Technical support engineer jobs in Ripon, CA

EV Charger Technical Support Manager Zerova Technologies USA Who We Are Zerova Technologies is a global leader in AC Level 2 and DC Level 3 EV charging solutions, powering EV brands in over 60 countries. As a pure white-label provider and subsidiary of Phihong Technology, we bring 50+ years of power electronics expertise to the EV market. With a new U.S. engineering center launching in 2026, Zerova is rapidly expanding in North America. Were driven by innovation, collaboration, and a deep commitment to sustainability. By joining our team, youll play a direct role in accelerating the worlds transition to cleaner transportation. What Youll Do As Technical Support Manager, youll lead our U.S. support operations for AC and DC charging solutions, ensuring customers stay powered and satisfied. Youll manage people, processes, and technology to keep uptime, and Charge Success Rate (CSR) high and issues resolved quickly. Lead & Inspire Manage a growing team of Support Technicians, Field Application Engineers (FAEs), and SLA partners. Own Performance Drive KPIs including uptime, case resolution time, and customer satisfaction. Customer Champion Be the escalation point for major accounts, ensuring every interaction reflects Zerovas commitment to service. Problem Solver Guide troubleshooting and root cause analysis, working with R&D to deliver continuous improvement. System Builder Optimize Salesforce Service Cloud workflows, reporting, and analytics. Trainer & Mentor Help to develop training for customers, partners, and your own team. Collaborator Partner with fleets, CPOs, OEMs, and CPMS providers to ensure smooth interoperability. Road Warrior (Sometimes) Travel up to 25% for site support, deployments, and training. What Were Looking For Bachelors in Electrical Engineering, Electronics, or related field (or equivalent experience). 5+ years in technical support, field service, or power electronics (2+ in leadership). Solid knowledge of AC/DC power systems, OCPP networking, and EVSE troubleshooting. Experience managing teams and third-party service providers. Proven ability to deliver on KPIs and SLAs. Salesforce Service Cloud or CRM experience a plus. Strong leadership, organizational, and communication skills. EVITP certification or EVSE manufacturer training a plus. What We Offer We believe people perform their best when theyre supported at work and in life. Competitive salary +KPI-driven bonus program. Medical, dental, and vision coverage. 401(k) with company contribution. PTO and paid company holidays. A culture ofcollaboration, transparency, and respect. A chance tolead with purposein the fast-growing EV industry. Certification support & leadership training. Exposure to cutting-edge tools and asustainability-focused mission. Be part of a global EVSE leader building its future U.S. operations. How to Apply Send your resume ************************with subject line:EV Charger Technical Support Manager Fremont. Make an impact. Lead with purpose. Grow your career while helping power a cleaner future.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Opportunity Type CLASSIFIED EMPLOYMENT OPPORTUNITY Position Title HELP DESK TECHNICIAN Posting Number S2547 Close/First Review Date 11/09/2025 Department ITSS (Information Technology Support Services) Work Location District Office Position Status Full Time Salary Range $81,791 - $99,812 Annual Salary (Range 95: Classified Salary Schedule Fiscal Year 2025-2026). Starting placement is generally at Step 1. Benefits Summary In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year 2025-2026. We offer two medical plans (Anthem Blue Cross [PPO] and Kaiser Permanente (HMO]); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays. Position Description POSITION SUMMARY The Help Desk Technician reports to the Supervisor of Help Desk and Reprographics at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m. This position is represented by CSEA (California School Employees Association), Chapter 363. POSITION PURPOSE Under the direction of the Help Desk and Reprographics Supervisor or assigned administrator, perform a variety of technical and skilled tasks in the Help Desk operation; respond to and assist in the diagnosis of problems through interactions with users including problem recognition, research, documentation, troubleshooting and resolution of problems. DISTINGUISHING CHARACTERISTICS This position provides support for all standardized Information Technology products and services used at the District-wide locations and tracks all support requests. The Help Desk provides first level technology support for students, faculty, staff and administrators and communicates major IT outages and incidences according to management standards. The Help Desk Technician communicates with users to determine the source of the problem, troubleshoot and provide appropriate solutions. DUTIES AND RESPONSIBILITIES 1. Provide first level technology support for users and assist with problem resolution in technical areas such as computers, printers, video, software, audio-visual, WebAdvisor, ERP system, phones, network access, wireless, mobile devices, password resets, online courses, security, cloud services, etc. 2. Respond to user questions and inquiries in a timely manner through telephone, e-mail, text, social media, oral and written forms of communication, demonstration, remote access to computer, and devices to assist users with disabilities. 3. Assist users in resolving routine technical problems and answer routine technical questions related to the District software and hardware. 4. Follow up with users to ensure the reported problems are fully resolved. 5. Use the Help Desk tracking software to log, assign, and track all support tickets. 6. Monitor the tracking software to ensure that open tickets assigned to Help Desk Technicians are resolved and closed in a timely manner. 7. Ensure assigned backup tapes are rotated according to the schedule and process. 8. Maintain the tracking database to ensure data is accurately entered. Prepare reports for management as scheduled or as needed. 9. Escalate user requests to a 2nd or 3rd level support when necessary. Notify IT management when a critical system wide resource becomes unavailable. 10. Monitor and manage the Help Desk voicemail, email, social media and other forms of communication. 11. Research and recommend new products or procedures. Help identify and implement innovative solutions for users. 12. Keep abreast of current trend on Help Desk operations. Attend necessary training for related standardized IT products and services. 13. Perform related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: 1. Principles of technical troubleshooting and problem solving. 2. Principles of networking and computer functionality. 3. Computer hardware systems, printers, software applications such as Microsoft used in college operations. 4. Working knowledge of help desk software, databases and control of remote computers. 5. Principles of training, support, and services to end-users. 6. Principles of customer service. 7. Principles of providing guidance to others. Skills and Ability to: 1. Operate computer systems and related peripheral equipment. 2. Communicate clearly and concisely both orally and in writing. 3. Respond to inquiries in a courteous, tactful manner. 4. Establish and maintain cooperative and effective working relationships with others. 5. Work together in a team environment. 6. Multitask, prioritize and meet task timelines. 7. Work with attention to detail and independently with minimum supervision. Required Qualifications EDUCATION AND EXPERIENCE 1. Associate's degree in Computer Science or related field. 2. Two years of experience increasingly responsible experience performing help desk operation function or related activities. District's Diversity * Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination. * Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Desired Qualifications DESIRED QUALIFICATIONS 1. Bachelor's degree from an accredited college or university in Computer Science, Computer Information Systems, or a closely related technical field. 