Technical support engineer jobs in Tomball, TX

Remote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered. The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate should possess strong technical knowledge, effective communication skills, and the ability to multitask. They must be customer-oriented and patient when dealing with challenging situations. Essential Duties/Responsibilities: • Serve as the first point of contact for all computer hardware, software, and telecommunications issues and requests. • Utilize remote capabilities to assist with troubleshooting. • Provide customer service, help desk, and technical support, including migration, MS Office, and desktop configuration. • Offer desktop site support by determining the best solutions based on customer-provided details. • Resolve issues related to installed computer software. • Troubleshoot printer connection problems. • Maintain support materials by editing, updating, and generating documents for Service Now, JIRA Knowledge Article, and IT Service Desk knowledgebase. • Administer Active Directory/Azure, including account creation, shared mailbox creation, security group creation, and file share access. • Perform password resets for various websites and applications. • Document and log incident tickets using the Service Now tracking tool. • Provide support for mobile iOS/Android phones and tablets. • Assist with VPN software connection issues. • Create Cisco ISE Vendor VPN accounts. • Manage OKTA accounts and groups. • Support Citrix DaaS/VDI on company-issued and customer-owned devices. Working Conditions: • Some overtime may be required for special projects. • Travel up to 10%. Minimum Requirements: • Possess multi-tasking skills. • Ability to work independently and as part of a team. • Ability to work under pressure while maintaining a customer service attitude. • Experience in troubleshooting hardware, software, and network connectivity issues. • Understanding of technical support practices such as ticket documentation, service level agreements, statistics, and escalation processes. • Self-motivated with attention to detail. • Ability to organize workload, set priorities, and meet deadlines. • Effective communication and interpersonal skills. • Ability to maintain confidentiality of information. • Flexibility to work rotating on-call schedules and backfill for peers when needed. • Willing to work overtime mornings, afternoons and weekends. Preferred Qualifications: • On-prem ADAC/ADUC administration knowledge. • Knowledge of Azure Entra ID, MEM, MIM, and Exchange Admin. • Experience with OKTA support and administration. • Proficiency in Microsoft O365 support. • Familiarity with Service Now and JIRA ticketing systems. • SAP support and administration knowledge. • Citrix cloud support and administration expertise. • Support for Windows and Mac operating systems. • Knowledge of iOS and Android. • Cisco ISE support and administration skills. • Mobile Iron MDM knowledge. • Understanding of Windows registry and environment variables. • Experience with Oracle ODBC data source troubleshooting and DSN entry. Additional Knowledge, Skills, and Abilities: • Multi-tasking skills. • Strong communication skills. • Ability to work under pressure. • Attention to detail. • Decision-making capabilities. • Time management skills. • Ability to identify process improvements. • Self-motivation. • Conflict resolution skills. • Ability to redirect problems to appropriate resources. • Leadership qualities. • Adaptability.

Support Analyst Compensation: $25 - $30 /hour, depending on experience Inceed has partnered with a great company to help find a skilled Support Analyst to join their team! Join a dynamic environment where you'll oversee escalations from the help desk, acting as a pivotal infrastructure support expert. This opportunity arises as the company seeks to backfill a crucial role, ensuring seamless support for their technical operations. Dive into a role that offers growth and a chance to make a significant impact. Key Responsibilities & Duties: Manage escalations from the help desk efficiently Provide support for VM and physical machines Handle DNS entries and Active Directory tasks Set up and configure Fortinet systems Conduct Level 1 networking tasks Troubleshoot and maintain Kubernetes deployments Ensure smooth operation of V Center Collaborate with team members for problem-solving Required Qualifications & Experience: Minimum 1-year experience with V Center Proficient in storage solutions: Pure, Vast, or Net App Basic knowledge of Kubernetes troubleshooting Fundamental understanding of Linux systems Nice to Have Skills & Experience: Experience with advanced networking solutions Familiarity with DevOps practices Exposure to advanced Linux configurations Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit Other Information: 100% onsite position with a focus on team collaboration Two-round interview process for a swift hiring decision Immediate start date for the right candidate If you are interested in learning more about the Support Analyst opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #IND

About Us We are a fast-growing software development company serving the restaurant, hospitality, and small business retail industries. Our platform provides Point of Sale (POS) and business solutions tailored to our merchants. We are looking for L1 IT Support Specialists to deliver front-line POS support and help ensure exceptional customer experiences. Why This Role Matters As the first point of contact for technical issues, you play a critical role in keeping businesses operational. Your work directly impacts merchant uptime, support satisfaction, and the overall reliability of our POS ecosystem. A Day in the Life Answer inbound support calls and resolve issues in real time. Troubleshoot POS terminals, printers, kitchen devices, tablets, scanners, and peripherals. Diagnose network issues (IP conflicts, offline devices, router/switch connectivity). Review basic logs or SQL-based data points for troubleshooting. Document tickets clearly and completely. Collaborate with Support Specialists on escalated or complex cases. If you're someone who enjoys problem-solving, learning new systems, and helping customers succeed, this role is a strong fit. Position Overview The L1 IT Support Specialist provides technical troubleshooting for restaurant and retail POS systems. This role works closely with other Support Specialists to resolve incidents quickly and effectively. Responsibilities Technical Support & Troubleshooting Provide front-line POS support for restaurants, retail, and small business clients. Diagnose and troubleshoot hardware/software issues, including POS terminals, printers, scanners, tablets, and peripherals. Identify and resolve networking/broadband issues (LAN/WAN, device connectivity, IP configuration). Perform basic SQL-related checks and assist with database incident troubleshooting. Conduct technical research and collaborate with partners or internal teams for escalated resolution. Documentation & Collaboration Maintain and update troubleshooting documentation, SOPs, and FAQs. Log accurate, detailed ticket notes for all interactions. Report recurring issues and contribute to long-term process improvements. Work with Support Specialists to ensure timely resolution of all cases. What Success Looks Like (First 90 Days) Responds quickly and professionally to all incoming support requests. Resolves the majority of L1-level issues independently. Demonstrates accurate troubleshooting and proper escalation judgment. Maintains clean, complete, and consistent ticket documentation. Receives positive merchant feedback regarding communication and clarity. Qualification & Requirement Technical Skills 1+ years of IT experience; POS experience in the restaurant industry is a strong plus. Experience with Linux, Windows, and Android operating systems. Understanding of Active Directory environments. Basic knowledge of SQL Server/database environments. Knowledge of computer networking (IP addressing, routing basics, switches, DHCP). Experience with POS systems or payment hardware is preferred. Professional Skills Customer service, help desk, or remote support experience preferred. Strong analytical and problem-solving abilities. Ability to prioritize and manage multiple tasks in a fast-paced environment. Excellent verbal and written communication skills. Restaurant industry experience is a plus. Additional Bilingual is a plus (English + Spanish, Chinese, or Vietnamese). Must be organized, detail-oriented, and capable of working in a fast-paced environment. Why Join Us? Opportunity to grow within a rapidly expanding tech company. Work directly with real-world restaurant and retail operations. Supportive, collaborative team environment. Direct impact on customer operations and system reliability.

Job Title: Tier 1 IT Support Technician Schedule: Monday-Friday, 8:00 AM - 5:00 PM CST 6 months contract before converting to fulltime. Full time Target Salary: $55,000-65,000 Overview We're looking for a resourceful and detail-focused Tier 1 IT Support Technician to join our client's technology team. Our client is in Oil & Gas. Primary Duties Monitor, prioritize, and resolve incoming technical support requests. Create accounts for new team members and deprovision access for departing users. Maintain user records, groups, and organizational structure within directory services. Prepare, image, and distribute new hardware; set up workstations, monitors, and docking stations. Use PowerShell or similar scripting tools-as well as modern AI utilities-to streamline workflows and automate recurring tasks. Support senior IT staff with more advanced projects when workload permits. Take on additional responsibilities as automation efficiencies increase. Qualifications Solid understanding of core IT support concepts and troubleshooting techniques. Experience managing user accounts within directory or identity management systems. Familiarity with cloud-based identity and productivity platforms such as Azure, Entra, and Microsoft 365. Knowledge of PowerShell or other scripting languages (a plus). Willingness to learn and adopt automation and AI-driven tools. Strong organizational habits and attention to detail. Effective communication skills and comfort collaborating across different time zones. Please apply with an up-to-date resume

Technical Support Specialist I Spring, TX | Full-Time | In-Office | Some Travel Sneed Coding Solutions, Inc. is growing, and we're looking for a hands-on, energetic Technical Support Specialist I to help customers keep their thermal inkjet (TIJ) printers running smoothly on production lines across the U.S. If you enjoy solving problems, talking with people, and working with your hands, this is an opportunity to build a technical career - and we will train you. What You'll Do Help customers by phone, email, chat, and video with TIJ printer setup and troubleshooting Perform bench testing and light repairs in our Spring, TX facility Support occasional onsite installations and operator training Learn packaging equipment support over time (we train you) Document customer cases and provide clear resolutions What You Bring Mechanical or technical aptitude (you like to figure out how things work) Great communication and patience with customers Basic computer skills and willingness to learn Positive attitude and team-player mindset Valid driver's license (some travel required) Why You'll Love It Here We invest in your growth Clear path to Level 2 and Field Technician roles Monday-Friday, 8am-5pm schedule Supportive, friendly team environment Compensation & Benefits $45,000-$55,000 base salary Paid holidays, PTO, benefits, and travel reimbursement

**Responsibilities:** - Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager. - Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems. - Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment. - Collaborate with production engineers to ensure proper instrument data transfer and collection. - Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications. - Train crew members on electrical topics such as safety, maintenance, and operation. - Perform on-call work during off-hours as necessary. - Adhere to safe and compliant working procedures. **Requirements:** - High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred. - 5+ years of experience in a similar role, with a strong emphasis on troubleshooting. - Previous long-term employment history. - Experience in the marine industry and dredging projects is highly preferred. - Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams. - Experience in installing and maintaining electrical systems. - Ability to take initiative, work independently, make decisions, and develop recommendations. - Strong interpersonal skills to build effective working relationships both internally and externally. - Must be willing to travel 100% within the USA and occasionally out of the country.

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Responsibilities Responsible for product technical support for customers in the North America region including remote assistance and on-site support. Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation. Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure. Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers. Provide regular product training and technical guidance to customers. Write technical documents, case summaries and problem analysis reports. Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support. Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed. Qualifications Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese) Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies. Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness. Able to adapt to long-term overseas business trips. Able to be away from home for extended period. 职位描述 负责北美区域客户的产品技术支持,包括远程协助和现场支持 解答客户在设备安装,配置,调试,运行过程中的各类技术问题 跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环 协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流 为客户提供定期的产品培训和技术指导 撰写技术文档,案例总结及问题分析报告 协助完成本区域的项目实施工作,包括技术方案落地和交付支持 根据需要参与技术升级测试与产品本地化适配建议的反馈 任职要求： 本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先 熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势） 熟悉Linux系统,网络基础知识,远程调试工具等技术 优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识 能适应长期海外出差

Our client is a global technology-driven organization recognized for its cutting-edge platforms and commitment to operational excellence. They are currently seeking an IT Engineer to join their dynamic team. This role is primarily focused on providing first-line support to both internal and external users, ensuring every interaction delivers an exceptional experience. This company is known for hiring top talent and fostering long-term career growth. The environment emphasizes collaboration, innovation, and professional development, with many internal promotion opportunities. Position Summary Responsible for identifying, diagnosing, and resolving technical issues, while managing and monitoring incident response, change management, and recovery procedures. Collaborate closely with global and local teams, other infrastructure groups, and IT business partners to maintain seamless operations. Manage relationships with external vendors and coordinate technical support when needed. Deploy, manage, and document a wide range of systems, applications, and devices, using ServiceNow (or similar) for reporting and ticket tracking. Maintain flexibility to adjust work hours as needed and adapt quickly to evolving business priorities. Minimum Experience Bachelor's degree in Computer Science or related field preferred (or equivalent experience). Hands-on experience in technical support, vendor coordination, or field technician roles. Strong understanding of systems, network, and infrastructure operations. Experience troubleshooting issues related to network, storage, and databases. Familiarity with scripting and automation (Bash, Python, Shell). Excellent communication, analytical, and problem-solving skills with meticulous documentation habits. Ability to work independently and collaboratively in a fast-paced environment. Must be able to pass standard background checks. MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.

Houston, TX Hybrid - Onsite Monday-Wednesday. Contract to Hire About the Role We are seeking a Software Support Analyst to join our IT Business Applications team. This role will focus on supporting key business applications, ensuring smooth operations and assisting with new projects across the business. You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support. Key Responsibilities Provide day-to-day support for business applications Troubleshoot and resolve user issues efficiently Partner with IT and business stakeholders to support new initiatives Assist in streamlining processes and improving user experience Contribute to overall application stability and performance Qualifications Experience supporting business software and related applications Strong background in application support and IT business systems Excellent problem-solving and communication skills Ability to work in a hybrid environment and collaborate across teams

Join our dynamic team as an IT Systems Engineer, where your expertise will help shape the future of our IT infrastructure! This is an exciting opportunity to advance your career while contributing to a leading, high-performing IT team. The role offers the chance to work hands-on with enterprise-grade server, storage, and virtualization technologies. Key Responsibilities Provide hands-on support and maintenance for critical server hardware, storage arrays, and related infrastructure. Administer and maintain virtualized server environments utilizing industry-leading virtualization platforms. Support core network equipment and directory services, coordinating closely with specialized network engineers for advanced issues. Required Qualifications 3-5 years of IT systems engineering experience in a large, enterprise-scale environment. Hands-on experience supporting and managing specific server hardware platforms (e.g., Dell, Cisco). Familiarity with virtualization technologies, possessing demonstrable experience with platforms like VMware. Experience with Active Directory administration and user account life cycle management. A solid understanding of basic networking principles and support for common network equipment. This is an exciting opportunity to advance your career while contributing to a leading IT team. #11285

Our client is looking for a Senior Analyst for Oracle eBusiness Systems (R12.2.10) who can work independently and provide strong technical support for customizations and extensions-particularly within Finance or Oracle Projects modules. In this role, you'll support business users, participate in change management activities, and help ensure smooth service delivery and high customer satisfaction. You'll work closely with core business users and be an active member of a large Oracle support team. Job Description Provide technical development and support for customized business applications. Work with customers to understand system needs and translate business and technical requirements into clear specification documents. Complete all necessary Change Management tasks and SOX control requirements (when applicable). Apply industry-standard project management principles, tools, and best practices throughout the project lifecycle. Continuously build business and technical knowledge through available resources such as online materials, books, courses, and conferences. Track project deliverables and provide timely updates and reports to management. Skills Required Minimum of 5 years working with Oracle eBusiness Modules, including hands-on experience with Oracle Projects (Project Accounting, Project Billing, and Project Cost Management) and their integrations with modules such as Inventory, Asset Management, Oracle Time and Labor, Fixed Assets, and Accounts Payable. 5+ years of experience in SQL, PL/SQL, BI Publisher, and Oracle Workflow Builder. Strong understanding of backend table structures for Oracle and eBusiness modules. Experience with Oracle Database 19C or higher. 3+ years of programming experience with Oracle Apex (preferred). Experience with personalizations and extensions in Oracle Applications Framework (preferred). Prior experience working in a multi-developer team environment. Experience remediating and validating EBS extensions and customizations for Finance or Projects. Ability to collaborate with Oracle Support to identify and implement workable solutions. Experience working with IT and business teams on EBS upgrades-specifically from R12.2.10 to R12.2.15. Education / Training / Certifications Bachelor's degree in a related field from a 4-year accredited university, or at least 10 years of relevant industry or technical experience. Additional Requirements Willing to travel up to 10%. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. JOB-10045485

We are searching for a Electroneurodiagnostic Technologist Specialist - someone who works well in a fast-paced setting. In this high level senior position in the neurodiagnostic unit, you will perform one or more; EEGs/Long term video monitoring; Evoked Potentials or Polysomnography; procedures according to facility policy and procedures. You will maintain patient safety during clinically significant events, and other related duties, provide findings, results, and a descriptive analysis according to facility policy and procedures. You also perform procedures appropriate to their competence and credentials held under general technical supervision. You'll take call on a rotating basis, performing stat neurodiagnostic testing after hours and on weekends. Think you've got what it takes? Job Duties & Responsibilities • Demonstrate a mastery of technical and procedural requirements to consistently produce high quality neurologic testing records; and be able to adapt all procedures to clinical circumstances. • Maintain the patient's safety through communication • Provide training, coaching, and mentoring to other technology personnel in proper neurodiagnostic procedures • Assist other technology personnel in preparation for registry or certification credentials • Document patient information in patient's electronic medical record according to hospital and departmental guidelines • Inform manager or designee of all patient/personal injury or unsafe situations, anticipated problems and unusual situations; • Complete appropriate related documentation according to departmental and hospital guidelines • Work with departmental staff and other health care professionals by volunteering regularly to help others when time allows As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Skills & Requirements • H.S. Diploma or GED Required • REEGT Required Along With One Of The Following Licenses Or Certs: o CLTM - Cert Exam Long Term Monitoring o CNIM - Cert Neurophy Intropa Monitor o RPSGT - Reg Polysomnographic Technology o RRT CERT - Cert-Reg Respiratory Therapist o X REPT - Evoked Potentials • 3 Years Of Experience In Electroneurodiagnostic Technology Inclusive Of Clinical Rotations Required ABOUT US Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years. Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

At Tech Mahindra ( Tech Mahindra | Connected World, Connected Experiences ), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest. Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle. The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. Role Overview: The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations. This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance. Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement. Required Qualifications: Configuration Management: Maintain and update system configurations in alignment with business requirements and compliance standards. SQL/Data Management: Perform data analysis, troubleshoot database issues, and support integrations between Solumina and other enterprise systems. System Adoption & Operations Support: Address user issues, provide guidance for system usage, and ensure smooth day-to-day operations. Version & Release Management: Plan, coordinate, and execute upgrades, patches, and release deployments with minimal disruption. Incident & Problem Resolution: Investigate and resolve L2-level incidents, escalating to L3 or vendor support when necessary. Performance Monitoring: Track system health, identify bottlenecks, and implement corrective actions. Documentation & Knowledge Base: Maintain detailed documentation for configurations, processes, and troubleshooting guides. Collaboration: Work closely with internal teams and vendors (including iBase-t) for escalations and enhancements. Role Pre-Requisites: Bachelor's degree in Computer Science, Information Systems, or related field. 5-7 years of experience in application support or L2 roles for enterprise systems (MES, ERP, PLM preferred). Strong knowledge of SQL, data analysis, and system integrations. Familiarity with version control, release management, and configuration tools. Excellent troubleshooting and problem-solving skills. Ability to work under pressure and manage multiple priorities. Strong communication and documentation skills. Preferred Experience: Exposure to Solumina or similar MES platforms. Understanding of ITIL processes for incident, problem, and change management. Experience with scripting or automation for system maintenance. Knowledge of manufacturing or aerospace industry processes is a plus. Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_****************************** .

Assist with the day-to-day operation and maintenance of network infrastructure (LAN, WAN, WLAN, Business Internet) and voice communications systems. Assist in continuous improvement efforts of existing solutions and provide support and expertise to the implementation of new solutions. Serve as an escalation point for the help desk and desktop support team as needed. Support IT infrastructure projects as needed. Essential Functions & Duties/Responsibilities - Support business critical functions by achieving the highest possible availability of infrastructure at all times - Provide top tier first-class customer service - Provide both operational and project support within IT in order to achieve departmental and business goals - Responsible for day-to-day monitoring and support of the corporate computing network - Responsible for monitoring and support of corporate firewalls - Administer and maintain enterprise NAC solution - Maintain network monitoring solutions - Support required infrastructure changes during and after normal business hours as needed - Support audio visual and collaboration solutions - Troubleshoot and resolve network related incidents - Work with other IT teams to implement projects as needed in a timely manner - Adhere to all IT policies - Other duties as assigned Minimum Qualifications/Work Experience - Minimum of 3 years? experience supporting computer and network systems - Network certification (CCNA/JNCIA or greater)

Join a world-class LNG leader as a Network Engineer, supporting critical infrastructure of an organization at the forefront of the global energy industry. Key Points: Long term contract opportunity (W2), 12 months renewable Onsite in Downtown Houston with flexible work hours Paid Parking Requriements: Hands-on experience with enterprise firewalls (Palo Alto, Cisco Firepower) Skills in routing, switching, and network access layer design (Cisco) Knowledge of voice infrastructure (CUCM)

Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. As a Technology Support I team member in the Commercial and Investment Bank organization, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience. Job responsibilities Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations Identify and document basic issues and potential solutions for business and technology stakeholders Supports the day-to-day maintenance with a focus on reducing toil or technical debt of the applications while maintaining a high degree of system availability Monitors production activities/processes to ensure timely and effective reporting, tracking, follow-up, and communication of problems to internal and external clients, technical resources, and executives Assist with developing monitoring systems and dashboards and automating manual work using Python/Java framework Works with the change management process ensuring policies are enforced and adhered to and application integrity is maintained on production and DR environments Documents issues and resolutions for future reference while maintaining existing documentation for application knowledge and infrastructure details Participates in the Incident and problem management processes, being accountable for resolution, root cause analysis and technology and business reporting and communication Identify, coordinate, and implement initiatives/projects and activities that create efficiencies and optimize technical processing Build and maintain a programming development environment including source control, editors, testing and deployment technologies Required qualifications, capabilities, and skills 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud In-Depth knowledge deploying and maintain monitoring and logging tools Proven experience analyzing and diagnosing complex problems, especially when information is incomplete or contradictory, and making effective decisions under time constraints Proficient in at least one programming language such as Python Experience managing Cloud/Unix/Linux environment Hands-on experience in requirements analysis, design, development, testing, deployment, monitoring, and production support leveraging tools such as: GIT, JIRA, Geneos, Jenkins, Selenium, ServiceNow, Splunk, and DynaTrace Experience with disaster recovery planning, testing, auditing, risk analysis, business resumption planning and contingency planning. Proficient with relational database software development with SQL Server and/or Oracle Preferred qualifications, capabilities, and skills Exposure to one or more general-purpose programming languages or automation scripting Exposure to Information Technology Infrastructure Library (ITIL) framework Experience working with cloud base technologies and knowledge of open source technologies and tools Knowledge of relevant businesses such as Margin and Collateral business, Trade Settlements, Cash & FX Experience working with scheduling tools like Autosys/Control-M Experience working in financial services industry supporting mission critical applications JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ERP Support Specialist Compensation: 65,000-85,000, depending on experience Inceed has partnered with a great company to help find a skilled ERP Support Specialist to join their team! Join a dynamic manufacturing company as an ERP Support Specialist, where you'll play a crucial role in optimizing ERP systems. Collaborate with senior analysts, engage in configurations and upgrades, and support end users. Dive into SQL database support and enhance your technical skills in a thriving environment. This role is perfect for someone passionate about IT and technology, eager to learn and drive automation. Key Responsibilities & Duties: Assist with ERP configurations and upgrades Support end users with ERP-related issues Engage in reporting and SQL database support Collaborate with senior analysts for ERP enhancements Manage production controls and order entry processes Drive automation and technology initiatives Learn and adapt to new ERP functionalities Required Qualifications & Experience: Experience working in the manufacturing industry IS A MUST Experience providing ERP system support IS A MUST Understanding of order entry and production controls Passion for IT and technology Self-motivated and proactive Nice to Have Skills & Experience: Knowledge of SQL databases Experience with Crystal Reports Experience implementing an ERP system Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the ERP Support Specialist opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We're looking for a sharp, client-focused Network Engineer with deep expertise in Cisco and Fortinet technologies to join our fast-paced Managed Service Provider (MSP) team. You'll be responsible for maintaining, optimizing, and evolving network infrastructures across multiple client environments, ensuring secure, high-performance connectivity. This role is ideal for someone who thrives in a multi-tenant environment, enjoys solving complex networking challenges, and brings strong experience with Cisco routing/switching and Fortinet firewalls. 🛠️ Responsibilities Manage, configure, and troubleshoot Cisco and Fortinet network devices across diverse client environments Design and implement secure, scalable network architectures tailored to client needs Monitor network performance and proactively identify areas for improvement Provide Tier 2/3 support for escalated network issues, including VPNs, firewalls, and routing Maintain accurate documentation of network configurations and changes Collaborate with internal teams and clients to plan upgrades, migrations, and new deployments Participate in on-call rotation and respond to critical incidents as needed 🎓 Qualifications Bachelor's Degree in Computer Science, Information Technology, or related field 3-7 years of experience in network administration, preferably in an MSP or multi-client environment CCNA certification (required); Fortinet NSE 4 or higher strongly preferred Hands-on experience with: Cisco routers, switches, and wireless infrastructure Fortinet FortiGate firewalls (configuration, policy management, VPNs) VLANs, routing protocols (OSPF, BGP), NAT, and subnetting Familiarity with RMM/PSA tools and ticketing systems Strong troubleshooting skills across both Linux and Windows environments Excellent communication and client-facing skills