Technical support engineer jobs in Pine, PA

Local Applicants ONLY No 3rd Parties/Sub Vendors Job Type: Contract to Hire Work Authorization: U.S. Citizen The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am). Responsibilities: Operations team provides 24X7X365 on-site support Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified Perform equipment/network/fiber/copper installs and decommissions Handle production changes and system turnovers Third shift (11pm - 7am) Tuesday - Saturday Experience Required: IT Service Desk or Operations support - 3+ years Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 3+ years Installation and decommissioning of equipment/network/routers/servers - 1+ years Documentation experience - able to provide detailed write up of problem and resolution - 3+ years

Key Responsibilities Provision, configure, and deploy new Windows 10/11 laptops, desktops, and peripherals with Intune enrollment and policy compliance. Decommission old devices, securely wiping data, updating inventory, and ensuring compliance with IT security standards. Manage device enrollment and authentication through Entra ID (Azure Active Directory), including conditional access and identity-based policies. Apply and maintain Group Policy Objects (GPOs) for user and device configuration across the environment. Implement and monitor BitLocker encryption, antivirus, and vulnerability management tools to ensure secure endpoint operations. Conduct regular vulnerability scans, remediate risks, and apply security patches in coordination with IT security. Maintain and update device imaging processes, supporting SCCM, MDT, or other deployment tools as needed. Track assets in IT inventory systems with accuracy and accountability. Troubleshoot and resolve issues related to Intune compliance, domain/Entra ID connectivity, and user access. Support project-based deployments, refresh cycles, and IT initiatives as assigned. Provide clear documentation of processes, configurations, and troubleshooting steps. Requirements Minimum 2 years of experience in desktop support, IT technician, or endpoint management role. Strong hands-on experience with Intune, Entra ID (Azure AD), and Group Policy. Working knowledge of vulnerability management practices and endpoint security controls. Proficient in setting up and supporting Windows-based Dell hardware; basic experience with mac OS a plus. Familiarity with endpoint encryption, antivirus, and compliance monitoring. Comfortable working with Active Directory, asset management, and ticketing systems. Strong attention to detail with excellent troubleshooting and problem-solving skills. Preferred Qualifications Industry certifications such as CompTIA A+, Microsoft Endpoint Administrator, or Azure certifications. Experience in enterprise IT environments with compliance and security requirements. Familiarity with imaging and deployment tools such as SCCM, MDT, or Clonezilla. Experience with ITSM platforms such as ServiceNow or Jira.

Duration: 3 month contract to hire (conversion based on performance) Pay Range: $20-23/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Requirements: Associates Degree OR Bachelors Degree and Minimum 4 year professional IT Support Experience Phone support experience Experience remoting into devices to fix issues Previous IT Support experience MUST INCLUDE both HARDWARE and SOFTWARE support Day to Day: Insight Global is seeking IT Support Analysts to sit onsite for a local higher education client. These candidates would provide support to all IT-related activities, assistance end users, coordination resolutions for end user issues, and follow-up to end user related IT problems and ensure a resolution. Provide technical support onsite and over the phone for Customers Software and network issues on laptops and desktops Troubleshooting and resolving issues with software and printers. Create and manage tickets

Who we are: We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq. What you will be doing: The Information Technology Specialists (On-Site) will join the talented team at the Peters Township School District. You will provide support to our customers to ensure effective problem identification and resolution of software and hardware tools which include both desktop and laptop computers, mobile devices and printers used throughout the educational institution. Essential Functions: New computer setup which includes imaging, software installation, hardware upgrades and troubleshooting. Applies desktop updates, and configuration modifications. Conducts problem identification and resolution with a focus on help desk ticket resolution. Develops desktop strategies and configuration alternatives to best meet customer needs. Architects, create, deploy and maintain standard workstation images for desktops and laptops. Architects and implements patch distribution management (desktop). Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS & driver maintenance. Understanding Active Directory group policies and maintaining application groups. Proven experience in desktop methodologies and best practices. Ability to interact with customers on the telephone and in person. Provides ongoing hardware and software support for all technologies. Addresses help desk tickets efficiently and in a timely manner. Troubleshoots and resolves technology failures, documenting required changes. Responsible for managing multiple priorities including tickets, projects and other assigned tasks. Keeps current with technology trends and changes related to position. Specific Technology Skills/Experience: PC Security Administration/Update experience. Active Directory experience. Mobile device experience. Microsoft and IOS experience Qualifications & Educational Requirements: Associate degree in technically related field preferred. Experience providing computer and network support. Exceptional written and oral communication skills. Must possess extensive troubleshooting skills. Ability to work well in a demanding and fast-paced environment. Excellent interpersonal skills for both internal and external communications. Must be able to successfully pass criminal background checks.

Join the PCNA Team! Polyconcept North America (PCNA) is the industry's biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations. At PCNA, we don't just create products - we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions. We are currently hiring a IT Support Technician - Hybrid in New Kensington, PA! This role will be onsite during the initial training period, with hybrid work options available after successful completion of probationary period. The IT Support Technician serves as the first point of contact for internal and external customers seeking technical assistance. This individual must foster a positive relationship between IT and PCNA staff by delivering superior customer service and effectively resolving or dispatching technical issues. What will you do in this role? Serve as the first point of contact for technical support, assisting users via phone and email, and logging issues in ServiceNow. Provide first-level troubleshooting for hardware, software, mobile devices, and basic network issues for both onsite and remote users. Communicate technical information effectively to both technical and non-technical personnel. Independently handle routine support issues and escalate more complex problems as needed. Participate in projects aimed at improving help desk efficiency and service quality. Support business-critical systems and applications, including participation in the on-call rotation. What does it take to be successful in this role? Associates Degree and/or technical training or equivalent experience. Entry-level PC-support and troubleshooting experience 1+ years help desk environment experience in desktop and networked systems support preferred. Knowledge of Microsoft Office 365, remote software and VPN networks preferred Dell and Microsoft Certifications a plus Experience using ServiceNow and ITIL processes helpful Commitment to customer satisfaction and relationship-building Knowledge of Windows Operating Systems and Macintosh Adapts to change well. Handles a high level of stress in a constantly changing environment. Communicates clearly with both technical and non-technical individuals. Strong organization and follow-up skills Strong multi-tasking skills. Strong problem solving skills. Remains calm and steady in stressful situations. What's in it for YOU? Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more! Flexible scheduling 401k Matching Generous Paid Time Off and Holidays PCNA Cares Share Fund - donating to teammates in times of need By applying to this job and providing your mobile number, you are agreeing to receive an initial text from PCNA, which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies. PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws. Fraud Disclaimer: PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna.com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.

Data Center Technician III - Networking Infrastructure Job Title: Data Center Technician III - Networking Infrastructure TECfusions quite simply means the fusion of Technology, Environmental Protection, and the support of our Communities. TECfusions tackles real data problems such as the need for more space, reliable sustainable energy, environmental conditioning, overcoming energy scarcity, environmental damage, and use of community resources with proven practices. We achieve these goals by implementing illuminating ideas, processes, and solutions to provide energy reliable infrastructure through engineering processes to meet all our global challenges. We welcome all to join us on this journey to embrace technology while protecting our fragile planet. About the Role: The Data Center Technician III - Networking Infrastructure is responsible for installation, troubleshooting, and maintenance of physical network infrastructure including copper and fiber cabling, patch panels, cross-connects, racks, cable management systems, and all physical layer components supporting IT and facility systems. Responsibilities: • Ensure continuity and performance of physical network infrastructure. • Install, terminate, and test Cat6/Cat6A and fiber cabling. • Build and maintain racks, cabinets, patch panels, cable trays, and ladder rack. • Label and document cabling, maintaining accurate diagrams. • Assist with rack/stack of network hardware. • Respond to work orders for cable repairs and troubleshooting. • Coordinate with IT teams, vendors, and subcontractors. • Maintain compliance with BICSI and TIA standards. • Perform lifting, ladder work, overhead cable pulling. Qualifications: • 4+ years structured cabling or telecom experience. • Skilled in terminating/testing copper and fiber with certification tools. • Knowledge of racks, patch panels, and cable pathway systems. • Ability to read cable maps and network diagrams. • High School Diploma or GED required; BICSI preferred. • Able to lift up to 39 pounds and assist with heavier lifts. TECfusions is an Equal Employment Opportunity Employer

JSG is looking for a Plant I & C Systems Engineer Serving as the system expert specifically in electrical or I&C systems in support of operating requirements. Providing leadership for Problem Solving, Decision Making, Troubleshooting and Root Cause Analysis Teams. Trending system parameters and monitoring performance of assigned systems. Preparing technical reports and presentations. Developing outage and routine maintenance activity lists. Establishing predictive and preventative maintenance (task and frequency) for assigned systems. Developing and completing investigations and corrective actions in accordance with the Corrective Action Program. Providing support for interface with regulatory and oversight agencies. Performing field walk-downs and interfacing with other groups to resolve emergent and routine plant issues. Performing audits, observations, surveys and assessments of plant activities such as maintenance and operations. Pursuing opportunities to improve site human performance. Reviewing and analyzing plant operating characteristics and both Nuclear Regulatory Commission (NRC) and Industry correspondence to identify operating experiences that may be pertinent to or will aid in the resolution of plant issues applicable to assigned systems. Reviewing schedules and work orders to ensure efficient work implementation. Championing design change improvements and interfaces. Demonstrating a solid commitment to all aspects of safety Actively seeking formal and informal learning opportunities to better understand technical policies, practices, and procedures. Developing effective working relationships with employees within you own work group and establishing a professional network Performing Emergency Response Organization (ERO) duties as assigned. Education, Experience, and Skill Requirements: Bachelor's degree in Engineering required. Bachelor's degree in Electrical Engineering is preferred. Experience in electrical and/or I&C systems is preferred. Prior professional-level engineering experience is preferred. Prior plant system engineering experience, including experience with electrical, and I&C components, is preferred. Being able to work independently with little Supervisory involvement is preferred. Proficient with Microsoft Office applications, including Word, Excel and PowerPoint. Excellent interpersonal skills and strong analytical ability. Ability to develop effective working relationships with all employees Able to deliver quality and accurate work within established deadlines. Excellent written and oral communication skills, with ability to make formal technical presentations to various management levels. Ability to work extended hours, shift schedules and perform on-call duties when necessary. Must reside within site-specific ERO response time.

*Employment Type:* Full time *Shift:* Rotating Shift *Description:* As a Residential Support Specialist with Pittsburgh Mercy, you will play a crucial role in supporting individuals with intellectual and developmental disabilities to live fulfilling and independent lives. Your primary responsibility will be to create a supportive and inclusive environment, fostering the growth and well-being of residents under your care. Through compassionate care, personalized assistance, and collaboration with the interdisciplinary team, you will contribute to enhancing the quality of life for individuals with intellectual and developmental disabilities. *What You Will Do:* * *Individualized Care:* Provide personalized support to residents, developing and implementing care plans tailored to their unique needs and preferences. * *Daily Living Assistance:* Assist residents with activities of daily living, including personal hygiene, meal preparation, medication administration, and other essential tasks, promoting independence and self-sufficiency. * *Behavioral Support:* Implement behavioral support plans in collaboration with the team, utilizing positive reinforcement and effective communication techniques to manage challenging behaviors and promote a calm and supportive living environment. * *Community Integration:* Facilitate community engagement and integration for residents by organizing and participating in recreational activities, outings, and social events, fostering a sense of belonging and connection. * *Interdisciplinary Collaboration:* Work closely with the interdisciplinary team, including healthcare professionals, therapists, and support staff, to ensure a holistic and person-centered approach to care. Communicate effectively to share insights, observations, and updates on residents' progress and challenges, contributing to a comprehensive and collaborative care environment. *Minimum Qualifications:* * High School Diploma *OR *Equivalent * Valid Driver License and ability to drive an organization vehicle * Access to transportation travel locally * Act 33/34/73 Clearances * Pre-Employment Drug Screen, Physical/TB * Must successfully pass Department of Public Welfare Medication Training within *90 days* of employment *Position Highlights and Benefits:* * Benefits start Day 1 of employment! * Medical, Dental, Vision, Life Insurance, 403B, PTO, Paid Holiday Days, and more!! *Schedule: This is a Non-Exempt (hourly) position* * Thursday-Saturday: 12:00pm - 10:00pm * Sunday: 2:30pm - 10:00pm *About Pittsburgh Mercy* We're a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help - and hope - to people who are experiencing: Mental illness and substance abuse, Physical health needs, Intellectual disabilities, and Traumatic events or circumstances, including homelessness + abuse *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Network Engineer II to join our client's organization and contribute to their ongoing success. Job summary As the Network Engineer II, you are a part of a Global Engineering Operations Center helping multiple environments ranging in industries on their networking needs. This position requires you to have or obtain technical proficiencies within Cisco Route / Switch, Cisco ASA, F5, Riverbed, Citrix Netscaler, and more. Responsibilities: Troubleshooting experience with WAN technologies (MPLS, MetroE, VPLS, DMVPN) Troubleshooting experience with various routing protocols (EIGRP, OSPF, BGP) Troubleshooting experience with switching and Layer 2 issues (STP, MST, HSRP) Requirements: Knowledge and hands-on experience with designing and implementing hub-and-spoke networking configurations Knowledge and hands-on experience with designing and implementing security devices (Cisco ASA, Cisco FirePower, Palo Alto, Checkpoint, Fortinet) Knowledge and hands-on experience with load balancers and WAN optimization devices (F5, NetScaler, SilverPeak, Riverbed) At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities. As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package. OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

HWI has a fantastic opportunity to join our Marketing team as an Application and Technical Support Specialist III. The Application and Technical Support Specialist III promotes the use of HarbisonWalker International refractory products and supports customer relationships through their expert product knowledge and providing technical advice and support to solve for customer inquiries, problems, and needs. This role is also responsible for developing and executing market growth strategies within their areas of responsibility. Responsibilities • Be an expert on HarbisonWalker Internationals products and applications; providing expert technical advice and support to solve for customer inquiries, problems, and needs; providing internal and external training on HarbisonWalker International products and applications; collaborating with internal R&D department on complaint investigations and failure analysis to ensure information share and goal alignments • Performing analysis of complex application needs and proposing, altering or refining/defining lining designs and installation methods in support of customer balancing business need • Developing business cases for new product development; creating, executing and tracking new product launch plans • Creating and executing product promotions and technical marketing strategies; maintaining expert knowledge on industry trends, training opportunities, and forecasts; attending and presenting at industry tradeshows and seminars • Performing market analysis and assisting in product portfolio analysis that aligns with market segment plan initiatives • Assisting in product rationalization, product portfolio modifications and shape standardization Requirements • The Application Specialist III requires four (4) - six (6) years of experience in refractory technical marketing, research, quality assurance, or sales. • Requires B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field • Requires knowledge of refractory products, installation methods, construction skills and customer applications • Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise • Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization • Requires the ability to work effectively in a team environment • Requires strong analytical, strategic thinking and business problem solving skills • Requires project management skills and the ability to coordinate multi-department projects Physical and Environmental Requirements • Physical Activity: Requires more than 2/3 of time sitting, speaking/hearing; and less than 1/3 of time standing, walking, using hands and fingers, reaching, climbing/balancing, and/or tasting/smelling. stooping/kneeling/crouching/crawling • Lifting: Requires lifting up to 50 pounds less than 1/3 of time. • Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus • Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration. Noise: Requires exposure to moderate noise.

Brayman Construction Company is looking for an IT Support Technician to provide hands-on technical support for our local and remote teams. If you enjoy solving problems, working with a variety of technologies, and supporting users in a fast-paced environment, this role is for you. What You'll Do: * Provide frontline support: hardware setup, software installation, troubleshooting, and user assistance. * Travel to remote locations to support or install IT infrastructure (networking, phones, printers, cameras, etc.). * Handle Level 1 support requests and set up or replace computers and mobile devices. * Perform account administration tasks (new users, password resets, deactivations). What You Bring: * Knowledge of basic networking and troubleshooting. * Experience with Windows 11, Microsoft 365, Azure, and mobile device support (iPads/iPhones). * 2-4 years of IT support experience or equivalent education. * Strong communication skills and ability to work quickly and efficiently. * Interest in IT certifications or career growth in technical support is a plus. SAFETY SENSITIVE POSITION This is a Safety Sensitive Position requiring work on project sites, including federal projects. This position may require working at heights, in confined spaces, around heavy equipment, around high voltage, and under constantly changing circumstances. This position will be subject to more stringent drug testing and compliance policies associated with our status as a federal contractor. Special Note: This is presented as guidance only, other reasonable tasks or responsibilities as management sees necessary may be added to this in order to achieve satisfactory job performance by the team member. EEO Statement: Brayman and Affiliate Companies are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or on any other characteristic protected by law. CONFIDENTIALITY Some positions with the company will have access to confidential and proprietary information. Successful candidates for those positions will be required to sign our standard confidentiality agreement as a condition of employment. Location: 16056 Full : For a complete job description and list of responsibilities, please visit our career page at **************************************

To work as a member of an IT team responsible for all aspects of systems hardware, software and related infrastructure. Responsibilities • Build and maintain Windows workstations. • Provide support to users of IT systems. •Conduct software validation and qualification protocols. • Develop and maintain installation and configuration procedures. • Maintain software and hardware inventories / track installation and license counts. • Assist in network infrastructure maintenance. • Stay abreast of latest technologies and acquire new skills as needed. • Ability to build and maintain multiple workstations. • Provide input to manager to improve department operation and efficiency. • Identify and report possible preventative and corrective actions. • Works independently referring questions and problems to manager. • Extreme confidentiality with all accessible information. • Responsible for compliance to company's Quality Policy Manual. • Responsible for compliance to company's safety policies. • Positive representation of the company to the outside world. • Confidential access to the company's new and/or existing product designs, plans and customer base. Qualifications • Associates or Bachelors degree in relevant field. • Experience with hardware installation and configuration. • Solid organizational and planning skills. • Knowledge of Windows Server. • Experience with a linux or unix shell. • Familiar with network operations. • Ability to get along well with other. • Good visual acuity. • Ability to sit for extended periods of time. • Ability to occasionally lift a minimum of 30 pounds. • Majority of day spent in clean, climate controlled office area.

Job DescriptionDescription: IT Support Specialist Benefits Front Loaded PTO Tuition Assistance Medical, Dental, Vision 401(k) - with Employer Contribution South College - We are one of the nation's fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. Almost 20,000 Students 10 Campuses Competency Based Education Online IT Support Specialist Description The IT Support Specialist is sharply focused on providing enterprise level technical support for South College remote and onsite users. Broadly, this position provides front-line technical support for nearly all of the systems for which IT Services is responsible. Responsibilities include installation and/or configuration of computing hardware (computers, network switches, printers, etc.), software, A/V devices, network cabling, diagnostics, troubleshooting and end-user assistance. Responsibilities Document incoming helpdesk requests using internal ticketing system Install, repair and maintain desktop and laptop computers, peripherals and related systems Provide end user support via remote assistance, in person and telephone. Support and enforce company information policies and procedures. Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone Assist in maintaining hardware and software inventory for asset management. Install and support AV equipment for classrooms, conference rooms and auditoriums Demonstrate broad knowledge of technology principles, practices, and procedures Self-manage in a way that allows flexibility to support multiple tasks at any given time Assist in updating support documents within knowledge management for the IT Services team, as well as end users End-user Account Management Build and maintain relationships across departments Other duties may be assigned Requirements: Education Associate degree in Computer Science or equivalent experience Experience 2+ years of overall IT experience 2+ years' experience supporting Microsoft Windows and Apple Mac OS environment 2+ years' experience supporting Microsoft Office applications Knowledge of network security practices and Antivirus software Exceptional analytic and problem-solving skills Self-motivated and able to work across diverse technical and non-technical teams Good written, verbal and interpersonal communication skills Exceptional Customer-oriented attitude ITIL (foundational level, but exposure to more detail than foundation is often necessary) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Walking, lifting, manage use of technology, equipment operation. Must be able to utilize standard office equipment, i.e. desktop computer, monitor, keyboard, and telephone system. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

General This individual reports directly to the Principal and is responsible for managing and maintaining various existing business computer networks as well as supporting the ongoing IT needs of the network users as they arise. This individual will be responsible for managing small office networks, local area networks, and wide area networks consisting of computer workstations, network printers, Ethernet switches, routers, hubs, wireless access points and various other network devices and servers, some of which may be running Microsoft Active Directory, Microsoft Office 365, and Microsoft Exchange among other software suites. Additionally, designing and implementing new computer network deployments and VoIP hosted PBXs may be required from time to time. Duties and Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Perform with a considerable degree of independence and accountability. Organize, set priorities, take initiative and exercise sound independent judgment. Analyze system logs and identify potential issues with computer systems. Introduce and integrate new technologies into existing network environments. Perform routine audits of computer systems and software. Perform data backups. Apply operating system updates, patches and configuration changes. Install and configure new hardware and software. Add, remove or update user account information including resetting passwords, etc. Answer technical queries, often with frustrated users. Maintain documentation of the configuration of the systems. Troubleshoot and report problems. System performance tuning. Ensure network infrastructure is online and running smoothly. Troubleshoot communications systems to determine if problems are related to hardware or software. Repair various types of network trouble that may arise on a network. Test and evaluate newly installed or existing network segments to determine efficiency, reliability and compatibility. Utilize technical manuals and brochures to determine equipment that meets establishment requirements. Compile, review and/or submit reports, such as site reports or project status reports, as required. Lead and direct other telecommunications employees; size of crew may vary depending on the project. Complete all paperwork (including electronic form submission) in a timely manner. Drive vehicle in performance of duties in a safe and responsible manner while working and traveling in inclement weather. Maintain desk area, keeping it clean and free from clutter. Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties as they may arise with short notice. Order supplies and monitor inventory as necessary. Maintain appropriate interpersonal relationships with employees, peers and customers. Assist with various events as requested. Other duties as assigned. Required Qualifications Proficiency in speaking and using the English language, including spelling, grammar and punctuation. Associate degree in related course of study or four year Bachelors degree. Demonstrate written and oral communication skills. Demonstrate ability to work independently and as a team. Working knowledge of Macintosh and PC (Microsoft Windows) computers. Working knowledge of Microsoft Office software (Word, Excel, Powerpoint). Working knowledge of Microsoft Office 365 tenant administration. Working knowledge of computer network architecture. Working knowledge of IPv4, IPv6, EIGRP, RIPv2, VLANs, Ethernet and access control lists. Strong understanding of the OSI model. Sensitivity to the needs of persons with disabilities. Ability and willingness to work cooperatively with others. Ability to apply common sense, theory and experience to decision -making. Ability to recognize similarities between past and present situations; be able to identify key issues or use inductive reasoning in complex situations. Possess strong problem solving skills. Ability to persist and finish projects despite obstacles or redirect when necessary. Ability to follow instructions or take action and address opportunities with little supervision. Have a high degree of discretion dealing with confidential information. Ability and willingness to work some early mornings, evenings, holidays and weekend days. Ability and willingness to work overtime when necessary. Possess and maintain a valid PA drivers' license and be insurable on auto insurance policies. Ability to travel for short business trips. Preferred Qualifications Working knowledge of HTML, CSS, MySQL and PHP and the ability to program and make changes to web applications using those protocols. Working knowledge of the WordPress website architecture and the ability to manipulate content, components, modules and plugins within this CMS with reasonable ease. Apple Certified Associate - Mac Management. Microsoft Certified Solutions Associate - Windows Server 2012 (MCSA). Cisco Certified Network Associate - Routing and Switching (CCNA). Physical and Mental Demands The physical and mental demands described herein are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, employees are regularly required to sit, walk and stand; talk and hear, both in person and by telephone; and use hands repetitively to finger, handle, feel, type or operate tools and materials. Mental Demands While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non -routine and complex administrative challenges; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.

The Network Support Engineer is responsible for the support and troubleshooting of networking, data, and wireless network solutions. You will be a part of the Networking Division team that is responsible for providing technical support and final commissioning of customer systems. Requirements Handle customer support cases with and resolve issues in a professional and timely manner. Develop and execute client specific solutions and propose new ways to approach existing challenges. Ability to independently prioritize issues to provide efficient resolution based on need. Create and update all documentation for systems, configurations, and pertinent information for customers, and then upload the documents to appropriate internal storage systems. Create backups and validate documentation when accessing client equipment and making configuration changes. Verify all products are properly registered and support contracts assigned. Provide guidance for customers on common issue and root cause analysis. Working collaboratively with installation, project management, support and engineering teams. Perform system wiring and terminations, as required. Complete timecard entries on daily basis with notes to update management on project status. Keep customers up to date on a regular basis using the DES ticketing system. Work with manufacturers to escalate and resolve issues. Provide assistance for support cases with remote and on-site technical support for existing customers and systems. Stay current on all manufacturer and industry certifications. Help provide internal support for basic troubleshooting, system backups, and archiving. Provide support for company network/telephony applications, and create user accounts for new users. Find proper resolution for customer problems with security and long-term maintenance in mind. Essential Skills and Experience Strong working knowledge of ?networking, Desktop and Server OS, wireless networking, and firewalls. Associate degree in telecommunications, technology or related field preferred. Excellent communication and interpersonal skills. Highly motivated self-starter who takes initiative with minimal supervision. Independent, driven personality to stay on top of issues and communications. Applicants must be currently authorized to work in the United States on a full-time basis. Visa sponsorship is not available for this position. This is a full-time, in-person position, and candidates must be able to work from our office located in Pittsburgh, Pennsylvania. We offer a full compensation and benefits structure. Join the team that is the preferred technology provider of the Pittsburgh Steelers and winner of numerous customer satisfaction and top work places awards. EOE

About Eos Energy Enterprises Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com. The IT Network Engineer will join our IT Team located in Pittsburgh, PA. The ideal candidate will have a strong background in designing, implementing, and managing complex network infrastructures within a manufacturing/OT environment. This role requires a proactive individual who can optimize network performance, ensure security, and lead technical projects to support our business objectives. The IT Network Engineer's core responsibility is infrastructure for all related data, network, and systems within EOS Energy's information technology and operational technology site. The secondary responsibility will be the monitoring, management, and support of all servers and network that is in the Eos network framework ensuring proper methods and guidelines are followed to protect material handling systems and all internal data for EOS Energy. Responsibilities Design, implement, and manage network infrastructure projects, ensuring scalability, security, and reliability. This includes both IT and OT facing environments Monitor and optimize network performance, identifying and resolving issues to minimize downtime. Configure and maintain network devices, including routers, switches, firewalls, and wireless access points. Will include other devices like handhelds or other devices that may require access to the network. Responsible for the review of security policies, plans, and procedures; assessing network monitoring capabilities; analyzing system logs, security events, and packet captures to identify security threats; and providing recommendations to comply with applicable cybersecurity framework. Implement and enforce network security measures, including firewalls, VPNs, and intrusion detection/prevention systems. Perform vulnerability and risk assessments within manufacturing and critical infrastructure environments to identify security risks and threats (e.g., unsecure remote access points, suspicious remote connections, unauthorized devices on the network, etc.) and providing recommendation to remediate the identified issues Maintain detailed diagrams and documents of the manufacturing industrial infrastructure, general network, cabling, rack level, and logical architecture including procedures and plans to support current and future projects. Maintain disaster recovery plan for the IT and OT network environments including preventive steps to minimized downtime and support business continuity. Coordinate with all applicable groups and other resources including vendors to determine project requirements. Oversee the monitoring, maintenance including patch management of all applicable systems, appliances and devices within the IT and OT infrastructure. This includes the staging, readiness, and deployment of required installs. The point of contact for all potential network issues from outage, latency, network degradation in general, assists in the implementation of security policies and procedures, user log-on and authentication rules, and prepares status reports on network security matters to aid in the development of security risk analyses and incident response procedures Travel to different site as required. Must be available for on-call and provide technical support for network related issues. Support managed service providers for either IT or OT facing assets and provide escalation points as needed Required to travel to other remote sites as needed Required for after hours and weekend work Participate in training and development of other team members Lifting heavy equipment as needed and at times assisted Knowledge, Skills, and Abilities 5+ years' experience in IT network type role with intermediate experience in systems and networking methodologies (TCP/IP, DNS and DHCP) Strong knowledge of routing and switching protocols (e.g. BGP, OSPF, etc.) Strong understanding of OT environments and supporting air-gapped networks Proficient in wireless and cloud networking including virtualization (AWS, VMWare, Azure) Must have 2+ year in Next Gen firewall administration and design for Cisco and Palo Alto equipment Strong knowledge in B2B/IPSEC WAN environments Advance level scripting and automation are a plus Understanding of cybersecurity framework (e.g. NIST, ISO 27001) is required Experience in data management Knowledge of industrial controls systems (PLCs, SCADA) Knowledge of data design principles Strong communication and interpersonal skills Certifications a plus (e.g. CCNP, CISSP, AWS Architect, CCNA, etc.) Adaptable to new technologies and changing requirements Education and Experience Bachelor's degree in computer science, information technology, or engineering required. Minimum of 5 years' experience. Travel Overnight/North America: 10-25% Working Conditions Office Environment - Must be able to remain in a stationary position 50% of the time and occasionally move about inside the office to access file cabinets, office machinery, etc. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. May be required to exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body. Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats. May be required to exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

General This individual reports directly to the Principal and is responsible for managing and maintaining various existing business computer networks as well as supporting the ongoing IT needs of the network users as they arise. This individual will be responsible for managing small office networks, local area networks, and wide area networks consisting of computer workstations, network printers, Ethernet switches, routers, hubs, wireless access points and various other network devices and servers, some of which may be running Microsoft Active Directory, Microsoft Office 365, and Microsoft Exchange among other software suites. Additionally, designing and implementing new computer network deployments and VoIP hosted PBXs may be required from time to time. Duties and Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Perform with a considerable degree of independence and accountability. Organize, set priorities, take initiative and exercise sound independent judgment. Analyze system logs and identify potential issues with computer systems. Introduce and integrate new technologies into existing network environments. Perform routine audits of computer systems and software. Perform data backups. Apply operating system updates, patches and configuration changes. Install and configure new hardware and software. Add, remove or update user account information including resetting passwords, etc. Answer technical queries, often with frustrated users. Maintain documentation of the configuration of the systems. Troubleshoot and report problems. System performance tuning. Ensure network infrastructure is online and running smoothly. Troubleshoot communications systems to determine if problems are related to hardware or software. Repair various types of network trouble that may arise on a network. Test and evaluate newly installed or existing network segments to determine efficiency, reliability and compatibility. Utilize technical manuals and brochures to determine equipment that meets establishment requirements. Compile, review and/or submit reports, such as site reports or project status reports, as required. Lead and direct other telecommunications employees; size of crew may vary depending on the project. Complete all paperwork (including electronic form submission) in a timely manner. Drive vehicle in performance of duties in a safe and responsible manner while working and traveling in inclement weather. Maintain desk area, keeping it clean and free from clutter. Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties as they may arise with short notice. Order supplies and monitor inventory as necessary. Maintain appropriate interpersonal relationships with employees, peers and customers. Assist with various events as requested. Other duties as assigned. Requirements Required Qualifications Proficiency in speaking and using the English language, including spelling, grammar and punctuation. Associate degree in related course of study or four year Bachelors degree. Demonstrate written and oral communication skills. Demonstrate ability to work independently and as a team. Working knowledge of Macintosh and PC (Microsoft Windows) computers. Working knowledge of Microsoft Office software (Word, Excel, Powerpoint). Working knowledge of Microsoft Office 365 tenant administration. Working knowledge of computer network architecture. Working knowledge of IPv4, IPv6, EIGRP, RIPv2, VLANs, Ethernet and access control lists. Strong understanding of the OSI model. Sensitivity to the needs of persons with disabilities. Ability and willingness to work cooperatively with others. Ability to apply common sense, theory and experience to decision -making. Ability to recognize similarities between past and present situations; be able to identify key issues or use inductive reasoning in complex situations. Possess strong problem solving skills. Ability to persist and finish projects despite obstacles or redirect when necessary. Ability to follow instructions or take action and address opportunities with little supervision. Have a high degree of discretion dealing with confidential information. Ability and willingness to work some early mornings, evenings, holidays and weekend days. Ability and willingness to work overtime when necessary. Possess and maintain a valid PA drivers' license and be insurable on auto insurance policies. Ability to travel for short business trips. Preferred Qualifications Working knowledge of HTML, CSS, MySQL and PHP and the ability to program and make changes to web applications using those protocols. Working knowledge of the WordPress website architecture and the ability to manipulate content, components, modules and plugins within this CMS with reasonable ease. Apple Certified Associate - Mac Management. Microsoft Certified Solutions Associate - Windows Server 2012 (MCSA). Cisco Certified Network Associate - Routing and Switching (CCNA). Physical and Mental Demands The physical and mental demands described herein are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, employees are regularly required to sit, walk and stand; talk and hear, both in person and by telephone; and use hands repetitively to finger, handle, feel, type or operate tools and materials. Mental Demands While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non -routine and complex administrative challenges; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.