2. Possession of industry-recognized certifications such as CompTIA A+, Microsoft Certified Professional (MCP), and/or other network-specific credentials. 3. Demonstrated proficiency with strong keyboarding skills and high typing speed. 4. Prior experience in a Help Desk or Call Center environment, specifically supporting ERP systems, Web UI platforms, and/or self-service applications. 5. Bilingual proficiency is considered a strong asset (desirable). Foreign Degree For positions that require a degree or coursework: Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education. All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application. Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered. Working Environment Work Environment: 1. Office environment. 2. Constant interruptions. Physical Demands: 1. Extended viewing of computer monitor. 2. Hearing and speaking to exchange information in person or on the telephone. 3. Dexterity of hands and fingers to operate a computer keyboard. 4. Sitting for extended periods of time. About San Jose/Evergreen Community College District The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves. As of Spring 2024, with enrollment of approximately 15,655 students per semester, and an extremely diverse student population (Hispanic/Latino 45.20%, Black/African-American 3.45%, Asian/Pacific Islander 31.70%, American Indian/Native American 0.36%, White/Caucasian 12.76%) attaining educational goals reflecting 56% - Transfer to a 4-Year College/ University, the District's emphasis on student success makes it a recognized educational leader in the State. The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 43.9% Latinx, 25.3% Asian/Pacific Islander, 4.2% Black/African American, 0.3% American Indian/Native American, 17.9% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants. Important Information EQUAL OPPORTUNITY EMPLOYER STATEMENT: San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws. CONTACT: Employment Services, Human Resources, SJECCD 40 S. Market Street, San Jose, CA 95113 Phone: ************** Email: ******************************* Employment Website: ****************************** District Website: ************** APPLICATION PROCEDURES: Interested applicants MUST SUBMIT ONLINE ALL of the following materials by the First Review Date/Closing Date as listed on the job announcement. Applications received after the First Review Date will only be forwarded to the hiring committee at their request. 1. A completed online San José-Evergreen Community College District APPLICATION. 2. A COVER LETTER (Stating how you feel you meet the qualifications as outline in the job announcement). 3. A current RESUME/CURRICULUM VITAE 4. TRANSCRIPT - (If Required) If a degree is listed as a requirement, transcripts (Not Diplomas) MUST INCLUDE confer or award date of stated degree. Unofficial transcripts will be accepted; however if the position is offered, official transcripts will be required prior to employment. If the transcripts or degrees are from outside of the United States, an official certification of equivalency to U.S. degrees by a certified U.S. credential review service (course by course of the transcripts) MUST also be submitted. (See below for a list of suggested services that provide foreign degree equivalency evaluation to U.S. degrees). Note: Some positions may require additional documents and/or certificates, in addition to the items listed above. Please refer to the job announcement. OTHER APPLICANT INFORMATION: 1. Only complete application materials will be considered. No exceptions. 2. Letters of Recommendation are NOT required and will not be forwarded to the hiring committee. 3. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States. 4. Application materials become the property of the District and will not be returned or duplicated. 5. Travel expenses to attend the interview are the responsibility of the candidate. 6. Meeting the minimum qualifications does NOT assure an interview. 7. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position. Suggested services that provide foreign degree equivalency evaluation to U.S. degrees: Academic Credentials Evaluation Institute, Inc. Website: *************************** Education Records Evaluation Services Website: ************ International Education Research Foundation Website: ********************

Job Description Who We Are & Why Join Us Avathon is revolutionizing industrial AI with a powerful platform that enables businesses to harness the full potential of their operational data. Our technology seamlessly integrates and contextualizes siloed datasets, providing a 360-degree operational view that enhances decision-making and efficiency. With advanced capabilities like digital twins, natural language processing, normal behavior modeling, and machine vision, we create real-time virtual replicas of physical assets, enabling predictive maintenance, performance simulation, and operational optimization. Our AI-driven models empower companies with scalable solutions for anomaly detection, performance forecasting, and asset lifetime extension-all tailored to the complexities of industrial environments. Cutting-Edge AI Innovation - Join a team at the forefront of AI, developing groundbreaking solutions that shape the future. High-Growth Environment - Thrive in a fast-scaling startup where agility, collaboration, and rapid professional growth are the norm. Meaningful Impact - Work on AI-driven projects that drive real change across industries and improve lives. Learn more at: Avathon Avathon is looking for an IT Support Specialist to help manage Avathon's corporate IT resources and end-users. The ideal candidate has experience working within a ticket management system and handling employee onboarding/offboarding activities. The position offers opportunities to continue growing by learning new technologies and learning from experienced Engineers as we build new solutions. Join us and: Provide tier 1 end-user support, resolve helpdesk tickets, manage employee on/offboarding. Install & troubleshoot laptops, printers, & conference room equipment. Update documentation procedures for common processes (on/offboarding, conference room preparation, hardware purchases and inventory management) Shadow senior team members to continue learning technologies and common tasks. Manage conference rooms: clean-up & organizing, all-hands meeting preparation, update cameras & iPads, A/V troubleshooting Manage onboarding process: Create acct, build machine, building access, desk setup, provision SaaS apps Manage offboarding process: Disable accounts, Google takeout, Backup user home directories, rebuild machines, disable building access, forward email to manager. Management of workstations including: o Ensuring Filevault & Bitlocker encryption o Ensuring Firewalls enabled o Deploying OS updates/upgrades o Remote support o Hardware/software inventory restock o Machine repairs You'll have: 4+ years' experience in an IT Support or Help Desk role Experience installing and supporting PCs & Macs, software, and conference room equipment. Strong troubleshooting and problem-solving skills Fundamental knowledge of Active Directory, Remote access tools, public cloud, Networking, and Gsuite/O360 Strong written and verbal communication skills Eager to learn, produces high quality work, and self-driven personality. This role requires 5 days a week to Pleasanton, CA, Avathon headquarter. Salary: The base salary range for this role is between $70,000 to $110,000 annually. Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Avathon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Avathon is committed to providing reasonable accommodations throughout the recruiting process. If you need a reasonable accommodation, please contact us to discuss how we can assist you.

**Therma, a Legence company** For over 50 years, Therma (************************ has continued to redefine the mechanical construction landscapes in California. Renowned for outstanding client service and attention to detail, we balance innovative, facility-specific solutions with a pragmatic, cost-conscious approach. Today, the firm employs more than 1,100 people in 3 regional offices, and its clients represent a diverse range of market sectors, including Biopharmaceutical, Education, Healthcare, Food & Beverage, Commercial, Industrial and Data Center facilities. Our culture is open, innovative, collaborative, and fun - all reflected in recognition of Therma as a #1 Best Place to Work on multiple occasions. We create an environment that empowers & challenges employees, giving them the greatest opportunity to succeed. **Position Overview** Our IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the IT Support Specialist is to provide first-line support for all staff. The IT Support Specialist is responsible for logging incidents and service requests and resolving support requests, ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. Service Desk staff work in a dynamic, fast-paced environment which provides services over the phone, through email, phone, in person (for walk-in customers) and self-service. This position will be based out of the San Jose Region supporting various San Jose offices. **Role & Responsibilities:** - Be the onsite local presence of IT for our customers, aiding and resolution to issues in a prompt, courteous, and empathetic manner. - Work with in-house staff as well as outsourced service and hardware vendors on technical support issues to ensure minimal downtime and disruption. - Provide support for users in the operation of a range of hardware including printers, scanners, and other external peripherals. - Assist in maintaining, updating, inventorying, and troubleshooting (both onsite and remotely) approximately TBD devices, including servers, desktop computers, laptops, and mobile devices. - Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications. - Assist all our users with any logged IT-related incident when called upon. - Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. - Accurately record, update, and document requests using the IT service desk system (ServiceNow). - Install and configure new IT equipment and accurately keep track of asset lifecycle from assignment to repair, to refresh, to recovery. - Resolve incidents and upgrade different types of software and hardware including printers, copiers, and scanners. - Create temporary user accounts and reset passwords ensuring that the correct permissions and data security are applied. - Maintain a first-class level of customer service, ensuring that all customers are treated efficiently and in an appropriate manner. - Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. - Be a highly motivated team player with the skills and ability to manage changing priorities. - Be willing to attend internal training as necessary to keep up to date with the latest technology and internal system processes. - Other duties as assigned **Qualifications / Requirements:** - Associate's degree in Information Technology or equivalent experience. - 3+ years of experience within the information technology field, including but not limited to PC and mobile device support. - Experience with the following technologies: - Dell Desktops and Laptops - Microsoft Active Directory and Azure, O365, Teams, Office, Exchange Online, SharePoint - Apple and Android Tablets and Phones - Problem-solving skills and the ability to troubleshoot IT issues. - Verbal and written communication skills. - Ability to work independently and as part of a team. - Willingness to learn and adapt to new technologies and processes. - Customer-focused attitude with a commitment to providing high-quality service. - Experience with mobile device encryption implementation and management is preferred. - Experience with IP security camera and video recording server management is preferred Compensation: $25-$40, depending on experience We are unable to provide immigration sponsorship for this position. \#LI-JS1 #LI-Onsite **About Legence** Legence (****************************** (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world's most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients. **Benefits Overview** **Time Off Benefits:** Paid sick leave **Financial Benefits:** 401(k) retirement savings plan **Reasonable Accommodations** If you need assistance or accommodations during the application or interview process, please contact us at ******************* or your dedicated recruiter with the job title and requisition number. **Third-Party Recruiting Disclaimer** Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence. **Pay Disclosure & Considerations** Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws. **Equal Employment Opportunity Employer** Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law **Job Details** **Pay Type** **Hourly** **Education Level** **Bachelor's Degree** **Hiring Min Rate** **25 USD** **Hiring Max Rate** **40 USD**

101VOICE is a California-based hosted VoIP and Unified Communications service provider with a 15+ year track record of innovation, reliability, and white-glove customer service. Our platform is trusted by educational institutions, municipalities, and enterprise customers across the state. We're seeking a technically skilled and customer-focused team member to join our growing support team. Job Description As a Technical Support Specialist , you'll play a key role in provisioning and programming VoIP phones, supporting customers on our UCaaS platform, and assisting in the successful setup of 101VOICE systems. You will work closely with our onboarding, engineering, and support teams to deliver high-quality service and ensure smooth deployments and ongoing support for our clients. Key Responsibilities Configure and program VoIP phones (Poly, Yealink, Cisco, etc.) for deployment. Support and troubleshoot customer issues on the 101VOICE UCaaS platform, including softphones, voicemail, call flows, auto-attendants, etc. Assist in system setups, cutovers, porting, and onboarding of new clients. Provide tier-1 and tier-2 technical support via phone, email, and ticketing system. Monitor system performance and assist in diagnosing issues related to connectivity, call quality, and configuration. Document customer interactions, system configurations, and issue resolutions clearly in internal systems. Train customers on phone use and portal features as needed. Work collaboratively with NOC and engineering teams on escalated issues and service improvements. Maintain and update device firmware, templates, and configurations. Occasionally travel to customer sites for large deployments or escalations (if local). Qualifications 1-3 years of experience in technical support, preferably in VoIP or telecommunications. Familiarity with SIP protocols, VoIP phone provisioning, and hosted PBX systems. Experience with UCaaS platforms (Broadsoft, Metaswitch, or similar). Strong troubleshooting skills and a customer-first attitude. Experience with DHCP, VLANs, NAT/firewall configuration, and networking basics. Ability to work in a fast-paced environment, managing multiple tickets and projects simultaneously. Excellent verbal and written communication skills. Detail-oriented and well-organized with strong documentation habits. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob Summary:The IT Helpdesk Technician will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users. You'll be responsible for diagnosing and resolving hardware, software, and network problems, escalating complex issues when necessary. Your role is vital in maintaining user productivity and ensuring our IT services align with Ingrasys' operational needs and global IT standards. Key Responsibilities: First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues. Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems. System & Application Support: Assist users with common operating system issues (Windows, mac OS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings. User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems. Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards. Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues. Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution. IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practices. Customer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience. Qualifications: Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+). 2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector. Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues Familiarity with Active Directory for user and computer management, including password resets and group policy basics. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN). Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users. Strong interpersonal skills and a highly customer-service-oriented approach. Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure. Self-motivated with a strong desire to learn and adapt to new technologies and processes. Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Powered by JazzHR jzyu Qu1Lbr

Job DescriptionSummaryOur client is a leading IT Solutions Company located in San Jose, CA areaand they are in need of a Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing and maintaining Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Having worked in a Managed Service Provider (MSP) environment would be a major plus! Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: San Jose, CA

101VOICE is a California-based hosted VoIP and Unified Communications service provider with a 15+ year track record of innovation, reliability, and white-glove customer service. Our platform is trusted by educational institutions, municipalities, and enterprise customers across the state. We're seeking a technically skilled and customer-focused team member to join our growing support team. Job Description As a Technical Support Specialist, you'll play a key role in provisioning and programming VoIP phones, supporting customers on our UCaaS platform, and assisting in the successful setup of 101VOICE systems. You will work closely with our onboarding, engineering, and support teams to deliver high-quality service and ensure smooth deployments and ongoing support for our clients. Key Responsibilities Configure and program VoIP phones (Poly, Yealink, Cisco, etc.) for deployment. Support and troubleshoot customer issues on the 101VOICE UCaaS platform, including softphones, voicemail, call flows, auto-attendants, etc. Assist in system setups, cutovers, porting, and onboarding of new clients. Provide tier-1 and tier-2 technical support via phone, email, and ticketing system. Monitor system performance and assist in diagnosing issues related to connectivity, call quality, and configuration. Document customer interactions, system configurations, and issue resolutions clearly in internal systems. Train customers on phone use and portal features as needed. Work collaboratively with NOC and engineering teams on escalated issues and service improvements. Maintain and update device firmware, templates, and configurations. Occasionally travel to customer sites for large deployments or escalations (if local). Qualifications 1-3 years of experience in technical support, preferably in VoIP or telecommunications. Familiarity with SIP protocols, VoIP phone provisioning, and hosted PBX systems. Experience with UCaaS platforms (Broadsoft, Metaswitch, or similar). Strong troubleshooting skills and a customer-first attitude. Experience with DHCP, VLANs, NAT/firewall configuration, and networking basics. Ability to work in a fast-paced environment, managing multiple tickets and projects simultaneously. Excellent verbal and written communication skills. Detail-oriented and well-organized with strong documentation habits. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Summary:The IT Helpdesk Technician will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users. You'll be responsible for diagnosing and resolving hardware, software, and network problems, escalating complex issues when necessary. Your role is vital in maintaining user productivity and ensuring our IT services align with Ingrasys' operational needs and global IT standards. Key Responsibilities: First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues. Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems. System & Application Support: Assist users with common operating system issues (Windows, mac OS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings. User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems. Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards. Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues. Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution. IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practices. Customer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience. Qualifications: Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+). 2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector. Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues Familiarity with Active Directory for user and computer management, including password resets and group policy basics. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN). Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users. Strong interpersonal skills and a highly customer-service-oriented approach. Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure. Self-motivated with a strong desire to learn and adapt to new technologies and processes. Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. * Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots. * Assist in testing, applying, and maintaining server configurations and related security patches. * Assist in maintaining and checking the health of systems and backups to include restore testing. * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets. * Update tickets following documentation templates and/or guidelines to ensure quality requirements are met. * Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. * Provide inventory support and input to the provided inventory system for the customer. * Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests. * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events. * Conduct or provide new equipment deployments and/or requested deployment support. * Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets. * Analyzes functional business requirements and design specifications for functional activities. * Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met. * Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems. * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products. * Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. * Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. * General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high-quality environment. * Must have excellent team skills and collaboration skills. * Attention to detail and follow-through. * Ability to work with minimal supervision. * Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). * Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. * If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements. Preferred Skills/Experience: * Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Ability to apply a comprehensive knowledge across key tasks and high impact assignments. * Experience evaluating system performance results and recommending improvements or optimizations. * Experience performing IT hardware repairs and installing replacement parts. * Experience planning and leading technology assignments and projects. * Prior hands-on experience with the setup, configuration and administration of servers and backups. * Experience functioning as a technical expert across multiple project assignments. * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications. Physical and/or Mental Qualifications: * Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. * This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs. EOE, including Disability/Vets. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job. Salary Range: $55,000 - $72,000 The annual base salary range considers additional factors including, but not limited to, knowledge, skills, and abilities; relevant experience; education; certifications; and geographic location. Inserso cares about the health and wellbeing of its employees and their families. In addition to base salary and dependent upon your employment status, Inserso provides a comprehensive benefits package, to include Health Insurance; Short and Long-Term Disability; Life and AD&D Insurance; 401(k); Company-Paid Holidays; and Paid Time Off (PTO) for vacation/personal matters.

