Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between technician support team leaders and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technician support team leader and a computer support technician. Additionally, a technician support team leader has an average salary of $88,988, which is higher than the $41,852 average annual salary of a computer support technician.
The top three skills for a technician support team leader include customer service, printers and desktop support. The most important skills for a computer support technician are customer service, technical support, and computer support.
| Technician Support Team Leader | Computer Support Technician | |
| Yearly salary | $88,988 | $41,852 |
| Hourly rate | $42.78 | $20.12 |
| Growth rate | 10% | 10% |
| Number of jobs | 142,576 | 121,180 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 46% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The Technician Support Team Leader is tasked with leading and training the technical support team. As a team leader, you will be required to organize scheduled staff reviews and communicate new procedures and policies with them. Your key role is to ensure that all goals are met. For all that you'll do, you'll have to ensure that the staff under you are highly productive, and you'd have to come up with ways to increase their productivity.
A computer support technician is responsible for diagnosing and resolving computer and network issues, identifying the source of malfunctions, and improving infrastructure to avoid downtimes and operational delays. Computer support technicians manage the efficiency of all equipment and peripherals for the computers, assist in installing components, and keeping adequate resources or alternatives for defective items. They also recommend minimal costs technology materials and create troubleshooting manuals for reference, ensuring that the network processes adhere to internal guidelines and regulations.
Technician support team leaders and computer support technicians have different pay scales, as shown below.
| Technician Support Team Leader | Computer Support Technician | |
| Average salary | $88,988 | $41,852 |
| Salary range | Between $64,000 And $122,000 | Between $34,000 And $51,000 |
| Highest paying City | San Mateo, CA | Lompoc, CA |
| Highest paying state | New York | California |
| Best paying company | Chevron | Lawrence Livermore National Laboratory |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a technician support team leader and a computer support technician in terms of educational background:
| Technician Support Team Leader | Computer Support Technician | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 46% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between technician support team leaders' and computer support technicians' demographics:
| Technician Support Team Leader | Computer Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 73.9% Female, 26.1% | Male, 83.2% Female, 16.8% |
| Race ratio | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 54.7% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |