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The differences between technologist trainees and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technologist trainee and a technical support specialist. Additionally, a technical support specialist has an average salary of $48,667, which is higher than the $35,502 average annual salary of a technologist trainee.
The top three skills for a technologist trainee include customer service, hand tools and cleanliness. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.
| Technologist Trainee | Technical Support Specialist | |
| Yearly salary | $35,502 | $48,667 |
| Hourly rate | $17.07 | $23.40 |
| Growth rate | 10% | 10% |
| Number of jobs | 71,064 | 157,425 |
| Job satisfaction | - | 4.6 |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The duties of a technologist trainee depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing support tasks while gaining workplace insights, such as processing and organizing documentation, assisting in installment and repair procedures, liaising with clients through answering calls and correspondence, attending workshops and training programs, and participating in developing new systems and processes. Furthermore, as a technologist trainee, it is essential to learn and uphold the company's policies and regulations, including its vision and mission.
A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.
Technologist trainees and technical support specialists have different pay scales, as shown below.
| Technologist Trainee | Technical Support Specialist | |
| Average salary | $35,502 | $48,667 |
| Salary range | Between $27,000 And $46,000 | Between $30,000 And $76,000 |
| Highest paying City | Reno, NV | San Francisco, CA |
| Highest paying state | Hawaii | New Jersey |
| Best paying company | Bayer | Meta |
| Best paying industry | Manufacturing | Finance |
There are a few differences between a technologist trainee and a technical support specialist in terms of educational background:
| Technologist Trainee | Technical Support Specialist | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 50% |
| Most common major | Biology | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between technologist trainees' and technical support specialists' demographics:
| Technologist Trainee | Technical Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 66.9% Female, 33.1% | Male, 75.4% Female, 24.6% |
| Race ratio | Black or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 14.9% White, 53.3% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |