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The differences between technician support team leaders and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technician support team leader and a network support technician. Additionally, a technician support team leader has an average salary of $88,988, which is higher than the $48,622 average annual salary of a network support technician.
The top three skills for a technician support team leader include customer service, printers and desktop support. The most important skills for a network support technician are troubleshoot, technical support, and customer service.
| Technician Support Team Leader | Network Support Technician | |
| Yearly salary | $88,988 | $48,622 |
| Hourly rate | $42.78 | $23.38 |
| Growth rate | 10% | 5% |
| Number of jobs | 142,576 | 120,245 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 50% |
| Average age | 42 | 43 |
| Years of experience | 2 | 2 |
The Technician Support Team Leader is tasked with leading and training the technical support team. As a team leader, you will be required to organize scheduled staff reviews and communicate new procedures and policies with them. Your key role is to ensure that all goals are met. For all that you'll do, you'll have to ensure that the staff under you are highly productive, and you'd have to come up with ways to increase their productivity.
A network support technician specializes in optimizing a company's information technology (IT) networks for a smooth and efficient workflow. Their responsibilities revolve around addressing issues and concerns, troubleshooting, installing systems, executing upgrades, conducting diagnostic tests, and performing corrective measures as needed. They must also coordinate with staff in developing new IT systems, evaluate existing networks for areas needing improvement, and develop protocols while adhering to the company's policies and regulations. Furthermore, as a network support technician, it is essential to maintain regular network maintenance checks to ensure the security and safety of company data.
Technician support team leaders and network support technicians have different pay scales, as shown below.
| Technician Support Team Leader | Network Support Technician | |
| Average salary | $88,988 | $48,622 |
| Salary range | Between $64,000 And $122,000 | Between $38,000 And $61,000 |
| Highest paying City | San Mateo, CA | Troy, NY |
| Highest paying state | New York | Rhode Island |
| Best paying company | Chevron | Microsoft |
| Best paying industry | Technology | Technology |
There are a few differences between a technician support team leader and a network support technician in terms of educational background:
| Technician Support Team Leader | Network Support Technician | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 50% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between technician support team leaders' and network support technicians' demographics:
| Technician Support Team Leader | Network Support Technician | |
| Average age | 42 | 43 |
| Gender ratio | Male, 73.9% Female, 26.1% | Male, 89.3% Female, 10.7% |
| Race ratio | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 54.7% American Indian and Alaska Native, 0.4% | Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 11% | 9% |