contractor teammates.
Coordination & Communication
Serve as a liaison with Code 109.11 and PNS-DET technical teams.
Participate in planning for building moves, cabling changes, or infrastructure modifications.
Communicate clearly with both technical and non-technical personnel.
Qualifications
Active Top Secret clearance.
Hands-on experience configuring switches and troubleshooting network connectivity.
1-3 years of Help Desk/Desktop Support experience.
Experience using ticketing systems in an IT operations environment.
Ability to work in tight or confined spaces (submarines).
Ability to transport and install network equipment.
Strong communication skills and adaptability to military work environments.
Preferred
Familiarity with TACLANE/EKMS devices or other COMSEC equipment.
Navy, DoD, shipyard, or submarine environment experience.
Experience conducting site surveys using BICSI standards.
Fiber/copper cabling installation experience.
Understanding of basic network security principles.
CompTIA Security+, Network+, or CCENT/CCNA certifications.
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