Post job

Technical support engineer jobs in Palm City, FL - 105 jobs

All
Technical Support Engineer
Technical Support Technician
Desktop Support Technician
Information Technology Contractor
Senior Technical Support Specialist
Technical Specialist
Technical Support Specialist
Information Technology Administrator
Information Technology Generalist
Information Technology Technician
Information Technology/Support Technician
Systems Support Specialist
Systems Engineer
Information Technology Specialist
Field Systems Technician
  • Desktop Support Technician II

    St. Lucie County, Fl 3.9company rating

    Technical support engineer job in Fort Pierce, FL

    POSITION OVERVIEW: The IT Desktop Support Technician II provides intermediate-level technical support, conducting independent field work and resolving more complex issues. This position supports County operations with troubleshooting, installations, and system updates, while mentoring Tier I staff and ensuring consistent documentation. KEY RESPONSIBILITIES: Technical Support & Troubleshooting: * Independently resolve a broad range of user issues on-site and remotely. * Accurately diagnose and document technical problems in Easy Vista. * Identify patterns in routine issues to suggest resolutions. Hardware & Software Deployment: * Deploy and maintain a variety of devices including desktops, laptops, and AV equipment. * Conduct hardware and software installations, upgrades, and repairs. * Maintain inventory systems and assist in asset tracking. Customer Service & Professional Development: * Provide high-quality support with a customer-service focus. * Stay current with IT trends and best practices through ongoing training. * Contribute to the knowledgebase and mentor Tier I technicians. COMPETENCIES: The following competencies are key to success in this role, enabling effective contribution, collaboration, and adaptability in a dynamic work environment. * Proficient in desktop OS (Windows/mac OS/Linux), hardware, and networking basics. * Demonstrated ability to handle complex support tasks independently. * Strong organizational, problem-solving, and interpersonal skills. * Knowledge of security and software patching standards. PHYSICAL REQUIREMENTS: The position requires the ability to sit, stand, and walk for extended periods. It involves frequent use of hands and fingers for typing, writing, and operating office equipment. Occasional lifting of objects up to 25 pounds may be necessary. The role also requires the ability to communicate effectively both verbally and in writing and may involve attending evening and weekend meetings as required. Prolonged computer use may pose a risk for eye strain or repetitive motion injuries ENVIRONMENTAL CONDITIONS AND WORK HAZARDS: The work environment is primarily office-based, with occasional field visits to various sites. Employees may be exposed to typical office conditions, including computers, printers, and office equipment. During site visits or meetings, there may be occasional exposure to outdoor environments. The role may involve stress due to project deadlines, public interactions, and complex problem-solving. Prolonged computer use can also lead to eye strain and repetitive motion injuries. SUPPLEMENTAL INFORMATION: This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position. EMERGENCY RESPONSE/RECOVERY ACTIVITIES: County employees are considered essential personnel in providing and continuing services to our community during and following a disaster, such as a hurricane, or in other emergency situations. As a requirement of County employment, County employees are subject to being required to remain at work during an event, respond to a recall immediately following an event and/or immediately reporting to work when an all clear is declared by the County Administrator. During these types of events, County employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens. ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act. EEO STATEMENT: St. Lucie County BOCC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We encourage all qualified candidates to apply. Candidates should possess a solid foundational background that demonstrates their ability to engage with the responsibilities of the role effectively. * High school diploma or equivalent (GED) required. * Associate degree in Computer Science, Information Technology, or a related field preferred. * CompTIA certifications preferred. * Minimum of 3 years of technical support experience. * Equivalent training, certifications, or experience may be considered in place of preferred degree. * Ability to apply technical judgment and support peers in troubleshooting. * Must be available during emergencies and natural disasters on short notice. * This position may require evening and weekend work, sometimes with little advanced notice. * Must have a valid Florida driver's license and maintain a good driving record or the ability to obtain within 30 days of employment. Pay Grade G12 Driving Position - Operating County vehicles and/or equipment is a primary function of this position. PRE-EMPLOYMENT SCREENING: This position requires a physical, drug testing, driver's license verification and level 2 background screening fingerprinting.
    $33k-43k yearly est. 9d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Technical Support Specialist

    Institute of Healthcare Professions, LLC 3.6company rating

    Technical support engineer job in Boynton Beach, FL

    Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $39k-71k yearly est. 9d ago
  • Senior Technical Support Specialist

    Wgi 4.3company rating

    Technical support engineer job in West Palm Beach, FL

    We are seeking a Senior Technical Support Specialist with 6+ years of experience to be part of our team in our Corporate Headquarters in West Palm Beach, FL. In this position, you will be responsible for supporting users locally and remotely with IT-related issues. At WGI, you will find talented, passionate associates providing exceptional service in collaborative, team-driven environments, all while having fun and enjoying the work they do. We work to stay ahead of the curve by investing in the latest tools and technology. As one of the nation's top consulting firms, we consistently strive to promote efficiency, cultivate a culture our associates can proudly embrace, and empower our associates to advance their career growth at WGI, and beyond. WGI is always looking for remarkable individuals to join our team and help us grow in our vision. If you think you are an innovative, self-motivated team player and want to shape your community, join our WGI team today! WGI offers a complete Benefits package including: Medical, Dental, Vision, LTD & STD, Life Insurance, 401k with match, PTO, Holidays, HSA with company contribution, Pet insurance, and Employee assistance program. #LI-onsite Responsibilities Setup, installation, maintenance, and troubleshooting of hardware, software, and network operations/infrastructure Developing training materials and procedures Instructing users on the proper use of the corporate network Maintaining hardware/software inventory Documenting policies and procedures Hardware/software evaluations Running backup and recovery jobs as required Specialized IT projects as required Qualifications Bachelor's degree in Management Information Systems or Technical Certifications And 6+ years related experience Must be available to travel to multiple office locations Build, configure, and troubleshoot PC's in a Windows network environment (Apple Mac experience in a Windows environment a plus) Working knowledge of Windows Servers, Windows OS, and VMware Install and support enterprise wide applications (e.g. Microsoft Office) Install and configure new printers/copiers/plotters and other peripheral equipment Work with management and end users to establish requirements for new systems or modifications Knowledge of Network Infrastructure a plus. Achieve IT system objectives by gathering applicable data, identifying and evaluating options, and recommending a course of action Excellent oral and written communication skills Self-motivated team player who works well independently Use AI to enhance job performance and effectiveness. Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over sponsorship of employment visas Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting. Hand-eye coordination is necessary to operate a computer, keyboard and mouse. Use of a telephone headset will allow for virtual communication with team members through Zoom and/or Microsoft Teams. While performing the duties of this job, the employee is often required to sit for prolonged periods, use hands/fingers to handle, feel or operate objects, tools or controls and reach with hands and arms, speak and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over the sponsorship of employment visas If you have what it takes to join our growing organization and want to be part of a dedicated team, please apply today. In return, WGI provides a competitive salary and an outstanding work environment. WGI is an Equal Opportunity Employer/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.
    $65k-107k yearly est. Auto-Apply 29d ago
  • System Support Technical Specialist

