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Technical support engineer jobs in Mack, OH

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  • Application Support Specialist

    Encore Talent Solutions

    Technical support engineer job in Cincinnati, OH

    The Application Systems Specialist (Technical Analyst) to assist in the day-to-day support and managing of middleware, vendor applications, business applications, and DevOps process. You will assist in the day-to-day operations of supporting application development staff and line of business customers. The Application Systems Specialist will have contact with all levels of personnel, both within and outside of the company. Key Responsibilities Participate in monitoring and support of all systems and applications assigned to the department. Provide “swat team” style support to development projects, by resolving problems of a base complexity, technical nature. Helps projects remain on track with very aggressive schedules. Participate in managing software application deployments following department's DevOps standards. Assists in developing PowerShell and other scripts to support the management of systems, applications, and the DevOps process. Assist in developing SQL scripts to support the management of data. Assists in developing standards/guidelines that influence implementation of existing and new technologies throughout development staff. Functions as a coordinator of activities within and between programming departments and/or between operating departments and programming departments. Provide intermediate technical and problems analysis for Windows, Linux, middleware and applications. Qualifications: Bachelor's Degree Or commensurate selection criteria experience. Demonstrated experience setting goals and successfully implementing and achieving goals. Cite examples of seeking to improve business and technical processes. Demonstrated experience effectively handling customers and providing excellent service. Demonstrated experience working effectively within a team. Cite examples of motivating co-workers in difficult situations. Possess intermediate knowledge of Windows and Linux server management and support. Possess Intermediate knowledge of HTTP Server (IIS, Apache) installation, management and support. Possess knowledge of managing deployments with Azure DevOps or similar systems. Possess knowledge of Active Directory and LDAP. Possess Intermediate knowledge of WebSphere (Traditional and Liberty) installation, management and support. Possess Intermediate knowledge of PowerShell and SQL scripting.
    $56k-95k yearly est. 2d ago
  • Technical/Help Desk Support

    Collabera 4.5company rating

    Technical support engineer job in Mason, OH

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Title: Technical Support Representative Location: Mason, OH Duration: 6+ months Pay Rate: $15.00/ hour GENERAL FUNCTION: Responsible for providing technical support in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications. Provide assistance in resolving most problems of hardware and supported applications, and explaining these resolutions in a clear, concise manner. MAJOR DUTIES AND RESPONSIBILITIES: • Responsible for providing technical support in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications. • Responsible for diagnosing/resolving problems through both questioning techniques and through the use of remote diagnostics. ” • Assists by giving correct resolutions in a clear, concise and courteous manner. • Interprets error messages from system software or application programs; initiates required actions. • Places necessary service calls and follows through to completion with both service contractor and Support Center Customer. • Escalation of unresolved calls to second level support (both internal and external) and follows through to completion. • Quality Assurance: Assist with proofing documentation/procedures relating to supported systems. • Software Updates: Responsible for coordinating the installation of new software releases from the Beta Test phase through implementation. ADMINISTRATIVE RESPONSIBILITES: • Development of procedures for Support Center • Record all communication relating to associates: questions/problems into call tracking. • Proofing and testing of procedures prior to implementation. • Assist in training users in the operation of the supported systems • Flexibility to work varied schedules, including evenings and weekends as scheduled. Qualifications SKILLS & QUALIFICATIONS: • Excellent written & oral communication skills • Problem resolution - Able to troubleshot computer software/hardware issues over the phone • Superior organizational skills with a strong attention to detail • Pleasant phone manners • Computer hardware and software knowledge • Strong Customer Service orientation. EXPERIENCE: • Point of Sale environment/retail experience preferred • Direct involvement with customer service experience • Computer systems experience. Additional Information Additional Information: Training Schedule: 9AM-5:30PM The initial classroom training hours are 9:00am-5:30pm and this is the shift during training process as well (approx. 1-2 wks). After that, range of shifts based on business needs. That could range from 9-5:30 up to and including 3pm-midnight. Most likely not work the same scheduled hrs. each day. Schedules are posted in advance, so if there are any scheduling restrictions, please let is know ahead of time before we schedule you for in person interview. WEEKEND HOURS: Associate will be placed in a weekend rotation that could potentially include both Saturday and Sunday on a rotating basis. The opportunity to work both Saturday and Sunday consistently is available if preferred. HOURS OF OPERATION: Monday - Friday, 8am-Midnight Saturday: 9am-10pm Sunday: 10am-10pm
    $62k-86k yearly est. 15h ago
  • Technical Support Specialist

    LCS 4.7company rating

    Technical support engineer job in Cincinnati, OH

    Are you the go-to problem-solver when it comes to tech questions? London Computer Systems (LCS) is hiring Technical Support Specialists to join our Product Support team. You'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call. If you enjoy learning new technology, digging into challenges, and helping people succeed, this role is for you. What You'll Do * Become an expert in Rent Manager and its related applications * Troubleshoot software and technical issues via phone, email, and remote sessions * Guide users with clear communication and best practices * Document and track issues using ticketing software * Collaborate with internal teams to improve processes and customer satisfaction What You Bring * Previous experience in technical support, help desk, or customer-facing service role * Strong problem-solving, troubleshooting, and communication skills * Familiarity with tools like ticketing systems, remote support, or softphones * Working knowledge of Windows, Office 365, and basic networking (WAN/LAN) * Accountability and adaptability in a fast-paced environment Ideal Candidates * IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports. * Backgrounds in retail management, tutoring, training, or teaching are also a great fit-your ability to guide and support others matters most. * Even if your background isn't traditional, if you love learning technology and helping people, this role could be the right fit for you. Why Work at LCS * Hybrid flexibility: 50% in-office, 50% remote * Comprehensive training to set you up for success from day one * Competitive benefits: health, dental, vision, life insurance, 401(k) with company match, paid time off, 10 company holidays, paid medical leave/disability, and wellness program rewards * Fun, collaborative culture: Recognized as one of Cincinnati's Top Workplaces with food trucks, trivia, sports teams, and more * Modern office campus: fitness center and nature trail About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, builds software and technology solutions that help businesses thrive. We've been recognized as a Top Workplace since 2012 for our supportive, collaborative, and fun culture. Candidates who are currently students and will graduate by May 2026 are encouraged to apply. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Candidates must live in the Greater Cincinnati area or be willing to relocate. #LI-Hybrid #L9C1S40 Job Type: Full-time Expected hours: 40 per week Schedule: * 8 hour shift * Day shift * Monday to Friday * 10am - 7pm Work Location: Hybrid remote, 9140 Waterstone Boulevard Cincinnati, OH 42549
    $34k-66k yearly est. 17d ago
  • IT Support Specialist

    Akkodis

    Technical support engineer job in Cincinnati, OH

    Akkodis is seeking an IT Support Specialist for a contract job with a company in Cincinnati, OH. The IT Support Specialist provides day-to-day technical support for users onsite and remotely, ensuring reliable IT operations, adherence to service level objectives, and exceptional user satisfaction. The role oversees help desk delivery performance, supports infrastructure maintenance, manages onboarding coordination, and contributes to continuous improvement initiatives aligned with the company's business and security standards. A disciplined, customer-focused approach and strong technical aptitude are essential. Pay Rate Range: $29.00 - $31.00/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. IT Support Specialist responsibilities include: Help Desk & User Support * Respond promptly to service tickets, calls, and messages using the corporate ticketing system (e.g., ServiceNow). * Diagnose and resolve hardware, software, and network connectivity issues across Windows 11 and Microsoft 365 environments. * Provide professional and courteous support, maintaining confidentiality and compliance with IT policies. * Escalate complex or critical issues through proper channels and ensure timely follow-through until resolution. * Maintain accurate documentation of incidents, resolutions, and user interactions. * Onboarding & Equipment Lifecycle * Coordinate with HR and managers to ensure seamless new-hire onboarding (laptop imaging, Intune enrollment, mobile setup, account creation, and equipment distribution). * Manage asset inventory using CMDB or asset management systems; support refresh cycles and data migrations. * Collaborate with the Business Manager and corporate IT to standardize onboarding procedures and documentation. Infrastructure & System Maintenance * Monitor system performance, backups, and security health status. * Coordinate the Application of OS patches, updates, and configuration changes per compnay standards and understand the escalation process. * Provide Level 1 support local server, network, and printer operations; and coordinate level 2-3 with the IT team for advanced issues. * Participate in research and deployment of new tools and services that enhance support delivery. Service Delivery & Performance Management * Monitor help desk metrics and ticket queues to ensure SLA compliance and service quality. * Maintain and update knowledge base articles and technical procedures. * Conduct regular meetings with customer focal points to ensure quality support and capture new initiatives as they arise. Required Skills: * Bachelor's Degree in Computer Science, Information Technology, or related field * Minimum 3 years of experience in IT Support, Helpdesk, or Service Desk environment. * Experience with ServiceNow or comparable ticketing system. * Experience supporting Microsoft Windows 11, Office 365, and Intune device management. * Familiarity with network fundamentals and security best practices. * Excellent interpersonal, verbal, and written communication skills. * Strong technical troubleshooting skills for Windows-based and Microsoft 365 systems. * Working knowledge of ticketing and remote support tools (ServiceNow, Intune, RDP, Teams). * Ability to manage tasks independently while meeting deadlines and service commitments. * Commitment to process discipline and documentation accuracy. * Strong customer orientation and professional demeanor under pressure. * On-call availability as scheduled by the IT Help Desk Manager. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at *********************************. Equal Opportunity Employer/Veterans/Disabled Pay Details: $30.00 to $38.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ************************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $29-31 hourly Easy Apply 14d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Cincinnati, OH

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $60k-81k yearly est. 14d ago
  • IT Support Analyst

    Star Source Consulting

    Technical support engineer job in Cincinnati, OH

    StarSource Consulting - we specialize in Information technology, providing superior resources to companies. We take pride in providing professional and ethical services to suit our client's needs. At StarSource Consulting we are a dynamic, high-growth, full service commerce and outsourcing solutions provider looking for the best to work in our fast paced, entrepreneurial team environment. Job Description Your Role with the Company: Recording and processing incidents and service requests according to process specifications. Communicating with users to understand issues and known solutions. Closing and documenting incidents according to process specifications. Forwarding incidents which cannot be resolved by the IT Service Desk to the specialist groups in the downstream support in line with the process specifications. Initiating escalations via designated management according to process specifications. Qualifications Background Profile: Experience of customer service ideally gained in a customer facing environment Flexibility to work shifts Experience with Windows Client Experience with Microsoft Office Basic knowledge of the Windows Active Directory and domain concept Basic knowledge of PC hardware and mobile devices (e.g., PDA, MDA, Apple/Android products) Network knowledge (TCP/IP) Experience with VMware Fixed network telephones, cell phones, VoIP telephones Soft Skills Profile: Able to communicate effectively with the team, corporate customers of different technical expertise and all levels of management Ability to efficiently resolve customer's problems and escalate further as appropriate according to Company procedures Professionalism at all times, assertiveness and accountability, good timekeeping, flexibility Ability to work well under pressure, set priorities and comfortable making decisions Drive, enthusiasm, initiative, commitment and self-motivation, respect for colleagues, desire to learn Additional InformationAll your information will be kept confidential according to EEO guidelines.
    $34k-58k yearly est. 60d+ ago
  • Technical Support Specialist

    Lcs-London Computer Systems

    Technical support engineer job in Cincinnati, OH

    Are you the go-to problem-solver when it comes to tech questions? London Computer Systems ( LCS ) is hiring Technical Support Specialists to join our Product Support team. You'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call.
    $34k-58k yearly est. Auto-Apply 18d ago
  • Help Desk Technician

    American Battery Solutions Inc.

    Technical support engineer job in Springboro, OH

    The Help Desk Technician will provide technical support to ABS internal clients. The Help Desk Technician is responsible for troubleshooting and resolving IT productivity issues. Responsibilities Provide first-line technical support via phone, email, or in-person to end-users. Troubleshoot and resolve hardware and software issues for desktops, laptops, and mobile devices. Install, configure, and maintain operating systems and software applications. Assist with account provisioning and password resets. Assist in the setup and maintenance of IT equipment and infrastructure. Collaborate with senior technicians to escalate and resolve complex technical issues. Document and track support requests in our ticketing system. Ensure a high level of customer satisfaction through effective communication and issue resolution. Stay up-to-date with the latest technology trends and industry best practices. Adhere to federal and state regulations. Adhere to all company policies, processes, and procedures. Performs other duties as requested, directed, or assigned. Predictable and reliable attendance. Position Qualifications Associates degree in an Information Technology discipline or related field of study or equivalent experience. Minimum one (1) year experience in IT help desk or support level function. Relevant IT certifications (CompTIA A+, Network+, or similar) preferred. Proficient understanding of computer hardware and software. Experience with Windows and mac OS operating systems. Familiarity with Microsoft Office Suite and cloud-based productivity tools. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Previous help desk or customer support experience. Eagerness to learn and a passion for technology. A strong desire to build a career in IT support. Key Competencies Focuses on Quality: Drives work results with a quality focus on actions and results. Continual Improvement: Displays a consistent orientation toward producing the highest quality products or services, while keeping a focus on sustainability. Constantly looking for incremental improvements in work processes and results. Takes Initiative: Exhibits strong drive for results and success; conveys a sense of urgency and drives issues to closure; persists despite obstacles and opposition. Working Safely: Demonstrates safe behaviors. Aware of potential risks and threats in the workplace. Delivers Results: Achievement-oriented, feeling a sense of urgency to reach goals on time, if not before. Teamwork: Works cooperatively with others to accomplish team goals and organizational objectives. Communications: Exchanges thoughts, feelings, and information effectively. Physical Requirements / Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Prolonged periods sitting at a desk and working on a computer. Constantly operates a computer and other office equipment. Ability to adjust focus, especially due to concentration on a computer screen. May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead. The person in this position needs to occasionally move about in industrial environments, and on uneven terrain. Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions, and in industrial environments. The noise level in the work environment can be moderately loud. Why Join Us American Battery Solutions (ABS) provides comprehensive 100% employer paid benefit plans to employees and their family, competitive salary and retirement program. ABS employs a diverse and inclusive workforce. Benefits Overview Paid time off includes 3 weeks vacation, up to 72 hours sick, 15 holidays, and parental leave. 100% company-paid medical, dental, vision, short-term disability, long-term disability, and life insurance. Flexible Spending Account (FSA) and Health Savings Account (HSA) offerings. Company provided 401K savings plan with immediately vested matching contributions to help you save for retirement. Voluntary benefits offerings. Tuition assistance. Employee Referral Program. Employee development and career growth opportunities. About Us American Battery Solutions Inc. (“ABS”) is a manufacturer of advanced batteries for commercial, fleet, and industrial on- and off-road vehicles. Located in the heart of the U.S. automotive region with facilities in Michigan and Ohio. In 2023, ABS was acquired by Komatsu, a world leader in construction, mining, forestry, and industrial heavy equipment in support of Komatsu's 2050 carbon neutrality goal. ABS continues to operate as an independent entity serving Komatsu applications while continuing to expand and grow our core commercial, fleet and industrial business. As we have grown, ABS has assembled a world-class team of dedicated and experienced engineers. This team is equipped with a deep understanding of high-voltage, automotive-grade battery systems from concept development and prototyping, to testing and validation, to high-volume production. We pride ourselves on developing a diverse team of next generation battery experts. The Location - Springboro, OH American Battery Solutions Advanced Battery Manufacturing Center is located in beautiful and historic Springboro Ohio. Life in Springboro is all about the quality and character of our community and that is why Springboro continues to be a top-ten-rated City to live, work, play, and raise a family. In fact, Springboro was rated #3 among the top 10 communities in greater Southwest Ohio. In essence, Springboro appeals to everyone from young families to people looking for the perfect place to retire. Our great neighborhoods, excellent schools, safety, services, and amenities all contribute to Springboro's exceptional quality of life. Springboro offers a variety of public programming that includes outdoor concerts, festivals, and fireworks. Our residents enjoy bike and walking trails, an 18-hole public golf course, a charming and vibrant historic district, and 501 acres of parks. AMERICAN BATTERY SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER.
    $34k-59k yearly est. Auto-Apply 8d ago
  • Information Technology Support Specialist

    Cartamundi East Longmeadow LLC

    Technical support engineer job in Erlanger, KY

    Join the worldwide leader in playing cards and in “play” solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different , play different . As a senior member of the IT support team, you'll be the go-to expert for resolving complex technical issues and driving improvements in service delivery. Your role combines hands-on troubleshooting, team leadership, and proactive process enhancement. What you'll do as a Senior IT Support Specialist: Act as the highest escalation point for complex end-user issues across hardware, software, and enterprise applications. Act as the final escalation point for challenging issues involving hardware, software, and enterprise applications. Lead initiatives to streamline service desk operations and boost user satisfaction. Guide and mentor junior support staff, helping them grow their technical and customer service skills. Diagnose, repair, upgrade, and distribute IT equipment including computers, printers, mobile devices, and peripherals. Collaborate with engineers to support office and shop floor applications tailored to business needs. Deliver training sessions to help employees use IT tools effectively. Prioritize tasks, manage your own schedule, and escalate issues when needed. Apply industry-standard procedures and explore new solutions to improve problem-solving. Liaise with external vendors to arrange support and service delivery. Use your experience and judgement to plan and complete complex tasks within deadlines. Maintain accurate records of IT assets, including inventory, storage, shipping, and upkeep. Move IT equipment between locations as required by staff. Take on additional duties as needed to support the team and business. We're looking for a Senior IT Support Specialist with: Bachelor's degree in information technology or related field or equivalent experience 10 to 15 years of experience in IT support, networking, and system administration. Strong knowledge of Microsoft technologies, networking protocols, and ITIL practices. Excellent troubleshooting, communication, and documentation skills. Experienced with enterprise tools, cloud environments and platforms, virtualization (VMware, Hyper-V), and networking (TCP/IP, LAN/WAN, routers, switches, firewalls). Skilled in managing hardware like scanners, Zebra printers, time clocks, and data collection devices. Proficient in software deployment, remote support, security, cloud storage, backups, and performance tuning. Familiar with Active Directory, scripting (PowerShell/JavaScript), and label printing tools. Strong support for Windows, Mac, Office 365, Adobe Creative Cloud, and various end-user devices. Works well independently and in global teams. Fast learner, adaptable, and calm under pressure. Excellent communication and customer service. Creative problem-solver with a positive attitude. Holds A+ and Network+; Security+ is a plus. Manufacturing experience is beneficial. Comfortable using ticketing systems and providing on-call support. Physical requirements and working conditions: Our manufacturing Plant is comprised of enclosed office and manufacturing space. This position requires the ability to: Move throughout the entire facility to attend to various issues Work effectively in teams across functional groups with strong communication skills and the ability to lead Able to lift equipment up to 40 lbs. Perform sedentary work on various computer systems This Senior IT Support Specialist position is located on-site Benefits You Can Expect from Cartamundi: Great pay Bonuses, including referral 401(k) with dollar-for-dollar company match up to 6% Health, dental, and vision insurance starting day one HSA (Health Savings Account) with company contribution and FSA (Flexible Spending Account) Company paid Life insurance amount of 1x your annual salary Company paid Short-Term and Long-Term Disability Paid time off Paid holidays Tuition reimbursement Monthly engagement activities and giveaways Employee discounts on daycare, gym memberships, travel, and much more! Apply today and discover the magic of making a difference at Cartamundi! Cartamundi does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS dhs.gov/e-verify. Candidates must be 18 years old to work for Cartamundi. No agencies please. No sponsorship available. About Cartamundi: At Cartamundi, we're all united by our common belief that world is better with play. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different and play different. To us, it is not just an activity. It is a guiding mindset that reminds us to have fun, to be fair, to connect with people - across cultures and generations - and to embrace shared experiences. We are a worldwide leader in playing cards and in “play” solutions. Our owned brand portfolio includes a suite of heritage brands which go back as far as 1848, including global brands like Bicycle , HRO , Bee , Copag , Shuffle and many locally loved brands. These brands combine craftsmanship with innovation as the basis for their continued relevance and positive contribution to the local communities that love and use these brands. At Cartamundi, we have significant expertise in printing; our presses have been running since 1765. Today, our company has become the largest playing cards and board game manufacturer in the world and the trusted partner of leading toy companies. We make well-known brands such as Monopoly , Uno , Magic: The Gathering , Guess Who , Pokémon , Trivial Pursuit every day. As we look into the future and how entertainment evolves, we are bringing the digital world to the physical world and vice versa. We have a dedicated team of experts that is looking into future technologies, products, applications that can get our consumers and communities to truly live different and play different. We are still a family-owned company with headquarters in Belgium and have a global network of 16 manufacturing facilities, 6 design centers, 1 digital studio and 1 global R&D center.
    $32k-54k yearly est. Auto-Apply 60d+ ago
  • Help Desk Support

    Healthcare Support Staffing

    Technical support engineer job in Mason, OH

    With a 16-year tradition of excellence. A single source provider of world-class technology products and services for the healthcare industry. We are at the forefront of delivering cutting-edge, scalable technologies and solutions that respond to and anticipate the market's needs while providing sustainable value to our customers. Healthcare is our only business, giving us an unparalleled understanding of the volatile healthcare landscape. We take great pride in maintaining the highest levels of client satisfaction for the hundreds of U.S. hospitals and healthcare providers we serve. Our innovative products and services empower our customers to do what they do best - deliver outstanding patient care. Job Description Ideal candidate will be professional at all times, assertive and accountable, have good timekeeping skills, flexible. Candidate should have drive, enthusiasm, initiative, commitment and self-motivation, respect for colleagues, desire to learn. Essential Functions: Qualifications Associate's degree in a related area (Information Technology, Information Sciences and Technology, Computer IT) or 2-4 years of relative professional experience Knowledge of commonly-used concepts, practices, and procedures within a particular field Comfortable working with an expected resolution rate Technically savvy Additional Information Advantages of this Opportunity: Competitive salary, negotiable based on relevant experience Benefits offered, Medical, Dental, and Vision Fun and positive work environment Monday through Friday 8am-5pm
    $34k-59k yearly est. 60d+ ago
  • Field Adv Practice Prov

    Elevance Health

    Technical support engineer job in Mason, OH

    Field Advance Practice Palliative Care Provider (NP or PA) Field: This field-based role enables associates to provide palliative care in patients' homes, traveling to homes, board and cares, and assistive and independent living facilities, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Providers will also provide virtual care to support patients remotely with their palliative care needs. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Field Advance Practice Palliative Care Provider is responsible for collaborating with company physicians, the patient's other providers, and their family members to develop complex plans of care in accordance with the patient's health status and overall goals and values. Provides clinical and non-clinical support to patients in palliative care within a designated territory. How you will make an impact: * Provides palliative care services in home settings to patients. * Develops and implements clinical plans of care for adult patients facing chronic and complex conditions (e.g., co-morbid medical and mental health diagnoses, limited personal resources, chronic medical conditions, and other serious illnesses). * Gathers history and physical exam and diagnostics as needed, and then develops and implements treatment plans given the patient's goals of care and current conditions. * Meets the patient's and family's physical and psychosocial needs with support and input from the company's inter-disciplinary team. * Educates patients and families about medication usage, side effects, illness progression, diet and nutrition, medical adherence and crisis anticipation and prevention. * Maintains contact with other clinical team members, patients' other physicians and patients' other medical providers to coordinate optimal care and resources for the patient and his or her family in a timely basis and consistent with state regulations and company health standards and policy. * Maintains patient medical records and medical documentation consistent with state regulations and company standards and policy using Epic EMR * Participates in continuing education as required by state. * Prescribes medication as permitted by state prescribing authority. Minimum Requirements: * Requires an MS in Nursing or MPAS or MSPAS. * Requires current unrestricted Nurse Practitioner (NP) license or Physician Assistant (PA) license in applicable state: Ohio. * Possession of DEA registration or eligibility required. * CPR certification required. * For Carelon Health business unit, satisfactory completion of a Tuberculosis test is a requirement for this position. * Travel may be required. * For Carelon Health business unit, satisfactory completion of a Tuberculosis test is a requirement for this position. Preferred Skills, Capabilities and Experiences: * MPAS or MSPAS is highly preferred if a PA. * 2 years of experience in home-based services, complex care cases, and hospice and/or palliative care preferred. * Bedside hospital, oncology, emergency room (ER) or intensive care unit (ICU) experience highly preferred. * Experience working with Electronic Medical Records (EMR- Epic) preferred. * Bilingual in English/Spanish preferred. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Licensed/Certified - Other Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $65k-99k yearly est. 7d ago
  • Field Adv Practice Prov

    Paragoncommunity

    Technical support engineer job in Mason, OH

    Field Advance Practice Palliative Care Provider (NP or PA) Field: This field-based role enables associates to provide palliative care in patients' homes, traveling to homes, board and cares, and assistive and independent living facilities, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Providers will also provide virtual care to support patients remotely with their palliative care needs. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Field Advance Practice Palliative Care Provider is responsible for collaborating with company physicians, the patient's other providers, and their family members to develop complex plans of care in accordance with the patient's health status and overall goals and values. Provides clinical and non-clinical support to patients in palliative care within a designated territory. How you will make an impact: Provides palliative care services in home settings to patients. Develops and implements clinical plans of care for adult patients facing chronic and complex conditions (e.g., co-morbid medical and mental health diagnoses, limited personal resources, chronic medical conditions, and other serious illnesses). Gathers history and physical exam and diagnostics as needed, and then develops and implements treatment plans given the patient's goals of care and current conditions. Meets the patient's and family's physical and psychosocial needs with support and input from the company's inter-disciplinary team. Educates patients and families about medication usage, side effects, illness progression, diet and nutrition, medical adherence and crisis anticipation and prevention. Maintains contact with other clinical team members, patients' other physicians and patients' other medical providers to coordinate optimal care and resources for the patient and his or her family in a timely basis and consistent with state regulations and company health standards and policy. Maintains patient medical records and medical documentation consistent with state regulations and company standards and policy using Epic EMR Participates in continuing education as required by state. Prescribes medication as permitted by state prescribing authority. Minimum Requirements: Requires an MS in Nursing or MPAS or MSPAS. Requires current unrestricted Nurse Practitioner (NP) license or Physician Assistant (PA) license in applicable state: Ohio. Possession of DEA registration or eligibility required. CPR certification required. For Carelon Health business unit, satisfactory completion of a Tuberculosis test is a requirement for this position. Travel may be required. For Carelon Health business unit, satisfactory completion of a Tuberculosis test is a requirement for this position. Preferred Skills, Capabilities and Experiences: MPAS or MSPAS is highly preferred if a PA. 2 years of experience in home-based services, complex care cases, and hospice and/or palliative care preferred. Bedside hospital, oncology, emergency room (ER) or intensive care unit (ICU) experience highly preferred. Experience working with Electronic Medical Records (EMR- Epic) preferred. Bilingual in English/Spanish preferred. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Licensed/Certified - Other Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $65k-99k yearly est. Auto-Apply 8d ago
  • IT Technician

    City of Richmond 3.9company rating

    Technical support engineer job in Richmond, IN

    Dept/Div: Sanitation/N/A FLSA Status: Non-Exempt Salary: $37,216 - $51,769 General Definition of Work Performs intermediate technical work maintaining, repairing, and replacing department information technology equipment, assisting department employees with technology issues, preparing reports and data, and related work as apparent or assigned. Work is performed under the limited supervision of the Director of IT. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Essential Functions Monitors, maintains, upgrades, repairs, and replaces department information technology equipment and machines. Serves as the CUBIC Systems Administrator of the Department. Prepares and provides information technology related data for auditors and outside engineering firms. Occasionally responds to emergencies or system errors after working hours. Knowledge, Skills and Abilities General knowledge of the operation, uses, and capabilities of data processing equipment and peripheral equipment, computer software systems and their capabilities; general knowledge of the policies, procedures and activities of the department; general knowledge in virus and spyware protection tools; skill in the use of personal computers, associated software packages, hardware, and peripheral equipment; skill in troubleshooting; ability to analyze software programs design and install program adjustments; ability to train ends users of hardware and software systems; ability to troubleshoot basic hardware and software issues and perform minor repairs or fixes; ability to read, interpret, and apply detailed and technical manuals and verbal/visual instructions, as well as understand documented procedures, flow charts, operating systems, and computer operations concepts; ability to handle confidential information according to established procedure; ability to use strong interpersonal and customer service skills using tact, patience and courtesy; ability to establish and maintain effective working relationships with City employees, supervisors, and the general public. Education and Experience High School diploma or GED and moderate experience updating and repairing information technology equipment for a municipal department, or equivalent combination of education and experience. Physical Requirements This work requires the occasional exertion of over 25 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel, pushing or pulling and repetitive motions, frequently requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling and reaching with hands and arms and occasionally requires tasting or smelling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, operating motor vehicles or equipment and observing general surroundings and activities; work regularly requires exposure to fumes or airborne particles and exposure to the risk of electrical shock and frequently requires exposure to wet, humid conditions (non-weather), working near moving mechanical parts, working in high, precarious places, exposure to toxic or caustic chemicals, exposure to outdoor weather conditions, exposure to extreme heat (non-weather), exposure to vibration and exposure to blood borne pathogens and may be required to wear specialized personal protective equipment; work is generally in a moderately noisy location (e.g. business office, light traffic). Special Requirements Obtain CUBIC Systems training within six months of hire. Valid driver's license in the State of Indiana.
    $37.2k-51.8k yearly 60d+ ago
  • Student Technology Support Specialist (NKU Students)

    Northern Kentucky University 4.2company rating

    Technical support engineer job in Highland Heights, KY

    Posting Details Information Working Title Student Technology Support Specialist (NKU Students) Department IT - Infrastructure and Operations Type of Work Study Federal, Institutional Building/Office Location AC - Kenneth R. Lucas Administrative Center Work Schedule Hours vary. No more than 25 hours per week during the school year; position may continue with up to 35 hours per week during the summer. Job Description Technical support of faculty, staff and students over the phone, chat, and in person. Primary Responsibilities * Diagnosing and talking to faculty, staff and students through technical solutions over the phone, chat, and in person. * Assists customers with training or computer problems, setup and install computer hardware and software. * Diagnose and solve problems with computers, printers, projectors, and document cameras. * Support labs and technology rich classrooms. * Provide technology training and instruction. * Need to understand how changes may affect the NKU network. Great customer service skills are a requirement. Qualifications General qualifications: Courtesy and customer service skills are imperative; Ability to communicate effectively both verbally and in written format; Capable of working independently and accepting responsibility; Must be diligent, responsible, and on time; Technical skills desired, but not required. * Prefer undergraduate status. * Physical qualifications: * Ability to lift up to 20 lbs. All interested students must fill out an online student employment application. Any candidate who is offered this position will be required to go through a pre-employment criminal background check as mandated by state law. Minimum Education High School Diploma Pay Rate $11.50/hr Posting Detail Information Requisition Number 20251897 Job Open Date 10/01/2025 Job Close Date Quick Link *********************************** Supplemental Questions
    $11.5 hourly 60d+ ago
  • Information Technology Support Specialist

    Encore Talent Solutions

    Technical support engineer job in Cincinnati, OH

    Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success. Job Description We are seeking a Global Support Specialist 1 to join our dynamic team. As a Global Support Specialist I, you will be using your technical and customer service skills to deliver technical support services. We'll rely on you to keep staffers and our business running smoothly. You will be the first point of contact for our service requesters and the face of IT. You'll be using your multi-tasking expertise to provide superior customer service support for desktop, laptop and mobile device issues. You will be relied upon to provide level one issue resolution, service call creation and issue classification. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis. • Routing incoming incident and service requests to the appropriate support group • Maintaining accurate and timely records in issues tracking system • Maintaining service desk knowledgebase support documentation • Participating in professional development and team improvement initiative • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. • All other duties as assigned. EXPECTATIONS OF THE JOB: • Individual will be expected to analyze end user hardware, operating system and business application issues • Communicate professionally and effectively with users to understand issues and propose solutions • Effectively manage service desk workload to meet publishing business SLAs • Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities • Must have the ability to address system issues both on and off hours. The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. An individual in this position must be able to successfully perform the expectations listed above. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. •Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system PREFERRED QUALIFICATIONS: •Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems •Knowledge of Microsoft 365 and Office applications •Knowledge of Apple IOS and OSX environments •Experience using an IT Service Desk platform, preferably Service Now. •Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting •Ability to be on-call for critical off-hours support Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $34k-58k yearly est. 1d ago
  • Technical/Help Desk Support

    Collabera 4.5company rating

    Technical support engineer job in Mason, OH

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Title: Technical Support Representative Location: Mason, OH Duration: 6+ months Pay Rate: $15.00/ hour GENERAL FUNCTION: Responsible for providing technical support in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications. Provide assistance in resolving most problems of hardware and supported applications, and explaining these resolutions in a clear, concise manner. MAJOR DUTIES AND RESPONSIBILITIES: • Responsible for providing technical support in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications. • Responsible for diagnosing/resolving problems through both questioning techniques and through the use of remote diagnostics.” • Assists by giving correct resolutions in a clear, concise and courteous manner. • Interprets error messages from system software or application programs; initiates required actions. • Places necessary service calls and follows through to completion with both service contractor and Support Center Customer. • Escalation of unresolved calls to second level support (both internal and external) and follows through to completion. • Quality Assurance: Assist with proofing documentation/procedures relating to supported systems. • Software Updates: Responsible for coordinating the installation of new software releases from the Beta Test phase through implementation. ADMINISTRATIVE RESPONSIBILITES: • Development of procedures for Support Center • Record all communication relating to associates: questions/problems into call tracking. • Proofing and testing of procedures prior to implementation. • Assist in training users in the operation of the supported systems • Flexibility to work varied schedules, including evenings and weekends as scheduled. Qualifications SKILLS & QUALIFICATIONS: • Excellent written & oral communication skills • Problem resolution - Able to troubleshot computer software/hardware issues over the phone • Superior organizational skills with a strong attention to detail • Pleasant phone manners • Computer hardware and software knowledge • Strong Customer Service orientation. EXPERIENCE: • Point of Sale environment/retail experience preferred • Direct involvement with customer service experience • Computer systems experience. Additional Information Additional Information: Training Schedule: 9AM-5:30PM The initial classroom training hours are 9:00am-5:30pm and this is the shift during training process as well (approx. 1-2 wks). After that, range of shifts based on business needs. That could range from 9-5:30 up to and including 3pm-midnight. Most likely not work the same scheduled hrs. each day. Schedules are posted in advance, so if there are any scheduling restrictions, please let is know ahead of time before we schedule you for in person interview. WEEKEND HOURS: Associate will be placed in a weekend rotation that could potentially include both Saturday and Sunday on a rotating basis. The opportunity to work both Saturday and Sunday consistently is available if preferred. HOURS OF OPERATION: Monday - Friday, 8am-Midnight Saturday: 9am-10pm Sunday: 10am-10pm
    $62k-86k yearly est. 60d+ ago
  • IT Support Analyst

    Star Source Consulting

    Technical support engineer job in Cincinnati, OH

    StarSource Consulting - we specialize in Information technology, providing superior resources to companies. We take pride in providing professional and ethical services to suit our client's needs. At StarSource Consulting we are a dynamic, high-growth, full service commerce and outsourcing solutions provider looking for the best to work in our fast paced, entrepreneurial team environment. Job Description Your Role with the Company: Recording and processing incidents and service requests according to process specifications. Communicating with users to understand issues and known solutions. Closing and documenting incidents according to process specifications. Forwarding incidents which cannot be resolved by the IT Service Desk to the specialist groups in the downstream support in line with the process specifications. Initiating escalations via designated management according to process specifications. Qualifications Background Profile: Experience of customer service ideally gained in a customer facing environment Flexibility to work shifts Experience with Windows Client Experience with Microsoft Office Basic knowledge of the Windows Active Directory and domain concept Basic knowledge of PC hardware and mobile devices (e.g., PDA, MDA, Apple/Android products) Network knowledge (TCP/IP) Experience with VMware Fixed network telephones, cell phones, VoIP telephones Soft Skills Profile: Able to communicate effectively with the team, corporate customers of different technical expertise and all levels of management Ability to efficiently resolve customer's problems and escalate further as appropriate according to Company procedures Professionalism at all times, assertiveness and accountability, good timekeeping, flexibility Ability to work well under pressure, set priorities and comfortable making decisions Drive, enthusiasm, initiative, commitment and self-motivation, respect for colleagues, desire to learn Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-58k yearly est. 15h ago
  • Help Desk Support

    Healthcare Support Staffing

    Technical support engineer job in Mason, OH

    With a 16-year tradition of excellence. A single source provider of world-class technology products and services for the healthcare industry. We are at the forefront of delivering cutting-edge, scalable technologies and solutions that respond to and anticipate the market's needs while providing sustainable value to our customers. Healthcare is our only business, giving us an unparalleled understanding of the volatile healthcare landscape. We take great pride in maintaining the highest levels of client satisfaction for the hundreds of U.S. hospitals and healthcare providers we serve. Our innovative products and services empower our customers to do what they do best - deliver outstanding patient care. Job Description Ideal candidate will be professional at all times, assertive and accountable, have good timekeeping skills, flexible. Candidate should have drive, enthusiasm, initiative, commitment and self-motivation, respect for colleagues, desire to learn. Essential Functions: Qualifications Associate's degree in a related area (Information Technology, Information Sciences and Technology, Computer IT) or 2-4 years of relative professional experience Knowledge of commonly-used concepts, practices, and procedures within a particular field Comfortable working with an expected resolution rate Technically savvy Additional Information Advantages of this Opportunity: Competitive salary, negotiable based on relevant experience Benefits offered, Medical, Dental, and Vision Fun and positive work environment Monday through Friday 8am-5pm
    $34k-59k yearly est. 15h ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Technical support engineer job in Cincinnati, OH

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $67k-95k yearly est. 60d+ ago
  • Field Adv Practice Prov

    Elevance Health

    Technical support engineer job in Mason, OH

    **Field Advance Practice Palliative Care Provider (NP or PA)** **Field:** This field-based role enables associates to provide palliative care in patients' homes, traveling to homes, board and cares, and assistive and independent living facilities, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Providers will also provide virtual care to support patients remotely with their palliative care needs. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The **Field Advance Practice Palliative Care Provider** is responsible for collaborating with company physicians, the patient's other providers, and their family members to develop complex plans of care in accordance with the patient's health status and overall goals and values. Provides clinical and non-clinical support to patients in palliative care within a designated territory. **How you will make an impact:** + Provides palliative care services in home settings to patients. + Develops and implements clinical plans of care for adult patients facing chronic and complex conditions (e.g., co-morbid medical and mental health diagnoses, limited personal resources, chronic medical conditions, and other serious illnesses). + Gathers history and physical exam and diagnostics as needed, and then develops and implements treatment plans given the patient's goals of care and current conditions. + Meets the patient's and family's physical and psychosocial needs with support and input from the company's inter-disciplinary team. + Educates patients and families about medication usage, side effects, illness progression, diet and nutrition, medical adherence and crisis anticipation and prevention. + Maintains contact with other clinical team members, patients' other physicians and patients' other medical providers to coordinate optimal care and resources for the patient and his or her family in a timely basis and consistent with state regulations and company health standards and policy. + Maintains patient medical records and medical documentation consistent with state regulations and company standards and policy using Epic EMR + Participates in continuing education as required by state. + Prescribes medication as permitted by state prescribing authority. **Minimum Requirements:** + Requires an MS in Nursing or MPAS or MSPAS. + Requires current unrestricted Nurse Practitioner (NP) license or Physician Assistant (PA) license in applicable state: Ohio. + Possession of DEA registration or eligibility required. + CPR certification required. + For Carelon Health business unit, satisfactory completion of a Tuberculosis test is a requirement for this position. + Travel may be required. + For Carelon Health business unit, satisfactory completion of a Tuberculosis test is a requirement for this position. **Preferred Skills, Capabilities and Experiences** : + MPAS or MSPAS is highly preferred if a PA. + 2 years of experience in home-based services, complex care cases, and hospice and/or palliative care preferred. + Bedside hospital, oncology, emergency room (ER) or intensive care unit (ICU) experience highly preferred. + Experience working with Electronic Medical Records (EMR- Epic) preferred. + Bilingual in English/Spanish preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $65k-99k yearly est. 6d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Mack, OH?

The average technical support engineer in Mack, OH earns between $50,000 and $98,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Mack, OH

$70,000
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