Technical support engineer jobs in Tarrytown, NY

Help Desk Analyst (L1-L2) We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Location: Port Washington, NY (On-site) with 10-25% travel to regional sites This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits What You Will Do: Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3 Troubleshoot Windows 10/11 and Microsoft 365 issues Support Outlook, Intune, and general user apps Perform basic debugging; escalate advanced issues Assist with device migration and Intune deployment Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications Test and install computer systems and software Maintain records of trends and patterns on computer issues Update service ticket system with ticket problem and remediation details Work with service desk team to resolve support tickets in a timely fashion Work to maintain service desk SLA goals set by the IT Manager Handle all aspects of new user setup Assist with user desk relocation Configure workstations for new users and upgrades Troubleshoot basic network connectivity issues Assist IT staff with larger scale projects Assess and remediate cyber security alerts Maintain thorough documentation Assist with asset tracking and update asset tracking system What You Bring to The Table: 5-7 years of hands-on helpdesk/desktop experience Intune knowledge and debugging skills Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites) Must be well-versed in Windows 10/11 operating systems Must have fundamental understanding of Windows 2012-2022 Server operating systems Must have experience with various aspects of Office365, including SharePoint and Exchange Beginner to intermediate understanding of network services and concepts Intermediate understanding of security best practices Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative Must have high patience level, user empathy and the ability to work under professional pressure Must be able to troubleshoot in an analytical, effective and efficient manner Ability to explain issues clearly and push back professionally when needed Ability to explain technical issues clearly to non-technical users Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn Excellent organizational skills including attention to detail and multi-tasking Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

What You'll Do: Provide support and administration for Michael Kors IT department's cloud presence. Tier 1 - Azure, AWS, Google Cloud Platform Tier 2 - Azure, and O365 Support Windows, Linux, and native cloud services in the respective platforms. Work with application and security teams to remediate any issues with resources, services, or security concerns for cloud platforms. Proactively look for ways to improve administration, monitoring, and standard operating procedures. Plan, create, and deploy backup strategies to protect data stored in the cloud and strategic monitoring for all accounts. Provision and create cloud services for migration and support of applications Monitor and track incidents and triage call in a service desk ticketing system in support of the incident and problem management process; recognize high priority tickets and act within the expected response time. Monitor all cloud resources and responding to alerts within the environment. You'll Need to Have: Bachelor's degree in computer science, Information Technology, or related field. Minimum 5+ years of Cloud Admin experience supporting AWS and Azure Experience with automation tools to streamline and standardize our cloud deployments. Ex: ARM Template, Terraform, Cloud Formation, Ansible, etc. Experience with implementing cloud services, such as EC2,S3, Elastic, Docker, IAM, service accounts, Azure VMS, Key vault, storage account, Kubernetes, Backup, Runbook and Monitor. Fundamental knowledge of knowledge of network connectivity, VPC (Subnets/Security Groups) and troubleshooting techniques. Experience in PowerShell scripting and automation of admin functions. Administration experience in Azure and AWS with and without scripting methods. Required certification: Microsoft Azure Administrator, Azure DevOps Engineer, AWS SysOps Administrator, AWS Cloud solutions Associate and AI Certifications will be a plus Experience in Day-to-day Operations of AWS and Azure environments including uptime, cross platform support and security Hands on experience with building retail or relevant applications in AWS and Azure with migration, governance and automated deployments Experience in cloud migration including legacy data transfer from on-prem to AWS Experience in working with application, engineering teams and stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to establish SLAs across the environments Experience in working with Security team for improving DevSecOps process and tools Candidate must be flexible to support needs of the department. Off hours and weekend support are required. Ability to implement systems that are highly available, scalable and meet disaster recovery requirements. Working knowledge of Microsoft Active Directory administration and overall identity and access management for cloud platforms. Added advantage SAP on cloud and Google Cloud Platform We'd Like to See: Familiarity with end point security patch management software. Ex: Ivanti LANDesk, SCCM, Carbon Black, etc. Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas. Excellent time management skills including the ability to manage multiple projects at any given time. Ability to analyze problems and propose solutions. Ability to work in a fast-paced, dynamic environment. Capri Perks: Generous Paid Time Off & Holiday Calendar Summer Fridays Internal Mobility Across Brands Cross-Brand Discount Exclusive Employee Sales Fav 5 Cards (MK Discount for friends and family) 401k Match Paid Parental Leave Thrive Wellness Program Commuter Benefits Gym Discounts The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. About Us: CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Versace, Jimmy Choo, and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.