Engineer Reports To: Principal Engineer Status: Regular, Full-Time, Non-Exempt Our culture is performance-oriented, goals driven, collaborative and fun. Our Engineers work together on all levels of challenges across dozens of clients, which provides each engineer full exposure to different environments and projects. We offer an industry leading salary that is based on experience and generous benefits including health, dental, and vision. ABOUT FIT SOLUTIONS FIT Solutions is an innovative national IT Services firm, and we are growing every day. We are focused on creating a culture of elite raving fans for our employees that solves business problems for our clients. We are on a mission to impact the lives touched by technology. We teach and promote individuals to set and achieve their personal, professional, and financial goals through the work we do together. Measuring results against best-in-class businesses, we are focused on hitting targets. We are a humble and adaptable group of people who continue to train, and role play daily in pursuit of our goals. We are a great fit for team members that are aligned and thrive in a fast-paced, results driven environment. PRIMARY OBJECTIVES Maintain existing relationships through proactive engineering and problem-solving to generate revenue. Deliver Best in Class customer service to uphold raving fan culture. Analyze, troubleshoot, and resolve complex technical problems both onsite and remote. Provide timely resolutions of system and/or application problems and follow through to completion. Assist in documentation and training to enhance client experience. SECONDARY OBJECTIVES Manage, review, and oversee IT initiatives and special projects. Manage and review ongoing client IT initiatives. Design and prepare quotes for technology solutions, adhering to the client's budget. Install, configure, and maintain network elements, computer systems and other related equipment. Document daily work through ConnectWise ticketing system. Participate in the on-call rotation with team. Provide desk engineering services. Perform other duties as assigned. COMPETENCIES Self-starter and be able to work independently. Must have excellent high-level engineering skills. Customer-oriented, solid business acumen and excellent communication skills. Proven track record of performance against goals year over year. Knowledge of IT best practices and the ability to use best judgement to service clients' needs. Ability to effectively communicate both orally and in writing, with all levels of internal and external professionals, especially professionals with non-technical understanding. Adaptability in various business cultures and environments. Strong relationship building skills with customers and business partners. EDUCATION/TECHNICAL SKILLS Qualifications could Include but is not limited to: Virtualization Technologies (VMWare, Hyper-V, Citrix, etc.) Windows Server 2008, 2012, 2016 and 2019 Cloud Solutions (Azure, AWS) Proficiency in Active Directory Desktop support and user support Windows Client Operating Systems (Window 7, 10) PSA or RMM experience Certifications: MCSA, MCP, A+, Network+, CCNA, Security+ VCP (recent certification or recertification) TRAVEL Ability to travel up to 50%+ of the time to local client sites. BENEFITS FIT Solutions has your back, and is proud to offer a rich benefit package to our employees, including: Health, Dental & Vision Insurance (premiums paid up to 99% for employee coverage) Options include, PPO, HDHP, HMO and ACO Multiple carrier options FSA (dependent and medical), HSA options (for qualified plans) and supplemental insurance options $10,000 employer-paid Life Insurance & AD&D (employees have the option to buy up) Paid holidays Paid time off Paid sick leave Flexible “hybrid” work environment Retirement plan (401K) Professional training & development opportunities PHYSICAL REQUIREMENTS Ability to spend prolonged periods of time standing, speaking, walking, driving, and/or sitting Requires ability to occasionally lift up-to 25lbs Position may require travel: Up to 50% of the time to client sites Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions may require maintaining the physical condition necessary for sitting, walking or standing for prolonged periods of time; operating a computer and keyboard; near visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; manual dexterity to operate process equipment; lifting 25 pounds, bending and stooping; lifting computers; running network cables; connecting and testing networking; traveling to client sites; and walking and carrying devices on stairs and crawl spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Employees may be exposed to heat, cold, sharp edges, metal racks, high voltage outlets, and normal electrical cabling in the office and closet environments. AAP/EEO Statement: FIT Solutions is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity We are seeking a highly skilled Information Retrieval Engineer to lead the development and optimization of retrieval systems that power context-aware large language models (LLMs). This role focuses on building robust Retrieval-Augmented Generation (RAG) pipelines to ensure AI agents and applications have access to the most relevant, timely, and high-quality information. You'll work at the intersection of data engineering, machine learning, and knowledge management-enabling better reasoning, accuracy, and performance for enterprise-grade AI systems. What you'll Do RAG System Design * Architect and deploy scalable retrieval pipelines using vector databases (e.g., FAISS, Weaviate, Pinecone, Qdrant) * Implement semantic search infrastructure and hybrid retrieval systems (semantic + keyword) Data Processing & Ingestion * Build ingestion pipelines for both structured and unstructured data sources * Implement document chunking strategies, embedding generation (e.g., OpenAI, Cohere, HuggingFace), and metadata tagging Retrieval Optimization * Fine-tune relevance scoring, reranking algorithms, and query understanding mechanisms * Develop techniques to improve precision/recall for specific business domains or user tasks Knowledge Enhancement * Create and maintain knowledge graphs to support context linking and disambiguation * Manage data freshness and version control to ensure consistency and reliability of retrieved content Reasoning Support * Design and iterate on context window strategies that improve LLM reasoning (e.g., adaptive injection, task-based retrieval) * Collaborate with prompt engineers and model developers to align retrieval outputs with downstream model behavior Performance Monitoring * Track key retrieval metrics such as accuracy, latency, and fallback rate * Implement caching, prefetching, and deduplication strategies to optimize system responsiveness What you need to succeed * 4+ years in data engineering, ML infrastructure, or information retrieval * Experience building and deploying RAG pipelines or semantic search systems * Strong Python skills and familiarity with retrieval libraries (e.g., Haystack, LangChain, Elasticsearch, Milvus) * Proficiency with embedding models, vector similarity search, and document indexing * Familiarity with cloud platforms and MLOps tooling (e.g., Airflow, dbt, Docker) Preferred Qualifications * Knowledge of graph databases (e.g., Neo4j, TigerGraph) or knowledge graph design * Experience optimizing retrieval for LLMs (e.g., OpenAI, Anthropic, Mistral) * Background in IR/NLP, Search Engineering, or Cognitive Computing * Degree in Computer Science, Information Systems, or a related field Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $162,000 -- $301,200 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

