Technical support engineer jobs in Nether Providence, PA

SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT! Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen. WHY SHOULD YOU JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions. Job Summary Presidio is partnering with a Wealth Management client in Philadelphia, PA to hire two onsite Help Desk Technicians. These individuals will provide daily end-user support across hardware, software, and technical systems. These technicians will serve as the first line of support for incoming requests, troubleshooting issues, and ensuring users receive timely and accurate assistance. The role requires strong communication skills, hands-on troubleshooting abilities, and the capability to work in a fast-paced support environment. Key Responsibilities End-user support: Respond promptly to phone, email, and online requests for technical assistance. Log and document all help desk interactions, follow up on open tickets, and provide support across PC, voice, and data environments. Advise users on appropriate actions and escalate issues requiring immediate attention. Assist with installing, configuring, and deploying computers and mobile devices, and document resolutions within the help desk system. Troubleshooting: Identify, research, and resolve technical issues of moderate complexity related to applications, systems, software, network devices, and hardware. Utilize available tools and resources to investigate and resolve problems while following standard help desk procedures. Active Directory: Support and maintain the Active Directory environment, including security enhancements, domain management, and identity and access management. Perform recurring tasks using automation tools such as PowerShell, including creating, copying, configuring, and deleting user and computer accounts, conducting bulk operations, and managing inactive or disabled accounts. Preferred Qualifications Strong PC troubleshooting skills; experience with AD, DNS, DHCP, and VPN Ability to diagnose and resolve basic computer and technical issues Printer setup and management experience Experience with Mobile Device Management solutions Excellent verbal communication skills Strong customer service mindset and ability to support users at all organizational levels Ability to work independently, onsite, or as part of a team Sense of urgency and ability to perform well under pressure About Presidio Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization.Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements. Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India. For more information visit: *******************

Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment. In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting. This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA... 🔧 What You'll Be Doing: • Provide onsite Help Desk support for end users • Troubleshoot Microsoft (Office 365) and line-of-business applications • Support hardware including workstations, servers, and printers • Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi) • Support network security tools and practices • Assist with VoIP system support • Administer Active Directory (users, GPOs, OUs, permissions, etc.) • Support backups and disaster recovery processes • Provide basic VPN and Remote Desktop support • Monitor system alerts via RMM tools and respond to service tickets • Participate in an after-hours on-call rotation • Serve as the SME for assigned technologies and systems ✅ What We're Looking For: • Strong communication and customer service skills • Solid troubleshooting and problem-solving ability • Able to prioritize and multitask in a fast-paced environment • Familiarity with common Help Desk tools and workflows • Strong technical aptitude with eagerness to learn

Stratix Systems is an innovative and growing company providing a full range of IT consulting services to small and medium-sized businesses. Stratix Systems has been in business for over 40 years and is headquartered in Wyomissing, PA with satellite offices located in Pennsylvania, Delaware and New Jersey. Stratix Systems is looking for motivated individuals with a “service first” mindset to deliver an exceptional experience for our clients. The IT Service Desk Engineer Level II must have managed service provider experience or larger vertical IT support experience dealing with at least 50 to 100 clients. Deliver an excellent customer experience by providing technical support, training, and documentation for a variety of projects, service work, onboarding, and IT Road mapping for Stratix IT clients. The role will report full-time to Stratix's Newark DE office and supporting the surrounding Delaware market. An IT Service Desk Engineer Level II should be willing and able to help develop internal engineers and technicians, adapt to the client's needs professionally, be self-driven, help the company improve and grow. Work Schedule - Newark Office Normal start time is 8:00am to 5:00pm, and 40 hours per week, generally 5 workdays - Monday through Friday. However, because this role is client focused hours will vary based on the client need to include evenings or weekends. Clients may require an individual Network Administrator to be on call 24/7 in case of network failures or emergencies. As a non-exempt employee, overtime is paid at one and one-half times rate for hours worked more than 40 per week. ESSENTIAL DUTIES AND RESPONSIBILILTIES: Provide remote and on-site client support to complete assigned tickets thoroughly and efficiently, resolving client's issues in a professional and timely manner. Resolve end-user and end-customer escalation tickets to client satisfaction, within SLA resolution time frames and following best practices. Work with sales team on recommendations for existing and new client environments. Assess client environments including but not limited to networks, servers, onboarding, new clients, etc. Handle escalated tickets from Level I service technicians and take on Level 3 escalation tickets to continue to learn and grow. Support Microsoft Office products, Microsoft Windows Server, Microsoft Exchange Server (on-prem and in the cloud), Microsoft Active Directory, Office 365, and Azure. O365 migrations from start to finish, documenting, teaching, training, and developing of IT team for more efficient and effective deployment and service delivery results. Deploy Desktop and Laptop systems in a variety of client environments. Support and troubleshoot basic to complex issues such as but not limited to: Server, networks, software, hardware, network issues, Windows, Mac desktop operating systems and Windows Server operating systems. LAN\WAN routing >>>>>Firewall administration including VPN administration. >>>>>Mail migrations and setup >>>>>VMWare and Hyper-V hypervisors. >>>>>Networking and firewall issues, including SonicWALL, HPE/Aruba, ADTRAN, Meraki, and Cisco. >>>>>>Familiar with managing various SaaS services, including Microsoft 365, spam filtering, managed AV, etc. >>>>>>Installing, configuring, and supporting Windows Desktops, QuickBooks, LabTech, ConnectWise, Smart phones. Perform technical assessments and provide sales-ready product and service recommendations, labor estimates, and statements of work. Follow the IT Best practice policies and procedures for effective and efficient execution. Complete additional duties as directed and assigned by management. Requirements to Perform Role: Ability to understand technical details in an incident or request to appropriately route the ticket to the correct support level and set priority. Prior customer service experience, including, but not limited to, speaking with clients in a professional manner daily. Exceptional written and verbal communication skills to interact with clients and internal team members regarding incidents, requests, based on ticket escalations. Collaborating with management to teach, train, develop, and mentor team. Capable of recording detailed information quickly and managing multiple calls, issues, and conversations throughout the day. Strong multitasking skillset to quickly resolve client IT emergency needs. Capable of identifying gaps in service delivery Capable of working and engaging in a collaborative team environment Additional Experience Helpful but Not Required: Three years MSP generalist versus industry specific IT Engineer. College or Trade School Degree specific to IT hardware. Experience using ConnectWise Manage or other ticketing software Experience using cloud PBX and software-based phone systems IT MSP Team Lead Project Management training Certifications: A+, N+, Security +, Lab Tech, SonicWALL, MCSA Stratix is an equal-opportunity employer. For more information, please visit our website at **********************

Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Roles & Responsibilities 1. Technical Support: Provide technical assistance to users experiencing hardware and software issues. 2. Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices. 3. Troubleshooting: Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity. 4. User Training: Train users on new technologies and provide guidance on best practices. 5. Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed. 6. Collaboration: Work closely with other IT teams to resolve complex issues. 7. Conference Room Support: Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings. 8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions. Salary Range: $60,000 $65,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Minimum skills and experience: * Minimum 2 years of experience working in a single point of contact help desk * Experience using Jira Service Management Helpdesk application * Experience using GroupLink's eHelpdesk platform * Experience using Genesys Cloud contact center and customer experience platform * Strong customer service skills; telephone etiquette * Great team-oriented interpersonal skill * Great organizational skills * Excellent analytical and problem-solving skills * Strong oral and written communications skills (technical and non-technical) * Robust understanding of the ACD system and trouble ticket process

IT Support Technician (Tier 1 Service Desk) Compensation Range: $24 - $28 per hour | Commensurate with experience Travel: Occasional field travel throughout Greater Philadelphia (PA) The IT Support Technician delivers frontline technical assistance across hardware, software, and end-user systems. The role centers on responsive customer support, accurate issue tracking, and ensuring incidents are resolved promptly or routed to the appropriate next-level team. Responsibilities Act as the initial contact for incoming technical support requests. Troubleshoot and resolve Level 1 issues involving desktops, laptops, peripherals, and core applications. Hand off more advanced or specialized issues to Tier 2/engineering teams when required. Document incidents thoroughly, maintain ticket accuracy, and monitor items through closure. Provide support to users both remotely and onsite, depending on need. Oversee the Level 1 support queue to ensure timely acknowledgment and follow-through. Maintain a customer-focused, solution-driven support experience. Identify recurring problems and suggest improvements to workflows or documentation. Stay current on supported systems, devices, and operating environments. Qualifications 1+ year of experience in help desk, desktop support, or similar IT function (healthcare environment helpful). Strong communication and customer service skills. Practical troubleshooting knowledge across hardware, Microsoft products, and operating systems. Basic understanding of TCP/IP networking concepts. Experience supporting printers, endpoint devices, and telephony equipment. Detail-oriented with the ability to follow established support protocols. Familiarity with ITIL practices (incident, problem, change) is beneficial. Must have a valid driver's license and personal vehicle for occasional field travel. Education Bachelor's degree preferred Associate's degree required Certifications (Preferred) CompTIA A+ CompTIA Network+ CompTIA Security+

Job Title: IT Support Technician Department: Information Technology Reports to: Technology Operations Supervisor FLSA Status: Exempt The IT Support Technician provides technical assistance and hands-on support to Trulieve locations, ensuring reliable performance of hardware, software, and network systems. This role is critical to maintaining operational efficiency through troubleshooting, maintenance, and technology deployments across facilities and dispensaries. Responsibilities include asset documentation, Level 3 escalation support, and development of SOPs for knowledge transfer. The position works closely with the Technology Operations Supervisor to uphold service standards and drive continuous improvement. Key Responsibilities Deliver exceptional customer service and technical support to internal employees. Provide on-site and remote IT support for locations nationwide. Respond promptly to support requests via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, peripherals, and network equipment. Install, configure, and maintain operating systems, applications, and security tools. Manage user accounts, including password resets and access permissions. Perform routine system maintenance and updates. Document issues, resolutions, and processes in the IT knowledge base. Support IT projects such as upgrades, deployments, and migrations. Ensure compliance with IT policies and security standards. Maintain accurate documentation for managed stores and update during quarterly site visits. Administer Microsoft Azure, Office 365, and related applications. Troubleshoot network-related issues and assist with MDM platform management. Collaborate with IT Service Management to ensure a seamless support experience. Audit and streamline manual software processes and contribute to automation initiatives. Provide innovative solutions for complex technical challenges. Respond to critical technical needs on a 24/7 basis. Travel up to 35% nationwide. Retail & Store Support: Provide IT support for retail locations, including POS systems, printers, network connectivity, and store-specific applications. Resolve issues impacting store operations quickly to minimize downtime. Coordinate with vendors and internal teams for hardware replacements and repairs. New Store & Remodel Support: Assist with planning and execution of IT installations for new store openings and remodels. Deploy and configure network equipment, POS systems, workstations, and peripherals. Perform site readiness checks and ensure all IT systems are operational before launch. Document installation processes and maintain accurate inventory of deployed assets. Skills and Qualifications Experience: At least 3 years in IT support, help desk, or desktop support roles within an enterprise environment. Ability to make sound, timely decisions in a fast-paced setting. Independent self-starter. Education & Certifications: Associate's or bachelor's degree in IT, Computer Science, or related field (preferred). Certifications such as CompTIA A+, Network+, Microsoft Role-Based, or ITIL Foundation (preferred). Technical Skills: Operating Systems: Advanced knowledge of Windows OS and Windows Server; familiarity with mac OS and Linux. Microsoft Technologies: Proficiency in Office 365, Azure, Intune, SharePoint, and advanced O365 troubleshooting. Networking: Strong understanding of TCP/IP, VLANs, DNS, DHCP, VPN, and Wi-Fi troubleshooting. Device & Application Support: Hardware/software troubleshooting for desktops, laptops, printers, peripherals, and mobile devices. Systems Administration: Active Directory user management and permissions. Tools: Remote support tools (TeamViewer, Remote Desktop) and ITSM platforms (Zendesk, ServiceNow, ADO). MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems. Core Competencies: Customer Service: Communicate clearly and patiently with non-technical users. Problem-Solving: Identify root causes and implement effective solutions. Time Management: Prioritize multiple tickets and meet SLAs. Collaboration: Work effectively with IT teams and cross-functional departments. Additional Requirements: Must be at least 21 years old and pass Level 2 Background Screening. Willingness to travel up to 35% nationwide. Availability for 24/7 technical support as needed. Physical Requirements Ability to lift 25 lbs. to a height of five feet and carry up to fifty feet. Ability to climb ladders, kneel, crouch, and reach as needed. Ability to work in varying environmental conditions while wearing PPE. Visual acuity for detailed inspection and computer work. Ability to communicate verbally at conversation levels. Work Schedule 40+ hours per week with flexible hours based on business needs. Must be available for on-call duties, evenings, weekends, and holidays. Equal Opportunity Employer Trulieve Supports a Drug Free Workplace

Role: Desktop Engineer Philadelphia PA Duration: 12+ months Experience with but not limited to the following technology: Demonstrated technical experience. Proficient in configuring, managing, and troubleshooting Windows 10 and Windows 11 operating systems. Skilled in writing and executing PowerShell scripts for automation and administrative tasks. Expertise in using Microsoft Deployment Toolkit (MDT) for creating and deploying Windows images. Experience with task sequences, deployment shares, and custom images. Understanding of VBScript syntax, functions, and error handling. Troubleshooting skills. Project management. Vendor management. Familiarity with ITIL principles. Service-Now Must have excellent oral and written communication skills.

Title: IT Support Specialist Duration: 6 month contract + potential extensions Desired Skills & Experience Experience in L1/L2 IT support, including hardware/software troubleshooting, imaging and deployment of devices, strong understanding of network infrastructure, user onboarding/offboarding, asset management, etc. Proven ability to support onsite infrastructure including device network connections, badge access, camera surveillance systems, time & attendance systems, complex meeting room set ups, etc. Strong ability to communicate and collaborate with end users, regional and global IT teams, manage vendor relations, and document support activities effectively Job Description: One of Insight Global's chemical manufacturing clients is looking for a IT Support Specialist to join their team in Newark, DE! This role encompasses tasks such as installing hardware and software, onboarding and offboarding users, ensuring security compliance, integrating and upgrading systems, troubleshooting issues, and providing general IT support for the mutli office campus. Additionally, it involves collaborating with Regional and Global IT teams to guarantee efficient IT service delivery. Compensation: $20-24/hour Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Oscar is working with a leading data transformation organization that is looking for an experienced Solutions Engineer to join their team. As the Solutions Engineer, you will help prospective clients understand our technology, guide them through product capabilities, define requirements, and ensure our solutions meet their business objective Key Responsibilities: Act as the primary technical resource for the sales organization, providing support throughout the entire pre-sales cycle. Deliver compelling product demonstrations, technical presentations, and in-depth discussions to prospective clients and partners. Work closely with prospects to understand their business objectives and translate them into clear solution requirements and product specifications. Offer expert guidance on solution architecture, implementation strategies, and integration of our software and blockchain-driven technologies. Partner with product, engineering, and sales teams to design tailored solutions that meet customer needs. Respond to technical RFPs, develop solution proposals, and assist in planning and executing proof-of-concept (POC) engagements. Stay current on industry trends, emerging technologies, and competitive offerings to effectively position our solutions. Qualifications: 5+ years of experience in solutions engineering, technical sales, sales engineering, or another customer-facing technical role. Strong understanding of software technologies and solid foundational knowledge of blockchain concepts and real-world use cases. Proven ability to bridge the gap between technical and non-technical stakeholders, simplifying complex concepts into business-aligned value. Experience gathering, clarifying, and defining product requirements and customer specifications. Exceptional communication, presentation, and interpersonal skills. Recap: Location: Philadelphia, PA (Onsite) Type: Full time Permanent Rate: $145k - $160k annual salary dependent on relevant experience If you think you're a good fit for the role, we'd love to hear from you!

