Technical support engineer jobs in New Castle, NY

Help Desk Technician (Part-Time) (Anticipated) JobID: 1329 Technology/Help Desk Technician Additional Information: Show/Hide HELP DESK TECHNICIAN (HOURLY/PART-TIME) (Anticipated) 2025-2026 SCHOOL YEAR DISTRICT We are presently accepting applications for the following position: HELP DESK TECHNICIAN (HOURLY/PART-TIME) QUALIFICATIONS: * High school diploma or equivalent * Associate's degree or higher in Information Technology or related field, preferred * Previous experience in a help desk or technical support role, preferably in an educational environment * Strong knowledge of Windows and Google Chromebook operating systems * Familiarity with common software applications such as Microsoft Suite, Google Workspace, and educational software * Basic understanding of networking concepts (LAN, Wi-Fi, IP addressing) * Excellent problem-solving skills and attention to detail * Strong verbal and written communication skills * Ability to work effectively with diverse users, including students and staff of all technical skill levels * Ability to prioritize tasks and manage time effectively in a fast-paced environment * Commitment to maintaining confidentiality and data security * Knowledge of classroom technologies such as interactive whiteboards, Chromebooks, and tablets * Preferred basic understanding of cybersecurity best practices Hourly Rate: $23.00 Hours per week: maximum 29.5 This is a part-time position that does not include benefits. Fair Lawn Public School District is an Equal Opportunity Employer. If you are interested in applying, please apply through this link *****************************************************

Job DescriptionDescription: About Us Medwiz Solutions is a rapidly growing Long-Term Care Pharmacy dedicated to delivering innovative and reliable healthcare solutions. We are seeking an experienced Helpdesk Technician to join our IT team and provide critical support to our pharmacy operations. Position Summary The Helpdesk Technician will serve as the first point of contact for technical support requests, ensuring smooth IT operations for both onsite and remote users. This role requires strong troubleshooting skills, a solid background in system administration and Office 365, and the ability to thrive in a fast-paced healthcare environment. Key Responsibilities Provide first and second-level helpdesk support to end users across multiple locations. Diagnose, troubleshoot, and resolve hardware, software, and network issues. Administer and maintain Windows Server 2019 and higher environments. Manage and support Active Directory, DNS, DHCP configurations. Manage and support Office 365 applications and services. Assist with network troubleshooting and connectivity issues. Provide technical support for remote users, including VPN and Citrix environments. Document support tickets, resolutions, and processes in the helpdesk system. Participate in rotating after-hours on-call support schedule. Qualifications Minimum 5 years of prior helpdesk experience (healthcare industry experience strongly preferred). High School diploma (Associate's or Bachelor's degree in IT-related field a plus). Strong Office 365 administration skills Strong knowledge of Windows Server 2019+, Active Directory, DNS, and DHCP. Experience with network troubleshooting (LAN/WAN, TCP/IP). Citrix experience preferred. Previous experience supporting remote users highly desirable. Excellent problem-solving skills and strong customer service orientation. Schedule Standard hours: Monday - Friday, 8:00 AM - 5:00 PM. Participation in rotating after-hours on-call schedule required. Requirements:

Job Description We are a dynamic Managed Service Provider (MSP) based in the NY area, seeking a motivated and talented Level 1 Support Technician to join our team. If you possess strong vocal and written communication skills, a passion for excellence, and a drive for growth, we want to hear from you. Responsibilities Provide first-level technical support to clients primarily from our central office in Syosset, NY. Assist clients with troubleshooting and resolving hardware, software, and network issues via phone, email, and remote support tools. Occasionally visit client sites to provide on-site support as needed. Document and track all support requests, resolutions, and follow-up activities in our ticketing system. Collaborate with other team members to escalate and resolve complex issues. Participate in ongoing training and development to stay current with emerging technologies and best practices. Potential involvement in various projects, providing exposure to different technologies and disciplines within the IT field. Qualifications Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Basic knowledge of computer hardware, software, and networking fundamentals. Ability to work independently and as part of a team. Customer-focused attitude with a desire to provide exceptional service. Willingness to learn and adapt to new technologies and environments. Availability to occasionally travel to client sites as required. Preferred Skills Previous experience in a helpdesk or technical support role. Familiarity with MSP environments and ticketing systems. Certifications such as CompTIA A+, Network+, or similar are a plus. Benefits Competitive salary and benefits package. Opportunities for professional growth and advancement. Supportive and collaborative work environment. If you are looking to join a growing company with a commitment to excellence and innovation, apply today to become a part of our team!

Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description CorCystems is a Managed IT Services company located in Ridgefield, CT. We are looking for a new team member in our Service Dept. to provide exceptional technical support to our managed clients both remotely from our Ridgefield, CT office and on-site at clients office as needed. The Support Specialist position, is responsible for providing daily technical assistance to clients in a professional and friendly manner. The ideal candidate will have a proven, successful experience working in a Managed IT Services environment or in a related IT technical support role and enjoys helping others and continual learning and career advancement. Requirements Provide friendly, professional customer service to clients Quickly troubleshoot and resolve technical issues in a ticket queue Support for client computer networks including business related technologies including Windows operating systems, Office 365, Remote Access usage, VOIP, mobile devices, etc. Support disaster recovery backup solutions Extensive Experience troubleshooting printers, scan to email and file SonicWALL, Palo Alto and Meraki routers and firewalls experience Understand and able to manage Routing and switching concepts including ACLs, Ports, VLANs, etc. Solid experience in managing Active Directory and GPOs Experienced managing and supporting VM Ware and Hyper V servers and environments Comfortable with troubleshooting LAN and WAN technologies Handle escalated tickets as needed Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages Work with vendors/partners as needed to resolve client issues Provide detailed documentation and explain resolutions for escalated issues Maintain high level of client satisfaction Work in a team environment and communicate effectively Escalate service issues that cannot be completed within agreed service levels Responsible for entering time and expenses in ConnectWise as they occur Work through a daily schedule in ConnectWise that has been established through the dispatch process Enter all work as service tickets in ConnectWise Maintain certifications required for position Ability to multi-task and adapt to changes quickly Ability to de-escalate situations Educational/Vocational/Previous Experience Recommendations BA/BS, preferably in computer science or a related field. 2+ years experience technical experience in a service business. MSP experience a plus. Benefits CorCystems offers a great benefits package with a substantial healthcare subsidy for employees. Benefits include, Medical, dental/vision, life insurance, paid Holidays, a generous Paid Time Off policy as well as a 401k company match. Salary commensurate with experience. Please provide salary requirements when applying. All candidates extended an offer must pass a drug screen and background check

The Technical Support Analyst Trainee is responsible for providing comprehensive IT support for employees and business operations, while developing expertise in the effective use and support of technology. This is an entry-level position.Key areas of responsibility include providing quality customer support, troubleshooting and issue resolution, meeting service response time goals, researching and answering end user questions, documenting support tickets, solutions and maintaining the IT support knowledge base. PRIMARY DUTIES: Quickly and correctly identify technical issues or problems. Recommend the most efficient solution to address the issue. Respond to requests for technical assistance by phone, email, messaging or in-person as needed. Answer web-based inquiries within the response time goals for the IT Help Desk. Answer phone calls and within the response time goals for the IT Help Desk Build and expand knowledge base to support technology infrastructure, hardware, software and user needs. Improve response times by contributing content to our FAQ help database. Propose technological innovations that support the Bank's mission and vision. SECONDARY DUTIES: Maintain effective workload organization and follow through issues to completion. Record and maintain required information to support accurate reporting for Senior Management. Identify and perform best practices for addressing various issues with our endpoint's hardware, and software. Support patch and vulnerability management programs. Perform maintenance on endpoints as needed. Troubleshoot, configure and install hardware, software, and peripherals. Adhere to established IT policies and procedures. Comply with all applicable banking regulations. Follow security protocols within the Bank to ensure the safeguarding of non-public personal information. Perform other duties as assigned.

The Associate Media and Technology Support Manager play a key role in supporting academic and administrative technology services across campus. This position assists in managing daily operations related to classroom technology, media services, and end-user support. The Associate Manager also contributes to the planning, deployment, and adoption of new tools-including emerging technologies such as AI-to enhance teaching, learning, and university operations. Media & Classroom Technology Support * Oversee the maintenance, setup, and support of AV systems in classrooms, conference rooms, and event spaces. * Coordinate troubleshooting and support for classroom technology and hybrid teaching solutions. * Support lecture capture, live streaming, and video conferencing platforms (e.g., Zoom, MS Teams). * Serve as a point of contact for academic departments on instructional technology and AV needs. * Provide training and guidance to faculty and staff on the effective use of media and digital tools. * Assist with planning and implementation of classroom technology upgrades. * Work closely with AV vendors to ensure that break-fix SLAs are being met. * Document ongoing classroom technology issues and assist with rescheduling of rooms. Help Desk & Desktop Support * Assist in supervising help desk operations, ensuring timely and effective resolution of technical issues. * Support ticket triage, escalations, and root cause analysis. * Deploy computers to new hires and assist with computer refreshes. * Train and mentor student workers or entry-level support staff. Media Technology & Event Support * Oversee the planning, deployment, and technical support of media technology for university events, classrooms, and special functions. * Manage the reliable operation of audiovisual systems, video conferencing platforms, lecture capture, and live streaming equipment across campus venues. * Coordinate with Media and Technology support team to deliver high-quality support for academic lectures, administrative events, student programs, and hybrid engagements. * Lead the team responsible for on-site setup, real-time troubleshooting, and post-event follow-up. * Maintain awareness of emerging media and presentation technologies to ensure the university remains innovative, competitive, and equipped to meet evolving academic and event delivery needs. Research & Special Projects * Conduct research and evaluate emerging technologies to support institutional goals. Lead or participate in special projects and strategic initiatives as assigned by IT leadership, contributing technical expertise and project management support as needed. * Other duties as assigned.

Summary:The IT Help Desk Associate will offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.Job Description: Responsibilities: · Serves as the first point of contact for customers seeking technical assistance over the phone, email or ticket system · Perform remote troubleshooting through diagnostic techniques and pertinent questions · Determine the best solution based on the issue and details provided by customers · Walk the customer through the problem-solving process · Direct unresolved issues to the next level of support personnel · Provide accurate information on IT products or services · Record events and problems and their resolution in logs · Follow-up and update customer status and information · Pass on any feedback or suggestions by customers to IT team · Identify and suggest possible improvements on procedures · Install MS office s/w products and manage accounts · Manage company phone system · Install Windows 7 & 10 and manage accounts · Support Sales Apps on PC, MAC, and Mobile devices · Manage IT assets thru IT Management Systems · Other IT related tasks given by managers Qualifications: · BS/BA in IT, Computer Science, or relevant field · Proven experience as a help desk technician or other customer support role · Tech savvy with working knowledge of office automation products, databases and remote control · Good understanding of computer systems, mobile devices and other tech products · Ability to diagnose and resolve basic technical issues · Excellent communication skills · Customer-oriented and cool-tempered · MS office (Word, Excel, PowerPoint, Access) skills · Proficiency in English and Korean Benefits Premium Medical Insurance Coverage 401(k) Savings Plan Paid Time Off (PTO) based on seniority Paid Holidays Additional Workplace Offerings (subject to change or eligibility.) Annual Bonus Plan Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room Summer Fridays Complimentary Gourmet Breakfast, Lunch, and Dinner Relocation Support for New Hires Work Anniversary Recognitions Congratulatory & Condolence Gifts Employee Referral Bonus Program License/Certification Reimbursements Corporate Employee Discounts Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card Commuter Support (Shuttle Bus Program and EZPass Support) Vehicle Perks Qualification(s):Education(s):Bachelor of Science (B.S): Computer and Information ScienceWork Experience:Experience Range I: 0 - 2 years of relevant experience or industry exposure in a related field Skill(s):Microsoft ComputerLanguage(s):EnglishCertification(s):Not Applicable The anticipated compensation range is 19.25 - 36.55 USD Hourly Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors. Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Skills and Experience * Proven knowledge and experience in trouble-shooting, switching, and routing * 2+ years of working experience in Networking * Minimum CCNP certification or equivalent knowledge * Experience with Network security, WAN * Working knowledge of ITIL Preferred Skills and Experience * Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX * Experience with Ansible automation Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.

Belimo is the global market leader in the development, production, and marketing of field devices for the energy-efficient control of heating, ventilation and air conditioning systems. Damper actuators, control valves, sensors, meters, and gas monitors make up the company's core business. Founded in 1975, Belimo employs approximately 2,000 people in over 80 countries and is listed on the Swiss Exchange (SIX) since 1995. JOB SUMMARY The Technical Support Production Engineer will optimize test procedures and test equipment in collaboration with manufacturing, product development, and Production Engineering team in Switzerland. COMPANY'S MISSION AND VALUES The objectives of this position are fully integrated to the objectives of the Company's Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy.REPORTING STRUCTURE The Technical Support Production Engineer is part of the Project US Quality Management Team and reports to the Manager, Production Projects. This position bears full responsibility for all agreed upon goals and objectives. JOB RESPONSIBILITIES On-time creation of test procedures for the automated end-of-line testers and programming units. Support the maintenance team as 2nd level support for Production equipment in Danbury, Sparks and Hinwil. (maybe worldwide, e.g. P-Box) Optimize test procedures and test equipment in collaboration with manufacturing, product development, and Production Engineering team in Hinwil. Building up and maintaining knowledge of test sequences, product knowledge, SW tests and the core assemblies of the work equipment used in production. Actively build up experience with internal units dealing with related topics Support production engineering software team in the integration of new software into production systems Ensure that the work equipment and the test programs function in a process-safe manner. are appropriately documented and changes are traceable, and that knowledge is ensured Actively participate in improving the First Pass Rate and process reliability of products, work equipment and processes Helping to optimize production by means of appropriate processes and work equipment as well as user-friendly software Project management or participation in interdepartmental tasks for the development of new or optimization of existing work equipment. Assistance in the analysis and solution of quality cases Coordination of cross-departmental tasks and projects Coordination (technical) with local support in Hinwil and Customization Centers worldwide. Ensure Deputy is adept and knowledgeable to cover vacation Technical support of temporary employees and maintenance staff Assist in technical definition of new testing and automation systems REQUIREMENTS Associates or Bachelors in Electronics or Mechanics with a focus on Automation Experience with LabView, PLC Programming, and/or Beckhoff (Twin CAT Structured Text) in industrial applications, or at least any other programming language to have general understanding programming code Knowledge of programming and robotics Knowledge in test or automation systems (hardware or software) Basic knowledge of IT networks 5 years of work experience in related field Production environment Travel to Headquarters in Switzerland 1-2 times annually German speaking a benefit Team player, willing to work in a matrix environment Communicative, cooperative, open Systematic, determined Proactive and innovative The base pay for this position ranges from $85,000- $100,000 annually with a target performance bonus of 10% of an employee's annual base salary. Belimo is committed to paying all employees in a fair, equitable and transparent manner. Compensation is based on several factors including geographic location and may vary depending on job-related knowledge, skills, education and experience. Belimo is a total compensation company which includes a comprehensive benefits package including a full range of medical, financial, and other competitive benefits. Belimo is proud to be an equal opportunity employer. #WeAreBelimo This position is not eligible for visa sponsorship such as H1B, TN, E-3, STEM OPT.

Our client, a forward-thinking organization in the Hackensack, NJ area, is seeking a talented IT Systems Administrator to join their team. As a key member of their infrastructure team, you will be responsible for ensuring the stability, security, and efficiency of their IT systems. If you have a strong technical background and a passion for problem-solving, we encourage you to apply. Our client offers: A collaborative and dynamic work environment A comprehensive benefits package Opportunities for professional growth and development Key Responsibilities: Spearhead the design, implementation, and maintenance of IT infrastructure, ensuring seamless integration and optimal performance. Establish and enforce IT policies, procedures, and standards, guaranteeing adherence to industry best practices and regulatory requirements. Deliver expert-level technical support for Windows 10 and 11, Active Dictionary, DNS and IP networking. Create and maintain comprehensive technical documentation and knowledge base articles, facilitating IT infrastructure and operations. Technical Essentials: Experience with Entra (nee Azure) AD and Microsoft 365. Familiarity with Cisco switches and firewalls. Comprehensive understanding of IT infrastructure, encompassing Active Directory, Desktop Engineering, Identity and Access Management, Device Management, and Endpoint Security. Proficiency in Windows 10 and 11, including in-depth knowledge of baseline security policies and compliance requirements. Knowledge of IT service management frameworks and practices. Nice to Have: Experience with Atlassian stack (JIRA, Confluence, Bit Bucket etc…) Knowledge of VMware environment Experience with Mac desktop support Familiarity with scripting languages, preferably PowerShell Experience with compliancy models (ISO, NIST, FedRAMP, CMMC)

A leading IT managed services provider, based in Hackensack, New Jersey, has been delivering cutting-edge technology solutions since its founding in 2005. With a tight-knit team of 2-10 skilled professionals, the company specializes in providing tailored IT support, robust cybersecurity, and cloud services for small to mid-sized businesses in industries like accounting, home care, and real estate across the Tri-State Area, including New York and New Jersey. Known for its client-first approach, the firm offers 24/7/365 availability, rapid response times, and strategic IT planning to minimize downtime, protect against cyber threats, and ensure compliance with regulations such as HIPAA, PCI DSS, NIST CSF, and GDPR. Under the guidance of its leadership, the company fosters long-term client relationships by prioritizing clear communication, avoiding technical jargon, and delivering seamless migrations to tools like Microsoft 365 and Teams, resulting in enhanced efficiency, security, and cost savings. With testimonials highlighting partnerships spanning over 15 years, the company's mission is to empower businesses to focus on growth by removing IT barriers, positioning it as a trusted partner in today's digital landscape. The Support Engineer role within the Managed Services Group is a dynamic, client-facing position that combines technical expertise with strategic problem-solving to deliver exceptional IT support. As a full-time salaried professional reporting to the Director of Operations and the President, you will handle reactive support tickets of varying complexity, identify trends for potential automation, and collaborate on process improvements to enhance service quality. Adhering to the company's “Company Way,” you'll focus on business outcomes, own tickets through to resolution, and manage client expectations with clear, professional communication. A typical day starts at 8:30 AM with reviewing the support desk schedule, addressing client tickets for issues like network troubleshooting or Microsoft 365 configurations, and explaining solutions to non-technical stakeholders. Midday involves team discussions to analyze trends or evaluate tools, escalating complex issues as needed while keeping leadership informed. By 5:30 PM, you'll document resolutions and refine best practices to prevent future issues, targeting high productivity metrics like same-day ticket closures. Responsibilities Develop and maintain in-depth knowledge of client networks to provide effective reactive technical support. Work directly with clients to troubleshoot and resolve IT issues promptly. Manage support desk scheduling to ensure efficient coverage and response times. Identify common trends and underlying technology issues impacting tickets per endpoint (TPE) for potential automation or escalation. Collaborate with the team to evaluate process improvement opportunities, assess tools, and enhance overall support operations. Keep management informed of any issues that could affect the organization. Ensure best practice methods are implemented wherever possible and contribute to the expansion of incidental, contractual, or managed services. Implement the company's “Company Way” by defining and applying best practices with a business-first mindset. Own every support ticket from initiation to completion, including necessary escalations. Set and manage client expectations through exceptional customer service and communication. Qualifications Excellent oral communication skills: Speaks clearly and persuasively, listens effectively, gets clarification, responds well to questions, and participates actively in meetings. Strong written communication skills: Communicates clearly and concisely in writing, edits for spelling and grammar, varies style as needed, and presents numerical data effectively. Proficient problem-solving abilities: Identifies issues timely, gathers and analyzes information skillfully, develops alternative solutions, resolves problems early, and excels in group problem-solving. Commitment to business ethics: Treats people with respect, keeps commitments, inspires trust, works with integrity, and upholds organizational values. Solid analytical skills: Uses thinking and reasoning to solve problems effectively. Ability to normalize technical jargon when communicating professionally with clients. 5+ years of experience in network/IT systems and troubleshooting. Experience with helpdesk/desktop support. Proficiency in Microsoft 365, Exchange, OneDrive, SharePoint, and Teams. Experience with Windows Server, Active Directory Management, Group Policy, etc. General understanding of TCP/IP, DNS, DHCP, and RADIUS. Hands-on experience with virus, spyware, and malware removal. Strong network troubleshooting skills. Experience installing and supporting the Microsoft Office Suite. Experience managing firewalls, spam filtering, antivirus, and other security tools. Preferred: Experience supporting networks for small to mid-sized businesses, administering cloud services, MAC experience, Fortinet firewalls and switches, backup/disaster recovery/business continuity, VPN solutions, and PowerShell. IT industry certifications preferred; the company provides an education path for required certifications. Salary and Work Details Competitive annual salary ranging from $70,000 to $80,000, based on experience and market averages for similar roles in the area. Full-time schedule: 8:30 AM to 5:30 PM, Monday through Friday. Travel required: Approximately 10%. Positions supervised: None.

For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description The Server and Network Administrator works closely with the customers, developers, and application operators and is responsible for creating direction, planning, implementing, and managing servers and networks to facilitate and support the application developers and maintenance personnel. Provide guidance and mentorship to the development and operations teams, offering a high level of support and best practice knowledge to application administrators and developers. The Server and Network Administrator is responsible for ensuring high levels of uptime and availability, and in addition, evaluates and advises on all technology components, such as software and hardware capabilities for servers, networks, systems, and applications. Responsibilities: Lead the integration of various complex enterprise-level servers and networks Manage and administer servers and networks to ensure system integrity Plan, design, and implement identified special technology projects Installing, configuring, and maintaining network hardware (like routers, switches, and firewalls) and software, ensuring network security and performance, troubleshooting connectivity issues, managing user accounts and permissions, performing backups and disaster recovery, and documenting network systems Oversee the evaluation of system and network performance and recommend improvements Coordinate the troubleshooting and support calls with internal software engineers and application operators Manage the preparation of technical and functional documentation for required systems Implement all servers and network hardware, and system-related security patches and OS upgrades when it is needed Apply the configurations and security patches to all network devices, such as the routers, firewalls, and switches Coordinate the completion of Standard Operating Procedures for relevant servers, network hardware, and systems Perform root cause analysis of complex server system problems and provide corrective action Proactively monitor backups and server logs Work through alerts raised by alert software for proactive fixing Work with a change control policy on any changes Compile daily, weekly, and monthly reports for the corresponding team leader Execute duties in accordance with ITIL framework guidelines Participate in regular and irregular customer/staff meetings, staff training programs, and supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested Work with the IT Manager to identify single points of failure and to work out Disaster Recovery plans Make recommendations to the team leader for improving systems and processes Stay abreast of the latest technology and work with the team leader on potential upgrades Perform and support other tasks as identified by the Technology Manager Salary: $65,000 - $68,000/yr. (D.O.E) Qualifications Bachelor's degree in computer science, engineering, or a related field No limitation to work in the United States without a visa sponsorship 5+ years of server & network admin experience Extensive knowledge and hands-on experience in Windows, Linux, and UNIX operating systems Extensive knowledge and hands-on experience in managing servers and networks in cloud and virtual machine environments Strong knowledge of network hardware and software (routers, switches, firewalls, VPNs, VDI, MPLS) Proficiency in network monitoring tools and troubleshooting methodologies Understanding of network security best practices Excellent problem-solving and analytical skills Familiarity with different types of networks, including LANs, WANs, VPN, MPLS, VDI, and cloud-based systems Solid knowledge of performance Improvement best practices Willingness to build professional relationships with staff and customers Professional certification, such as CISSP, CCNA, or CCNP Excellent communication, motivational, and interpersonal skills Prefer a Korean English bilingual, but not mandatory Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***

Job DescriptionDescription: The IT Technical Support Specialist provides day-to-day technology support to corporate staff and remote property teams across multiple states. This role is responsible for troubleshooting hardware and software issues, supporting property management systems, ensuring smooth onboarding of new employees, and maintaining a reliable and secure IT environment for a fast-growing property management company. This is an on-site role in our Montvale, NJ corporate office. Key Responsibilities Provide first-level and second-level support for corporate and property-level employees via phone, email, remote desktop, and in person. Install, configure, and maintain hardware, software, and peripherals. Maintain ticketing system, ensuring issues are tracked, updated, and resolved in a timely manner. Assist with user account creation, access permissions, password resets, and troubleshooting. Assist with basic network troubleshooting (Wi-Fi, VPN, routers, switches, firewalls). Support VoIP systems and phone setup for corporate and property offices. Coordinate with vendors for internet service, equipment repairs, and hardware replacements. Help maintain IT inventory, asset management, and equipment deployment. Prepare and set up workstations for new hires (computers, phones, credentials, system access). Conduct brief IT orientations for new employees. Ensure proper deactivation of user accounts and return of company equipment. Support IT security procedures, including MFA, antivirus, updates, and access controls. Assist in implementing cybersecurity best practices across corporate and property locations. Maintain documentation of IT processes, troubleshooting guides, and equipment logs. Work Environment Full-time, on-site role in Montvale, NJ corporate office. Occasional travel to local property sites as needed (rare). Some after-hours support may be required for urgent issues. #OFFICE25 Requirements: Qualifications Required 3 + years of IT support experience, preferably in a multi-site or customer-facing environment. Strong knowledge of Windows 10/11, Microsoft 365, and common business applications. Experience with help desk ticketing systems and remote support tools. Ability to troubleshoot hardware, software, and basic network issues. Excellent communication, patience, and customer service skills. Ability to multitask and prioritize in a fast-paced environment. Preferred Experience in property management or real estate industry (a plus). Familiarity with property management software (Rent Manager, Yardi, AppFolio, etc.). Basic understanding of networks, Wi-Fi, switches, and VPN environments. A+/Network+ certifications or related training. Key Attributes Strong problem-solving and critical thinking skills. Professional, dependable, and responsive. Comfortable supporting both technical and non-technical users. Team-oriented with a service-first mindset. Organized, detail-oriented, and proactive.

Systems Engineer (Dedicated) Reports to: Client Technology Manager Status: Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now! We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth. Responsibilities: Perform IT Support services to users onsite Use of a ticketing system to manage support queries Maintain documentation and comply with rules and guidelines of the organization · Adherence to strict change control procedures Requirements: The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration) End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting Strong verbal and written communication skills, responsibility, and follow-through Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD) Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy Basic understanding of networking concepts Periodic travel to customer office locations within the metropolitan area will be required The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. Desirable Qualities: Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ Experience working in an MSP environment Support of Sophos or similar product for endpoint threat management Basic understanding of virtualization platforms such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Details Headquarters - NJ - Englewood Cliffs, NJ Internship $20.00 - $20.00 Hourly Up to 25% Professional ServicesDescription We are looking for individuals with a passion for technology and the desire to work in a team environment with many talented technology professionals. Network Doctor is an IT managed services firm where company culture and teamwork is a part of our DNA. Successful interns will develop a tremendous amount of real-life experience in network administration, technology solutions, client communications, and business automation. Our firm provides IT support for businesses in the NY-metro area, working with hundreds of businesses across a diverse range of industries. Internships typically run +/-6 months. Employment opportunities may ensue depending on your success in the position and employment availability at the end of the internship period. The candidate should be a motivated individual looking to work in a fun, young and fast-paced atmosphere. Responsibilities will be diverse and require personal judgment. The future team member would work from our Englewood Cliffs, NJ office daily and when needed travel onsite to our clients. Job Responsibilities and Duties Provide technical support to clients via phone, email, via remote assistance as well as onsite. Assist with the installation, configuration, and maintenance of hardware and software systems. Monitor and troubleshoot client networks, servers, and infrastructure components. Collaborate with senior engineers to implement IT solutions tailored to clients' needs. Assist with documentation, including network diagrams, system configurations, and client communications. Participate in team meetings, training sessions, and professional development activities. Qualifications This job absolutely requires the following - do not apply if you don't have: Strong interest in IT, networking, and systems administration. Basic knowledge of Microsoft Windows Server, Active Directory, and Office 365. Familiarity with networking concepts (TCP/IP, DNS, DHCP). Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work well independently and as part of a team. Must be organized, detail oriented, and responsible You're probably right for this job if you have: Pursuing a Bachelor's degree in Computer Science, Information Technology, or related field. Industry certifications like CompTIA A+, Network+, Microsoft AZ-900. Customer service experience

Jr. Systems Engineer Reports to: Client Technology Manager Type: Full-Time, Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now! We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth. This position is classified as a 100% dedicated onsite role reporting to a client's offices in Stamford and NYC A great opportunity to join a financial industry focused MSP and become a dedicated onsite junior systems engineer at one of our high-profile customers. You will be an extension of Atlas Support Team on premises with the client and directly supporting their user base and infrastructure. Responsibilities: Perform IT Support services to users onsite Use of a ticketing system to manage support queries Maintain documentation and comply with rules and guidelines of the organization Adherence to strict change control procedures Requirements: The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration) End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting Strong verbal and written communication skills, responsibility, and follow-through Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD) Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy Basic understanding of networking concepts Periodic travel to customer office locations within the metropolitan area will be required The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. Desirable Qualities: Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ Experience working in an MSP environment Support of Sophos or similar product for endpoint threat management Basic understanding of virtualization platforms such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.