CAD Support Engineer This is a key role within Mechanical Engineering, responsible for supporting the development and implementation of NX and Team Center applications. Candidate will: support R&D for new and improving products; generate/deliver NX training classes; conceptualize and design NX solutions for specific engineering challenges; creating NX best practices; support the entire NX/TC user comunity for Siemens NX and Team Center training and problem solving. Responsibilities • Develop best practices for existing NX applications • Evaluate new NX applications and document best practices • Train and Support Engineering staff for Siemens NX/TC CAD software • Develop engineering training utilizing NX and adhering to industry best practices • Develop/train MBD/PMI best practices • Create deformable components including routing elements • Develop new ways of working increasing engineers' efficiency • Guide engineers on complex modeling/sketches, design layouts, advanced assemblies and other specifications. • Supports cross-functional teams in a collaborative environment Qualifications • Bachelor of Science in Mechanical Engineering and/or 7-10 years of industry experience in product design, development, administration, support and training with Siemens NX CAD software • 2-5 years' experience in Siemens NX CAD administration and support • Expert level proficiency in Siemens NX 3D modeling, drafting, and assemblies • Experience working with Simcenter, Motion, Variational Analysis, DFMPro • Experience with MBD/PMI • Proficient in Team Center PLM software • Ability to generate CAD based training and deliver high level instructional classes • Must have proficiency with Microsoft Office applications (Word, Excel, PowerPoint, etc…) • NX/TC/Excel programming experience a plus • Familiar with Check Mate, IMM, BCT aClass and DFMPro • Strong written and oral communication skills

Desktop/Helpdesk Engineer - Contract - Stamford, CT CONFERENCE (ZOOM, Teams, WebEX, etc.) and WHITE GLOVE required! The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Desktop/Helpdesk Engineer in Stamford, CT. Role Description -Interact with users to understand and document all IT issues. -Install and maintain computer systems and peripherals in accordance with established standards and guidelines. -Perform administrative duties, including asset tracking and management, IT inventory maintenance, processing purchase requisitions, managing shipping, and providing general support to team members. -Assist with the planning and implementation of IT projects across multiple sites. -Provide first-level IT support for business users -Perform analysis, diagnostics, and resolution of user computer problems, and implement corrective solutions. -Install, configure, test, maintain, and troubleshoot end-user workstations and related hardware and software. -Open service requests and manage warranty repairs with hardware vendors. -Manage the new user request process, including configuration, setup, inventory, and testing of new user computers prior to delivery. Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************. Drug testing may be required; please contact a recruiter for more information.

Field Support Engineer / Nexthink Systems Analyst (Onsite) Full-Time Employment with CLIENT Work Type: 100% Onsite A hybrid role combining Field Support Engineering with Nexthink Systems Analysis. The engineer will provide in-person technical support for end users and local hardware while configuring and analyzing the Nexthink Digital Experience platform to identify and solve IT issues proactively. Key Responsibilities: Field Support (50%): • Provide onsite support for desktops, laptops, peripherals, and mobile devices. • Perform break/fix repairs, imaging, device deployments, and refresh cycles. • Troubleshoot OS, software, VPN, and network connectivity issues. • Support printers, AV, conference rooms, and other onsite systems. • Maintain accurate documentation and asset inventory. Nexthink / Systems Analyst (50%): • Configure Nexthink dashboards, alerts, and investigations. • Analyse endpoint performance and user experience data. • Identify trends and recommend proactive improvements. • Create reports and automate monitoring insights where possible. • Assist with incident correlation and digital experience optimization. Required Skills: • 3-5+ years of desktop / field support experience. • Strong hands-on troubleshooting across Windows/mac OS. • Experience with Nexthink (configuration, analysis, dashboards, or investigations). • Familiarity with ServiceNow or similar ticketing tools. • Excellent communication and customer service mindset. • Ability to handle physical hardware tasks. Preferred Qualifications: • Nexthink certifications. • PowerShell/Python scripting exposure. • Enterprise or multi-site support experience.

Windows End User Computing EngineerSummary We are seeking a Windows End User Computing Engineer with strong expertise across the Microsoft ecosystem, including both on-premises and cloud services. This role focuses on engineering, operating, and securing Windows workstations, automating operational tasks, and managing patching and vulnerability remediation. The ideal candidate will have hands-on experience with Microsoft Intune, SCCM/MECM, and modern device management practices to support scalable and secure endpoint environments. Key Responsibilities & Qualifications Manage Hybrid-Joined and Entra ID-joined Windows endpoints, including build processes, security patching, and vulnerability management Strong expertise with Microsoft 365 (M365) and Office 365 (O365) services Configure, maintain, and optimize Microsoft Intune policies for: Mobile Device Management (MDM) Mobile Application Management (MAM) Experience with co-management environments (Intune + SCCM/MECM) as part of modern endpoint transformation Hands-on experience with Windows Autopilot, including end-to-end provisioning workflows through Intune (imaging, application deployment, updates, and patching) Manage and maintain SCCM/MECM infrastructure for application deployment, updates, and configuration management Deploy applications, updates, and configurations using Intune and SCCM Collaborate closely with IT and Security teams to implement and enforce device security, compliance, and governance standards Proficiency in PowerShell automation or equivalent scripting skills Experience using source control tools such as Git or GitHub for managing scripts and configurations

Data Center Hardware/Operating System Technician (Consultant) ONSITE ROLE, NEED LOCAL CANDIDATES MULTIPLE POSITIONS!! onsite, Should be flexible to work onsite at any one of these locations (Rotational) Duration: 12 Months Contract Skills: Unix/ Linux, Networking, CCNA (preferred, not mandate) W2 Need candidates authorized to work for any employer; cannot sponsor MULTIPLE POSITIONS Experience: 1 year Are you a strong problem solver ready to tackle real-world, real time, technical challenges? Are you intrigued by large scale servers, network hardware and operating systems? Are you passionate about team-work and partnering with a high performing group? If so, keep reading. Our data centers serve the dynamic, market driven work load of our global customers via many thousands of servers, network devices and connections. You will add compute capacity to match customer demand, oversee all facets of equipment installation and cable planning. You will be responsible for the quality of the data center service at all times. You will monitor, assess, respond and escalate issues in order to maintain infrastructure reliability and resilience. You will follow, create and improve maintenance and troubleshooting processes. You will drive data center stability through awareness, focus and collaboration. This role is a rich opportunity to support data center stability while building broad operational skills. Awareness, focus and collaboration are needed in this role along with a desire for continuous learning and diligence. Job Shifts: First shift (day), second shift (afternoon), third shift (night), along with weekend hours We'll trust you to: Learn and understand the data center site in order to manage events that put our critical systems at risk Organize people, communication and knowledge to support problem follow-up and data center activity Perform activity impact and risk assessment along with service notification at the appropriate level of awareness Maintain accuracy of documentation and recorded details of physical assets and connections Detect, investigate, and drive operating system issues affecting production equipment availability Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling Develop familiarity with the critical systems at each data center in order to provide a high level response and escalation You'll need to have: Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files Ability to prioritize work including active data center service and projects in flight Knowledge of Layer2 and 3 network concepts Desire to learn and take ownership of personal development Passion for educating others and improving our team capabilities The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail The ability to perform physical activities including walking, lifting, and climbing a ladder We'd love to see: Desire to lead people, projects and problem investigation Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling Hands-on experience replacing server and network hardware Familiarity with reporting tools including Grafana and Splunk Awareness and some exposure to programming or scripting Networking experience with sound knowledge of Cisco IOS and JunOS

We are seeking a motivated Network Engineer for our client who 3+ years of hands-on experience supporting and maintaining enterprise network environments. The ideal candidate has a solid foundation in networking fundamentals and practical experience with key security and infrastructure tools such as DLP Forcepoint, Cisco networking, Fortinet firewalls, HPE servers/storage, and Arctic Wolf MDR. This role will assist in day-to-day network operations, troubleshooting, and implementation of improvements across our infrastructure. This is a contract-to-hire opportunity with one of Verinext's clients, onsite in Secaucus, NJ. Requirements Responsibilities Support, maintain, and troubleshoot enterprise network systems including switches, routers, firewalls, and wireless infrastructure Manage and monitor Cisco networking equipment, performing configuration changes and resolving connectivity issues Administer and support Fortinet firewalls, including rule updates, VPN configuration, and security event analysis Assist with deployment, configuration, and maintenance of HPE server and storage solutions Work with DLP Forcepoint to ensure data loss prevention policies are properly configured, monitored, and tuned Partner with the security team to monitor alerts and incidents via Arctic Wolf MDR, responding to potential threats and escalating as appropriate Participate in network upgrades, new hardware rollouts, and ongoing optimization projects Document network configurations, processes, and troubleshooting steps Provide Tier 1-2 support for network-related tickets and escalate complex issues as needed Ensure systems align with security, compliance, and best-practice standards Required Skills & Experience 3+ years of hands-on experience in network administration or engineering Strong working knowledge of Cisco networking (routing, switching, VLANs, ACLs, wireless) Experience configuring and supporting Fortinet firewalls (FortiGate, VPN, security policies) Practical experience with DLP Forcepoint for data protection and policy management Exposure to HPE server and storage platforms (ProLiant, Nimble, etc.) Familiarity with Arctic Wolf MDR monitoring and responding to security alerts Solid understanding of TCP/IP, DNS, DHCP, subnetting, NAT, VPNs, and standard networking principles Experience supporting Windows and/or Linux network environments Strong troubleshooting skills and the ability to work efficiently in fast-paced environments Excellent communication, documentation, and teamwork skills Preferred (Nice-to-Have) Relevant certifications such as CCNA, Network+, Fortinet NSE, or similar Experience with virtualization technologies (VMware, Hyper-V) Basic scripting or automation experience (PowerShell, Python) Exposure to cloud networking (Azure, AWS) Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA)

Title: Azure Network Engineer Duration: FTE/Permanent Salary: 120-140k We are seeking an experienced Azure Network Engineer with strong expertise in Palo Alto Networks technologies to design, deploy, and manage secure, high-performing network infrastructure across a hybrid cloud environment. This role focuses on building and supporting a scalable Azure networking solution while ensuring seamless integration with Palo Alto firewalls and security services. Key Responsibilities: Design, implement, and maintain secure and resilient network architecture using Microsoft Azure networking service (VNets, NSGs, VPN Gateways, ExpressRoute, Azure Firewall, Load Balancers) and Palo Alto Network platform (NGFW, Panorama, Prisma Access, SD-WAN). Configure and manage security policies, NAT rules, VPNs (IPSec/SSL), and advanced routing across cloud and on-prem environments. Deploy and manage Azure network components including Application Gateway, Azure Front Door, Traffic Manager, and DDoS protection. Develop and enforce Zero Trust and micro-segmentation strategies integrated with Azure Active Directory and role-based access controls. Monitor and optimize network performance, connectivity, and security using Azure Monitor, Network Watcher, Azure Sentinel, and Palo Alto monitoring tools. Troubleshoot complex network and security issues across a hybrid infrastructure and implement permanent resolutions. Support migrations and connectivity between on-premises data centers and Azure cloud environments. Maintain detailed network design documentation, operational procedures, and configuration standards. Collaborate with infrastructure, security, and cloud engineering teams to ensure network reliability, scalability, and compliance with organizational standards. Stay current with evolving Azure and Palo Alto technologies, continuously enhancing technical knowledge through training and certification. Support internal lab environments for testing, validation, and proof-of-concept development. Skills & Experience Requirements: Minimum 4 years of hands-on experience in enterprise network engineering or cloud network administration. Strong knowledge of Azure networking (VNets, NSGs, VPN Gateway, ExpressRoute, Load Balancers, Azure Firewall). Expertise with Palo Alto Networks firewalls and related technologies (NGFW, Panorama, Prisma Access, SD-WAN). Solid understanding of IP routing protocols (BGP, static routing, NAT) and tunneling/encryption protocols (SSL/TLS, IPSec, GRE). Experience integrating Azure AD, MFA, and authentication technologies such as RADIUS and LDAP. Proficiency in managing certificates, PKI, and secure communication channels. Familiarity with infrastructure automation or scripting for network configuration (PowerShell, Terraform, or ARM templates preferred). Excellent troubleshooting, analytical, and communication skills with the ability to work collaboratively across technical teams. Experience with other security or networking platforms such as Fortinet, Check Point, or AWS networking is a plus. Modern Palo Alto and Microsoft certifications required

The Role We are looking for a Network Engineer to join our IT team to handle the design, implementation, and maintenance of our internal and client-side network infrastructure. You will play a key role in ensuring the stability, security, and performance of our networks, enabling us to deliver exceptional service to our clients and support our internal operations effectively. You should be comfortable with everything from troubleshooting network issues to supporting end-user systems, and contributing to network improvements within the company and on our deployed microgrids. This role will report to our Senior Manager of IT and be based at our HQ in Ridgewood, NJ, with travel up to 20% of the time. Key responsibilities will include: Network Design & Implementation: Plan, design, and implement network solutions for both internal use and client sites, utilizing routers, switches, firewalls, wireless access points, and other network devices. Conduct on-site client assessments to understand their needs and develop tailored network architectures. Ensure network designs meet performance, security, and scalability requirements, incorporating redundancy and future-proofing best practices. Network Maintenance & Optimization: Proactively monitor network performance, analyze metrics, and identify areas for improvement. Perform regular maintenance and optimization of network devices and services to ensure reliability and maximize throughput. Security & Compliance: Implement and maintain network security best practices, including firewalls, VPNs, and intrusion detection/prevention systems. Ensure the security of both internal and client systems, adhering to industry regulations. Troubleshooting & Support: Provide Tier 1/2/3 support for network-related issues, resolving escalated or complex problems remotely and on-site at client locations. Respond to inbound support requests, collaborating with the help desk to address and resolve network incidents promptly. Work with vendors and service providers to address outages and equipment failures effectively. Documentation & Reporting: Maintain comprehensive network diagrams, standard operating procedures (SOPs), and configuration records. Generate reports on network health, capacity planning, and performance trends to support strategic decision-making. Collaboration & Stakeholder Engagement: Collaborate effectively with the Sr. IT Manager and team leads to align network strategies with business objectives. Participate in cross-functional teams to evaluate and integrate new technologies, expanding and upgrading infrastructure as needed. The Ideal Candidate Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 3+ years of hands-on experience in network engineering or a similar role. Professional certifications (e.g., CCNA, CCNP) are strongly preferred. In-depth knowledge of routing protocols (e.g., BGP, OSPF), switching technologies (VLANs, STP), and firewall configurations. Familiarity with SCADA devices, FortiGate firewalls, and Teltonika modems is highly desirable. Experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG) and logging systems (SIEM solutions). Familiarity with cloud networking environments (AWS, Azure, or GCP) is a plus. Strong troubleshooting skills to diagnose and resolve network issues in both on-premise and client-site environments. Excellent problem-solving and analytical abilities. Strong communication and interpersonal skills to effectively interact with technical and non-technical stakeholders, including clients. Detail-oriented with the ability to prioritize tasks, manage time efficiently, and meet deadlines. Team player with a collaborative mindset and a customer-focused approach. Willingness to travel to US-based client sites as necessary. Ability to participate in an on-call rotation when required. This is a great opportunity to have a long-term impact on a fast-paced, private equity-backed growth business. Some of the core virtues embraced by Scales' employees include: Do the Right Thing Act Like an Owner Hustle Demand Results Go Together Evolve or Disappear We offer a competitive compensation package and a comprehensive benefits program including medical benefits, paid vacation and holidays, and 401K matching. About Scale Microgrids Scale is redefining resilience, with advanced microgrids that go beyond traditional backup power solutions to give businesses the power to adapt and thrive amid all of today's growing energy challenges. As a vertically-integrated provider of turnkey advanced microgrid systems, Scale combines project design, engineering, and execution expertise with microgrid-as-a-service financing to offer our customers systems that are optimized to deliver maximum value from day one while ensuring ultra-reliable operations and fast time-to-power. Scale is backed by EQT, a firm with ~$250B in assets, bringing a depth of experience, resources, and capital that will enable Scale to continue pursuing our vision of powering the world with distributed energy. The investment enables Scale to own and operate billions of dollars in distributed generation assets. To learn more about Scale Microgrids, please visit ******************************** About EQT EQT is a leading purpose-driven global investment organization with EUR 246 billion in total assets under management, divided into two business segments: Private Capital and Real Assets. EQT owns portfolio companies and assets in Europe, Asia Pacific, and the Americas and supports them in achieving sustainable growth, operational excellence, and market leadership. To learn more about EQT, please visit ********************* Scale strives to attract and retain a workforce that reflects the composition of our customer base and communities. We are committed to providing a work environment that provides everyone with equal access and opportunity to contribute and drive meaningful outcomes. We encourage applicants from all backgrounds to apply and will consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. You'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Skills and Experience * Proven knowledge and experience in trouble-shooting, switching, and routing * 2+ years of working experience in Networking * Minimum CCNP certification or equivalent knowledge * Experience with Network security, WAN * Working knowledge of ITIL Preferred Skills and Experience * Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX * Experience with Ansible automation Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

CorCystems is a Managed IT Services company located in Ridgefield, CT. We are looking for a new team member in our Service Dept. to provide exceptional technical support to our managed clients both remotely from our Ridgefield, CT office and on-site at clients office as needed. The Support Specialist position, is responsible for providing daily technical assistance to clients in a professional and friendly manner. The ideal candidate will have a proven, successful experience working in a Managed IT Services environment or in a related IT technical support role and enjoys helping others and continual learning and career advancement. Requirements Provide friendly, professional customer service to clients Quickly troubleshoot and resolve technical issues in a ticket queue Support for client computer networks including business related technologies including Windows operating systems, Office 365, Remote Access usage, VOIP, mobile devices, etc. Support disaster recovery backup solutions Extensive Experience troubleshooting printers, scan to email and file SonicWALL, Palo Alto and Meraki routers and firewalls experience Understand and able to manage Routing and switching concepts including ACLs, Ports, VLANs, etc. Solid experience in managing Active Directory and GPOs Experienced managing and supporting VM Ware and Hyper V servers and environments Comfortable with troubleshooting LAN and WAN technologies Handle escalated tickets as needed Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages Work with vendors/partners as needed to resolve client issues Provide detailed documentation and explain resolutions for escalated issues Maintain high level of client satisfaction Work in a team environment and communicate effectively Escalate service issues that cannot be completed within agreed service levels Responsible for entering time and expenses in ConnectWise as they occur Work through a daily schedule in ConnectWise that has been established through the dispatch process Enter all work as service tickets in ConnectWise Maintain certifications required for position Ability to multi-task and adapt to changes quickly Ability to de-escalate situations Educational/Vocational/Previous Experience Recommendations BA/BS, preferably in computer science or a related field. 2+ years experience technical experience in a service business. MSP experience a plus. Benefits CorCystems offers a great benefits package with a substantial healthcare subsidy for employees. Benefits include, Medical, dental/vision, life insurance, paid Holidays, a generous Paid Time Off policy as well as a 401k company match. Salary commensurate with experience. Please provide salary requirements when applying. All candidates extended an offer must pass a drug screen and background check

Job Description CorCystems is a Managed IT Services company located in Ridgefield, CT. We are looking for a new team member in our Service Dept. to provide exceptional technical support to our managed clients both remotely from our Ridgefield, CT office and on-site at clients office as needed. The Support Specialist position, is responsible for providing daily technical assistance to clients in a professional and friendly manner. The ideal candidate will have a proven, successful experience working in a Managed IT Services environment or in a related IT technical support role and enjoys helping others and continual learning and career advancement. Requirements Provide friendly, professional customer service to clients Quickly troubleshoot and resolve technical issues in a ticket queue Support for client computer networks including business related technologies including Windows operating systems, Office 365, Remote Access usage, VOIP, mobile devices, etc. Support disaster recovery backup solutions Extensive Experience troubleshooting printers, scan to email and file SonicWALL, Palo Alto and Meraki routers and firewalls experience Understand and able to manage Routing and switching concepts including ACLs, Ports, VLANs, etc. Solid experience in managing Active Directory and GPOs Experienced managing and supporting VM Ware and Hyper V servers and environments Comfortable with troubleshooting LAN and WAN technologies Handle escalated tickets as needed Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages Work with vendors/partners as needed to resolve client issues Provide detailed documentation and explain resolutions for escalated issues Maintain high level of client satisfaction Work in a team environment and communicate effectively Escalate service issues that cannot be completed within agreed service levels Responsible for entering time and expenses in ConnectWise as they occur Work through a daily schedule in ConnectWise that has been established through the dispatch process Enter all work as service tickets in ConnectWise Maintain certifications required for position Ability to multi-task and adapt to changes quickly Ability to de-escalate situations Educational/Vocational/Previous Experience Recommendations BA/BS, preferably in computer science or a related field. 2+ years experience technical experience in a service business. MSP experience a plus. Benefits CorCystems offers a great benefits package with a substantial healthcare subsidy for employees. Benefits include, Medical, dental/vision, life insurance, paid Holidays, a generous Paid Time Off policy as well as a 401k company match. Salary commensurate with experience. Please provide salary requirements when applying. All candidates extended an offer must pass a drug screen and background check

The Associate Media and Technology Support Manager play a key role in supporting academic and administrative technology services across campus. This position assists in managing daily operations related to classroom technology, media services, and end-user support. The Associate Manager also contributes to the planning, deployment, and adoption of new tools-including emerging technologies such as AI-to enhance teaching, learning, and university operations. Media & Classroom Technology Support * Oversee the maintenance, setup, and support of AV systems in classrooms, conference rooms, and event spaces. * Coordinate troubleshooting and support for classroom technology and hybrid teaching solutions. * Support lecture capture, live streaming, and video conferencing platforms (e.g., Zoom, MS Teams). * Serve as a point of contact for academic departments on instructional technology and AV needs. * Provide training and guidance to faculty and staff on the effective use of media and digital tools. * Assist with planning and implementation of classroom technology upgrades. * Work closely with AV vendors to ensure that break-fix SLAs are being met. * Document ongoing classroom technology issues and assist with rescheduling of rooms. Help Desk & Desktop Support * Assist in supervising help desk operations, ensuring timely and effective resolution of technical issues. * Support ticket triage, escalations, and root cause analysis. * Deploy computers to new hires and assist with computer refreshes. * Train and mentor student workers or entry-level support staff. Media Technology & Event Support * Oversee the planning, deployment, and technical support of media technology for university events, classrooms, and special functions. * Manage the reliable operation of audiovisual systems, video conferencing platforms, lecture capture, and live streaming equipment across campus venues. * Coordinate with Media and Technology support team to deliver high-quality support for academic lectures, administrative events, student programs, and hybrid engagements. * Lead the team responsible for on-site setup, real-time troubleshooting, and post-event follow-up. * Maintain awareness of emerging media and presentation technologies to ensure the university remains innovative, competitive, and equipped to meet evolving academic and event delivery needs. Research & Special Projects * Conduct research and evaluate emerging technologies to support institutional goals. Lead or participate in special projects and strategic initiatives as assigned by IT leadership, contributing technical expertise and project management support as needed. * Other duties as assigned.

Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.

Since 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 18 facility locations including the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester, in the NY Capital Region and New Jersey. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. Job Summary Responsible for supporting IT Director in all elements related to desktop PC's, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support. Essential Duties and Responsibilities Desktop Support, including travel to Company's 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region. Install, configure and maintain computer hardware, including but not limited to PC's/workstations/ laptops, phones, video and sound. Assist with wiring. End user support, including phone and on-site support for hardware and software issues. Technical support, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software. Support and corporate telephone infrastructure, including voicemail system and telephone devices. Install/upgrade desktop/ laptop software. Apply fixes/patches to software. Install/replace computer hardware. Support backups. Some Microsoft Windows Server support. Qualifications Bachelor's Degree in Computer Science or related field. Basic knowledge of Google Suite. Fluency with Microsoft Operating Systems and Microsoft Office products required. Valid driver license. Reliable transportation to travel to Company's 15 locations. Experience in troubleshooting desktop applications. Strong oral and written communication skills. Experience with Windows OS, TCP/IP, and networks. Some understanding of Mac/Apple hardware, apps and OS. Ability to comfortably interact with all levels of management. Ability to support and communicate with end-users at various levels of tech proficiency. Ability to add hours on as-needed or on-call basis. Work Context/Activities This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills. This position requires a pleasant demeanor and a friendly, helpful attitude. This position requires good interpersonal and communication skills, as it requires interacting with other employees on a daily basis. SCHEDULE : Monday to Friday and some weekends. COMPENSATION: $30.00 per hour BENEFITS: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime's group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees' gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds. 401k Plan with employer match - Employees are eligible to enroll in Sportime's 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old. Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly.

Job DescriptionDescription: The IT Technical Support Specialist provides day-to-day technology support to corporate staff and remote property teams across multiple states. This role is responsible for troubleshooting hardware and software issues, supporting property management systems, ensuring smooth onboarding of new employees, and maintaining a reliable and secure IT environment for a fast-growing property management company. This is an on-site role in our Montvale, NJ corporate office. Key Responsibilities Provide first-level and second-level support for corporate and property-level employees via phone, email, remote desktop, and in person. Install, configure, and maintain hardware, software, and peripherals. Maintain ticketing system, ensuring issues are tracked, updated, and resolved in a timely manner. Assist with user account creation, access permissions, password resets, and troubleshooting. Assist with basic network troubleshooting (Wi-Fi, VPN, routers, switches, firewalls). Support VoIP systems and phone setup for corporate and property offices. Coordinate with vendors for internet service, equipment repairs, and hardware replacements. Help maintain IT inventory, asset management, and equipment deployment. Prepare and set up workstations for new hires (computers, phones, credentials, system access). Conduct brief IT orientations for new employees. Ensure proper deactivation of user accounts and return of company equipment. Support IT security procedures, including MFA, antivirus, updates, and access controls. Assist in implementing cybersecurity best practices across corporate and property locations. Maintain documentation of IT processes, troubleshooting guides, and equipment logs. Work Environment Full-time, on-site role in Montvale, NJ corporate office. Occasional travel to local property sites as needed (rare). Some after-hours support may be required for urgent issues. #OFFICE25 Requirements: Qualifications Required 3 + years of IT support experience, preferably in a multi-site or customer-facing environment. Strong knowledge of Windows 10/11, Microsoft 365, and common business applications. Experience with help desk ticketing systems and remote support tools. Ability to troubleshoot hardware, software, and basic network issues. Excellent communication, patience, and customer service skills. Ability to multitask and prioritize in a fast-paced environment. Preferred Experience in property management or real estate industry (a plus). Familiarity with property management software (Rent Manager, Yardi, AppFolio, etc.). Basic understanding of networks, Wi-Fi, switches, and VPN environments. A+/Network+ certifications or related training. Key Attributes Strong problem-solving and critical thinking skills. Professional, dependable, and responsive. Comfortable supporting both technical and non-technical users. Team-oriented with a service-first mindset. Organized, detail-oriented, and proactive.

Systems Engineer (Dedicated) Reports to: Client Technology Manager Status: Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now! We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth. Responsibilities: Perform IT Support services to users onsite Use of a ticketing system to manage support queries Maintain documentation and comply with rules and guidelines of the organization · Adherence to strict change control procedures Requirements: The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration) End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting Strong verbal and written communication skills, responsibility, and follow-through Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD) Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy Basic understanding of networking concepts Periodic travel to customer office locations within the metropolitan area will be required The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. Desirable Qualities: Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ Experience working in an MSP environment Support of Sophos or similar product for endpoint threat management Basic understanding of virtualization platforms such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.