    Brunswick Boat Group

    Technical support engineer job in Stuart, FL

    Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Navico Group is a stand-alone division of Brunswick, the world's largest recreational marine business. We are seeking a System Support Technical Specialist to join our team. The Field Service Technical Specialist is a critical team member of the Technical Support team. These team members have three primary roles within the Support Services team: Provide expert technical advice to Navico Group customers including OEMs, Manufacturers, dealership technicians and consumers; Help improve reliability and serviceability of Navico Group Connect/Integrated products; Author and maintain service information and solutions including knowledge and FAQs. At Brunswick, we have passion for our work and a distinct ability to deliver. Essential Functions: Diagnose and troubleshoot technical issues regarding Navico Group Connect/Integrated systems on marine, RV and other vehicles, including: Diagnosing systems using electronic test equipment Interpretation of fault codes Adjustments and setting for hydraulic, electrical and application performance. Development of processes related to equipment repairs and preventative maintenance. Answer escalated technical questions from internal and external NAVICO GROUP customers using personal knowledge, experience and available references while maintaining awareness of the cost of repair and vehicle uptime. Document all technical questions and data into the contact management system for: Future reference by other support team members Creating new and improving upon current technical documents Identifying emerging product or application issues and deliver this information to quality, engineering, manufacturing and product management to improve reliability and serviceability. Maintain relationships with other internal teams including, quality, product management, engineering and manufacturing to provide regular informal feedback of current issues that customer and consumers are experiencing with Navico Group Connect/Integrated systems. Support other Support Services initiatives as needed including field visits, periodic audits and training. Provide “Project Brief” handoff and additional training to associated Service teams. Support of PPC committee through Rapid Response Team Provide OEM service specific trainings in relation to Navico Connect projects. Skill Requirements: Proven advanced troubleshooting skills and experience/ability to work through conflict and use effective problem-solving techniques. Problem solving and analysis; interpersonal relations; verbal and written communications; organization and leadership Proven ability to read and interpret documents such as safety rules, schematics, operation and maintenance manuals in English Team player with good organizational skill and time management. Comfortable in a lab to be able to setup and test a problem the customer might be having Excellent communication skills (active listening, writing, speaking & telephone) Excellent organizational, oral and written communication skills to effectively communicate with the team and customers. Capability to read and understand technical documentation and vessel specifications. Knowledge of and experience with marine and/or mobile AC electrical systems and marine and/or mobile DC electrical systems. Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way. Required Qualifications: Bachelor's Degree preferred 3+ years of technical experience on mobile equipment Experience with Navico Group products Electrical or Electronic experience on mobile equipment Technical, Customer or dealership experience Preferred Qualifications: ABYC / RVIA Electrical Certification preferred NMEA Certification preferred Working Conditions: Travel requirements 35% and above The anticipated pay range for this position is $48,800 - $90,600 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus. At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here. Why Brunswick: Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more. In addition, we're proud of being recognized for making a splash with numerous awards! Next is Now! We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact ****************************** for support. For more information about EEO laws, - click here Brunswick and Workday Privacy Policies Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: ****************************** or ************. All job offers will come to you via the candidate portal you create when applying through a posted position through https:///************************** If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at ************ or ******************************. #Brunswick Corporation
    $48.8k-90.6k yearly Auto-Apply 27d ago
  • Technical Specialist

    Progressive Recruitment

    Technical support engineer job in Juno Beach, FL

    Renewables Restoration Specialist Responsible for responding to all wind turbine and PV Solar faults throughout the Company's portfolio. The individual will have to figure out what caused the turbine to malfunction, and refer to fault handling procedures, and either restores the unit to service by remote reset or escalation to control center operator. Qualifications Must have high MS office experience, and basic understanding of networks, programming, and web building experience is a plus. Ideal candidates have to be very motivated to work in a very repetitive, fast paced environment. Top 3 Skills: - Computer savvy/ability to learn new computer systems - Must enjoy working in a high tech environment - Ability to work in a highly repetitive, fast-paced role Requirements: - 2+ years' professional working experience or someone that's currently attending school obtaining a professional or technical degree - Someone that's comfortable handling large volumes of work in a fast-paced environment Additional Information All your information will be kept confidential according to EEO guidelines.
    $65k-98k yearly est. 60d+ ago
  • IT NETWORK ADMINISTRATOR (TEMPORARY CONTRACT POSITION)

    International City Management 4.9company rating

    Technical support engineer job in Fort Pierce, FL

    THIS IS A TEMPORARY CONTRACT POSITION FOR APPROXIMATELY 1 YEAR. SUCCESSFUL CANDIDATE WILL BE A 1099 INDEPENDENT CONTRACT EMPLOYEE. The Network Administrator is responsible for the design, implementation, security, and ongoing administration of the City of Fort Pierce's enterprise network infrastructure. This position ensures reliable connectivity, secure access, and optimal performance across all City departments, facilities, and remote sites. The role requires deep technical expertise in networking and security systems as well as a strong commitment to compliance with municipal and law enforcement standards (CJIS). ESSENTIAL DUTIES AND RESPONSIBILITIES * Administer, configure, and maintain all network systems, including switches, routers, firewalls, wireless access points, VPNs, and VoIP solutions. * Manage network security infrastructure, including firewall rule sets, IDS/IPS, content filtering, and remote access controls. * Monitor and optimize network performance, bandwidth utilization, and uptime to ensure service reliability. * Develop and implement network-related disaster recovery strategies in coordination with Systems Administration. * Maintain secure connections for City facilities, remote workers, and intergovernmental partners. * Perform network capacity planning, upgrades, and lifecycle management in alignment with municipal budget cycles. * Maintain accurate documentation of network architecture, diagrams, inventory, and procedures. * Provide Tier III escalation support for complex networking issues. * Ensure compliance with CJIS, state, and municipal security requirements. * Collaborate with other City divisions to support technology initiatives requiring secure and reliable network connectivity. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE * Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience may be considered. * Minimum of 5 years of progressive experience in network administration, preferably in the public sector. * Strong knowledge of firewalls, routing, switching, VPNs, and wireless network technologies. * Demonstrated expertise in network security, IDS/IPS, and firewall rule management. * Experience with VoIP systems and quality of service (QoS) for voice and video. * Familiarity with hybrid environments (on-prem and cloud) in support of municipal operations. * Required: Ability to obtain CJIS certification within 90 days of employment. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Must possess a valid Florida Driver's License with an acceptable driving record. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Preferred certifications: Cisco CCNA/CCNP, CompTIA Network+, Security+, or Fortinet NSE. RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT Annual Budget: $0 SUPERVISORY RESPONSIBILITIES This position will directly supervise 0 employees. This position may indirectly supervise 2 employees. If applicable, supervisory responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. ANALYTICAL ABILITY / PROBLEM SOLVING DIRECTED. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. PLANNING With regard to general assignments in planning time, method, manner and/or sequence of performance of own work. CONSIDERABLE RESPONSIBILITY; in addition, the work operations of a group of employees, all performing Basically the same type of work. DECISION MAKING Performs work operations which permit opportunity for decision-making of minor importance. FREQUENTLY; Performs work operations which permit opportunity for decision-making of major importance. FREQUENTLY; COMMUNICATION SKILLS Ability to read, analyze, and understand the most complex documents; Ability to respond effectively to the most sensitive inquiries or complaints. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent and to prepare and interpret bar graphs. CRITICAL THINKING SKILLS Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. SUPERVISION RECEIVED Under GENERAL SUPERVISON where standard practice enables the employee to PROCEED ALONE on routine work, referring all questionable cases to supervisor. MENTAL DEMAND INTENSE; Operation requiring sustained directed thinking to analyze, solve, or plan highly variable, administrative, professional, or technical tasks involving complex problems or mechanisms. USE OF MACHINES, EQUIPMENT AND/OR COMPUTER Highest level of network engineering, subject matter experts and telecom engineering and/or comprehensive information system management executive for Information Systems or Information Technology operations. ACCURACY Probable errors of internal scope should ordinarily be detected within the department or office in which they occur, but may affect the work of others within the unit, requiring additional expenditure of time to trace errors and make corrections. PUBLIC CONTACT Occasional routine contacts with persons outside the organization. This would include contacts with suppliers, mail service, etc. EMPLOYEE CONTACT Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May obtain, present or discuss data, but only as it pertains to an immediate and specific assignment. SOFTWARE SKILLS REQUIRED 10-Key Mastery Accounting Basic Alphanumeric Data Entry Advanced Contact Management Advanced Database Advanced Enterprise Resource Planning Basic Human Resources Systems Basic Payroll Systems Basic Presentation/PowerPoint Intermediate Programming Languages Intermediate Spreadsheet Intermediate Word Processing/Typing Intermediate ADDITIONAL SOFTWARE SKILLS NA OTHER SKILLS NA PHYSICAL ACTIVITIES While performing the functions of this job, the employee may be required to: Stand Frequently Walk Frequently Sit Regularly Use hands to handle or feel Regularly Reach with hands and arms Frequently Climb or balance Occasionally Stoop, kneel, crouch or crawl Occasionally Talk or hear Continuously Taste or smell Never WEIGHT LIFT REQUIREMENTS The employee must occasionally lift and/or move: Up to 25 pounds VISION REQUIREMENT Specific vision abilities required by this job may include: Close vision (use of a computer, equipment, or any other work duties that require clear vision within two (2) feet or less). ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work near moving mechanical parts (spinning shafts, engines, lifts, etc.) Never Work in high, precarious places (tall structures, bucket lifts, extension ladders, etc.) Never Fumes or airborne particles (painting, sanding, solvents, flying lint or dust particles, etc.) Never Toxic or caustic chemicals (including potential for chemical spills, etc.) Never Outdoor weather conditions (exposure to outdoor heat, cold or inclement weather) Occasionally Wet or humid conditions (not weather-related, such as greenhouse, carwash, etc.) Never Risk of electrical shock (live electrical wires, equipment that retains power after shutoff) Occasionally Vibration (jack hammer, soil compactor, equipment that creates high vibration, etc.) Never The noise level in the work environment is usually Moderate (business office with computers/printers, light traffic, etc.) ADDITIONAL INFORMATION This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).
    $83k-101k yearly est. 21d ago
  • IT Contractor Resources: Stardust Reporting Module Programmer

    Prosidian Consulting

    Technical support engineer job in West Palm Beach, FL

    @ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a detail oriented and highly organized executive who possesses a strong ability to manage multiple priorities? Would you like to be part of a company that has experienced sustained growth since its launch in 2008? We are ProSidian Consulting and we are looking for the next member to join our dynamic team! ProSidian Consulting, LLC is an integrated consulting services firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian provides strategically diversified business and technical services focused on Risk Management, Energy & Sustainability, Compliance, Business Process, Program/Project Management, HR Talent Management and IT Effectiveness (Information Technology/Staff Augmentation). Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. Job Description Seeking IT Contractor Resources - Stardust Reporting Module Programmer For South Florida Medical Products Company JOB POSTING LINK: ********************************************************************************************************************** A South Florida Subsidiary of a UK based Point-Of-Care Environment Medical Products company seeks Stardust Reporting Module Programmer. The Company focuses on the Primary Care market with niche diagnostic products for urology care, urology diagnostics research and a “systems approach” to product development. The UK parent company has won four prestigious Research and Technology awards for innovation from the British and European governments. The company has approvals in ISO13485, CE, CMDCAS and is compliant with FDA. The company has developed a range of medical equipment for the diagnosis of a variety of clinical conditions and focuses it's design skills on unique diagnostic products that can be used with simplicity, across the medical profession, by healthcare providers with different levels of clinical expertise. The company's research and development strategy draws on extensive clinical knowledge with a seamless interface between the point-of-care and innovation with cutting-edge technology. As a ProSidian Consulting client, the company seeks IT resources with capabilities with the following requirements: JOB PURPOSE: Participates in the requirements definition and analysis of business needs, and performs systems analysis, design, coding, testing, documentation and implementation for supporting application development software initiatives. Supports and enhances computer applications to enable the implementation of simple to moderately-difficult business requirements. Performs specific assignments as part of a project team or works independently on small enhancements and production support assignments. Stardust Reporting Module Programmer Stardust is an environment for parallel programming on networks of heterogeneous machines. Stardust runs on distributed memory multicomputer and networks of workstations. Applications using Stardust can communicate both through message-passing and distributed shared memory. Stardust includes a mechanism for application reconfiguration. This mechanism is used for balancing the load of the machines hosting the application, as well as for tolerating machine restarts (anticipated or not). At reconfiguration time, application processes can migrate between heterogeneous machines, and the number of application processes can vary (increase or decrease) depending on the available resources. All of Stardust's reporting capabilities rely on Business Intelligence and Reporting Tools (BIRT). MAJOR DUTIES: A) DESIGN/PROGRAMMING Interprets business requirements for small system enhancements and projects, translates them into detailed design system specifications including process and data flows, screen and report specifications, stored procedures, batch scripts, and batch scheduling specifications. Develops system components based on business requirements and system specifications, codes, tests, and implements components in accordance with standards and procedures. Responsible for unit testing components and supporting DEV and QA testing. Performs design and code reviews for other team initiatives. Participates and executes integration testing for development efforts. Participates in providing implementation plans and supports migrations through the various environments. Responsible for the coordination and implementation of small enhancements and production support fixes from end to end. Prepares and maintains technical system documentation for system support and other needs. B) ANALYSIS Participates in the requirements definition and analysis of business needs and detailed system components, including input, process, and output requirements, and data and system flows. Identifies root cause of problems, provides options for resolution and documents outcome of analysis. Performs system maintenance services as required by business demands. Troubleshoots all production problems. C) RELATIONSHIPS Interacts with both Business and IT partners to define, understand and evaluate business requirements and resolve production issues. Provides support in a matrix-management fashion to other areas as needed. D) PROJECT MANAGEMENT Provides development estimates for planning purposes. Provides project status and accurate time reporting. Manages all technical aspects of small enhancements concurrently through the project lifecycle using the PMO process while managing to a budget, timeline and customer satisfaction and value. E) LEADERSHIP Provides knowledge transfer to other technical peers. Provides technical leadership and expertise to peers on small enhancements and production support. F) ENGAGEMENT DETAILS: Available work: 24 hours per week min to 40 hours per week max. LOCATION: West Palm Beach PRICE RANGE: Submit Hourly Rate Requirements for this single project. * Required Education, Experience and Skills: Bachelor's degree required, and/or three (3) years of IT programming experience. (In lieu of degree, additional work experience and/or trade school or applicable certifications required.) Working knowledge and understanding of business processes and systems. Good overall understanding of IT Technical Architecture, and knowledge of the capabilities and constraints of small to large-scale, multi-processing computer systems. Experience with Relational Database Management Systems (RDBMS) that interact with web applications. Good Communication Skills - ability to communicate clearly and concisely, both verbally and in writing, and to interact with both Business and IT partners to define, understand and evaluate business requirements and resolve production issues. Good Customer Service Skills - ability to identify and anticipate customer requirements and needs, and respond to and influence customer expectations. Good Analytical Skills - ability to gather and analyze information, and draw logical conclusions while identifying the root cause of problems and providing options for resolution. Programming Skills - Knowledge of programming principles, techniques, standards and analytical ability to develop computer programs and systems. Project Management Skills - Knowledge of project life cycle methodologies, estimating, and IT best practices with experience managing and implementing small size projects. Ability to multi-task, juggle multiple projects, and function in a flexible matrix-management environment. Good working knowledge of industry-standard desktop software (e.g., Windows, Office, eMail, SharePoint, etc). G) OTHER - Related key words: web developer, application developer, software developer, web programmer, application programmer, Stardust Reporting Module Programmer, web analyst, application analyst - As key contributors to our success, our team members enjoy working in a business casual, collaborative environment that offers state-of-the-art resources, and advanced technologies. Qualifications As a ProSidian Consulting client, the company seeks IT resources with capabilities with the following requirements Available work: 24 hours per week min to 40 hours per week max. Office Plug-in languages preferably .NET Know how to do office plugins 2003, 2007, 2010 GDI Plus drawing code development DOCX open source file format - Embedded Data Storage Reporting tools in general including PDF generation Additional Information GENERAL COMPETENCIES: Organized Strong verbal, written and listening communication skills Multi-task Skill Problem-solving Skill Detail-Oriented Timely Creative Able to work with people from diverse backgrounds Initiative Analytical Thinking Strategic Thinking Good Judgment Cost/Budget Consciousness Project Management Customer-Focused Team-Oriented Integrity Results-Driven Financial Acumen General Business Acumen Self-Development MUST HAVE SKILLS Full Suite of MS Office expertise Excellent written and oral communication skills Leadership: Maintains a positive, achievement - oriented attitude and influences others to do the same. Demonstrates high ethical standards, personal integrity, and team leadership. Communication Skills: Speaks and writes clearly and with sensitivity to diversity of audiences. Interacts effectively at various levels and with both internal and external customers. Can represent self and firm in a positive and professional manner. Building Teamwork: Develops effective working relationships with peers, supervisors, and managers within and across organizational lines. Adaptability: Ability to perform multiple tasks and prioritize. Deals effectively with ambiguity, stress, and uncertainty. Able to comply with direction but also stand firm or offer changes when necessary, and recognizes the need and place for both attitudes. Management of Resources: Recognizes the need for bringing groups of people together to share knowledge. Reacts to new obstacles by bringing appropriate people and tools to bear. Development of People: Constantly seeks to improve level of knowledge and ability. Inspires teammates and coworkers to strive for continuous improvements as well. EDUCATION/EXPERIENCE Adept with PowerPoint, Outlook, Word, Excel, and the Internet. ADDITIONAL NOTES FROM HR: ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. At this time we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please. TRAVEL: N/A RELOCATION: No relocation provided. INTERVIEW TRAVEL: No Interview Travel provided.
    $52k-93k yearly est. 60d+ ago
  • Technology Generalist

    First Bank 4.6company rating

    Technical support engineer job in Clewiston, FL

    Summary: We are seeking a knowledgeable, dependable and coachable individual to join our information technology team as a Technology Generalist at our Main Office in Clewiston. Reports to: Chief Information Officer Essential Duties and Responsibilities: * Follows and incorporates First Bank's Core Values and established policies and procedures. * Provides general in-house technical support, assisting with the installation, maintenance, and troubleshooting of personal computer hardware and software. * Involves general network and system administration to ensure smooth and efficient operations. * May help train other employees in using technology effectively and is responsible for resolving technical issues. * Assist in ensuring the security and integrity of the organization's information systems, including LAN/WAN, telecommunications, voice systems, and internet. * Assist in safeguarding networks against unauthorized access, modification, destruction, or disclosure by continuously monitoring and analyzing network security systems. * Maintains regular and reliable attendance. * May perform additional duties as assigned in support of the security and integrity of the bank's information systems. Requirements Qualifications/Requirements: * Demonstrate proficiency in on-the-job training as well as successful completion of assigned training or certifications. * Ability to interact with all levels of the bank. * Ability to relate complex material in user-friendly manner. * Familiarity with Windows user groups and permissions. * Strong analytical, financial, and interpersonal skills. * Must maintain working knowledge of computer processing operations. Education/Training: Bachelors degree in IT-related field or equivalent combination of training, IT certifications and experience.
    $81k-116k yearly est. 10d ago
  • Desktop Support Technician

    Ascension Federal Services

    Technical support engineer job in Fort Pierce, FL

    Desktop Support Technician Location: Fort Pierce, FL, 34945 Job Description: We are seeking a skilled Desktop Support Technician to provide technical support to our employees in Fort Pierce, FL. The ideal candidate will have a strong understanding of computer hardware and software, as well as excellent troubleshooting skills. The Desktop Support Technician will be responsible for installing, maintaining, and troubleshooting desktop systems, printers, and other peripherals. They will also assist with software installations, upgrades, and patches, and provide training and support to end users. Responsibilities: Install, configure, and maintain desktop systems, printers, and peripherals Troubleshoot hardware and software issues Provide technical support to end users Assist with software installations, upgrades, and patches Train end users on new technologies Document technical procedures and solutions Requirements: 2+ years of experience in desktop support or a related field Strong knowledge of computer hardware and software Excellent troubleshooting skills Good communication and customer service skills Ability to work independently and as part of a team CompTIA A+ certification is a plus
    $34k-46k yearly est. 60d+ ago
  • Technical Support

    Techtrex Inc./Kiosoft Technologies LLC

    Technical support engineer job in Boynton Beach, FL

    KioSoft Technologies (KioSoft) is a growing hardware/software company providing turnkey custom solutions for the Commercial Laundry, Vending, and other unattended Payment Industries. KioSoft has operations in the United States, Canada, China, Korea, and authorized dealers worldwide. The company's strength lies in its ability to provide a comprehensive blend of superior technology and customized software solutions. These range from the most basic machine interfaces to custom applications to branding to complex networking solutions. We are looking for a highly motivated, and trainable individual with drive and determination to help us provide high quality customer service to our client base. We strive to maintain a professional, yet relaxed working environment while providing room for growth. Main Duties and Responsibilities Technical/Customer Support: Serve as the primary point of contact for complex customer inquiries and escalations, providing timely and accurate resolutions. Coordinate with cross-functional teams, including engineering and vendor teams to address customer issues and ensure prompt resolution. Technical Expertise: Maintain a deep understanding of KioSoft Technologies products, features, and functionality. Act as a subject matter expert, assisting team members and customers with advanced troubleshooting, configuration, and customization inquiries. Stay updated with the latest industry trends and best practices related to KioSoft Technology products, providing insights and recommendations to improve the customer experience. Continuous Process Improvement: Proactively contribute to knowledge base articles and self-help materials to empower customers and reduce support ticket volumes. Customer Advocacy/Customer Success: Serve as a customer advocate within the organization, representing customer needs, pain points, and feedback to relevant teams. Drive initiatives to proactively improve product usability, documentation, and user experience based on customer insights. Qualifications Associate's degree in a relevant field or equivalent practical experience in lieu of education Minimum of 2 years in the IT or a related field with experience directly interfacing with customers delivering & supporting IT or technology solutions. Prior experience in a customer support role, preferably supporting payment technology, IOT, or similar technology. Strong technical aptitude and ability to quickly learn and understand complex software products. Excellent problem-solving and analytical skills with a proactive approach to issue resolution. Exceptional communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical customers. Familiarity with support ticketing systems and customer relationship management (CRM) tools. Ability to thrive in a fast-paced and dynamic environment while maintaining a focus on customer satisfaction. Must be a U.S. citizen residing in the United States. Ability to travel nationally up to 30% of the time to customer sites for in-person training sessions. Preferred Qualifications Experience with knowledge base creation and Knowledge-Centered Service (KCS) standards. Physical Requirements Must be able to be in a stationary position more than 50% of the time Must be able to communicate, converse, and exchange information with peers and senior personnel Constantly operates a computer and other office productivity machinery, such as a computer The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Please Note: We are an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted.
    $30k-52k yearly est. 16d ago
  • Field Technician Trainee, I or II D.O.Q - Lift Stations- Utility Systems Department

    City of Port St. Lucie, Fl 3.7company rating

    Technical support engineer job in Port Saint Lucie, FL

    The City of Port St. Lucie is an equal opportunity employer. requires the applicant to successfully pass a drug screening. Please note that this is an external job posting intended for non-city employees. If you are a current city employee applying through this posting, your application will not be reviewed with other internal candidates. In order to be considered with internal candidates, please apply on the internal posting by clicking HERE. Field Technician Trainee- $21.22 Hourly Field Technician I- $22.28 Hourly Field Technician II- $24.57 Hourly This position is considered an "Essential Position" for the purpose of Emergency Management. Emergency duties will be assigned as needed. This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials. This position requires a DOT physical. Field Technician Trainee- Manual and semi-skilled work in the maintenance, construction and repair of water distribution and wastewater collection utility mains and systems. Facilitates the development of public trust and confidence in the City's Utility. Field Technician I- Advanced manual and semi-skilled work in the maintenance, construction and repair of water distribution and wastewater collection utility mains and systems. Facilitates the development of public trust and confidence in the City's Utility. Field Technician II- Technical and manual labor position operating, inspecting, maintaining and repairing all types of utility equipment and appurtenances pertaining to water distribution and wastewater collection systems. Facilitates the development of public trust and confidence in the City's Utility. The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Field Technician Trainee- * Keeps the mission, vision and values of the City of Port St. Lucie and Utility Systems Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations. * Answers customer services calls promptly and efficiently. * Assist in the performance of varied maintenance and construction activities to the City water and wastewater treatment and water distribution and collection systems. * Assist in locating, installation, repair and maintenance of water distribution and wastewater collection lines and mains. * Install and set water meters. * Tap water main and wastewater mains to be used for service lines. * Assist in the installation, repair, maintenance/exercising and testing of fire hydrants, valves, backflow preventers and other devices. * Regular and punctual attendance. * Perform duties as assigned through work orders. * Operate necessary equipment needed to accomplish daily job duties associated with the water distribution and wastewater collection systems. * Perform routine maintenance and minor repairs on equipment. * Work on high and low voltage equipment. * Perform routine maintenance of City-owned property (mowing, trimming, debris clearance, weed control, etc.) * Keep basic records; perform computer data entry. * May be required to go on twenty-four (24) hour rotating on-call schedule within twelve (12) months of hire. * Other duties may be assigned. * THIS POSITION REQUIRES SHIFT WORK, SCHEDULED/UNSCHEDULED OVERTIME, INCLUDING EVENINGS, WEEKENDS AND HOLIDAYS AND/OR IMMEDIATE RESPONSE TO EMERGENCY CONDITIONS. Field Technician I- * Keeps the mission, vision and values of the City of Port St. Lucie and Utility Systems Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations. * Answers customer services calls promptly and efficiently. * Perform varied maintenance and construction activities to the City water and wastewater treatment and water distribution and wastewater collection systems. * Locate, install, repair and maintain water distribution and wastewater collection lines and mains. * Install and set water meters; test large and small meters * Tap water main and wastewater mains to be used for service lines. * Install, repair, maintain/exercise and test fire hydrants, valves, backflow preventers and other devices. * Investigate complaints and converse with customers. * Regular and punctual attendance. * Perform duties as assigned through work orders. * Operate necessary equipment needed to accomplish daily job duties associated with the water distribution and wastewater collection systems. * Perform routine maintenance and minor repairs on equipment. * Work on high and low voltage equipment. * Perform routine maintenance of City-owned property (mowing, trimming, debris clearance, weed control, etc.) * Keep basic records; perform computer data entry. * May be required to go on twenty-four (24) hour rotating on-call schedule within three (3) months of hire or promotion date. * May be required to take water samples and perform basic water analysis. * Other duties as assigned. * THIS POSITION REQUIRES SHIFT WORK, SCHEDULED/UNSCHEDULED OVERTIME, INCLUDING EVENINGS, WEEKENDS AND HOLIDAYS AND/OR IMMEDIATE RESPONSE TO EMERGENCY CONDITIONS. Field Technician II- * Keeps the mission, vision and values of the City of Port St. Lucie and Utility Systems Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations. * Locate, install, repair and maintain water distribution lines and mains. * Install and set water meters; test large and small meters. * Tap water main and wastewater mains to be used for service lines. * Install, repair, maintain/exercise and test fire hydrants, valves, and other devices. * Regular and punctual attendance. * Coordinate the maintenance and repair of low pressure STEP, lift stations, residential and commercial grinders, gravity sewer systems, manholes, and valves. * Check new tanks for leaks or other defects and assure correct installation of same. Check out pumps and alarm systems. * Inspect, maintain and repair low-pressure mains, force mains, gravity sewer laterals, clean outs, and service lines. TV service line laterals and report any potential problems. * Inspect connection (circuit breaker) for Building Department Certificate of Occupancy. * Work on high and low voltage equipment. * Perform routine maintenance and repairs on equipment. * Perform routine maintenance on City-owned property (mowing, trimming, debris clearance, weed control, etc.) * Perform duties as assigned through work orders. Answer customer service calls promptly and efficiently. * Train and instruct new staff members in established procedures and methods. * Required to go on twenty-four (24) hour rotation. May require announced or unannounced overtime or call-out to respond to emergency situations. * Maintain accurate records, perform computer data entry. * Additional duties as required * THIS POSITION REQUIRES SCHEDULED/UNSCHEDULED OVERTIME, INCLUDING EVENINGS, WEEKENDS AND HOLIDAYS AND/OR IMMEDIATE RESPONSE TO EMERGENCY CONDITIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge, Skill and/or Ability Required: Field Technician Trainee: * Knowledge of safe work techniques and practices used in minor line construction. * Ability to make independent judgments and decisions. * Knowledge of materials used in the construction and maintenance of water and wastewater facilities, water distribution and wastewater collection systems. * Ability to establish and maintain an effective working relationship with employees and the public. * Ability to understand and follow oral and written instructions. * Ability to focus on the positive in every situation. * Ability to model respect for individuals, teams, and the organization. * Ability to stay centered when challenged. * Ability to establish and maintain the trust and confidence of the department and public. Field Technician I: * Knowledge of safe work techniques and practices used in minor line construction. * Ability to make independent judgments and decisions. * Ability to read and use charts, blueprints and civil drawings. * Knowledge of materials used in the construction and maintenance of water and wastewater facilities, water distribution and wastewater collection systems. * Ability to establish and maintain an effective working relationship with employees and the public. * Ability to understand and follow oral and written instructions * Ability to focus on the positive in every situation. * Ability to model respect for individuals, teams, and the organization. * Ability to stay centered when challenged. * Ability to establish and maintain the trust and confidence of the department and public. Field Technician II: * Knowledge of standard electrical and mechanical tools and test equipment. * Proven mechanical ability as it relates to utility pumps, motors, and other appurtenances; proper use of tools and testing equipment, read and use charts and blueprints. * Knowledge of materials used in the construction and maintenance of water distribution and/or wastewater collection systems. * Knowledge of safe work techniques and practices used in line construction. * Knowledge of routine grounds keeping maintenance. * Knowledge of tools and equipment required to perform duties (mower, weed-eater, lopper, chain saw, etc.) * Ability to make independent judgments and decisions. * Ability to establish and maintain effective working relationships with employees and the public. * Ability to focus on the positive in every situation. * Ability to model respect for individuals, teams, and the organization. * Ability to stay centered when challenged. * Ability to establish and maintain the trust and confidence of the department and public. Education and/or Experience: Field Technician Trainee: High school graduation, possession of an acceptable equivalency diploma. Must possess a valid Florida Driver's License and maintenance of a clean driving history. Must obtain a Florida CDL-A Driver's License Permit within six (6) months of employment and obtain a Florida CDL-A Driver's License w/Tanker Endorsement within eighteen (18) months of employment. Field Technician I: High school graduation, possession of an acceptable equivalency diploma. One (1) year experience with water distribution and/or wastewater collection systems. Knowledge of safe work techniques and practices used in minor line construction. Must possess a valid Florida CDL "A" Driver's License w/ Tanker Endorsement. Maintenance of a clean driving record. Field Technician II: Graduation from an accredited high school or possession of an acceptable equivalency diploma supplemented by specialized mechanical training. Minimum of two (2) years' experience with water distribution and/or wastewater collection systems. Possession of a valid Florida CDL "A" Driver's License with Tanker endorsement at the time of employment. (Requires maintenance of DOT physical requirements.) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions that may be adverse and extreme (heat, humidity, cold, rain, etc.). The employee is frequently exposed to noise, dust, fumes, airborne particles, uneven surfaces, and stressful situations. The noise level in the work environment is usually moderate to loud. Documentation Requirements Please Read Carefully Applicants, including City of Port St Lucie employees, must upload and submit attached copies of their education credentials with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile, but they will not attach automatically, and you will be deemed ineligible without the proper documentation. ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT. THE FOLLOWING DOCUMENT(S) ARE REQUIRED AT THE TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF: * Proof of education in the form of a diploma, degree, or transcripts. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diplomas/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts. * Driver's License: A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application; however, within thirty (30) days from the date of hire, a State of Florida Driver's License (Class E or higher) must be presented. * Approved Credential Evaluation Agencies: Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by: * An accredited four-year college or university in the United States, OR * A current member of the National Association of Credential Evaluation Services (NACES), OR * A current member of the Association of International Credential Evaluators (AICE), OR * A recognized Professional Organization For an additional list of approved credential evaluation agencies, visit the Florida Department of Education It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear, and legible for eligibility determination or risk being disqualified. Applicants, including City of Port St Lucie employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes will not be reviewed in place of the employment application. It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications when submitting application(s); failure to do so may result in disqualification.
    $21.2-24.6 hourly 47d ago
  • IT Support Technician II - Palm Beach Gardens, FL

    Dedicated It

    Technical support engineer job in Palm Beach Gardens, FL

    Dedicated IT Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN's 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space. At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture. We are searching for multiple Level 2 Support Technicians to augment our Mid-Market and SMB Service divisions and play a pivotal role in continued growth as we advance as to being a top 5 privately owned (non- private equity backed) MSPs in the United States. If you would like to know more about Dedicated IT, click the links below: ********************************* ********************************* Position Summary Location: West Palm Beach, FL Schedule: 8 AM - 5 PM, 9 AM - 6 PM EST, other shifts potentially available. 3/2 Hybrid schedule available after 90 days Salary: Up to $65,000 Support Technicians help our clients manage their technology, support their employees, and respond to day-to-day support needs. Working in the Dedicated IT Service Desk provides an experience of learning and managing systems of all shapes and sizes across the healthcare industry. Employees can expect to be equipped with modern hardware, tools that automate the ability to deliver an amazing experience, and systems that level up skills and experience. Support Technician II's are customer-oriented individuals that provide technical support to users efficiently and accurately. They primarily focus on fielding all incoming calls and assisting with e-mailed tickets as needed, as well as assisting and mentoring ST1. Support Technician II's are considered DIT's core technical team that support a large variety of clients, solving their technical problems through creative problem solving. We Are Looking for Candidates That Embody Our Core Values: • Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients. • Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL. • Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day. • Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear. Functions of Support Technician - Level 2 • Handle support tickets and work to resolve client issues within SLA times • Work with team, Service Delivery Manager, and Team Lead to provide top quality service • Work on a variety of basic to complex issues requested by end users • Create tickets, document detailed notes, and accurately tracking time • Update technical documentation in system • Own and work email tickets when not answering calls or when requested • Escalate requests or tickets to Team Lead with detailed notes of attempted remediations and recommended solutions • Train/Mentor and Assist Support Technician I's • Identify possible Major Incidents and notify Team Lead/Service Delivery Manager immediately • Find alternative workarounds to problems when established procedures fail • Train users in supported software & hardware • Assist clients with the installation of business line software and related services for infrastructure or end-user • Vendor management for client related support ticket resolution • Ensuring all cases are followed up on in a timely manner • Provide timely updates to clients • Assist in training new employees Technical Skills Required • Ability to solve problems without specific instructional guidance • Observe daily activities to learn overall IT Infrastructure, methods, and industry standards • Assist clients with the installation of business line software and related services • Train users in supported software & hardware • Work with vendor support contacts to resolve technical problems with Equipment & software • Ability to explain technical information in simple terms • Intermediate to advanced experience supporting/troubleshooting: o Workstation hardware o Windows/Mac OS o Mobile devices o MFA o Desk phones and headsets o Printers/Scanners o SharePoint/OneDrive/365 o Active Directory o DNS/DHCP o NTFS/File permissions o Firewall/VPN o Network Infrastructure including R&S and APs/WAPs • Understanding of support tools, techniques, and technology used to provide client services • Typing skills to ensure quick and accurate entry of service ticket details o 50 WPM • Technical Writing and Documenting Education/Experience Qualifications • High School Diploma/GED required. • Certifications: CompTIA A+, Network+, Security+, Cisco, Microsoft Certifications - multiple preferred + relevant experience • At least 2-3 years in a previous help desk or relevant advanced role, required. • Prior MSP experience required • Prior Healthcare IT experience preferred • ConnectWise experience preferred • Experience supporting medical clients, EMR, and HIPAA understanding preferred Perks: • Comprehensive Benefits Package • 401K plus company match • 9 paid company holidays • 3 weeks PTO + 1 week sick leave • Opportunities for growth & development Thanks for your interest in Dedicated IT! Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.
    $65k yearly 60d+ ago
  • Support Technician

    Daveandbusters

    Technical support engineer job in Port Saint Lucie, FL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $17 per hour Salary Range: 12 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $12-17 hourly Auto-Apply 60d+ ago
  • Desktop Support Technician

    Jakepro

    Technical support engineer job in Lake Worth, FL

    Nunc nisl. Duis bibendum, felis sed interdum venenatis, turpis enim blandit mi, in porttitor pede justo eu massa. Donec dapibus. Duis at velit eu est congue elementum. In hac habitasse platea dictumst. Morbi vestibulum, velit id pretium iaculis, diam erat fermentum justo, nec condimentum neque sapien placerat ante. Nulla justo. Aliquam quis turpis eget elit sodales scelerisque.
    $34k-46k yearly est. 60d+ ago
  • Sign Production and Installer Specialist

    Fastsigns 4.1company rating

    Technical support engineer job in Port Saint Lucie, FL

    Benefits: * Competitive salary * Opportunity for advancement * Training & development FASTSIGNS #177801 is hiring a full-time Sign Production and Installer Specialist to join our team! * Experience in Signage required. Benefits/Perks: * Competitive Pay * PTO * Ongoing Training Opportunities A Successful FASTSIGNS Sign Production Specialist Will: * Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or medium * Prepare substrates for vinyl application to include cutting, painting, laminating, cleaning, etc * Weed excess vinyl from computer-cut images. Weeding techniques vary with size, type of vinyl, and complexity of images * Operate and maintain printer(s) * Perform quality assurance measures pre- and post-production by accurately reading and interpreting a Work Order and then proofing for errors or unacceptable standards * Perform finishing operations such as laminating and/or mounting of printed pieces * Report inventory levels and stock to be reordered to the center manager/production manager or franchisee. * Clean and maintain storage areas * Install signs as required Ideal Qualifications for FASTSIGNS Sign Production Specialist: * 1-2 years of experience in sign production preferred * Possess a valid Driver's License and clean driving record * High school diploma or equivalent * Ability to stand for long periods of time (4 hours or more) * Ability to lift 50 or more pounds * Flexibility to lean over a waist-high table and use back-and-forth hand motion to apply vinyl letters and graphics to a substrate * Ability to work under pressure to output high-volume, high-quality work * Ability to use light power equipment Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $16.50 - $18.50 per hour
    $16.5-18.5 hourly 58d ago
  • Systems Engineer I

    DSS Inc.

    Technical support engineer job in North Palm Beach, FL

    DSS, Inc. is a leading provider of health information software solutions and systems integration services, supporting thousands of clinicians and administrative professionals across public and private healthcare organizations nationwide. We empower healthcare teams with innovative, reliable, and secure technology and we're seeking a Systems Engineer I (IT) who is Responsible for providing operational leadership and thought leadership to a broad range of IT disciplines including system performance and resiliency, network performance, security administration, and operations in physical/virtual and Cloud Windows and Linux environments. Overview The Systems Engineer I supports cloud, containerized, and traditional server workloads across AWS Commercial and regulated environments. This hybrid role combines modern Site Reliability Engineering (SRE) practices with core systems engineering. Responsibilities include improving reliability, automating operations, supporting patch and vulnerability management, and ensuring consistent performance across Linux, Windows, and container platforms. The engineer participates in an on-call rotation, contributes to operational dashboards and runbooks, and supports both proactive reliability efforts and reactive incident resolution. This role requires strong troubleshooting, automation capability, and an engineering mindset focused on repeatability, scalability, and compliance. What we Offer * Supportive, collaborative, and mission-driven team environment * Opportunities for skills development, certifications, and career growth * Meaningful work that directly impacts healthcare delivery and patient outcomes The Systems Engineer I will: Cloud & Container Operations * Support and troubleshoot workloads in AWS, including, but not limited to EC2, ECS, EKS, SSM, RDS, VPC, Lambda, ALB/NLB, ACM, IAM, and S3. * Deploy, monitor, and troubleshoot containerized applications using ECS (Fargate) and assist with EKS-based vendor workloads. * Maintain container lifecycle processes, including image validation, registry usage, and vulnerability/SBOM scanning. * Support multi-account AWS environments in both commercial and regulated enclaves. Systems Engineering * Maintain and troubleshoot Linux (preferred) and Windows Server workloads, including IIS, Active Directory-integrated systems, and cloud-connected services. * Support backups, snapshots, replication jobs, and DR readiness procedures. * Configure and deploy systems using automation-first principles (Ansible, AWX, IaC, scripting). Reliability Engineering & Observability * Implement and support monitoring using Datadog, CloudWatch, Splunk, Azure Sentinel and PagerDuty. * Create and maintain dashboards, alerts, and SLO/SLI-aligned monitoring. * Participate in incident response and produce actionable postmortems. * Identify failure patterns and drive operational improvements through automation. Patch & Vulnerability Management * Operate patching workflows across Linux, Windows, and third-party applications using enterprise and cloud patch management solutions. * Analyze vulnerability findings, coordinate remediation, and provide audit-ready reporting. * Maintain compliance with required patching windows, cadences, and regulated SLAs. Service Management & Compliance * Use ServiceNow for Incident, Change, Problem, and Request Management in accordance with ITIL best practices. * Support audit activities for FedRAMP, SOC 2, and HIPAA by providing logs, evidence, screenshots, and process documentation. * Follow least-privilege, MFA, and approved access control procedures. Operational Support & Cross-Team Collaboration * Participate in a structured on-call rotation and respond to escalated alerts from monitoring platforms. * Work closely with Engineering, Security, DevOps, and NOC personnel to support high-availability operations. * Develop and maintain technical runbooks, SOPs, and system documentation. Additional Responsibilities * Works with other departments teams, as requested, in recommending the required hardware and software topology for the right deployment architecture. * Contributes to the development and completion of technical RFPs. * Project management functions including managing the installation of new systems and other special projects. Individuals working for DSS or any Subsidiary will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training. The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make reasonable accommodation as needed. Conditions of Employment: * Must be a US Citizen or Permanent Resident. * Must be able to pass a Federal background check * Must be determined suitable for federal employment.
    $63k-84k yearly est. 9d ago
  • IT SERV TECH - III

    Seminole Hard Rock Hotel & Casino 4.0company rating

    Technical support engineer job in Okeechobee, FL

    COMPANY PROFILE:In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today's Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world's largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE:Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE:We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Responsibilities SUMMARY: Maintains, analyzes, troubleshoots, and repairs networking, computer systems/peripherals, telcom and cellular devices. Documents, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Utilizes experience and judgment to plan and accomplish goals with limited supervision. In addition, leads projects, provides training / support to Service Tech I/II, and oversees the Service Desk, including tier 3 support. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Maintains existing IT standards and best practices. * Analyzes data to identify trends requiring modifications / additional IT standards and best practices. * Assists systems / networking team. * Provides tier 3 support for complex technical issues. * Delivers training, support and mentoring to IT Service Tech I & II. * Administers Service Desk work orders for quality assurance. * Leads projects to successful completion. * Provide exemplary guest service to internal and external guests. * Responds to phone calls and emails from Casino systems users with questions or issues related to the use of hardware, peripherals and software. * Determines the true nature and scope of an issue utilizing established troubleshooting procedures. * Provide support and training to users within established guidelines. * Collaborates with IT team members to insure efficient operation of Seminole Gaming technology. * Follows established Work Flow processes for Service Desk, task assignments and escalations. * Completes assignments within established SLA's and project deadlines. * Communicates system issues and incidents to impacted parties as instructed by task leads/department head. * Performs and documents duties according to established operational policies and procedures (SOP). * Adheres to defined SOPs, departmental, property and organizational policies. * Must be available to work different shifts including nights, weekends and holidays. * Other duties as assigned. Qualifications Skills & Experience Requirements: * Minimum 3 years in a technical support role and bachelor degree in Information Technology or industry equivalent. * Technical certifications or industry equivalent required. * Professional written and verbal communications skills. * Friendly and service-oriented. * Able to work any shift. * Able to work in isolation for a full shift. * Current Driver's License and reliable transportation. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Must adhere to the Seminole Tribe's Policies and Procedures. * Must be able to use common hand tools and electronic test equipment to troubleshoot, diagnose, and repair issues with computers, peripherals, and computer software * Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues. WORK ENVIRONMENT: * May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: * Credit Check * Criminal Background Check * Drug Screen For a listing of all opportunities at Seminole Gaming, please go to ********************** Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • IT Workflow Specialist

    St. Lucie County Tax Collector 3.9company rating

    Technical support engineer job in Fort Pierce, FL

    The IT Workflow Specialist supports the design and implementation of technology-driven workflow improvements across the organization. This position focuses on identifying opportunities to enhance efficiency, accuracy, and service delivery through automation, process optimization, and the responsible integration of artificial intelligence (AI). Reporting to the IT Director, the IT Workflow Specialist collaborates with departments to streamline operations, improve user experience, and ensure all solutions align with security, compliance, and organizational goals. Essential Functions: Analyze, document, and evaluate departmental workflows to identify opportunities for automation or AI enhancement. Design and implement optimized workflows using approved IT and AI tools (e.g., Microsoft Power Automate, Copilot, ChatGPT Enterprise, or similar platforms). Develop and maintain process documentation, user guides, and standard operating procedures. Collaborate with department managers to test, deploy, and refine workflow improvements. Ensure all solutions comply with data security, privacy, and records management policies. Develop and deliver training to staff on the use of AI-enabled and automated workflow tools. Serve as a liaison between technical teams and end users to ensure practical, sustainable outcomes. Track and report performance metrics to evaluate the effectiveness and impact of workflow changes. Stay informed on emerging technologies, automation practices, and responsible AI use within the public sector. Competencies: Strong understanding of workflow design, process mapping, and business analysis methods. Working knowledge of automation and AI tools used in operational efficiency and data management. Ability to communicate technical concepts clearly and effectively to non-technical staff. Excellent problem-solving, analytical, and organizational skills. Attention to detail and commitment to delivering high-quality results. Ability to manage multiple projects and priorities effectively. Demonstrated commitment to ethical technology use, data security, and transparency. Minimum Qualifications: Bachelor's degree in information systems, computer science, business administration, or a related field; or equivalent combination of education and experience. Three years of experience in systems support, business workflow analysis, or process improvement. Experience implementing or supporting workflow automation and AI-enabled technologies. Preferred Qualifications: Experience in a public sector or regulated environment. Certification in Lean, Six Sigma, or Business Process Management. Familiarity with responsible AI principles or digital transformation initiatives. Additional Considerations: Responsibilities listed are to be considered specific but not necessarily inclusive of all activities. All new employees must successfully complete a six-month probationary period during which time their performance will be evaluated. Failure to meet the performance standards of this position will result in termination or reassignment as determined by the Tax Collector or Chief Deputy Tax Collector. All employees serve at the pleasure of the St. Lucie County Tax Collector. The Tax Collector as an Elected, Constitutional Officer retains the right to make personnel changes and decisions deemed necessary to carry out the duties of the office and serve the people of Saint Lucie County.
    $49k-65k yearly est. 38d ago
  • Senior Technical Support Specialist

    WGI 4.3company rating

    Technical support engineer job in West Palm Beach, FL

    We are seeking a Senior Technical Support Specialist with 6+ years of experience to be part of our team in our Corporate Headquarters in West Palm Beach, FL. In this position, you will be responsible for supporting users locally and remotely with IT-related issues. At WGI, you will find talented, passionate associates providing exceptional service in collaborative, team-driven environments, all while having fun and enjoying the work they do. We work to stay ahead of the curve by investing in the latest tools and technology. As one of the nation's top consulting firms, we consistently strive to promote efficiency, cultivate a culture our associates can proudly embrace, and empower our associates to advance their career growth at WGI, and beyond. WGI is always looking for remarkable individuals to join our team and help us grow in our vision. If you think you are an innovative, self-motivated team player and want to shape your community, join our WGI team today! WGI offers a complete Benefits package including: Medical, Dental, Vision, LTD & STD, Life Insurance, 401k with match, PTO, Holidays, HSA with company contribution, Pet insurance, and Employee assistance program. #LI-onsite Responsibilities Setup, installation, maintenance, and troubleshooting of hardware, software, and network operations/infrastructure Developing training materials and procedures Instructing users on the proper use of the corporate network Maintaining hardware/software inventory Documenting policies and procedures Hardware/software evaluations Running backup and recovery jobs as required Specialized IT projects as required Qualifications Bachelor's degree in Management Information Systems or Technical Certifications And 6+ years related experience Must be available to travel to multiple office locations Build, configure, and troubleshoot PC's in a Windows network environment (Apple Mac experience in a Windows environment a plus) Working knowledge of Windows Servers, Windows OS, and VMware Install and support enterprise wide applications (e.g. Microsoft Office) Install and configure new printers/copiers/plotters and other peripheral equipment Work with management and end users to establish requirements for new systems or modifications Knowledge of Network Infrastructure a plus. Achieve IT system objectives by gathering applicable data, identifying and evaluating options, and recommending a course of action Excellent oral and written communication skills Self-motivated team player who works well independently Use AI to enhance job performance and effectiveness. Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over sponsorship of employment visas Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting. Hand-eye coordination is necessary to operate a computer, keyboard and mouse. Use of a telephone headset will allow for virtual communication with team members through Zoom and/or Microsoft Teams. While performing the duties of this job, the employee is often required to sit for prolonged periods, use hands/fingers to handle, feel or operate objects, tools or controls and reach with hands and arms, speak and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over the sponsorship of employment visas If you have what it takes to join our growing organization and want to be part of a dedicated team, please apply today. In return, WGI provides a competitive salary and an outstanding work environment. WGI is an Equal Opportunity Employer/Veterans/Disabled.
    $65k-107k yearly est. Auto-Apply 27d ago
  • Technical Support

    Techtrex Inc./Kiosoft Technologies LLC

    Technical support engineer job in Boynton Beach, FL

    KioSoft Technologies (KioSoft) is a growing hardware/software company providing turnkey custom solutions for the Commercial Laundry, Vending, and other unattended Payment Industries. KioSoft has operations in the United States, Canada, China, Korea, and authorized dealers worldwide. The company's strength lies in its ability to provide a comprehensive blend of superior technology and customized software solutions. These range from the most basic machine interfaces to custom applications to branding to complex networking solutions. We are looking for a highly motivated, and trainable individual with drive and determination to help us provide high quality customer service to our client base. We strive to maintain a professional, yet relaxed working environment while providing room for growth. Main Duties and Responsibilities Technical/Customer Support: Serve as the primary point of contact for complex customer inquiries and escalations, providing timely and accurate resolutions. Coordinate with cross-functional teams, including engineering and vendor teams to address customer issues and ensure prompt resolution. Technical Expertise: Maintain a deep understanding of KioSoft Technologies products, features, and functionality. Act as a subject matter expert, assisting team members and customers with advanced troubleshooting, configuration, and customization inquiries. Stay updated with the latest industry trends and best practices related to KioSoft Technology products, providing insights and recommendations to improve the customer experience. Continuous Process Improvement: Proactively contribute to knowledge base articles and self-help materials to empower customers and reduce support ticket volumes. Customer Advocacy/Customer Success: Serve as a customer advocate within the organization, representing customer needs, pain points, and feedback to relevant teams. Drive initiatives to proactively improve product usability, documentation, and user experience based on customer insights. Qualifications Associate's degree in a relevant field or equivalent practical experience in lieu of education Minimum of 2 years in the IT or a related field with experience directly interfacing with customers delivering & supporting IT or technology solutions. Prior experience in a customer support role, preferably supporting payment technology, IOT, or similar technology. Strong technical aptitude and ability to quickly learn and understand complex software products. Excellent problem-solving and analytical skills with a proactive approach to issue resolution. Exceptional communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical customers. Familiarity with support ticketing systems and customer relationship management (CRM) tools. Ability to thrive in a fast-paced and dynamic environment while maintaining a focus on customer satisfaction. Must be a U.S. citizen residing in the United States. Ability to travel nationally up to 30% of the time to customer sites for in-person training sessions. Preferred Qualifications Experience with knowledge base creation and Knowledge-Centered Service (KCS) standards. Physical Requirements Must be able to be in a stationary position more than 50% of the time Must be able to communicate, converse, and exchange information with peers and senior personnel Constantly operates a computer and other office productivity machinery, such as a computer The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Please Note: We are an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted.
    $30k-52k yearly est. 60d+ ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Palm City, FL?

The average technical support engineer in Palm City, FL earns between $42,000 and $95,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Palm City, FL

$63,000
Job type you want
Full Time
Part Time
Internship
Temporary