Responsibilities • Provides on-site client facing support; including installation, servicing, and repairing systems. • Quality checks operational status of system equipment before deployment. • Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting. Basic Qualifications • 1+ years of field support experience • Hardware/software installation, support and troubleshooting • Experience with Windows 10 • Experience with MS Office and OS365 • Configuring new PC's/notebooks via SCCM imaging • Ticket management experience • iOS device familiarity • Lift and carry up to 40lbs Work Environment • Office environment

About Us: Datavault AI is revolutionizing the way organizations manage, value, and monetize their data. We empower businesses to unlock the full potential of their data through advanced financial modeling, risk assessment, and governance tools, all while maintaining privacy and regulatory integrity. Job Description: We are seeking a detail-oriented and proactive Computer Technician to join our IT team. This position is responsible for maintaining workstation and server security, supporting end-users, managing hardware/software deployment, and ensuring compliance with IT policies. The ideal candidate will have strong technical troubleshooting skills, experience with endpoint security, and the ability to communicate effectively with non-technical users. Key Responsibilities: Backup and securely wipe old hard drives quarterly. Ensure workstation and server anti-virus software is kept up to date. Ensure password policy and security policies are being adhered to. Decommission old equipment as needed, according to IT policies. Prepare and redeploy used equipment into production use as needed based on IT policies. Prepare and deploy new equipment and software as directed. Monitor, investigate, and remediate anti-virus and cybersecurity events. Update workstation Operating Systems and software as directed by IT Manager. Perform an extensive audit of all workstations on an annual basis, noting their general details, OS, software, and checking for policy compliance. Remediate any issues found. Perform end user IT support. Assisting IT Manager with IT projects. Complete other IT projects and IT duties as assigned. Qualifications: Associate's degree, bachelor's degree, or equivalent combination of education and CompTIA A+ certifications. 3-5 years of experience as a computer technician, IT support, or related role. Familiarity with Windows, Linux and Mac environments. Strong analytical, diagnostic, and problem-solving skills. Excellent interpersonal and communication abilities. Ability to work independently and manage multiple priorities effectively. Experience working in environments with strong IT compliance or security protocols. Scripting and group policy or Intune experience is preferred. Must be able to quickly relay technical information to non-technical staff and build up rapport with users. What We Offer: Competitive salary and benefits package. A fast-paced, high-impact work environment. Opportunity to work closely with executive leadership. The chance to work with cutting-edge technologies and make a significant impact. A culture of innovation, ownership, and growth.

Title: Site Support Technician | Philadelphia - Multiple Sites Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire Hourly Rate: $28-29/Hr Salary upon Conversion: $60k (contingent upon experience) Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Eastern. Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment. Responsibilities: Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution. Must-Have Qualifications and Skills: Experience: At least 3 years of experience in IT support, working on-site with users IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow. Communication: Strong interpersonal and communication skills.

Systems Engineer (MSP) - T3 Escalations + Projects 📍 Oreland, PA (hybrid) 💰 $80,000 - $105,000 🖥️ MSP Experience Required Join a fast-growing IT services firm where you'll drive infrastructure + cloud deployments, handle advanced escalations, and build long-term client relationships. This role blends hands-on engineering, project delivery, and light technical account management - ideal for a tech who wants ownership, client visibility, and growth. What You'll Do Serve as the top technical escalation point for complex issues Lead infrastructure, cloud, and security projects end-to-end Support and configure Microsoft 365, Azure AD, Windows Server, Intune Manage VMware/Hyper-V and networking (firewalls, VLANs, VPNs, routing) Oversee and harden backup, DR & EDR/security platforms Mentor junior engineers & help elevate the tech stack and processes Work closely with leadership, clients, and internal engineering teams What You Bring 3+ years in an MSP supporting multiple clients (must-have) Microsoft 365 / Azure / AD / Intune Windows Server 2016-2025 VMware / Hyper-V Networking + firewalls Datto / Veeam / similar Benefits Bi Annual Bonuses Medical, dental, vision 401(k) PTO + holidays Certification support & growth opportunities Work in a tight-knit team where your voice matters

Are you an experienced Data Migration Engineer with an expertise in Snowflake and dbt (Data Build Tool) About the role, we are seeking a Data Migration Specialist with extensive experience in dbt (Data Build Tool) and Snowflake, and solid proficiency in Python within the AWS ecosystem. The role involves developing, maintaining, and optimizing scalable data pipelines and integrations that enable data-driven decision-making across platforms. Please do not apply without current and extensive dbt and snowflake. About the team, this diverse team provides post-sale technical support services to our University customers, including installation, troubleshooting, problem resolution and maintenance of products and services. Key Responsibilities Designing, implementing, and maintaining data pipelines using dbt and Snowflake Developing and automating Python scripts for data transformation, validation, and delivery Managing data workflows and deployments across the AWS ecosystem (S3, Lambda, ECS, IAM, etc.) Collaborating with internal and external teams to deliver efficient, secure data integrations Troubleshooting and resolving data pipeline or performance issues Applying best practices for CI/CD, testing, and version control in data workflows Contributing to ETL orchestration and scheduling using Matillion Required Skills & Experience Possess current experience with dbt and Snowflake (required). Please do not apply with this experience. Experience with Matillion ETL or similar data orchestration tools Familiarity with Airflow, Dagster, or other workflow orchestration frameworks Have current and extensive Python development skills for automation and data processing Possess a solid understanding of AWS services related to data engineering Experience with SQL, schema design, and performance optimization Possess familiarity with Git and collaborative development practices

Locals Only! Network Engineer Mount Laurel, NJ: 100% Onsite! 12 + Months $55-60/HR In-Person Interview Required! Must Have: Network engineer with SDWAN and NGFW experience is required. Nice to Have: Experience with LTE/5G or wireless carriers is a nice-to-have. API, scripting, python, etc skills are nice-to-have Desired Skills and Experience Locals Only! Network Engineer Mount Laurel, NJ: 100% Onsite! 12 + Months $55-60/HR In-Person Interview Required! Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Under supervision this person will inspect, repair, maintain, and calibrate basic diagnostic imaging equipment, devices, systems, and instruments. Interact on a routine basis with other clinical health providers in the identification of technology-based problems. Participate in on-the-job training programs regarding technical, administrative, and customer service requirements. The ISE II for this role will possess: -Experience in a hospital or healthcare setting -Have 5+ years of imaging experience -Ability to make decisions regarding troubleshooting and repairing medical imaging devices -Excellent communication, customer service and time management skills -Cathlab, CArms, and Ultrasound service experience (Strongly Preferred)

We are in need of a SAP Support Specialist to provide front-line operational assistance for enterprise resource planning systems, ensuring stable day-to-day performance and smooth execution during major deployment events. This role works closely with project leadership, implementation partners, and the Service Desk to maintain system health, guide end users, and uphold support standards throughout the ERP lifecycle. Core Responsibilities ERP Issue Intake & Resolution Act as the initial point of contact for ERP-related incidents and service requests. Perform Level 1/2 troubleshooting, escalating issues according to ITIL/ITSM practices. Oversee inbound tickets in ServiceNow to ensure timely handling and adherence to support expectations. Testing, Cutover & Deployment Readiness Provide extended coverage during system testing, cutover activities, and launch periods. Engage daily with PMO teams and implementation partners to review transition plans, outstanding risks, and required dependencies. Conduct routine environment checks to verify system stability and availability ahead of key milestones. User Access & System Preparation Confirm users are properly provisioned with system accounts, authentication tools, and access resets. Validate workstation setup, device connectivity, and peripheral functionality associated with ERP-driven workflows. Documentation & Knowledge Transfer Create and update How-To guides, support documentation, runbooks, and knowledgebase articles. Equip the wider Helpdesk team with training on ERP procedures, common problems, and escalation paths. User Communications & Stakeholder Interaction Deliver clear updates regarding outages, known issues, changes, and progress during incident resolution. Provide on-site support during location rollouts, assisting with hardware and process-related questions. Operational Flexibility Participate in after-hours or on-call rotations during critical testing and deployment stages. Assist with general Helpdesk responsibilities during non-peak ERP periods, ensuring consistent queue coverage and warm transitions. Qualifications Experience supporting ERP applications; exposure to SAP S/4HANA is highly advantageous. Familiarity with ITIL/ITSM service management frameworks and enterprise ticketing tools such as ServiceNow. Strong interpersonal and communication skills with the ability to support diverse user groups. Ability to operate effectively in time-sensitive, high-visibility environments.

Job Title: Onsite Support Technician Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Roles & Responsibilities 1. Technical Support: Provide technical assistance to users experiencing hardware and software issues. 2. Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices. 3. Troubleshooting: Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity. 4. User Training: Train users on new technologies and provide guidance on best practices. 5. Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed. 6. Collaboration: Work closely with other IT teams to resolve complex issues. 7. Conference Room Support: Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings. 8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions.