Help Desk Technician
Technical support engineer job in North Wales, PA
Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment.
In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting.
This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA...
🔧 What You'll Be Doing:
• Provide onsite Help Desk support for end users
• Troubleshoot Microsoft (Office 365) and line-of-business applications
• Support hardware including workstations, servers, and printers
• Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi)
• Support network security tools and practices
• Assist with VoIP system support
• Administer Active Directory (users, GPOs, OUs, permissions, etc.)
• Support backups and disaster recovery processes
• Provide basic VPN and Remote Desktop support
• Monitor system alerts via RMM tools and respond to service tickets
• Participate in an after-hours on-call rotation
• Serve as the SME for assigned technologies and systems
✅ What We're Looking For:
• Strong communication and customer service skills
• Solid troubleshooting and problem-solving ability
• Able to prioritize and multitask in a fast-paced environment
• Familiarity with common Help Desk tools and workflows
• Strong technical aptitude with eagerness to learn
Desktop Support Specialist
Technical support engineer job in Doylestown, PA
Required Skills & Experience
2yrs+ Desktop / IT Support experience
Hardware/Software troubleshooting
Mobile device support
Strong communication skills
Reliable transportation and active DL
Nice to Have Skills & Experience
Coming from Healthcare/Hospital (or similar highly regulated environment)
Associate or Bachelors degree or certifications
Job Description
We are looking for a Desktop Support Technician for a 3-6 month contract (with the possible extensions)
Day to Day Summary
We are seeking a ‘jack of all trades' to support our client's Project Team. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients.
The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to:
Support for laptops and desktops
Microsoft/Office Suite
Deskside support for doctors and clinical staff
Project support (equipment refresh, windows upgrades, etc)
MUST: Have valid driver license and a vehicle
Desktop Technician
Technical support engineer job in Collegeville, PA
Responsibilities
• Provides on-site client facing support; including installation, servicing, and repairing systems.
• Quality checks operational status of system equipment before deployment.
• Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
• 1+ years of field support experience
• Hardware/software installation, support and troubleshooting
• Experience with Windows 10
• Experience with MS Office and OS365
• Configuring new PC's/notebooks via SCCM imaging
• Ticket management experience
• iOS device familiarity
• Lift and carry up to 40lbs
Work Environment
• Office environment
Support Technician 1 - Domestic Relations
Technical support engineer job in Easton, PA
Begin an exciting career working for the Domestic Relations division of Northampton County's Court Administration! These positions offer comprehensive medical/dental benefits along with generous paid Personal, Vacation, Sick and Family Sick leave time!
In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the . We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application.
For questions regarding this posting, please contact Sherry Christman, Human Resources Analyst at ********************** or ************.
Equal Employment Opportunities - It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.
GENERAL PURPOSE
The Support Technician 1 position is responsible for specialized work functioning in support of the County's Domestic Relations child support program. Work includes performing varied assignments which require knowledge of the County and the Commonwealth's Domestic Relations support activities relating to payment collection. The individual in this role is responsible for the independent performance of procedural duties, but the emphasis is on the breadth and scope of the position's role in support of one or more Conference Officers.
SUPERVISION RECEIVED
This position reports directly to the Domestic Relations Support Services Supervisor or Office Supervisor.
SUPERVISION EXERCISED
This position is not responsible for the supervision of other employees.
ESSENTIAL DUTIES OF THE POSITION
Reviews and processes correspondence, computer data, orders, conference notes, summaries, and other forms for staff members.
Compiles data for Conference Officer's use, may compose routine correspondence, letters, notices, forms, etc.
Updates files as necessary. Assembles materials for reports, summaries, and other uses from information submitted by parties, employers, lawyers, and other offices both within and outside of the Court. Completes forms requires to initiate, follow up, or complete processing of support activities.
Sorts and processes PACSES income attachment batch forms. Identifies which attachments should be mailed out, depending on whether an excess amount should be added or deleted according to case balance.
Enters data in computer system to update and maintain support accounts, receives reminders to review case status, pulls case, and refers to staff member for action.
Answers overflow telephone calls from clients, lawyers, and members of the public and representatives from other county and court offices, explains general functions and operations of office, or provides status of case.
Schedules and reschedules appointments and pre-trial conferences.
* An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this . Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
REQUIRED MINIMUM QUALIFICATIONS
EDUCATION & EXPERIENCE - Completion of a high school, or general equivalency diploma; AND
At least one (1) year of clerical experience in an administrative, professional, governmental, or judicial setting; OR
Equivalent combination of education and experience.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of the policies, practices, and procedures involved in a county domestic relations child support program.
Knowledge of the organizational relationships within the Domestic Relations Court and related programs.
Knowledge of functions, operations, and procedures of the Commonwealth's central child support collection program.
Skill in gathering information from the child support computer system, and responding to a variety of individuals, clients, attorneys, and others on child support matters.
Skill in organizing workload, addressing priorities, and completing clerical processing requirements.
Ability to compile and prepare court orders, and understand payment schedules and other child support information.
Ability to input, access, and interpret computer data.
Ability to establish and maintain effective working relationships with associates, callers, visitors, clients, and representatives of other offices.
Ability to read, write, speak, understand and communicate in English to perform the duties of this position.
TOOLS AND EQUIPMENT
Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.
The employee must occasionally lift and/or move up to twenty-five (25) pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually quiet.
SELECTION GUIDELINES
Formal application, rating of education and experience, interview and reference check as well as job related tests may be required.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)
DESIGNATION: EXEMPT SERVICE (JUDICIALLY APPOINTED)
PAY GRADE: CN-15
UNION STATUS: COURT APPOINTED NON-PROFESSIONAL UNIT
Updated December 2021
Help Desk Support
Technical support engineer job in Palmerton, PA
Company: Pencor Services, Inc.
WFH 3-Day Flex Shift: Monday-Friday, 8AM-5PM
Pencor and its subsidiaries are Equal Opportunity Employers
A desktop support technician is needed in the IT department to assist employees with software issues, troubleshooting desktop hardware, printers and to support our corporate VOIP phone system.
Duties include:
Installing, configuring and troubleshooting various Microsoft applications such as word, excel and outlook
Deploying, configuring and troubleshooting desktop hardware
Deploying, configuring and troubleshooting Microsoft operating systems
Deploying, configuring and troubleshooting a variety of printing solutions
Deploying, configuring and troubleshooting Avaya VOIP telephones
Communicating with employees, providing feedback and answering technical related questions
Other duties as assigned
Qualifications:
Associates Degree in Information Technology and / or related experience
A+, Microsoft or Cisco Certification Preferred
Established residency in Pennsylvania
Valid PA Driver's License and good driving record
Microsoft Product Experience including office products and operating systems
Familiarity with troubleshooting computer and printer related issues
Excellent Computer Skills
Excellent Troubleshooting Skills
Ability to work effectively both independently and as part of team
INDHP
Technology Support Specialist
Technical support engineer job in Allentown, PA
The Technology Support Specialist will be assigned projects on an ad-hoc basis in support of the museum's technology infrastructure, including IT systems, audio-visual (AV) equipment, and exhibit technology. The ideal candidate is a proactive problem-solver who enjoys a dynamic work environment and thrives on helping others use technology effectively.
SPECIFIC JOB RESPONSIBILITIES
· Provide technical support to museum staff, including troubleshooting hardware, software, and network issues (on-site and remotely).
· Set up, operate, and maintain AV equipment for programs, meetings, and public events (e.g., microphones, projectors, video conferencing).
· Support technology needs of exhibits, including digital displays, touchscreens, kiosks, and interactive media.
· Assist with the installation and configuration of new hardware, software, and peripheral devices.
· Troubleshoot and support office IT needs, including laptops, workstations, and printers, etc.
· Monitor IT inventory and perform basic maintenance or repairs.
· Maintain accurate records of support requests, system configurations, and equipment inventory.
· Ensure compliance with data privacy and cybersecurity policies.
· Provide training or basic instruction to staff on technology use as needed.
· Security Management: Implement and enforce security best practices, including firewall configuration, access control, and vulnerability management.
· System Maintenance: Ensure the availability and optimal performance of systems, including regular updates, patches, and backups.
· Troubleshooting: Lead troubleshooting efforts for complex IT issues, coordinate with relevant teams, and ensure timely resolution.
· Documentation: Maintain accurate documentation of IT systems, configurations, and procedures to support team members and audits.
· Other duties as assigned.
QUALIFICATIONS
· Bachelor's degree in Computer Science, Information Technology, or a related field (or similar experience).
· Proven knowledge in IT system administration, with some managerial/supervisory experience.
· Strong knowledge of IT infrastructure, hardware, and software systems.
· Strong interpersonal skills and the ability to work effectively in a team environment.
· Proficiency in IT security protocols and best practices.
· Exceptional problem-solving, troubleshooting, and communication skills.
· IT certifications (e.g., Microsoft 365 Certification, CompTIA Security+, Cisco CCNA, Microsoft Certified Azure Administrator) preferred.
· Familiarity with cloud computing platforms (e.g., AWS, Azure), learning management systems, and/or other content management systems/database management and experience with audio visual software/applications including Dante, MadMapper, BrightSign, Mux Lab, ShowTouch, and Mevo Cameras is a plus.
· Strong consideration would be given to applicants who demonstrate comfort with contributing to the development and/or facilitation of educational programs that utilize technology.
· Bi-lingual candidates are strongly encouraged to apply.
IT Support Specialist
Technical support engineer job in King of Prussia, PA
Connection has a fantastic opportunity for an IT Support Specialist in King of Prussia, PA. This is a hybrid position and offers benefits.
Responsibilities
Provide L1/L2 end-user and service desk support, including password resets, device setup, and O365/Entra ID troubleshooting.
Manage and maintain endpoints through Intune and patch management across Windows and Mac systems.
Support M365 applications (Exchange, SharePoint, Teams) and collaboration tools such as Jira and Confluence.
Perform local network troubleshooting, including Wi-Fi connectivity, LAN checks, cabling, and printer/device reachability.
Set up and maintain AV meeting equipment, ensuring reliable operation for in-person and hybrid meetings.
Conduct on-site onboarding for new employees, including workstation and account setup and IT orientation.
Provision and manage small hardware and accessories (e.g., keyboards, mice, headsets, docking stations).
Maintain accurate documentation of incidents, changes, resolutions, and escalations.
Min USD $34.00/Hr. Max USD $39.00/Hr. Qualifications
4+ years of hands-on IT support experience.
Strong background in end-user support and service desk operations (Tier 1/Tier 2).
Experience with Intune, O365/Entra ID, Windows/Mac systems, and M365 applications.
Working knowledge of network fundamentals, Wi-Fi, and AV support.
Excellent troubleshooting, communication, and customer service skills.
Ability to work independently, prioritize tasks, and collaborate in a team-oriented environment.
Auto-ApplyIT Helpdesk Technician
Technical support engineer job in Lehighton, PA
Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavioral support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories for their lives.
We currently have an opening for a full-time IT Helpdesk Technician.
POSITION GOAL
You will be the first line of defense for our users, providing efficient and friendly support across a range of hardwares, software, and network issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Troubleshoot user issues related to desktops, laptops, chromebooks, iPads, Onescreen Interactive Whiteboards, projectors, software applications, network connectivity, as well as other devices and applications.
Provide clear and concise explanations of technical concepts to users with varying levels of technical expertise.
Document issues and resolutions to build a knowledge base and improve future support.
Escalate complex issues to senior IT staff as needed.
Maintain and update ticketing system and documentation.
Stay up-to-date on the latest technology trends and best practices.
Travel between our locations to support our various buildings and programs.
Contribute to a positive and collaborative IT environment.
Attend staff meetings as required.
Follow any other job-related directions or duties as instructed by your supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Experience in a technical support role, in an IT Helpdesk setting, preferred.
Strong understanding of computer hardware, software, and networking concepts.
Passionate about technology and willing to learn new things.
Ability to work independently and as a team.
Experience with Microsoft 365, Google Workspace, and Microsoft Office.
Strong written and oral communication skills.
Ability to problem-solve and methodical approach to troubleshooting.
Certifications in IT support or related fields, preferred.
Customer service experience, preferred.
Basic knowledge of structured cabling, preferred.
BENEFITS
Full Time, Year-Round
Paid Leave for Sick, Personal, and Vacation Days
Time Off for Holidays
Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance
Company Paid: Group Life Insurance and Employee Assistance Program
Retirement Plan with Company Match up to 3% of your Annual Salary
Tuition Reimbursement
When applying to this position, please include a copy of your letter of interest, resume, current clearances and BHA's employment application.
Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions)
BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.
IT Support Specialist
Technical support engineer job in Reading, PA
Requirements
B.S. Degree in Cybersecurity, Computer Science or related field preferred with 1-2 years of experience in Information Technology; or A.S. Degree with 3-4 years' experience in the Information Technology field.
Demonstrate knowledge of cybersecurity best practices.
Experience administering Office 365.
Experience with automated software management and distribution such as Intune or System Center Configuration manager or similar system.
Demonstrate knowledge of Information Technology best practices.
Any combination of equivalent skills and experience listed above.
Valid PA Driver's License.
PA Motor Vehicle Record Check.
Use of vehicle while working with valid registration and insurance coverage indicating you are an insured driver.
Pre-employment drug screen.
PA Criminal History Clearance.
IT Support Technician
Technical support engineer job in Easton, PA
We are searching for a solution-focused IT Support Technician to provide our employees with hands-on, systematic support. Do you possess exceptional technical skills and take pride in supporting and solving end-users technical issues? If so, Straight Arrow Products, whose Mane ‘n Tail line of personal skin and haircare products is trusted worldwide, has a new, exciting opportunity for an IT Support Technician at their Easton, PA location. If you thrive working in an environment where no two days will be the same and enjoy being hands-on with daily technology operations and support, you will love this job!
What you'll do
Provide technical support to end-users on various hardware platforms, including PCs, Mac's, computers, tablets, smartphones, printers, and other peripherals.
Install, configure, and maintain hardware and software components, ensuring optimal performance and functionality.
Troubleshoot and resolve hardware, software, and network issues promptly, escalating complex problems as needed.
Help manage and maintain Active Directory, including user accounts, security groups, and group policy objects (GPO).
Assist in the setup and configuration of new workstations, laptops, and mobile devices for employees.
Perform routine maintenance tasks, such as system updates, patches, and backups, to ensure system reliability and security.
Document technical procedures, configurations, and troubleshooting steps for future reference.
Collaborate with other departments to implement IT projects and initiatives effectively.
Provide training and support to end-users on IT-related topics, tools, and software applications as needed.
Adhere to IT policies, procedures, and best practices to ensure compliance and security standards are met.
What you need to thrive in this role
Minimum of two years of relevant experience in IT support or a related field.
Formal education from college or technical school in computer science, information technology, or a related discipline.
Strong knowledge and experience working with various hardware platforms, including PCs, tablets, smartphones, printers, and peripherals.
Proficiency in managing Active Directory, user accounts, security groups, and group policy objects (GPO).
Knowledge of IT security best practices and protocols is desirable.
Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
Exceptional customer service, organizational, and prioritization skills.
Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently.
Strong communication and interpersonal skills, with the ability to effectively interact with end-users and colleagues.
Ability to work independently and collaboratively, managing multiple tasks and priorities effectively.
About us Founded in 1970, Straight Arrow has grown to be leading brand in human and equine personal and skin care. Despite worldwide recognition, Straight Arrow has never lost its family-oriented, grassroots mindset dedicated to innovation and customer service. Straight Arrow continues to manufacture all of its own products in the USA, consistently meeting a high-performance standard. What we offer you At Straight Arrow Products, our team of dedicated employees love what they do and love where they work. Working in our brand new, state of the art facility is just the beginning. We also offer great perks like:
100% company paid employee medical and vision coverage
Voluntary dental and disability coverages
Company sponsored voluntary life insurance
401(k) with company match
Generous paid time off (including discretionary paid days off designated by the President)
I'm interested, how do I get started? Apply to: *********************************************** PLEASE NOTE - To be considered, all applicants MUST include:
An updated resume
Our hiring management partner is my HR Partner. my HR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization. Applicants who meet the initial qualifications will be contacted for a video interview. If you already registered your account on Jobvite, click here to log in and check the status of your application. If you have not yet registered your account, click here to register
.
We realize that it takes time and effort to go through our application process and we thank you for considering applying for this position. We kindly ask for no emails or phone calls as a means to further your application process. These efforts will not enhance your opportunity for consideration and we are not equipped to respond to these requests. We thank you in advance for your adherence to this request. Thank you for your interest in our position. We appreciate the time you have taken to apply with us. EOE, M/F/D/V.
Auto-ApplyIT Support Technician
Technical support engineer job in Easton, PA
We are searching for a solution-focused IT Support Technician to provide our employees with hands-on, systematic support. Do you possess exceptional technical skills and take pride in supporting and solving end-users technical issues? If so, Straight Arrow Products, whose Mane ‘n Tail line of personal skin and haircare products is trusted worldwide, has a new, exciting opportunity for an IT Support Technician at their Easton, PA location. If you thrive working in an environment where no two days will be the same and enjoy being hands-on with daily technology operations and support, you will love this job!
What you'll do
Provide technical support to end-users on various hardware platforms, including PCs, Mac's, computers, tablets, smartphones, printers, and other peripherals.
Install, configure, and maintain hardware and software components, ensuring optimal performance and functionality.
Troubleshoot and resolve hardware, software, and network issues promptly, escalating complex problems as needed.
Help manage and maintain Active Directory, including user accounts, security groups, and group policy objects (GPO).
Assist in the setup and configuration of new workstations, laptops, and mobile devices for employees.
Perform routine maintenance tasks, such as system updates, patches, and backups, to ensure system reliability and security.
Document technical procedures, configurations, and troubleshooting steps for future reference.
Collaborate with other departments to implement IT projects and initiatives effectively.
Provide training and support to end-users on IT-related topics, tools, and software applications as needed.
Adhere to IT policies, procedures, and best practices to ensure compliance and security standards are met.
What you need to thrive in this role
Minimum of two years of relevant experience in IT support or a related field.
Formal education from college or technical school in computer science, information technology, or a related discipline.
Strong knowledge and experience working with various hardware platforms, including PCs, tablets, smartphones, printers, and peripherals.
Proficiency in managing Active Directory, user accounts, security groups, and group policy objects (GPO).
Knowledge of IT security best practices and protocols is desirable.
Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
Exceptional customer service, organizational, and prioritization skills.
Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently.
Strong communication and interpersonal skills, with the ability to effectively interact with end-users and colleagues.
Ability to work independently and collaboratively, managing multiple tasks and priorities effectively.
About us Founded in 1970, Straight Arrow has grown to be leading brand in human and equine personal and skin care. Despite worldwide recognition, Straight Arrow has never lost its family-oriented, grassroots mindset dedicated to innovation and customer service. Straight Arrow continues to manufacture all of its own products in the USA, consistently meeting a high-performance standard. What we offer you At Straight Arrow Products, our team of dedicated employees love what they do and love where they work. Working in our brand new, state of the art facility is just the beginning. We also offer great perks like:
100% company paid employee medical and vision coverage
Voluntary dental and disability coverages
Company sponsored voluntary life insurance
401(k) with company match
Generous paid time off (including discretionary paid days off designated by the President)
I'm interested, how do I get started? Apply to: *********************************************** PLEASE NOTE - To be considered, all applicants MUST include:
An updated resume
Our hiring management partner is my HR Partner. my HR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization. Applicants who meet the initial qualifications will be contacted for a video interview. If you already registered your account on Jobvite, click here to log in and check the status of your application. If you have not yet registered your account, click here to register
.
We realize that it takes time and effort to go through our application process and we thank you for considering applying for this position. We kindly ask for no emails or phone calls as a means to further your application process. These efforts will not enhance your opportunity for consideration and we are not equipped to respond to these requests. We thank you in advance for your adherence to this request. Thank you for your interest in our position. We appreciate the time you have taken to apply with us. EOE, M/F/D/V.
Auto-ApplySystems Engineer - Integrated Logistics Support (ILS)
Technical support engineer job in King of Prussia, PA
Description:Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more - we can innovate, invest, inspire and integrate our capabilities to transform the future.
At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We're creating future-ready solutions, focusing on
resiliency and urgency through our 21st Century Security vision. We're erasing boundaries and forming partnerships across industries and around the world. We're advancing spacecraft and the workforce to fuel the next generation. And we're reimagining how space can connect us, ensuring security and prosperity.
Join us in shaping a new era in space and find a career that's built for you.
What does this role look like?
Come join Lockheed's Strategic Reentry Programs. This group of diverse Engineers has a long history of supporting the Air Force Mission reaching back to the 1960's. Today's challenge is to support the modernization of the Minuteman Weapon System by crafting, building, testing and deploying new Reentry Systems and Ground Equipment that will enable the new system to perform for many years to come. This critical mission area must be done right, pass meticulous certifications and last for many years to come. If this challenge is for you, you belong in SRP.
Key activities you will accomplish in this role:
As a Systems Engineer you will directly help establish the technical solution and overall system design for one of our country's most vital and sophisticated strategic systems! As a Systems Engineer developing Tech Orders for Reentry Systems deliverable hardware, you will:
* Provide leadership and direct support to programs to develop integrated logistics plans
* Develop and maintain the Technical Orders (TO) handbooks/manuals for ICBM hardware and support equipment
* Train field technicians on proper use and maintenance of all Lockheed Martin delivered equipment
* Interface directly with the end-user to understand customer needs
* Develop positive working customer relationships
* Work closely with the customer counterpart to field systems
To be effective in this role, you will need:
* Previous experience as a technician, maintainer, or depot support engineer for DoD strategic systems.
* 10+ years professional experience.
* Must have an active DoD Final Secret or higher clearance, thus you are a US Citizen.
Basic Qualifications:
* Previous experience as a technician, maintainer, or depot support engineer for DoD strategic systems
* Experience with DoD acquisition life cycle, especially deployment and sustainment phases
* Experience with hardware maintenance, test, and checkout
* Active DoD Secret level clearance or above
* Proficiency with Microsoft Office Suite
* Communicating with and briefing senior-level program and customer management
Desired Skills:
* Experience with ICBM weapon systems and protocols
* Experience with maintaining process discipline in a dynamic and agile environment
* Leading small teams and projects
* Experience with USAF ICBM hardware and support equipment
* Field and/or depot support experience with Minuteman systems
* Customer facing / end user interfacing experience
* Ability to support multiple programs concurrently
* Experience coordinating with multiple stakeholders and partners
* Excellent written and verbal communication skills, strong social skills, and ability to build solid relationships with team
* Understanding of Systems Thinking skills and behaviors
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Top Secret
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 9x80 every other Friday off
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: SPACE
Relocation Available: Possible
Career Area: Systems Engineering: Other
Type: Full-Time
Shift: First
IT Support Specialist
Technical support engineer job in Reading, PA
Competitive Starting Salary o
f
$22.75 - $24.50 an hour
.
Threshold Rehabilitation Services, Inc., a human service agency supporting people with disabilities, is actively seeking an IT Support Specialist. The IT Support Specialist performs problem resolution and identifies the root causes of service disruptions and incidents. The IT Support Specialist plans, develops, and implements new technology-based solutions to business problems.
Essential Duties and Responsibilities:
Follow cybersecurity best practices.
Perform incident and problem management.
Perform hardware and software inventory management.
Coordinate the purchase of hardware and software.
Maintain system integrity.
Provide training for all users on system on uses of hardware and software.
Monitor system supplies inventory.
Evaluate system needs, making recommendations to management.
Provide for system security and proper backup of software.
Develop reports as required.
Perform data management tasks as required.
Evaluate, troubleshoot and resolve incidents and problems encountered by users.
Comply with Threshold's confidentiality policy specifically regarding access to individuals' personal health information.
Perform other related duties as assigned by the Chief Information Officer.
The hours for this position are Monday to Friday, 8am - 5pm. These are great work hours with paid holidays off starting day one of employment!!
Full-time staff are eligible for benefits including medical, dental and vision, paid vacation and sick days, as well as tuition reimbursement, and a 401(k) Plan.
Threshold provides comprehensive paid training for all employees.
EOE M/F/D/V
Requirements
B.S. Degree in Cybersecurity, Computer Science or related field preferred with 1-2 years of experience in Information Technology; or A.S. Degree with 3-4 years' experience in the Information Technology field.
Demonstrate knowledge of cybersecurity best practices.
Experience administering Office 365.
Experience with automated software management and distribution such as Intune or System Center Configuration manager or similar system.
Demonstrate knowledge of Information Technology best practices.
Any combination of equivalent skills and experience listed above.
Valid PA Driver's License.
PA Motor Vehicle Record Check.
Use of vehicle while working with valid registration and insurance coverage indicating you are an insured driver.
Pre-employment drug screen.
PA Criminal History Clearance.
IT Infrastructure, Networking & Cybersecurity Support
Technical support engineer job in Lansdale, PA
Title: IT Infrastructure, Networking & Cybersecurity Support Job Type: Contract\-to\-Hire Location: Lansdale, PA (Hybrid) Authorization: U.S. Citizen or Green Card Required Job Description:
Seeking a hands\-on Infrastructure & Cybersecurity Manager to oversee networking, cloud services, security posture, end\-user systems, and multi\-site operations.
Requirements:
Strong infrastructure, networking, and cybersecurity background
M365, Azure\/Entra, Intune expertise
Multi\-site experience preferred
Must be local to Greater Philadelphia
Must be a U.S. Citizen or Permanent Resident (Green Card holder)
If you are: bright, motivated, skilled, a difference\-maker, able to get things done, work with minimum direction,
enthusiastic, a thinker, able to juggle and multi\-task, communicate effectively, and lead, then we would like to
hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why
you think you are a fit.
About Us:
Since 2000, Tri\-Force Consulting Services (https:\/\/triforce\-inc.com) has been an MBE\/SDB certified IT
Consulting firm in the Philadelphia region. Tri\-Force specializes in IT staffing, software development (web and
mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology
solutions for government and commercial clients. Tri\-Force works with clients to overcome obstacles such as
increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from
our three distinguishing core values: integrity, diligence, and technological excellence. Tri\-Force is a six\-time
winner among the fastest\-growing companies in Philadelphia and a four\-time winner on the Inc. 5000 list of the
nation's fastest\-growing companies.
Requirements
Benefits
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IT Support
Technical support engineer job in Raritan, NJ
Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at ************************* Job Title: IT Support
Location: Raritan, NJ 08869
DURATION:- 9+ Months
Local candidates only / W2
Job Description
Experienced I/T Analyst support to perform enterprise computer job scheduling support. Responsible for review of requirements, coordination of agent installations, creation of change control and documented support contacts, creation and updates to batch job schedules using Cisco Tidal Enterprise Scheduling Tool. Ability to analyze and implement tasks for existing or proposed schedule changes. The candidate will consult and interface with internal project team members. Review requests, confirm requirements, creating new jobs and schedules, modifying existing jobs and schedules, completing adhoc jobs and schedules, and provide written and verbal status, update or create required documentation.
Technical experience includes Tidal Enterprise Scheduler v5.3 or Tivloi Workload Scheduler (Maestro) v8.2, basic computer knowledge, MS Office products, general knowledge of enterprise batch job scheduling.
Non-Technical- Excellent customer service, interpersonal, communication and team collaboration skills are essential. Ability to perform administrative tasks: Team scheduling, communications, meetings. Ability and willingness to learn
Additional Information
Thanks & Regards,
Shipra Chauhan | Team Recruitment | Mindlance Inc | ************
Controls Field Support Engineer
Technical support engineer job in Bethlehem, PA
Our drive and control technologies ensure efficient, powerful and safe movement in machines and systems of any size. We inspire our customers with intelligent components, tailored system solutions, and services - from fully connected applications to the factory of the future. Bosch Rexroth is dedicated to making the world a better place through innovation and technology. We are looking for associates who will take on our customers' challenges with passion and persistence until the right solution is found and who will thrive in a face-paced, collaborative and exciting environment.
Why work with Bosch Rexroth?
Challenging Projects: We are driven by innovation and being at the cutting edge of everything that we do. At Bosch Rexroth every day is different, and your time will be filled with interesting and exciting projects.
Amazing Colleagues: Our people make us who we are, and we are very proud of our diverse and skilled global team. Having a supportive and encouraging team around you can make all the difference.
Learning and Development: We want you to reach your fullest potential, for both yourself and for Bosch Rexroth. That's why we actively promote growth and development.
Change the World: We want to give you the opportunity to not only drive your career forward but also to change the world. The work we do at Bosch Rexroth can make a big difference to the world around you.
Social & Value-Driven: We have a tradition of assuming social responsibility in all that we do. Our success, and our roadmap for the future, is based on our lived values. This covers everything, from community to the environment, to being a social employer.
Flexibility & Freedom: We strive to give you a balance between your work and home life, as well as the freedom to drive your career forward.
International Opportunities: We are a truly global, fully networked company, with locations in more than 80 countries all over the world
Job Description
Controls Field Support Engineer to use your knowledge of control theory, electronics and software design to animate very large, powerful, and precise hydraulic machines in all parts of the USA. See your machines come alive by assisting in-house testing, and performing site commissioning and troubleshooting.
Troubleshoot and restore function of computer controlled machines in the field.
Learn about control system theory, closed and open loop solutions and their implementations in software.
Use your knowledge of high level and scripting languages to commission graphical user interfaces, hosted on computer, web or mobile phones to allow users to operate and visualize machines in motion.
Troubleshoot computer controlled system hardware and sensors.
Integrate distributed controls using ethernet or other industrial network.
Become the expert for Bosch Rexroth brand programmable and configurable electronics.
Collaborate with mechanical/hydraulic engineering, sales & customer to bring hydraulic machines into high performance use.
Provide support regarding control issues at customer sites.
Perform other essential and peripheral duties as may be necessary.
Able to travel to domestic and international customer sites with little advance notice (approximately 30%)
Qualifications
Bachelor of Science degree in Computer Engineering, Mechatronics, Computer Science or Electrical Engineering from an accredited institution (ex. CHEA, ABET) Or BS in a technical field
3+ years relevant experience (software debugging, electrical and machine troubleshooting)
Ability to read technical drawings
Perform test and measurement of control systems
Ability to work collaboratively and autonomously
Excellent interpersonal, organizational, verbal and written communication skills
Clear and accurate problem solving ability
Additional Information
Equal Opportunity Employer, including disability / veterans
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.
BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
FIRST Robotics (For Inspiration and Recognition of Science and Technology)
AWIM (A World In Motion)
IT Support Technician II
Technical support engineer job in Red Hill, PA
About
the
Role
Auto-ApplyIT Support Technician I
Technical support engineer job in Douglassville, PA
NOW HIRING: IT Support Technician I Monday - Friday 8:00AM-4:30PM - On-site in Douglassville PA
Ready to kickstart your IT career?
American Crane & Equipment Corporation (ACECO) is looking for a motivated IT Support Technician I to join our high-performing Information Technology team.
In this role, you will serve as the first point of contact for technical assistance, helping internal users resolve basic hardware, software, and network issues while supporting system setups, configurations, and maintenance. This is a great opportunity for someone eager to learn and grow.
Job Title : IT Support Technician I
Department : Information Technology
Location : 531 Old Swede Road - Douglassville, PA 19518
Schedule : Monday - Friday | 8:00AM-4:30PM | Full-time hours on-site
Why Join American Crane?
Hands-On Experience - Gain real-world IT skills while working alongside seasoned professionals in a collaborative environment.
Values-Driven Environment - We're committed to a “people-first” culture that celebrates teamwork, wellness, safety, and integrity.
Collaborative Impact - Partner with teams across the organization to ensure technology runs smoothly and securely.