Full-time Description Novate Solutions, Inc. is an Industrial Technology Services firm with 20+ years of providing professional engineering design, turnkey project implementation, and support services for the technology that runs industrial production facilities. Our clients are large scale industrial facilities that rely on us for our expertise and high-quality implementation of process control systems, information software, instrumentation, industrial networks, SCADA/BMS, measurement, inspection, motion, and state-of-the-art Industry 4.0 technologies Under limited supervision, the primary purpose of the Field Support Engineer role is to deliver an exceptional level of customer service for all assigned projects and support tasks in a timely and professional manner. As a client facing individual, understands the key significance of their role in the company and how their ability to be the constant professional, even while under time constraints and pressure, is of the utmost importance to company's core values. This role also plays a key part in supporting other team members to achieve overall company goals and initiatives. To be successful in this role, the ideal individual must: Effective communicator both verbally and in writing. Self-starter and highly motivated Well organized with exceptional time management skills Critical thinking skill and hands-on problem solver Responsibilities: Ensure compliance with Novate and client safety standards and regulations Deliver consistent results and create collaborative client relationships. Provide effective communications for remote support for client applications through phone / email / text / Teams Provide effective communications for onsite support for client applications as required Through holistic review of application, execute effective root cause analysis and safely troubleshoot industrial electrical and electronic equipment such as PLCs, HMI, I/O, VFDs and instrumentation from a range of manufacturers (Rockwell, ABB, Schneider, Siemens, etc.) Commission and troubleshoot 4-20mA, RS(EISpeA)-485/422, DeviceNet, Ethernet (Modbus TCP / EtherNet/IP) and other low voltage networks Safely evaluate 120Vac to 480Vac power circuits used to operate industrial equipment. Establish communications and troubleshoot PLC / PAC logic and programs when required. Document accurate field records of root cause analysis and work performed in ticket portal Plan client service requests - identify equipment / materials required in advance, any training that might be required, request pertinent documentation to be prepared before arriving onsite Repair or replace faulty equipment as funding is approved by client Identification and documentation of production reliability improvements or safety concerns for client review Preventive/corrective scheduled maintenance for automation and control systems for IMS support customers Requirements Minimum of five (5) years of industrial control systems or automation experience. Programming experience in FT View ME / SE, AVEVA Wonderware, Ignition Vision / Perspective or another HMI/SCADA environment (highly desirable). Hands-on experience with supporting control system components (PLC, HMI, VFD, etc.) Demonstrate basic knowledge of Rockwell Logix 500 / 5000 Programming Demonstrate basic knowledge of industrial OT networking concepts (static IP, subnets, etc.) Good people and communications skills in order to interact with other fellow technicians, clients, and management. Ability to troubleshoot and solve problems quickly and under pressure. Ability to execute small controls projects independently Familiar with PPE equipment required for troubleshooting industrial control systems Ability to complete all work in a timely manner with little or no direction. Understand mechanical and electrical concepts, and relationships with controls systems The ability to work in a fast-paced work environment with the ability to think fast and solve on the job problems. Ability to multi-task and keep multiple support requests / projects moving forward effectively with management direction on prioritization Familiar with Microsoft Windows based platforms Ability to occasionally be incorporated into work after hours Ability to type 35 + WPM Education: Associate degree in a technology field (Engineering technology, Electronics technology, etc.) or equivalent combination of education and industry experience. License/Certifications: Valid CA driver's license Competencies: Customer/Client Focus Initiative Organizational Skills Problem Solving/Analysis Technical Capacity - strong troubleshooting and analytical skills Physical Demands: The ability to lift up to 75 pounds with frequent standing, walking, bending, kneeling, stooping, crouching and crawling into confined spaces that may be elevated or below ground level. Travel Requirement: Ability to travel frequently locally and out of state when necessary. Travel up to 25%. Typical site support is scheduled in advance, occasional immediate deployment to client sites may be required Work Authorization/Security Clearance: Ability to pass US Federal, State and Local security level background check. (US, DHS/FBI/DoD) required. Position Ladder The Field Support Engineer, l is the Entry to mid-career role in the engineering professions. The Field Support Engineer, l is looking to grow professionally, obtain additional skills and become a deeper expert within the field support engineering space. Field Support Director Field Support Manager Senior Field Support Engineer II Senior Field Support Engineer I Field Support Engineer IV Field Support Engineer III Field Support Engineer II Field Support Engineer I Salary Description $100,000 - $130,000 per year

NodeJs/ ReactJS Must Have Technical/Functional Skills Node JS experience, very strong ReactJS experience Able to clear a coding round Roles & Responsibilities Front End UI -with ReactJS/HTML exp is must. Full Stack NodeJs experience is a must. Experience 3-5 years. 1. Should be good in Basic and Advanced(ES6) JavaScript concepts. 2. Apply the knowledge of #1 in problem solving. 3. CSS3/HTML5, how they work. 4. ReactJS 17(released in October 2020) or above with hands on experience on Hooks concepts. Salary Range- $100,000-$105,000 a year #LI-SP3 #LI-VX1

We are creating devices that enable a bi-directional interface with the brain. These devices allow us to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world. Team Description: For Neuralink's Information Technology team, the corporate environment is production. It is where our groundbreaking research and development takes place and hosts our assembly lines, neural recording training and processing, and many other functions. The team builds critical systems and processes that safely accelerate our progress along the company's critical path. Job Description and Responsibilities: IT Systems Engineers set the bar for technical leadership and customer service at Neuralink and help identify the most impactful projects to prioritize the team's roadmap. They regularly span the entire work environment stack, from the physical hardware the company runs on to the custom tooling built to facilitate neural recordings and scalable cloud services powering many of our critical functions. Neuralink has a diverse user base, from highly technically proficient engineers to non-technical scientists and doctors. Still, they all need solid systems, rugged networking, and bullet-proof software to do their jobs. IT Systems Engineers thrive by proactively finding opportunities for impact and collaborating to accomplish amazing things. The job responsibilities will include: Identifying, building, and deploying open-source, off-the-shelf, or custom-built systems and policies that meet our demanding requirements Monitoring, maintaining, and optimizing the performance and security of all IT systems, including servers, networks, cloud infrastructure, and applications Providing expert technical support to end-users as part of a tier-1 rotation Providing mentorship to team members and operating as a tier-2/3 support resource for challenging technical issues Ensuring compliance with data protection regulations and internal security policies by implementing robust security measures and conducting regular audits Creating and maintaining comprehensive documentation for systems, processes, and procedures to support knowledge sharing and business continuity Required Qualifications: Systems administration expertise on Linux, mac OS, and/or Windows Firm grasp of networking protocols such as TCP/IP, UDP, ARP, DNS, DHCP, and PXE Strong understanding of on-prem networking solutions and cloud provider networking technologies, such as VPCs, IPsec VPNs, Wireguard, and IAM security policies Expertise in procuring and maintaining physical computer infrastructure Flexibility to partner with many teams at Neuralink to design business processes, such as the manufacturing and Animal Care teams Empathetic and patient, especially when collaborating with non-technical colleagues or mentoring teammates Ability to solve immediate problems while designing and prioritizing systemic solutions Preferred Qualifications: Expertise in designing and scaling large-scale data storage solutions that meet stringent latency, durability, and availability guarantees Can develop tooling and automation with at least one of POSIX sh, Bash, Python, or another programming language for tasks such as end-user asset management or provisioning Ability to design comprehensive security policies and best practices and implement them in day-to-day business operations Working knowledge of major cryptographic protocols and authentication schemes such as TLS, X.509, 802.1x, U2F, SAML, and WebAuthn Experience using IaC tools, CI/CD, and modern cloud-native tooling, such as Terraform, Docker, Packer, Ansible, Cloud-Init, Git, Helm, and GitLab CI Experience administering SaaS applications like Microsoft Entra, Google Workspace, and Slack Expected Compensation: The anticipated base salary for this position is expected to be within the following range. Your actual base pay will be determined by your job-related skills, experience, and relevant education or training. We also believe in aligning our employees' success with the company's long-term growth. As such, in addition to base salary, Neuralink offers equity compensation (in the form of Restricted Stock Units (RSU)) for all full-time employees. Base Salary Range:$85,000-$130,000 USD What We Offer: Full-time employees are eligible for the following benefits listed below. An opportunity to change the world and work with some of the smartest and most talented experts from different fields Growth potential; we rapidly advance team members who have an outsized impact Excellent medical, dental, and vision insurance through a PPO plan Paid holidays Commuter benefits Meals provided Equity (RSUs) *Temporary Employees & Interns excluded 401(k) plan *Interns initially excluded until they work 1,000 hours Parental leave *Temporary Employees & Interns excluded Flexible time off *Temporary Employees & Interns excluded

About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: National- Can be in any area in the US . 100% travel, eligible for OT. Company Car stipend $430.00 monthly. We are expanding our service team Nationally. To support our Surgical Microscopes products . What's the role? The Field Support Engineer II operates as a mobile technical specialist with significant travel requirements, installing, repairing, upgrading and performing preventative maintenance on Carl Zeiss Meditec instrumentation across multiple territories nationwide. This role requires continuous travel to customer locations throughout the United States, representing Carl Zeiss Meditec with the highest level of professionalism while achieving exceptional customer satisfaction. The position demands complete mobility and flexibility, with responsibility for all company-issued property (inventory, tools, diagnostic equipment, vehicle, etc.) while operating from various field locations in accordance with company policies. Maintains professional communication with teams, customers, management, Sales and Technical Support while working remotely from customer sites. Sound Interesting? Here's what you'll do: * Mobile Service Delivery: Diagnose and repair all designated products across multiple service territories through continuous travel, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines. * Dynamic Territory Management: Schedule, create, verify and/or modify customer visits across extensive geographic regions, traveling continuously to assess customers' needs, which may include financial impact to practices and patients' well-being. * Remote Documentation: Complete and submit field service reports on a daily basis from various customer locations according to written procedures as documented in the Field Service reference database. * Travel Expense Management: Complete and submit comprehensive weekly expense reports covering extensive travel costs according to Carl Zeiss Meditec policies and procedures. * Mobile Inventory Management: Maintain spare parts inventory while traveling, ensuring proper storage and transportation according to company guidelines and return specific spare parts as designated by policy from remote locations. * Territory Growth Through Travel: Support revenue growth through the promotion and retention of service agreements across multiple markets through continuous customer visits. * Professional Customer Interface: Interface with customers across diverse geographic locations in a professional, pleasant and calm demeanor while adapting to various regional business cultures. * Mobile Training Delivery: Instruct customers on operation and maintenance of equipment at various locations throughout assigned territories. ADDITIONAL RESPONSIBILITIES: Maintains company-issued test equipment and support tools, including spare parts, while operating from mobile locations. Installation and maintenance of equipment at trade shows, conferences, and customer events requiring travel nationwide and internationally. Must conduct and present themselves in accordance with standards of professional business protocol as prescribed in the "Carl Zeiss Meditec Service Operations Guide" while representing the company across diverse geographic markets and cultural environments. Interacts with external and internal contacts across multiple time zones and regions through continuous travel. FINANCIAL IMPACT: (Optional) Works on problems of varied scope across multiple territories where analysis of situations or data requires review of diverse regional factors. Exercises judgment within defined procedures and practices to determine appropriate action while operating independently in remote locations. Significant impact on general business through expanded territory coverage and substantial impact across multiple service regions. WORKING ENVIRONMENT: (Physical surroundings) Travel Environment: Works exclusively in customer facilities, hotels, airports, and mobile settings. No fixed office location. Must adapt to varying working conditions across different customer sites, climate zones, and geographic regions. SPECIAL DEMANDS: (Describes physically uncomfortable conditions, travel requirements, heavy lifting, etc., ref. ADA) CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. * Continuous overnight travel is required by automobile and air across assigned territories and beyond. * Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. * The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. * The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. * Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. * On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. * Fifty percent of the average workday is spent standing, walking, or traveling. * Must maintain flexibility for weekend and holiday travel as customer needs require. * Physical stamina required for continuous travel demands and varying work environments. This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. Do you qualify? * Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service with demonstrated travel experience. * BS in Electronics, Engineering, or Computer Technology and related fields preferred. * A+ and Net+ certification preferred. * Proven ability to work effectively while traveling 100% of the time with excellent adaptation skills for various environments. * Ability to think through difficult customer issues and generate satisfactory customer satisfaction results while operating independently in remote locations. * Must be self-directed, able to work independently with limited management oversight across multiple time zones and geographic regions. * Must have excellent verbal and written communication skills for remote collaboration and diverse customer interactions. * Must have strong computer skills and proficiency with mobile technology and remote access systems. * Must be able to pass required training to service fine mechanics and optics. Ability to effectively service equipment while traveling continuously. * Advanced project and time management skills are required for coordinating multiple territories and travel logistics. * Valid passport required for international travel. SPECIAL DEMANDS: CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. * Continuous overnight travel is required by automobile and air across assigned territories and beyond. * Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. * The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. * The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. * Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. * On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. * Fifty percent of the average workday is spent standing, walking, or traveling. * Must maintain flexibility for weekend and holiday travel as customer needs require. * Physical stamina required for continuous travel demands and varying work environments. We have amazing benefits to support you as an employee at ZEISS! * Medical * Vision * Dental * 401k Matching * Employee Assistance Programs * Vacation and sick pay * The list goes on! The hourly pay range for this position is $32.00 - $40.00. * The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is eligible for a Performance Bonus. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: National- Can be in any area in the US . 100% travel, eligible for OT. Company Car stipend $430.00 monthly. We are expanding our service team Nationally. To support our Surgical Microscopes products . What's the role? The Field Support Engineer II operates as a mobile technical specialist with significant travel requirements, installing, repairing, upgrading and performing preventative maintenance on Carl Zeiss Meditec instrumentation across multiple territories nationwide. This role requires continuous travel to customer locations throughout the United States, representing Carl Zeiss Meditec with the highest level of professionalism while achieving exceptional customer satisfaction. The position demands complete mobility and flexibility, with responsibility for all company-issued property (inventory, tools, diagnostic equipment, vehicle, etc.) while operating from various field locations in accordance with company policies. Maintains professional communication with teams, customers, management, Sales and Technical Support while working remotely from customer sites. Sound Interesting? Here's what you'll do: Mobile Service Delivery: Diagnose and repair all designated products across multiple service territories through continuous travel, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines. Dynamic Territory Management: Schedule, create, verify and/or modify customer visits across extensive geographic regions, traveling continuously to assess customers' needs, which may include financial impact to practices and patients' well-being. Remote Documentation: Complete and submit field service reports on a daily basis from various customer locations according to written procedures as documented in the Field Service reference database. Travel Expense Management: Complete and submit comprehensive weekly expense reports covering extensive travel costs according to Carl Zeiss Meditec policies and procedures. Mobile Inventory Management: Maintain spare parts inventory while traveling, ensuring proper storage and transportation according to company guidelines and return specific spare parts as designated by policy from remote locations. Territory Growth Through Travel: Support revenue growth through the promotion and retention of service agreements across multiple markets through continuous customer visits. Professional Customer Interface: Interface with customers across diverse geographic locations in a professional, pleasant and calm demeanor while adapting to various regional business cultures. Mobile Training Delivery: Instruct customers on operation and maintenance of equipment at various locations throughout assigned territories. ADDITIONAL RESPONSIBILITIES: Maintains company-issued test equipment and support tools, including spare parts, while operating from mobile locations. Installation and maintenance of equipment at trade shows, conferences, and customer events requiring travel nationwide and internationally. Must conduct and present themselves in accordance with standards of professional business protocol as prescribed in the "Carl Zeiss Meditec Service Operations Guide" while representing the company across diverse geographic markets and cultural environments. Interacts with external and internal contacts across multiple time zones and regions through continuous travel. FINANCIAL IMPACT: (Optional) Works on problems of varied scope across multiple territories where analysis of situations or data requires review of diverse regional factors. Exercises judgment within defined procedures and practices to determine appropriate action while operating independently in remote locations. Significant impact on general business through expanded territory coverage and substantial impact across multiple service regions. WORKING ENVIRONMENT: (Physical surroundings) Travel Environment: Works exclusively in customer facilities, hotels, airports, and mobile settings. No fixed office location. Must adapt to varying working conditions across different customer sites, climate zones, and geographic regions. SPECIAL DEMANDS: (Describes physically uncomfortable conditions, travel requirements, heavy lifting, etc., ref. ADA) CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. Continuous overnight travel is required by automobile and air across assigned territories and beyond. Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. Fifty percent of the average workday is spent standing, walking, or traveling. Must maintain flexibility for weekend and holiday travel as customer needs require. Physical stamina required for continuous travel demands and varying work environments. This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. Do you qualify? Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service with demonstrated travel experience. BS in Electronics, Engineering, or Computer Technology and related fields preferred. A+ and Net+ certification preferred. Proven ability to work effectively while traveling 100% of the time with excellent adaptation skills for various environments. Ability to think through difficult customer issues and generate satisfactory customer satisfaction results while operating independently in remote locations. Must be self-directed, able to work independently with limited management oversight across multiple time zones and geographic regions. Must have excellent verbal and written communication skills for remote collaboration and diverse customer interactions. Must have strong computer skills and proficiency with mobile technology and remote access systems. Must be able to pass required training to service fine mechanics and optics. Ability to effectively service equipment while traveling continuously. Advanced project and time management skills are required for coordinating multiple territories and travel logistics. Valid passport required for international travel. SPECIAL DEMANDS: CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. Continuous overnight travel is required by automobile and air across assigned territories and beyond. Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. Fifty percent of the average workday is spent standing, walking, or traveling. Must maintain flexibility for weekend and holiday travel as customer needs require. Physical stamina required for continuous travel demands and varying work environments. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! The hourly pay range for this position is $32.00 - $40.00. The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is eligible for a Performance Bonus. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Network Engineering Technician An Ezee Fiber Network Technician will primarily focus on configuring, installing & testing equipment. This role will include maintaining DC power systems, Active Ethernet devices & PON OLT systems. The Network Technician will also be expected to install & maintain fiber optic cabling inside the control facilities. A well-rounded technician will work with various other Ezee Fiber personnel to complete new installations on an aggressive timeline. Many of our facilities are roadside telecom cabinets, which means the work associated with this position will often be outdoors. About Ezee Fiber At Ezee Fiber, we're dedicated to providing innovative and reliable fiber optic solutions that enhance connectivity and communication. Our brand stands for excellence, cutting-edge technology, and exceptional customer service. We pride ourselves on a collaborative and dynamic work environment where creativity and technical expertise drive our success. Responsibilities: Install and configure network hardware and software Maintain and troubleshoot network infrastructure Monitor network performance and identify issues Collaborate with other IT professionals to resolve network problems Ensure network security and data privacy Document network configurations and procedures Requirements: Proven experience as a Network Technician or similar role Excellent knowledge of network hardware and software Strong problem-solving skills Ability to work independently and as part of a team Excellent communication skills Bachelor's degree in computer science or related field Pay & Benefits Competitive compensation package Health, Dental and Vision insurance 401k match Paid time off and other generous benefit programs