Technical support engineer jobs in Smithtown, NY - 429 jobs

The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs). Position Responsibilities and Accountabilities Technical Support and Issue Resolution Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email. Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions. Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations. Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs). Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity. Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction. User Management, and Asset Oversight Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software. Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively. Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools. Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality. Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities. Qualifications and Competencies Strong troubleshooting, analytical, and diagnostic abilities Excellent interpersonal and teamwork skills Proven problem-solving, communication, and organizational skills Ability to stay organized and create clear, thorough documentation for processes and procedures Working knowledge of network devices, including switches, access points, and firewalls Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus Ability to perform heavy lifting (50+ pounds) Ability to travel as needed Education and Experience Bachelor's Degree in Computer Science or Information Systems a plus Minimum 3-5 years of IT experience required Windows and MAC support required Must be well-versed in network configuration and troubleshooting Must be able to support Windows Server 2012 and up Active Directory, GPO, DNS, and DHCP experience Avaya IP Office experience is a plus

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Digital Provisions, is the leading security integrator on Long Island, New York, delivering advanced security solutions to a wide range of clients, including K-12 schools, businesses, and public institutions. Our passion lies in creating safe environments by partnering with educators, government officials, law enforcement, and private enterprises. Through these collaborations, we design and deploy comprehensive security systems tailored to each client's unique needs. Whether safeguarding schools, businesses, or public spaces, we have the expertise to assess risks and implement solutions that protect people and property, allowing our clients to focus on their core missions. Digital Provisions is seeking a Technical Support Specialist for its Ronkonkoma, NY Branch. The Technical Support Specialist will provide hands-on and remote support for security systems and IT infrastructure. This role is ideal for individuals eager to build their technical knowledge while delivering high-quality service to customers. With opportunities for growth, the position emphasizes mentorship, troubleshooting skills development, and customer interaction. ***This is an in-office role, located in Ronkonkoma, NY.*** In this role you will… Technical Support & Troubleshooting: Assist with diagnosing and resolving basic hardware, software, and network-related issues. Utilize troubleshooting techniques for resolving computer and network problems, with support from senior team members. Maintain accurate records of support requests and resolutions, contributing to a shared team knowledge base. Customer Service & Communication: Provide clear and patient communication when assisting non-technical customers with technical issues. Handle customer inquiries professionally, remaining calm under pressure and focusing on problem resolution. Collaborate with internal teams to support other departments when needed. Learning & Development: Participate in on-the-job training and mentorship programs to develop technical and troubleshooting skills. Stay open to feedback and actively work to learn new technologies, tools, and systems relevant to security integration and IT support. Work toward foundational certifications such as CompTIA A+ or Network+ as part of your professional growth. Team Collaboration & Flexibility: Adapt to new challenges and shifting priorities in a dynamic work environment. Participate in after-hours service rotations when required. You've got what it takes if you have… Technical Knowledge: Familiarity with basic hardware, software, and networking concepts. Exposure to SQL or scripting (e.g., PowerShell) is a plus. Basic knowledge of low voltage systems is desirable. Customer Service Skills: Strong verbal and written communication skills. Ability to remain patient and helpful under pressure. Educational Background & Certifications (Preferred, not required): Relevant coursework in IT, computer science, or networking. Certifications such as CompTIA A+ or Network+ are a plus or a willingness to pursue them. Experience: 1-2 years of experience in a technical support role (internships, part-time jobs, or coursework are considered). Adaptability & Enthusiasm: Willingness to take on new challenges and learn in a fast-paced environment. Enthusiasm for security systems and IT support. Potential for Growth: This role offers the opportunity to develop into more senior technical positions over time, building expertise in security integration and IT support. As part of Digital Provisions, you will have access to mentorship, training, and industry certifications to advance your career. Benefits: Pay of $24-27 per hour 10 days of PTO Five paid sick days Nine paid holidays Company Sponsored Health insurance 401k Retirement Benefits Required training/licensing paid for by company Voluntary professional development opportunities Overtime and potential bonus pay

Founded in 2015, 4DS Corp. is a NY based multi-asset logistics, e-commerce and business solutions organization with a large variety of products and brands under its portfolio. We are a global importer, distributor and retailer, consisting a collection of multiple sub-companies involved in a variety of brands and industries, which span across food services, office supplies, electronics, solutions, payments and more. Job Description Responsibilities for Technical Support Specialist Install and configure computer systems and applications within the company Respond to customer inquiries and assist in troubleshooting and resolving challenges Actively update, maintain and monitor all aspects of computer networks Resolve technical issues related to network interruptions Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems Maintain a working log detailed all required system updates, as well as the date of completion Organize and file documentation pertaining to warranties and instructional guides for computer hardware Assist management in creating training materials pertaining to computer troubleshooting and usage Qualifications Qualifications for Technical Support Specialist A bachelor's degree in computer science or related technology field is preferred Industry-specific certification in relevant computer languages or software may be required 1-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and services Time-management skills and the ability to establish reasonable and attainable deadlines for resolution Comfortable working in and assisting others through company help desk software, such as Freshdesk in addition to other remote access desktop programs Accept constructive criticism and customer feedback regarding their experience with software or IT services Extensive experience working with different operating systems including Windows and Mac OS Professional written and interpersonal skills are essential when communicating with customers and clients Ability to prioritize and manage several milestones and projects efficiently Additional Information Additional Information Job Type: Full-Time Work Location: Hicksville, NY **We offer CPT, OPT, H1B Sponsorship for International Applicants (US Only) All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Technical Support Specialist East Haven, CT CPA medical Billing a division of GeBBS Health Care company is currently seeking an experienced Technical Support Specialist to join our team. Connecticut based candidates only. The IT Support Specialist is responsible for providing high-quality Tier 1 and Tier 2 technical support to our US workforce of employees. This role focuses on resolving everyday IT issues, managing device and account support, and ensuring smooth onboarding/offboarding processes. We are looking for someone who thrives with autonomy, takes pride in being a reliable problem-solver, and moves quickly to keep things running smoothly. You should be comfortable being the first line of support, and eager to improve processes as we scale. This role is critical to our day-to-day operations and calls for someone ready to take full responsibility and lead the function. This role is on-site in East Haven, CT. Qualifications · Bachelor's degree in related field or equivalent years of experience. · 3+ years in IT support, preferably within a remote or decentralized environment. · Proficiency in troubleshooting operating systems (Windows and mac OS), basic networking, and remote support tools. · Strong interpersonal and communication skills with a customer-centric mindset. · Naturally proactive and comfortable working within a dynamic and decentralized environment. · Naturally inquisitive with a desire to solve problems and dig into detailed analysis. · Ability to prioritize tasks, be organized and manage competing priorities effectively. · Proven ability to communicate effectively to various audiences/levels including leadership through various mediums · Experience with device management platforms like Intune · Familiarity with IT ticketing systems and basic ITIL principles. · Relevant technical certifications Requirements: Responsibilities Provide first-line support by troubleshooting hardware, software, and supporting company endpoint devices Work with team members in multiple locations to provide support. Delivering service and support to end-users working onsite and remote Maintain IT asset inventory and documentation, tracking hardware lifecycles and software licenses Manage IT onboarding and offboarding, ensuring seamless provisioning and deprovisioning of company hardware, software, and accounts Support the deployment and troubleshooting of remote management tools and company-specific applications. Implement and maintain system hardening standards, including company specified group policies to ensure the security and compliance of IT system Support our adoption of new tools, including management of users and configuration of SAML and other SSO mechanisms Follow standard processes and procedures Use helpdesk ticketing system for tracking issues and problem resolution Maintaining prompt and effective inter and intra-team communication

PrimeRx, the go-to pharmacy management software, is seeking a Pharmacy Application Tech Support L1 and L2, to provide technical support to our growing customer base of Independent, Long Term Care, Specialty, Mail Order, Regional & National Chain, Hospital & Health System pharmacy customers throughout the U.S. and beyond. In this role, you will provide technical support for our line of pharmacy management software, services, APP, API Interface offerings, and hardware and network support needs for our PrimeRxTM Pharmacy Management System customers through engagement via phone, email, chat, web meeting, and other customer communication mechanisms. PrimeRx™ is the engine that powers thousands of pharmacy operations. We seek talented people to join our Support Service Team to deliver best-in-class customer service and technical support for our customers and their patients. This position is open to candidates located in New York only. JOB RESPONSIBILITIES: Handle qualitative 20+ calls per day in a fast-paced environment with a presentable tone and delivery techniques in support of our pharmacy customers. Demonstrate strong communication skills (written and verbal) thru the delivery of internal and external email, chat, web meeting, and verbal interactions with clients, colleagues, and vendors for effective ticket documentation and timely resolution of customer inquiries. Proactively engage clients to address customer inquiries with timely and effective solutions and exceptional customer satisfaction while maintaining effective KPIs (95% First-Call Resolution) and SLAs (90% of all calls answered/responded to within 60 seconds). Become proficient in resolving routine pharmacy customer inquiries such as insurance rejections, software/hardware/network settings, and functionality questions on our line or Prime branded pharmacy management products, services, APPs, and Interfaces. Execute effective Root Cause Analysis escalations in collaboration with Support Service Manager and Subject Matter Experts as required to ensure effective ticket resolution and customer satisfaction BENEFITS: Refreshments & Dining- HQ Medical Insurance Dental Insurance Vision Insurance 401k safe harbor plan, match up to 4% HSA/FSA/Commuter Paid STD/Life Employee discount program Employee assistance program Spring Health - mental well-being program Paid Prenatal Leave This position is open to candidates located in New York only. Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and work eligibility and complete employment eligibility verification. We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or Company that does not have a signed agreement with PrimeRx. PrimeRx is an equal-opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Job Description We are seeking a proactive and detail-oriented IT Help Desk Technician to join our team. You will be the first point of contact for technical issues, responsible for maintaining our hardware fleet, managing user identities via Microsoft Entra, and ensuring our endpoint security remains robust. The ideal candidate has a "hands-on" approach to hardware and a strong grasp of the modern Microsoft 365 ecosystem. Key Responsibilities Hardware & Peripherals: Install, configure, and troubleshoot desktops, laptops (Windows-based), printers, and docking stations in both office and warehouse environments. Identity & Access Management: Manage user accounts, groups, and permissions using Microsoft Active Directory/Entra Endpoint Management: Execute OS imaging and software deployment tasks using Microsoft Intune. Software Support: Provide expert-level support for the Microsoft Office 365suite (Outlook, Teams, Word, Excel). Network Troubleshooting: Diagnose basic connectivity issues, including Wi-Fi, Ethernet, and VPN configurations, maintain server racks and network patch panels. Security & Compliance: Monitor endpoint health via Microsoft Defender and ensure all devices meet company cybersecurity standards. Documentation: Maintain an accurate inventory of assets and document resolution steps in our ticketing system. Internal Application Support: Provide basic support for FEI specific applications including but not limited to user maintenance, basic application troubleshooting and basic application management. Technical Requirements Operating Systems: Advanced knowledge of Microsoft Windows 10/11. Cloud Infrastructure: Experience with Microsoft 365 Admin Center, Entra ID (formerly Azure AD), and Intune. Deployment: Proven experience imaging and deploying Windows devices in a corporate environment. Networking: Understanding of TCP/IP, DNS, and DHCP basics. Cybersecurity: Familiarity with basic security principles (MFA, phishing awareness, and antivirus management). Preferred Qualifications Certifications: CompTIA A+, Network+, or Microsoft 365 Certified: Endpoint Administrator Associate. Experience:1-3 years of experience in a formal IT support or Help Desk role. Communication: Ability to explain complex technical concepts to non-technical staff with patience and clarity.

Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Are you in your final year of a Computer Science or related degree and ready to get your foot in the door at a company that's doing work that actually matters? Sectra is hiring part-time Technical Support Analysts in Shelton, CT - and this is more than just a job. It's a launchpad for your career. Why Sectra? We're not your average tech company. We build cutting-edge software that powers medical imaging systems in hospitals and healthcare networks around the world. That means real impact - every line of code, every solution, every person here contributes to helping doctors and patients every day. But what really sets us apart? Innovation is our DNA - We've been pushing boundaries in med tech and secure communications for over 40 years - and we're just getting started. Global reach, local team energy - We have offices in 14 countries but operate with the creativity and speed of a startup. Culture-first, people-focused - The culture is collaborative, supportive, and fun. Employees enjoy coming to work every day. Growth mindset - Join us part-time now, grow with us long-term. This role is designed with the intention to transition into full-time employment after graduation. You're a Great Fit If You: Are entering your final year of a Bachelor's or Master's program in Computer Science, IT, or a related field Enjoys tinkering with technology in their free time-whether it's building home labs, experimenting with Raspberry Pi, setting up personal servers, modding gaming systems, or learning new tools just for fun-and is naturally curious about how things work and how to make them better. Communicate clearly, learn quickly, and collaborate well Are excited about starting your tech career in a company with purpose Can work in our Shelton, CT office

Competition Automotive Group is a family-owned organization with over 60 years of proudly serving our community. We are dedicated to meeting our customers needs through integrity, teamwork, and exceptional service. Our success is driven by associates who take pride in their work and the relationships they build every day. We offer a supportive, growth-oriented environment where employees can build rewarding, long-term careers. We are currently seeking an experienced IT Systems Administrator with a passion for technology. Our organization is looking for a skilled and experienced IT Systems Administrator who thrives on solving problems and keeping our systems running smoothly. The ideal candidate is proactive, detail-oriented, and confident in providing technical support while collaborating with team members to ensure reliable and secure technology operations. Duties and Responsibilities: Performs problem-solving and assistance on various software applications and hardware systems for group-wide users.· Performs routine technical assistance and maintenance duties. Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports, and/or systems errors. Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts. Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates. Assists with research and development initiatives and in the implementation of new technologies. Assists with the implementation of technology projects with moderate scope and impact. Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices. Maintains current knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems. Assists with enhancing spreadsheets and related macros for speed, efficiency, and user-friendliness. Performs miscellaneous job-related duties as assigned. Bachelor's or equivalent degree in computer science or related field, preferred. 6-8 years of experience in a similar role. Knowledge of a wide range of DMS, computer systems software, applications, hardware, networking, and communications. Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications. Knowledge of current technological developments/trends in the area of focus. Proficiency with advanced spreadsheet formulas, functions and conditional formatting. Strong interpersonal and communication skills and the ability to work effectively with a diverse community. Ability to determine computer problems and to coordinate hardware, software, and/or network solutions. Ability to analyze and resolve mid-level computer problems. Ability to communicate technical guidance and instruction to users on the use of PC and/or mainframe applications and systems. Work is normally performed in a typical interior/office work environment. Moderate physical activity. Requires occasional handling of heavy-weight objects up to 60 pounds and/or standing and/or walking between dealership sites each day. Compensation details: 90000-100000 Yearly Salary PI204543e57c76-31181-39546744

Graham Capital Management, L.P. ("Graham") is an alternative investment manager founded in 1994 by Kenneth G. Tropin. Specializing in discretionary and quantitative macro strategies, Graham is dedicated to delivering strong, uncorrelated returns across a wide range of market environments. As one of the industry's longest-standing global macro and trend-following managers, Graham remains committed to innovation, evolving its strategies through a robust investment, technology, and operational infrastructure. Graham harnesses the synergies between its discretionary and quantitative trading businesses to offer a broad suite of complementary alpha strategies, each built on the principles of thoughtful portfolio construction, active risk management, and diversification by design. Graham invests significant proprietary capital alongside its clients - including global institutions, endowments, foundations, family offices, sovereign wealth funds, investment management advisors, and qualified individual investors - reinforcing alignment of interests across all strategies. The foundation of Graham's sustainability and success is the experience and contributions of its people. The firm seeks to cultivate talent, encourage the diversity of ideas, and respect the contributions of all. In turn, each employee shares in the responsibility of strengthening those around them. Description Graham Capital Management, L.P. is seeking a Linux Systems Administrator to join the Technology Infrastructure team. This role provides operational support for the firm's Linux server environment, including system provisioning, configuration, maintenance, and performance optimization, as well as collaboration with other IT teams to support enterprise applications and related infrastructure. Responsibilities Management of operational tasks for Red Hat Linux Servers including server builds, upgrades, performance tuning, and hardware/software troubleshooting Oversight of server patching, lifecycle management, and configuration consistency to meet current and future GCM operational standards Administration and optimization of containerized workloads using Kubernetes, Docker, OpenShift or orchestration products Support for hybrid cloud infrastructure (AWS, Azure, or GCP), including VM provisioning, storage management, and networking integration Monitoring and performance analysis using tools and log aggregation Collaboration with development teams for GIT support Management of backup and disaster recovery systems to ensure high availability and data integrity Documentation of procedures, system configurations, and operational processes to maintain a reliable knowledge base Maintaining source code repositories and computational environments Requirements BA/BS in Computer Science, Information Systems, or related field 5+ years managing Red Hat Enterprise Linux (or equivalent Linux) in a production server environment Experience integrating Linux systems with Windows infrastructure (Samba, Active Directory, Kerberos) Scripting expertise in shell scripting/Python required Excellent communication and project management skills with the ability to multi-task and work on several projects at once, often as a part of a team Familiarity with hybrid or cloud environments (AWS, Azure, GCP) Financial Services industry experience is a plus This role requires commuting into our Rowayton CT office Mondays through Fridays. Base Salary Range The anticipated salary range for this position is $150,000 to $200,000. The anticipated range is based on information as of the time this post was generated and does not include any discretionary bonus or benefits (see eligibility below). The applicable annual salary or hourly rate paid to a successful applicant will be determined based on multiple factors, including without limitation the nature and extent of prior experience, skills, and qualifications. This wage range may be modified in the future. In addition, the employee who fills this role will be eligible for a discretionary annual bonus, as well as a wide array of benefit programs, such as medical and life insurance, 401(K) plans, and access to other healthcare programs. Notes: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation that a particular employee may be eligible for remains in the Company's sole discretion unless and until paid and may be modified at Graham's sole discretion, consistent with the law. Graham is committed to providing equal employment opportunity to all employees and applicants for employment without regard to their race, color, religious creed, gender, age, national origin, ancestry, alienage, citizenship status, handicap, disability, marital status, sexual orientation, gender identity, pregnancy, childbirth or other related conditions, military status, genetic information, or any other personal characteristics protected by applicable law. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, layoff, termination, transfer, leave of absence and compensation.

Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Health insurance Paid time off We are seeking a Tier 3 Support Technician to join our team! Job Description: Provide support for high level systems and manages lower level technicians. Identifies, researches, and resolves technical problems in various IT environments. Interfaces with end users and provides first level management for other employees. Employee will be expected to manage wireless and wired networks as well as server/desktop environments. Required Skills: - Must be fluent with Windows desktop/server environments, VMWare virtualization, Microsoft 365 Cloud, and Google Workspace - Experience with Active Directory, GPO's, DNS, DHCP and backup services - Good understanding of the physical aspects of networking is needed to troubleshoot end user connectivity issues - Need to know how to design/create/distribute images to desktop computers - Familiarity with next generation AV and Managed Detection & Response - Partly relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions typically require exercising independent judgment - Must be able to maintain proper work guidelines and company procedure when not under immediate supervision Qualifications: At least 3 YRs working as a Tier 3 level technician is required; K-12 experience is a plus Ability to communicate with Administrators, Teachers, Students, Staff, and Parents Great organizational skills and ability to multi-task in a fast-paced environment Strong troubleshooting, critical thinking, and documentation skills Positive and professional demeanor Preferred applicants will be ambitious, enthusiastic, outgoing, and punctual Experience with Microsoft 365, Barracuda Products / Services, G-Suite, VMWare, Dell Group Manager, familiarity with Windows OS, Microsoft Solutions, and Smart Notebook Applicant must have a car to commute to different client sites as needed Compensation: $72,000.00 - $84,000.00 per year Careers Our employees are the heart and soul of our company. Switch Technologies does its best to support each member and the roles they fulfill to make them highly effective. Their achievements contribute directly to the success of the company. We support our employees with direct access to escalation managers and provide them with avenues for growth. What We Are Built On Switch Technologies is built on Trust, Integrity, and Dependability. The company is fair and maintains realistic expectations for their employees while cultivating a symbiotic relationship for growth. A shared vision in customer success and team building is at the foundation of every department. Trust Trust is the foundation of our company, and we work hard every day to earn and maintain the trust of our customers. Accountability We hold ourselves accountable for delivering on our promises, taking ownership of our mistakes and making things right. Integrity We are committed to operating with honesty, transparency, and ethical principles in all aspects of our business. Customer Focus Our customers are at the center of everything we do, and we strive to deliver products and services that meet and exceed their expectations. Why Us Join our team and grow your career with a company that values innovation, collaboration, and personal development. An IT technician can make his mark at Switch Technologies by: providing excellent customer service, taking initiative to develop technical knowledge, staying up to date with the latest industry trends and technologies. The tech should also striving to increase efficiency and reliability by automating processes implement best practices be proactive in developing relationships with customers and partners to build trust establish a positive reputation.

Shop Mechanic - Florida Haugland Group, a privately-owned civil infrastructure and energy construction company has an immediate opportunity for an experienced Shop Mechanic to join our team in Florida. We are looking for an experienced, self-motivated, highly organized individual to join the fleet maintenance department who is capable of maintaining and repairing a wide variety of construction equipment and to operate primarily from its Florida location. Successful candidates will perform thorough routine maintenance, as well as reliable corrective troubleshooting on a variety of equipment types, including tractor trailers, heavy duty construction equipment, light duty trucks/ automobiles and machines in a demanding, fast paced environment. At Haugland, we understand that pushing the boundaries of what has been done is essential to develop the infrastructure of tomorrow. The journey won't be simple, but what gets us there is. At Haugland Group, Our Word is Our Way. We are leaders in building what's next because we see the path to get there and we're setting a new standard of exceptional along the way. Let's build together! Key Functions * All aspects of routine maintenance and corrective troubleshooting on a varied fleet of vehicles and industrial construction equipment Desired Qualifications * 5+ years of experience with tractor trailers, automotive and small engines. Welding skills and experience with heavy equipment preferred. * High school diploma or equivalent * Valid driver's license required, CDL preferred * Personal tool set a must * Participates productively as a contributing member in a team environment * Display a high level of initiative, effort, and commitment towards completing assignments in a timely manner * Effective communication skills, interpersonal and organizational skills, and a strong work ethic * Must be willing to work occasional overtime and/or weekends on short notice Why Haugland? Compensation range for this role is $20-$30 an hour At Haugland Group, our benefits are designed to convey company culture and values which has employees at its forefront. * Excellent benefits package including medical, prescription drug, dental, vision, Health Savings, short/long term disability, and life insurance * 401k with 5% employer match * Employer funded Dependent Care FSA * Potential for annual performance-based raise * Paid Time off * Paid company observed holidays * Educational and professional advancement opportunities * Frequent company-sponsored events * Relaxed, friendly office * Fast paced, exciting environment Haugland Group LLC and its operating divisions, affiliates, related entities, and subsidiaries (collectively, "the Company") do not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered property of the Company and therefore, the Company will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Only upon the Company's written request may preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully executed agreement with the Company must be in place and current. We are an Equal Opportunity Employer. APPLY FOR POSITION Please complete the form below to contact us.

Systems Engineer (Dedicated) Reports to: Client Technology Manager Status: Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now! We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth. Responsibilities: Perform IT Support services to users onsite Use of a ticketing system to manage support queries Maintain documentation and comply with rules and guidelines of the organization · Adherence to strict change control procedures Requirements: The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration) End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting Strong verbal and written communication skills, responsibility, and follow-through Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD) Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy Basic understanding of networking concepts Periodic travel to customer office locations within the metropolitan area will be required The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. Desirable Qualities: Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ Experience working in an MSP environment Support of Sophos or similar product for endpoint threat management Basic understanding of virtualization platforms such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Description Digital Provisions, is the leading security integrator on Long Island, New York, delivering advanced security solutions to a wide range of clients, including K-12 schools, businesses, and public institutions. Our passion lies in creating safe environments by partnering with educators, government officials, law enforcement, and private enterprises. Through these collaborations, we design and deploy comprehensive security systems tailored to each client's unique needs. Whether safeguarding schools, businesses, or public spaces, we have the expertise to assess risks and implement solutions that protect people and property, allowing our clients to focus on their core missions. Digital Provisions is seeking a Technical Support Specialist for its Ronkonkoma, NY Branch. The Technical Support Specialist will provide hands-on and remote support for security systems and IT infrastructure. This role is ideal for individuals eager to build their technical knowledge while delivering high-quality service to customers. With opportunities for growth, the position emphasizes mentorship, troubleshooting skills development, and customer interaction. ***This is an in-office role, located in Ronkonkoma, NY.*** In this role you will… Technical Support & Troubleshooting: Assist with diagnosing and resolving basic hardware, software, and network-related issues. Utilize troubleshooting techniques for resolving computer and network problems, with support from senior team members. Maintain accurate records of support requests and resolutions, contributing to a shared team knowledge base. Customer Service & Communication: Provide clear and patient communication when assisting non-technical customers with technical issues. Handle customer inquiries professionally, remaining calm under pressure and focusing on problem resolution. Collaborate with internal teams to support other departments when needed. Learning & Development: Participate in on-the-job training and mentorship programs to develop technical and troubleshooting skills. Stay open to feedback and actively work to learn new technologies, tools, and systems relevant to security integration and IT support. Work toward foundational certifications such as CompTIA A+ or Network+ as part of your professional growth. Team Collaboration & Flexibility: Adapt to new challenges and shifting priorities in a dynamic work environment. Participate in after-hours service rotations when required. You've got what it takes if you have… Technical Knowledge: Familiarity with basic hardware, software, and networking concepts. Exposure to SQL or scripting (e.g., PowerShell) is a plus. Basic knowledge of low voltage systems is desirable. Customer Service Skills: Strong verbal and written communication skills. Ability to remain patient and helpful under pressure. Educational Background & Certifications (Preferred, not required): Relevant coursework in IT, computer science, or networking. Certifications such as CompTIA A+ or Network+ are a plus or a willingness to pursue them. Experience: 1-2 years of experience in a technical support role (internships, part-time jobs, or coursework are considered). Adaptability & Enthusiasm: Willingness to take on new challenges and learn in a fast-paced environment. Enthusiasm for security systems and IT support. Potential for Growth: This role offers the opportunity to develop into more senior technical positions over time, building expertise in security integration and IT support. As part of Digital Provisions, you will have access to mentorship, training, and industry certifications to advance your career. Benefits: Pay of $24-27 per hour 10 days of PTO Five paid sick days Nine paid holidays Company Sponsored Health insurance 401k Retirement Benefits Required training/licensing paid for by company Voluntary professional development opportunities Overtime and potential bonus pay

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Founded in 2015, 4DS Corp. is a NY based multi-asset logistics, e-commerce and business solutions organization with a large variety of products and brands under its portfolio. We are a global importer, distributor and retailer, consisting a collection of multiple sub-companies involved in a variety of brands and industries, which span across food services, office supplies, electronics, solutions, payments and more. Job Description Responsibilities for Technical Support Specialist Install and configure computer systems and applications within the company Respond to customer inquiries and assist in troubleshooting and resolving challenges Actively update, maintain and monitor all aspects of computer networks Resolve technical issues related to network interruptions Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems Maintain a working log detailed all required system updates, as well as the date of completion Organize and file documentation pertaining to warranties and instructional guides for computer hardware Assist management in creating training materials pertaining to computer troubleshooting and usage Qualifications Qualifications for Technical Support Specialist A bachelor's degree in computer science or related technology field is preferred Industry-specific certification in relevant computer languages or software may be required 1-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and services Time-management skills and the ability to establish reasonable and attainable deadlines for resolution Comfortable working in and assisting others through company help desk software, such as Freshdesk in addition to other remote access desktop programs Accept constructive criticism and customer feedback regarding their experience with software or IT services Extensive experience working with different operating systems including Windows and Mac OS Professional written and interpersonal skills are essential when communicating with customers and clients Ability to prioritize and manage several milestones and projects efficiently Additional Information Additional Information Job Type: Full-Time Work Location: Hicksville, NY **We offer CPT, OPT, H1B Sponsorship for International Applicants (US Only) All your information will be kept confidential according to EEO guidelines.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY

Jr. Systems Engineer Reports to: Client Technology Manager Type: Full-Time Hourly, Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now! We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth. This position is classified as a 100% dedicated onsite role reporting to a client's office in Stamford. A great opportunity to join a financial industry focused MSP and become a dedicated onsite junior systems engineer at one of our high-profile customers. You will be an extension of Atlas Support Team on premises with the client and directly supporting their user base and infrastructure. Responsibilities: Perform IT Support services to users onsite Use of a ticketing system to manage support queries Maintain documentation and comply with rules and guidelines of the organization Adherence to strict change control procedures Requirements: The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration) End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting Strong verbal and written communication skills, responsibility, and follow-through Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD) Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy Basic understanding of networking concepts Periodic travel to customer office locations within the metropolitan area will be required The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. Desirable Qualities: Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ Experience working in an MSP environment Support of Sophos or similar product for endpoint threat management Basic understanding of virtualization platforms such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.