What You'll Do
Provide first-level technical support to internal users via phone, email, and ticketing system
Diagnose and resolve basic hardware, software, and network issues
Assist with setup, configuration, and deployment of workstations, laptops, and peripherals
Support end-users with Microsoft 365, Windows, and other company-approved applications
Document troubleshooting steps and solutions in the ticketing system
Escalate complex issues to higher-level IT staff when necessary
Maintain inventory of IT equipment and assist in asset tracking
Perform routine maintenance and updates on systems and equipment
What We're Looking For
Education & Skills
High school diploma or equivalent required; coursework in Computer Science, IT, or related field preferred
Basic knowledge of Windows operating systems, Microsoft 365, and common business applications
Understanding of computer hardware, networking fundamentals, and troubleshooting techniques
Strong communication and interpersonal skills with a customer-focused attitude.
Ability to prioritize tasks and manage time effectively
Preferred Experience and Certifications
Previous IT support, helpdesk, or related experience (including internships, school projects, or volunteer work)
Familiarity with ticketing systems
CompTIA A+, Network+, or other relevant certifications
Key Attributes
Self-motivated and eager to learn.
Strong problem-solving mindset.
Organized, dependable, and adaptable.
Committed to ACECO's core values and culture.
Work Environment
This role is fully on-site in Douglassville, PA, with occasional local travel to ACECO facilities and work on the manufacturing shop floor while following safety standards.
READY TO APPLY?
Submit your application online at Recruitment (adp.com).
For more information, contact us at *************************.
All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.
About American Crane & Equipment Corporation:
American Crane & Equipment Corporation is a second generation, women-owned company and for more than 50 years, has been a trusted innovator of high-quality specialty lifting equipment. As a leading manufacturer of cranes, hoists, and other material handling equipment, along with a variety of parts and components for standard, custom, and nuclear applications, we're committed to high quality products and customer satisfaction in an industry where there is no room for mistakes.
At ACECO, GRIT Matters. We put perseverance, heart, and integrity into everything we do. Join a team where your contributions matter, and where growth, empowerment, and safety are top priorities. Enjoy a supportive atmosphere, competitive benefits, and opportunities for professional development.
Experience is Everything: Our team is built on the foundation of expertise and dedication. With an average tenure of 10 years, our team brings a wealth of knowledge and experience to every project, ensuring top-notch results for our customers.
Low Turnover, High Satisfaction: We prioritize creating a positive work environment where people can thrive. That's why our turnover rate is less than 10%, a testament to our commitment to our team members. Here, you can count on the support of your co-workers.
What's In It For You?
Competitive salary based on experience, skills, education, market data, etc
Comprehensive medical, vision, dental, and life insurance available day one (no wait!)
Wellness plan
Tuition reimbursement
Generous paid time off (unused PTO hours will roll over each year)
401K retirement plan
10 paid company holidays
Overtime opportunities & more!
When you join American Crane & Equipment Corporation, you're not just getting a job - you're becoming part of a HIGH-PERFORMING TEAM. We believe in supporting our team members, fostering growth, and providing opportunities for advancement.
How to Apply:
Submit your application online at Recruitment (adp.com).
For more information, contact us at *************************.
All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.
American Crane & Equipment Corporation is an Equal Opportunity Employer.
The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment.
This position requires:
Valid proof of identity and authorization to work in the U.S. (Form I-9).
Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law.
Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73).
The pay for this position is dependent on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.
American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.
Auto-ApplyIT Support Technician I
Technical support engineer job in Douglassville, PA
NOW HIRING: IT Support Technician I Monday - Friday 8:00AM-4:30PM - On-site in Douglassville PA
Ready to kickstart your IT career?
American Crane & Equipment Corporation (ACECO) is looking for a motivated IT Support Technician I to join our high-performing Information Technology team.
In this role, you will serve as the first point of contact for technical assistance, helping internal users resolve basic hardware, software, and network issues while supporting system setups, configurations, and maintenance. This is a great opportunity for someone eager to learn and grow.
Job Title : IT Support Technician I
Department : Information Technology
Location : 531 Old Swede Road - Douglassville, PA 19518
Schedule : Monday - Friday | 8:00AM-4:30PM | Full-time hours on-site
Why Join American Crane?
Hands-On Experience - Gain real-world IT skills while working alongside seasoned professionals in a collaborative environment.
Values-Driven Environment - We're committed to a “people-first” culture that celebrates teamwork, wellness, safety, and integrity.
Collaborative Impact - Partner with teams across the organization to ensure technology runs smoothly and securely.
What You'll Do
Provide first-level technical support to internal users via phone, email, and ticketing system
Diagnose and resolve basic hardware, software, and network issues
Assist with setup, configuration, and deployment of workstations, laptops, and peripherals
Support end-users with Microsoft 365, Windows, and other company-approved applications
Document troubleshooting steps and solutions in the ticketing system
Escalate complex issues to higher-level IT staff when necessary
Maintain inventory of IT equipment and assist in asset tracking
Perform routine maintenance and updates on systems and equipment
What We're Looking For
Education & Skills
High school diploma or equivalent required; coursework in Computer Science, IT, or related field preferred
Basic knowledge of Windows operating systems, Microsoft 365, and common business applications
Understanding of computer hardware, networking fundamentals, and troubleshooting techniques
Strong communication and interpersonal skills with a customer-focused attitude.
Ability to prioritize tasks and manage time effectively
Preferred Experience and Certifications
Previous IT support, helpdesk, or related experience (including internships, school projects, or volunteer work)
Familiarity with ticketing systems
CompTIA A+, Network+, or other relevant certifications
Key Attributes
Self-motivated and eager to learn.
Strong problem-solving mindset.
Organized, dependable, and adaptable.
Committed to ACECO's core values and culture.
Work Environment
This role is fully on-site in Douglassville, PA, with occasional local travel to ACECO facilities and work on the manufacturing shop floor while following safety standards.
What's In It For You?
Competitive hourly rate based on experience, skills, education, market data, etc
Comprehensive medical, vision, dental, and life insurance
Wellness plan
Tuition reimbursement
Generous paid time off
401K retirement plan
Holidays - paid time off
Overtime opportunities & more!
When you join American Crane & Equipment Corporation, you're not just getting a job - you're becoming part of a HIGH-PERFORMING TEAM. We believe in supporting our team members, fostering growth, and providing opportunities for advancement.
READY TO APPLY?
Submit your application online at Recruitment (adp.com).
For more information, contact us at *************************.
All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.
How to Apply:
Submit your application online at Recruitment (adp.com).
For more information, contact us at *************************.
All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.
American Crane & Equipment Corporation is an Equal Opportunity Employer.
The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment.
The pay for this position is dependent on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.
American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services to our benefits-eligible employees including medical, dental, vision, flexible spending and health savings accounts. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.
Auto-ApplyNetwork and System Administrator
Technical support engineer job in Horsham, PA
Halo Group is a premier provider of IT talent. We place technology experts within the teams of the world's leading companies to help them build innovative businesses that keep them one step closer to their customers and one step ahead of the competition. We offer a meaningful work environment for
employees, attractive and interesting engagements for consultants, and cutting-edge
digital innovation for our customers.
We delight in helping our customers execute their digital vision. Big projects or
small, Halo Group knows that by combining the highest quality talent with our
unwavering support, we will become an invaluable extension of the team. Halo
Group's experienced consultants in Detroit, Atlanta and Dallas specialize in all
areas of product/project governance, UX/UI, multi-platform applications, quality
assurance/testing, cloud computing, and data analytics.
Since its inception, Halo Group has been recognized for numerous awards, including:
- INC 5000
- Future 50
- 101 Best and Brightest
- Michigan 50 Companies to Watch
- Goldline Research - “Most Dependable Companies”
- Ernst & Young - “Entrepreneur of the Year” Finalist
Job description
POSITION PURPOSE AND SCOPE:
Manage network and server environments for CRC Americas data centers and locations, ensure
business continuity by proactively monitoring IT Infrastructure and providing advanced IT support.
DUTIES & RESPONSIBILITIES:
The System/Network Administrator, shall be responsible for, but not limited to, the following:
Server & client administration (planning, architecting, implementing, optimizing, tuning, patching, troubleshooting, etc.) of Windows-based systems.
Administer and maintain AD, GPO, MS Exchange, DNS, DHCP and related services in O365 environment
Administer and maintain Virtual (such as VMWare) environment
Troubleshoot and resolve issues with, and tuning existing server-based hardware, operating systems, and software for optimum performance.
Administer and maintain Cisco Network environment, SAN/NAS environment.
Test, troubleshoot, and tune WAN, WLAN, LAN, VLAN, firewall, VPN, etc. and related systems.
Configuring and Maintaining Proxy/Web Filtering and related security products
Work with vendor and service provider to resolve network & server related issues and review invoices and costs.
Manage, maintain, troubleshoot and resolve issues regarding voice communications (VoIP) and related systems.
Manage and maintain data backup/recovery, antivirus installations and policy
Perform Network/Server utilization/Assessments/Monitoring. Provide monthly utilization and up time reports for all company locations
Evaluate and implement opportunities for automation, tools & exception based alerts for the services listed above.
Participate in building policies and procedures for the systems listed above, keeping global use in mind.
Serve as an escalation point for IT Help Desk Technicians, provide supplemental help desk, Provide advanced support for the company wide desktop IT hardware and software in use
Provide needed documentation to IT help desk team to support end-users in the systems that we employ.
Participate in periodic and as needed after hours IT support, projects & systems maintenance.
Stay abreast with new technologies & certifications relevant to the job.
Communicate changes to end users and provide training to end users or IT helpdesk as needed.
Lead or participate in IT Infrastructure projects as assigned by Department Manager
Perform other related duties as required and assigned by Department Manager.
Qualifications
REQUIREMENTS
5 - 7 years of combined Network and Server Administration experience in a CISCO/Microsoft/VMWare environment Experience and advance knowledge of Windows Environment
Experience and advance knowledge of SAN, RAID arrays and Server Virtualization
Experience implementing and managing network hardware including Cisco firewalls, core switches, Wireless controllers, routers and related components
Experience managing and administering Cisco VoIP (Call Manager, Contact Center and Unity)
Experience and advance knowledge of O365 environment.
Advance knowledge in Power Shell scripting
Minimum 1 year experience with managing IT Infrastructure projects
Skills:
Exceptional customer service orientation.
Proven analytical and problem-solving abilities.
Highly self-motivated, directed with keen attention to detail.
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.
Exceptional written, documentation and oral communication skills.
Ability to effectively prioritize and execute tasks in a high-pressure and fast paced environment.
Basic to intermediate project management
Additional Information
All your information will be kept confidential according to EEO guidelines.