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  • HELP DESK TECHNICIAN II

    Reliant Technology 3.7company rating

    Technical support engineer job in Huntsville, AL

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. Ignite upholds our values of competency, collaboration, innovation, reliability, and results through everything we do. Ignite is currently seeking a driven, detail-oriented Tier 2 Help Desk Technician to join our team supporting The US Army at Redstone Arsenal, AL. This position is onsite. This position is required one to perform all Tier I duties. In addition, provides touch labor for troubleshooting incidents, and problems manage all duties required to distribute hardware to new users, installs software, assists asset management and property book requirements, performs warranty recovery of assets if needed, and responds to and resolve Incidents and Problems, maintains inventory stock rooms and asset tracking. Escalates tickets to tier III or interfaces with third-party providers to resolve technical incidents. Execute life cycle replacement activities for end users' devices. Provides touch labor for VIP requests, and prioritizes tickets. Job Requirements Responsibilities include: * Knowledge of customer support concepts and methods, installed operating systems, and the IT infrastructure to serve as customer technical analyst with responsibility for resolving the most complex customer problems. * Working knowledge of and experience working with Microsoft Intune system. * Working knowledge of and experience working with Microsoft Power Automate. * Perform touch labor to address fixes, configuration, and troubleshoot issues and problems. * Knowledge of automated system customer support methods and techniques to include troubleshooting, recovery, adjusting, modifying, improving and resolving computer and software problems. * Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. * Knowledge and skill in applying operating systems principles and methods, and the functionality of the current systems environment to configure systems components such as disk drives, printers, and other peripherals. * Serve as the primary POC for incident and problem resolution and escalation. * Ensure Information Assurance (IA) requirements are met for all devices. * Knowledge of a wide range of automation techniques, requirements, methods, and procedures to evaluate and advise new and emerging technologies. * Able to use qualitative and quantitative techniques to evaluate help desk program effectiveness. * Working knowledge of and skill in applying maintenance concepts and methods to troubleshoot system problems. * Working knowledge of and experience working with local and secure networks. * Working knowledge of and experience working with Active Directory. * Working knowledge of and experience working with Virtual Desktop Infrastructure (VDI), especially VMware. * Assists with interpreting policies, procedures, and strategies that govern the planning and delivery of help desk services. * Working knowledge of and experience working in and around the Army environments and familiarity with Classified IT support. * Familiar with decommissioning of Army assets and Lifecycle Management SOPs. * Perform other duties as assigned. Job Requirements Job Requirements and Qualifications: * A minimum of 5 years of work experience in Tier 2 Help Desk Technician or related fields * Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. * Must have an active Comp TIA Security + certification Security Clearance Requirements: Must have an active Secret Clearance or the ability to obtain one. Education Requirements: * Associate's Degree or Bachelor's Degree with 5 years of related experience in IT field, or equivalent level of hands-on experience. Other Requirements: Must be a US citizen and be able to obtain and hold an active Security Clearance, and an active Comp TIA Security + certification We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $34k-59k yearly est. 4d ago
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  • DoD Information Technology HelpDesk

    Griffin Recruiters 4.4company rating

    Technical support engineer job in Huntsville, AL

    Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience * *Apply with Resume! Work Authorization/Security Clearance Department of Defense (DoD) Secret security clearance, or the ability to obtain one Required: High School or better. Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19. Overview Experience Required: 2 years: Computer applications and operation of existing computer programs High school diploma or equivalent. Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware. Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +. Excellent PC and network troubleshooting skills. Preferred Education and Experience Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS) IT Help Desk experience. Summary/Objective Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software. Install software on personal computers (PCs). Prepare new PCs for use, and previously used PCs for reuse. Perform routine maintenance of PC hardware and software. Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution. Administer PC users' IT, including ensuring compliance with security requirements. Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek Travel: None. **APPLY WITH RESUME!
    $36k-68k yearly est. 60d+ ago
  • Tier Two Help Desk Support

    EMCO Technologies

    Technical support engineer job in Huntsville, AL

    Job Description The Tier Two Help Desk Support Technician is the primary point of contact for end user support and is responsible for resolving, prioritizing and escalating Tier II IT Help Desk requests through tickets and phone.
    $32k-53k yearly est. 19d ago
  • IT Help Desk Support - Level II (MSP)

    K2 Staffing, LLC

    Technical support engineer job in Huntsville, AL

    Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow
    $32k-53k yearly est. 11d ago
  • Information Technology

    Vp 3.9company rating

    Technical support engineer job in Huntsville, AL

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $37k-71k yearly est. Auto-Apply 60d+ ago
  • Network Engineer, Deployment & Support

    Meta Platforms, Inc. 4.8company rating

    Technical support engineer job in Huntsville, AL

    Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry. Minimum Qualifications * 4+ years of work experience responsible for designing, deploying and operating large-scale networks * Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP) * Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6 * Experience working in a multi-vendor environment with hands-on experience with networking hardware * Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling * Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines * Proven experience working in a global team environment and solving problems with limited supervision * Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta Preferred Qualifications * Technical leadership and people management experience * Working knowledge of data center power and cooling infrastructure and critical facility operational best practices * Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices * Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl) * Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies Responsibilities * Deployment, configuration, and management of all network infrastructure on our datacenter campus * Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network * Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks * Create deployment packages and maintain as-built documentation and asset database for installed network gear * Establish and implement global best practices and contribute to the design of new scalable network solutions * Support the development, testing and integration of new hardware and software platforms into the network * Participate in an on-call rotation to support the regional network infrastructure 24/7 * 10% of travel required, up to 30% based on projects About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
    $85k-112k yearly est. 21d ago
  • ES_025_Junior Systems Engineer_HSV

    Applied Technology Solutions 4.1company rating

    Technical support engineer job in Huntsville, AL

    Job DescriptionSalary: The Junior Systems Engineer will support the development of innovative designs to challenging engineering problems for a wide variety of applications. The Junior Systems Engineer will be responsible for providing high-level engineering support and leadership in ensuring the tracking of contract requirements and system interfaces and will play a key role in preparation for contract milestones including tracking the status of all milestone deliverables and in contract transition out efforts. The Junior Systems Engineer will interface with a growing ATS team of engineers and designers, helping to further develop the team by fostering a healthy focus on Systems Engineering concepts throughout the design process. This role is also anticipated to play a heavy role in establishing and maintaining company processes and procedures such as configuration management, inventory management, quality control, etc. Work closely with Engineering team leads in the derivation, writing, and tracking of System Requirements from SOWs, ensuring that final designs provide evidence of meeting all customers requirements and expectations. Support the Configuration Management of projects in maintaining design baselines, drawing trees, and Bills of Material (BOMs) and in taking a leading role in carrying out change requests. Take leading role in the maintenance of Interface Control Documents and in facilitating communication between team leads. Support Engineering team leads in preparation for and execution of milestone reviews, including ensuring the proper preparation for all entrance/exit criteria and in tracking the completion status and inclusion of all requisite milestone deliverables. Support contract transition out efforts throughout project, ensuring engineering and design teams efforts as well as the configuration management of their deliverables are completed with a focus on contract closeout in such a way as to ensure contract compliance and to maximize customer satisfaction. Requirements: 0 - 4 years of relevant experience BS in engineering or related field (equivalent experience may be accepted) Secret DoD Clearance or the ability to obtain a Secret DoD Clearance Experience in developing requirements Desired experience with Systems Engineering tools such as DOORS and/or CAMEO Desired experience in Model Based Systems Engineering Desired experience in Mechanical or Aerospace Engineering Note: ATS is a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited. All candidates who receive conditional offers of employment are subject to drug testing. In addition, ATS is an E-Verify employer. Export Control Regulations:Applicants for employment at ATS must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
    $56k-79k yearly est. 28d ago
  • Network Support Tech Lvl I FT - 2ND SHIFT (10:45am to 9pm, 10hr shift)

    HH Health System 4.4company rating

    Technical support engineer job in Huntsville, AL

    The Network Support Technician provides quality on site support to Huntsville Hospital users with a high degree of customer service, technical expertise, and timeliness. The Network Support Technician provides support for installation, upgrades and maintenance of all hardware and software in the LAN and WAN environment. Performs preventative maintenance on all networked equipment. Troubleshoots and performs repairs when possible and coordinates vendor service as needed. In all instances, the Network Support Technician is the advocate for the user. Qualifications Minimum Knowledge, Skills and Experience required: Education: Requires an AS degree from an accredited college or university in Computer Science or related field. Extensive experience may be considered in lieu of degree. A+ Certification preferred. CNA or MCP Certification desirable. Experience: Working knowledge of Microsoft Window 2000/XP operating systems. Good working knowledge of Local Area Network topologies and applications of the OSI Model. Working knowledge of network printing, TCP/IP and Novell principles and supporting applications. Working knowledge of Microsoft office tools. Knowledge of installing, configuring and troubleshooting PC's, thin client devices, and printers. Knowledge of remote control troubleshooting and installation a plus. Additional knowledge of VMware and/or virtualization technologies and technologies desirable. Additional Skills/Abilities: Ability to troubleshoot problems on installed network devices. Ability to manage a stressful work environment related to changing priorities and critical support needs. Ability to travel to off-site locations. Ability to work any of three shifts on any rotation. Demonstrated ability to relate to all levels of the user community. About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: Careers: ************************************** Benefits: **************************************** Education & Professional Development: ******************************************** Life In Huntsville: ******************************************************
    $35k-44k yearly est. Auto-Apply 22d ago
  • IT Network Engineer (MSP)

    K2 Staffing

    Technical support engineer job in Huntsville, AL

    Summary Our client is a leading Managed Services Provider (MSP) company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Network Engineer, who has Managed Services Provider (MSP) experience. Please review the specifications of this job description and if you feel you are a good fit, please apply with a copy of your latest resume. Duties & Responsibilities Configuring Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Onsite Network Hardware Support and Installation Assist with Windows Servers Monitor alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as Network Engineer. History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Advanced knowledge of network, server, and workstation troubleshooting. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow Employment Type: Full time Location: Huntsville, AL
    $67k-90k yearly est. 7d ago
  • Systems Engineer - E3 Support / Junior

    Sev1 Tech

    Technical support engineer job in Huntsville, AL

    Overview/ Job Responsibilities Junior systems engineer who supports E3 testing and analysis activities. Provides hands-on test support, data collection, preliminary analysis, documentation support for CDRLs, and maintains test artifacts in the IDDE. Works under direction of Lvl 3/4 engineers and test leads. Essential duties & responsibilities Provide test-setup and execution support for E3 tests (radiated/conducted), instrument operation, data capture, and QA of test logs. Assist in preparing and maintaining E3 Control Plan artifacts on IDDE and supporting documents for CDRL submissions. Prepare data sets, plots, and preliminary summaries used by mid/senior engineers for E3IAR/E3VR development. Maintain configuration of test data and support uploading/organizing artifacts in the IDDE. Perform first-line checks of test results versus pass/fail criteria and flag anomalies. Support HEMP/ED test events by instrumenting units under test and following test procedures and safety guidelines. Support peer reviews by assembling evidence packets and producing annotated test logs. Minimum Qualifications Education: Associate degree with technical training or Bachelor's in EE/Physics preferred. Experience: 2-4 years related experience in EMI/EMC testing support, lab operations, or systems engineering introductions. • Hands-on lab/test experience with EMI/EMC instrumentation (spectrum analyzers, oscilloscopes, LISNs). • Basic understanding of radiated/conducted emissions and susceptibility tests. • Strong attention to detail and documentation skills. • Familiarity with MS Office, basic scripting (preferred), and data plotting tools Desired Qualifications Familiarity with MIL-STD-461 and other EMC/HEMP standards. Experience with IDDE or document repositories. About Sev1Tech LLC At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve. Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth. Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #join Sev1Tech to connect with us on social media! For any additional questions or to submit referrals, feel free to reach out to ***********************.
    $58k-86k yearly est. Auto-Apply 60d+ ago
  • Jr. Systems Engineer

    Ierus Technologies

    Technical support engineer job in Huntsville, AL

    IERUS specializes in electromagnetic spectrum technologies and design for RF, IR, and optical applications. IERUS also supports customers with a diverse set of competencies including software development, air and missile defense, and systems engineering. IERUS develops value for our defense and commercial customers through accelerations of the technology life cycle: identifying, creating, transitioning, and producing technologies with integrity of purpose and product. IERUS is always looking for bright, talented, motivated and dedicated employees in the engineering field, especially those with electromagnetics experience. IERUS offers competitive compensation packages, retirement options, and benefits packages. To learn more, please visit ****************** Job Description The primary responsibilities of this position are performing systems engineering using technical planning; system integration, verification and validation; cost and risk studies; and supportability and effectiveness analyses for total systems. This position is also responsible for using tools to identify different program requirements, tracking performance metrics, and managing the systems engineering process. Required Qualifications Bachelor of Science in Electrical, Systems, Mechanical Engineering, or related field 1-7 years of experience performing systems engineering Familiar with requirements development and lifecycle process Proficient in DOORS Active Secret Clearance Must be a US citizen. Desired Qualifications Master of Science in Electrical, Systems, Mechanical Engineering, or related field: Familiar with MBSE tools i.e., CAMEO, Magic Draw, etc. Experience with requirements verification and validation process Familiar with engineering documentation release processes Location: Huntsville, AL/Various locations in the US IERUS Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. IERUS Technologies participates in E-Verify.
    $58k-86k yearly est. 60d+ ago
  • Systems Engineer - E3 Support / Junior

    Sev1Tech, LLC

    Technical support engineer job in Huntsville, AL

    Overview/ Job Responsibilities Junior systems engineer who supports E3 testing and analysis activities. Provides hands-on test support, data collection, preliminary analysis, documentation support for CDRLs, and maintains test artifacts in the IDDE. Works under direction of Lvl 3/4 engineers and test leads. Essential duties & responsibilities * Provide test-setup and execution support for E3 tests (radiated/conducted), instrument operation, data capture, and QA of test logs. * Assist in preparing and maintaining E3 Control Plan artifacts on IDDE and supporting documents for CDRL submissions. * Prepare data sets, plots, and preliminary summaries used by mid/senior engineers for E3IAR/E3VR development. * Maintain configuration of test data and support uploading/organizing artifacts in the IDDE. * Perform first-line checks of test results versus pass/fail criteria and flag anomalies. * Support HEMP/ED test events by instrumenting units under test and following test procedures and safety guidelines. * Support peer reviews by assembling evidence packets and producing annotated test logs. Minimum Qualifications Education: Associate degree with technical training or Bachelor's in EE/Physics preferred.Experience: 2-4 years related experience in EMI/EMC testing support, lab operations, or systems engineering introductions. * Hands-on lab/test experience with EMI/EMC instrumentation (spectrum analyzers, oscilloscopes, LISNs).• Basic understanding of radiated/conducted emissions and susceptibility tests.• Strong attention to detail and documentation skills.• Familiarity with MS Office, basic scripting (preferred), and data plotting tools Desired Qualifications * Familiarity with MIL-STD-461 and other EMC/HEMP standards. * Experience with IDDE or document repositories. About Sev1Tech LLC At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve. Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth. Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #join Sev1Tech to connect with us on social media! For any additional questions or to submit referrals, feel free to reach out to ***********************.
    $58k-86k yearly est. Auto-Apply 60d+ ago
  • Network Systems Administrator

    Trideum Corporation 4.0company rating

    Technical support engineer job in Huntsville, AL

    Full-time Huntsville, AL About Us Trideum Corporation is a 100% employee-owned company, committed to embracing the world s toughest challenges with a servant s heart. Through dedicated hard work and commitment, we provide distinctive quality and unparalleled customer service in all aspects of our business. We also know that our employees are the key to our success, and it is our mission to take care of them so they can take care of our customers and communities where we live, work, and play. Position Summary Trideum is seeking a mid-to-senior level Network Engineer to join our Corporate IT team at our Huntsville, AL headquarters to support critical network infrastructure. The Network Systems Administrator will be responsible for managing and maintaining secure, resilient network and supporting our organization s IT infrastructure across the enterprise. This position leads efforts in network segmentation, IP addressing, firewall policy management, cloud integration, and long-term architecture planning to ensure scalability, interoperability, and compliance with DoD standards. This role will also provide hands-on administration of firewalls, switches, routing, wireless systems, and host-based firewalls as needed to support operations. The Network Systems Administrator will partner with cybersecurity teams on remediation and incident response, contribute to resiliency initiatives and documentation, and support hybrid and cloud projects in collaboration with system administrators. Trideum invests in our IT professionals with ongoing training, certification support, and career growth opportunities within enterprise IT, cybersecurity, and cloud engineering. What You ll Do: Install, configure, and maintain network hardware (routers, switches, firewalls) and software (operating systems, applications). Monitor the performance of computer systems and networks, collect data to evaluate efficiency and implement improvements. Implement and maintain network and computer system security measures. Diagnose, troubleshoot, and resolve hardware, software, and other network or system problems, performing necessary repairs and replacing defective components when needed. Provide technical support to users, collaborating with other IT staff to resolve issues and training users on the proper use of hardware and software. Perform backups and disaster recovery operations to prevent data loss and ensure business continuity. Plan and implement system upgrades, patches, and security updates, and provide input on hardware or software purchasing decisions. Create and maintain detailed documentation for system configurations, network topologies, and operational procedures. Occasional travel Requirements and Qualifications: Education: Bachelor s degree in Information Technology, Computer Science, or related field preferred. Equivalent professional experience and certifications will be considered in lieu of degree. Experience: 3-5 years of experience in networking engineering, design, and administration in an enterprise environment. Certifications: CCNA/CCNP, CompTIA Security+, Network+, or Fortinet NSE 3+ or higher Skills: Strong knowledge of networking concepts, including LAN/WAN technologies, TCP/IP, and routing/switching protocols. Experience with network security, including firewalls and VPNs. Proficiency with scripting languages (e.g., PowerShell) for automating routine tasks is desirable. Hands-on experience with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure). Strong analytical and problem-solving abilities. Excellent written and verbal communication skills to explain technical issues to non-technical users. Attention to detail and strong organizational skills. Ability to work independently and as part of a team in a fast-paced environment. US citizenship with the ability to obtain a Secret security clearance. We Take Care of Our People Whether you re looking to launch a new career or grow an existing one, Trideum is the type of company where you can balance great work with great life because we believe that taking care of our people is the right thing to do. Trideum offers: Competitive pay based on the work you do here and not your previous salary. Traditional benefits such as medical, dental, vision, life, disability, and 401k matching. Paid leave and the ability to cash out leave. Free access to certified financial planners, wellness and support services, and discount programs. Education assistance and professional development opportunities. And much more. Ready to Apply? Start Your Application now! Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Trideum may request such accommodation(s) by contacting Human Resources at ************ or **************.
    $52k-66k yearly est. 60d+ ago
  • Junior Systems Engineer

    Ignite 2.8company rating

    Technical support engineer job in Huntsville, AL

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. Ignite upholds our values of competency, collaboration, innovation, reliability, and results through everything we do. Ignite is currently seeking a driven, detail-oriented Junior Systems Engineer to join our team in Huntsville, AL. In this role you will support the Missile Defense Agency (MDA) Long Range Targets program office. Your work will cover multiple programs developing the next generation of reentry vehicles, rocket motors, and counter measures in support of creating realistic test environments for the nation's missile defense systems. Requirements Responsibilities include, but are not limited to · Providing technical and engineering analysis for MDA flight requirements products to ensure accuracy, decomposition, and integration are complete · Participate in system requirements reviews and creating and/or updating requirement specifications and technical documentation · Supporting requirements development and functional allocation to hardware, software, operator and other segments and components of the system · Providing review and analysis of engineering designs, requirements, and program status · Coordinating multi-domain reviews of design artifacts submitted in support of critical program reviews Job Requirements and Qualifications: Required Qualifications · Active Secret Clearance and ability to maintain one · Bachelor's Degree in STEM and 3+ years of experience · Ability to apply Engineering rigor to solve engineering/scientific problems · Experience writing, presenting, and coordinating product and engineering plans, policies, and procedures · Understanding system interface requirements and requirements management · Ability to clearly communicate complex ideas and produce and present clear, concise, well-organized, and audience-relevant presentations and documents. · Reviewing system engineering documentation to ensure specifications meet system needs and are accurate · Works Independently, as a team member, or leading teams/tasks · Experience working in a configuration-controlled environment and ensuring proper levels of handling are applied to items Preferred Qualifications · MDA experience and familiarity with the Missile Defense System · Familiarity with MDA flight test targets and threats · Experience with Model Based System Engineering (MBSE) tools Security Clearance Requirements: Must have an active Secret Security Clearance Education Requirements: · Bachelor's Degree in STEM Other Requirements: Must be a US citizen and be able to hold an active Security Clearance at the Secret Level.
    $59k-83k yearly est. 60d+ ago
  • MID-LEVEL HELP DESK TECHNICIAN-DTS

    Reliant Technology 3.7company rating

    Technical support engineer job in Huntsville, AL

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Mid-Level Help Desk Technician (DTS) - Mid provides Tier II Defense Travel System (DTS) customer support in direct support of the U.S. Army Space and Missile Defense Command (USASMDC) G8, Resource Management - Audit System and Policy (RMASP) Division for Telework. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This position supports audit readiness, travel policy compliance, and business process execution primarily through remote service desk operations, with limited onsite support as directed. Contingent upon contract award. Job Requirements Key Responsibilities: * Provide Tier II DTS customer support to travelers, Approving Officials, and organizational DTS users via phone and email * Assist with DTS software usage, troubleshooting, entitlements, policy interpretation, and payment issues * Audit DTS authorizations and vouchers for compliance with the Joint Travel Regulation (JTR) and DoD Financial Management Regulation (FMR) 7000.14-R * Support Government Travel Charge Card (GTCC) actions, including activation/deactivation and credit limit adjustments based on approved requests * Maintain daily performance logs tracking calls, requests, audits, services delivered, status, and closeout * Use SharePoint and SMDC Knowledge Management Support Tools (KMST) to process taskers and support DTS-related workflows * Assist with content management and business process analysis supporting audit readiness activities * Submit process improvement recommendations to the ACOR to mitigate risk and improve DTS operations Qualifications: * Secret clearance (required) * 4 to 7 years of experience providing DTS or DoD travel support * Demonstrated knowledge of DTS modules, workflows, and travel policy * Experience auditing DTS transactions for JTR and DoD FMR compliance * Experience supporting remote service desk operations * Familiarity with SharePoint and web-based knowledge management tools We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $34k-59k yearly est. 13d ago
  • IT Network Engineer (MSP)

    K2 Staffing

    Technical support engineer job in Huntsville, AL

    Our client is a leading Managed Services Provider (MSP) company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Network Engineer, who has Managed Services Provider (MSP) experience. Please review the specifications of this job description and if you feel you are a good fit, please apply with a copy of your latest resume. Duties & Responsibilities Configuring Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Onsite Network Hardware Support and Installation Assist with Windows Servers Monitor alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as Network Engineer. History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Advanced knowledge of network, server, and workstation troubleshooting. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow
    $67k-90k yearly est. 60d+ ago
  • IT Network Engineer (MSP)

    K2 Staffing, LLC

    Technical support engineer job in Huntsville, AL

    Summary Our client is a leading Managed Services Provider (MSP) company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Network Engineer, who has Managed Services Provider (MSP) experience. Please review the specifications of this job description and if you feel you are a good fit, please apply with a copy of your latest resume. Duties & Responsibilities Configuring Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Onsite Network Hardware Support and Installation Assist with Windows Servers Monitor alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as Network Engineer. History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Advanced knowledge of network, server, and workstation troubleshooting. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow
    $67k-90k yearly est. 7d ago
  • Jr. Systems Engineer

    Ierus Technologies, Inc.

    Technical support engineer job in Huntsville, AL

    IERUS specializes in electromagnetic spectrum technologies and design for RF, IR, and optical applications. IERUS also supports customers with a diverse set of competencies including software development, air and missile defense, and systems engineering. IERUS develops value for our defense and commercial customers through accelerations of the technology life cycle: identifying, creating, transitioning, and producing technologies with integrity of purpose and product. IERUS is always looking for bright, talented, motivated and dedicated employees in the engineering field, especially those with electromagnetics experience. IERUS offers competitive compensation packages, retirement options, and benefits packages. To learn more, please visit ****************** Job Description The primary responsibilities of this position are performing systems engineering using technical planning; system integration, verification and validation; cost and risk studies; and supportability and effectiveness analyses for total systems. This position is also responsible for using tools to identify different program requirements, tracking performance metrics, and managing the systems engineering process. Required Qualifications Bachelor of Science in Electrical, Systems, Mechanical Engineering, or related field 1-7 years of experience performing systems engineering Familiar with requirements development and lifecycle process Proficient in DOORS Active Secret Clearance Must be a US citizen. Desired Qualifications Master of Science in Electrical, Systems, Mechanical Engineering, or related field: Familiar with MBSE tools i.e., CAMEO, Magic Draw, etc. Experience with requirements verification and validation process Familiar with engineering documentation release processes Location: Huntsville, AL/Various locations in the US IERUS Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. IERUS Technologies participates in E-Verify.
    $58k-86k yearly est. 60d+ ago
  • JUNIOR SYSTEMS ENGINEER

    Reliant Technology 3.7company rating

    Technical support engineer job in Huntsville, AL

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. Ignite upholds our values of competency, collaboration, innovation, reliability, and results through everything we do. Ignite is currently seeking a driven, detail-oriented Junior Systems Engineer to join our team in Huntsville, AL. In this role you will support the Missile Defense Agency (MDA) Long Range Targets program office. Your work will cover multiple programs developing the next generation of reentry vehicles, rocket motors, and counter measures in support of creating realistic test environments for the nation's missile defense systems. Job Requirements Responsibilities include, but are not limited to * Providing technical and engineering analysis for MDA flight requirements products to ensure accuracy, decomposition, and integration are complete * Participate in system requirements reviews and creating and/or updating requirement specifications and technical documentation * Supporting requirements development and functional allocation to hardware, software, operator and other segments and components of the system * Providing review and analysis of engineering designs, requirements, and program status * Coordinating multi-domain reviews of design artifacts submitted in support of critical program reviews Job Requirements and Qualifications: Required Qualifications * Active Secret Clearance and ability to maintain one * Bachelor's Degree in STEM and 3+ years of experience * Ability to apply Engineering rigor to solve engineering/scientific problems * Experience writing, presenting, and coordinating product and engineering plans, policies, and procedures * Understanding system interface requirements and requirements management * Ability to clearly communicate complex ideas and produce and present clear, concise, well-organized, and audience-relevant presentations and documents. * Reviewing system engineering documentation to ensure specifications meet system needs and are accurate * Works Independently, as a team member, or leading teams/tasks * Experience working in a configuration-controlled environment and ensuring proper levels of handling are applied to items Preferred Qualifications * MDA experience and familiarity with the Missile Defense System * Familiarity with MDA flight test targets and threats * Experience with Model Based System Engineering (MBSE) tools Security Clearance Requirements: Must have an active Secret Security Clearance Education Requirements: * Bachelor's Degree in STEM Other Requirements: Must be a US citizen and be able to hold an active Security Clearance at the Secret Level. We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $61k-85k yearly est. 60d+ ago
  • Jr. Systems Engineer

    Ierus Technologies, Inc.

    Technical support engineer job in Huntsville, AL

    IERUS specializes in electromagnetic spectrum technologies and design for RF, IR, and optical applications. IERUS also supports customers with a diverse set of competencies including software development, air and missile defense, and systems engineering. IERUS develops value for our defense and commercial customers through accelerations of the technology life cycle: identifying, creating, transitioning, and producing technologies with integrity of purpose and product. IERUS is always looking for bright, talented, motivated and dedicated employees in the engineering field, especially those with electromagnetics experience. IERUS offers competitive compensation packages, retirement options, and benefits packages. To learn more, please visit ****************** Job Description The primary responsibilities of this position are performing systems engineering using technical planning; system integration, verification and validation; cost and risk studies; and supportability and effectiveness analyses for total systems. This position is also responsible for using tools to identify different program requirements, tracking performance metrics, and managing the systems engineering process. Required Qualifications Bachelor of Science in Electrical, Systems, Mechanical Engineering, or related field 1-7 years of experience performing systems engineering Familiar with requirements development and lifecycle process Proficient in DOORS Active Secret Clearance Must be a US citizen. Desired Qualifications Master of Science in Electrical, Systems, Mechanical Engineering, or related field: Familiar with MBSE tools i.e., CAMEO, Magic Draw, etc. Experience with requirements verification and validation process Familiar with engineering documentation release processes Location: Huntsville, AL/Various locations in the US IERUS Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. IERUS Technologies participates in E-Verify.
    $58k-86k yearly est. 20d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Madison, AL?

The average technical support engineer in Madison, AL earns between $45,000 and $90,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Madison, AL

$64,000

What are the biggest employers of Technical Support Engineers in Madison, AL?

The biggest employers of Technical Support Engineers in Madison, AL are:
  1. Keltia Design, Inc.
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