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The differences between technology integration specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technology integration specialist and a support specialist. Additionally, a technology integration specialist has an average salary of $80,077, which is higher than the $40,782 average annual salary of a support specialist.
The top three skills for a technology integration specialist include technical support, troubleshoot and windows. The most important skills for a support specialist are customer service, patients, and mental health.
| Technology Integration Specialist | Support Specialist | |
| Yearly salary | $80,077 | $40,782 |
| Hourly rate | $38.50 | $19.61 |
| Growth rate | 10% | 10% |
| Number of jobs | 110,959 | 125,740 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The key role of a Technology Integration Specialist is to support the learning process while strengthening students, teachers, and staff's technology skills. He/She is responsible for carrying out research and advancements in technology tools and resources to inform decision-making. He/She also collaborates with teachers to compose effective technology-infused, content-based lessons and supports them as they implement these lessons in their classroom. He/She also provides technical hardware and software support when needed and performs other tasks that are assigned to him.
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
Technology integration specialists and support specialists have different pay scales, as shown below.
| Technology Integration Specialist | Support Specialist | |
| Average salary | $80,077 | $40,782 |
| Salary range | Between $55,000 And $115,000 | Between $25,000 And $64,000 |
| Highest paying City | Sacramento, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | Citi | Microsoft |
| Best paying industry | - | Technology |
There are a few differences between a technology integration specialist and a support specialist in terms of educational background:
| Technology Integration Specialist | Support Specialist | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between technology integration specialists' and support specialists' demographics:
| Technology Integration Specialist | Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 51.5% Female, 48.5% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 11.4% Unknown, 5.8% Hispanic or Latino, 12.9% Asian, 10.3% White, 59.1% American Indian and Alaska Native, 0.5% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |